@escalated-dev/escalated 0.7.0 → 0.7.1

package/src/pages/Admin/Workflows/Index.vue

@@ -0,0 +1,235 @@
+<script setup>
+import EscalatedLayout from '../../../components/EscalatedLayout.vue';
+import { Link, router } from '@inertiajs/vue3';
+import { ref } from 'vue';
+
+defineProps({
+    workflows: { type: Array, default: () => [] },
+});
+
+const dragIndex = ref(null);
+
+function destroy(id) {
+    if (confirm('Delete this workflow? This cannot be undone.')) {
+        router.delete(route('escalated.admin.workflows.destroy', id));
+    }
+}
+
+function toggleActive(workflow) {
+    router.put(route('escalated.admin.workflows.toggle', workflow.id), {
+        active: !workflow.active,
+    });
+}
+
+function onDragStart(index) {
+    dragIndex.value = index;
+}
+
+function onDragOver(event) {
+    event.preventDefault();
+}
+
+function onDrop(event, workflows, targetIndex) {
+    event.preventDefault();
+    if (dragIndex.value === null || dragIndex.value === targetIndex) return;
+    const ids = workflows.map((w) => w.id);
+    const [moved] = ids.splice(dragIndex.value, 1);
+    ids.splice(targetIndex, 0, moved);
+    router.post(route('escalated.admin.workflows.reorder'), { ids });
+    dragIndex.value = null;
+}
+
+function onDragEnd() {
+    dragIndex.value = null;
+}
+
+function triggerBadgeClass(trigger) {
+    const classes = {
+        ticket_created: 'bg-blue-500/10 text-blue-400',
+        ticket_updated: 'bg-cyan-500/10 text-cyan-400',
+        reply_added: 'bg-emerald-500/10 text-emerald-400',
+        status_changed: 'bg-violet-500/10 text-violet-400',
+        ticket_assigned: 'bg-indigo-500/10 text-indigo-400',
+        ticket_escalated: 'bg-red-500/10 text-red-400',
+        sla_breached: 'bg-rose-500/10 text-rose-400',
+        sla_warning: 'bg-amber-500/10 text-amber-400',
+        chat_started: 'bg-teal-500/10 text-teal-400',
+        chat_ended: 'bg-gray-500/10 text-gray-400',
+    };
+    return classes[trigger] || 'bg-gray-500/10 text-gray-400';
+}
+
+function triggerLabel(trigger) {
+    return (trigger || '').replace(/_/g, ' ').replace(/\b\w/g, (c) => c.toUpperCase());
+}
+</script>
+
+<template>
+    <EscalatedLayout title="Workflows">
+        <div class="mb-4 flex items-center justify-between">
+            <div>
+                <h2 class="text-lg font-semibold text-[var(--esc-panel-text-secondary)]">Workflows</h2>
+                <p class="text-xs text-[var(--esc-panel-text-muted)]">
+                    Event-driven automations with conditions, actions, and delays
+                </p>
+            </div>
+            <div class="flex items-center gap-3">
+                <Link
+                    :href="route('escalated.admin.workflows.logs')"
+                    class="rounded-lg border border-[var(--esc-panel-border)] px-3 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]"
+                >
+                    View Logs
+                </Link>
+                <Link
+                    :href="route('escalated.admin.workflows.create')"
+                    class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]"
+                >
+                    Create Workflow
+                </Link>
+            </div>
+        </div>
+
+        <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
+            <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
+                <thead>
+                    <tr class="bg-[var(--esc-panel-hover)]">
+                        <th class="w-8 px-2 py-3" />
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Name
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Trigger
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Status
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Last Triggered
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Runs
+                        </th>
+                        <th
+                            class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Actions
+                        </th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-[var(--esc-panel-border)]">
+                    <tr v-if="!workflows?.length">
+                        <td colspan="7" class="px-4 py-12 text-center">
+                            <svg
+                                class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
+                                fill="none"
+                                stroke="currentColor"
+                                stroke-width="1.5"
+                                viewBox="0 0 24 24"
+                            >
