@escalated-dev/escalated 0.6.0 → 0.7.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/LICENSE +21 -21
- package/README.md +125 -2
- package/package.json +40 -5
- package/src/components/ActiveChatsPanel.vue +246 -0
- package/src/components/ActivityTimeline.stories.js +55 -0
- package/src/components/ActivityTimeline.vue +83 -66
- package/src/components/AdminDashboard.stories.js +1423 -0
- package/src/components/AgentLoadIndicator.stories.js +37 -0
- package/src/components/AgentLoadIndicator.vue +49 -0
- package/src/components/AgentPerformanceCard.vue +44 -0
- package/src/components/ArticleEditor.vue +82 -0
- package/src/components/AssigneeSelect.vue +37 -23
- package/src/components/AttachmentList.vue +65 -37
- package/src/components/AuditLogEntry.vue +95 -0
- package/src/components/BulkActionBar.vue +166 -97
- package/src/components/CategoryTree.vue +89 -0
- package/src/components/ChartWidget.vue +46 -0
- package/src/components/ChatActionBar.vue +226 -0
- package/src/components/ChatBubble.vue +162 -0
- package/src/components/ChatComposer.vue +308 -0
- package/src/components/ChatQueue.vue +222 -0
- package/src/components/ChatThread.vue +197 -0
- package/src/components/CollisionWarning.stories.js +30 -0
- package/src/components/CollisionWarning.vue +68 -0
- package/src/components/ConditionalFieldRules.vue +135 -0
- package/src/components/ContextPanel.vue +66 -0
- package/src/components/ContextPanelSection.vue +65 -0
- package/src/components/CustomFieldRenderer.vue +159 -0
- package/src/components/EscalatedLayout.vue +424 -70
- package/src/components/FileDropzone.vue +57 -41
- package/src/components/FollowButton.stories.js +30 -0
- package/src/components/FollowButton.vue +88 -63
- package/src/components/KeyboardShortcutHelp.vue +213 -123
- package/src/components/KnowledgePanel.vue +122 -0
- package/src/components/KpiCard.stories.js +32 -0
- package/src/components/KpiCard.vue +88 -0
- package/src/components/MacroDropdown.vue +150 -90
- package/src/components/MentionDropdown.vue +154 -0
- package/src/components/MetricComparison.vue +89 -0
- package/src/components/PercentileChart.vue +67 -0
- package/src/components/PeriodSelector.vue +98 -0
- package/src/components/PermissionMatrix.vue +107 -0
- package/src/components/PinnedNotes.vue +129 -90
- package/src/components/PluginSlot.vue +68 -62
- package/src/components/PresenceIndicator.vue +138 -28
- package/src/components/PriorityBadge.stories.js +33 -0
- package/src/components/PriorityBadge.vue +46 -39
- package/src/components/QuickFilters.vue +65 -49
- package/src/components/ReplyComposer.vue +207 -30
- package/src/components/ReplyThread.vue +111 -21
- package/src/components/ReportChart.vue +395 -0
- package/src/components/ReportExportButton.vue +108 -0
- package/src/components/SatisfactionRating.vue +180 -128
- package/src/components/SaveViewDialog.vue +172 -0
- package/src/components/SavedViewSidebar.vue +208 -0
- package/src/components/ScheduleEditor.vue +104 -0
- package/src/components/SideConversation.vue +165 -0
