telephony 1.0.3
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- checksums.yaml +15 -0
- data/README.md +105 -0
- data/Rakefile +39 -0
- data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
- data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
- data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
- data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
- data/app/assets/images/telephony/backspace.png +0 -0
- data/app/assets/images/telephony/icon-spinner.gif +0 -0
- data/app/assets/javascripts/telephony/application.js +12 -0
- data/app/assets/javascripts/telephony/collections/agents.js +4 -0
- data/app/assets/javascripts/telephony/config.js.erb +11 -0
- data/app/assets/javascripts/telephony/models/agent.js +103 -0
- data/app/assets/javascripts/telephony/models/conversation.js +226 -0
- data/app/assets/javascripts/telephony/models/device.js +30 -0
- data/app/assets/javascripts/telephony/models/transfer.js +65 -0
- data/app/assets/javascripts/telephony/namespace.js +6 -0
- data/app/assets/javascripts/telephony/push.js +80 -0
- data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
- data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
- data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
- data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
- data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
- data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
- data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
- data/app/assets/javascripts/telephony/views/application_view.js +78 -0
- data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
- data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
- data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
- data/app/assets/javascripts/telephony/views/status_view.js +36 -0
- data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
- data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
- data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
- data/app/assets/javascripts/telephony/widget.js +5 -0
- data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
- data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
- data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
- data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
- data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
- data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
- data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
- data/app/assets/stylesheets/telephony/font.css +43 -0
- data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
- data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
- data/app/controllers/telephony/agents_controller.rb +46 -0
- data/app/controllers/telephony/application_controller.rb +4 -0
- data/app/controllers/telephony/call_centers_controller.rb +9 -0
- data/app/controllers/telephony/conversations_controller.rb +74 -0
- data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
- data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
- data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
- data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
- data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
- data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
- data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
- data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
- data/app/controllers/telephony/transfers_controller.rb +18 -0
- data/app/controllers/telephony/twilio_client_controller.rb +37 -0
- data/app/controllers/telephony/voicemails_controller.rb +13 -0
- data/app/controllers/telephony/widget_controller.rb +10 -0
- data/app/helpers/telephony/application_helper.rb +4 -0
- data/app/helpers/telephony/calls_helper.rb +13 -0
- data/app/models/telephony/agent.rb +186 -0
- data/app/models/telephony/agent_state_machine.rb +54 -0
- data/app/models/telephony/base.rb +7 -0
- data/app/models/telephony/blacklisted_number.rb +5 -0
- data/app/models/telephony/call.rb +94 -0
- data/app/models/telephony/call_center.rb +26 -0
- data/app/models/telephony/call_state_machine.rb +98 -0
- data/app/models/telephony/conversation.rb +273 -0
- data/app/models/telephony/conversation_state_machine.rb +109 -0
- data/app/models/telephony/conversations_presenter.rb +83 -0
- data/app/models/telephony/events.rb +6 -0
- data/app/models/telephony/events/answer.rb +6 -0
- data/app/models/telephony/events/base.rb +118 -0
- data/app/models/telephony/events/busy.rb +6 -0
- data/app/models/telephony/events/call_answered.rb +22 -0
- data/app/models/telephony/events/call_fail.rb +6 -0
- data/app/models/telephony/events/complete_hold.rb +28 -0
- data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
- data/app/models/telephony/events/complete_resume.rb +28 -0
