@escalated-dev/escalated 0.7.0 → 0.8.0

package/src/pages/Admin/Macros/Index.vue

@@ -1,448 +1,448 @@
-<script setup>
-import EscalatedLayout from '../../../components/EscalatedLayout.vue';
-import { useForm, router } from '@inertiajs/vue3';
-import { ref, computed } from 'vue';
-
-defineProps({ macros: Array });
-
-const showForm = ref(false);
-const editingMacro = ref(null);
-
-const form = useForm({
-    name: '',
-    description: '',
-    is_shared: false,
-    actions: [],
-});
-
-const actionTypes = [
-    { value: 'status', label: 'Set Status' },
-    { value: 'priority', label: 'Set Priority' },
-    { value: 'assign', label: 'Assign To' },
-    { value: 'tags', label: 'Add Tags' },
-    { value: 'department', label: 'Move to Department' },
-    { value: 'reply', label: 'Send Reply' },
-    { value: 'note', label: 'Add Internal Note' },
-];
-
-const statusOptions = ['open', 'in_progress', 'waiting_on_customer', 'resolved', 'closed'];
-const priorityOptions = ['low', 'medium', 'high', 'urgent', 'critical'];
-
-function addAction() {
-    form.actions.push({ type: 'status', value: '', order: form.actions.length });
-}
-
-function removeAction(index) {
-    form.actions.splice(index, 1);
-    form.actions.forEach((a, i) => {
-        a.order = i;
-    });
-}
-
-function moveAction(index, direction) {
-    const newIndex = index + direction;
-    if (newIndex < 0 || newIndex >= form.actions.length) return;
-    const temp = form.actions[index];
-    form.actions[index] = form.actions[newIndex];
-    form.actions[newIndex] = temp;
-    form.actions.forEach((a, i) => {
-        a.order = i;
-    });
-}
-
-function create() {
-    form.post(route('escalated.admin.macros.store'), {
-        onSuccess: () => {
-            form.reset();
-            showForm.value = false;
-        },
-    });
-}
-
-function startEdit(macro) {
-    editingMacro.value = macro.id;
-    form.name = macro.name;
-    form.description = macro.description || '';
-    form.is_shared = macro.is_shared || false;
-    form.actions = (macro.actions || []).map((a, i) => ({
-        type: a.type,
-        value: a.value || '',
-        order: a.order ?? i,
-    }));
-    showForm.value = true;
-}
-
-function update() {
-    form.put(route('escalated.admin.macros.update', editingMacro.value), {
-        onSuccess: () => {
-            editingMacro.value = null;
-            form.reset();
-            showForm.value = false;
-        },
-    });
-}
-
-function destroy(id) {
-    if (confirm('Delete this macro? This cannot be undone.')) {
-        router.delete(route('escalated.admin.macros.destroy', id));
-    }
-}
-
-function cancelEdit() {
-    editingMacro.value = null;
-    form.reset();
-    showForm.value = false;
-}
-
-function handleSubmit() {
-    if (editingMacro.value) {
-        update();
-    } else {
-        create();
-    }
-}
-
-const inputClass =
-    'w-full rounded-lg border border-white/10 bg-neutral-950 px-3 py-2 text-sm text-neutral-200 placeholder-neutral-600 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10';
-const selectClass =
-    'rounded-lg border border-white/10 bg-neutral-950 px-3 py-2 text-sm text-neutral-200 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10';
-</script>
-
-<template>
-    <EscalatedLayout title="Macros">
-        <!-- Top bar -->
-        <div class="mb-4 flex items-center justify-between">
-            <p class="text-sm text-[var(--esc-panel-text-muted)]">Macros automate repetitive actions on tickets.</p>
-            <button
-                :class="
-                    showForm
-                        ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
-                        : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
-                "
-                @click="showForm ? cancelEdit() : (showForm = true)"
-            >
-                {{ showForm ? 'Cancel' : 'Create Macro' }}
-            </button>
-        </div>
-
-        <!-- Create/Edit form -->
-        <form
-            v-if="showForm"
-            class="mb-6 space-y-4 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-5"
-            @submit.prevent="handleSubmit"
-        >
-            <div class="grid grid-cols-2 gap-4">
-                <div>
-                    <label class="mb-1 block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
-                    <input
-                        v-model="form.name"
-                        type="text"
-                        required
-                        placeholder="e.g., Close & Thank"
-                        :class="inputClass"
-                    />
-                </div>
-                <div>
-                    <label class="mb-1 block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
-                        >Description</label
-                    >
-                    <input
-                        v-model="form.description"
-                        type="text"
-                        placeholder="Optional description"
-                        :class="inputClass"
-                    />
-                </div>
-            </div>
-
-            <div class="flex items-center gap-3">
-                <label class="flex items-center gap-2">
