@escalated-dev/escalated 0.7.0 → 0.8.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (181) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +36 -1
  3. package/package.json +16 -7
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +35 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +83 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +30 -8
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/README.md +13 -0
  91. package/src/locales/ar.json +727 -0
  92. package/src/locales/de.json +678 -430
  93. package/src/locales/en.json +717 -455
  94. package/src/locales/es.json +679 -430
  95. package/src/locales/fr.json +680 -431
  96. package/src/locales/index.js +12 -2
  97. package/src/locales/it.json +727 -0
  98. package/src/locales/ja.json +727 -0
  99. package/src/locales/ko.json +727 -0
  100. package/src/locales/nl.json +727 -0
  101. package/src/locales/pl.json +727 -0
  102. package/src/locales/pt-BR.json +727 -0
  103. package/src/locales/ru.json +727 -0
  104. package/src/locales/tr.json +727 -0
  105. package/src/locales/zh-CN.json +727 -0
  106. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  107. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  108. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  109. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  110. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  111. package/src/pages/Admin/Capacity/Index.vue +134 -134
  112. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  113. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  114. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  115. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  116. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  117. package/src/pages/Admin/Departments/Form.vue +75 -75
  118. package/src/pages/Admin/Departments/Index.vue +110 -109
  119. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  120. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  121. package/src/pages/Admin/Import/Connect.vue +0 -1
  122. package/src/pages/Admin/Import/Index.vue +1 -1
  123. package/src/pages/Admin/Import/Progress.vue +1 -1
  124. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  125. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  126. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  127. package/src/pages/Admin/Macros/Index.vue +448 -448
  128. package/src/pages/Admin/Plugins/Index.vue +327 -327
  129. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  130. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  131. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  132. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  133. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  134. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  135. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  136. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  138. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  139. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  140. package/src/pages/Admin/Reports.vue +206 -206
  141. package/src/pages/Admin/Roles/Form.vue +71 -71
  142. package/src/pages/Admin/Roles/Index.vue +122 -122
  143. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  144. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  145. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  146. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  147. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  148. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  149. package/src/pages/Admin/Settings.vue +1008 -468
  150. package/src/pages/Admin/Skills/Form.vue +193 -53
  151. package/src/pages/Admin/Skills/Index.vue +105 -94
  152. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  153. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  154. package/src/pages/Admin/Statuses/Form.vue +114 -114
  155. package/src/pages/Admin/Statuses/Index.vue +153 -153
  156. package/src/pages/Admin/Tags/Index.vue +191 -191