- data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/conference.rb +6 -0
- data/app/models/telephony/events/connect.rb +22 -0
- data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/dial_agent.rb +6 -0
- data/app/models/telephony/events/ended.rb +19 -0
- data/app/models/telephony/events/enqueue.rb +6 -0
- data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
- data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/initialize_widget.rb +15 -0
- data/app/models/telephony/events/initiate_hold.rb +6 -0
- data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
- data/app/models/telephony/events/initiate_resume.rb +6 -0
- data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
- data/app/models/telephony/events/leave_voicemail.rb +22 -0
- data/app/models/telephony/events/no_answer.rb +6 -0
- data/app/models/telephony/events/play_closed_greeting.rb +6 -0
- data/app/models/telephony/events/play_message.rb +6 -0
- data/app/models/telephony/events/reject.rb +6 -0
- data/app/models/telephony/events/rona.rb +6 -0
- data/app/models/telephony/events/start.rb +17 -0
- data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
- data/app/models/telephony/events/terminate.rb +6 -0
- data/app/models/telephony/events/transfer.rb +35 -0
- data/app/models/telephony/inbound_conversation_queue.rb +101 -0
- data/app/models/telephony/playable.rb +7 -0
- data/app/models/telephony/playable_listener.rb +42 -0
- data/app/models/telephony/pusher_event_publisher.rb +26 -0
- data/app/models/telephony/recording.rb +4 -0
- data/app/models/telephony/voicemail.rb +36 -0
- data/app/observers/telephony/agent_observer.rb +8 -0
- data/app/observers/telephony/call_observer.rb +15 -0
- data/app/observers/telephony/conversation_observer.rb +9 -0
- data/app/observers/telephony/event_observer.rb +9 -0
- data/app/views/layouts/telephony/application.html.erb +14 -0
- data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
- data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
- data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
- data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
- data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
- data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
- data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
- data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
- data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
- data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
- data/app/views/telephony/twilio_client/index.html.erb +74 -0
- data/app/views/telephony/widget/index.erb +3 -0
- data/config/cucumber.yml +8 -0
- data/config/database.yml +57 -0
- data/config/environment.rb +67 -0
- data/config/initializers/pusher.rb +21 -0
- data/config/initializers/telephony.rb +44 -0
- data/config/routes.rb +94 -0
- data/config/wopr.yml.example +38 -0
- data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
- data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
- data/lib/agent_generator.rb +24 -0
- data/lib/tasks/cucumber.rake +65 -0
- data/lib/tasks/jasmine.rake +8 -0
- data/lib/tasks/telephony_tasks.rake +4 -0
- data/lib/telephony.rb +34 -0
- data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
- data/lib/telephony/conversation_data.rb +67 -0
- data/lib/telephony/engine.rb +19 -0
- data/lib/telephony/error.rb +8 -0
- data/lib/telephony/error/agent_on_a_call.rb +2 -0
- data/lib/telephony/error/base.rb +3 -0
- data/lib/telephony/error/connection.rb +2 -0
- data/lib/telephony/error/not_in_progress.rb +2 -0
- data/lib/telephony/error/queue_empty.rb +2 -0
- data/lib/telephony/helper.rb +11 -0
- data/lib/telephony/jobs/agent_offline.rb +28 -0
- data/lib/telephony/jobs/pusher_event.rb +21 -0
- data/lib/telephony/providers/twilio_provider.rb +162 -0
- data/lib/telephony/version.rb +3 -0
- data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
- data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
- data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
- data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
- data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
- data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
- data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
- data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
- data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
- data/spec/dummy/Rakefile +7 -0
- data/spec/dummy/app/assets/javascripts/application.js +6 -0
- data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
- data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
- data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
- data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
- data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
