telephony 1.0.3
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- checksums.yaml +15 -0
- data/README.md +105 -0
- data/Rakefile +39 -0
- data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
- data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
- data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
- data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
- data/app/assets/images/telephony/backspace.png +0 -0
- data/app/assets/images/telephony/icon-spinner.gif +0 -0
- data/app/assets/javascripts/telephony/application.js +12 -0
- data/app/assets/javascripts/telephony/collections/agents.js +4 -0
- data/app/assets/javascripts/telephony/config.js.erb +11 -0
- data/app/assets/javascripts/telephony/models/agent.js +103 -0
- data/app/assets/javascripts/telephony/models/conversation.js +226 -0
- data/app/assets/javascripts/telephony/models/device.js +30 -0
- data/app/assets/javascripts/telephony/models/transfer.js +65 -0
- data/app/assets/javascripts/telephony/namespace.js +6 -0
- data/app/assets/javascripts/telephony/push.js +80 -0
- data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
- data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
- data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
- data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
- data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
- data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
- data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
- data/app/assets/javascripts/telephony/views/application_view.js +78 -0
- data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
- data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
- data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
- data/app/assets/javascripts/telephony/views/status_view.js +36 -0
- data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
- data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
- data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
- data/app/assets/javascripts/telephony/widget.js +5 -0
- data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
- data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
- data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
- data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
- data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
- data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
- data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
- data/app/assets/stylesheets/telephony/font.css +43 -0
- data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
- data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
- data/app/controllers/telephony/agents_controller.rb +46 -0
- data/app/controllers/telephony/application_controller.rb +4 -0
- data/app/controllers/telephony/call_centers_controller.rb +9 -0
- data/app/controllers/telephony/conversations_controller.rb +74 -0
- data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
- data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
- data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
- data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
- data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
- data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
- data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
- data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
- data/app/controllers/telephony/transfers_controller.rb +18 -0
- data/app/controllers/telephony/twilio_client_controller.rb +37 -0
- data/app/controllers/telephony/voicemails_controller.rb +13 -0
- data/app/controllers/telephony/widget_controller.rb +10 -0
- data/app/helpers/telephony/application_helper.rb +4 -0
- data/app/helpers/telephony/calls_helper.rb +13 -0
- data/app/models/telephony/agent.rb +186 -0
- data/app/models/telephony/agent_state_machine.rb +54 -0
- data/app/models/telephony/base.rb +7 -0
- data/app/models/telephony/blacklisted_number.rb +5 -0
- data/app/models/telephony/call.rb +94 -0
- data/app/models/telephony/call_center.rb +26 -0
- data/app/models/telephony/call_state_machine.rb +98 -0
- data/app/models/telephony/conversation.rb +273 -0
- data/app/models/telephony/conversation_state_machine.rb +109 -0
- data/app/models/telephony/conversations_presenter.rb +83 -0
- data/app/models/telephony/events.rb +6 -0
- data/app/models/telephony/events/answer.rb +6 -0
- data/app/models/telephony/events/base.rb +118 -0
- data/app/models/telephony/events/busy.rb +6 -0
- data/app/models/telephony/events/call_answered.rb +22 -0
- data/app/models/telephony/events/call_fail.rb +6 -0
- data/app/models/telephony/events/complete_hold.rb +28 -0
- data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
- data/app/models/telephony/events/complete_resume.rb +28 -0
- data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/conference.rb +6 -0
- data/app/models/telephony/events/connect.rb +22 -0
- data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/dial_agent.rb +6 -0
- data/app/models/telephony/events/ended.rb +19 -0
- data/app/models/telephony/events/enqueue.rb +6 -0
- data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
