@escalated-dev/escalated 0.7.0 → 0.7.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (179) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +31 -0
  3. package/package.json +12 -6
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +29 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +79 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +80 -80
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/ar.json +727 -0
  91. package/src/locales/de.json +678 -430
  92. package/src/locales/en.json +717 -455
  93. package/src/locales/es.json +679 -430
  94. package/src/locales/fr.json +680 -431
  95. package/src/locales/index.js +12 -2
  96. package/src/locales/it.json +727 -0
  97. package/src/locales/ja.json +727 -0
  98. package/src/locales/ko.json +727 -0
  99. package/src/locales/nl.json +727 -0
  100. package/src/locales/pl.json +727 -0
  101. package/src/locales/pt-BR.json +727 -0
  102. package/src/locales/ru.json +727 -0
  103. package/src/locales/tr.json +727 -0
  104. package/src/locales/zh-CN.json +727 -0
  105. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  106. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  107. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  108. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  109. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  110. package/src/pages/Admin/Capacity/Index.vue +134 -134
  111. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  112. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  113. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  114. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  115. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  116. package/src/pages/Admin/Departments/Form.vue +75 -75
  117. package/src/pages/Admin/Departments/Index.vue +110 -109
  118. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  119. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  120. package/src/pages/Admin/Import/Connect.vue +0 -1
  121. package/src/pages/Admin/Import/Index.vue +1 -1
  122. package/src/pages/Admin/Import/Progress.vue +1 -1
  123. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  124. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  125. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  126. package/src/pages/Admin/Macros/Index.vue +448 -448
  127. package/src/pages/Admin/Plugins/Index.vue +327 -327
  128. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  129. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  130. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  131. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  132. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  133. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  134. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  135. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  136. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  138. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  139. package/src/pages/Admin/Reports.vue +206 -206
  140. package/src/pages/Admin/Roles/Form.vue +71 -71
  141. package/src/pages/Admin/Roles/Index.vue +122 -122
  142. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  143. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  144. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  145. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  146. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  147. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  148. package/src/pages/Admin/Settings.vue +1008 -468
  149. package/src/pages/Admin/Skills/Form.vue +53 -53
  150. package/src/pages/Admin/Skills/Index.vue +94 -94
  151. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  152. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  153. package/src/pages/Admin/Statuses/Form.vue +114 -114
  154. package/src/pages/Admin/Statuses/Index.vue +153 -153
  155. package/src/pages/Admin/Tags/Index.vue +191 -191
  156. package/src/pages/Admin/Tickets/Index.vue +126 -91
  157. package/src/pages/Admin/Tickets/Show.vue +29 -0
  158. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  159. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  160. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  161. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  162. package/src/pages/Admin/Workflows/Index.vue +235 -0
  163. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  164. package/src/pages/Agent/TicketIndex.vue +112 -88
  165. package/src/pages/Agent/TicketShow.vue +192 -60
  166. package/src/pages/Customer/Create.vue +1 -1
  167. package/src/pages/Customer/Index.vue +31 -31
  168. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  169. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  170. package/src/pages/Customer/Show.vue +69 -63
  171. package/src/pages/Guest/Create.vue +40 -15
  172. package/src/pages/Guest/Show.vue +124 -93
  173. package/src/plugin.js +25 -0
  174. package/src/utils/mentionHighlight.js +24 -0
  175. package/src/utils/sanitizeHtml.js +78 -64
  176. package/src/widget/EscalatedWidget.vue +804 -0
  177. package/src/widget/index.js +254 -0
  178. package/src/pages/Admin/Automations/Form.vue +0 -184
