@escalated-dev/escalated 0.6.0 → 0.7.1

package/src/pages/Admin/Workflows/Builder.vue

@@ -0,0 +1,207 @@
+<script setup>
+import EscalatedLayout from '../../../components/EscalatedLayout.vue';
+import WorkflowTriggerSelector from '../../../components/WorkflowTriggerSelector.vue';
+import WorkflowConditionBuilder from '../../../components/WorkflowConditionBuilder.vue';
+import WorkflowActionList from '../../../components/WorkflowActionList.vue';
+import { useForm } from '@inertiajs/vue3';
+import { ref, computed } from 'vue';
+
+const props = defineProps({
+    workflow: { type: Object, default: null },
+});
+
+const form = useForm({
+    name: props.workflow?.name || '',
+    description: props.workflow?.description || '',
+    trigger: props.workflow?.trigger || '',
+    conditions: props.workflow?.conditions || { match: 'all', conditions: [] },
+    actions: props.workflow?.actions || [],
+    active: props.workflow?.active ?? true,
+});
+
+const expandedStep = ref(props.workflow ? null : 1);
+
+function toggleStep(step) {
+    expandedStep.value = expandedStep.value === step ? null : step;
+}
+
+function submit() {
+    if (props.workflow) {
+        form.put(route('escalated.admin.workflows.update', props.workflow.id));
+    } else {
+        form.post(route('escalated.admin.workflows.store'));
+    }
+}
+
+const isValid = computed(() => {
+    return form.name && form.trigger && form.actions.length > 0;
+});
+
+const stepBorderColors = {
+    1: 'border-l-blue-500',
+    2: 'border-l-amber-500',
+    3: 'border-l-emerald-500',
+};
+
+const stepDotColors = {
+    1: 'bg-blue-500',
+    2: 'bg-amber-500',
+    3: 'bg-emerald-500',
+};
+
+const stepLabels = {
+    1: 'Trigger Event',
+    2: 'Conditions',
+    3: 'Actions',
+};
+
+const stepDescriptions = {
+    1: 'When this happens...',
+    2: 'Only if these conditions are met...',
+    3: 'Then do this...',
+};
+
+function stepHasData(step) {
+    switch (step) {
+        case 1:
+            return !!form.trigger;
+        case 2:
+            return form.conditions?.conditions?.length > 0;
+        case 3:
+            return form.actions?.length > 0;
+        default:
+            return false;
+    }
+}
+</script>
+
+<template>
+    <EscalatedLayout :title="workflow ? 'Edit Workflow' : 'Create Workflow'">
+        <form class="mx-auto max-w-3xl space-y-6" @submit.prevent="submit">
+            <!-- Header -->
+            <div class="rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-6">
+                <div class="space-y-4">
+                    <div>
+                        <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
+                            >Workflow Name</label
+                        >
+                        <input
+                            v-model="form.name"
+                            type="text"
+                            required
+                            placeholder="e.g. Auto-assign urgent tickets"
+                            class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
+                        />
+                        <p v-if="form.errors.name" class="mt-1 text-xs text-rose-400">{{ form.errors.name }}</p>
+                    </div>
+                    <div>
+                        <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
+                            >Description</label
+                        >
+                        <textarea
+                            v-model="form.description"
+                            rows="2"
+                            placeholder="What does this workflow do?"
