@escalated-dev/escalated 0.7.0 → 0.7.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (179) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +31 -0
  3. package/package.json +12 -6
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +29 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +79 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +80 -80
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/ar.json +727 -0
  91. package/src/locales/de.json +678 -430
  92. package/src/locales/en.json +717 -455
  93. package/src/locales/es.json +679 -430
  94. package/src/locales/fr.json +680 -431
  95. package/src/locales/index.js +12 -2
  96. package/src/locales/it.json +727 -0
  97. package/src/locales/ja.json +727 -0
  98. package/src/locales/ko.json +727 -0
  99. package/src/locales/nl.json +727 -0
  100. package/src/locales/pl.json +727 -0
  101. package/src/locales/pt-BR.json +727 -0
  102. package/src/locales/ru.json +727 -0
  103. package/src/locales/tr.json +727 -0
  104. package/src/locales/zh-CN.json +727 -0
  105. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  106. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  107. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  108. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  109. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  110. package/src/pages/Admin/Capacity/Index.vue +134 -134
  111. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  112. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  113. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  114. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  115. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  116. package/src/pages/Admin/Departments/Form.vue +75 -75
  117. package/src/pages/Admin/Departments/Index.vue +110 -109
  118. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  119. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  120. package/src/pages/Admin/Import/Connect.vue +0 -1
  121. package/src/pages/Admin/Import/Index.vue +1 -1
  122. package/src/pages/Admin/Import/Progress.vue +1 -1
  123. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  124. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  125. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  126. package/src/pages/Admin/Macros/Index.vue +448 -448
  127. package/src/pages/Admin/Plugins/Index.vue +327 -327
  128. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  129. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  130. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  131. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  132. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  133. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  134. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  135. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  136. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  138. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  139. package/src/pages/Admin/Reports.vue +206 -206
  140. package/src/pages/Admin/Roles/Form.vue +71 -71
  141. package/src/pages/Admin/Roles/Index.vue +122 -122
  142. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  143. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  144. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  145. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  146. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  147. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  148. package/src/pages/Admin/Settings.vue +1008 -468