- data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/initialize_widget.rb +15 -0
- data/app/models/telephony/events/initiate_hold.rb +6 -0
- data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
- data/app/models/telephony/events/initiate_resume.rb +6 -0
- data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
- data/app/models/telephony/events/leave_voicemail.rb +22 -0
- data/app/models/telephony/events/no_answer.rb +6 -0
- data/app/models/telephony/events/play_closed_greeting.rb +6 -0
- data/app/models/telephony/events/play_message.rb +6 -0
- data/app/models/telephony/events/reject.rb +6 -0
- data/app/models/telephony/events/rona.rb +6 -0
- data/app/models/telephony/events/start.rb +17 -0
- data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
- data/app/models/telephony/events/terminate.rb +6 -0
- data/app/models/telephony/events/transfer.rb +35 -0
- data/app/models/telephony/inbound_conversation_queue.rb +101 -0
- data/app/models/telephony/playable.rb +7 -0
- data/app/models/telephony/playable_listener.rb +42 -0
- data/app/models/telephony/pusher_event_publisher.rb +26 -0
- data/app/models/telephony/recording.rb +4 -0
- data/app/models/telephony/voicemail.rb +36 -0
- data/app/observers/telephony/agent_observer.rb +8 -0
- data/app/observers/telephony/call_observer.rb +15 -0
- data/app/observers/telephony/conversation_observer.rb +9 -0
- data/app/observers/telephony/event_observer.rb +9 -0
- data/app/views/layouts/telephony/application.html.erb +14 -0
- data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
- data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
- data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
- data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
- data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
- data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
- data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
- data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
- data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
- data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
- data/app/views/telephony/twilio_client/index.html.erb +74 -0
- data/app/views/telephony/widget/index.erb +3 -0
- data/config/cucumber.yml +8 -0
- data/config/database.yml +57 -0
- data/config/environment.rb +67 -0
- data/config/initializers/pusher.rb +21 -0
- data/config/initializers/telephony.rb +44 -0
- data/config/routes.rb +94 -0
- data/config/wopr.yml.example +38 -0
- data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
- data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
- data/lib/agent_generator.rb +24 -0
- data/lib/tasks/cucumber.rake +65 -0
- data/lib/tasks/jasmine.rake +8 -0
- data/lib/tasks/telephony_tasks.rake +4 -0
- data/lib/telephony.rb +34 -0
- data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
- data/lib/telephony/conversation_data.rb +67 -0
- data/lib/telephony/engine.rb +19 -0
- data/lib/telephony/error.rb +8 -0
- data/lib/telephony/error/agent_on_a_call.rb +2 -0
- data/lib/telephony/error/base.rb +3 -0
- data/lib/telephony/error/connection.rb +2 -0
- data/lib/telephony/error/not_in_progress.rb +2 -0
- data/lib/telephony/error/queue_empty.rb +2 -0
- data/lib/telephony/helper.rb +11 -0
- data/lib/telephony/jobs/agent_offline.rb +28 -0
- data/lib/telephony/jobs/pusher_event.rb +21 -0
- data/lib/telephony/providers/twilio_provider.rb +162 -0
- data/lib/telephony/version.rb +3 -0
- data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
- data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
- data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
- data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
- data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
- data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
- data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
- data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
- data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
- data/spec/dummy/Rakefile +7 -0
- data/spec/dummy/app/assets/javascripts/application.js +6 -0
- data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
- data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
- data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
- data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
- data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
- data/spec/dummy/app/assets/stylesheets/application.css +23 -0
- data/spec/dummy/app/controllers/application_controller.rb +3 -0
- data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
- data/spec/dummy/app/helpers/application_helper.rb +2 -0
- data/spec/dummy/app/views/layouts/application.html.erb +12 -0
- data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
- data/spec/dummy/config.ru +4 -0
- data/spec/dummy/config/application.rb +61 -0
- data/spec/dummy/config/boot.rb +10 -0
- data/spec/dummy/config/call_centers.yml +35 -0
- data/spec/dummy/config/call_centers.yml.example +35 -0
- data/spec/dummy/config/database.yml +56 -0
- data/spec/dummy/config/environment.rb +5 -0
- data/spec/dummy/config/environments/cucumber.rb +39 -0