  157. package/src/pages/Admin/Tickets/Index.vue +126 -91
  158. package/src/pages/Admin/Tickets/Show.vue +29 -0
  159. package/src/pages/Admin/Users/Index.vue +145 -0
  160. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  161. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  162. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  163. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  164. package/src/pages/Admin/Workflows/Index.vue +235 -0
  165. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  166. package/src/pages/Agent/TicketIndex.vue +112 -88
  167. package/src/pages/Agent/TicketShow.vue +192 -60
  168. package/src/pages/Customer/Create.vue +1 -1
  169. package/src/pages/Customer/Index.vue +26 -1
  170. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  171. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  172. package/src/pages/Customer/Show.vue +69 -63
  173. package/src/pages/Guest/Create.vue +40 -15
  174. package/src/pages/Guest/Show.vue +124 -93
  175. package/src/plugin.js +26 -1
  176. package/src/utils/mentionHighlight.js +24 -0
  177. package/src/utils/sanitizeHtml.js +78 -64
  178. package/src/widget/EscalatedWidget.vue +804 -0
  179. package/src/widget/index.js +254 -0
  180. package/src/pages/Admin/Automations/Form.vue +0 -184
  181. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,191 +1,191 @@
1
- <script setup>
2
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
- import { useForm, router } from '@inertiajs/vue3';
4
- import { ref } from 'vue';
5
-
6
- defineProps({ tags: Array });
7
-
8
- const showForm = ref(false);
9
- const editingTag = ref(null);
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-
11
- const form = useForm({ name: '', color: '#06b6d4' });
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-
13
- function createTag() {
14
- form.post(route('escalated.admin.tags.store'), {
15
- onSuccess: () => {
16
- form.reset();
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- showForm.value = false;
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- },
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- });
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- }
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-
22
- function startEdit(tag) {
23
- editingTag.value = tag.id;
24
- form.name = tag.name;
25
- form.color = tag.color;
26
- }
27
-
28
- function updateTag(id) {
29
- form.put(route('escalated.admin.tags.update', id), {
30
- onSuccess: () => {
31
- editingTag.value = null;
32
- form.reset();
33
- },
34
- });
35
- }
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-
37
- function destroy(id) {
38
- if (confirm('Delete this tag?')) {
39
- router.delete(route('escalated.admin.tags.destroy', id));
40
- }
41
- }
42
- </script>
43
-
44
- <template>
45
- <EscalatedLayout title="Tags">
46
- <div class="mb-4 flex justify-end">
47
- <button
48
- :class="
49
- showForm
50
- ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
51
- : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
52
- "
53
- @click="showForm = !showForm"
54
- >
55
- {{ showForm ? 'Cancel' : 'Add Tag' }}
56
- </button>
57
- </div>
58
- <form
59
- v-if="showForm"
60
- class="mb-6 flex items-end gap-3 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-4"
61
- @submit.prevent="createTag"
62
- >
63
- <div>
64
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
65
- <input
66
- v-model="form.name"
67
- type="text"
68
- required
69
- class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
70
- />
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- </div>
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- <div>
73
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
74
- <input
75
- v-model="form.color"
76
- type="color"
77
- class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
78
- />
79
- </div>
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- <button
81
- type="submit"
82
- :disabled="form.processing"
83
- class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
