@escalated-dev/escalated 0.7.0 → 0.8.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (181) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +36 -1
  3. package/package.json +16 -7
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +35 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +83 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +30 -8
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/README.md +13 -0
  91. package/src/locales/ar.json +727 -0
  92. package/src/locales/de.json +678 -430
  93. package/src/locales/en.json +717 -455
  94. package/src/locales/es.json +679 -430
  95. package/src/locales/fr.json +680 -431
  96. package/src/locales/index.js +12 -2
  97. package/src/locales/it.json +727 -0
  98. package/src/locales/ja.json +727 -0
  99. package/src/locales/ko.json +727 -0
  100. package/src/locales/nl.json +727 -0
  101. package/src/locales/pl.json +727 -0
  102. package/src/locales/pt-BR.json +727 -0
  103. package/src/locales/ru.json +727 -0
  104. package/src/locales/tr.json +727 -0
  105. package/src/locales/zh-CN.json +727 -0
  106. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  107. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  108. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  109. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  110. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  111. package/src/pages/Admin/Capacity/Index.vue +134 -134
  112. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  113. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  114. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  115. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  116. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  117. package/src/pages/Admin/Departments/Form.vue +75 -75
  118. package/src/pages/Admin/Departments/Index.vue +110 -109
  119. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  120. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  121. package/src/pages/Admin/Import/Connect.vue +0 -1
  122. package/src/pages/Admin/Import/Index.vue +1 -1
  123. package/src/pages/Admin/Import/Progress.vue +1 -1
  124. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  125. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  126. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  127. package/src/pages/Admin/Macros/Index.vue +448 -448
  128. package/src/pages/Admin/Plugins/Index.vue +327 -327
  129. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  130. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  131. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  132. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  133. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  134. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  135. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  136. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  138. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  139. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  140. package/src/pages/Admin/Reports.vue +206 -206
  141. package/src/pages/Admin/Roles/Form.vue +71 -71
  142. package/src/pages/Admin/Roles/Index.vue +122 -122
  143. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  144. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  145. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  146. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  147. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  148. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  149. package/src/pages/Admin/Settings.vue +1008 -468
  150. package/src/pages/Admin/Skills/Form.vue +193 -53
  151. package/src/pages/Admin/Skills/Index.vue +105 -94
  152. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  153. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  154. package/src/pages/Admin/Statuses/Form.vue +114 -114
  155. package/src/pages/Admin/Statuses/Index.vue +153 -153
  156. package/src/pages/Admin/Tags/Index.vue +191 -191
  157. package/src/pages/Admin/Tickets/Index.vue +126 -91
  158. package/src/pages/Admin/Tickets/Show.vue +29 -0
  159. package/src/pages/Admin/Users/Index.vue +145 -0
  160. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  161. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  162. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  163. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  164. package/src/pages/Admin/Workflows/Index.vue +235 -0
  165. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  166. package/src/pages/Agent/TicketIndex.vue +112 -88
  167. package/src/pages/Agent/TicketShow.vue +192 -60
  168. package/src/pages/Customer/Create.vue +1 -1
  169. package/src/pages/Customer/Index.vue +26 -1
  170. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  171. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  172. package/src/pages/Customer/Show.vue +69 -63
  173. package/src/pages/Guest/Create.vue +40 -15
  174. package/src/pages/Guest/Show.vue +124 -93
  175. package/src/plugin.js +26 -1
  176. package/src/utils/mentionHighlight.js +24 -0
  177. package/src/utils/sanitizeHtml.js +78 -64
  178. package/src/widget/EscalatedWidget.vue +804 -0
  179. package/src/widget/index.js +254 -0
  180. package/src/pages/Admin/Automations/Form.vue +0 -184
  181. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,150 +1,150 @@
1
- <script setup>
2
- import { ref, computed, inject } from 'vue';
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- import { router } from '@inertiajs/vue3';
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-
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- const props = defineProps({
6
- macros: { type: Array, default: () => [] },
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- action: { type: String, required: true },
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- });
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-
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- const escDark = inject(
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- 'esc-dark',
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- computed(() => false),
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- );
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- const open = ref(false);
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- const processing = ref(false);
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-
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- function applyMacro(macroId) {
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- if (processing.value) return;
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- processing.value = true;
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- router.post(
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- props.action,