- data/spec/dummy/config/environments/development.rb +39 -0
- data/spec/dummy/config/environments/production.rb +67 -0
- data/spec/dummy/config/environments/test.rb +39 -0
- data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
- data/spec/dummy/config/initializers/inflections.rb +15 -0
- data/spec/dummy/config/initializers/mime_types.rb +5 -0
- data/spec/dummy/config/initializers/secret_token.rb +7 -0
- data/spec/dummy/config/initializers/session_store.rb +8 -0
- data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
- data/spec/dummy/config/locales/en.yml +5 -0
- data/spec/dummy/config/pusher.yml +14 -0
- data/spec/dummy/config/pusher.yml.example +14 -0
- data/spec/dummy/config/routes.rb +5 -0
- data/spec/dummy/config/sms_whitelist.json.example +4 -0
- data/spec/dummy/config/twilio.yml +57 -0
- data/spec/dummy/config/twilio.yml.example +57 -0
- data/spec/dummy/db/schema.rb +122 -0
- data/spec/dummy/db/seeds.rb +6 -0
- data/spec/dummy/log/production.log +156 -0
- data/spec/dummy/log/test.log +13812 -0
- data/spec/dummy/public/404.html +26 -0
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- data/spec/factories/conversations.rb +171 -0
- data/spec/factories/events.rb +250 -0
- data/spec/factories/playable_listeners.rb +6 -0
- data/spec/factories/recordings.rb +6 -0
- data/spec/factories/voicemails.rb +8 -0
- data/spec/fixtures/vcr_cassettes/Authenticating_an_online_user.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_conversation.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/returns_the_conversation_as_JSON.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Pusher_channel_as_JSON.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Pusher_to_publish_the_event.yml +32 -0
- data/spec/fixtures/vcr_cassettes/Reloading_the_widget_during_a_call/_create/during_a_call/after_a_failed_transfer/pushes_the_event_for_the_active_call.yml +1110 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_call.yml +45 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_conversation.yml +43 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/returns_the_conversation_as_JSON.yml +44 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/allows_the_phone_to_ring_for_60_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/includes_a_status_change_callback_url.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/places_a_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/allows_the_phone_to_ring_for_15_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/places_a_call_to_redirect_the_participant_to_a_conference.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_hangup/by_default/hangs_up_the_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/buying_number_for_an_area_code.yml +42 -0
- data/spec/fixtures/vcr_cassettes/returns_success.yml +90 -0
- data/spec/javascripts/helpers/jasmine-jquery.js +546 -0
- data/spec/javascripts/helpers/mock-ajax.js +207 -0
- data/spec/javascripts/support/jasmine.yml +80 -0
- data/spec/javascripts/telephony/models/agent_spec.js +40 -0
- data/spec/javascripts/telephony/models/conversation_spec.js +515 -0
- data/spec/javascripts/telephony/models/device_spec.js +80 -0
- data/spec/javascripts/telephony/models/transfer_spec.js +22 -0
- data/spec/javascripts/telephony/push_spec.js +427 -0
- data/spec/javascripts/telephony/views/agents_view_spec.js +101 -0
- data/spec/javascripts/telephony/views/application_view_spec.js +74 -0
- data/spec/javascripts/telephony/views/conversation_view_spec.js +626 -0
- data/spec/javascripts/telephony/views/status_view_spec.js +30 -0
- data/spec/javascripts/telephony/views/transfer_view_spec.js +187 -0
- data/spec/javascripts/telephony/views/twilio_client_view_spec.js +77 -0
- data/spec/javascripts/telephony/views/widget_view_spec.js +20 -0
- data/spec/lib/telephony/concerns/controllers/twilio_request_verifier_spec.rb +77 -0
- data/spec/lib/telephony/conversation_data_spec.rb +342 -0
- data/spec/lib/telephony/helper_spec.rb +24 -0
- data/spec/lib/telephony/jobs/agent_offline_spec.rb +37 -0
- data/spec/lib/telephony/jobs/pusher_event_spec.rb +39 -0
- data/spec/lib/telephony/providers/twilio_provider_spec.rb +439 -0
- data/spec/lib/telephony_spec.rb +104 -0
- data/spec/models/telephony/agent_spec.rb +479 -0
- data/spec/models/telephony/agent_state_machine_spec.rb +131 -0
- data/spec/models/telephony/call_center_spec.rb +32 -0
- data/spec/models/telephony/call_spec.rb +597 -0
- data/spec/models/telephony/call_state_machine_spec.rb +472 -0
- data/spec/models/telephony/conversation_spec.rb +751 -0
- data/spec/models/telephony/conversation_state_machine_spec.rb +387 -0
- data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
- data/spec/models/telephony/event_spec.rb +716 -0
- data/spec/models/telephony/inbound_conversation_queue_spec.rb +243 -0
- data/spec/models/telephony/playable_listener_spec.rb +43 -0
- data/spec/models/telephony/pusher_event_publisher_spec.rb +36 -0
- data/spec/models/telephony/recording_spec.rb +6 -0
- data/spec/models/telephony/voicemail_spec.rb +96 -0
- data/spec/observers/telephony/agent_observer_spec.rb +21 -0
- data/spec/observers/telephony/event_observer_spec.rb +19 -0