- package/src/components/SideConversationList.vue +147 -0
- package/src/components/SkillTagManager.vue +79 -0
- package/src/components/SlaComplianceChart.vue +46 -0
- package/src/components/SlaTimer.stories.js +35 -0
- package/src/components/SlaTimer.vue +62 -49
- package/src/components/SnoozeButton.vue +247 -0
- package/src/components/StatsCard.stories.js +24 -0
- package/src/components/StatsCard.vue +18 -6
- package/src/components/StatusBadge.stories.js +53 -0
- package/src/components/StatusBadge.vue +78 -46
- package/src/components/TagSelect.vue +84 -53
- package/src/components/TicketFilters.vue +247 -46
- package/src/components/TicketLinkPanel.vue +193 -0
- package/src/components/TicketList.vue +536 -74
- package/src/components/TicketMergeDialog.vue +157 -0
- package/src/components/TicketSidebar.vue +167 -99
- package/src/components/TicketSplitDialog.vue +98 -0
- package/src/components/TicketTypeSelector.vue +21 -0
- package/src/components/TotpInput.stories.js +9 -0
- package/src/components/TotpInput.vue +81 -0
- package/src/components/TwoFactorSetup.vue +113 -0
- package/src/components/VariableTokenInput.vue +111 -0
- package/src/components/WorkflowActionConfig.vue +287 -0
- package/src/components/WorkflowActionList.vue +350 -0
- package/src/components/WorkflowConditionBuilder.vue +265 -0
- package/src/components/WorkflowTriggerSelector.vue +125 -0
- package/src/composables/useChat.js +187 -0
- package/src/composables/useDebouncedSearch.js +38 -0
- package/src/composables/useI18n.js +80 -80
- package/src/composables/useKeyboardShortcuts.js +46 -46
- package/src/composables/useMentions.js +134 -0
- package/src/composables/usePluginExtensions.js +159 -67
- package/src/composables/usePluginHooks.js +65 -0
- package/src/composables/useRealtime.js +182 -0
- package/src/defineEscalatedPlugin.js +76 -50
- package/src/index.js +77 -28
- package/src/locales/ar.json +727 -0
- package/src/locales/de.json +678 -430
- package/src/locales/en.json +717 -430
- package/src/locales/es.json +679 -430
- package/src/locales/fr.json +680 -431
- package/src/locales/index.js +12 -2
- package/src/locales/it.json +727 -0
- package/src/locales/ja.json +727 -0
- package/src/locales/ko.json +727 -0
- package/src/locales/nl.json +727 -0
- package/src/locales/pl.json +727 -0
- package/src/locales/pt-BR.json +727 -0
- package/src/locales/ru.json +727 -0
- package/src/locales/tr.json +727 -0
- package/src/locales/zh-CN.json +727 -0
- package/src/pages/Admin/ApiTokens/Index.vue +381 -217
- package/src/pages/Admin/AuditLog/Index.vue +154 -0
- package/src/pages/Admin/BusinessHours/Form.vue +172 -0
- package/src/pages/Admin/BusinessHours/Index.vue +113 -0
- package/src/pages/Admin/CannedResponses/Index.vue +82 -25
- package/src/pages/Admin/Capacity/Index.vue +134 -0
- package/src/pages/Admin/CustomFields/Form.vue +195 -0
- package/src/pages/Admin/CustomFields/Index.vue +134 -0
- package/src/pages/Admin/CustomObjects/Form.vue +202 -0
- package/src/pages/Admin/CustomObjects/Index.vue +127 -0