- data/spec/dummy/app/assets/stylesheets/application.css +23 -0
- data/spec/dummy/app/controllers/application_controller.rb +3 -0
- data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
- data/spec/dummy/app/helpers/application_helper.rb +2 -0
- data/spec/dummy/app/views/layouts/application.html.erb +12 -0
- data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
- data/spec/dummy/config.ru +4 -0
- data/spec/dummy/config/application.rb +61 -0
- data/spec/dummy/config/boot.rb +10 -0
- data/spec/dummy/config/call_centers.yml +35 -0
- data/spec/dummy/config/call_centers.yml.example +35 -0
- data/spec/dummy/config/database.yml +56 -0
- data/spec/dummy/config/environment.rb +5 -0
- data/spec/dummy/config/environments/cucumber.rb +39 -0
- data/spec/dummy/config/environments/development.rb +39 -0
- data/spec/dummy/config/environments/production.rb +67 -0
- data/spec/dummy/config/environments/test.rb +39 -0
- data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
- data/spec/dummy/config/initializers/inflections.rb +15 -0
- data/spec/dummy/config/initializers/mime_types.rb +5 -0
- data/spec/dummy/config/initializers/secret_token.rb +7 -0
- data/spec/dummy/config/initializers/session_store.rb +8 -0
- data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
- data/spec/dummy/config/locales/en.yml +5 -0
- data/spec/dummy/config/pusher.yml +14 -0
- data/spec/dummy/config/pusher.yml.example +14 -0
- data/spec/dummy/config/routes.rb +5 -0
- data/spec/dummy/config/sms_whitelist.json.example +4 -0
- data/spec/dummy/config/twilio.yml +57 -0
- data/spec/dummy/config/twilio.yml.example +57 -0
- data/spec/dummy/db/schema.rb +122 -0
- data/spec/dummy/db/seeds.rb +6 -0
- data/spec/dummy/log/production.log +156 -0
- data/spec/dummy/log/test.log +13812 -0
- data/spec/dummy/public/404.html +26 -0
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- data/spec/factories/conversations.rb +171 -0
- data/spec/factories/events.rb +250 -0
- data/spec/factories/playable_listeners.rb +6 -0
- data/spec/factories/recordings.rb +6 -0
- data/spec/factories/voicemails.rb +8 -0
- data/spec/fixtures/vcr_cassettes/Authenticating_an_online_user.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_conversation.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/returns_the_conversation_as_JSON.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Pusher_channel_as_JSON.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Pusher_to_publish_the_event.yml +32 -0
- data/spec/fixtures/vcr_cassettes/Reloading_the_widget_during_a_call/_create/during_a_call/after_a_failed_transfer/pushes_the_event_for_the_active_call.yml +1110 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_call.yml +45 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_conversation.yml +43 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/returns_the_conversation_as_JSON.yml +44 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/allows_the_phone_to_ring_for_60_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/includes_a_status_change_callback_url.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/places_a_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/allows_the_phone_to_ring_for_15_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/places_a_call_to_redirect_the_participant_to_a_conference.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_hangup/by_default/hangs_up_the_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/buying_number_for_an_area_code.yml +42 -0
- data/spec/fixtures/vcr_cassettes/returns_success.yml +90 -0
- data/spec/javascripts/helpers/jasmine-jquery.js +546 -0
- data/spec/javascripts/helpers/mock-ajax.js +207 -0
- data/spec/javascripts/support/jasmine.yml +80 -0
- data/spec/javascripts/telephony/models/agent_spec.js +40 -0
- data/spec/javascripts/telephony/models/conversation_spec.js +515 -0
- data/spec/javascripts/telephony/models/device_spec.js +80 -0
- data/spec/javascripts/telephony/models/transfer_spec.js +22 -0
- data/spec/javascripts/telephony/push_spec.js +427 -0
- data/spec/javascripts/telephony/views/agents_view_spec.js +101 -0
- data/spec/javascripts/telephony/views/application_view_spec.js +74 -0
- data/spec/javascripts/telephony/views/conversation_view_spec.js +626 -0
- data/spec/javascripts/telephony/views/status_view_spec.js +30 -0
- data/spec/javascripts/telephony/views/transfer_view_spec.js +187 -0
- data/spec/javascripts/telephony/views/twilio_client_view_spec.js +77 -0
- data/spec/javascripts/telephony/views/widget_view_spec.js +20 -0
- data/spec/lib/telephony/concerns/controllers/twilio_request_verifier_spec.rb +77 -0
- data/spec/lib/telephony/conversation_data_spec.rb +342 -0
- data/spec/lib/telephony/helper_spec.rb +24 -0