- data/spec/requests/create_conversation_spec.rb +39 -0
- data/spec/requests/dequeue_call_spec.rb +42 -0
- data/spec/requests/list_conversations_spec.rb +33 -0
- data/spec/requests/presences_spec.rb +51 -0
- data/spec/requests/providers/twilio/calls/child_answered_spec.rb +24 -0
- data/spec/requests/providers/twilio/calls/child_detached_spec.rb +249 -0
- data/spec/requests/providers/twilio/calls/dial_spec.rb +132 -0
- data/spec/requests/providers/twilio/calls/done_spec.rb +69 -0
- data/spec/requests/providers/twilio/calls/join_conference_spec.rb +56 -0
- data/spec/requests/providers/twilio/calls/leave_queue_spec.rb +44 -0
- data/spec/requests/providers/twilio/calls/parent_answered_spec.rb +59 -0
- data/spec/requests/providers/twilio/inbound/connect_dequeued_call_spec.rb +124 -0
- data/spec/requests/providers/twilio/inbound/enqueue_inbound_call_spec.rb +108 -0
- data/spec/requests/providers/twilio/inbound/enqueued_call_wait_music_spec.rb +13 -0
- data/spec/requests/providers/twilio/voicemails/leave_voicemail_spec.rb +78 -0
- data/spec/requests/search_conversations_spec.rb +101 -0
- data/spec/requests/transfer_spec.rb +65 -0
- data/spec/requests/voicemail_api_spec.rb +58 -0
- data/spec/spec_helper.rb +27 -0
- data/spec/support/factory_girl.rb +5 -0
- data/spec/support/matchers/be_complete_hold.rb +20 -0
- data/spec/support/matchers/be_whisper_tone.rb +35 -0
- data/spec/support/matchers/join_conference.rb +23 -0
- data/spec/support/nokogiri.rb +1 -0
- data/spec/support/pusher_helper.rb +24 -0
- data/spec/support/vcr.rb +12 -0
- data/spec/support/webmock.rb +1 -0
- metadata +692 -0
@@ -0,0 +1,512 @@
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//= require "telephony/reset"
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//= require "telephony/font"
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$active: #eb7026; /* Zest orange */
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$background: #b1e6f9; /* Zest light blue */
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$hover: #b8571d; /* darker orange */
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$disabled: #cecece; /* light gray */
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$rollover: #8ec8dc; /* background blue */
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$offline: #7c7c7c; /* medium gray */
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$on_a_call: #ffe0af; /*creamy yellow */
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$available: #799e75; /* muted green */
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$not_available: #a95f5a; /* muted red */
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$available_dark: #36892d; /* muted green */
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$not_available_dark: #871c16; /* muted red */
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$answer: #007f00;
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$answer_dark: #152b06;
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$hangup: #ba0d1b;
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$hangup_dark: #6b080a;
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$dark-gray: #151515;
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$medium-gray: #373737;
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$light-gray: #909090;
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$btn_height: 24px;
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$field_height: 22px;
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@mixin box-shadow($val) {
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-moz-box-shadow: $val $val $val #888;
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-webkit-box-shadow: $val $val $val #888;
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box-shadow: $val $val $val #888;
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}
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@mixin inner-shadow($val) {
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-moz-box-shadow: inset 0 0 $val #888;
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-webkit-box-shadow: inset 0 0 $val #888;
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box-shadow: inset 0 0 $val #888;
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}
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/* FROM HERE DOWN ADAPTED FROM BOOTSTRAP */
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@mixin btn {
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/* display: inline-block; */
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/* *display: inline; */
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/* IE7 inline-block hack */
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*zoom: 1;
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padding: 4px 10px 4px;
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margin-bottom: 0;
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font-size: 13px;
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line-height: 18px;
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*line-height: 20px;