-                    <input
-                        v-model="form.is_shared"
-                        type="checkbox"
-                        class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface)] text-cyan-500 focus:ring-[var(--esc-panel-border-input)]"
-                    />
-                    <span class="text-sm text-[var(--esc-panel-text-secondary)]">Shared with all agents</span>
-                </label>
-            </div>
-
-            <!-- Action builder -->
-            <div>
-                <div class="mb-2 flex items-center justify-between">
-                    <label class="text-sm font-medium text-[var(--esc-panel-text-secondary)]">Actions</label>
-                    <button
-                        type="button"
-                        class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-3 py-1.5 text-xs font-medium text-[var(--esc-panel-text-tertiary)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-secondary)]"
-                        @click="addAction"
-                    >
-                        + Add Action
-                    </button>
-                </div>
-
-                <div
-                    v-if="!form.actions.length"
-                    class="rounded-lg border border-dashed border-[var(--esc-panel-border-input)] px-4 py-6 text-center"
-                >
-                    <p class="text-sm text-[var(--esc-panel-text-muted)]">
-                        No actions yet. Add actions to define what this macro does.
-                    </p>
-                </div>
-
-                <div v-else class="space-y-2">
-                    <div
-                        v-for="(action, index) in form.actions"
-                        :key="index"
-                        class="flex items-center gap-2 rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)] p-3"
-                    >
-                        <!-- Order controls -->
-                        <div class="flex flex-col gap-0.5">
-                            <button
-                                type="button"
-                                :disabled="index === 0"
-                                class="rounded p-0.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-tertiary)] disabled:opacity-30"
-                                @click="moveAction(index, -1)"
-                            >
-                                <svg
-                                    class="h-3.5 w-3.5"
-                                    fill="none"
-                                    stroke="currentColor"
-                                    stroke-width="2"
-                                    viewBox="0 0 24 24"
-                                >
-                                    <path
-                                        stroke-linecap="round"
-                                        stroke-linejoin="round"
-                                        d="M4.5 15.75l7.5-7.5 7.5 7.5"
-                                    />
-                                </svg>
-                            </button>
-                            <button
-                                type="button"
-                                :disabled="index === form.actions.length - 1"
-                                class="rounded p-0.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-tertiary)] disabled:opacity-30"
-                                @click="moveAction(index, 1)"
-                            >
-                                <svg
-                                    class="h-3.5 w-3.5"
-                                    fill="none"
-                                    stroke="currentColor"
-                                    stroke-width="2"
-                                    viewBox="0 0 24 24"
-                                >
-                                    <path
-                                        stroke-linecap="round"
-                                        stroke-linejoin="round"
-                                        d="M19.5 8.25l-7.5 7.5-7.5-7.5"
-                                    />
-                                </svg>
-                            </button>
-                        </div>
-
-                        <!-- Action number -->
-                        <span
-                            class="flex h-6 w-6 shrink-0 items-center justify-center rounded-md bg-[var(--esc-panel-hover)] text-xs font-semibold text-[var(--esc-panel-text-muted)]"
-                        >
-                            {{ index + 1 }}
-                        </span>
-
-                        <!-- Type dropdown -->
-                        <select v-model="action.type" :class="selectClass">
-                            <option v-for="at in actionTypes" :key="at.value" :value="at.value">{{ at.label }}</option>
-                        </select>
-
-                        <!-- Value input (context-dependent) -->
-                        <select v-if="action.type === 'status'" v-model="action.value" :class="[selectClass, 'flex-1']">
-                            <option value="">Select status...</option>
-                            <option v-for="s in statusOptions" :key="s" :value="s">{{ s.replace(/_/g, ' ') }}</option>
