@escalated-dev/escalated 0.7.0 → 0.7.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (179) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +31 -0
  3. package/package.json +12 -6
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +29 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +79 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +80 -80
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/ar.json +727 -0
  91. package/src/locales/de.json +678 -430
  92. package/src/locales/en.json +717 -455
  93. package/src/locales/es.json +679 -430
  94. package/src/locales/fr.json +680 -431
  95. package/src/locales/index.js +12 -2
  96. package/src/locales/it.json +727 -0
  97. package/src/locales/ja.json +727 -0
  98. package/src/locales/ko.json +727 -0
  99. package/src/locales/nl.json +727 -0
  100. package/src/locales/pl.json +727 -0
  101. package/src/locales/pt-BR.json +727 -0
  102. package/src/locales/ru.json +727 -0
  103. package/src/locales/tr.json +727 -0
  104. package/src/locales/zh-CN.json +727 -0
  105. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  106. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  107. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  108. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  109. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  110. package/src/pages/Admin/Capacity/Index.vue +134 -134
  111. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  112. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  113. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  114. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  115. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  116. package/src/pages/Admin/Departments/Form.vue +75 -75
  117. package/src/pages/Admin/Departments/Index.vue +110 -109
  118. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  119. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  120. package/src/pages/Admin/Import/Connect.vue +0 -1
  121. package/src/pages/Admin/Import/Index.vue +1 -1
  122. package/src/pages/Admin/Import/Progress.vue +1 -1
  123. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  124. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  125. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  126. package/src/pages/Admin/Macros/Index.vue +448 -448
  127. package/src/pages/Admin/Plugins/Index.vue +327 -327
  128. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  129. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  130. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  131. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  132. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  133. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  134. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  135. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  136. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  138. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  139. package/src/pages/Admin/Reports.vue +206 -206
  140. package/src/pages/Admin/Roles/Form.vue +71 -71
  141. package/src/pages/Admin/Roles/Index.vue +122 -122
  142. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  143. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  144. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  145. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  146. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  147. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  148. package/src/pages/Admin/Settings.vue +1008 -468
  149. package/src/pages/Admin/Skills/Form.vue +53 -53
  150. package/src/pages/Admin/Skills/Index.vue +94 -94
  151. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  152. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  153. package/src/pages/Admin/Statuses/Form.vue +114 -114