- data/spec/lib/telephony/jobs/agent_offline_spec.rb +37 -0
- data/spec/lib/telephony/jobs/pusher_event_spec.rb +39 -0
- data/spec/lib/telephony/providers/twilio_provider_spec.rb +439 -0
- data/spec/lib/telephony_spec.rb +104 -0
- data/spec/models/telephony/agent_spec.rb +479 -0
- data/spec/models/telephony/agent_state_machine_spec.rb +131 -0
- data/spec/models/telephony/call_center_spec.rb +32 -0
- data/spec/models/telephony/call_spec.rb +597 -0
- data/spec/models/telephony/call_state_machine_spec.rb +472 -0
- data/spec/models/telephony/conversation_spec.rb +751 -0
- data/spec/models/telephony/conversation_state_machine_spec.rb +387 -0
- data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
- data/spec/models/telephony/event_spec.rb +716 -0
- data/spec/models/telephony/inbound_conversation_queue_spec.rb +243 -0
- data/spec/models/telephony/playable_listener_spec.rb +43 -0
- data/spec/models/telephony/pusher_event_publisher_spec.rb +36 -0
- data/spec/models/telephony/recording_spec.rb +6 -0
- data/spec/models/telephony/voicemail_spec.rb +96 -0
- data/spec/observers/telephony/agent_observer_spec.rb +21 -0
- data/spec/observers/telephony/event_observer_spec.rb +19 -0
- data/spec/requests/create_conversation_spec.rb +39 -0
- data/spec/requests/dequeue_call_spec.rb +42 -0
- data/spec/requests/list_conversations_spec.rb +33 -0
- data/spec/requests/presences_spec.rb +51 -0
- data/spec/requests/providers/twilio/calls/child_answered_spec.rb +24 -0
- data/spec/requests/providers/twilio/calls/child_detached_spec.rb +249 -0
- data/spec/requests/providers/twilio/calls/dial_spec.rb +132 -0
- data/spec/requests/providers/twilio/calls/done_spec.rb +69 -0
- data/spec/requests/providers/twilio/calls/join_conference_spec.rb +56 -0
- data/spec/requests/providers/twilio/calls/leave_queue_spec.rb +44 -0
- data/spec/requests/providers/twilio/calls/parent_answered_spec.rb +59 -0
- data/spec/requests/providers/twilio/inbound/connect_dequeued_call_spec.rb +124 -0
- data/spec/requests/providers/twilio/inbound/enqueue_inbound_call_spec.rb +108 -0
- data/spec/requests/providers/twilio/inbound/enqueued_call_wait_music_spec.rb +13 -0
- data/spec/requests/providers/twilio/voicemails/leave_voicemail_spec.rb +78 -0
- data/spec/requests/search_conversations_spec.rb +101 -0
- data/spec/requests/transfer_spec.rb +65 -0
- data/spec/requests/voicemail_api_spec.rb +58 -0
- data/spec/spec_helper.rb +27 -0
- data/spec/support/factory_girl.rb +5 -0
- data/spec/support/matchers/be_complete_hold.rb +20 -0
- data/spec/support/matchers/be_whisper_tone.rb +35 -0
- data/spec/support/matchers/join_conference.rb +23 -0
- data/spec/support/nokogiri.rb +1 -0
- data/spec/support/pusher_helper.rb +24 -0
- data/spec/support/vcr.rb +12 -0
- data/spec/support/webmock.rb +1 -0
- metadata +692 -0
@@ -0,0 +1,14 @@
|
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1
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+
<!DOCTYPE html>
|
2
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+
<html>
|
3
|
+
<head>
|
4
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+
<title>Telephony</title>
|
5
|
+
<%= stylesheet_link_tag "telephony/application", :media => "all" %>
|
6
|
+
<%= javascript_include_tag "telephony/application" %>
|
7
|
+
<%= csrf_meta_tags %>
|
8
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+
</head>
|
9
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+
<body>
|
10
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+
|
11
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<%= yield %>
|
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+
|
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</body>
|
14
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+
</html>
|
@@ -0,0 +1,13 @@
|
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1
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+
xml.instruct!
|
2
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+
|
3
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+
xml.Response do
|
4
|
+
if @connecting_call.whitelisted_number?
|
5
|
+
xml.Dial action: child_detached_providers_twilio_call_path(@call), record: true, callerId: @call.conversation.caller_id do
|
6
|
+
xml.tag! twiml_word_for(@connecting_call),
|
7
|
+
@connecting_call.number,
|
8
|
+
url: child_answered_providers_twilio_call_path(@connecting_call)
|
9
|
+
end
|
10
|
+
else
|
11
|
+
xml.Say 'The number you are trying to call is not whitelisted'
|
12
|
+
end
|
13
|
+
end
|
@@ -0,0 +1,14 @@
|
|
1
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+
xml.instruct!
|
2
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+
|
3
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+
xml.Response do
|
4
|
+
if @child_call.whitelisted_number?