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- { macro_id: macroId },
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- {
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- preserveScroll: true,
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- onFinish: () => {
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- processing.value = false;
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- open.value = false;
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- },
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- },
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- );
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- }
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-
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- function toggle() {
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- open.value = !open.value;
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- }
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-
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- function close() {
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- open.value = false;
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- }
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- </script>
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-
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- <template>
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- <div class="relative">
44
- <!-- Trigger button -->
45
- <button
46
- :class="[
47
- 'inline-flex items-center gap-2 rounded-lg px-3 py-2 text-sm font-medium transition-colors',
48
- escDark
49
- ? 'border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] text-[var(--esc-panel-text-secondary)] hover:bg-[var(--esc-panel-hover)]'
50
- : 'border border-gray-300 bg-white text-gray-700 hover:bg-gray-50',
51
- ]"
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- :disabled="processing"
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- aria-label="Apply macro"
54
- :aria-expanded="open"
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- @click="toggle"
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- >
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- <svg class="h-4 w-4" fill="none" stroke="currentColor" stroke-width="1.5" viewBox="0 0 24 24">
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- <path
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- stroke-linecap="round"
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- stroke-linejoin="round"
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- d="M3.75 13.5l10.5-11.25L12 10.5h8.25L9.75 21.75 12 13.5H3.75z"
62
- />
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- </svg>
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- Apply Macro
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- <svg
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- :class="['h-4 w-4 transition-transform', open && 'rotate-180']"
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- fill="none"
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- stroke="currentColor"
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- stroke-width="1.5"
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- viewBox="0 0 24 24"
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- >
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- <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
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- </svg>
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- </button>
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-
76
- <!-- Backdrop -->
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- <div v-if="open" class="fixed inset-0 z-30" @click="close"></div>
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-
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- <!-- Dropdown -->
80
- <Transition
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- enter-active-class="transition duration-100 ease-out"
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- enter-from-class="scale-95 opacity-0"
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- enter-to-class="scale-100 opacity-100"
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- leave-active-class="transition duration-75 ease-in"
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- leave-from-class="scale-100 opacity-100"
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- leave-to-class="scale-95 opacity-0"
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- >
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- <div
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- v-if="open"
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- :class="[
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- 'absolute right-0 z-40 mt-1 w-64 overflow-hidden rounded-xl border shadow-xl',
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- escDark
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- ? 'border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]'
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- : 'border-gray-200 bg-white',
95
- ]"
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- >
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- <div
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- :class="[
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- 'px-3 py-2 text-xs font-semibold uppercase tracking-wider',
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- escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-500',
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- ]"
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- >
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- Macros
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- </div>
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- <div class="max-h-64 overflow-y-auto" role="menu">
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- <div
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- v-if="!macros.length"
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- :class="[
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- 'px-3 py-4 text-center text-sm',
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- escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-400',
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- ]"
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- >
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- No macros available
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- </div>
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- <button
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- v-for="macro in macros"
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- :key="macro.id"