  154. package/src/pages/Admin/Statuses/Index.vue +153 -153
  155. package/src/pages/Admin/Tags/Index.vue +191 -191
  156. package/src/pages/Admin/Tickets/Index.vue +126 -91
  157. package/src/pages/Admin/Tickets/Show.vue +29 -0
  158. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  159. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  160. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  161. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  162. package/src/pages/Admin/Workflows/Index.vue +235 -0
  163. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  164. package/src/pages/Agent/TicketIndex.vue +112 -88
  165. package/src/pages/Agent/TicketShow.vue +192 -60
  166. package/src/pages/Customer/Create.vue +1 -1
  167. package/src/pages/Customer/Index.vue +31 -31
  168. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  169. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  170. package/src/pages/Customer/Show.vue +69 -63
  171. package/src/pages/Guest/Create.vue +40 -15
  172. package/src/pages/Guest/Show.vue +124 -93
  173. package/src/plugin.js +25 -0
  174. package/src/utils/mentionHighlight.js +24 -0
  175. package/src/utils/sanitizeHtml.js +78 -64
  176. package/src/widget/EscalatedWidget.vue +804 -0
  177. package/src/widget/index.js +254 -0
  178. package/src/pages/Admin/Automations/Form.vue +0 -184
  179. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,191 +1,191 @@
1
- <script setup>
2
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
- import { useForm, router } from '@inertiajs/vue3';
4
- import { ref } from 'vue';
5
-
6
- defineProps({ tags: Array });
7
-
8
- const showForm = ref(false);
9
- const editingTag = ref(null);
10
-
11
- const form = useForm({ name: '', color: '#06b6d4' });
12
-
13
- function createTag() {
14
- form.post(route('escalated.admin.tags.store'), {
15
- onSuccess: () => {
16
- form.reset();
17
- showForm.value = false;
18
- },
19
- });
20
- }
21
-
22
- function startEdit(tag) {
23
- editingTag.value = tag.id;
24
- form.name = tag.name;
25
- form.color = tag.color;
26
- }
27
-
28
- function updateTag(id) {
29
- form.put(route('escalated.admin.tags.update', id), {
30
- onSuccess: () => {
31
- editingTag.value = null;
32
- form.reset();
33
- },
34
- });
35
- }
36
-
37
- function destroy(id) {
38
- if (confirm('Delete this tag?')) {
39
- router.delete(route('escalated.admin.tags.destroy', id));
40
- }
41
- }
42
- </script>
43
-
44
- <template>
45
- <EscalatedLayout title="Tags">
46
- <div class="mb-4 flex justify-end">
47
- <button
48
- :class="
49
- showForm
50
- ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
51
- : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
52
- "
53
- @click="showForm = !showForm"
54
- >
55
- {{ showForm ? 'Cancel' : 'Add Tag' }}
56
- </button>
57
- </div>
58
- <form
59
- v-if="showForm"
60
- class="mb-6 flex items-end gap-3 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-4"
61
- @submit.prevent="createTag"
62
- >
63
- <div>
64
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
65
- <input
66
- v-model="form.name"
67
- type="text"
68
- required
69
- class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
70
- />
71
- </div>
72
- <div>
73
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
74
- <input
75
- v-model="form.color"
76
- type="color"
77
- class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
78
- />
79
- </div>
80
- <button
81
- type="submit"
82
- :disabled="form.processing"
83
- class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
84
- >
85
- Create
86
- </button>
87
- </form>
88
- <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
89
- <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
90
- <thead>
91
- <tr class="bg-[var(--esc-panel-hover)]">
92
- <th
93
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
94
- >
95
- Color
96
- </th>
97
- <th
98
