@soulcraft/kits 1.0.0

package/kits/paws-and-pour/skills/experience-copy/SKILL.md

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+---
+id: experience-copy
+name: Experience Copy Writer
+description: Writes full marketing copy for all five {{businessName}} experiences — full descriptions, one-liners, SEO meta descriptions, and social captions — with angles on rescue animals, adoption opportunity, coffee, and joyful connection.
+type: invocable
+version: 1.0.0
+requiresVision: false
+requiresData: false
+---
+
+# Experience Copy Writer
+
+You write marketing copy for {{businessName}} experiences. Each experience has a different audience, a different emotional appeal, and a different reason someone is choosing it. The copy should feel like it was written specifically for that experience — not lifted from a generic template.
+
+## When to Trigger
+
+Invoke this skill when someone asks:
+
+- "Write copy for [experience name]"
+- "Website description for [experience]"
+- "Marketing copy for the yoga class"
+- "One-liner for [experience]"
+- Any request for experience descriptions, social captions, or promotional copy
+
+## The Five Experiences
+
+### 1. Cat Lounge Visit — $15 per person
+
+**Audience:** Cat lovers, couples, solo visitors, anyone who needs a calm afternoon, animal adopters in the consideration phase.
+
+**Core appeal:** Permission to do nothing except sit with cats who choose to sit with you. Low-stakes, deeply pleasant.
+
+**Avoid:** Making it sound too intense or activity-heavy. The sell is ease, warmth, and the possibility of connection.
+
+**Full Description (80–120 words):**
+
+> You step into the cat lounge and choose a seat. Order a coffee or tea. Wait. Within a few minutes, a cat will approach you — maybe with confidence, maybe with the particular hesitancy of an animal who needs to decide you're worth the effort first. Either way, you're on their schedule, and that's what makes it good.
+>
+> Fifty minutes in the cat lounge at {{businessName}}, surrounded by rescue cats from {{rescuePartnerName}} who are all available for adoption. No rushing, no chasing, no trying — just coffee, cozy furniture, and cats who are better at knowing what they want than most people are.
+
+**One-liner:** "Fifty minutes, rescue cats, very good coffee."
+
+**SEO Meta:** "Cat lounge visits in {{city}} — $15 per person. Spend 50 minutes with adoptable rescue cats from {{rescuePartnerName}} at {{businessName}}. Book online."
+
+**Social Caption:** "The cat lounge. Fifty minutes. A coffee in your hand and a rescue cat who decided you were worth the effort. 🐾 [link in bio to book]"
+
+---
+
+### 2. Dog Play Session — $18 per person
+
+**Audience:** Dog lovers, families with older children, people considering adopting a dog, anyone who misses having a dog.
+
+**Core appeal:** Structured, joyful, handler-guided — not chaotic. People who want to interact with dogs but want it done well.
+
+**Avoid:** Making it sound like a free-for-all. The handler-guided angle is a selling point, not a limitation.
+
+**Full Description (80–120 words):**
+
+> A Dog Play Session at {{businessName}} is 45 minutes of exactly what it sounds like: play, connection, and possibly a dog who decides your lap is where they belong today. Sessions are guided by a trained animal handler who knows each dog's personality, energy level, and preferred way of being greeted — so you're not figuring it out alone, and neither is the dog.
+>
+> All dogs in the play area are rescues from {{rescuePartnerName}}, fully vaccinated, and available for adoption. Small groups of up to four guests keep the energy manageable and the interactions real. If one of them catches your heart, the handler will tell you everything you need to know to take the next step.
+
+**One-liner:** "45 minutes of play, cuddles, and dogs who are looking for someone exactly like you."
+
+**SEO Meta:** "Dog play sessions in {{city}} — $18 per person. Meet adoptable rescue dogs at {{businessName}} with guided handler sessions. Book online."
+
+**Social Caption:** "A Dog Play Session is 45 minutes with trained handlers, adoptable dogs, and zero pretense. They're here. You should be too. 🐕 [link in bio]"
+
+---
+
+### 3. Yoga with Cats — $25 per person
+
+**Audience:** Yoga enthusiasts who also love animals, people who want a unique wellness experience, groups looking for something better than a standard class, anyone who finds normal yoga too serious.
+
+**Core appeal:** Yoga made better (or at least more interesting) by the unpredictable participation of cats. Genuinely joyful.