- package/src/pages/Admin/CustomObjects/Records.vue +228 -0
- package/src/pages/Admin/Departments/Form.vue +35 -11
- package/src/pages/Admin/Departments/Index.vue +74 -21
- package/src/pages/Admin/EscalationRules/Form.vue +86 -25
- package/src/pages/Admin/EscalationRules/Index.vue +158 -37
- package/src/pages/Admin/Import/Connect.vue +95 -0
- package/src/pages/Admin/Import/Index.vue +102 -0
- package/src/pages/Admin/Import/Mapping.vue +110 -0
- package/src/pages/Admin/Import/Progress.vue +153 -0
- package/src/pages/Admin/Import/Review.vue +76 -0
- package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -0
- package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -0
- package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -0
- package/src/pages/Admin/Macros/Index.vue +448 -287
- package/src/pages/Admin/Plugins/Index.vue +327 -197
- package/src/pages/Admin/Reports/AgentDetail.vue +132 -0
- package/src/pages/Admin/Reports/AgentMetrics.vue +115 -0
- package/src/pages/Admin/Reports/AgentRanking.vue +246 -0
- package/src/pages/Admin/Reports/Cohorts.vue +180 -0
- package/src/pages/Admin/Reports/Comparison.vue +141 -0
- package/src/pages/Admin/Reports/CsatReport.vue +127 -0
- package/src/pages/Admin/Reports/Dashboard.vue +226 -0
- package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -0
- package/src/pages/Admin/Reports/ResponseTimes.vue +164 -0
- package/src/pages/Admin/Reports/SlaReport.vue +162 -0
- package/src/pages/Admin/Reports/SlaTrends.vue +183 -0
- package/src/pages/Admin/Reports.vue +206 -101
- package/src/pages/Admin/Roles/Form.vue +71 -0
- package/src/pages/Admin/Roles/Index.vue +122 -0
- package/src/pages/Admin/Settings/CsatSettings.vue +165 -0
- package/src/pages/Admin/Settings/DataRetention.vue +182 -0
- package/src/pages/Admin/Settings/EmailSettings.vue +243 -0
- package/src/pages/Admin/Settings/Sandbox.vue +135 -0
- package/src/pages/Admin/Settings/SsoSettings.vue +218 -0
- package/src/pages/Admin/Settings/TwoFactor.vue +110 -0
- package/src/pages/Admin/Settings.vue +847 -99
- package/src/pages/Admin/Skills/Form.vue +53 -0
- package/src/pages/Admin/Skills/Index.vue +94 -0
- package/src/pages/Admin/SlaPolicies/Form.vue +62 -19
- package/src/pages/Admin/SlaPolicies/Index.vue +85 -23
- package/src/pages/Admin/Statuses/Form.vue +114 -0
- package/src/pages/Admin/Statuses/Index.vue +153 -0
- package/src/pages/Admin/Tags/Index.vue +121 -35
- package/src/pages/Admin/Tickets/Index.vue +96 -9
- package/src/pages/Admin/Tickets/Show.vue +130 -37
- package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -0
- package/src/pages/Admin/Webhooks/Form.vue +110 -0
- package/src/pages/Admin/Webhooks/Index.vue +136 -0
- package/src/pages/Admin/Workflows/Builder.vue +207 -0
- package/src/pages/Admin/Workflows/Index.vue +235 -0
- package/src/pages/Admin/Workflows/Logs.vue +286 -0
- package/src/pages/Agent/Dashboard.vue +311 -186
- package/src/pages/Agent/TicketIndex.vue +80 -6
- package/src/pages/Agent/TicketShow.vue +399 -60
- package/src/pages/Customer/Create.vue +37 -10