-                        </select>
-
-                        <select
-                            v-else-if="action.type === 'priority'"
-                            v-model="action.value"
-                            :class="[selectClass, 'flex-1']"
-                        >
-                            <option value="">Select priority...</option>
-                            <option v-for="p in priorityOptions" :key="p" :value="p">{{ p }}</option>
-                        </select>
-
-                        <input
-                            v-else-if="action.type === 'assign'"
-                            v-model="action.value"
-                            type="text"
-                            placeholder="Agent ID or email"
-                            :class="[inputClass, 'flex-1']"
-                        />
-
-                        <input
-                            v-else-if="action.type === 'tags'"
-                            v-model="action.value"
-                            type="text"
-                            placeholder="Comma-separated tag names"
-                            :class="[inputClass, 'flex-1']"
-                        />
-
-                        <input
-                            v-else-if="action.type === 'department'"
-                            v-model="action.value"
-                            type="text"
-                            placeholder="Department ID or name"
-                            :class="[inputClass, 'flex-1']"
-                        />
-
-                        <textarea
-                            v-else-if="action.type === 'reply' || action.type === 'note'"
-                            v-model="action.value"
-                            rows="2"
-                            :placeholder="action.type === 'reply' ? 'Reply message...' : 'Note content...'"
-                            :class="[inputClass, 'flex-1']"
-                        >
-                        </textarea>
-
-                        <input
-                            v-else
-                            v-model="action.value"
-                            type="text"
-                            placeholder="Value"
-                            :class="[inputClass, 'flex-1']"
-                        />
-
-                        <!-- Remove -->
-                        <button
-                            type="button"
-                            class="shrink-0 rounded-lg p-1.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-rose-500/10 hover:text-rose-400"
-                            @click="removeAction(index)"
-                        >
-                            <svg
-                                class="h-4 w-4"
-                                fill="none"
-                                stroke="currentColor"
-                                stroke-width="1.5"
-                                viewBox="0 0 24 24"
-                            >
-                                <path stroke-linecap="round" stroke-linejoin="round" d="M6 18L18 6M6 6l12 12" />
-                            </svg>
-                        </button>
-                    </div>
-                </div>
-            </div>
-
-            <!-- Submit -->
-            <div class="flex justify-end">
-                <button
-                    type="submit"
-                    :disabled="form.processing"
-                    class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-5 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
-                >
-                    {{ editingMacro ? 'Update Macro' : 'Create Macro' }}
-                </button>
-            </div>
-        </form>
-
-        <!-- Macros table -->
-        <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
-            <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
-                <thead>
-                    <tr class="bg-[var(--esc-panel-hover)]">
-                        <th
-                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        >
-                            Name
-                        </th>
-                        <th
-                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        >
-                            Description
-                        </th>
-                        <th
-                            class="px-4 py-3 text-center text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        >
-                            Actions
-                        </th>
-                        <th
-                            class="px-4 py-3 text-center text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        >
-                            Shared
-                        </th>
-                        <th
-                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        >
-                            Creator
-                        </th>
-                        <th
-                            class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
-                        ></th>
-                    </tr>
-                </thead>
-                <tbody class="divide-y divide-[var(--esc-panel-border)]">