+                            class="mt-1 w-full resize-y rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
+                        />
+                    </div>
+                    <div>
+                        <label class="flex items-center gap-2 text-sm text-[var(--esc-panel-text-secondary)]">
+                            <input
+                                v-model="form.active"
+                                type="checkbox"
+                                class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] text-cyan-500 focus:ring-cyan-500/20"
+                            />
+                            Active
+                        </label>
+                    </div>
+                </div>
+            </div>
+
+            <!-- Steps -->
+            <div class="relative space-y-4">
+                <!-- Vertical connector line -->
+                <div class="absolute top-0 bottom-0 left-6 w-px bg-[var(--esc-panel-border)]" />
+
+                <!-- Step 1: Trigger -->
+                <div
+                    v-for="step in [1, 2, 3]"
+                    :key="step"
+                    class="relative rounded-xl border border-[var(--esc-panel-border)] border-l-4 bg-[var(--esc-panel-surface)] transition-all"
+                    :class="stepBorderColors[step]"
+                >
+                    <!-- Step dot -->
+                    <div
+                        class="absolute -left-[11px] top-4 flex h-5 w-5 items-center justify-center rounded-full"
+                        :class="stepDotColors[step]"
+                    >
+                        <span v-if="stepHasData(step)" class="text-[10px] font-bold text-white">
+                            <svg class="h-3 w-3" fill="none" stroke="currentColor" stroke-width="3" viewBox="0 0 24 24">
+                                <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5" />
+                            </svg>
+                        </span>
+                        <span v-else class="text-[10px] font-bold text-white">{{ step }}</span>
+                    </div>
+
+                    <!-- Step header -->
+                    <button
+                        type="button"
+                        class="flex w-full items-center gap-3 px-6 py-4 text-left"
+                        @click="toggleStep(step)"
+                    >
+                        <div class="flex-1">
+                            <h3 class="text-sm font-semibold text-[var(--esc-panel-text-secondary)]">
+                                {{ stepLabels[step] }}
+                                <span
+                                    v-if="step === 2"
+                                    class="ml-1 text-xs font-normal text-[var(--esc-panel-text-muted)]"
+                                    >(optional)</span
+                                >
+                            </h3>
+                            <p class="text-xs text-[var(--esc-panel-text-muted)]">{{ stepDescriptions[step] }}</p>
+                        </div>
+                        <svg
+                            class="h-4 w-4 text-[var(--esc-panel-text-muted)] transition-transform"
+                            :class="expandedStep === step ? 'rotate-180' : ''"
+                            fill="none"
+                            stroke="currentColor"
+                            stroke-width="2"
+                            viewBox="0 0 24 24"
+                        >
+                            <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
+                        </svg>
+                    </button>
+
+                    <!-- Step content -->
+                    <div v-if="expandedStep === step" class="border-t border-[var(--esc-panel-border)] px-6 py-4">
+                        <!-- Trigger selector -->
+                        <WorkflowTriggerSelector v-if="step === 1" v-model="form.trigger" />
+
+                        <!-- Condition builder -->
+                        <WorkflowConditionBuilder v-if="step === 2" v-model="form.conditions" />
+
+                        <!-- Action list -->
+                        <WorkflowActionList v-if="step === 3" v-model="form.actions" />
+                    </div>
+                </div>
+            </div>
+
+            <!-- Footer buttons -->
+            <div class="flex items-center gap-3 pt-2">
+                <button
+                    type="submit"
+                    :disabled="form.processing || !isValid"
+                    class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-6 py-2.5 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
+                >
+                    {{ form.processing ? 'Saving...' : workflow ? 'Update Workflow' : 'Create Workflow' }}
+                </button>
+                <a
+                    :href="route('escalated.admin.workflows.index')"
+                    class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2.5 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]"
+                >
+                    Cancel
+                </a>
+            </div>
+        </form>
+    </EscalatedLayout>
+</template>

package/src/pages/Admin/Workflows/Index.vue

@@ -0,0 +1,235 @@
+<script setup>
+import EscalatedLayout from '../../../components/EscalatedLayout.vue';
+import { Link, router } from '@inertiajs/vue3';