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color: #333333;
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text-align: center;
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text-shadow: 0 1px 1px rgba(255, 255, 255, 0.75);
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vertical-align: middle;
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cursor: pointer;
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background-color: #f5f5f5;
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background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6);
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background-image: -ms-linear-gradient(top, #ffffff, #e6e6e6);
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background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6));
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background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6);
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background-image: -o-linear-gradient(top, #ffffff, #e6e6e6);
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background-image: linear-gradient(top, #ffffff, #e6e6e6);
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background-repeat: repeat-x;
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filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff', endColorstr='#e6e6e6', GradientType=0);
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border-color: #e6e6e6 #e6e6e6 #bfbfbf;
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border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);
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*background-color: #e6e6e6;
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/* Darken IE7 buttons by default so they stand out more given they won't have borders */
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filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);
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border: 1px solid #cccccc;
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*border: 0;
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border-bottom-color: #b3b3b3;
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-webkit-border-radius: 4px;
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-moz-border-radius: 4px;
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border-radius: 4px;
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*margin-left: .3em;
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-webkit-box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);
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-moz-box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);
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box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);
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&:hover,
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&:active,
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&.active,
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&.disabled,
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&[disabled] {
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background-color: #e6e6e6;
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*background-color: #d9d9d9;
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}
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&:active,
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&.active {
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background-color: #cccccc \9;
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}
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&:first-child {
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*margin-left: 0;
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}
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&:hover {
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color: #333333;
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text-decoration: none;
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background-color: #e6e6e6;
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*background-color: #d9d9d9;
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/* Buttons in IE7 don't get borders, so darken on hover */
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background-position: 0 -15px;
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-webkit-transition: background-position 0.1s linear;
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-moz-transition: background-position 0.1s linear;
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-ms-transition: background-position 0.1s linear;
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-o-transition: background-position 0.1s linear;
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transition: background-position 0.1s linear;
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}
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&:focus {
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outline: thin dotted #333;