+
+**Avoid:** Downplaying the yoga aspect. Real yoga practitioners appreciate that this is a real class — cats are the bonus, not the whole point.
+
+**Full Description (80–120 words):**
+
+> A 60-minute gentle yoga class held inside the cat lounge at {{businessName}}. Taught by a certified instructor. Attended by rescue cats who will decide, entirely on their own terms, how much they want to participate — which ranges from "asleep on the windowsill, completely unbothered" to "sitting directly on your mat during warrior two."
+>
+> All levels welcome. No prior yoga experience required. Bring your own mat or borrow one of ours. The cats come from {{rescuePartnerName}} and are all available for adoption — which means a session that started as a wellness class occasionally ends with someone scheduling an Adoption Meet & Greet.
+>
+> The cats' participation is not guaranteed. Their judgment of your form, however, is absolute.
+
+**One-liner:** "Real yoga, real cats, real chaos — exactly the right amount of all three."
+
+**SEO Meta:** "Yoga with cats in {{city}} — $25 per person. A certified yoga class in the cat lounge at {{businessName}}. All levels welcome. Book online."
+
+**Social Caption:** "Yoga with cats: where savasana is better because there's a rescue cat asleep somewhere near your face. 🧘‍♀️🐈 Classes every [days] — link in bio."
+
+---
+
+### 4. Private Paws Party — from $16 per person
+
+**Audience:** Birthday groups, bachelorette parties, corporate outings, holiday parties, anyone organizing an event for animal lovers.
+
+**Core appeal:** Exclusivity (full buyout), dedication (your own handler), and a genuinely unusual venue that people will talk about.
+
+**Avoid:** Making it sound complicated or formal. Private parties are still warm and fun — just yours alone.
+
+**Full Description (80–120 words):**
+
+> The entire {{businessName}} cafe, reserved for your group. Ninety minutes of exclusive access to the animal lounge, a dedicated animal handler for the full duration, and the freedom to make it whatever kind of gathering you want.
+>
+> Private Paws Parties accommodate 6 to 16 guests. Your handler will introduce every animal in the space, guide interactions, and answer every adoption question your group throws at them. There's no better setting for a birthday, a bachelorette, a corporate outing, or any occasion that deserves something more interesting than a standard restaurant reservation.
+>
+> **Pricing:** $20/pp for 6–8 guests · $18/pp for 9–12 guests · $16/pp for 13–16 guests
+
+**One-liner:** "Full cafe buyout. Your group. Rescue animals who are very good at parties."
+
+**SEO Meta:** "Private animal cafe party in {{city}} — full buyout with dedicated handler, 6–16 guests, from $16pp. {{businessName}}. Book online."
+
+**Social Caption:** "Private Paws Party — because your group deserves a venue with animals. Full cafe buyout, dedicated handler, 90 minutes of the best party atmosphere in {{city}}. DM us to plan yours. 🎉🐾"
+
+---
+
+### 5. Adoption Meet & Greet — Free
+
+**Audience:** Serious adoption candidates who have already done their research and want a proper introduction to a specific animal.
+
+**Core appeal:** Low-pressure, dedicated time, no obligation. The barrier to starting the adoption journey is exactly zero.
+
+**Avoid:** Making it sound like a sales funnel. This is genuinely a service — a gift of time with an animal the guest cares about.
+
+**Full Description (80–120 words):**
+
+> If a specific animal at {{businessName}} has caught your attention — through social media, a previous visit, or a conversation with a friend — you can book a dedicated 30-minute one-on-one introduction. No charge. No obligation. Just you, that animal, and enough quiet time together to know whether you're right for each other.
+>
+> An animal handler will be with you the whole session, both to facilitate the introduction and to answer every question you have about the animal's personality, history, and care needs. If you'd like to move forward with adoption, they'll connect you directly with {{rescuePartnerName}}.
+>
+> Adoption is a real decision. This is the right way to start making it.
+
+**One-liner:** "Thirty minutes, one animal, no strings — just an honest introduction."
+
+**SEO Meta:** "Free adoption meet & greet at {{businessName}} in {{city}}. One-on-one time with a specific rescue animal. No charge, no obligation. Book online."
+
+**Social Caption:** "Interested in adopting? Book a free Adoption Meet & Greet — 30 minutes, one animal, a dedicated handler, no pressure. This is just a proper hello. 🏡🐾 [link in bio]"

package/kits/paws-and-pour/skills/guest-letter/SKILL.md

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+---
+id: guest-letter
+name: Guest Follow-Up Letter
+description: Writes a personalized 150–250 word post-visit follow-up email for {{businessName}} guests, referencing the specific animals they met, their favorite animal, adoption inquiry status, loyalty points earned, and a warm re-booking nudge.
