@escalated-dev/escalated 0.7.0 → 0.7.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (179) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +31 -0
  3. package/package.json +12 -6
  4. package/src/components/ActiveChatsPanel.vue +246 -0
  5. package/src/components/ActivityTimeline.stories.js +55 -55
  6. package/src/components/ActivityTimeline.vue +83 -83
  7. package/src/components/AdminDashboard.stories.js +1423 -1095
  8. package/src/components/AgentLoadIndicator.stories.js +37 -37
  9. package/src/components/AgentLoadIndicator.vue +49 -49
  10. package/src/components/AgentPerformanceCard.vue +44 -44
  11. package/src/components/ArticleEditor.vue +82 -82
  12. package/src/components/AssigneeSelect.vue +37 -37
  13. package/src/components/AttachmentList.vue +13 -1
  14. package/src/components/AuditLogEntry.vue +95 -95
  15. package/src/components/BulkActionBar.vue +166 -166
  16. package/src/components/CategoryTree.vue +89 -89
  17. package/src/components/ChartWidget.vue +46 -46
  18. package/src/components/ChatActionBar.vue +226 -0
  19. package/src/components/ChatBubble.vue +162 -0
  20. package/src/components/ChatComposer.vue +308 -0
  21. package/src/components/ChatQueue.vue +222 -0
  22. package/src/components/ChatThread.vue +197 -0
  23. package/src/components/CollisionWarning.stories.js +30 -30
  24. package/src/components/CollisionWarning.vue +68 -68
  25. package/src/components/ConditionalFieldRules.vue +135 -135
  26. package/src/components/ContextPanel.vue +66 -66
  27. package/src/components/ContextPanelSection.vue +65 -65
  28. package/src/components/CustomFieldRenderer.vue +159 -159
  29. package/src/components/EscalatedLayout.vue +29 -6
  30. package/src/components/FileDropzone.vue +57 -57
  31. package/src/components/FollowButton.stories.js +30 -30
  32. package/src/components/FollowButton.vue +88 -88
  33. package/src/components/KeyboardShortcutHelp.vue +213 -213
  34. package/src/components/KnowledgePanel.vue +122 -122
  35. package/src/components/KpiCard.stories.js +32 -32
  36. package/src/components/KpiCard.vue +88 -88
  37. package/src/components/MacroDropdown.vue +150 -150
  38. package/src/components/MentionDropdown.vue +154 -0
  39. package/src/components/MetricComparison.vue +89 -0
  40. package/src/components/PercentileChart.vue +67 -0
  41. package/src/components/PeriodSelector.vue +98 -0
  42. package/src/components/PermissionMatrix.vue +107 -107
  43. package/src/components/PinnedNotes.vue +129 -129
  44. package/src/components/PluginSlot.vue +68 -62
  45. package/src/components/PresenceIndicator.vue +46 -2
  46. package/src/components/PriorityBadge.stories.js +33 -33
  47. package/src/components/PriorityBadge.vue +46 -46
  48. package/src/components/ReplyComposer.vue +81 -18
  49. package/src/components/ReplyThread.vue +40 -2
  50. package/src/components/ReportChart.vue +395 -0
  51. package/src/components/ReportExportButton.vue +108 -0
  52. package/src/components/SatisfactionRating.vue +180 -180
  53. package/src/components/SaveViewDialog.vue +172 -0
  54. package/src/components/SavedViewSidebar.vue +208 -0
  55. package/src/components/ScheduleEditor.vue +104 -104
  56. package/src/components/SideConversation.vue +165 -165
  57. package/src/components/SideConversationList.vue +147 -147
  58. package/src/components/SkillTagManager.vue +79 -79
  59. package/src/components/SlaComplianceChart.vue +46 -53
  60. package/src/components/SlaTimer.stories.js +35 -35
  61. package/src/components/SlaTimer.vue +62 -62
  62. package/src/components/SnoozeButton.vue +247 -0
  63. package/src/components/StatsCard.stories.js +24 -24
  64. package/src/components/StatsCard.vue +58 -58
  65. package/src/components/StatusBadge.stories.js +53 -53
  66. package/src/components/StatusBadge.vue +78 -78
  67. package/src/components/TagSelect.vue +84 -84
  68. package/src/components/TicketFilters.vue +270 -225
  69. package/src/components/TicketLinkPanel.vue +193 -193
  70. package/src/components/TicketList.vue +655 -594