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outline: 5px auto -webkit-focus-ring-color;
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outline-offset: -2px;
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}
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&.active,
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&:active {
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background-color: #75a1f9;
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background-color: #d9d9d9 \9;
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background-image: none;
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outline: 0;
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-webkit-box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);
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-moz-box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);
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box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);
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}
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&.disabled,
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&[disabled] {
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cursor: default;
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background-color: #e6e6e6;
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background-image: none;
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opacity: 0.65;
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filter: alpha(opacity=65);
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-webkit-box-shadow: none;
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-moz-box-shadow: none;
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box-shadow: none;
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}
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}
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@mixin btn-large {
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padding: 9px 14px;
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font-size: 15px;
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line-height: normal;
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-webkit-border-radius: 5px;
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-moz-border-radius: 5px;
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border-radius: 5px;
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[class^="icon-"] {
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margin-top: 1px;
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}
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}
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@mixin btn-small {
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padding: 5px 9px;
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font-size: 11px;
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line-height: 16px;
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[class^="icon-"] {
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margin-top: -1px;
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}
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}
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@mixin btn-mini {
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padding: 2px 6px;
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font-size: 11px;
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line-height: 14px;
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}
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/* FROM HERE UP ADAPTED FROM BOOTSTRAP */
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#telephony-widget {
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font-family: Helvetica, Arial;
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font-size: 12px;
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z-index: 999;
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.hidden { display: none; }
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.display { display: inline; }
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.float-left { float: left; }
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.float-right { float: right; }
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.telephony-widget-container {
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display: inline-block;
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.conversation-controls {
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.friendly-message {
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height: 15px;
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padding-left: 5px;
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margin: 5px 0;
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}
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}
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.agent-status-wrapper {
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float: left;
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}
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.call-queue-wrapper {