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M9.594 3.94c.09-.542.56-.94 1.11-.94h2.593c.55 0 1.02.398 1.11.94l.213 1.281c.063.374.313.686.645.87.074.04.147.083.22.127.324.196.72.257 1.075.124l1.217-.456a1.125 1.125 0 011.37.49l1.296 2.247a1.125 1.125 0 01-.26 1.431l-1.003.827c-.293.24-.438.613-.431.992a6.759 6.759 0 010 .255c-.007.378.138.75.43.99l1.005.828c.424.35.534.954.26 1.43l-1.298 2.247a1.125 1.125 0 01-1.369.491l-1.217-.456c-.355-.133-.75-.072-1.076.124a6.57 6.57 0 01-.22.128c-.331.183-.581.495-.644.869l-.213 1.28c-.09.543-.56.941-1.11.941h-2.594c-.55 0-1.02-.398-1.11-.94l-.213-1.281c-.062-.374-.312-.686-.644-.87a6.52 6.52 0 01-.22-.127c-.325-.196-.72-.257-1.076-.124l-1.217.456a1.125 1.125 0 01-1.369-.49l-1.297-2.247a1.125 1.125 0 01.26-1.431l1.004-.827c.292-.24.437-.613.43-.992a6.932 6.932 0 010-.255c.007-.378-.138-.75-.43-.99l-1.004-.828a1.125 1.125 0 01-.26-1.43l1.297-2.247a1.125 1.125 0 011.37-.491l1.216.456c.356.133.751.072 1.076-.124.072-.044.146-.087.22-.128.332-.183.582-.495.644-.869l.214-1.281z"
+                                />
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M15 12a3 3 0 11-6 0 3 3 0 016 0z"
+                                />
+                            </svg>
+                            <p class="text-sm text-[var(--esc-panel-text-muted)]">No workflows yet</p>
+                            <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
+                                Create event-driven automations with conditions and actions
+                            </p>
+                        </td>
+                    </tr>
+                    <tr
+                        v-for="(workflow, i) in workflows"
+                        :key="workflow.id"
+                        class="transition-colors hover:bg-[var(--esc-panel-hover)]"
+                        draggable="true"
+                        @dragstart="onDragStart(i)"
+                        @dragover="onDragOver($event)"
+                        @drop="onDrop($event, workflows, i)"
+                        @dragend="onDragEnd"
+                    >
+                        <td class="px-2 py-3">
+                            <div class="cursor-grab text-[var(--esc-panel-text-muted)]">
+                                <svg class="h-4 w-4" fill="currentColor" viewBox="0 0 24 24">
+                                    <circle cx="9" cy="6" r="1.5" />
+                                    <circle cx="15" cy="6" r="1.5" />
+                                    <circle cx="9" cy="12" r="1.5" />
+                                    <circle cx="15" cy="12" r="1.5" />
+                                    <circle cx="9" cy="18" r="1.5" />
+                                    <circle cx="15" cy="18" r="1.5" />
+                                </svg>
+                            </div>
+                        </td>
+                        <td class="px-4 py-3">
+                            <Link
+                                :href="route('escalated.admin.workflows.edit', workflow.id)"
+                                class="text-sm font-medium text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
+                            >
+                                {{ workflow.name }}
+                            </Link>
+                            <p
+                                v-if="workflow.description"
+                                class="mt-0.5 truncate text-xs text-[var(--esc-panel-text-muted)]"
+                            >
+                                {{ workflow.description }}
+                            </p>
+                        </td>
+                        <td class="px-4 py-3">
+                            <span
+                                class="inline-flex rounded-full px-2.5 py-0.5 text-xs font-medium"
+                                :class="triggerBadgeClass(workflow.trigger)"
+                            >
+                                {{ triggerLabel(workflow.trigger) }}
+                            </span>
+                        </td>
+                        <td class="px-4 py-3">
+                            <button
+                                type="button"
+                                class="relative inline-flex h-5 w-9 flex-shrink-0 cursor-pointer rounded-full border-2 border-transparent transition-colors duration-200 ease-in-out focus:outline-none"
+                                :class="workflow.active ? 'bg-emerald-500' : 'bg-[var(--esc-panel-border)]'"
+                                @click="toggleActive(workflow)"
+                            >
+                                <span
+                                    class="pointer-events-none inline-block h-4 w-4 transform rounded-full bg-white shadow ring-0 transition duration-200 ease-in-out"
+                                    :class="workflow.active ? 'translate-x-4' : 'translate-x-0'"
+                                />
+                            </button>
+                        </td>
+                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                            {{ workflow.last_triggered_at || '---' }}
+                        </td>
+                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                            {{ workflow.trigger_count || 0 }}
+                        </td>