  71. package/src/components/TicketMergeDialog.vue +157 -157
  72. package/src/components/TicketSplitDialog.vue +98 -0
  73. package/src/components/TotpInput.stories.js +9 -9
  74. package/src/components/TotpInput.vue +81 -81
  75. package/src/components/TwoFactorSetup.vue +113 -113
  76. package/src/components/VariableTokenInput.vue +111 -0
  77. package/src/components/WorkflowActionConfig.vue +287 -0
  78. package/src/components/WorkflowActionList.vue +350 -0
  79. package/src/components/WorkflowConditionBuilder.vue +265 -0
  80. package/src/components/WorkflowTriggerSelector.vue +125 -0
  81. package/src/composables/useChat.js +187 -0
  82. package/src/composables/useI18n.js +80 -80
  83. package/src/composables/useKeyboardShortcuts.js +46 -46
  84. package/src/composables/useMentions.js +134 -0
  85. package/src/composables/usePluginExtensions.js +159 -159
  86. package/src/composables/usePluginHooks.js +65 -65
  87. package/src/composables/useRealtime.js +182 -0
  88. package/src/defineEscalatedPlugin.js +76 -76
  89. package/src/index.js +84 -72
  90. package/src/locales/ar.json +727 -0
  91. package/src/locales/de.json +678 -430
  92. package/src/locales/en.json +717 -455
  93. package/src/locales/es.json +679 -430
  94. package/src/locales/fr.json +680 -431
  95. package/src/locales/index.js +12 -2
  96. package/src/locales/it.json +727 -0
  97. package/src/locales/ja.json +727 -0
  98. package/src/locales/ko.json +727 -0
  99. package/src/locales/nl.json +727 -0
  100. package/src/locales/pl.json +727 -0
  101. package/src/locales/pt-BR.json +727 -0
  102. package/src/locales/ru.json +727 -0
  103. package/src/locales/tr.json +727 -0
  104. package/src/locales/zh-CN.json +727 -0
  105. package/src/pages/Admin/ApiTokens/Index.vue +381 -381
  106. package/src/pages/Admin/AuditLog/Index.vue +154 -154
  107. package/src/pages/Admin/BusinessHours/Form.vue +172 -172
  108. package/src/pages/Admin/BusinessHours/Index.vue +113 -113
  109. package/src/pages/Admin/CannedResponses/Index.vue +127 -127
  110. package/src/pages/Admin/Capacity/Index.vue +134 -134
  111. package/src/pages/Admin/CustomFields/Form.vue +195 -195
  112. package/src/pages/Admin/CustomFields/Index.vue +134 -134
  113. package/src/pages/Admin/CustomObjects/Form.vue +202 -202
  114. package/src/pages/Admin/CustomObjects/Index.vue +127 -127
  115. package/src/pages/Admin/CustomObjects/Records.vue +228 -228
  116. package/src/pages/Admin/Departments/Form.vue +75 -75
  117. package/src/pages/Admin/Departments/Index.vue +110 -109
  118. package/src/pages/Admin/EscalationRules/Form.vue +157 -157
  119. package/src/pages/Admin/EscalationRules/Index.vue +178 -178
  120. package/src/pages/Admin/Import/Connect.vue +0 -1
  121. package/src/pages/Admin/Import/Index.vue +1 -1
  122. package/src/pages/Admin/Import/Progress.vue +1 -1
  123. package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -142
  124. package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -195
  125. package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -193
  126. package/src/pages/Admin/Macros/Index.vue +448 -448
  127. package/src/pages/Admin/Plugins/Index.vue +327 -327
  128. package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
  129. package/src/pages/Admin/Reports/AgentMetrics.vue +115 -115
  130. package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
  131. package/src/pages/Admin/Reports/Cohorts.vue +180 -0
  132. package/src/pages/Admin/Reports/Comparison.vue +141 -0
  133. package/src/pages/Admin/Reports/CsatReport.vue +127 -127
  134. package/src/pages/Admin/Reports/Dashboard.vue +36 -21
  135. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
  136. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
  137. package/src/pages/Admin/Reports/SlaReport.vue +162 -166
  138. package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
  139. package/src/pages/Admin/Reports.vue +206 -206
  140. package/src/pages/Admin/Roles/Form.vue +71 -71
  141. package/src/pages/Admin/Roles/Index.vue +122 -122