-                    <tr v-if="!macros?.length">
-                        <td colspan="6" class="px-4 py-12 text-center">
-                            <svg
-                                class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
-                                fill="none"
-                                stroke="currentColor"
-                                stroke-width="1.5"
-                                viewBox="0 0 24 24"
-                            >
-                                <path
-                                    stroke-linecap="round"
-                                    stroke-linejoin="round"
-                                    d="M3.75 13.5l10.5-11.25L12 10.5h8.25L9.75 21.75 12 13.5H3.75z"
-                                />
-                            </svg>
-                            <p class="text-sm text-[var(--esc-panel-text-muted)]">No macros yet</p>
-                            <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
-                                Create macros to automate repetitive ticket actions
-                            </p>
-                        </td>
-                    </tr>
-                    <tr
-                        v-for="macro in macros"
-                        :key="macro.id"
-                        class="transition-colors hover:bg-[var(--esc-panel-hover)]"
-                    >
-                        <td class="px-4 py-3">
-                            <span class="text-sm font-medium text-[var(--esc-panel-text-secondary)]">{{
-                                macro.name
-                            }}</span>
-                        </td>
-                        <td class="px-4 py-3">
-                            <span class="text-sm text-[var(--esc-panel-text-tertiary)]">{{
-                                macro.description || '--'
-                            }}</span>
-                        </td>
-                        <td class="px-4 py-3 text-center">
-                            <span
-                                class="inline-flex items-center rounded-full bg-[var(--esc-panel-hover)] px-2 py-0.5 text-xs font-medium text-[var(--esc-panel-text-tertiary)] ring-1 ring-[var(--esc-panel-border)]"
-                            >
-                                {{ macro.actions?.length || 0 }}
-                            </span>
-                        </td>
-                        <td class="px-4 py-3 text-center">
-                            <span
-                                v-if="macro.is_shared"
-                                class="inline-flex items-center rounded-full bg-cyan-500/10 px-2 py-0.5 text-xs font-medium text-cyan-400 ring-1 ring-cyan-500/20"
-                            >
-                                Shared
-                            </span>
-                            <span v-else class="text-xs text-[var(--esc-panel-text-muted)]">Private</span>
-                        </td>
-                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
-                            {{ macro.creator?.name || macro.user?.name || '--' }}
-                        </td>
-                        <td class="px-4 py-3 text-right text-sm">
-                            <button
-                                class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
-                                @click="startEdit(macro)"
-                            >
-                                Edit
-                            </button>
-                            <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(macro.id)">
-                                Delete
-                            </button>
-                        </td>
-                    </tr>
-                </tbody>
-            </table>
-        </div>
-    </EscalatedLayout>
-</template>
+<script setup>
+import EscalatedLayout from '../../../components/EscalatedLayout.vue';
+import { useForm, router } from '@inertiajs/vue3';
+import { ref } from 'vue';
+
+defineProps({ macros: Array });
+
+const showForm = ref(false);
+const editingMacro = ref(null);
+
+const form = useForm({
+    name: '',
+    description: '',
+    is_shared: false,
+    actions: [],
+});
+
+const actionTypes = [
+    { value: 'status', label: 'Set Status' },
+    { value: 'priority', label: 'Set Priority' },
+    { value: 'assign', label: 'Assign To' },
+    { value: 'tags', label: 'Add Tags' },
+    { value: 'department', label: 'Move to Department' },
+    { value: 'reply', label: 'Send Reply' },
+    { value: 'note', label: 'Add Internal Note' },
+];
+
+const statusOptions = ['open', 'in_progress', 'waiting_on_customer', 'resolved', 'closed'];
+const priorityOptions = ['low', 'medium', 'high', 'urgent', 'critical'];
+
+function addAction() {
+    form.actions.push({ type: 'status', value: '', order: form.actions.length });
+}
+
+function removeAction(index) {
+    form.actions.splice(index, 1);
+    form.actions.forEach((a, i) => {
+        a.order = i;
+    });
+}
+
+function moveAction(index, direction) {
+    const newIndex = index + direction;
+    if (newIndex < 0 || newIndex >= form.actions.length) return;
+    const temp = form.actions[index];
+    form.actions[index] = form.actions[newIndex];