- package/src/pages/Customer/Index.vue +9 -2
- package/src/pages/Customer/KnowledgeBase/Article.vue +129 -0
- package/src/pages/Customer/KnowledgeBase/Index.vue +151 -0
- package/src/pages/Customer/Show.vue +69 -63
- package/src/pages/Guest/Create.vue +40 -15
- package/src/pages/Guest/Show.vue +124 -93
- package/src/plugin.js +111 -1
- package/src/utils/constants.js +30 -0
- package/src/utils/formatting.js +35 -0
- package/src/utils/mentionHighlight.js +24 -0
- package/src/utils/sanitizeHtml.js +78 -64
- package/src/widget/EscalatedWidget.vue +804 -0
- package/src/widget/index.js +254 -0
- package/src/pages/Admin/Plugins.vue +0 -129
|
@@ -1,128 +1,180 @@
|
|
|
1
|
-
<script setup>
|
|
2
|
-
import { ref, computed, inject } from 'vue';
|
|
3
|
-
import { router } from '@inertiajs/vue3';
|
|
4
|
-
|
|
5
|
-
const props = defineProps({
|
|
6
|
-
action: { type: String, required: true },
|
|
7
|
-
existingRating: { type: Object, default: null },
|
|
8
|
-
});
|
|
9
|
-
|
|
10
|
-
const escDark = inject(
|
|
11
|
-
|
|
12
|
-
|
|
13
|
-
|
|
14
|
-
const
|
|
15
|
-
const
|
|
16
|
-
|
|
17
|
-
const
|
|
18
|
-
|
|
19
|
-
|
|
20
|
-
|
|
21
|
-
|
|
22
|
-
|
|
23
|
-
|
|
24
|
-
|
|
25
|
-
|
|
26
|
-
|
|
27
|
-
|
|
28
|
-
|
|
29
|
-
|
|
30
|
-
|
|
31
|
-
|
|
32
|
-
|
|
33
|
-
|
|
34
|
-
|
|
35
|
-
|
|
36
|
-
|
|
37
|
-
|
|
38
|
-
|
|
39
|
-
|
|
40
|
-
|
|
41
|
-
|
|
42
|
-
|
|
43
|
-
|
|
44
|
-
|
|
45
|
-
|
|
46
|
-
|
|
47
|
-
|
|
48
|
-
|
|
49
|
-
|
|
50
|
-
|
|
51
|
-
|
|
52
|
-
|
|
53
|
-
|
|
54
|
-
|
|
55
|
-
|
|
56
|
-
|
|
57
|
-
|
|
58
|
-
|
|
59
|
-
|
|
60
|
-
|
|
61
|
-
|
|
62
|
-
|
|
63
|
-
|
|
64
|
-
|
|
65
|
-
|
|
66
|
-
|
|
67
|
-
|
|
68
|
-
|
|
69
|
-
|
|
70
|
-
|
|
71
|
-
|
|
72
|
-
|
|
73
|
-
|
|
74
|
-
|
|
75
|
-
|
|
76
|
-
|
|
77
|
-
|
|
78
|
-
|
|
79
|
-
|
|
80
|
-
|
|
81
|
-
|
|
82
|
-
|
|
83
|
-
|
|
84
|
-
|
|
85
|
-
|
|
86
|
-
|
|
87
|
-
|
|
88
|
-
|
|
89
|
-
|
|
90
|
-
|
|
91
|
-
|
|
92
|
-
|
|
93
|
-
|
|
94
|
-
|
|
95
|
-
|
|
96
|
-
|
|
97
|
-
|
|
98
|
-
|
|
99
|
-
|
|
100
|
-
|
|
101
|
-
|
|
102
|
-
|
|
103
|
-
|
|
104
|
-
|
|
105
|
-
|
|
106
|
-
|
|
107
|
-
|
|
108
|
-
|
|
109
|
-
|
|
110
|
-
|
|
111
|
-
|
|
112
|
-
|
|
113
|
-
|
|
114
|
-
|
|
115
|
-
|
|
116
|
-
</
|
|
117
|
-
<
|
|
118
|
-
|
|
119
|
-
|
|
120
|
-
|
|
121
|
-
|
|
122
|
-
|
|
123
|
-
|
|
124
|
-
|
|
125
|
-
</
|
|
126
|
-
</div>
|
|
127
|
-
|
|
128
|
-
|
|
1
|
+
<script setup>
|
|
2
|
+
import { ref, computed, inject } from 'vue';
|
|
3
|
+
import { router } from '@inertiajs/vue3';
|
|
4
|
+
|
|
5
|
+
const props = defineProps({
|
|
6
|
+
action: { type: String, required: true },
|
|
7
|
+
existingRating: { type: Object, default: null },
|
|
8
|
+
});
|
|
9
|
+
|
|
10
|
+
const escDark = inject(
|
|
11
|
+
'esc-dark',
|
|
12
|
+
computed(() => false),
|
|
13
|
+
);
|
|
14
|
+
const hoveredStar = ref(0);
|
|
15
|
+
const selectedRating = ref(props.existingRating?.rating || 0);
|
|
16
|
+
const comment = ref(props.existingRating?.comment || '');
|
|
17
|
+
const processing = ref(false);
|