84
- >
85
- Create
86
- </button>
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- </form>
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- <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
89
- <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
90
- <thead>
91
- <tr class="bg-[var(--esc-panel-hover)]">
92
- <th
93
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
94
- >
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- Color
96
- </th>
97
- <th
98
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
99
- >
100
- Name
101
- </th>
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- <th
103
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
104
- >
105
- Tickets
106
- </th>
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- <th
108
- class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
109
- >
110
- Actions
111
- </th>
112
- </tr>
113
- </thead>
114
- <tbody class="divide-y divide-[var(--esc-panel-border)]">
115
- <tr v-if="!tags?.length">
116
- <td colspan="4" class="px-4 py-12 text-center">
117
- <svg
118
- class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
119
- fill="none"
120
- stroke="currentColor"
121
- stroke-width="1.5"
122
- viewBox="0 0 24 24"
123
- >
124
- <path
125
- stroke-linecap="round"
126
- stroke-linejoin="round"
127
- d="M9.568 3H5.25A2.25 2.25 0 003 5.25v4.318c0 .597.237 1.17.659 1.591l9.581 9.581c.699.699 1.78.872 2.607.33a18.095 18.095 0 005.223-5.223c.542-.827.369-1.908-.33-2.607L11.16 3.66A2.25 2.25 0 009.568 3z M6 6h.008v.008H6V6z"
128
- />
129
- </svg>
130
- <p class="text-sm text-[var(--esc-panel-text-muted)]">No tags yet</p>
131
- <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
132
- Create tags to categorize and filter tickets
133
- </p>
134
- </td>
135
- </tr>
136
- <tr v-for="tag in tags" :key="tag.id" class="transition-colors hover:bg-[var(--esc-panel-hover)]">
137
- <td class="px-4 py-3">
138
- <span
139
- class="inline-block h-4 w-4 rounded-full ring-1 ring-[var(--esc-panel-border-input)]"
140
- :style="{ backgroundColor: tag.color }"
141
- ></span>
142
- </td>
143
- <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
144
- <template v-if="editingTag === tag.id">
145
- <form class="flex items-center gap-2" @submit.prevent="updateTag(tag.id)">
146
- <input
147
- v-model="form.name"
148
- type="text"
149
- required
150
- class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
151
- />
152
- <input
153
- v-model="form.color"
154
- type="color"
155
- class="h-8 w-10 rounded border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
156
- />
157
- <button
158
- type="submit"
159
- class="text-sm text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
160
- >
161
- Save
162
- </button>
163
- <button
164
- type="button"
165
- class="text-sm text-[var(--esc-panel-text-tertiary)] hover:text-[var(--esc-panel-text-secondary)]"
166
- @click="editingTag = null"
167
- >
168
- Cancel
169
- </button>
170
- </form>
171
- </template>
172
- <template v-else>{{ tag.name }}</template>
173
- </td>
174
- <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">{{ tag.tickets_count }}</td>
175
- <td class="px-4 py-3 text-right text-sm">
176
- <button
177
- class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
178
- @click="startEdit(tag)"
179
- >
180
- Edit
181
- </button>
182
- <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(tag.id)">
183
- Delete
184
- </button>
185
- </td>
186
- </tr>
187
- </tbody>
188
- </table>
189
- </div>
190
- </EscalatedLayout>
191
- </template>
1
+ <script setup>
2
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
+ import { useForm, router } from '@inertiajs/vue3';
4
+ import { ref } from 'vue';
5
+
6
+ defineProps({ tags: Array });
7
+
8
+ const showForm = ref(false);
9
+ const editingTag = ref(null);
10
+
11
+ const form = useForm({ name: '', color: '#06b6d4' });
12
+
13
+ function createTag() {
14
+ form.post(route('escalated.admin.tags.store'), {
15
+ onSuccess: () => {
16