  142. package/src/pages/Admin/Settings/CsatSettings.vue +165 -165
  143. package/src/pages/Admin/Settings/DataRetention.vue +182 -182
  144. package/src/pages/Admin/Settings/EmailSettings.vue +243 -243
  145. package/src/pages/Admin/Settings/Sandbox.vue +135 -135
  146. package/src/pages/Admin/Settings/SsoSettings.vue +218 -218
  147. package/src/pages/Admin/Settings/TwoFactor.vue +110 -110
  148. package/src/pages/Admin/Settings.vue +1008 -468
  149. package/src/pages/Admin/Skills/Form.vue +53 -53
  150. package/src/pages/Admin/Skills/Index.vue +94 -94
  151. package/src/pages/Admin/SlaPolicies/Form.vue +118 -118
  152. package/src/pages/Admin/SlaPolicies/Index.vue +121 -120
  153. package/src/pages/Admin/Statuses/Form.vue +114 -114
  154. package/src/pages/Admin/Statuses/Index.vue +153 -153
  155. package/src/pages/Admin/Tags/Index.vue +191 -191
  156. package/src/pages/Admin/Tickets/Index.vue +126 -91
  157. package/src/pages/Admin/Tickets/Show.vue +29 -0
  158. package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -120
  159. package/src/pages/Admin/Webhooks/Form.vue +110 -110
  160. package/src/pages/Admin/Webhooks/Index.vue +136 -136
  161. package/src/pages/Admin/Workflows/Builder.vue +207 -0
  162. package/src/pages/Admin/Workflows/Index.vue +235 -0
  163. package/src/pages/Admin/Workflows/Logs.vue +286 -0
  164. package/src/pages/Agent/TicketIndex.vue +112 -88
  165. package/src/pages/Agent/TicketShow.vue +192 -60
  166. package/src/pages/Customer/Create.vue +1 -1
  167. package/src/pages/Customer/Index.vue +31 -31
  168. package/src/pages/Customer/KnowledgeBase/Article.vue +4 -2
  169. package/src/pages/Customer/KnowledgeBase/Index.vue +151 -151
  170. package/src/pages/Customer/Show.vue +69 -63
  171. package/src/pages/Guest/Create.vue +40 -15
  172. package/src/pages/Guest/Show.vue +124 -93
  173. package/src/plugin.js +25 -0
  174. package/src/utils/mentionHighlight.js +24 -0
  175. package/src/utils/sanitizeHtml.js +78 -64
  176. package/src/widget/EscalatedWidget.vue +804 -0
  177. package/src/widget/index.js +254 -0
  178. package/src/pages/Admin/Automations/Form.vue +0 -184
  179. package/src/pages/Admin/Automations/Index.vue +0 -129
@@ -1,120 +1,121 @@
1
- <script setup>
2
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
- import { Link, router } from '@inertiajs/vue3';
4
-
5
- defineProps({ policies: Array });
6
-
7
- function destroy(id) {
8
- if (confirm('Delete this SLA policy?')) {
9
- router.delete(route('escalated.admin.sla-policies.destroy', id));
10
- }
11
- }
12
- </script>
13
-
14
- <template>
15
- <EscalatedLayout title="SLA Policies">
16
- <div class="mb-4 flex justify-end">
17
- <Link
18
- :href="route('escalated.admin.sla-policies.create')"
19
- class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]"
20
- >
21
- Add Policy
22
- </Link>
23
- </div>
24
- <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
25
- <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
26
- <thead>
27
- <tr class="bg-[var(--esc-panel-hover)]">
28
- <th
29
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
30
- >
31
- Name
32
- </th>
33
- <th
34
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
35
- >
36
- Default
37
- </th>
38
- <th
39
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
40
- >
41
- Business Hours
42
- </th>
43
- <th
44
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
45
- >
46
- Tickets
47
- </th>
48
- <th
49
- class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
50
- >
51
- Active
52
- </th>
53
- <th
54
- class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
55
- >
56
- Actions
57
- </th>
58
- </tr>
59
- </thead>
60
- <tbody class="divide-y divide-[var(--esc-panel-border)]">
61
- <tr v-if="!policies?.length">
62
- <td colspan="6" class="px-4 py-12 text-center">
63
- <svg
64
- class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
65
- fill="none"
66
- stroke="currentColor"
67
- stroke-width="1.5"
68
- viewBox="0 0 24 24"
69
- >
70
- <path
71
- stroke-linecap="round"
72
- stroke-linejoin="round"
73