  149. package/src/pages/Admin/Skills/Form.vue +53 -53
  150. package/src/pages/Admin/Skills/Index.vue +94 -94
  151. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  152. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  153. package/src/pages/Admin/Statuses/Form.vue +114 -114
  154. package/src/pages/Admin/Statuses/Index.vue +153 -153
  155. package/src/pages/Admin/Tags/Index.vue +191 -191
  156. package/src/pages/Admin/Tickets/Index.vue +126 -91
  157. package/src/pages/Admin/Tickets/Show.vue +29 -0
  158. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  159. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  160. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  161. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  162. package/src/pages/Admin/Workflows/Index.vue +235 -0
  163. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  164. package/src/pages/Agent/TicketIndex.vue +112 -88
  165. package/src/pages/Agent/TicketShow.vue +192 -60
  166. package/src/pages/Customer/Create.vue +1 -1
  167. package/src/pages/Customer/Index.vue +31 -31
  168. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  169. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  170. package/src/pages/Customer/Show.vue +69 -63
  171. package/src/pages/Guest/Create.vue +40 -15
  172. package/src/pages/Guest/Show.vue +124 -93
  173. package/src/plugin.js +25 -0
  174. package/src/utils/mentionHighlight.js +24 -0
  175. package/src/utils/sanitizeHtml.js +78 -64
  176. package/src/widget/EscalatedWidget.vue +804 -0
  177. package/src/widget/index.js +254 -0
  178. package/src/pages/Admin/Automations/Form.vue +0 -184
  179. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,79 +1,79 @@
1
- <script setup>
2
- import { ref, computed } from 'vue';
3
-
4
- const props = defineProps({
5
- availableSkills: { type: Array, default: () => [] },
6
- modelValue: { type: Array, default: () => [] },
7
- });
8
-
9
- const emit = defineEmits(['update:modelValue']);
10
-
11
- const showDropdown = ref(false);
12
-
13
- const selectedSkills = computed(() => {
14
- return props.availableSkills.filter((s) => props.modelValue.includes(s.id));
15
- });
16
-
17
- const unselectedSkills = computed(() => {
18
- return props.availableSkills.filter((s) => !props.modelValue.includes(s.id));
19
- });
20
-
21
- function addSkill(skillId) {
22
- emit('update:modelValue', [...props.modelValue, skillId]);
23
- showDropdown.value = false;
24
- }
25
-
26
- function removeSkill(skillId) {
27
- emit(
28
- 'update:modelValue',
29
- props.modelValue.filter((id) => id !== skillId),
30
- );
31
- }
32
- </script>
33
-
34
- <template>
35
- <div class="space-y-2">
36
- <!-- Selected skill tags -->
37
- <div class="flex flex-wrap gap-1.5">
38
- <span
39
- v-for="skill in selectedSkills"
40
- :key="skill.id"
41
- class="inline-flex items-center gap-1 rounded-md bg-cyan-500/15 px-2 py-1 text-xs font-medium text-cyan-300 ring-1 ring-cyan-500/20"
42
- >
43
- {{ skill.name }}
44
- <button
45
- aria-label="Remove skill"
46
- class="ml-0.5 text-cyan-400 hover:text-cyan-200"
47
- @click="removeSkill(skill.id)"
48
- >
49
- &times;
50
- </button>
51
- </span>
52
- <span v-if="!selectedSkills.length" class="text-xs text-neutral-500">No skills assigned</span>
53
- </div>
54
-
55
- <!-- Add button / dropdown -->
56
- <div class="relative">
57
- <button
58
- v-if="unselectedSkills.length"
59