+type: invocable
+version: 1.0.0
+requiresVision: false
+requiresData: true
+---
+
+# Guest Follow-Up Letter
+
+You write the post-visit follow-up email that guests receive after their session at {{businessName}}. It is warm, specific, and reads like a note from someone who genuinely remembers their visit — because the data behind it does. For guests who expressed adoption interest, it takes a gentle but meaningful step toward what might become the best decision they ever made.
+
+## When to Trigger
+
+Invoke this skill when:
+
+- A booking is marked as completed or checked out
+- A staff member asks: "Send a thank-you to [booking]"
+- "Follow up with guests from [date]"
+- "Post-visit email for booking [number]"
+- Any post-visit guest communication request
+
+## Input Data
+
+Pull these fields from the booking record and related entities. All filtered by `bookingId` and `locationId`.
+
+```typescript
+// Booking record
+const booking = await brain.find({
+  type: 'Event',
+  where: [
+    { field: 'metadata.entityType',    value: 'booking'        },
+    { field: 'metadata.bookingNumber', value: BOOKING_NUMBER   },
+    { field: 'metadata.locationId',    value: LOCATION_ID      }
+  ]
+});
+// booking.metadata: { guestCount, date, experienceSlug, totalInCents, checkedIn }
+// booking.data may contain: partyNames, sessionAttributes, staffNotes
+
+// Session attributes — per-session and per-guest values
+// booking.data.sessionAttributes:
+// [
+//   { key: 'animalsInteracted', value: 'Mango, Potato, Clementine', scope: 'per-session' },
+//   { key: 'favoriteAnimal', value: 'Potato', guestName: 'Emma', scope: 'per-guest' },
+//   { key: 'adoptionInquiry', value: "Yes I'm interested", guestName: 'Emma', scope: 'per-guest' },
+//   { key: 'adoptionInquiry', value: 'Maybe someday', guestName: 'Jake', scope: 'per-guest' }
+// ]
+
+// Animals from the linked time-slot
+const timeSlot = await brain.findRelated(booking.id, 'ParticipatesIn', 'Event');
+const animals  = await brain.findRelated(timeSlot.id, 'ParticipatesIn', 'Organism');
+// animal.metadata: { name, species, personalities }
+
+// Staff notes
+// booking.data.staffNotes (free text set by staff at check-in or check-out)
+
+// Loyalty points earned on this visit
+const loyaltyTx = await brain.find({
+  type: 'Measurement',
+  where: [
+    { field: 'metadata.entityType', value: 'loyalty-transaction' },
+    { field: 'metadata.reason',     value: 'earned'             },
+    { field: 'metadata.bookingId',  value: booking.id           }
+  ]
+});
+
+// Customer loyalty account for current tier
+const loyaltyAccount = await brain.find({
+  type: 'Person',
+  where: [
+    { field: 'metadata.entityType', value: 'loyalty-account'          },
+    { field: 'metadata.customerId', value: booking.metadata.customerId }
+  ]
+});
+```
+
+## Letter Structure
+
+Write a **150–250 word** email. Follow this order of beats — but write it as a flowing letter, not a list. No section headers in the output.
+
+### 1. Personalized Opener
+
+Address guests by first name(s). If the booking has named guests: use them all (up to 3). For larger unnamed groups: "You and your crew."
+
+Never: "Dear Valued Guest" or "Hi there."
+
+### 2. Specific Animal Callback
+
+Reference the animals from their session by name. Use session attributes:
+- **animalsInteracted**: name all of them (or the most memorable ones if the list is long)
+- **favoriteAnimal** (per guest): mention their specific pick with a personality detail
+
+Pull personality information from the animal's Organism record (`animal.metadata.personalities`). Use it to write something true and specific about that animal.
+
+Good: "We noticed Potato decided to make your lap his for the afternoon. That's very him — he picks one person per session and commits."
+Bad: "We hope you enjoyed spending time with the animals."
+
+If staffNotes include a memorable moment, build the core of the letter around it.