- d="M12 6v6h4.5m4.5 0a9 9 0 11-18 0 9 9 0 0118 0z"
74
- />
75
- </svg>
76
- <p class="text-sm text-[var(--esc-panel-text-muted)]">No SLA policies yet</p>
77
- <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
78
- Define response and resolution time targets
79
- </p>
80
- </td>
81
- </tr>
82
- <tr
83
- v-for="policy in policies"
84
- :key="policy.id"
85
- class="transition-colors hover:bg-[var(--esc-panel-hover)]"
86
- >
87
- <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
88
- {{ policy.name }}
89
- </td>
90
- <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
91
- {{ policy.is_default ? 'Yes' : 'No' }}
92
- </td>
93
- <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
94
- {{ policy.business_hours_only ? 'Yes' : 'No' }}
95
- </td>
96
- <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
97
- {{ policy.tickets_count }}
98
- </td>
99
- <td class="px-4 py-3 text-sm">
100
- <span
101
- :class="policy.is_active ? 'text-emerald-400' : 'text-[var(--esc-panel-text-muted)]'"
102
- >{{ policy.is_active ? 'Yes' : 'No' }}</span
103
- >
104
- </td>
105
- <td class="px-4 py-3 text-right text-sm">
106
- <Link
107
- :href="route('escalated.admin.sla-policies.edit', policy.id)"
108
- class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
109
- >Edit</Link
110
- >
111
- <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(policy.id)">
112
- Delete
113
- </button>
114
- </td>
115
- </tr>
116
- </tbody>
117
- </table>
118
- </div>
119
- </EscalatedLayout>
120
- </template>
1
+ <script setup>
2
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
+ import { Link, router } from '@inertiajs/vue3';
4
+
5
+ defineProps({ policies: Array });
6
+
7
+ function destroy(id) {
8
+ if (confirm('Delete this SLA policy?')) {
9
+ router.delete(route('escalated.admin.sla-policies.destroy', id));
10
+ }
11
+ }
12
+ </script>
13
+
14
+ <template>
15
+ <EscalatedLayout title="SLA Policies">
16
+ <div class="mb-4 flex justify-end">
17
+ <Link
18
+ :href="route('escalated.admin.sla-policies.create')"
19
+ class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]"
20
+ >
21
+ Add Policy
22
+ </Link>
23
+ </div>
24
+ <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
25
+ <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
26
+ <thead>
27
+ <tr class="bg-[var(--esc-panel-hover)]">
28
+ <th
29
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
30
+ >
31
+ Name
32
+ </th>
33
+ <th
34
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
35
+ >
36
+ Default
37
+ </th>
38
+ <th
39
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
40
+ >
41
+ Business Hours
42
+ </th>
43
+ <th
44
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
45
+ >
46
+ Tickets
47
+ </th>
48
+ <th
49
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
50
+ >
51
+ Active
52
+ </th>
53
+ <th
54
+ class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
55
+ >
56
+ Actions
57
+ </th>
58
+ </tr>
59
+ </thead>
60
+ <tbody class="divide-y divide-[var(--esc-panel-border)]">
61
+ <tr v-if="!policies?.length">
62
+ <td colspan="6" class="px-4 py-12 text-center">
63
+ <svg
64
+ class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
65
+ fill="none"
66
+ stroke="currentColor"
67
+ stroke-width="1.5"
68
+ viewBox="0 0 24 24"
69
+ >
70
+ <path
71
+ stroke-linecap="round"
72
+ stroke-linejoin="round"
73
+ d="M12 6v6h4.5m4.5 0a9 9 0 11-18 0 9 9 0 0118 0z"
74
+ />
75
+ </svg>
76
+ <p class="text-sm text-[var(--esc-panel-text-muted)]">No SLA policies yet</p>
77
+ <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
78
+ Define response and resolution time targets
79
+ </p>
80
+ </td>
81
+ </tr>
82
+ <tr
83
+ v-for="policy in policies"
84
+ :key="policy.id"
85
+ class="transition-colors hover:bg-[var(--esc-panel-hover)]"
86
+ >
87
+ <td class="px-4 py-3 text-sm font-medium text-[var(--esc-panel-text-secondary)]">
88
+ {{ policy.name }}
89
+ </td>
90
+ <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
91
+ {{ policy.is_default ? 'Yes' : 'No' }}
92
+ </td>
93
+ <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