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
99
- >
100
- Name
101
- </th>
102
- <th
103
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
104
- >
105
- Tickets
106
- </th>
107
- <th
108
- class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
109
- >
110
- Actions
111
- </th>
112
- </tr>
113
- </thead>
114
- <tbody class="divide-y divide-[var(--esc-panel-border)]">
115
- <tr v-if="!tags?.length">
116
- <td colspan="4" class="px-4 py-12 text-center">
117
- <svg
118
- class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
119
- fill="none"
120
- stroke="currentColor"
121
- stroke-width="1.5"
122
- viewBox="0 0 24 24"
123
- >
124
- <path
125
- stroke-linecap="round"
126
- stroke-linejoin="round"
127
- d="M9.568 3H5.25A2.25 2.25 0 003 5.25v4.318c0 .597.237 1.17.659 1.591l9.581 9.581c.699.699 1.78.872 2.607.33a18.095 18.095 0 005.223-5.223c.542-.827.369-1.908-.33-2.607L11.16 3.66A2.25 2.25 0 009.568 3z M6 6h.008v.008H6V6z"
128
- />
129
- </svg>
130
- <p class="text-sm text-[var(--esc-panel-text-muted)]">No tags yet</p>
131
- <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
132
- Create tags to categorize and filter tickets
133
- </p>
134
- </td>
135
- </tr>
136
- <tr v-for="tag in tags" :key="tag.id" class="transition-colors hover:bg-[var(--esc-panel-hover)]">
137
- <td class="px-4 py-3">
138
- <span
139
- class="inline-block h-4 w-4 rounded-full ring-1 ring-[var(--esc-panel-border-input)]"
140
- :style="{ backgroundColor: tag.color }"
141
- ></span>
142
- </td>
143
- <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
144
- <template v-if="editingTag === tag.id">
145
- <form class="flex items-center gap-2" @submit.prevent="updateTag(tag.id)">
146
- <input
147
- v-model="form.name"
148
- type="text"
149
- required
150
- class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
151
- />
152
- <input
153
- v-model="form.color"
154
- type="color"
155
- class="h-8 w-10 rounded border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
156
- />
157
- <button
158
- type="submit"
159
- class="text-sm text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
160
- >
161
- Save
162
- </button>
163
- <button
164
- type="button"
165
- class="text-sm text-[var(--esc-panel-text-tertiary)] hover:text-[var(--esc-panel-text-secondary)]"
166
- @click="editingTag = null"
167
- >
168
- Cancel
169
- </button>
170
- </form>
171
- </template>
172
- <template v-else>{{ tag.name }}</template>
173
- </td>
174
- <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">{{ tag.tickets_count }}</td>
175
- <td class="px-4 py-3 text-right text-sm">
176
- <button
177
- class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
178
- @click="startEdit(tag)"
179
- >
180
- Edit
181
- </button>
182
- <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(tag.id)">
183
- Delete
184
- </button>
185
- </td>
186
- </tr>
187
- </tbody>
188
- </table>
189
- </div>
190
- </EscalatedLayout>
191
- </template>
1
+ <script setup>
2
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
+ import { useForm, router } from '@inertiajs/vue3';
4
+ import { ref } from 'vue';
5
+
6
+ defineProps({ tags: Array });
7
+
8
+ const showForm = ref(false);
9
+ const editingTag = ref(null);
10
+
11
+ const form = useForm({ name: '', color: '#06b6d4' });
12
+
13
+ function createTag() {
14
+ form.post(route('escalated.admin.tags.store'), {
15
+ onSuccess: () => {
16
+ form.reset();
17
+ showForm.value = false;
18
+ },
19
+ });
20
+ }
21
+
22
+ function startEdit(tag) {
23
+ editingTag.value = tag.id;
24
+ form.name = tag.name;
25
+ form.color = tag.color;
26
+ }
27
+
28
+ function updateTag(id) {
29
+ form.put(route('escalated.admin.tags.update', id), {
30
+ onSuccess: () => {
31
+ editingTag.value = null;
32
+ form.reset();
33
+ },
34
+ });
35
+ }
36
+
37
+ function destroy(id) {
38
+ if (confirm('Delete this tag?')) {
39
+ router.delete(route('escalated.admin.tags.destroy', id));