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- role="menuitem"
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- :disabled="processing"
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- :class="[
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- 'flex w-full flex-col px-3 py-2.5 text-left transition-colors',
122
- escDark
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- ? 'hover:bg-[var(--esc-panel-hover)] disabled:opacity-50'
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- : 'hover:bg-gray-50 disabled:opacity-50',
125
- ]"
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- @click="applyMacro(macro.id)"
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- >
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- <span
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- :class="[
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- 'text-sm font-medium',
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- escDark ? 'text-[var(--esc-panel-text-secondary)]' : 'text-gray-900',
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- ]"
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- >
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- {{ macro.name }}
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- </span>
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- <span
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- v-if="macro.description"
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- :class="[
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- 'mt-0.5 text-xs',
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- escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-500',
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- ]"
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- >
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- {{ macro.description }}
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- </span>
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- </button>
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- </div>
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- </div>
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- </Transition>
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- </div>
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- </template>
1
+ <script setup>
2
+ import { ref, computed, inject } from 'vue';
3
+ import { router } from '@inertiajs/vue3';
4
+
5
+ const props = defineProps({
6
+ macros: { type: Array, default: () => [] },
7
+ action: { type: String, required: true },
8
+ });
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+
10
+ const escDark = inject(
11
+ 'esc-dark',
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+ computed(() => false),
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+ );
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+ const open = ref(false);
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+ const processing = ref(false);
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+
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+ function applyMacro(macroId) {
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+ if (processing.value) return;
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+ processing.value = true;
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+ router.post(
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+ props.action,
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+ { macro_id: macroId },
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+ {
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+ preserveScroll: true,
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+ onFinish: () => {
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+ processing.value = false;
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+ open.value = false;
28
+ },
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+ },
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+ );
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+ }
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+
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+ function toggle() {
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+ open.value = !open.value;
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+ }
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+
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+ function close() {
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+ open.value = false;
39
+ }
40
+ </script>
41
+
42
+ <template>
43
+ <div class="relative">
44
+ <!-- Trigger button -->
45
+ <button
46
+ :class="[
47
+ 'inline-flex items-center gap-2 rounded-lg px-3 py-2 text-sm font-medium transition-colors',
48
+ escDark
49
+ ? 'border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] text-[var(--esc-panel-text-secondary)] hover:bg-[var(--esc-panel-hover)]'
50
+ : 'border border-gray-300 bg-white text-gray-700 hover:bg-gray-50',
51
+ ]"
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+ :disabled="processing"
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+ aria-label="Apply macro"
54
+ :aria-expanded="open"
55
+ @click="toggle"
56
+ >
57
+ <svg class="h-4 w-4" fill="none" stroke="currentColor" stroke-width="1.5" viewBox="0 0 24 24">
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+ <path
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+ stroke-linecap="round"
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+ stroke-linejoin="round"
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+ d="M3.75 13.5l10.5-11.25L12 10.5h8.25L9.75 21.75 12 13.5H3.75z"
62
+ />
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+ </svg>
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+ Apply Macro
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+ <svg
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+ :class="['h-4 w-4 transition-transform', open && 'rotate-180']"
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+ fill="none"
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+ stroke="currentColor"
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+ stroke-width="1.5"
70
+ viewBox="0 0 24 24"
71
+ >
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+ <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
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+ </svg>
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+ </button>
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+
76
+ <!-- Backdrop -->
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+ <div v-if="open" class="fixed inset-0 z-30" @click="close"></div>
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+
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+ <!-- Dropdown -->