94
+ {{ policy.business_hours_only ? 'Yes' : 'No' }}
95
+ </td>
96
+ <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
97
+ {{ policy.tickets_count }}
98
+ </td>
99
+ <td class="px-4 py-3 text-sm">
100
+ <span
101
+ :class="policy.is_active ? 'text-emerald-400' : 'text-[var(--esc-panel-text-muted)]'"
102
+ >{{ policy.is_active ? 'Yes' : 'No' }}</span
103
+ >
104
+ </td>
105
+ <td class="px-4 py-3 text-right text-sm">
106
+ <Link
107
+ :href="route('escalated.admin.sla-policies.edit', policy.id)"
108
+ class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
109
+ >
110
+ Edit
111
+ </Link>
112
+ <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(policy.id)">
113
+ Delete
114
+ </button>
115
+ </td>
116
+ </tr>
117
+ </tbody>
118
+ </table>
119
+ </div>
120
+ </EscalatedLayout>
121
+ </template>
@@ -1,114 +1,114 @@
1
- <script setup>
2
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
- import { useForm } from '@inertiajs/vue3';
4
-
5
- const props = defineProps({
6
- status: { type: Object, default: null },
7
- categories: { type: Array, default: () => ['new', 'open', 'pending', 'on_hold', 'solved'] },
8
- });
9
-
10
- const categoryLabels = {
11
- new: 'New',
12
- open: 'Open',
13
- pending: 'Pending',
14
- on_hold: 'On-Hold',
15
- solved: 'Solved',
16
- };
17
-
18
- const form = useForm({
19
- label: props.status?.label || '',
20
- category: props.status?.category || 'open',
21
- color: props.status?.color || '#6b7280',
22
- description: props.status?.description || '',
23
- position: props.status?.position ?? 0,
24
- is_default: props.status?.is_default ?? false,
25
- });
26
-
27
- function submit() {
28
- if (props.status) {
29
- form.put(route('escalated.admin.statuses.update', props.status.id));
30
- } else {
31
- form.post(route('escalated.admin.statuses.store'));
32
- }
33
- }
34
- </script>
35
-
36
- <template>
37
- <EscalatedLayout :title="status ? 'Edit Status' : 'New Status'">
38
- <form
39
- class="mx-auto max-w-lg space-y-5 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-6"
40
- @submit.prevent="submit"
41
- >
42
- <div>
43
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Label</label>
44
- <input
45
- v-model="form.label"
46
- type="text"
47
- required
48
- class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
49
- />
50
- <div v-if="form.errors.label" class="mt-1 text-sm text-rose-400">{{ form.errors.label }}</div>
51
- </div>
52
-
53
- <div>
54
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Category</label>
55
- <select
56
- v-model="form.category"
57
- required
58
- class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
59
- >
60
- <option v-for="cat in categories" :key="cat" :value="cat">{{ categoryLabels[cat] || cat }}</option>
61
- </select>
62
- <div v-if="form.errors.category" class="mt-1 text-sm text-rose-400">{{ form.errors.category }}</div>
63
- </div>
64
-
65
- <div>
66
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
67
- <input
68
- v-model="form.color"
69
- type="color"
70
- class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
71
- />
72
- <div v-if="form.errors.color" class="mt-1 text-sm text-rose-400">{{ form.errors.color }}</div>
73
- </div>
74
-
75
- <div>
76
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Description</label>
77
- <textarea
78
- v-model="form.description"
79
- rows="2"
80
- class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
81
- ></textarea>
82
- </div>
83
-
84
- <div>
85
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Position</label>
86
- <input
87
- v-model.number="form.position"
88
- type="number"
89
- min="0"
90
- class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
91
- />
92
- </div>
93
-
94
- <label class="flex items-center gap-2">
95
- <input
96
- v-model="form.is_default"
97
- type="checkbox"
98
- class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface)] text-cyan-500 focus:ring-[var(--esc-panel-border-input)]"
99
- />
100
- <span class="text-sm text-[var(--esc-panel-text-secondary)]">Default status for this category</span>