+
+### 3. Adoption Follow-Up (conditional)
+
+This beat depends on the `adoptionInquiry` session attribute for each guest:
+
+**If `adoptionInquiry = "Yes I'm interested"` for any guest:**
+
+Acknowledge their interest warmly — not as a sales opportunity, but as a meaningful next step. Mention that a note has been sent to {{rescuePartnerName}} and they should expect to hear from the rescue within the next day or two. If they expressed interest in a specific animal (from `favoriteAnimal`), name that animal. Keep it warm and unhurried — the letter should feel like a friend passing along good news, not a salesperson following up.
+
+**If `adoptionInquiry = "Maybe someday"` for any guest:**
+
+One gentle, forward-looking sentence. Something like "Whenever you're ready, [animal name] will still be here — and so will the coffee." No pressure, no nudge toward scheduling.
+
+**If `adoptionInquiry = "Just here to visit"` for all guests:**
+
+Skip this beat entirely. Never pressure guests who explicitly said they're not interested in adoption.
+
+### 4. Mission Acknowledgment
+
+One sentence that connects their visit to the rescue mission. Not preachy — just warm and true.
+
+Good: "Every visit keeps the lounge running for animals like Potato who are still looking for their people."
+Bad: "Your visit helps support our important mission of rescue animal welfare."
+
+### 5. Loyalty Points (if loyalty program active)
+
+If points were earned: one sentence with the number earned and current balance + tier. Brief and positive.
+
+If no loyalty data: omit this beat entirely.
+
+### 6. Re-Booking Nudge
+
+One gentle sentence. Not a discount, not a deadline — just an open door.
+
+Good: "Whenever you want to come back, we'll be here — and so will the cats."
+Bad: "Book your next session today for 10% off!"
+
+### 7. Social Share Invite
+
+One natural line. Include the Instagram handle.
+
+Example: "If you share any photos from today, tag us @{{instagram}} — our animals deserve the attention."
+
+### 8. Sign-Off
+
+From a named staff member if available in session or booking data. Otherwise: "The {{businessName}} team."
+
+## Tone Rules
+
+- Warm, slightly informal, specific
+- Contractions always: `we've`, `you'll`, `they're`
+- Short paragraphs — two to four sentences maximum
+- If staffNotes include something extraordinary (a guest crying, a proposal, a child's first animal interaction, the moment someone knew they were adopting), build the emotional center of the letter around it — that moment is the whole letter
+- Match energy: a birthday party letter is celebratory; a quiet solo visit letter is intimate; an Adoption Meet & Greet follow-up is hopeful
+
+## Absolute Rules
+
+- NEVER: "Dear Valued Guest" or any variation
+- NEVER: Generic praise without specifics ("hope you had a wonderful time")
+- NEVER: Hard sell for a return visit
+- NEVER: Reference booking mechanics, payment amounts, or order numbers
+- NEVER: Pressure guests around adoption — especially those who said "Maybe someday" or "Just here to visit"
+- NEVER: Use the animal's name without a personality detail — just naming them isn't enough
+
+## Example Output
+
+```
+Emma and Jake,
+
+Potato absolutely claimed you this afternoon, Emma — he does this thing where he'll circle the whole room, check in on three or four people, and then quietly install himself on the lap he decided was his all along. You were the chosen one today.
+
+Jake, Mango spent most of your session fully committed to your shoelaces. He's been here six weeks and has not once stopped finding laces interesting — we find it endearing. You probably do too.
+
+We've passed your name along to {{rescuePartnerName}}, Emma. They'll be in touch in the next day or two to tell you everything you'd want to know about Potato. No rush — he'll be here. And so will the rest of the afternoon light.
+
+You both earned 30 points today, bringing your total to 210 — Silver tier.
+
+Whenever you're ready to come back, we'll have the coffee on and the cats will be doing exactly what cats do.
+
+Tag us if you share any photos — @{{instagram}}.
+
+— The {{businessName}} team
+```

package/kits/paws-and-pour/skills/inventory-health/SKILL.md

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+---
+id: inventory-health
+name: Inventory Health
+description: Monitors all inventory categories for {{businessName}} with animal welfare as the top priority — pet food and cleaning supplies are CRITICAL alerts, cafe supplies are secondary. Includes toy rotation recommendations and a reorder action list.
+type: invocable
+version: 1.0.0
+requiresVision: false
+requiresData: true
+---
+
+# Inventory Health
+
+You monitor and report on inventory status for {{businessName}}. In a rescue animal cafe, inventory is not just an operational concern — it is a welfare concern. Pet food running out is an emergency. Enzyme cleaner running out is a hygiene emergency. These categories receive **CRITICAL** status at lower thresholds than any cafe supply.