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+ <Transition
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+ enter-active-class="transition duration-100 ease-out"
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+ enter-from-class="scale-95 opacity-0"
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+ enter-to-class="scale-100 opacity-100"
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+ leave-active-class="transition duration-75 ease-in"
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+ leave-from-class="scale-100 opacity-100"
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+ leave-to-class="scale-95 opacity-0"
87
+ >
88
+ <div
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+ v-if="open"
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+ :class="[
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+ 'absolute right-0 z-40 mt-1 w-64 overflow-hidden rounded-xl border shadow-xl',
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+ escDark
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+ ? 'border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]'
94
+ : 'border-gray-200 bg-white',
95
+ ]"
96
+ >
97
+ <div
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+ :class="[
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+ 'px-3 py-2 text-xs font-semibold uppercase tracking-wider',
100
+ escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-500',
101
+ ]"
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+ >
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+ Macros
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+ </div>
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+ <div class="max-h-64 overflow-y-auto" role="menu">
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+ <div
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+ v-if="!macros.length"
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+ :class="[
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+ 'px-3 py-4 text-center text-sm',
110
+ escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-400',
111
+ ]"
112
+ >
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+ No macros available
114
+ </div>
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+ <button
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+ v-for="macro in macros"
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+ :key="macro.id"
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+ role="menuitem"
119
+ :disabled="processing"
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+ :class="[
121
+ 'flex w-full flex-col px-3 py-2.5 text-left transition-colors',
122
+ escDark
123
+ ? 'hover:bg-[var(--esc-panel-hover)] disabled:opacity-50'
124
+ : 'hover:bg-gray-50 disabled:opacity-50',
125
+ ]"
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+ @click="applyMacro(macro.id)"
127
+ >
128
+ <span
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+ :class="[
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+ 'text-sm font-medium',
131
+ escDark ? 'text-[var(--esc-panel-text-secondary)]' : 'text-gray-900',
132
+ ]"
133
+ >
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+ {{ macro.name }}
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+ </span>
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+ <span
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+ v-if="macro.description"
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+ :class="[
139
+ 'mt-0.5 text-xs',
140
+ escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-500',
141
+ ]"
142
+ >
143
+ {{ macro.description }}
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+ </span>
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+ </button>
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+ </div>
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+ </div>
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+ </Transition>
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+ </div>
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+ </template>
@@ -0,0 +1,154 @@
1
+ <script setup>
2
+ import { ref, computed, inject, watch, nextTick } from 'vue';
3
+
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+ const props = defineProps({
5
+ suggestions: { type: Array, default: () => [] },
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+ visible: { type: Boolean, default: false },
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+ loading: { type: Boolean, default: false },
8
+ });
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+
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+ const emit = defineEmits(['select', 'close']);
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+
12
+ const escDark = inject(
13
+ 'esc-dark',
14
+ computed(() => false),
15
+ );
16
+
17
+ const activeIndex = ref(0);
18
+ const listRef = ref(null);
19
+
20
+ // Reset active index when suggestions change
21
+ watch(
22
+ () => props.suggestions,
23
+ () => {
24
+ activeIndex.value = 0;
25
+ },
26
+ );
27
+
28
+ function scrollActiveIntoView() {
29
+ nextTick(() => {
30
+ const list = listRef.value;
31
+ if (!list) return;
32
+ const item = list.children[activeIndex.value];
33
+ if (item) {
34
+ item.scrollIntoView({ block: 'nearest' });
35
+ }
36
+ });
37
+ }
38
+
39
+ function onKeydown(e) {
40
+ if (!props.visible) return false;
41
+
42
+ if (e.key === 'ArrowDown') {
43
+ e.preventDefault();
44
+ activeIndex.value = (activeIndex.value + 1) % props.suggestions.length;
45
+ scrollActiveIntoView();
46
+ return true;
47
+ }
48
+
49
+ if (e.key === 'ArrowUp') {
50
+ e.preventDefault();
51
+ activeIndex.value = (activeIndex.value - 1 + props.suggestions.length) % props.suggestions.length;
52
+ scrollActiveIntoView();
53
+ return true;
54
+ }
55
+
56
+ if (e.key === 'Enter' || e.key === 'Tab') {
57
+ if (props.suggestions.length > 0) {
58
+ e.preventDefault();
59
+ emit('select', props.suggestions[activeIndex.value]);
60
+ return true;
61
+ }
62
+ }
63
+
64
+ if (e.key === 'Escape') {
65
+ e.preventDefault();
66
+ emit('close');
67
+ return true;
68
+ }
69
+
70
+ return false;
71
+ }
72
+
73
+ function selectAgent(agent) {
74
+ emit('select', agent);
75
+ }
76
+
77
+ defineExpose({ onKeydown });
78
+ </script>
79
+
80
+ <template>
81
+ <div
82
+ v-if="visible && (suggestions.length > 0 || loading)"
83
+ :class="[
84
+ 'absolute z-50 w-64 max-h-48 overflow-y-auto rounded-lg border shadow-lg',
85
+ escDark ? 'border-white/10 bg-neutral-900 shadow-black/40' : 'border-gray-200 bg-white shadow-gray-200/50',
86
+ ]"
87
+ role="listbox"
88
+ aria-label="Agent suggestions"
89
+ >
90
+ <!-- Loading state -->
91
+ <div
92
+ v-if="loading && suggestions.length === 0"
93
+ :class="['px-3 py-2 text-xs', escDark ? 'text-neutral-500' : 'text-gray-400']"
94
+ >
95
+ Searching...