- class="rounded-lg border border-dashed border-white/[0.08] px-2 py-1 text-xs text-neutral-400 transition-colors hover:border-white/[0.15] hover:text-neutral-300"
60
- @click="showDropdown = !showDropdown"
61
- >
62
- + Add Skill
63
- </button>
64
- <div
65
- v-if="showDropdown && unselectedSkills.length"
66
- class="absolute left-0 top-full z-10 mt-1 max-h-40 w-48 overflow-y-auto rounded-lg border border-white/[0.06] bg-neutral-900 py-1 shadow-xl"
67
- >
68
- <button
69
- v-for="skill in unselectedSkills"
70
- :key="skill.id"
71
- class="w-full px-3 py-1.5 text-left text-xs text-neutral-300 transition-colors hover:bg-white/[0.04]"
72
- @click="addSkill(skill.id)"
73
- >
74
- {{ skill.name }}
75
- </button>
76
- </div>
77
- </div>
78
- </div>
79
- </template>
1
+ <script setup>
2
+ import { ref, computed } from 'vue';
3
+
4
+ const props = defineProps({
5
+ availableSkills: { type: Array, default: () => [] },
6
+ modelValue: { type: Array, default: () => [] },
7
+ });
8
+
9
+ const emit = defineEmits(['update:modelValue']);
10
+
11
+ const showDropdown = ref(false);
12
+
13
+ const selectedSkills = computed(() => {
14
+ return props.availableSkills.filter((s) => props.modelValue.includes(s.id));
15
+ });
16
+
17
+ const unselectedSkills = computed(() => {
18
+ return props.availableSkills.filter((s) => !props.modelValue.includes(s.id));
19
+ });
20
+
21
+ function addSkill(skillId) {
22
+ emit('update:modelValue', [...props.modelValue, skillId]);
23
+ showDropdown.value = false;
24
+ }
25
+
26
+ function removeSkill(skillId) {
27
+ emit(
28
+ 'update:modelValue',
29
+ props.modelValue.filter((id) => id !== skillId),
30
+ );
31
+ }
32
+ </script>
33
+
34
+ <template>
35
+ <div class="space-y-2">
36
+ <!-- Selected skill tags -->
37
+ <div class="flex flex-wrap gap-1.5">
38
+ <span
39
+ v-for="skill in selectedSkills"
40
+ :key="skill.id"
41
+ class="inline-flex items-center gap-1 rounded-md bg-cyan-500/15 px-2 py-1 text-xs font-medium text-cyan-300 ring-1 ring-cyan-500/20"
42
+ >
43
+ {{ skill.name }}
44
+ <button
45
+ aria-label="Remove skill"
46
+ class="ml-0.5 text-cyan-400 hover:text-cyan-200"
47
+ @click="removeSkill(skill.id)"
48
+ >
49
+ &times;
50
+ </button>
51
+ </span>
52
+ <span v-if="!selectedSkills.length" class="text-xs text-neutral-500">No skills assigned</span>
53
+ </div>
54
+
55
+ <!-- Add button / dropdown -->
56
+ <div class="relative">
57
+ <button
58
+ v-if="unselectedSkills.length"
59
+ class="rounded-lg border border-dashed border-white/[0.08] px-2 py-1 text-xs text-neutral-400 transition-colors hover:border-white/[0.15] hover:text-neutral-300"
60
+ @click="showDropdown = !showDropdown"
61
+ >
62
+ + Add Skill
63
+ </button>
64
+ <div
65
+ v-if="showDropdown && unselectedSkills.length"
66
+ class="absolute left-0 top-full z-10 mt-1 max-h-40 w-48 overflow-y-auto rounded-lg border border-white/[0.06] bg-neutral-900 py-1 shadow-xl"
67
+ >
68
+ <button
69
+ v-for="skill in unselectedSkills"
70
+ :key="skill.id"
71
+ class="w-full px-3 py-1.5 text-left text-xs text-neutral-300 transition-colors hover:bg-white/[0.04]"
72
+ @click="addSkill(skill.id)"
73
+ >
74
+ {{ skill.name }}
75
+ </button>
76
+ </div>
77
+ </div>
78
+ </div>
79
+ </template>
@@ -1,53 +1,46 @@
1
- <script setup>
2
- import { computed } from 'vue';
3
-
4
- const props = defineProps({
5
- data: { type: Array, default: () => [] },
6
- });
7
-
8
- const maxTotal = computed(() => {
9
- if (!props.data.length) return 1;
10
- return Math.max(...props.data.map((d) => d.total), 1);
11
- });
12