|
5
|
+
xml.Dial method: 'POST', action: child_detached_providers_twilio_call_path(@call), record: true, timeout: 15 do
|
6
|
+
xml.tag! twiml_word_for(@child_call),
|
7
|
+
@child_call.number,
|
8
|
+
url: child_answered_providers_twilio_call_path(@child_call)
|
9
|
+
end
|
10
|
+
else
|
11
|
+
xml.Say 'The number you are trying to call is not whitelisted'
|
12
|
+
end
|
13
|
+
end
|
14
|
+
|
@@ -0,0 +1,74 @@
|
|
1
|
+
<!DOCTYPE html>
|
2
|
+
<html>
|
3
|
+
<head>
|
4
|
+
<script type="text/javascript"
|
5
|
+
src="//static.twilio.com/libs/twiliojs/1.1/twilio.min.js"></script>
|
6
|
+
<script type="text/javascript"
|
7
|
+
src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js">
|
8
|
+
</script>
|
9
|
+
<link href="//static0.twilio.com/packages/quickstart/client.css"
|
10
|
+
type="text/css" rel="stylesheet" />
|
11
|
+
<script type="text/javascript">
|
12
|
+
|
13
|
+
/* Create the Client with a Capability Token */
|
14
|
+
Twilio.Device.setup("<%= @token %>", {debug: true});
|
15
|
+
|
16
|
+
/* Let us know when the client is ready. */
|
17
|
+
Twilio.Device.ready(function (device) {
|
18
|
+
$("#log").text("Ready");
|
19
|
+
$("button#answer").prop('disabled', true);
|
20
|
+
$("button#hangup").prop('disabled', true);
|
21
|
+
});
|
22
|
+
|
23
|
+
/* Report any errors on the screen */
|
24
|
+
Twilio.Device.error(function (error) {
|
25
|
+
$("#log").text("Error: " + error.message);
|
26
|
+
});
|
27
|
+
|
28
|
+
Twilio.Device.connect(function (conn) {
|
29
|
+
$("#log").text("Successfully established call");
|
30
|
+
});
|
31
|
+
|
32
|
+
/* Log a message when a call disconnects. */
|
33
|
+
Twilio.Device.disconnect(function (conn) {
|
34
|
+
$("#log").text("Call ended");
|
35
|
+
$("button#answer").prop('disabled', true);
|
36
|
+
$("button#hangup").prop('disabled', true);
|
37
|
+
});
|
38
|
+
|
39
|
+
/* Listen for incoming connections */
|
40
|
+
Twilio.Device.incoming(function (conn) {
|
41
|
+
$("#log").text("Incoming connection from " + conn.parameters.From);
|
42
|
+
Twilio.Device.my_connection = conn;
|
43
|
+
$("button#answer").prop('disabled', false);
|
44
|
+
$("button#hangup").prop('disabled', true);
|
45
|
+
});
|
46
|
+
|
47
|
+
function answer() {
|
48
|
+
Twilio.Device.my_connection.accept();
|
49
|
+
$("button#answer").prop('disabled', true);
|
50
|
+
$("button#hangup").prop('disabled', false);
|
51
|
+
}
|
52
|
+
|
53
|
+
/* A function to end a connection to Twilio. */
|
54
|
+
function hangup() {
|
55
|
+
Twilio.Device.disconnectAll();