+
+## When to Trigger
+
+Invoke this skill when someone asks:
+
+- "How's our inventory?"
+- "What do we need to order?"
+- "Inventory check"
+- "Are we running low on anything?"
+- "What's the status of our supplies?"
+- Any inventory or supply check request
+
+## Data to Pull
+
+```typescript
+const items = await brain.find({
+  type: 'Thing',
+  where: [
+    { field: 'metadata.entityType', value: 'inventory-item' },
+    { field: 'metadata.locationId', value: LOCATION_ID      }
+  ],
+  orderBy: 'metadata.category',
+  order:   'asc'
+});
+// Each item: name, category, quantity, reorderThreshold, costInCents, unit (lbs, bags, bottles, etc.)
+// Compute days of supply: quantity / dailyUsageRate if available, else flag as manual check required
+```
+
+## Inventory Categories and Alert Thresholds
+
+### Animal Welfare Categories (Priority 1 — always report first)
+
+**Pet Food (`pet-food`)**
+
+This is the highest-priority category. Animals must eat on schedule.
+
+| Status | Threshold | Symbol |
+|---|---|---|
+| CRITICAL | < 3 days of supply | 🔴 |
+| LOW | 3–7 days of supply | 🟡 |
+| OK | 7+ days of supply | 🟢 |
+
+Track separately by animal type if possible (cat food vs. dog food) and by dietary designation (e.g., kitten formula, senior formula, weight management). A CRITICAL status for any sub-category should be treated as a full CRITICAL — animals cannot switch food suddenly.
+
+**Cleaning Supplies (`cleaning`)**
+
+Enzyme-based cleaner is non-negotiable. Bleach and standard household cleaners are NOT safe for use around animals — running out of enzyme cleaner means running out of safe cleaning supplies.
+
+| Status | Threshold | Symbol |
+|---|---|---|
+| CRITICAL | Enzyme cleaner = 0 bottles available | 🔴 |
+| LOW | < 3 bottles enzyme cleaner | 🟡 |
+| OK | 3+ bottles enzyme cleaner | 🟢 |
+
+Secondary cleaning items (hand sanitizer, surface wipes, mop heads): use standard 3-day/7-day thresholds.
+
+**Bedding (`bedding`)**
+
+Bedding must be laundered daily. Track available clean bedding sets (not just raw count) — a full stock of dirty bedding is operationally zero.
+
+| Status | Threshold | Symbol |
+|---|---|---|
+| CRITICAL | < 2 clean bedding sets available | 🔴 |
+| LOW | 2–4 clean bedding sets | 🟡 |
+| OK | 5+ clean bedding sets | 🟢 |
+
+### Cafe Supply Categories (Priority 2)
+
+**Cafe Beverages (`cafe-beverages`)**
+
+| Status | Threshold | Symbol |
+|---|---|---|
+| CRITICAL | < 3 days of supply | 🔴 |
+| LOW | 3–7 days of supply | 🟡 |
+| OK | 7+ days of supply | 🟢 |
+
+**Cafe Food (`cafe-food`)**
+
+| Status | Threshold | Symbol |
+|---|---|---|
+| CRITICAL | < 3 days of supply | 🔴 |
+| LOW | 3–7 days of supply | 🟡 |
+| OK | 7+ days of supply | 🟢 |
+
+### Enrichment Category (Priority 3 — rotation, not consumption)
+
+**Toys & Enrichment (`toys`)**
+
+Toys are not consumed — they wear out and need rotation. Track condition and rotation schedule, not raw quantity.
+
+| Status | Condition | Recommendation |
+|---|---|---|
+| REPLACE | Toys showing damage (sharp edges, stuffing exposed, broken parts) | Remove immediately — safety risk |
+| ROTATE | Current library unchanged for 2+ weeks | Swap in stored toys from rotation library |
+| OK | Recently rotated, no damaged items | No action needed |
+
+Recommend a 2-week rotation cycle — animals rediscover "old" toys when they've been away for a while. Maintain at least 2 sets of enrichment items in storage to enable rotation without purchasing new items every cycle.
+
+### Retail & Merchandise (`retail`)
+
+Standard retail thresholds apply. Retail is not welfare-critical — flag low stock as informational only.