96
+ </div>
97
+
98
+ <!-- Suggestions list -->
99
+ <div ref="listRef">
100
+ <button
101
+ v-for="(agent, index) in suggestions"
102
+ :key="agent.id"
103
+ type="button"
104
+ role="option"
105
+ :aria-selected="index === activeIndex"
106
+ :class="[
107
+ 'flex w-full items-center gap-2 px-3 py-2 text-left text-sm transition-colors',
108
+ index === activeIndex
109
+ ? escDark
110
+ ? 'bg-white/[0.06] text-white'
111
+ : 'bg-blue-50 text-blue-900'
112
+ : escDark
113
+ ? 'text-neutral-300 hover:bg-white/[0.04]'
114
+ : 'text-gray-700 hover:bg-gray-50',
115
+ ]"
116
+ @click="selectAgent(agent)"
117
+ @mouseenter="activeIndex = index"
118
+ >
119
+ <!-- Avatar placeholder -->
120
+ <div
121
+ :class="[
122
+ 'flex h-7 w-7 flex-shrink-0 items-center justify-center rounded-full text-xs font-semibold',
123
+ escDark ? 'bg-cyan-500/20 text-cyan-400' : 'bg-blue-100 text-blue-700',
124
+ ]"
125
+ >
126
+ {{
127
+ (agent.name || '')
128
+ .split(' ')
129
+ .map((w) => w[0])
130
+ .join('')
131
+ .toUpperCase()
132
+ .slice(0, 2)
133
+ }}
134
+ </div>
135
+ <div class="min-w-0 flex-1">
136
+ <div :class="['truncate font-medium text-sm', escDark ? 'text-white' : 'text-gray-900']">
137
+ {{ agent.name }}
138
+ </div>
139
+ <div :class="['truncate text-xs', escDark ? 'text-neutral-500' : 'text-gray-500']">
140
+ {{ agent.email }}
141
+ </div>
142
+ </div>
143
+ </button>
144
+ </div>
145
+
146
+ <!-- No results -->
147
+ <div
148
+ v-if="!loading && suggestions.length === 0 && visible"
149
+ :class="['px-3 py-2 text-xs', escDark ? 'text-neutral-500' : 'text-gray-400']"
150
+ >
151
+ No agents found
152
+ </div>
153
+ </div>
154
+ </template>
@@ -0,0 +1,89 @@
1
+ <script setup>
2
+ import { computed } from 'vue';
3
+
4
+ const props = defineProps({
5
+ label: { type: String, required: true },
6
+ value: { type: [Number, String], required: true },
7
+ previousValue: { type: [Number, String], default: null },
8
+ format: { type: String, default: '' },
9
+ icon: { type: String, default: null },
10
+ invertColor: { type: Boolean, default: false },
11
+ });
12
+
13
+ const percentChange = computed(() => {
14
+ if (props.previousValue === null || props.previousValue === 0) return null;
15
+ const current = Number(props.value) || 0;
16
+ const previous = Number(props.previousValue) || 0;
17
+ if (previous === 0) return null;
18
+ return Math.round(((current - previous) / previous) * 100);
19
+ });
20
+
21
+ const changeDirection = computed(() => {
22
+ if (percentChange.value === null || percentChange.value === 0) return 'neutral';
23
+ return percentChange.value > 0 ? 'up' : 'down';
24
+ });
25
+
26
+ const changeColor = computed(() => {
27
+ if (changeDirection.value === 'neutral') return 'text-[var(--esc-panel-text-muted)]';
28
+ const isPositiveGood = !props.invertColor;
29
+ if (changeDirection.value === 'up') {
30
+ return isPositiveGood ? 'text-emerald-400' : 'text-red-400';
31
+ }
32
+ return isPositiveGood ? 'text-red-400' : 'text-emerald-400';
33
+ });
34
+ </script>
35
+
36
+ <template>
37
+ <div class="rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-5">
38
+ <div class="flex items-start justify-between">
39
+ <div>
40
+ <div class="text-[13px] font-medium text-[var(--esc-panel-text-muted)]">
41
+ {{ label }}
42
+ </div>
43
+ <div class="mt-2 text-2xl font-bold tracking-tight text-[var(--esc-panel-text)]">
44
+ {{ value }}{{ format }}
45
+ </div>
46
+ </div>
47
+ <div v-if="icon" class="flex h-10 w-10 items-center justify-center rounded-lg bg-[var(--esc-panel-hover)]">
48
+ <svg
49
+ class="h-5 w-5 text-[var(--esc-panel-text-muted)]"
50
+ fill="none"