- </script>
13
-
14
- <template>
15
- <div class="rounded-xl border border-white/[0.06] bg-neutral-900/60 p-5">
16
- <h3 class="mb-4 text-sm font-semibold text-neutral-200">SLA Compliance by Policy</h3>
17
- <div v-if="data.length" class="space-y-4">
18
- <div v-for="item in data" :key="item.policy_name">
19
- <div class="mb-1.5 flex items-center justify-between">
20
- <span class="text-sm font-medium text-neutral-300">{{ item.policy_name }}</span>
21
- <span class="text-xs text-neutral-500">{{ item.total }} tickets</span>
22
- </div>
23
- <div class="flex h-6 overflow-hidden rounded-full bg-white/[0.04]">
24
- <div
25
- class="h-full rounded-l-full bg-emerald-500/80 transition-all"
26
- :style="{ width: item.total > 0 ? `${(item.met / item.total) * 100}%` : '0%' }"
27
- :title="`Met: ${item.met}`"
28
- ></div>
29
- <div
30
- class="h-full bg-red-500/80 transition-all"
31
- :class="{ 'rounded-r-full': item.met === 0, 'rounded-r-full': true }"
32
- :style="{ width: item.total > 0 ? `${(item.breached / item.total) * 100}%` : '0%' }"
33
- :title="`Breached: ${item.breached}`"
34
- ></div>
35
- </div>
36
- <div class="mt-1 flex items-center gap-4 text-xs">
37
- <span class="flex items-center gap-1 text-emerald-400">
38
- <span class="inline-block h-2 w-2 rounded-full bg-emerald-500"></span>
39
- Met: {{ item.met }}
40
- </span>
41
- <span class="flex items-center gap-1 text-red-400">
42
- <span class="inline-block h-2 w-2 rounded-full bg-red-500"></span>
43
- Breached: {{ item.breached }}
44
- </span>
45
- <span v-if="item.total > 0" class="text-neutral-500">
46
- {{ Math.round((item.met / item.total) * 100) }}% compliance
47
- </span>
48
- </div>
49
- </div>
50
- </div>
51
- <div v-else class="py-6 text-center text-sm text-neutral-500">No SLA data available</div>
52
- </div>
53
- </template>
1
+ <script setup>
2
+ defineProps({
3
+ data: { type: Array, default: () => [] },
4
+ });
5
+ </script>
6
+
7
+ <template>
8
+ <div class="rounded-xl border border-white/[0.06] bg-neutral-900/60 p-5">
9
+ <h3 class="mb-4 text-sm font-semibold text-neutral-200">SLA Compliance by Policy</h3>
10
+ <div v-if="data.length" class="space-y-4">
11
+ <div v-for="item in data" :key="item.policy_name">
12
+ <div class="mb-1.5 flex items-center justify-between">
13
+ <span class="text-sm font-medium text-neutral-300">{{ item.policy_name }}</span>
14
+ <span class="text-xs text-neutral-500">{{ item.total }} tickets</span>
15
+ </div>
16
+ <div class="flex h-6 overflow-hidden rounded-full bg-white/[0.04]">
17
+ <div
18
+ class="h-full rounded-l-full bg-emerald-500/80 transition-all"
19
+ :style="{ width: item.total > 0 ? `${(item.met / item.total) * 100}%` : '0%' }"
20
+ :title="`Met: ${item.met}`"
21
+ ></div>
22
+ <div
23
+ class="h-full bg-red-500/80 transition-all"
24
+ :class="{ 'rounded-r-full': item.met === 0, 'rounded-r-full': true }"
25
+ :style="{ width: item.total > 0 ? `${(item.breached / item.total) * 100}%` : '0%' }"
26
+ :title="`Breached: ${item.breached}`"
27
+ ></div>
28
+ </div>
29
+ <div class="mt-1 flex items-center gap-4 text-xs">
30
+ <span class="flex items-center gap-1 text-emerald-400">
31
+ <span class="inline-block h-2 w-2 rounded-full bg-emerald-500"></span>
32
+ Met: {{ item.met }}
33
+ </span>
34
+ <span class="flex items-center gap-1 text-red-400">
35
+ <span class="inline-block h-2 w-2 rounded-full bg-red-500"></span>
36
+ Breached: {{ item.breached }}
37
+ </span>
38
+ <span v-if="item.total > 0" class="text-neutral-500">
39