101
- </label>
102
-
103
- <div class="flex justify-end">
104
- <button
105
- type="submit"
106
- :disabled="form.processing"
107
- class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-5 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
108
- >
109
- {{ status ? 'Update' : 'Create' }}
110
- </button>
111
- </div>
112
- </form>
113
- </EscalatedLayout>
114
- </template>
1
+ <script setup>
2
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
+ import { useForm } from '@inertiajs/vue3';
4
+
5
+ const props = defineProps({
6
+ status: { type: Object, default: null },
7
+ categories: { type: Array, default: () => ['new', 'open', 'pending', 'on_hold', 'solved'] },
8
+ });
9
+
10
+ const categoryLabels = {
11
+ new: 'New',
12
+ open: 'Open',
13
+ pending: 'Pending',
14
+ on_hold: 'On-Hold',
15
+ solved: 'Solved',
16
+ };
17
+
18
+ const form = useForm({
19
+ label: props.status?.label || '',
20
+ category: props.status?.category || 'open',
21
+ color: props.status?.color || '#6b7280',
22
+ description: props.status?.description || '',
23
+ position: props.status?.position ?? 0,
24
+ is_default: props.status?.is_default ?? false,
25
+ });
26
+
27
+ function submit() {
28
+ if (props.status) {
29
+ form.put(route('escalated.admin.statuses.update', props.status.id));
30
+ } else {
31
+ form.post(route('escalated.admin.statuses.store'));
32
+ }
33
+ }
34
+ </script>
35
+
36
+ <template>
37
+ <EscalatedLayout :title="status ? 'Edit Status' : 'New Status'">
38
+ <form
39
+ class="mx-auto max-w-lg space-y-5 rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-6"
40
+ @submit.prevent="submit"
41
+ >
42
+ <div>
43
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Label</label>
44
+ <input
45
+ v-model="form.label"
46
+ type="text"
47
+ required
48
+ class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
49
+ />
50
+ <div v-if="form.errors.label" class="mt-1 text-sm text-rose-400">{{ form.errors.label }}</div>
51
+ </div>
52
+
53
+ <div>
54
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Category</label>
55
+ <select
56
+ v-model="form.category"
57
+ required
58
+ class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
59
+ >
60
+ <option v-for="cat in categories" :key="cat" :value="cat">{{ categoryLabels[cat] || cat }}</option>
61
+ </select>
62
+ <div v-if="form.errors.category" class="mt-1 text-sm text-rose-400">{{ form.errors.category }}</div>
63
+ </div>
64
+
65
+ <div>
66
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Color</label>
67
+ <input
68
+ v-model="form.color"
69
+ type="color"
70
+ class="mt-1 h-10 w-16 rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)]"
71
+ />
72
+ <div v-if="form.errors.color" class="mt-1 text-sm text-rose-400">{{ form.errors.color }}</div>
73
+ </div>
74
+
75
+ <div>
76
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Description</label>
77
+ <textarea
78
+ v-model="form.description"
79
+ rows="2"
80
+ class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
81
+ ></textarea>
82
+ </div>
83
+
84
+ <div>
85
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]">Position</label>
86
+ <input
87
+ v-model.number="form.position"
88
+ type="number"
89
+ min="0"
90
+ class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
91
+ />
92
+ </div>
93
+
94
+ <label class="flex items-center gap-2">
95
+ <input
96
+ v-model="form.is_default"
97
+ type="checkbox"
98
+ class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface)] text-cyan-500 focus:ring-[var(--esc-panel-border-input)]"
99
+ />
100
+ <span class="text-sm text-[var(--esc-panel-text-secondary)]">Default status for this category</span>
101
+ </label>
102
+
103
+ <div class="flex justify-end">
104
+ <button
105
+ type="submit"
106
+ :disabled="form.processing"
107
+ class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-5 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
108
+ >
109
+ {{ status ? 'Update' : 'Create' }}
110
+ </button>
111
+ </div>
112
+ </form>
113
+ </EscalatedLayout>
114
+ </template>