|
18
|
+
const submitted = ref(false);
|
|
19
|
+
|
|
20
|
+
const isReadOnly = computed(() => !!props.existingRating);
|
|
21
|
+
|
|
22
|
+
const displayRating = computed(() => {
|
|
23
|
+
if (isReadOnly.value) return props.existingRating.rating;
|
|
24
|
+
if (hoveredStar.value > 0) return hoveredStar.value;
|
|
25
|
+
return selectedRating.value;
|
|
26
|
+
});
|
|
27
|
+
|
|
28
|
+
const ratingLabels = ['', 'Terrible', 'Poor', 'Okay', 'Good', 'Excellent'];
|
|
29
|
+
|
|
30
|
+
function selectStar(star) {
|
|
31
|
+
if (isReadOnly.value) return;
|
|
32
|
+
selectedRating.value = star;
|
|
33
|
+
}
|
|
34
|
+
|
|
35
|
+
function hoverStar(star) {
|
|
36
|
+
if (isReadOnly.value) return;
|
|
37
|
+
hoveredStar.value = star;
|
|
38
|
+
}
|
|
39
|
+
|
|
40
|
+
function leaveStars() {
|
|
41
|
+
hoveredStar.value = 0;
|
|
42
|
+
}
|
|
43
|
+
|
|
44
|
+
function submit() {
|
|
45
|
+
if (!selectedRating.value || processing.value || isReadOnly.value) return;
|
|
46
|
+
processing.value = true;
|
|
47
|
+
router.post(
|
|
48
|
+
props.action,
|
|
49
|
+
{
|
|
50
|
+
rating: selectedRating.value,
|
|
51
|
+
comment: comment.value || null,
|
|
52
|
+
},
|
|
53
|
+
{
|
|
54
|
+
preserveScroll: true,
|
|
55
|
+
onSuccess: () => {
|
|
56
|
+
submitted.value = true;
|
|
57
|
+
},
|
|
58
|
+
onFinish: () => {
|
|
59
|
+
processing.value = false;
|
|
60
|
+
},
|
|
61
|
+
},
|
|
62
|
+
);
|
|
63
|
+
}
|
|
64
|
+
</script>
|
|
65
|
+
|
|
66
|
+
<template>
|
|
67
|
+
<div
|
|
68
|
+
:class="[
|
|
69
|
+
'rounded-xl border p-5',
|
|
70
|
+
escDark ? 'border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]' : 'border-gray-200 bg-white',
|
|
71
|
+
]"
|
|
72
|
+
>
|
|
73
|
+
<h3 :class="['text-sm font-semibold', escDark ? 'text-[var(--esc-panel-text-secondary)]' : 'text-gray-900']">
|
|
74
|
+
{{ isReadOnly ? 'Customer Rating' : 'How was your experience?' }}
|
|
75
|
+
</h3>
|
|
76
|
+
|
|
77
|
+
<!-- Stars -->
|
|
78
|
+
<div class="mt-3 flex items-center gap-1" @mouseleave="leaveStars">
|
|
79
|
+
<button
|
|
80
|
+
v-for="star in 5"
|
|
81
|
+
:key="star"
|
|
82
|
+
:disabled="isReadOnly"
|
|
83
|
+
:aria-label="'Rate ' + star + ' star' + (star !== 1 ? 's' : '')"
|
|
84
|
+
:class="['transition-transform', !isReadOnly && 'hover:scale-110', isReadOnly && 'cursor-default']"
|
|
85
|
+
@click="selectStar(star)"
|
|
86
|
+
@mouseenter="hoverStar(star)"
|
|
87
|
+
>
|
|
88
|
+
<!-- Filled star -->
|
|
89
|
+
<svg
|
|
90
|
+
v-if="star <= displayRating"
|
|
91
|
+
class="h-7 w-7"
|
|
92
|
+
viewBox="0 0 24 24"
|
|
93
|
+
fill="currentColor"
|
|
94
|
+
:class="escDark ? 'text-amber-400' : 'text-yellow-400'"
|
|
95
|
+
>
|
|
96
|
+
<path
|
|
97
|
+
d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.007 5.404.433c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.433 2.082-5.006z"
|
|
98
|
+
/>
|
|
99
|
+
</svg>
|
|
100
|
+
<!-- Empty star -->
|
|
101
|
+
<svg
|
|
102
|
+
v-else
|
|
103
|
+
class="h-7 w-7"
|
|
104
|
+
fill="none"
|
|
105
|
+
stroke="currentColor"
|
|
106
|
+