+ form.reset();
17
+ showForm.value = false;
18
+ },
19
+ });
20
+ }
21
+
22
+ function startEdit(tag) {
23
+ editingTag.value = tag.id;
24
+ form.name = tag.name;
25
+ form.color = tag.color;
26
+ }
27
+
28
+ function updateTag(id) {
29
+ form.put(route('escalated.admin.tags.update', id), {
30
+ onSuccess: () => {
31
+ editingTag.value = null;
32
+ form.reset();
33
+ },
34
+ });
35
+ }
36
+
37
+ function destroy(id) {
38
+ if (confirm('Delete this tag?')) {
39
+ router.delete(route('escalated.admin.tags.destroy', id));
40
+ }
41
+ }
42
+ </script>
43
+
44
+ <template>
45
+ <EscalatedLayout title="Tags">
46
+ <div class="mb-4 flex justify-end">
47
+ <button
48
+ :class="
49
+ showForm
50
+ ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
51
+ : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
52
+ "
53
+ @click="showForm = !showForm"
54
+ >
55
+ {{ showForm ? 'Cancel' : 'Add Tag' }}
56
+ </button>
57
+ </div>
58
+ <form
59
+ v-if="showForm"
60
+ class="mb-6 flex items-end gap-3 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-4"
61
+ @submit.prevent="createTag"
62
+ >
63
+ <div>
64
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
65
+ <input
66
+ v-model="form.name"
67
+ type="text"
68
+ required
69
+ class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
70
+ />
71
+ </div>
72
+ <div>
73
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
74
+ <input
75
+ v-model="form.color"
76
+ type="color"
77
+ class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
78
+ />
79
+ </div>
80
+ <button
81
+ type="submit"
82
+ :disabled="form.processing"
83
+ class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
84
+ >
85
+ Create
86
+ </button>
87
+ </form>
88
+ <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
89
+ <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
90
+ <thead>
91
+ <tr class="bg-[var(--esc-panel-hover)]">
92
+ <th
93
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
94
+ >
95
+ Color
96
+ </th>
97
+ <th
98
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
99
+ >
100
+ Name
101
+ </th>
102
+ <th
103
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
104
+ >
105
+ Tickets
106
+ </th>
107
+ <th
108
+ class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
109
+ >
110
+ Actions
111
+ </th>
112
+ </tr>
113
+ </thead>
114
+ <tbody class="divide-y divide-[var(--esc-panel-border)]">
115
+ <tr v-if="!tags?.length">
116
+ <td colspan="4" class="px-4 py-12 text-center">
117
+ <svg
118
+ class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
119
+ fill="none"
120
+ stroke="currentColor"
121
+ stroke-width="1.5"
122
+ viewBox="0 0 24 24"
123
+ >
124
+ <path
125
+ stroke-linecap="round"
126
+ stroke-linejoin="round"
127
+ d="M9.568 3H5.25A2.25 2.25 0 003 5.25v4.318c0 .597.237 1.17.659 1.591l9.581 9.581c.699.699 1.78.872 2.607.33a18.095 18.095 0 005.223-5.223c.542-.827.369-1.908-.33-2.607L11.16 3.66A2.25 2.25 0 009.568 3z M6 6h.008v.008H6V6z"
128
+ />
129
+ </svg>
130
+ <p class="text-sm text-[var(--esc-panel-text-muted)]">No tags yet</p>
131
+ <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
132
+ Create tags to categorize and filter tickets
133
+ </p>
134
+ </td>
135
+ </tr>
136
+ <tr v-for="tag in tags" :key="tag.id" class="transition-colors hover:bg-[var(--esc-panel-hover)]">
137
+ <td class="px-4 py-3">
138
+ <span
139
+ class="inline-block h-4 w-4 rounded-full ring-1 ring-[var(--esc-panel-border-input)]"
140
+ :style="{ backgroundColor: tag.color }"
141
+ ></span>
142
+ </td>
143
+ <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
144
+ <template v-if="editingTag === tag.id">
145
+ <form class="flex items-center gap-2" @submit.prevent="updateTag(tag.id)">
146
+ <input
147
+ v-model="form.name"
148
+ type="text"
149
+ required
150
+ class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
151
+ />
152
+ <input
153
+ v-model="form.color"
154
+ type="color"
155
+ class="h-8 w-10 rounded border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
156
+ />
157
+ <button