  179. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,193 +1,193 @@
1
- <script setup>
2
- import { ref, watch, onMounted } from 'vue';
3
- import { router } from '@inertiajs/vue3';
4
-
5
- const props = defineProps({
6
- ticketReference: { type: String, required: true },
7
- });
8
-
9
- const links = ref([]);
10
- const searchTerm = ref('');
11
- const searchResults = ref([]);
12
- const linkType = ref('related');
13
- const loading = ref(false);
14
- const expanded = ref(true);
15
- let debounceTimer = null;
16
-
17
- const linkTypeLabels = {
18
- problem_incident: 'Problem/Incident',
19
- parent_child: 'Parent/Child',
20
- related: 'Related',
21
- };
22
-
23
- onMounted(() => {
24
- fetchLinks();
25
- });
26
-
27
- async function fetchLinks() {
28
- try {
29
- const response = await fetch(route('escalated.admin.tickets.links.index', props.ticketReference), {
30
- headers: {
31
- Accept: 'application/json',
32
- 'X-Requested-With': 'XMLHttpRequest',
33
- 'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]')?.content || '',
34
- },
35
- });
36
- if (response.ok) {
37
- const data = await response.json();
38
- links.value = data.links || [];
39
- }
40
- } catch {
41
- // silently ignore
42
- }
43
- }
44
-
45
- watch(searchTerm, (val) => {
46
- window.clearTimeout(debounceTimer);
47
- if (!val || val.length < 2) {
48
- searchResults.value = [];
49
- return;
50
- }
51
- debounceTimer = window.setTimeout(() => searchTickets(val), 300);
52
- });
53
-
54
- async function searchTickets(term) {
55
- loading.value = true;
56
- try {
57
- const response = await fetch(route('escalated.admin.tickets.merge-search', { q: term }), {
58
- headers: {
59
- Accept: 'application/json',
60
- 'X-Requested-With': 'XMLHttpRequest',
61
- 'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]')?.content || '',
62
- },
63
- });
64
- if (response.ok) {
65
- const data = await response.json();
66
- searchResults.value = (data.tickets || []).filter((t) => t.reference !== props.ticketReference);
67
- }
68
- } catch {
69
- // silently ignore
70
- } finally {
71
- loading.value = false;
72
- }
73
- }
74
-
75
- function addLink(targetRef) {
76
- router.post(
77
- route('escalated.admin.tickets.links.store', props.ticketReference),
78
- {
79
- target_reference: targetRef,
80
- link_type: linkType.value,
81
- },
82
- {
83
- preserveScroll: true,
84
- onSuccess: () => {
85
- searchTerm.value = '';
86
- searchResults.value = [];
87
- fetchLinks();
88
- },
89
- },
90
- );
91
- }
92
-
93
- function removeLink(linkId) {
94
- router.delete(route('escalated.admin.tickets.links.destroy', [props.ticketReference, linkId]), {
95
- preserveScroll: true,
96
- onSuccess: () => {
97
- fetchLinks();
98
- },
99
- });
100
- }
101
-
102
- function groupedLinks() {
103
- const groups = {};
104
- for (const link of links.value) {
105
- const type = link.link_type;
106
- if (!groups[type]) groups[type] = [];
107
- groups[type].push(link);
108
- }
109
- return groups;
110
- }
111
- </script>
112
-
113
- <template>
114
- <div class="rounded-xl border border-white/[0.06] bg-neutral-900/60 p-4">
115
- <button
116
- class="flex w-full items-center justify-between text-sm font-semibold text-neutral-200"
117
- @click="expanded = !expanded"
118
- >
119
- <span>Linked Tickets</span>
120
- <svg
121
- :class="['h-4 w-4 transition-transform text-neutral-500', expanded && 'rotate-180']"
122
- fill="none"
123
- stroke="currentColor"
124
- stroke-width="1.5"
125
- viewBox="0 0 24 24"
126
- >
127
- <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
128
- </svg>
129
- </button>
130
-
131
- <div v-if="expanded" class="mt-3 space-y-3">
132
- <!-- Grouped links -->
133
- <div v-for="(groupLinks, type) in groupedLinks()" :key="type">
134
- <p class="text-xs font-semibold uppercase tracking-wider text-neutral-500">
135
- {{ linkTypeLabels[type] || type }}
136
- </p>
137
- <div class="mt-1 space-y-1">
138
- <div
139
- v-for="link in groupLinks"
140
- :key="link.id"
141
- class="flex items-center justify-between rounded-lg bg-white/[0.02] px-2 py-1.5"
142
- >
143
- <div class="text-sm">
144
- <span class="font-mono text-xs text-neutral-400">{{ link.ticket.reference }}</span>
145
- <span class="ml-1 text-neutral-300">{{ link.ticket.subject }}</span>
146
- </div>
147
- <button
148
- aria-label="Remove link"
149
- class="text-rose-400 hover:text-rose-300 text-xs"
150
- @click="removeLink(link.id)"
151
- >
152
- Unlink
153
- </button>
154
- </div>
155
- </div>
156
- </div>
157
-
158
- <div v-if="!links.length" class="text-xs text-neutral-500">No linked tickets.</div>
159
-
160
- <!-- Add link form -->
161
- <div class="border-t border-white/[0.06] pt-3">
162
- <div class="flex gap-2 mb-2">
163
- <select
164
- v-model="linkType"
165
- class="rounded-lg border border-white/10 bg-neutral-950 px-2 py-1 text-xs text-neutral-300 focus:border-white/20 focus:outline-none"
166
- >
167
- <option value="related">Related</option>
168
- <option value="problem_incident">Problem/Incident</option>
169
- <option value="parent_child">Parent/Child</option>
170
- </select>
171
- </div>
172
- <input
173
- v-model="searchTerm"
174
- type="text"
175
- placeholder="Search ticket to link..."