stroke-width="1.5"
|
|
107
|
+
viewBox="0 0 24 24"
|
|
108
|
+
:class="escDark ? 'text-[var(--esc-panel-text-muted)]' : 'text-gray-300'"
|
|
109
|
+
>
|
|
110
|
+
<path
|
|
111
|
+
stroke-linecap="round"
|
|
112
|
+
stroke-linejoin="round"
|
|
113
|
+
d="M11.48 3.499a.562.562 0 011.04 0l2.125 5.111a.563.563 0 00.475.345l5.518.442c.499.04.701.663.321.988l-4.204 3.602a.563.563 0 00-.182.557l1.285 5.385a.562.562 0 01-.84.61l-4.725-2.885a.563.563 0 00-.586 0L6.982 20.54a.562.562 0 01-.84-.61l1.285-5.386a.562.562 0 00-.182-.557l-4.204-3.602a.563.563 0 01.321-.988l5.518-.442a.563.563 0 00.475-.345L11.48 3.5z"
|
|
114
|
+
/>
|
|
115
|
+
</svg>
|
|
116
|
+
</button>
|
|
117
|
+
<span
|
|
118
|
+
v-if="displayRating > 0"
|
|
119
|
+
:class="[
|
|
120
|
+
'ml-2 text-sm font-medium',
|
|
121
|
+
escDark ? 'text-[var(--esc-panel-text-tertiary)]' : 'text-gray-500',
|
|
122
|
+
]"
|
|
123
|
+
>
|
|
124
|
+
{{ ratingLabels[displayRating] }}
|
|
125
|
+
</span>
|
|
126
|
+
</div>
|
|
127
|
+
|
|
128
|
+
<!-- Comment -->
|
|
129
|
+
<div v-if="!isReadOnly" class="mt-4">
|
|
130
|
+
<textarea
|
|
131
|
+
v-model="comment"
|
|
132
|
+
rows="3"
|
|
133
|
+
placeholder="Any additional feedback? (optional)"
|
|
134
|
+
:class="[
|
|
135
|
+
'w-full rounded-lg border px-3 py-2 text-sm focus:outline-none',
|
|
136
|
+
escDark
|
|
137
|
+
? 'border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] text-[var(--esc-panel-text-secondary)] placeholder-[var(--esc-panel-text-muted)] focus:border-[var(--esc-panel-border-input)] focus:ring-1 focus:ring-[var(--esc-panel-border-input)]'
|
|
138
|
+
: 'border-gray-300 text-gray-900 placeholder-gray-400 focus:border-blue-500 focus:ring-1 focus:ring-blue-500',
|
|
139
|
+
]"
|
|
140
|
+
>
|
|
141
|
+
</textarea>
|
|
142
|
+
</div>
|
|
143
|
+
|
|
144
|
+
<!-- Read-only comment display -->
|
|
145
|
+
<div v-if="isReadOnly && existingRating.comment" class="mt-3">
|
|
146
|
+
<p :class="['text-sm italic', escDark ? 'text-[var(--esc-panel-text-tertiary)]' : 'text-gray-600']">
|
|
147
|
+
"{{ existingRating.comment }}"
|
|
148
|
+
</p>
|
|
149
|
+
</div>
|
|
150
|
+
|
|
151
|
+
<!-- Submit -->
|
|
152
|
+
<div v-if="!isReadOnly" class="mt-3">
|
|
153
|
+
<div
|
|
154
|
+
v-if="submitted"
|
|
155
|
+
:class="[
|
|
156
|
+
'rounded-lg px-3 py-2 text-sm font-medium',
|
|
157
|
+
escDark
|
|
158
|
+
? 'bg-emerald-500/10 text-emerald-400 ring-1 ring-emerald-500/20'
|
|
159
|
+
: 'bg-green-50 text-green-700',
|
|
160
|
+
]"
|
|
161
|
+
>
|
|
162
|
+
Thank you for your feedback!
|
|
163
|
+
</div>
|
|
164
|
+
<button
|
|
165
|
+
v-else
|
|
166
|
+
:disabled="!selectedRating || processing"
|
|
167
|
+
:class="[
|
|
168
|
+
'rounded-lg px-4 py-2 text-sm font-medium text-white transition-all',
|
|
169
|
+
escDark
|
|
170
|
+
? 'bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]'
|
|
171
|
+
: 'bg-blue-600 hover:bg-blue-700',
|
|
172
|
+
(!selectedRating || processing) && 'cursor-not-allowed opacity-40',
|
|
173
|
+
]"
|
|
174
|
+
@click="submit"
|
|
175
|
+
>
|
|