+                        <td class="px-4 py-3 text-right text-sm">
+                            <Link
+                                :href="route('escalated.admin.workflows.edit', workflow.id)"
+                                class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
+                            >
+                                Edit
+                            </Link>
+                            <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(workflow.id)">
+                                Delete
+                            </button>
+                        </td>
+                    </tr>
+                </tbody>
+            </table>
+        </div>
+    </EscalatedLayout>
+</template>

package/src/pages/Admin/Workflows/Logs.vue

@@ -0,0 +1,286 @@
+<script setup>
+import EscalatedLayout from '../../../components/EscalatedLayout.vue';
+import { ref } from 'vue';
+
+defineProps({
+    logs: { type: Array, default: () => [] },
+    workflows: { type: Array, default: () => [] },
+});
+
+const expandedLog = ref(null);
+const filterWorkflow = ref('');
+const filterDateFrom = ref('');
+const filterDateTo = ref('');
+const filterTicket = ref('');
+
+function toggleLog(id) {
+    expandedLog.value = expandedLog.value === id ? null : id;
+}
+
+function statusBadgeClass(status) {
+    switch (status) {
+        case 'success':
+            return 'bg-emerald-500/10 text-emerald-400';
+        case 'failed':
+            return 'bg-rose-500/10 text-rose-400';
+        case 'skipped':
+            return 'bg-gray-500/10 text-gray-400';
+        default:
+            return 'bg-gray-500/10 text-gray-400';
+    }
+}
+
+function statusLabel(status) {
+    switch (status) {
+        case 'success':
+            return 'Success';
+        case 'failed':
+            return 'Failed';
+        case 'skipped':
+            return 'Skipped';
+        default:
+            return status;
+    }
+}
+
+function actionStatusIcon(status) {
+    switch (status) {
+        case 'success':
+            return 'M4.5 12.75l6 6 9-13.5';
+        case 'failed':
+            return 'M6 18L18 6M6 6l12 12';
+        case 'skipped':
+            return 'M3 8.688c0-.864.933-1.405 1.683-.977l7.108 4.062a1.125 1.125 0 010 1.953l-7.108 4.062A1.125 1.125 0 013 16.81V8.688zM12.75 8.688c0-.864.933-1.405 1.683-.977l7.108 4.062a1.125 1.125 0 010 1.953l-7.108 4.062a1.125 1.125 0 01-1.683-.977V8.688z';
+        default:
+            return 'M12 6v6h4.5m4.5 0a9 9 0 11-18 0 9 9 0 0118 0z';
+    }
+}
+</script>
+
+<template>
+    <EscalatedLayout title="Workflow Logs">
+        <div class="mb-4">
+            <h2 class="text-lg font-semibold text-[var(--esc-panel-text-secondary)]">Workflow Execution Logs</h2>
+            <p class="text-xs text-[var(--esc-panel-text-muted)]">Track workflow executions and debug issues</p>
+        </div>
+
+        <!-- Filters -->
+        <div
+            class="mb-4 flex flex-wrap items-center gap-3 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-4"
+        >
+            <div>
+                <label class="block text-[10px] font-medium uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                    >Workflow</label
+                >
+                <select
+                    v-model="filterWorkflow"
+                    class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1.5 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none"
+                >
+                    <option value="">All Workflows</option>
+                    <option v-for="w in workflows" :key="w.id" :value="w.id">{{ w.name }}</option>
+                </select>
+            </div>
+            <div>
+                <label class="block text-[10px] font-medium uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                    >From</label
+                >
+                <input
+                    v-model="filterDateFrom"
+                    type="date"
+                    class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1.5 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none"
+                />
+            </div>
+            <div>
+                <label class="block text-[10px] font-medium uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                    >To</label
+                >
+                <input
+                    v-model="filterDateTo"
+                    type="date"
+                    class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1.5 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none"
+                />
+            </div>
+            <div>
+                <label class="block text-[10px] font-medium uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                    >Ticket</label
+                >
+                <input
+                    v-model="filterTicket"
+                    type="text"
+                    placeholder="Reference..."