176
- class="w-full rounded-lg border border-white/10 bg-neutral-950 px-2 py-1.5 text-xs text-neutral-200 placeholder-neutral-500 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10"
177
- />
178
- <div v-if="loading" class="mt-2 text-xs text-neutral-500">Searching...</div>
179
- <div v-else-if="searchResults.length" class="mt-2 max-h-32 space-y-1 overflow-y-auto">
180
- <button
181
- v-for="ticket in searchResults"
182
- :key="ticket.id"
183
- class="w-full rounded-lg px-2 py-1 text-left text-xs text-neutral-300 transition-colors hover:bg-white/[0.04]"
184
- @click="addLink(ticket.reference)"
185
- >
186
- <span class="font-mono text-neutral-400">{{ ticket.reference }}</span>
187
- <span class="ml-1">{{ ticket.subject }}</span>
188
- </button>
189
- </div>
190
- </div>
191
- </div>
192
- </div>
193
- </template>
1
+ <script setup>
2
+ import { ref, watch, onMounted } from 'vue';
3
+ import { router } from '@inertiajs/vue3';
4
+
5
+ const props = defineProps({
6
+ ticketReference: { type: String, required: true },
7
+ });
8
+
9
+ const links = ref([]);
10
+ const searchTerm = ref('');
11
+ const searchResults = ref([]);
12
+ const linkType = ref('related');
13
+ const loading = ref(false);
14
+ const expanded = ref(true);
15
+ let debounceTimer = null;
16
+
17
+ const linkTypeLabels = {
18
+ problem_incident: 'Problem/Incident',
19
+ parent_child: 'Parent/Child',
20
+ related: 'Related',
21
+ };
22
+
23
+ onMounted(() => {
24
+ fetchLinks();
25
+ });
26
+
27
+ async function fetchLinks() {
28
+ try {
29
+ const response = await fetch(route('escalated.admin.tickets.links.index', props.ticketReference), {
30
+ headers: {
31
+ Accept: 'application/json',
32
+ 'X-Requested-With': 'XMLHttpRequest',
33
+ 'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]')?.content || '',
34
+ },
35
+ });
36
+ if (response.ok) {
37
+ const data = await response.json();
38
+ links.value = data.links || [];
39
+ }
40
+ } catch {
41
+ // silently ignore
42
+ }
43
+ }
44
+
45
+ watch(searchTerm, (val) => {
46
+ window.clearTimeout(debounceTimer);
47
+ if (!val || val.length < 2) {
48
+ searchResults.value = [];
49
+ return;
50
+ }
51
+ debounceTimer = window.setTimeout(() => searchTickets(val), 300);
52
+ });
53
+
54
+ async function searchTickets(term) {
55
+ loading.value = true;
56
+ try {
57
+ const response = await fetch(route('escalated.admin.tickets.merge-search', { q: term }), {
58
+ headers: {
59
+ Accept: 'application/json',
60
+ 'X-Requested-With': 'XMLHttpRequest',
61
+ 'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]')?.content || '',
62
+ },
63
+ });
64
+ if (response.ok) {
65
+ const data = await response.json();
66
+ searchResults.value = (data.tickets || []).filter((t) => t.reference !== props.ticketReference);
67
+ }
68
+ } catch {
69
+ // silently ignore
70
+ } finally {
71
+ loading.value = false;
72
+ }
73
+ }
74
+
75
+ function addLink(targetRef) {
76
+ router.post(
77
+ route('escalated.admin.tickets.links.store', props.ticketReference),
78
+ {
79
+ target_reference: targetRef,
80
+ link_type: linkType.value,
81
+ },
82
+ {
83
+ preserveScroll: true,
84
+ onSuccess: () => {
85
+ searchTerm.value = '';
86
+ searchResults.value = [];
87
+ fetchLinks();
88
+ },
89
+ },
90
+ );
91
+ }
92
+
93
+ function removeLink(linkId) {
94
+ router.delete(route('escalated.admin.tickets.links.destroy', [props.ticketReference, linkId]), {
95