158
+ type="submit"
159
+ class="text-sm text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
160
+ >
161
+ Save
162
+ </button>
163
+ <button
164
+ type="button"
165
+ class="text-sm text-[var(--esc-panel-text-tertiary)] hover:text-[var(--esc-panel-text-secondary)]"
166
+ @click="editingTag = null"
167
+ >
168
+ Cancel
169
+ </button>
170
+ </form>
171
+ </template>
172
+ <template v-else>{{ tag.name }}</template>
173
+ </td>
174
+ <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">{{ tag.tickets_count }}</td>
175
+ <td class="px-4 py-3 text-right text-sm">
176
+ <button
177
+ class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
178
+ @click="startEdit(tag)"
179
+ >
180
+ Edit
181
+ </button>
182
+ <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(tag.id)">
183
+ Delete
184
+ </button>
185
+ </td>
186
+ </tr>
187
+ </tbody>
188
+ </table>
189
+ </div>
190
+ </EscalatedLayout>
191
+ </template>
@@ -1,91 +1,126 @@
1
- <script setup>
2
- import { ref } from 'vue';
3
- import { usePage, router } from '@inertiajs/vue3';
4
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
5
- import TicketList from '../../../components/TicketList.vue';
6
- import TicketFilters from '../../../components/TicketFilters.vue';
7
- import QuickFilters from '../../../components/QuickFilters.vue';
8
- import BulkActionBar from '../../../components/BulkActionBar.vue';
9
- import KeyboardShortcutHelp from '../../../components/KeyboardShortcutHelp.vue';
10
- import PluginSlot from '../../../components/PluginSlot.vue';
11
- import { useKeyboardShortcuts } from '../../../composables/useKeyboardShortcuts';
12
- import { usePluginExtensions } from '../../../composables/usePluginExtensions';
13
-
14
- defineProps({
15
- tickets: Object,
16
- filters: Object,
17
- departments: Array,
18
- tags: Array,
19
- agents: Array,
20
- });
21
-
22
- const page = usePage();
23
- const selectedIds = ref([]);
24
- const ticketListRef = ref(null);
25
- const showShortcutHelp = ref(false);
26
-
27
- useKeyboardShortcuts({
28
- j: () => {
29
- ticketListRef.value?.moveDown();
30
- },
31
- k: () => {
32
- ticketListRef.value?.moveUp();
33
- },
34
- x: () => {
35
- ticketListRef.value?.toggleSelectFocused();
36
- },
37
- Enter: () => {
38
- ticketListRef.value?.openFocused();
39
- },
40
- '?': () => {
41
- showShortcutHelp.value = true;
42
- },
43
- });
44
-
45
- const { getPageComponents } = usePluginExtensions();
46
-
47
- function applyQuickFilter(filter) {
48
- router.get(route('escalated.admin.tickets.index'), filter, { preserveState: true });
49
- }
50
- </script>
51
-
52
- <template>
53
- <EscalatedLayout title="All Tickets">
54
- <div class="mb-4">
55
- <QuickFilters :current-user-id="page.props.auth?.user?.id" @filter="applyQuickFilter" />
56
- </div>
57
- <PluginSlot
58
- slot="ticket.list.before_filters"
59
- :components="getPageComponents('ticket.list', 'before_filters')"
60
- />
61
- <div class="mb-6">
62
- <TicketFilters
63
- :filters="filters"
64
- :route="route('escalated.admin.tickets.index')"
65
- :departments="departments"
66
- :tags="tags"
67
- :agents="agents"
68
- show-assignee
69
- show-following
70
- />
71
- </div>
72
- <TicketList
73
- ref="ticketListRef"
74
- v-model:selected-ids="selectedIds"
75
- :tickets="tickets"
76
- route-prefix="escalated.admin.tickets"
77
- :columns="['reference', 'subject', 'requester', 'status', 'priority', 'assignee', 'updated']"
78
- selectable
79
- navigable
80
- />
81
- <BulkActionBar
82
- :selected-ids="selectedIds"
83
- :bulk-route="route('escalated.admin.tickets.bulk')"
84
- :agents="agents"
85
- :departments="departments"
86
- @clear="selectedIds = []"
87
- />
88
- <PluginSlot slot="ticket.list.footer" :components="getPageComponents('ticket.list', 'footer')" />
89
- <KeyboardShortcutHelp v-model:show="showShortcutHelp" context="list" />
90
- </EscalatedLayout>
91
- </template>
1
+ <script setup>
2
+ import { ref } from 'vue';
3
+ import { usePage, router } from '@inertiajs/vue3';
4