|
56
|
+
$("button#answer").prop('disabled', true);
|
57
|
+
$("button#hangup").prop('disabled', true);
|
58
|
+
}
|
59
|
+
</script>
|
60
|
+
</head>
|
61
|
+
<body>
|
62
|
+
|
63
|
+
<button id="answer" class="call" onclick="answer();">
|
64
|
+
Answer
|
65
|
+
</button>
|
66
|
+
|
67
|
+
<!-- use an onclick action to hang up the call when the user presses
|
68
|
+
the button -->
|
69
|
+
<button id="hangup" class="hangup" onclick="hangup();">
|
70
|
+
Hangup
|
71
|
+
</button>
|
72
|
+
<div id="log">Loading...</div>
|
73
|
+
</body>
|
74
|
+
</html>
|
data/config/cucumber.yml
ADDED
@@ -0,0 +1,8 @@
|
|
1
|
+
<%
|
2
|
+
rerun = File.file?('rerun.txt') ? IO.read('rerun.txt') : ""
|
3
|
+
rerun_opts = rerun.to_s.strip.empty? ? "--format #{ENV['CUCUMBER_FORMAT'] || 'progress'} features" : "--format #{ENV['CUCUMBER_FORMAT'] || 'pretty'} #{rerun}"
|
4
|
+
std_opts = "--format #{ENV['CUCUMBER_FORMAT'] || 'pretty'} --strict --tags ~@wip"
|
5
|
+
%>
|
6
|
+
default: <%= std_opts %> features
|
7
|
+
wip: --tags @wip:3 --wip features
|
8
|
+
rerun: <%= rerun_opts %> --format rerun --out rerun.txt --strict --tags ~@wip
|
data/config/database.yml
ADDED
@@ -0,0 +1,57 @@
|
|
1
|
+
telephony_production:
|
2
|
+
adapter: mysql2
|
3
|
+
encoding: utf8
|
4
|
+
reconnect: false
|
5
|
+
database: telephony_development
|
6
|
+
pool: 5
|
7
|
+
username: root
|
8
|
+
password:
|
9
|
+
|
10
|
+
telephony_development:
|
11
|
+
adapter: mysql2
|
12
|
+
encoding: utf8
|
13
|
+
reconnect: false
|
14
|
+
database: telephony_development
|
15
|
+
pool: 5
|
16
|
+
username: root
|
17
|
+
password:
|
18
|
+
|
19
|
+
telephony_test: &TEST
|
20
|
+
adapter: mysql2
|
21
|
+
encoding: utf8
|
22
|
+
reconnect: false
|
23
|
+
database: telephony_test
|
24
|
+
pool: 5
|
25
|
+
username: root
|
26
|
+
password:
|
27
|
+
|
28
|
+
cucumber: *TEST
|
29
|
+
telephony_cucumber: *TEST
|
30
|
+
|
31
|
+
production:
|
32
|
+
adapter: mysql2
|
33
|
+
encoding: utf8
|
34
|
+
reconnect: false
|
35
|
+
database: telephony_development
|
36
|
+
pool: 5
|
37
|
+
username: root
|
38
|
+
password:
|
39
|
+
|
40
|
+
development:
|
41
|
+
adapter: mysql2
|
42
|
+
encoding: utf8
|
43
|
+
reconnect: false
|
44
|
+
database: telephony_development
|
45
|
+
pool: 5
|
46
|
+
username: root
|
47
|
+
password:
|
48
|
+
|
49
|
+
test: &DUMMY_TEST
|
50
|
+
adapter: mysql2
|
51
|
+
encoding: utf8
|
52
|
+
reconnect: false
|
53
|
+
database: telephony_test
|
54
|
+
pool: 5
|
55
|
+
username: root
|
56
|
+
password:
|
57
|
+
|
@@ -0,0 +1,67 @@
|
|
1
|
+
Hriphone::Application.configure do
|
2
|
+
# Settings specified here will take precedence over those in config/application.rb
|
3
|
+
|
4
|
+
# Code is not reloaded between requests
|
5
|
+
config.cache_classes = true
|
6
|
+
|
7
|
+
# Full error reports are disabled and caching is turned on
|
8
|
+
config.consider_all_requests_local = false
|
9
|
+
config.action_controller.perform_caching = true
|
10
|
+
|
11
|
+
# Disable Rails's static asset server (Apache or nginx will already do this)
|
12
|
+
config.serve_static_assets = false
|
13
|
+
|
14
|
+
# Compress JavaScripts and CSS
|
15
|
+
config.assets.compress = true
|
16
|
+
|
17
|
+
# Don't fallback to assets pipeline if a precompiled asset is missed
|
18
|
+
config.assets.initialize_on_precompile = false
|
19
|
+
config.assets.compile = false
|
20
|
+
|
21
|
+
# Generate digests for assets URLs
|
22
|
+
config.assets.digest = true
|
23
|
+
|
24
|
+
# Defaults to nil and saved in location specified by config.assets.prefix
|
25
|
+
# config.assets.manifest = YOUR_PATH
|
26
|
+
|
27
|
+
# Specifies the header that your server uses for sending files
|
28
|
+
# config.action_dispatch.x_sendfile_header = "X-Sendfile" # for apache
|
29
|
+
# config.action_dispatch.x_sendfile_header = 'X-Accel-Redirect' # for nginx
|
30
|
+
|
31
|
+
# Force all access to the app over SSL, use Strict-Transport-Security, and use secure cookies.
|
32
|
+
# config.force_ssl = true
|
33
|
+
|
34
|
+
# See everything in the log (default is :info)
|
35
|
+
# config.log_level = :debug
|
36
|
+
|
37
|
+
# Prepend all log lines with the following tags
|
38
|
+
# config.log_tags = [ :subdomain, :uuid ]
|
39
|
+
|
40
|
+
# Use a different logger for distributed setups
|
41
|
+
# config.logger = ActiveSupport::TaggedLogging.new(SyslogLogger.new)
|
42
|
+
|
43
|
+
# Use a different cache store in production
|
44
|
+
config.cache_store = :memory_store
|
45
|
+
|
46
|
+
# Enable serving of images, stylesheets, and JavaScripts from an asset server
|
47
|
+
# config.action_controller.asset_host = "http://assets.example.com"
|
48
|
+
|
49
|
+
# Precompile additional assets (application.js, application.css, and all non-JS/CSS are already added)
|
50
|
+
# config.assets.precompile += %w( search.js )
|
51
|
+
|
52
|
+
# Disable delivery errors, bad email addresses will be ignored
|
53
|
+
# config.action_mailer.raise_delivery_errors = false
|
54
|
+
|
55
|
+
# Enable threaded mode
|
56
|
+
# config.threadsafe!
|
57
|
+
|
58
|
+
# Enable locale fallbacks for I18n (makes lookups for any locale fall back to
|
59
|
+
# the I18n.default_locale when a translation can not be found)
|
60
|
+
config.i18n.fallbacks = true
|
61
|
+
|
62
|
+
# Send deprecation notices to registered listeners
|
63
|
+
config.active_support.deprecation = :notify
|
64
|
+
|
65
|
+
# Log the query plan for queries taking more than this (works
|
66
|
+
# with SQLite, MySQL, and PostgreSQL)
|
67
|
+
# config.active_record.auto_explain_threshold_in_seconds = 0.5
|
@@ -0,0 +1,21 @@
|
|
1
|
+
require 'pusher'
|
2
|
+
|
3
|
+
unless defined?(PUSHER_CONFIG) && PUSHER_CONFIG
|
4
|
+
filename = 'config/pusher.yml'
|
5
|
+
if File.exists? Rails.root.join(filename)
|
6
|
+
pusher_configs = YAML.load_file Rails.root.join(filename)
|
7
|
+
PUSHER_CONFIG = pusher_configs[Rails.env]
|
8
|
+
else
|
9
|
+
PUSHER_CONFIG = nil
|
10
|
+
end
|
11
|
+
end
|
12
|
+
|
13
|
+
if PUSHER_CONFIG
|
14
|
+
Pusher.app_id = PUSHER_CONFIG["app_id"]
|
15
|
+
Pusher.key = PUSHER_CONFIG["app_key"]
|
16
|
+
Pusher.secret = PUSHER_CONFIG["secret"]
|
17
|
+
else
|
18
|
+
Rails.logger.warn "Telephony will not work. #{filename} does not include config for RAILS_ENV=#{Rails.env}"
|
19
|
+
end
|
20
|
+
|
21
|
+
|
@@ -0,0 +1,44 @@
|
|
1
|
+
# Placeholder for delayed job.
|
2
|
+
Telephony::DELAYED_JOB = Class.new unless defined?(Telephony::DELAYED_JOB)
|
3
|
+
|
4
|
+
# Placeholder for business open hours
|
5
|
+
Telephony::OFFICE_HOURS = Class.new do
|
6
|
+
def self.open?
|
7
|
+
case Time.now.utc.hour
|
8
|
+
when 11..23 then true
|
9
|
+
else false
|
10
|
+
end
|
11
|
+
end
|
12
|
+
|
13
|
+
def self.open_hours_audio_files(params)
|
14
|
+
out = ["http://hriphones.com/StayOn.mp3"]
|
15
|
+
out.unshift "http://hriphones.com/StayOn.mp3" if params[:play_zestcash_transition].present?