40
+ }
41
+ }
42
+ </script>
43
+
44
+ <template>
45
+ <EscalatedLayout title="Tags">
46
+ <div class="mb-4 flex justify-end">
47
+ <button
48
+ :class="
49
+ showForm
50
+ ? 'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]'
51
+ : 'rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
52
+ "
53
+ @click="showForm = !showForm"
54
+ >
55
+ {{ showForm ? 'Cancel' : 'Add Tag' }}
56
+ </button>
57
+ </div>
58
+ <form
59
+ v-if="showForm"
60
+ class="mb-6 flex items-end gap-3 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-4"
61
+ @submit.prevent="createTag"
62
+ >
63
+ <div>
64
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Name</label>
65
+ <input
66
+ v-model="form.name"
67
+ type="text"
68
+ required
69
+ class="mt-1 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
70
+ />
71
+ </div>
72
+ <div>
73
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
74
+ <input
75
+ v-model="form.color"
76
+ type="color"
77
+ class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
78
+ />
79
+ </div>
80
+ <button
81
+ type="submit"
82
+ :disabled="form.processing"
83
+ class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
84
+ >
85
+ Create
86
+ </button>
87
+ </form>
88
+ <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
89
+ <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
90
+ <thead>
91
+ <tr class="bg-[var(--esc-panel-hover)]">
92
+ <th
93
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
94
+ >
95
+ Color
96
+ </th>
97
+ <th
98
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
99
+ >
100
+ Name
101
+ </th>
102
+ <th
103
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
104
+ >
105
+ Tickets
106
+ </th>
107
+ <th
108
+ class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
109
+ >
110
+ Actions
111
+ </th>
112
+ </tr>
113
+ </thead>
114
+ <tbody class="divide-y divide-[var(--esc-panel-border)]">
115
+ <tr v-if="!tags?.length">
116
+ <td colspan="4" class="px-4 py-12 text-center">
117
+ <svg
118
+ class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
119
+ fill="none"
120
+ stroke="currentColor"
121
+ stroke-width="1.5"
122
+ viewBox="0 0 24 24"
123
+ >
124
+ <path
125
+ stroke-linecap="round"
126
+ stroke-linejoin="round"
127
+ d="M9.568 3H5.25A2.25 2.25 0 003 5.25v4.318c0 .597.237 1.17.659 1.591l9.581 9.581c.699.699 1.78.872 2.607.33a18.095 18.095 0 005.223-5.223c.542-.827.369-1.908-.33-2.607L11.16 3.66A2.25 2.25 0 009.568 3z M6 6h.008v.008H6V6z"
128
+ />
129
+ </svg>
130
+ <p class="text-sm text-[var(--esc-panel-text-muted)]">No tags yet</p>
131
+ <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
132
+ Create tags to categorize and filter tickets
133
+ </p>
134
+ </td>
135
+ </tr>
136
+ <tr v-for="tag in tags" :key="tag.id" class="transition-colors hover:bg-[var(--esc-panel-hover)]">
137
+ <td class="px-4 py-3">
138
+ <span
139
+ class="inline-block h-4 w-4 rounded-full ring-1 ring-[var(--esc-panel-border-input)]"
140
+ :style="{ backgroundColor: tag.color }"
141
+ ></span>
142
+ </td>
143
+ <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
144
+ <template v-if="editingTag === tag.id">
145
+ <form class="flex items-center gap-2" @submit.prevent="updateTag(tag.id)">
146
+ <input
147
+ v-model="form.name"
148
+ type="text"
149
+ required
150
+ class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-2 py-1 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
151
+ />
152
+ <input
153
+ v-model="form.color"
154
+ type="color"
155
+ class="h-8 w-10 rounded border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
156
+ />
157
+ <button
158
+ type="submit"
159
+ class="text-sm text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
160
+ >
161
+ Save
162
+ </button>
163
+ <button
164
+ type="button"
165
+ class="text-sm text-[var(--esc-panel-text-tertiary)] hover:text-[var(--esc-panel-text-secondary)]"