176
|
+
Submit Rating
|
|
177
|
+
</button>
|
|
178
|
+
</div>
|
|
179
|
+
</div>
|
|
180
|
+
</template>
|
|
@@ -0,0 +1,172 @@
|
|
|
1
|
+
<script setup>
|
|
2
|
+
import { ref, computed, inject } from 'vue';
|
|
3
|
+
|
|
4
|
+
const props = defineProps({
|
|
5
|
+
show: { type: Boolean, default: false },
|
|
6
|
+
filters: { type: Object, default: () => ({}) },
|
|
7
|
+
});
|
|
8
|
+
|
|
9
|
+
const emit = defineEmits(['close', 'saved']);
|
|
10
|
+
const escDark = inject(
|
|
11
|
+
'esc-dark',
|
|
12
|
+
computed(() => false),
|
|
13
|
+
);
|
|
14
|
+
|
|
15
|
+
const name = ref('');
|
|
16
|
+
const isShared = ref(false);
|
|
17
|
+
const saving = ref(false);
|
|
18
|
+
const error = ref('');
|
|
19
|
+
|
|
20
|
+
function reset() {
|
|
21
|
+
name.value = '';
|
|
22
|
+
isShared.value = false;
|
|
23
|
+
error.value = '';
|
|
24
|
+
}
|
|
25
|
+
|
|
26
|
+
async function save() {
|
|
27
|
+
if (!name.value.trim()) {
|
|
28
|
+
error.value = 'Name is required.';
|
|
29
|
+
return;
|
|
30
|
+
}
|
|
31
|
+
|
|
32
|
+
const nonEmptyFilters = {};
|
|
33
|
+
for (const [key, value] of Object.entries(props.filters)) {
|
|
34
|
+
if (value !== '' && value !== null && value !== undefined) {
|
|
35
|
+
nonEmptyFilters[key] = value;
|
|
36
|
+
}
|
|
37
|
+
}
|
|
38
|
+
|
|
39
|
+
if (Object.keys(nonEmptyFilters).length === 0) {
|
|
40
|
+
error.value = 'Apply some filters first before saving a view.';
|
|
41
|
+
return;
|
|
42
|
+
}
|
|
43
|
+
|
|
44
|
+
saving.value = true;
|
|
45
|
+
error.value = '';
|
|
46
|
+
|
|
47
|
+
try {
|
|
48
|
+
const response = await fetch(route('escalated.admin.saved-views.store'), {
|
|
49
|
+
method: 'POST',
|
|
50
|
+
headers: {
|
|
51
|
+
'Content-Type': 'application/json',
|
|
52
|
+
'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]')?.content || '',
|
|
53
|
+
Accept: 'application/json',
|
|
54
|
+
'X-Requested-With': 'XMLHttpRequest',
|
|
55
|
+
},
|
|
56
|
+
body: JSON.stringify({
|
|
57
|
+
name: name.value.trim(),
|
|
58
|
+
filters: nonEmptyFilters,
|
|
59
|
+
is_shared: isShared.value,
|
|
60
|
+
}),
|
|
61
|
+
});
|
|
62
|
+
|
|
63
|
+
if (!response.ok) {
|
|
64
|
+
const data = await response.json();
|
|
65
|
+
error.value = data.message || 'Failed to save view.';
|
|
66
|
+
return;
|
|
67
|
+
}
|
|
68
|
+
|
|
69
|
+
emit('saved');
|
|
70
|
+
reset();
|
|
71
|
+
emit('close');
|
|
72
|
+
} catch {
|
|
73
|
+
error.value = 'Failed to save view.';
|
|
74
|
+
} finally {
|
|
75
|
+
saving.value = false;
|
|
76
|
+
}
|
|
77
|
+
}
|
|
78
|
+
|
|
79
|
+
function cancel() {
|
|
80
|
+
reset();
|
|
81
|
+
emit('close');
|
|
82
|
+
}
|
|
83
|
+
|
|
84
|
+
const overlayClass = computed(() => (escDark.value ? 'bg-black/60' : 'bg-black/30'));
|
|
85
|
+
|
|
86
|
+
const panelClass = computed(() =>
|
|
87
|
+
escDark.value
|
|
88
|
+
? 'border border-white/10 bg-[var(--esc-panel-surface)] text-neutral-200 shadow-xl'
|
|
89
|
+
: 'bg-white text-gray-900 shadow-xl',
|
|
90
|
+
);
|
|
91
|
+
|
|
92
|
+
const inputClass = computed(() =>