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float: left;
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position: relative;
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left: 10px;
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.label {
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@include btn;
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float:left;
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background: $background;
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font-size: 12px;
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height: 18px;
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padding-left: 8px;
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padding-right: 16px;
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margin-right: 4px;
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margin-left: 4px;
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border: 0;
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&:hover {
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background: $background;
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cursor: default;
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}
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&:active {
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background: $background;
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}
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}
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.badge {
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float: right;
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position: relative;
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top: -8px;
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left: -20px;
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background: radial-gradient(center -9px, circle closest-side, beige 0, red 26px );
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background: -moz-radial-gradient( center -9px, circle closest-side, beige 0, red 26px );
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background: -ms-radial-gradient( center -9px, circle closest-side, beige 0, red 26px );
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background: -o-radial-gradient( center -9px, circle closest-side, beige 0, red 26px );
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background: -webkit-radial-gradient( center -9px, circle, beige 0, red 26px );
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background-color: red;
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border: 2px solid beige;
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border-radius: 50%;
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box-shadow: 2px 2px 2px #888;
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color: beige;
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font: bold 12px Helvetica, Verdana, Tahoma;
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height: 17px; /* height + padding-top must equal width */
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padding-top: 3px; /* height + padding-top must equal width */
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text-align: center;
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width: 20px;
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}
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}
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.twilio-client-wrapper {
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float: right;
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}
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.buttons-wrapper {
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display: inline-block;
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}
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.conversation-wrapper {
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float: right;
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+
&.expanded {
|
262
|
+
height: 100px;
|
263
|
+
}
|
264
|
+
|
265
|
+
.transfer-wrapper {
|
266
|
+
position: absolute;
|
267
|
+
z-index: 1;
|
268
|
+
|
269
|
+
#telephony-transfer {
|
270
|
+
margin-left: 4px;
|
271
|
+
|
272
|
+
form {
|
273
|
+
.agent-input {
|
274
|
+
border: 1px solid #000000;
|
275
|
+
padding: 2px 0px 2px 4px;
|
276
|
+
background: #ffffff;
|
277
|
+
display: block;
|
278
|
+
float: left;
|
279
|
+
width: 260px;
|
280
|
+
position: relative;
|
281
|
+
|
282
|
+
span.backspace {
|
283
|
+
width: 16px;
|
284
|
+
height: 16px;
|
285
|
+
position: absolute;
|
286
|
+
top: 0;
|
287
|
+
right: 4px;
|
288
|
+
background: url(/assets/telephony/backspace.png) no-repeat center center;
|
289
|
+
}
|
290
|
+
|
291
|
+
span.hidden {
|
292
|
+
display: none;
|
293
|
+
}
|
294
|
+
|
295
|
+
span {
|
296
|
+
margin: 4px 0 0 3px;
|
297
|
+
float: left;
|
298
|
+
display: inline;
|
299
|
+
vertical-align: middle;
|
300
|
+
text-align: center;
|
301
|
+
top: 50%;
|
302
|
+
|
303
|
+
&.available { color: $available; }
|
304
|
+
&.not_available { color: $not_available; }