51
+ stroke="currentColor"
52
+ stroke-width="1.5"
53
+ viewBox="0 0 24 24"
54
+ >
55
+ <path stroke-linecap="round" stroke-linejoin="round" :d="icon" />
56
+ </svg>
57
+ </div>
58
+ </div>
59
+ <div v-if="previousValue !== null" class="mt-3 flex items-center gap-2">
60
+ <div class="flex items-center gap-1" :class="changeColor">
61
+ <svg
62
+ v-if="changeDirection === 'up'"
63
+ class="h-4 w-4"
64
+ fill="none"
65
+ stroke="currentColor"
66
+ stroke-width="2"
67
+ viewBox="0 0 24 24"
68
+ >
69
+ <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 19.5l15-15m0 0H8.25m11.25 0v11.25" />
70
+ </svg>
71
+ <svg
72
+ v-else-if="changeDirection === 'down'"
73
+ class="h-4 w-4"
74
+ fill="none"
75
+ stroke="currentColor"
76
+ stroke-width="2"
77
+ viewBox="0 0 24 24"
78
+ >
79
+ <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 4.5l15 15m0 0V8.25m0 11.25H8.25" />
80
+ </svg>
81
+ <span v-else class="text-sm">--</span>
82
+ <span class="text-xs font-medium">
83
+ {{ percentChange !== null ? `${Math.abs(percentChange)}%` : '--' }}
84
+ </span>
85
+ </div>
86
+ <span class="text-xs text-[var(--esc-panel-text-muted)]"> vs {{ previousValue }}{{ format }} prev </span>
87
+ </div>
88
+ </div>
89
+ </template>
@@ -0,0 +1,67 @@
1
+ <script setup>
2
+ import { computed } from 'vue';
3
+
4
+ const props = defineProps({
5
+ title: { type: String, default: 'Percentile Distribution' },
6
+ percentiles: {
7
+ type: Object,
8
+ default: () => ({ p50: 0, p75: 0, p90: 0, p95: 0, p99: 0 }),
9
+ },
10
+ unit: { type: String, default: 'h' },
11
+ target: { type: Number, default: null },
12
+ });
13
+
14
+ const maxVal = computed(() => {
15
+ const vals = Object.values(props.percentiles);
16
+ return Math.max(...vals, 1);
17
+ });
18
+
19
+ const bars = computed(() => {
20
+ const entries = [
21
+ { key: 'p50', label: 'P50 (Median)', color: '#10b981' },
22
+ { key: 'p75', label: 'P75', color: '#f59e0b' },
23
+ { key: 'p90', label: 'P90', color: '#f97316' },
24
+ { key: 'p95', label: 'P95', color: '#ef4444' },
25
+ { key: 'p99', label: 'P99', color: '#dc2626' },
26
+ ];
27
+ return entries.map((e) => ({
28
+ ...e,
29
+ value: props.percentiles[e.key] || 0,
30
+ width: ((props.percentiles[e.key] || 0) / maxVal.value) * 100,
31
+ }));
32
+ });
33
+ </script>
34
+
35
+ <template>
36
+ <div class="rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-5">
37
+ <h3 v-if="title" class="mb-4 text-sm font-semibold text-[var(--esc-panel-text-secondary)]">{{ title }}</h3>
38
+ <div class="space-y-3">
39
+ <div v-for="bar in bars" :key="bar.key" class="flex items-center gap-3">
40
+ <span class="w-24 shrink-0 text-xs font-medium text-[var(--esc-panel-text-muted)]">
41
+ {{ bar.label }}
42
+ </span>
43
+ <div class="relative flex-1">
44
+ <div class="h-6 overflow-hidden rounded-full bg-[var(--esc-panel-hover)]">
45
+ <div
46
+ class="h-full rounded-full transition-all duration-700 ease-out"
47
+ :style="{ width: `${bar.width}%`, backgroundColor: bar.color }"
48
+ ></div>
49
+ </div>
50
+ <div
51
+ v-if="target !== null"
52
+ class="absolute top-0 h-6 w-0.5 bg-white/40"
53
+ :style="{ left: `${(target / maxVal) * 100}%` }"
54
+ :title="`Target: ${target}${unit}`"
55
+ ></div>
56
+ </div>
57
+ <span class="w-16 text-right text-xs font-bold text-[var(--esc-panel-text)]">
58
+ {{ bar.value }}{{ unit }}
59
+ </span>
60
+ </div>
61
+ </div>
62
+ <div v-if="target !== null" class="mt-3 flex items-center gap-2 text-xs text-[var(--esc-panel-text-muted)]">
63
+ <span class="inline-block h-3 w-0.5 bg-white/40"></span>
64
+ Target: {{ target }}{{ unit }}
65
+ </div>
66
+ </div>
67
+ </template>