|
|
93
|
+
escDark.value
|
|
94
|
+
? 'rounded-lg border border-white/10 bg-white/5 px-3 py-2 text-sm text-neutral-200 placeholder-neutral-500 focus:border-cyan-500/40 focus:outline-none focus:ring-1 focus:ring-cyan-500/40'
|
|
95
|
+
: 'rounded-md border border-gray-300 px-3 py-2 text-sm focus:border-blue-500 focus:outline-none focus:ring-1 focus:ring-blue-500',
|
|
96
|
+
);
|
|
97
|
+
</script>
|
|
98
|
+
|
|
99
|
+
<template>
|
|
100
|
+
<Teleport to="body">
|
|
101
|
+
<div v-if="show" class="fixed inset-0 z-50 flex items-center justify-center" @click.self="cancel">
|
|
102
|
+
<div :class="['absolute inset-0', overlayClass]" @click="cancel"></div>
|
|
103
|
+
<div :class="['relative w-full max-w-md rounded-lg p-6', panelClass]">
|
|
104
|
+
<h3 :class="['mb-4 text-lg font-semibold', escDark ? 'text-neutral-100' : 'text-gray-900']">
|
|
105
|
+
Save Current View
|
|
106
|
+
</h3>
|
|
107
|
+
|
|
108
|
+
<div class="space-y-4">
|
|
109
|
+
<div>
|
|
110
|
+
<label
|
|
111
|
+
:class="['mb-1 block text-sm font-medium', escDark ? 'text-neutral-400' : 'text-gray-700']"
|
|
112
|
+
>
|
|
113
|
+
Name
|
|
114
|
+
</label>
|
|
115
|
+
<input
|
|
116
|
+
v-model="name"
|
|
117
|
+
type="text"
|
|
118
|
+
placeholder="e.g. My Open Tickets"
|
|
119
|
+
:class="['w-full', inputClass]"
|
|
120
|
+
@keydown.enter="save"
|
|
121
|
+
/>
|
|
122
|
+
</div>
|
|
123
|
+
|
|
124
|
+
<label class="flex items-center gap-2">
|
|
125
|
+
<input
|
|
126
|
+
v-model="isShared"
|
|
127
|
+
type="checkbox"
|
|
128
|
+
:class="
|
|
129
|
+
escDark
|
|
130
|
+
? 'h-4 w-4 rounded border-white/10 bg-white/5 text-cyan-500 focus:ring-cyan-500/20'
|
|
131
|
+
: 'h-4 w-4 rounded border-gray-300 text-blue-600 focus:ring-blue-500'
|
|
132
|
+
"
|
|
133
|
+
/>
|
|
134
|
+
<span :class="['text-sm', escDark ? 'text-neutral-400' : 'text-gray-600']">
|
|
135
|
+
Share with all agents
|
|
136
|
+
</span>
|
|
137
|
+
</label>
|
|
138
|
+
|
|
139
|
+
<p v-if="error" :class="['text-sm', escDark ? 'text-red-400' : 'text-red-600']">
|
|
140
|
+
{{ error }}
|
|
141
|
+
</p>
|
|
142
|
+
</div>
|
|
143
|
+
|
|
144
|
+
<div class="mt-6 flex justify-end gap-3">
|
|
145
|
+
<button
|
|
146
|
+
type="button"
|
|
147
|
+
:class="[
|
|
148
|
+
'rounded-md px-4 py-2 text-sm font-medium',
|
|
149
|
+
escDark ? 'text-neutral-400 hover:text-neutral-200' : 'text-gray-600 hover:text-gray-800',
|
|
150
|
+
]"
|
|
151
|
+
@click="cancel"
|
|
152
|
+
>
|
|
153
|
+
Cancel
|
|
154
|
+
</button>
|
|
155
|
+
<button
|
|
156
|
+
type="button"
|
|
157
|
+
:disabled="saving"
|
|
158
|
+
:class="[
|
|
159
|
+
'rounded-md px-4 py-2 text-sm font-medium disabled:opacity-50',
|
|
160
|
+
escDark
|
|
161
|
+
? 'bg-cyan-600 text-white hover:bg-cyan-500'
|
|
162
|
+
: 'bg-blue-600 text-white hover:bg-blue-700',
|
|
163
|
+
]"
|
|
164
|
+
@click="save"
|
|
165
|
+
>
|
|
166
|
+
{{ saving ? 'Saving...' : 'Save View' }}
|
|
167
|
+
</button>
|
|
168
|
+
</div>
|
|
169
|
+
</div>
|
|
170
|
+
</div>
|
|
171
|
+
</Teleport>
|
|
172
|
+
</template>
|