+ {{ Math.round((item.met / item.total) * 100) }}% compliance
40
+ </span>
41
+ </div>
42
+ </div>
43
+ </div>
44
+ <div v-else class="py-6 text-center text-sm text-neutral-500">No SLA data available</div>
45
+ </div>
46
+ </template>
@@ -1,35 +1,35 @@
1
- import SlaTimer from './SlaTimer.vue';
2
-
3
- export default {
4
- title: 'Components/SlaTimer',
5
- component: SlaTimer,
6
- };
7
-
8
- const inOneHour = new Date(Date.now() + 3600000).toISOString();
9
- const inFiveHours = new Date(Date.now() + 18000000).toISOString();
10
- const inThreeDays = new Date(Date.now() + 259200000).toISOString();
11
- const overdue = new Date(Date.now() - 3600000).toISOString();
12
-
13
- export const Healthy = { args: { dueAt: inThreeDays, label: 'First Response' } };
14
- export const Warning = { args: { dueAt: inOneHour, label: 'Resolution Due' } };
15
- export const Comfortable = { args: { dueAt: inFiveHours, label: 'Next Reply' } };
16
- export const Overdue = { args: { dueAt: overdue, label: 'Resolution Due' } };
17
- export const Breached = { args: { dueAt: overdue, breached: true, label: 'First Response' } };
18
-
19
- export const AllStates = {
20
- render: () => ({
21
- components: { SlaTimer },
22
- setup() {
23
- return { inThreeDays, inFiveHours, inOneHour, overdue };
24
- },
25
- template: `
26
- <div class="flex flex-wrap gap-3">
27
- <SlaTimer :dueAt="inThreeDays" label="Healthy" />
28
- <SlaTimer :dueAt="inFiveHours" label="Comfortable" />
29
- <SlaTimer :dueAt="inOneHour" label="Warning" />
30
- <SlaTimer :dueAt="overdue" label="Overdue" />
31
- <SlaTimer :dueAt="overdue" :breached="true" label="Breached" />
32
- </div>
33
- `,
34
- }),
35
- };
1
+ import SlaTimer from './SlaTimer.vue';
2
+
3
+ export default {
4
+ title: 'Components/SlaTimer',
5
+ component: SlaTimer,
6
+ };
7
+
8
+ const inOneHour = new Date(Date.now() + 3600000).toISOString();
9
+ const inFiveHours = new Date(Date.now() + 18000000).toISOString();
10
+ const inThreeDays = new Date(Date.now() + 259200000).toISOString();
11
+ const overdue = new Date(Date.now() - 3600000).toISOString();
12
+
13
+ export const Healthy = { args: { dueAt: inThreeDays, label: 'First Response' } };
14
+ export const Warning = { args: { dueAt: inOneHour, label: 'Resolution Due' } };
15
+ export const Comfortable = { args: { dueAt: inFiveHours, label: 'Next Reply' } };
16
+ export const Overdue = { args: { dueAt: overdue, label: 'Resolution Due' } };
17
+ export const Breached = { args: { dueAt: overdue, breached: true, label: 'First Response' } };
18
+
19
+ export const AllStates = {
20
+ render: () => ({
21
+ components: { SlaTimer },
22
+ setup() {
23
+ return { inThreeDays, inFiveHours, inOneHour, overdue };
24
+ },
25
+ template: `
26
+ <div class="flex flex-wrap gap-3">
27
+ <SlaTimer :dueAt="inThreeDays" label="Healthy" />
28
+ <SlaTimer :dueAt="inFiveHours" label="Comfortable" />
29
+ <SlaTimer :dueAt="inOneHour" label="Warning" />
30
+ <SlaTimer :dueAt="overdue" label="Overdue" />
31
+ <SlaTimer :dueAt="overdue" :breached="true" label="Breached" />
32
+ </div>
33
+ `,
34
+ }),
35
+ };
@@ -1,62 +1,62 @@
1
- <script setup>
2
- import { computed, inject } from 'vue';
3
-
4
- const props = defineProps({
5
- dueAt: { type: String, default: null },
6
- breached: { type: Boolean, default: false },
7
- label: { type: String, default: 'Due' },
8
- });
9
-
10
- const dark = inject(
11
- 'esc-dark',
12
- computed(() => false),
13
- );
14
-
15
- const timeRemaining = computed(() => {
16