|
16
|
+
out
|
17
|
+
end
|
18
|
+
|
19
|
+
def self.closed_hours_audio_files(params)
|
20
|
+
["http://hriphones.com/Closed.mp3"]
|
21
|
+
end
|
22
|
+
end unless defined?(Telephony::OFFICE_HOURS)
|
23
|
+
|
24
|
+
Telephony::CallCenter.load Rails.env.to_s, Rails.root.to_s + '/config/call_centers.yml'
|
25
|
+
|
26
|
+
unless defined?(TWILIO_CONFIG)
|
27
|
+
filename = 'config/twilio.yml'
|
28
|
+
if File.exists? Rails.root.join(filename)
|
29
|
+
twilio_configs = YAML.load_file Rails.root.join(filename)
|
30
|
+
TWILIO_CONFIG = twilio_configs[Rails.env]
|
31
|
+
else
|
32
|
+
TWILIO_CONFIG = nil
|
33
|
+
end
|
34
|
+
end
|
35
|
+
|
36
|
+
if TWILIO_CONFIG
|
37
|
+
TWILIO_CONFIG.to_options!
|
38
|
+
|
39
|
+
Telephony.provider = Telephony::Providers::TwilioProvider.new TWILIO_CONFIG
|
40
|
+
Telephony.hold_music = TWILIO_CONFIG[:hold_music]
|
41
|
+
Telephony.wait_music = TWILIO_CONFIG[:wait_music]
|
42
|
+
else
|
43
|
+
Rails.logger.warn "#{filename} does not include config for RAILS_ENV=#{Rails.env}"
|
44
|
+
end
|
data/config/routes.rb
ADDED
@@ -0,0 +1,94 @@
|
|
1
|
+
Telephony::Engine.routes.draw do
|
2
|
+
namespace :providers do
|
3
|
+
namespace :twilio do
|
4
|
+
resources :calls do
|
5
|
+
member do
|
6
|
+
post :connect
|
7
|
+
post :child_answered
|
8
|
+
post :child_detached
|
9
|
+
post :dial
|
10
|
+
post :join_conference
|
11
|
+
post :done
|
12
|
+
post :complete_hold
|
13
|
+
post :leave_queue
|
14
|
+
end
|
15
|
+
|
16
|
+
resource :voicemail
|
17
|
+
end
|
18
|
+
|
19
|
+
resources :musics do
|
20
|
+
collection do
|
21
|
+
get "hold"
|
22
|
+
end
|
23
|
+
end
|
24
|
+
|
25
|
+
resources :inbound_calls, only: :create do
|
26
|
+
collection do
|
27
|
+
get :wait_music
|
28
|
+
post :connect
|
29
|
+
end
|
30
|
+
|
31
|
+
member do
|
32
|
+
post :enqueue
|
33
|
+
end
|
34
|
+
end
|
35
|
+
end
|
36
|
+
end
|
37
|
+
|
38
|
+
namespace :signals do
|
39
|
+
namespace :agents do
|
40
|
+
resources :presences, only: :create do
|
41
|
+
collection do
|
42
|
+
post :authenticate
|
43
|
+
end
|
44
|
+
end
|
45
|
+
end
|
46
|
+
end
|
47
|
+
|
48
|
+
resources :voicemails
|
49
|
+
|
50
|
+
resources :conversations do
|
51
|
+
collection do
|
52
|
+
get :counts
|
53
|
+
get :search
|
54
|
+
end
|
55
|
+
|
56
|
+
member do
|
57
|
+
post :hold
|
58
|
+
post :resume
|
59
|
+
end
|
60
|
+
|
61
|
+
resources :transfers, only: :create
|
62
|
+
end
|
63
|
+
|
64
|
+
resources :playable_listeners, only: [:create, :index] do
|
65
|
+
collection do
|
66
|
+
get :recent
|
67
|
+
end
|
68
|
+
end
|
69
|
+
|
70
|
+
namespace :inbound do
|
71
|
+
delete '/front' => 'conversation_queues#front'
|
72
|
+
end
|
73
|
+
|
74
|
+
resources :agents, only: [:index, :update] do
|
75
|
+
collection do
|
76
|
+
get "/show_by_csr_id/:csr_id" => "agents#show_by_csr_id"
|
77
|
+
end
|
78
|
+
|
79
|
+
member do
|
80
|
+
put :status
|
81
|
+
post :terminate_active_call
|
82
|
+
end
|
83
|
+
end
|
84
|
+
|
85
|
+
resources :widget, only: :index
|
86
|
+
|
87
|
+
resources :twilio_client, only: :index do
|
88
|
+
collection do
|
89
|
+
get :token
|
90
|
+
end
|
91
|
+
end
|
92
|
+
|
93
|
+
resources :call_centers, only: :index
|
94
|
+
end
|