+import { ref } from 'vue';
+
+defineProps({
+    workflows: { type: Array, default: () => [] },
+});
+
+const dragIndex = ref(null);
+
+function destroy(id) {
+    if (confirm('Delete this workflow? This cannot be undone.')) {
+        router.delete(route('escalated.admin.workflows.destroy', id));
+    }
+}
+
+function toggleActive(workflow) {
+    router.put(route('escalated.admin.workflows.toggle', workflow.id), {
+        active: !workflow.active,
+    });
+}
+
+function onDragStart(index) {
+    dragIndex.value = index;
+}
+
+function onDragOver(event) {
+    event.preventDefault();
+}
+
+function onDrop(event, workflows, targetIndex) {
+    event.preventDefault();
+    if (dragIndex.value === null || dragIndex.value === targetIndex) return;
+    const ids = workflows.map((w) => w.id);
+    const [moved] = ids.splice(dragIndex.value, 1);
+    ids.splice(targetIndex, 0, moved);
+    router.post(route('escalated.admin.workflows.reorder'), { ids });
+    dragIndex.value = null;
+}
+
+function onDragEnd() {
+    dragIndex.value = null;
+}
+
+function triggerBadgeClass(trigger) {
+    const classes = {
+        ticket_created: 'bg-blue-500/10 text-blue-400',
+        ticket_updated: 'bg-cyan-500/10 text-cyan-400',
+        reply_added: 'bg-emerald-500/10 text-emerald-400',
+        status_changed: 'bg-violet-500/10 text-violet-400',
+        ticket_assigned: 'bg-indigo-500/10 text-indigo-400',
+        ticket_escalated: 'bg-red-500/10 text-red-400',
+        sla_breached: 'bg-rose-500/10 text-rose-400',
+        sla_warning: 'bg-amber-500/10 text-amber-400',
+        chat_started: 'bg-teal-500/10 text-teal-400',
+        chat_ended: 'bg-gray-500/10 text-gray-400',
+    };
+    return classes[trigger] || 'bg-gray-500/10 text-gray-400';
+}
+
+function triggerLabel(trigger) {
+    return (trigger || '').replace(/_/g, ' ').replace(/\b\w/g, (c) => c.toUpperCase());
+}
+</script>
+
+<template>
+    <EscalatedLayout title="Workflows">
+        <div class="mb-4 flex items-center justify-between">
+            <div>
+                <h2 class="text-lg font-semibold text-[var(--esc-panel-text-secondary)]">Workflows</h2>
+                <p class="text-xs text-[var(--esc-panel-text-muted)]">
+                    Event-driven automations with conditions, actions, and delays
+                </p>
+            </div>
+            <div class="flex items-center gap-3">
+                <Link
+                    :href="route('escalated.admin.workflows.logs')"
+                    class="rounded-lg border border-[var(--esc-panel-border)] px-3 py-2 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]"
+                >
+                    View Logs
+                </Link>
+                <Link
+                    :href="route('escalated.admin.workflows.create')"
+                    class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]"
+                >
+                    Create Workflow
+                </Link>
+            </div>
+        </div>
+
+        <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
+            <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
+                <thead>
+                    <tr class="bg-[var(--esc-panel-hover)]">
+                        <th class="w-8 px-2 py-3" />
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Name
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Trigger
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Status
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Last Triggered
+                        </th>
+                        <th
+                            class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Runs
+                        </th>
+                        <th
+                            class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
+                        >
+                            Actions
+                        </th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-[var(--esc-panel-border)]">
+                    <tr v-if="!workflows?.length">
+                        <td colspan="7" class="px-4 py-12 text-center">
+                            <svg
+                                class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
+                                fill="none"
+                                stroke="currentColor"
+                                stroke-width="1.5"
+                                viewBox="0 0 24 24"
+                            >
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M9.594 3.94c.09-.542.56-.94 1.11-.94h2.593c.55 0 1.02.398 1.11.94l.213 1.281c.063.374.313.686.645.87.074.04.147.083.22.127.324.196.72.257 1.075.124l1.217-.456a1.125 1.125 0 011.37.49l1.296 2.247a1.125 1.125 0 01-.26 1.431l-1.003.827c-.293.24-.438.613-.431.992a6.759 6.759 0 010 .255c-.007.378.138.75.43.99l1.005.828c.424.35.534.954.26 1.43l-1.298 2.247a1.125 1.125 0 01-1.369.491l-1.217-.456c-.355-.133-.75-.072-1.076.124a6.57 6.57 0 01-.22.128c-.331.183-.581.495-.644.869l-.213 1.28c-.09.543-.56.941-1.11.941h-2.594c-.55 0-1.02-.398-1.11-.94l-.213-1.281c-.062-.374-.312-.686-.644-.87a6.52 6.52 0 01-.22-.127c-.325-.196-.72-.257-1.076-.124l-1.217.456a1.125 1.125 0 01-1.369-.49l-1.297-2.247a1.125 1.125 0 01.26-1.431l1.004-.827c.292-.24.437-.613.43-.992a6.932 6.932 0 010-.255c.007-.378-.138-.75-.43-.99l-1.004-.828a1.125 1.125 0 01-.26-1.43l1.297-2.247a1.125 1.125 0 011.37-.491l1.216.456c.356.133.751.072 1.076-.124.072-.044.146-.087.22-.128.332-.183.582-.495.644-.869l.214-1.281z"
