telephony 1.0.3
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- checksums.yaml +15 -0
- data/README.md +105 -0
- data/Rakefile +39 -0
- data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
- data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
- data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
- data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
- data/app/assets/images/telephony/backspace.png +0 -0
- data/app/assets/images/telephony/icon-spinner.gif +0 -0
- data/app/assets/javascripts/telephony/application.js +12 -0
- data/app/assets/javascripts/telephony/collections/agents.js +4 -0
- data/app/assets/javascripts/telephony/config.js.erb +11 -0
- data/app/assets/javascripts/telephony/models/agent.js +103 -0
- data/app/assets/javascripts/telephony/models/conversation.js +226 -0
- data/app/assets/javascripts/telephony/models/device.js +30 -0
- data/app/assets/javascripts/telephony/models/transfer.js +65 -0
- data/app/assets/javascripts/telephony/namespace.js +6 -0
- data/app/assets/javascripts/telephony/push.js +80 -0
- data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
- data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
- data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
- data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
- data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
- data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
- data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
- data/app/assets/javascripts/telephony/views/application_view.js +78 -0
- data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
- data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
- data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
- data/app/assets/javascripts/telephony/views/status_view.js +36 -0
- data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
- data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
- data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
- data/app/assets/javascripts/telephony/widget.js +5 -0
- data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
- data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
- data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
- data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
- data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
- data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
- data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
- data/app/assets/stylesheets/telephony/font.css +43 -0
- data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
- data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
- data/app/controllers/telephony/agents_controller.rb +46 -0
- data/app/controllers/telephony/application_controller.rb +4 -0
- data/app/controllers/telephony/call_centers_controller.rb +9 -0
- data/app/controllers/telephony/conversations_controller.rb +74 -0
- data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
- data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
- data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
- data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
- data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
- data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
- data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
- data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
- data/app/controllers/telephony/transfers_controller.rb +18 -0
- data/app/controllers/telephony/twilio_client_controller.rb +37 -0
- data/app/controllers/telephony/voicemails_controller.rb +13 -0
- data/app/controllers/telephony/widget_controller.rb +10 -0
- data/app/helpers/telephony/application_helper.rb +4 -0
- data/app/helpers/telephony/calls_helper.rb +13 -0
- data/app/models/telephony/agent.rb +186 -0
- data/app/models/telephony/agent_state_machine.rb +54 -0
- data/app/models/telephony/base.rb +7 -0
- data/app/models/telephony/blacklisted_number.rb +5 -0
- data/app/models/telephony/call.rb +94 -0
- data/app/models/telephony/call_center.rb +26 -0
- data/app/models/telephony/call_state_machine.rb +98 -0
- data/app/models/telephony/conversation.rb +273 -0
- data/app/models/telephony/conversation_state_machine.rb +109 -0
- data/app/models/telephony/conversations_presenter.rb +83 -0
- data/app/models/telephony/events.rb +6 -0
- data/app/models/telephony/events/answer.rb +6 -0
- data/app/models/telephony/events/base.rb +118 -0
- data/app/models/telephony/events/busy.rb +6 -0
- data/app/models/telephony/events/call_answered.rb +22 -0
- data/app/models/telephony/events/call_fail.rb +6 -0
- data/app/models/telephony/events/complete_hold.rb +28 -0
- data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
- data/app/models/telephony/events/complete_resume.rb +28 -0
- data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/conference.rb +6 -0
- data/app/models/telephony/events/connect.rb +22 -0
- data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/dial_agent.rb +6 -0
- data/app/models/telephony/events/ended.rb +19 -0
- data/app/models/telephony/events/enqueue.rb +6 -0
- data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
- data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/initialize_widget.rb +15 -0
- data/app/models/telephony/events/initiate_hold.rb +6 -0
- data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
- data/app/models/telephony/events/initiate_resume.rb +6 -0
- data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
- data/app/models/telephony/events/leave_voicemail.rb +22 -0
- data/app/models/telephony/events/no_answer.rb +6 -0
- data/app/models/telephony/events/play_closed_greeting.rb +6 -0
- data/app/models/telephony/events/play_message.rb +6 -0
- data/app/models/telephony/events/reject.rb +6 -0
- data/app/models/telephony/events/rona.rb +6 -0
- data/app/models/telephony/events/start.rb +17 -0
- data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
- data/app/models/telephony/events/terminate.rb +6 -0
- data/app/models/telephony/events/transfer.rb +35 -0
- data/app/models/telephony/inbound_conversation_queue.rb +101 -0
- data/app/models/telephony/playable.rb +7 -0
- data/app/models/telephony/playable_listener.rb +42 -0
- data/app/models/telephony/pusher_event_publisher.rb +26 -0
- data/app/models/telephony/recording.rb +4 -0
- data/app/models/telephony/voicemail.rb +36 -0
- data/app/observers/telephony/agent_observer.rb +8 -0
- data/app/observers/telephony/call_observer.rb +15 -0
- data/app/observers/telephony/conversation_observer.rb +9 -0
- data/app/observers/telephony/event_observer.rb +9 -0
- data/app/views/layouts/telephony/application.html.erb +14 -0
- data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
- data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
- data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
- data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
- data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
- data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
- data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
- data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
- data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
- data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
- data/app/views/telephony/twilio_client/index.html.erb +74 -0
- data/app/views/telephony/widget/index.erb +3 -0
- data/config/cucumber.yml +8 -0
- data/config/database.yml +57 -0
- data/config/environment.rb +67 -0
- data/config/initializers/pusher.rb +21 -0
- data/config/initializers/telephony.rb +44 -0
- data/config/routes.rb +94 -0
- data/config/wopr.yml.example +38 -0
- data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