+    form.actions[newIndex] = temp;
+    form.actions.forEach((a, i) => {
+        a.order = i;
+    });
+}
+
+function create() {
+    form.post(route('escalated.admin.macros.store'), {
+        onSuccess: () => {
+            form.reset();
+            showForm.value = false;
+        },
+    });
+}
+
+function startEdit(macro) {
+    editingMacro.value = macro.id;
+    form.name = macro.name;
+    form.description = macro.description || '';
+    form.is_shared = macro.is_shared || false;
+    form.actions = (macro.actions || []).map((a, i) => ({
+        type: a.type,
+        value: a.value || '',
+        order: a.order ?? i,
+    }));
+    showForm.value = true;
+}
+
+function update() {
+    form.put(route('escalated.admin.macros.update', editingMacro.value), {
+        onSuccess: () => {
+            editingMacro.value = null;
+            form.reset();
+            showForm.value = false;
+        },
+    });
+}
+
+function destroy(id) {
+    if (confirm('Delete this macro? This cannot be undone.')) {
+        router.delete(route('escalated.admin.macros.destroy', id));
+    }
+}
+
+function cancelEdit() {
+    editingMacro.value = null;
+    form.reset();
+    showForm.value = false;
+}
+
+function handleSubmit() {
+    if (editingMacro.value) {
+        update();
+    } else {
+        create();
+    }
+}
+
+const inputClass =
+    'w-full rounded-lg border border-white/10 bg-neutral-950 px-3 py-2 text-sm text-neutral-200 placeholder-neutral-600 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10';
+const selectClass =
+    'rounded-lg border border-white/10 bg-neutral-950 px-3 py-2 text-sm text-neutral-200 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10';
+</script>
+
+<template>
+    <EscalatedLayout title="Macros">
+        <!-- Top bar -->
+        <div class="mb-4 flex items-center justify-between">
+            <p class="text-sm text-[var(--esc-panel-text-muted)]">Macros automate repetitive actions on tickets.</p>
+            <button
+                :class="
+                    showForm
+                        ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
+                        : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
+                "
+                @click="showForm ? cancelEdit() : (showForm = true)"
+            >
+                {{ showForm ? 'Cancel' : 'Create Macro' }}
+            </button>
+        </div>
+
+        <!-- Create/Edit form -->
+        <form
+            v-if="showForm"
+            class="mb-6 space-y-4 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-5"
+            @submit.prevent="handleSubmit"
+        >
+            <div class="grid grid-cols-2 gap-4">
+                <div>
+                    <label class="mb-1 block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
+                    <input
+                        v-model="form.name"
+                        type="text"
+                        required
+                        placeholder="e.g., Close & Thank"
+                        :class="inputClass"
+                    />
+                </div>
+                <div>
+                    <label class="mb-1 block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
+                        >Description</label
+                    >
+                    <input
+                        v-model="form.description"
+                        type="text"
+                        placeholder="Optional description"
+                        :class="inputClass"
+                    />
+                </div>
+            </div>
+
+            <div class="flex items-center gap-3">
+                <label class="flex items-center gap-2">
+                    <input
+                        v-model="form.is_shared"
+                        type="checkbox"
+                        class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface)] text-cyan-500 focus:ring-[var(--esc-panel-border-input)]"
+                    />
+                    <span class="text-sm text-[var(--esc-panel-text-secondary)]">Shared with all agents</span>
+                </label>
+            </div>
+
+            <!-- Action builder -->
+            <div>
+                <div class="mb-2 flex items-center justify-between">
+                    <label class="text-sm font-medium text-[var(--esc-panel-text-secondary)]">Actions</label>
+                    <button
+                        type="button"
+                        class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-3 py-1.5 text-xs font-medium text-[var(--esc-panel-text-tertiary)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-secondary)]"
+                        @click="addAction"
+                    >
+                        + Add Action
+                    </button>
+                </div>
+
+                <div
+                    v-if="!form.actions.length"
+                    class="rounded-lg border border-dashed border-[var(--esc-panel-border-input)] px-4 py-6 text-center"
+                >
+                    <p class="text-sm text-[var(--esc-panel-text-muted)]">
+                        No actions yet. Add actions to define what this macro does.