+                    class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1.5 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none"
+                />
+            </div>
+        </div>
+
+        <!-- Logs table -->
+        <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
+            <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
+                <thead>
+                    <tr class="bg-[var(--esc-panel-hover)]">
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Timestamp
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Workflow
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Ticket
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Event
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Matched
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Actions
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Duration
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Status
+                        </th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-[var(--esc-panel-border)]">
+                    <tr v-if="!logs?.length">
+                        <td colspan="8" class="px-4 py-12 text-center">
+                            <svg
+                                class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
+                                fill="none"
+                                stroke="currentColor"
+                                stroke-width="1.5"
+                                viewBox="0 0 24 24"
+                            >
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M19.5 14.25v-2.625a3.375 3.375 0 00-3.375-3.375h-1.5A1.125 1.125 0 0113.5 7.125v-1.5a3.375 3.375 0 00-3.375-3.375H8.25m0 12.75h7.5m-7.5 3H12M10.5 2.25H5.625c-.621 0-1.125.504-1.125 1.125v17.25c0 .621.504 1.125 1.125 1.125h12.75c.621 0 1.125-.504 1.125-1.125V11.25a9 9 0 00-9-9z"
+                                />
+                            </svg>
+                            <p class="text-sm text-[var(--esc-panel-text-muted)]">No execution logs yet</p>
+                            <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
+                                Logs appear when workflows are triggered
+                            </p>
+                        </td>
+                    </tr>
+                    <template v-for="log in logs" :key="log.id">
+                        <tr
+                            class="cursor-pointer transition-colors hover:bg-[var(--esc-panel-hover)]"
+                            @click="toggleLog(log.id)"
+                        >
+                            <td class="px-4 py-3 text-xs text-[var(--esc-panel-text-tertiary)]">
+                                {{ log.created_at }}
+                            </td>
+                            <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
+                                {{ log.workflow_name }}
+                            </td>
+                            <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                                {{ log.ticket_reference }}
+                            </td>
+                            <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                                {{ log.event }}
+                            </td>
+                            <td class="px-4 py-3">
+                                <span
+                                    class="inline-flex rounded-full px-2 py-0.5 text-xs font-medium"
+                                    :class="
+                                        log.matched
+                                            ? 'bg-emerald-500/10 text-emerald-400'
+                                            : 'bg-gray-500/10 text-gray-400'
+                                    "
+                                >
+                                    {{ log.matched ? 'Yes' : 'No' }}
+                                </span>
+                            </td>
+                            <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                                {{ log.actions_executed || 0 }}
+                            </td>
+                            <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                                {{ log.duration_ms ? log.duration_ms + 'ms' : '---' }}
+                            </td>
+                            <td class="px-4 py-3">
+                                <span
+                                    class="inline-flex rounded-full px-2 py-0.5 text-xs font-medium"
+                                    :class="statusBadgeClass(log.status)"
+                                >
+                                    {{ statusLabel(log.status) }}
+                                </span>
+                            </td>
+                        </tr>
+                        <!-- Expanded detail row -->
+                        <tr v-if="expandedLog === log.id">
+                            <td colspan="8" class="bg-[var(--esc-panel-hover)] px-6 py-4">
+                                <h4
+                                    class="mb-3 text-xs font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                                >
+                                    Action-by-Action Execution
+                                </h4>
+                                <div v-if="log.action_details?.length" class="space-y-2">
+                                    <div
+                                        v-for="(detail, i) in log.action_details"
+                                        :key="i"
+                                        class="flex items-start gap-3 rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-3"
+                                    >
+                                        <svg
+                                            class="mt-0.5 h-4 w-4 flex-shrink-0"
+                                            :class="statusBadgeClass(detail.status).split(' ')[1]"
+                                            fill="none"
+                                            stroke="currentColor"
+                                            stroke-width="2"
+                                            viewBox="0 0 24 24"
+                                        >
+                                            <path
+                                                stroke-linecap="round"
+                                                stroke-linejoin="round"
+                                                :d="actionStatusIcon(detail.status)"
+                                            />
+                                        </svg>
+                                        <div class="min-w-0 flex-1">
+                                            <div class="text-sm font-medium text-[var(--esc-panel-text-secondary)]">
+                                                {{ detail.action_type }}
+                                            </div>
+                                            <div
+                                                v-if="detail.message"
+                                                class="mt-0.5 text-xs text-[var(--esc-panel-text-muted)]"
+                                            >
+                                                {{ detail.message }}
+                                            </div>
+                                            <div v-if="detail.error" class="mt-1 text-xs text-rose-400">
+                                                {{ detail.error }}
+                                            </div>
+                                        </div>
+                                        <div class="text-xs text-[var(--esc-panel-text-muted)]">
+                                            {{ detail.duration_ms ? detail.duration_ms + 'ms' : '' }}
+                                        </div>
+                                    </div>
+                                </div>
+                                <p v-else class="text-xs text-[var(--esc-panel-text-muted)]">
+                                    No detailed action logs available
+                                </p>
+                            </td>
+                        </tr>
+                    </template>
+                </tbody>
+            </table>
+        </div>
+    </EscalatedLayout>
+</template>