- data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
- data/lib/agent_generator.rb +24 -0
- data/lib/tasks/cucumber.rake +65 -0
- data/lib/tasks/jasmine.rake +8 -0
- data/lib/tasks/telephony_tasks.rake +4 -0
- data/lib/telephony.rb +34 -0
- data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
- data/lib/telephony/conversation_data.rb +67 -0
- data/lib/telephony/engine.rb +19 -0
- data/lib/telephony/error.rb +8 -0
- data/lib/telephony/error/agent_on_a_call.rb +2 -0
- data/lib/telephony/error/base.rb +3 -0
- data/lib/telephony/error/connection.rb +2 -0
- data/lib/telephony/error/not_in_progress.rb +2 -0
- data/lib/telephony/error/queue_empty.rb +2 -0
- data/lib/telephony/helper.rb +11 -0
- data/lib/telephony/jobs/agent_offline.rb +28 -0
- data/lib/telephony/jobs/pusher_event.rb +21 -0
- data/lib/telephony/providers/twilio_provider.rb +162 -0
- data/lib/telephony/version.rb +3 -0
- data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
- data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
- data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
- data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
- data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
- data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
- data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
- data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
- data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
- data/spec/dummy/Rakefile +7 -0
- data/spec/dummy/app/assets/javascripts/application.js +6 -0
- data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
- data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
- data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
- data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
- data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
- data/spec/dummy/app/assets/stylesheets/application.css +23 -0
- data/spec/dummy/app/controllers/application_controller.rb +3 -0
- data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
- data/spec/dummy/app/helpers/application_helper.rb +2 -0
- data/spec/dummy/app/views/layouts/application.html.erb +12 -0
- data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
- data/spec/dummy/config.ru +4 -0
- data/spec/dummy/config/application.rb +61 -0
- data/spec/dummy/config/boot.rb +10 -0
- data/spec/dummy/config/call_centers.yml +35 -0
- data/spec/dummy/config/call_centers.yml.example +35 -0
- data/spec/dummy/config/database.yml +56 -0
- data/spec/dummy/config/environment.rb +5 -0
- data/spec/dummy/config/environments/cucumber.rb +39 -0
- data/spec/dummy/config/environments/development.rb +39 -0
- data/spec/dummy/config/environments/production.rb +67 -0
- data/spec/dummy/config/environments/test.rb +39 -0
- data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
- data/spec/dummy/config/initializers/inflections.rb +15 -0
- data/spec/dummy/config/initializers/mime_types.rb +5 -0
- data/spec/dummy/config/initializers/secret_token.rb +7 -0
- data/spec/dummy/config/initializers/session_store.rb +8 -0
- data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
- data/spec/dummy/config/locales/en.yml +5 -0
- data/spec/dummy/config/pusher.yml +14 -0
- data/spec/dummy/config/pusher.yml.example +14 -0
- data/spec/dummy/config/routes.rb +5 -0
- data/spec/dummy/config/sms_whitelist.json.example +4 -0
- data/spec/dummy/config/twilio.yml +57 -0
- data/spec/dummy/config/twilio.yml.example +57 -0
- data/spec/dummy/db/schema.rb +122 -0
- data/spec/dummy/db/seeds.rb +6 -0
- data/spec/dummy/log/production.log +156 -0
- data/spec/dummy/log/test.log +13812 -0
- data/spec/dummy/public/404.html +26 -0
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- data/spec/factories/conversations.rb +171 -0
- data/spec/factories/events.rb +250 -0
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- data/spec/models/telephony/call_center_spec.rb +32 -0
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- data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
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'
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1042
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http_version:
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1043
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recorded_at: Tue, 21 Jan 2014 22:06:06 GMT
|
1044
|
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- request:
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1045
|
+
method: post
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1046
|
+
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1047
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1048
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encoding: US-ASCII
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1049
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string: ! '{"name":"statusChange","channels":["csrs-291"],"data":"{\"status\":\"on_a_call\",\"timestamp\":1392058791639}"}'
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1050
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1051
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1052
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1053
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1054
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1055
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1056
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1057
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1058
|
+
status:
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1059
|
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code: 401
|
1060
|
+
message: Unauthorized
|
1061
|
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headers:
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1062
|
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1063
|
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1064
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1065
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1066
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string: ! 'Unknown auth_key
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1073
|
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1074
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'
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1075
|
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http_version:
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1076
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|
1077
|
+
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1078
|
+
method: post
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1079
|
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uri: http://api.pusherapp.com/apps/xxx/events?auth_key=xxx&auth_signature=99ff58e1afbcf48a3681dc73bfeb5c782688449dd7c4fcf3e21646c7a8748b12&auth_timestamp=1392058791&auth_version=1.0&body_md5=91b0fcfbdd2e0d0f74c83f4001e1c8b4
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1085
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1087
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1088
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1092
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1104
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1106
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1107
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1109
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recorded_at: Mon, 10 Feb 2014 18:59:52 GMT
|
1110
|
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recorded_with: VCR 2.0.0
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