+                    </p>
+                </div>
+
+                <div v-else class="space-y-2">
+                    <div
+                        v-for="(action, index) in form.actions"
+                        :key="index"
+                        class="flex items-center gap-2 rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)] p-3"
+                    >
+                        <!-- Order controls -->
+                        <div class="flex flex-col gap-0.5">
+                            <button
+                                type="button"
+                                :disabled="index === 0"
+                                class="rounded p-0.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-tertiary)] disabled:opacity-30"
+                                @click="moveAction(index, -1)"
+                            >
+                                <svg
+                                    class="h-3.5 w-3.5"
+                                    fill="none"
+                                    stroke="currentColor"
+                                    stroke-width="2"
+                                    viewBox="0 0 24 24"
+                                >
+                                    <path
+                                        stroke-linecap="round"
+                                        stroke-linejoin="round"
+                                        d="M4.5 15.75l7.5-7.5 7.5 7.5"
+                                    />
+                                </svg>
+                            </button>
+                            <button
+                                type="button"
+                                :disabled="index === form.actions.length - 1"
+                                class="rounded p-0.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-[var(--esc-panel-hover)] hover:text-[var(--esc-panel-text-tertiary)] disabled:opacity-30"
+                                @click="moveAction(index, 1)"
+                            >
+                                <svg
+                                    class="h-3.5 w-3.5"
+                                    fill="none"
+                                    stroke="currentColor"
+                                    stroke-width="2"
+                                    viewBox="0 0 24 24"
+                                >
+                                    <path
+                                        stroke-linecap="round"
+                                        stroke-linejoin="round"
+                                        d="M19.5 8.25l-7.5 7.5-7.5-7.5"
+                                    />
+                                </svg>
+                            </button>
+                        </div>
+
+                        <!-- Action number -->
+                        <span
+                            class="flex h-6 w-6 shrink-0 items-center justify-center rounded-md bg-[var(--esc-panel-hover)] text-xs font-semibold text-[var(--esc-panel-text-muted)]"
+                        >
+                            {{ index + 1 }}
+                        </span>
+
+                        <!-- Type dropdown -->
+                        <select v-model="action.type" :class="selectClass">
+                            <option v-for="at in actionTypes" :key="at.value" :value="at.value">{{ at.label }}</option>
+                        </select>
+
+                        <!-- Value input (context-dependent) -->
+                        <select v-if="action.type === 'status'" v-model="action.value" :class="[selectClass, 'flex-1']">
+                            <option value="">Select status...</option>
+                            <option v-for="s in statusOptions" :key="s" :value="s">{{ s.replace(/_/g, ' ') }}</option>
+                        </select>
+
+                        <select
+                            v-else-if="action.type === 'priority'"
+                            v-model="action.value"
+                            :class="[selectClass, 'flex-1']"
+                        >
+                            <option value="">Select priority...</option>
+                            <option v-for="p in priorityOptions" :key="p" :value="p">{{ p }}</option>
+                        </select>
+
+                        <input
+                            v-else-if="action.type === 'assign'"
+                            v-model="action.value"
+                            type="text"
+                            placeholder="Agent ID or email"
+                            :class="[inputClass, 'flex-1']"
+                        />
+
+                        <input
+                            v-else-if="action.type === 'tags'"
+                            v-model="action.value"
+                            type="text"
+                            placeholder="Comma-separated tag names"
+                            :class="[inputClass, 'flex-1']"
+                        />
+
+                        <input
+                            v-else-if="action.type === 'department'"
+                            v-model="action.value"
+                            type="text"
+                            placeholder="Department ID or name"
+                            :class="[inputClass, 'flex-1']"
+                        />
+
+                        <textarea
+                            v-else-if="action.type === 'reply' || action.type === 'note'"
+                            v-model="action.value"
+                            rows="2"
+                            :placeholder="action.type === 'reply' ? 'Reply message...' : 'Note content...'"