166
+ @click="editingTag = null"
167
+ >
168
+ Cancel
169
+ </button>
170
+ </form>
171
+ </template>
172
+ <template v-else>{{ tag.name }}</template>
173
+ </td>
174
+ <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">{{ tag.tickets_count }}</td>
175
+ <td class="px-4 py-3 text-right text-sm">
176
+ <button
177
+ class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
178
+ @click="startEdit(tag)"
179
+ >
180
+ Edit
181
+ </button>
182
+ <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(tag.id)">
183
+ Delete
184
+ </button>
185
+ </td>
186
+ </tr>
187
+ </tbody>
188
+ </table>
189
+ </div>
190
+ </EscalatedLayout>
191
+ </template>
@@ -1,91 +1,126 @@
1
- <script setup>
2
- import { ref } from 'vue';
3
- import { usePage, router } from '@inertiajs/vue3';
4
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
5
- import TicketList from '../../../components/TicketList.vue';
6
- import TicketFilters from '../../../components/TicketFilters.vue';
7
- import QuickFilters from '../../../components/QuickFilters.vue';
8
- import BulkActionBar from '../../../components/BulkActionBar.vue';
9
- import KeyboardShortcutHelp from '../../../components/KeyboardShortcutHelp.vue';
10
- import PluginSlot from '../../../components/PluginSlot.vue';
11
- import { useKeyboardShortcuts } from '../../../composables/useKeyboardShortcuts';
12
- import { usePluginExtensions } from '../../../composables/usePluginExtensions';
13
-
14
- defineProps({
15
- tickets: Object,
16
- filters: Object,
17
- departments: Array,
18
- tags: Array,
19
- agents: Array,
20
- });
21
-
22
- const page = usePage();
23
- const selectedIds = ref([]);
24
- const ticketListRef = ref(null);
25
- const showShortcutHelp = ref(false);
26
-
27
- useKeyboardShortcuts({
28
- j: () => {
29
- ticketListRef.value?.moveDown();
30
- },
31
- k: () => {
32
- ticketListRef.value?.moveUp();
33
- },
34
- x: () => {
35
- ticketListRef.value?.toggleSelectFocused();
36
- },
37
- Enter: () => {
38
- ticketListRef.value?.openFocused();
39
- },
40
- '?': () => {
41
- showShortcutHelp.value = true;
42
- },
43
- });
44
-
45
- const { getPageComponents } = usePluginExtensions();
46
-
47
- function applyQuickFilter(filter) {
48
- router.get(route('escalated.admin.tickets.index'), filter, { preserveState: true });
49
- }
50
- </script>
51
-
52
- <template>
53
- <EscalatedLayout title="All Tickets">
54
- <div class="mb-4">
55
- <QuickFilters :current-user-id="page.props.auth?.user?.id" @filter="applyQuickFilter" />
56
- </div>
57
- <PluginSlot
58
- slot="ticket.list.before_filters"
59
- :components="getPageComponents('ticket.list', 'before_filters')"
60
- />
61
- <div class="mb-6">
62
- <TicketFilters
63
- :filters="filters"
64
- :route="route('escalated.admin.tickets.index')"
65
- :departments="departments"
66
- :tags="tags"
67
- :agents="agents"
68
- show-assignee
69
- show-following
70
- />
71
- </div>
72
- <TicketList
73
- ref="ticketListRef"
74
- v-model:selected-ids="selectedIds"
75
- :tickets="tickets"
76
- route-prefix="escalated.admin.tickets"
77
- :columns="['reference', 'subject', 'requester', 'status', 'priority', 'assignee', 'updated']"
78
- selectable
79
- navigable
80
- />
81
- <BulkActionBar
82
- :selected-ids="selectedIds"
83
- :bulk-route="route('escalated.admin.tickets.bulk')"
84
- :agents="agents"
85
- :departments="departments"
86
- @clear="selectedIds = []"
87
- />
88
- <PluginSlot slot="ticket.list.footer" :components="getPageComponents('ticket.list', 'footer')" />
89
- <KeyboardShortcutHelp v-model:show="showShortcutHelp" context="list" />
90
- </EscalatedLayout>
91
- </template>
1
+ <script setup>
2
+ import { ref } from 'vue';
3
+ import { usePage, router } from '@inertiajs/vue3';
4
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
5
+ import TicketList from '../../../components/TicketList.vue';
6