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
5
+ import TicketList from '../../../components/TicketList.vue';
6
+ import TicketFilters from '../../../components/TicketFilters.vue';
7
+ import QuickFilters from '../../../components/QuickFilters.vue';
8
+ import BulkActionBar from '../../../components/BulkActionBar.vue';
9
+ import KeyboardShortcutHelp from '../../../components/KeyboardShortcutHelp.vue';
10
+ import PluginSlot from '../../../components/PluginSlot.vue';
11
+ import SavedViewSidebar from '../../../components/SavedViewSidebar.vue';
12
+ import SaveViewDialog from '../../../components/SaveViewDialog.vue';
13
+ import { useKeyboardShortcuts } from '../../../composables/useKeyboardShortcuts';
14
+ import { usePluginExtensions } from '../../../composables/usePluginExtensions';
15
+
16
+ defineProps({
17
+ tickets: Object,
18
+ filters: Object,
19
+ departments: Array,
20
+ tags: Array,
21
+ agents: Array,
22
+ savedViews: { type: Array, default: () => [] },
23
+ });
24
+
25
+ const page = usePage();
26
+ const selectedIds = ref([]);
27
+ const ticketListRef = ref(null);
28
+ const showShortcutHelp = ref(false);
29
+ const showSaveDialog = ref(false);
30
+ const ticketFiltersRef = ref(null);
31
+
32
+ useKeyboardShortcuts({
33
+ j: () => {
34
+ ticketListRef.value?.moveDown();
35
+ },
36
+ k: () => {
37
+ ticketListRef.value?.moveUp();
38
+ },
39
+ x: () => {
40
+ ticketListRef.value?.toggleSelectFocused();
41
+ },
42
+ Enter: () => {
43
+ ticketListRef.value?.openFocused();
44
+ },
45
+ '?': () => {
46
+ showShortcutHelp.value = true;
47
+ },
48
+ });
49
+
50
+ const { getPageComponents } = usePluginExtensions();
51
+
52
+ function applyQuickFilter(filter) {
53
+ router.get(route('escalated.admin.tickets.index'), filter, { preserveState: true });
54
+ }
55
+
56
+ function onViewSaved() {
57
+ router.reload({ only: ['savedViews'] });
58
+ }
59
+ </script>
60
+
61
+ <template>
62
+ <EscalatedLayout title="All Tickets">
63
+ <div class="flex gap-6">
64
+ <!-- Saved Views Sidebar -->
65
+ <aside v-if="savedViews && savedViews.length" class="hidden w-52 shrink-0 lg:block">
66
+ <div class="sticky top-4">
67
+ <h3 class="mb-2 px-3 text-xs font-semibold uppercase tracking-wider text-gray-400">Views</h3>
68
+ <SavedViewSidebar
69
+ :saved-views="savedViews"
70
+ :current-filters="filters"
71
+ :route="route('escalated.admin.tickets.index')"
72
+ />
73
+ </div>
74
+ </aside>
75
+
76
+ <!-- Main content -->
77
+ <div class="min-w-0 flex-1">
78
+ <div class="mb-4">
79
+ <QuickFilters :current-user-id="page.props.auth?.user?.id" @filter="applyQuickFilter" />
80
+ </div>
81
+ <PluginSlot
82
+ slot="ticket.list.before_filters"
83
+ :components="getPageComponents('ticket.list', 'before_filters')"
84
+ />
85
+ <div class="mb-6">
86
+ <TicketFilters
87
+ ref="ticketFiltersRef"
88
+ :filters="filters"
89
+ :route="route('escalated.admin.tickets.index')"
90
+ :departments="departments"
91
+ :tags="tags"
92
+ :agents="agents"
93
+ show-assignee
94
+ show-following
95
+ @save-view="showSaveDialog = true"
96
+ />
97
+ </div>
98
+ <TicketList
99
+ ref="ticketListRef"
100
+ v-model:selected-ids="selectedIds"
101
+ :tickets="tickets"
102
+ route-prefix="escalated.admin.tickets"
103
+ :columns="['reference', 'subject', 'requester', 'status', 'priority', 'assignee', 'updated']"
104
+ selectable
105
+ navigable
106
+ />
107
+ <BulkActionBar
108
+ :selected-ids="selectedIds"
109
+ :bulk-route="route('escalated.admin.tickets.bulk')"
110
+ :agents="agents"
111
+ :departments="departments"
112
+ @clear="selectedIds = []"
113
+ />
114
+ <PluginSlot slot="ticket.list.footer" :components="getPageComponents('ticket.list', 'footer')" />
115
+ </div>
116
+ </div>
117
+
118
+ <SaveViewDialog
119
+ :show="showSaveDialog"
120
+ :filters="ticketFiltersRef?.filterData || filters"
121
+ @close="showSaveDialog = false"
122
+ @saved="onViewSaved"
123
+ />
124
+ <KeyboardShortcutHelp v-model:show="showShortcutHelp" context="list" />
125
+ </EscalatedLayout>
126
+ </template>