+                            :class="[inputClass, 'flex-1']"
+                        >
+                        </textarea>
+
+                        <input
+                            v-else
+                            v-model="action.value"
+                            type="text"
+                            placeholder="Value"
+                            :class="[inputClass, 'flex-1']"
+                        />
+
+                        <!-- Remove -->
+                        <button
+                            type="button"
+                            class="shrink-0 rounded-lg p-1.5 text-[var(--esc-panel-text-muted)] transition-colors hover:bg-rose-500/10 hover:text-rose-400"
+                            @click="removeAction(index)"
+                        >
+                            <svg
+                                class="h-4 w-4"
+                                fill="none"
+                                stroke="currentColor"
+                                stroke-width="1.5"
+                                viewBox="0 0 24 24"
+                            >
+                                <path stroke-linecap="round" stroke-linejoin="round" d="M6 18L18 6M6 6l12 12" />
+                            </svg>
+                        </button>
+                    </div>
+                </div>
+            </div>
+
+            <!-- Submit -->
+            <div class="flex justify-end">
+                <button
+                    type="submit"
+                    :disabled="form.processing"
+                    class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-5 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
+                >
+                    {{ editingMacro ? 'Update Macro' : 'Create Macro' }}
+                </button>
+            </div>
+        </form>
+
+        <!-- Macros table -->
+        <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
+            <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
+                <thead>
+                    <tr class="bg-[var(--esc-panel-hover)]">
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Name
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Description
+                        </th>
+                        <th
+                            class="px-4 py-3 text-center text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Actions
+                        </th>
+                        <th
+                            class="px-4 py-3 text-center text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Shared
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Creator
+                        </th>
+                        <th
+                            class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        ></th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-[var(--esc-panel-border)]">
+                    <tr v-if="!macros?.length">
+                        <td colspan="6" class="px-4 py-12 text-center">
+                            <svg
+                                class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
+                                fill="none"
+                                stroke="currentColor"
+                                stroke-width="1.5"
+                                viewBox="0 0 24 24"
+                            >
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M3.75 13.5l10.5-11.25L12 10.5h8.25L9.75 21.75 12 13.5H3.75z"
+                                />
+                            </svg>
+                            <p class="text-sm text-[var(--esc-panel-text-muted)]">No macros yet</p>
+                            <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
+                                Create macros to automate repetitive ticket actions
+                            </p>
+                        </td>
+                    </tr>
+                    <tr
+                        v-for="macro in macros"
+                        :key="macro.id"
+                        class="transition-colors hover:bg-[var(--esc-panel-hover)]"
+                    >
+                        <td class="px-4 py-3">
+                            <span class="text-sm font-medium text-[var(--esc-panel-text-secondary)]">{{
+                                macro.name
+                            }}</span>
+                        </td>
+                        <td class="px-4 py-3">
+                            <span class="text-sm text-[var(--esc-panel-text-tertiary)]">{{
+                                macro.description || '--'
+                            }}</span>
+                        </td>
+                        <td class="px-4 py-3 text-center">
+                            <span
+                                class="inline-flex items-center rounded-full bg-[var(--esc-panel-hover)] px-2 py-0.5 text-xs font-medium text-[var(--esc-panel-text-tertiary)] ring-1 ring-[var(--esc-panel-border)]"
+                            >
+                                {{ macro.actions?.length || 0 }}
+                            </span>
+                        </td>
+                        <td class="px-4 py-3 text-center">
+                            <span
+                                v-if="macro.is_shared"
+                                class="inline-flex items-center rounded-full bg-cyan-500/10 px-2 py-0.5 text-xs font-medium text-cyan-400 ring-1 ring-cyan-500/20"
+                            >
+                                Shared
+                            </span>
+                            <span v-else class="text-xs text-[var(--esc-panel-text-muted)]">Private</span>
+                        </td>
+                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                            {{ macro.creator?.name || macro.user?.name || '--' }}
+                        </td>
+                        <td class="px-4 py-3 text-right text-sm">
+                            <button
+                                class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
+                                @click="startEdit(macro)"
+                            >
+                                Edit
+                            </button>
+                            <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(macro.id)">
+                                Delete
+                            </button>
+                        </td>
+                    </tr>
+                </tbody>
+            </table>
+        </div>
+    </EscalatedLayout>
+</template>