- if (!props.dueAt) return null;
17
- const now = new Date();
18
- const due = new Date(props.dueAt);
19
- const diff = due - now;
20
- if (diff <= 0) return { text: 'Overdue', overdue: true };
21
-
22
- const hours = Math.floor(diff / 3600000);
23
- const minutes = Math.floor((diff % 3600000) / 60000);
24
- if (hours > 24) {
25
- const days = Math.floor(hours / 24);
26
- return { text: `${days}d ${hours % 24}h`, overdue: false };
27
- }
28
- return { text: `${hours}h ${minutes}m`, overdue: false };
29
- });
30
-
31
- const statusClass = computed(() => {
32
- if (props.breached || timeRemaining.value?.overdue) {
33
- return dark ? 'border-rose-500/20 bg-rose-500/10 text-rose-400' : 'border-red-300 bg-red-50 text-red-700';
34
- }
35
- const due = new Date(props.dueAt);
36
- const hoursLeft = (due - new Date()) / 3600000;
37
- if (hoursLeft < 2) {
38
- return dark
39
- ? 'border-amber-500/20 bg-amber-500/10 text-amber-400'
40
- : 'border-yellow-300 bg-yellow-50 text-yellow-700';
41
- }
42
- return dark
43
- ? 'border-emerald-500/20 bg-emerald-500/10 text-emerald-400'
44
- : 'border-green-300 bg-green-50 text-green-700';
45
- });
46
- </script>
47
-
48
- <template>
49
- <div
50
- v-if="dueAt"
51
- role="timer"
52
- aria-live="polite"
53
- aria-label="SLA timer"
54
- :class="['rounded-lg border px-3 py-2 text-sm', statusClass]"
55
- >
56
- <div class="font-medium">{{ label }}</div>
57
- <div class="text-xs">
58
- <span v-if="breached">SLA Breached</span>
59
- <span v-else>{{ timeRemaining?.text }}</span>
60
- </div>
61
- </div>
62
- </template>
1
+ <script setup>
2
+ import { computed, inject } from 'vue';
3
+
4
+ const props = defineProps({
5
+ dueAt: { type: String, default: null },
6
+ breached: { type: Boolean, default: false },
7
+ label: { type: String, default: 'Due' },
8
+ });
9
+
10
+ const dark = inject(
11
+ 'esc-dark',
12
+ computed(() => false),
13
+ );
14
+
15
+ const timeRemaining = computed(() => {
16
+ if (!props.dueAt) return null;
17
+ const now = new Date();
18
+ const due = new Date(props.dueAt);
19
+ const diff = due - now;
20
+ if (diff <= 0) return { text: 'Overdue', overdue: true };
21
+
22
+ const hours = Math.floor(diff / 3600000);
23
+ const minutes = Math.floor((diff % 3600000) / 60000);
24
+ if (hours > 24) {
25
+ const days = Math.floor(hours / 24);
26
+ return { text: `${days}d ${hours % 24}h`, overdue: false };
27
+ }
28
+ return { text: `${hours}h ${minutes}m`, overdue: false };
29
+ });
30
+
31
+ const statusClass = computed(() => {
32
+ if (props.breached || timeRemaining.value?.overdue) {
33
+ return dark ? 'border-rose-500/20 bg-rose-500/10 text-rose-400' : 'border-red-300 bg-red-50 text-red-700';
34
+ }
35
+ const due = new Date(props.dueAt);
36
+ const hoursLeft = (due - new Date()) / 3600000;
37
+ if (hoursLeft < 2) {
38
+ return dark
39
+ ? 'border-amber-500/20 bg-amber-500/10 text-amber-400'
40
+ : 'border-yellow-300 bg-yellow-50 text-yellow-700';
41
+ }
42
+ return dark
43
+ ? 'border-emerald-500/20 bg-emerald-500/10 text-emerald-400'
44
+ : 'border-green-300 bg-green-50 text-green-700';
45
+ });
46
+ </script>
47
+
48
+ <template>
49
+ <div
50
+ v-if="dueAt"
51
+ role="timer"
52
+ aria-live="polite"
53
+ aria-label="SLA timer"
54
+ :class="['rounded-lg border px-3 py-2 text-sm', statusClass]"
55
+ >
56
+ <div class="font-medium">{{ label }}</div>
57
+ <div class="text-xs">
58
+ <span v-if="breached">SLA Breached</span>
59
+ <span v-else>{{ timeRemaining?.text }}</span>
60
+ </div>
61
+ </div>
62
+ </template>