+                                />
+                                <path
+                                    stroke-linecap="round"
+                                    stroke-linejoin="round"
+                                    d="M15 12a3 3 0 11-6 0 3 3 0 016 0z"
+                                />
+                            </svg>
+                            <p class="text-sm text-[var(--esc-panel-text-muted)]">No workflows yet</p>
+                            <p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
+                                Create event-driven automations with conditions and actions
+                            </p>
+                        </td>
+                    </tr>
+                    <tr
+                        v-for="(workflow, i) in workflows"
+                        :key="workflow.id"
+                        class="transition-colors hover:bg-[var(--esc-panel-hover)]"
+                        draggable="true"
+                        @dragstart="onDragStart(i)"
+                        @dragover="onDragOver($event)"
+                        @drop="onDrop($event, workflows, i)"
+                        @dragend="onDragEnd"
+                    >
+                        <td class="px-2 py-3">
+                            <div class="cursor-grab text-[var(--esc-panel-text-muted)]">
+                                <svg class="h-4 w-4" fill="currentColor" viewBox="0 0 24 24">
+                                    <circle cx="9" cy="6" r="1.5" />
+                                    <circle cx="15" cy="6" r="1.5" />
+                                    <circle cx="9" cy="12" r="1.5" />
+                                    <circle cx="15" cy="12" r="1.5" />
+                                    <circle cx="9" cy="18" r="1.5" />
+                                    <circle cx="15" cy="18" r="1.5" />
+                                </svg>
+                            </div>
+                        </td>
+                        <td class="px-4 py-3">
+                            <Link
+                                :href="route('escalated.admin.workflows.edit', workflow.id)"
+                                class="text-sm font-medium text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
+                            >
+                                {{ workflow.name }}
+                            </Link>
+                            <p
+                                v-if="workflow.description"
+                                class="mt-0.5 truncate text-xs text-[var(--esc-panel-text-muted)]"
+                            >
+                                {{ workflow.description }}
+                            </p>
+                        </td>
+                        <td class="px-4 py-3">
+                            <span
+                                class="inline-flex rounded-full px-2.5 py-0.5 text-xs font-medium"
+                                :class="triggerBadgeClass(workflow.trigger)"
+                            >
+                                {{ triggerLabel(workflow.trigger) }}
+                            </span>
+                        </td>
+                        <td class="px-4 py-3">
+                            <button
+                                type="button"
+                                class="relative inline-flex h-5 w-9 flex-shrink-0 cursor-pointer rounded-full border-2 border-transparent transition-colors duration-200 ease-in-out focus:outline-none"
+                                :class="workflow.active ? 'bg-emerald-500' : 'bg-[var(--esc-panel-border)]'"
+                                @click="toggleActive(workflow)"
+                            >
+                                <span
+                                    class="pointer-events-none inline-block h-4 w-4 transform rounded-full bg-white shadow ring-0 transition duration-200 ease-in-out"
+                                    :class="workflow.active ? 'translate-x-4' : 'translate-x-0'"
+                                />
+                            </button>
+                        </td>
+                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                            {{ workflow.last_triggered_at || '---' }}
+                        </td>
+                        <td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
+                            {{ workflow.trigger_count || 0 }}
+                        </td>
+                        <td class="px-4 py-3 text-right text-sm">
+                            <Link
+                                :href="route('escalated.admin.workflows.edit', workflow.id)"
+                                class="text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
+                            >
+                                Edit
+                            </Link>
+                            <button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(workflow.id)">
+                                Delete
+                            </button>
+                        </td>
+                    </tr>
+                </tbody>
+            </table>
+        </div>
+    </EscalatedLayout>
+</template>