+
+## Output Structure
+
+---
+
+### 1. Critical Alerts (if any)
+
+Always present this section first, even before the status summary.
+
+```
+⚠️ CRITICAL — ACTION REQUIRED NOW
+
+🔴 CRITICAL: Cat food — Grain-free adult formula
+   In stock: 1.5 lbs (approx. 1 day of supply)
+   Reorder threshold: 10 lbs (5 days)
+   ACTION: Order immediately. Do not wait until end of day.
+
+🔴 CRITICAL: Enzyme cleaner — Nature's Miracle
+   In stock: 0 bottles
+   Reorder threshold: 3 bottles
+   ACTION: Purchase today. Check if any backup stock is in storage.
+```
+
+If there are no CRITICAL alerts, state this clearly at the top: "No critical alerts. All animal welfare supplies are above threshold."
+
+### 2. Full Status Summary
+
+A table of all inventory items grouped by category, priority order:
+
+```
+ANIMAL WELFARE SUPPLIES
+─────────────────────────────────────────────────────
+Category    | Item                    | Stock     | Threshold | Status
+pet-food    | Grain-free adult cat    | 1.5 lbs   | 10 lbs    | 🔴 CRITICAL
+pet-food    | Kitten formula          | 8 lbs     | 10 lbs    | 🟡 LOW
+pet-food    | Senior blend cat        | 14 lbs    | 10 lbs    | 🟢 OK
+pet-food    | Adult dog food          | 22 lbs    | 15 lbs    | 🟢 OK
+bedding     | Cat lounge fleece sets  | 3 clean   | 5 sets    | 🟡 LOW
+bedding     | Dog area blankets       | 4 clean   | 4 sets    | 🟢 OK
+cleaning    | Enzyme cleaner (Nature's Miracle) | 0 btl | 3 btl | 🔴 CRITICAL
+cleaning    | Hand sanitizer          | 4 bottles | 3 bottles | 🟢 OK
+
+CAFE SUPPLIES
+─────────────────────────────────────────────────────
+cafe-beverages | House blend coffee  | 2.4 lbs   | 3 lbs     | 🟡 LOW
+cafe-beverages | Oat milk            | 6 cartons | 4 cartons | 🟢 OK
+cafe-food      | Croissants (frozen) | 8 units   | 6 units   | 🟢 OK
+
+ENRICHMENT
+─────────────────────────────────────────────────────
+toys | Cat lounge set A (wands, balls, tunnels) | Last rotated: 18 days ago | ROTATE
+toys | Cat lounge set B (in storage)            | Available in storage      | READY
+toys | Dog play toys (rope, balls, tug)         | Last rotated: 5 days ago  | OK
+```
+
+### 3. Toy Rotation Recommendation
+
+If any enrichment set has been in active use for 14+ days without rotation:
+
+```
+Toy Rotation Due
+  Cat lounge Set A has been active for 18 days.
+  Swap in Set B from storage before today's first session.
+  Store Set A clean and rest it for 2 weeks before returning it.
+
+  Enrichment novelty matters — cats and dogs interact more with toys they
+  haven't seen recently. A simple rotation dramatically improves enrichment quality.
+```
+
+### 4. Reorder Action List
+
+A clean, actionable list of everything that needs to be ordered today or soon:
+
+```
+ORDER TODAY (Critical)
+  [ ] Grain-free adult cat food — order minimum 20 lbs (2-week supply)
+  [ ] Enzyme cleaner — order minimum 6 bottles (2-week supply)
+
+ORDER THIS WEEK (Low)
+  [ ] Kitten formula — order minimum 15 lbs
+  [ ] Cat lounge fleece bedding sets — order 2 more sets (rotation coverage)
+  [ ] House blend coffee — order 5 lbs
+
+MONITOR (Approaching threshold)
+  [ ] Oat milk — recheck in 3 days
+```
+
+### 5. Storage Audit Note (monthly)
+
+Once per month, add a note reminding staff to audit storage:
+
+"Monthly Storage Audit: Verify that backup enrichment sets are actually in storage and in good condition. Check for expired food items. Confirm cleaning supply quantities match the system record — discrepancies should be updated in inventory immediately."
+
+## Formatting Rules
+
+- Always lead with CRITICAL items — never bury them in a full table
+- Pet food and cleaning supplies always appear before cafe supplies
+- Toy rotation is health and welfare-relevant — treat it as important, not cosmetic
+- Never round up stock quantities to minimize the appearance of a shortage