|
305
|
+
&.on_a_call { color: $on_a_call; }
|
306
|
+
&.offline { color: $offline; }
|
307
|
+
}
|
308
|
+
&.offline {
|
309
|
+
color: $light-gray;
|
310
|
+
}
|
311
|
+
&.available {
|
312
|
+
color: $dark-gray;
|
313
|
+
}
|
314
|
+
&.not_available {
|
315
|
+
color: $light-gray;
|
316
|
+
}
|
317
|
+
&.on_a_call {
|
318
|
+
color: $light-gray;
|
319
|
+
}
|
320
|
+
|
321
|
+
input[name='selected_agent'] {
|
322
|
+
margin-left: 0px;
|
323
|
+
outline: none;
|
324
|
+
border: none;
|
325
|
+
float: left;
|
326
|
+
}
|
327
|
+
}
|
328
|
+
}
|
329
|
+
|
330
|
+
.transfer-type {
|
331
|
+
float: left;
|
332
|
+
margin-right: 4px;
|
333
|
+
padding-left: 4px;
|
334
|
+
padding-right: 4px;
|
335
|
+
|
336
|
+
label {
|
337
|
+
float: right;
|
338
|
+
line-height: $btn_height;
|
339
|
+
}
|
340
|
+
}
|
341
|
+
|
342
|
+
.agents-list {
|
343
|
+
background-color: white;
|
344
|
+
border: 1px solid #888;
|
345
|
+
clear: both;
|
346
|
+
list-style: none;
|
347
|
+
margin: 0;
|
348
|
+
min-width: 225px;
|
349
|
+
max-height: 320px;
|
350
|
+
overflow: auto;
|
351
|
+
padding: 4px;
|
352
|
+
|
353
|
+
&::-webkit-scrollbar {
|
354
|
+
-webkit-appearance: none;
|
355
|
+
width: 13px;
|
356
|
+
height: 13px;
|
357
|
+
}
|
358
|
+
|
359
|
+
&::-webkit-scrollbar-thumb {
|
360
|
+
border-radius: 8px;
|
361
|
+
border: 2px solid white;
|
362
|
+
background-color: rgba(0, 0, 0, .5);
|
363
|
+
}
|
364
|
+
|
365
|
+
li {
|
366
|
+
padding: 1px;
|
367
|
+
|
368
|
+
span {
|
369
|
+
&.available { color: $available; }
|
370
|
+
&.not_available { color: $not_available; }
|
371
|
+
&.on_a_call { color: $on_a_call; }
|
372
|
+
&.offline { color: $offline; }
|
373
|
+
}
|
374
|
+
|
375
|
+
&:hover {
|
376
|
+
background: $rollover;
|
377
|
+
}
|
378
|
+
|
379
|
+
&.offline {
|
380
|
+
color: $light-gray;
|
381
|
+
&:hover { color: white}
|
382
|
+
}
|
383
|
+
&.available {
|
384
|
+
color: $dark-gray;
|
385
|
+
&:hover { color: white}
|
386
|
+
}
|
387
|
+
&.not_available {
|
388
|
+
color: $light-gray;
|
389
|
+
&:hover { color: white}
|
390
|
+
}
|
391
|
+
&.on_a_call {
|
392
|
+
color: $light-gray;
|
393
|
+
&:hover { color: white}
|
394
|
+
}
|
395
|
+
}
|
396
|
+
}
|
397
|
+
}
|
398
|
+
}
|
399
|
+
}
|
400
|
+
|
401
|
+
input[disabled], button[disabled] {
|
402
|
+
cursor: default;
|
403
|
+
opacity: 0.7;
|
404
|
+
@include box-shadow(0px);
|
405
|
+
|
406
|
+
&:hover {
|
407
|
+
background: $disabled;
|
408
|
+
cursor: default;
|
409
|
+
@include box-shadow(0px);
|
410
|
+
}
|
411
|
+
}
|
412
|
+
|
413
|
+
input[name=selected_agent] {
|
414
|
+
height: $field_height;
|
415
|
+
margin-right: 0;
|
416
|
+
width: 230px;
|
417
|
+
}
|
418
|
+
|
419
|
+
input {
|
420
|
+
float: left;
|
421
|
+
height: $field_height;
|
422
|
+
margin-right: 4px;
|
423
|
+
margin-left: 4px;
|
424
|
+
padding-left: 4px;
|
425
|
+
padding-right: 4px;
|
426
|
+
border: 1px solid #888;
|
427
|
+
}
|
428
|
+
|
429
|
+
button {
|
430
|
+
@include btn;
|
431
|
+
font-size: 11px;
|
432
|
+
height: $btn_height;
|
433
|
+
line-height: $btn_height;
|
434
|
+
min-width: 74px;
|
435
|
+
padding-top: 0;
|
436
|
+
padding-left: 4px;
|
437
|
+
padding-right: 4px;
|
438
|
+
margin-right: 4px;
|
439
|
+
border: 0;
|
440
|
+
@include box-shadow(2px);
|
441
|
+
|
442
|
+
&:hover {
|
443
|
+
cursor: pointer;
|
444
|
+
@include box-shadow(1px);
|
445
|
+
}
|
446
|
+
|
447
|
+
&:active {
|
448
|
+
background-color: #eb7026; /* Zest Orange */
|
449
|
+
}
|
450
|
+
|
451
|
+
&.agent-status {
|
452
|
+
&.offline { background: $offline; }
|
453
|
+
&.on_a_call { background: $on_a_call; }
|
454
|
+
&.available {
|
455
|
+
background: $available;
|
456
|
+
color: white;
|
457
|
+
&:hover { background: $available_dark; }
|
458
|
+
}
|
459
|
+
&.not_available {
|
460
|
+
background: $not_available;
|
461
|
+
color: white;
|
462
|
+
&:hover { background: $not_available_dark; }
|
463
|
+
}
|
464
|
+
text-shadow: none;
|
465
|
+
width: 122px;
|
466
|
+
}
|
467
|
+
|
468
|
+
&.answer {
|
469
|
+
background: $answer;
|
470
|
+
color: white;
|
471
|
+
text-shadow: none;
|
472
|
+
margin-left: 8px;
|
473
|
+
&.disabled:hover, &[disabled]:hover { background: $answer; }
|
474
|
+
&:hover { background: $answer_dark; }
|
475
|
+
}
|
476
|
+
|
477
|
+
&.hangup {
|
478
|
+
background: $hangup;
|
479
|
+
color: white;
|
480
|
+
text-shadow: none;
|
481
|
+
margin-left: 8px;
|
482
|
+
&.disabled:hover, &[disabled]:hover { background: $hangup; }
|
483
|
+
&:hover { background: $hangup_dark; }
|
484
|
+
}
|
485
|
+
|
486
|
+
span {
|
487
|
+
height: $btn_height;
|
488
|
+
line-height: $btn_height;
|
489
|
+
padding-left: 2px;
|
490
|
+
padding-right: 2px;
|
491
|
+
|
492
|
+
&.caps {
|
493
|
+
text-transform: uppercase;
|
494
|
+
text-align: center;
|
495
|
+
}
|
496
|
+
|
497
|
+
&.text {
|
498
|
+
text-align: center;
|
499
|
+
}
|
500
|
+
|
501
|
+
&.icon-spinner {
|
502
|
+
display: none;
|
503
|
+
width: 14px;
|
504
|
+
background: url(/assets/telephony/icon-spinner.gif) no-repeat center center;
|
505
|
+
&.display {
|
506
|
+
display: inline;
|
507
|
+
}
|
508
|
+
}
|
509
|
+
}
|
510
|
+
}
|
511
|
+
}
|
512
|
+
}
|