+ import TicketFilters from '../../../components/TicketFilters.vue';
7
+ import QuickFilters from '../../../components/QuickFilters.vue';
8
+ import BulkActionBar from '../../../components/BulkActionBar.vue';
9
+ import KeyboardShortcutHelp from '../../../components/KeyboardShortcutHelp.vue';
10
+ import PluginSlot from '../../../components/PluginSlot.vue';
11
+ import SavedViewSidebar from '../../../components/SavedViewSidebar.vue';
12
+ import SaveViewDialog from '../../../components/SaveViewDialog.vue';
13
+ import { useKeyboardShortcuts } from '../../../composables/useKeyboardShortcuts';
14
+ import { usePluginExtensions } from '../../../composables/usePluginExtensions';
15
+
16
+ defineProps({
17
+ tickets: Object,
18
+ filters: Object,
19
+ departments: Array,
20
+ tags: Array,
21
+ agents: Array,
22
+ savedViews: { type: Array, default: () => [] },
23
+ });
24
+
25
+ const page = usePage();
26
+ const selectedIds = ref([]);
27
+ const ticketListRef = ref(null);
28
+ const showShortcutHelp = ref(false);
29
+ const showSaveDialog = ref(false);
30
+ const ticketFiltersRef = ref(null);
31
+
32
+ useKeyboardShortcuts({
33
+ j: () => {
34
+ ticketListRef.value?.moveDown();
35
+ },
36
+ k: () => {
37
+ ticketListRef.value?.moveUp();
38
+ },
39
+ x: () => {
40
+ ticketListRef.value?.toggleSelectFocused();
41
+ },
42
+ Enter: () => {
43
+ ticketListRef.value?.openFocused();
44
+ },
45
+ '?': () => {
46
+ showShortcutHelp.value = true;
47
+ },
48
+ });
49
+
50
+ const { getPageComponents } = usePluginExtensions();
51
+
52
+ function applyQuickFilter(filter) {
53
+ router.get(route('escalated.admin.tickets.index'), filter, { preserveState: true });
54
+ }
55
+
56
+ function onViewSaved() {
57
+ router.reload({ only: ['savedViews'] });
58
+ }
59
+ </script>
60
+
61
+ <template>
62
+ <EscalatedLayout title="All Tickets">
63
+ <div class="flex gap-6">
64
+ <!-- Saved Views Sidebar -->
65
+ <aside v-if="savedViews && savedViews.length" class="hidden w-52 shrink-0 lg:block">
66
+ <div class="sticky top-4">
67
+ <h3 class="mb-2 px-3 text-xs font-semibold uppercase tracking-wider text-gray-400">Views</h3>
68
+ <SavedViewSidebar
69
+ :saved-views="savedViews"
70
+ :current-filters="filters"
71
+ :route="route('escalated.admin.tickets.index')"
72
+ />
73
+ </div>
74
+ </aside>
75
+
76
+ <!-- Main content -->
77
+ <div class="min-w-0 flex-1">
78
+ <div class="mb-4">
79
+ <QuickFilters :current-user-id="page.props.auth?.user?.id" @filter="applyQuickFilter" />
80
+ </div>
81
+ <PluginSlot
82
+ slot="ticket.list.before_filters"
83
+ :components="getPageComponents('ticket.list', 'before_filters')"
84
+ />
85
+ <div class="mb-6">
86
+ <TicketFilters
87
+ ref="ticketFiltersRef"
88
+ :filters="filters"
89
+ :route="route('escalated.admin.tickets.index')"
90
+ :departments="departments"
91
+ :tags="tags"
92
+ :agents="agents"
93
+ show-assignee
94
+ show-following
95
+ @save-view="showSaveDialog = true"
96
+ />
97
+ </div>
98
+ <TicketList
99
+ ref="ticketListRef"
100
+ v-model:selected-ids="selectedIds"
101
+ :tickets="tickets"
102
+ route-prefix="escalated.admin.tickets"
103
+ :columns="['reference', 'subject', 'requester', 'status', 'priority', 'assignee', 'updated']"
104
+ selectable
105
+ navigable
106
+ />
107
+ <BulkActionBar
108
+ :selected-ids="selectedIds"
109
+ :bulk-route="route('escalated.admin.tickets.bulk')"
110
+ :agents="agents"
111
+ :departments="departments"
112
+ @clear="selectedIds = []"
113
+ />
114
+ <PluginSlot slot="ticket.list.footer" :components="getPageComponents('ticket.list', 'footer')" />
115
+ </div>
116
+ </div>
117
+
118
+ <SaveViewDialog
119
+ :show="showSaveDialog"
120
+ :filters="ticketFiltersRef?.filterData || filters"
121
+ @close="showSaveDialog = false"
122
+ @saved="onViewSaved"
123
+ />
124
+ <KeyboardShortcutHelp v-model:show="showShortcutHelp" context="list" />
125
+ </EscalatedLayout>
126
+ </template>