+ preserveScroll: true,
96
+ onSuccess: () => {
97
+ fetchLinks();
98
+ },
99
+ });
100
+ }
101
+
102
+ function groupedLinks() {
103
+ const groups = {};
104
+ for (const link of links.value) {
105
+ const type = link.link_type;
106
+ if (!groups[type]) groups[type] = [];
107
+ groups[type].push(link);
108
+ }
109
+ return groups;
110
+ }
111
+ </script>
112
+
113
+ <template>
114
+ <div class="rounded-xl border border-white/[0.06] bg-neutral-900/60 p-4">
115
+ <button
116
+ class="flex w-full items-center justify-between text-sm font-semibold text-neutral-200"
117
+ @click="expanded = !expanded"
118
+ >
119
+ <span>Linked Tickets</span>
120
+ <svg
121
+ :class="['h-4 w-4 transition-transform text-neutral-500', expanded && 'rotate-180']"
122
+ fill="none"
123
+ stroke="currentColor"
124
+ stroke-width="1.5"
125
+ viewBox="0 0 24 24"
126
+ >
127
+ <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
128
+ </svg>
129
+ </button>
130
+
131
+ <div v-if="expanded" class="mt-3 space-y-3">
132
+ <!-- Grouped links -->
133
+ <div v-for="(groupLinks, type) in groupedLinks()" :key="type">
134
+ <p class="text-xs font-semibold uppercase tracking-wider text-neutral-500">
135
+ {{ linkTypeLabels[type] || type }}
136
+ </p>
137
+ <div class="mt-1 space-y-1">
138
+ <div
139
+ v-for="link in groupLinks"
140
+ :key="link.id"
141
+ class="flex items-center justify-between rounded-lg bg-white/[0.02] px-2 py-1.5"
142
+ >
143
+ <div class="text-sm">
144
+ <span class="font-mono text-xs text-neutral-400">{{ link.ticket.reference }}</span>
145
+ <span class="ml-1 text-neutral-300">{{ link.ticket.subject }}</span>
146
+ </div>
147
+ <button
148
+ aria-label="Remove link"
149
+ class="text-rose-400 hover:text-rose-300 text-xs"
150
+ @click="removeLink(link.id)"
151
+ >
152
+ Unlink
153
+ </button>
154
+ </div>
155
+ </div>
156
+ </div>
157
+
158
+ <div v-if="!links.length" class="text-xs text-neutral-500">No linked tickets.</div>
159
+
160
+ <!-- Add link form -->
161
+ <div class="border-t border-white/[0.06] pt-3">
162
+ <div class="flex gap-2 mb-2">
163
+ <select
164
+ v-model="linkType"
165
+ class="rounded-lg border border-white/10 bg-neutral-950 px-2 py-1 text-xs text-neutral-300 focus:border-white/20 focus:outline-none"
166
+ >
167
+ <option value="related">Related</option>
168
+ <option value="problem_incident">Problem/Incident</option>
169
+ <option value="parent_child">Parent/Child</option>
170
+ </select>
171
+ </div>
172
+ <input
173
+ v-model="searchTerm"
174
+ type="text"
175
+ placeholder="Search ticket to link..."
176
+ class="w-full rounded-lg border border-white/10 bg-neutral-950 px-2 py-1.5 text-xs text-neutral-200 placeholder-neutral-500 focus:border-white/20 focus:outline-none focus:ring-1 focus:ring-white/10"
177
+ />
178
+ <div v-if="loading" class="mt-2 text-xs text-neutral-500">Searching...</div>
179
+ <div v-else-if="searchResults.length" class="mt-2 max-h-32 space-y-1 overflow-y-auto">
180
+ <button
181
+ v-for="ticket in searchResults"
182
+ :key="ticket.id"
183
+ class="w-full rounded-lg px-2 py-1 text-left text-xs text-neutral-300 transition-colors hover:bg-white/[0.04]"
184
+ @click="addLink(ticket.reference)"
185
+ >
186
+ <span class="font-mono text-neutral-400">{{ ticket.reference }}</span>
187
+ <span class="ml-1">{{ ticket.subject }}</span>
188
+ </button>
189
+ </div>
190
+ </div>
191
+ </div>
192
+ </div>
193
+ </template>