telephony 1.0.3

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Files changed (365) hide show
  1. checksums.yaml +15 -0
  2. data/README.md +105 -0
  3. data/Rakefile +39 -0
  4. data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
  5. data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
  6. data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
  7. data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
  8. data/app/assets/images/telephony/backspace.png +0 -0
  9. data/app/assets/images/telephony/icon-spinner.gif +0 -0
  10. data/app/assets/javascripts/telephony/application.js +12 -0
  11. data/app/assets/javascripts/telephony/collections/agents.js +4 -0
  12. data/app/assets/javascripts/telephony/config.js.erb +11 -0
  13. data/app/assets/javascripts/telephony/models/agent.js +103 -0
  14. data/app/assets/javascripts/telephony/models/conversation.js +226 -0
  15. data/app/assets/javascripts/telephony/models/device.js +30 -0
  16. data/app/assets/javascripts/telephony/models/transfer.js +65 -0
  17. data/app/assets/javascripts/telephony/namespace.js +6 -0
  18. data/app/assets/javascripts/telephony/push.js +80 -0
  19. data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
  20. data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
  21. data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
  22. data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
  23. data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
  24. data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
  25. data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
  26. data/app/assets/javascripts/telephony/views/application_view.js +78 -0
  27. data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
  28. data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
  29. data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
  30. data/app/assets/javascripts/telephony/views/status_view.js +36 -0
  31. data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
  32. data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
  33. data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
  34. data/app/assets/javascripts/telephony/widget.js +5 -0
  35. data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
  36. data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
  37. data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
  38. data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
  39. data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
  40. data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
  41. data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
  42. data/app/assets/stylesheets/telephony/font.css +43 -0
  43. data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
  44. data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
  45. data/app/controllers/telephony/agents_controller.rb +46 -0
  46. data/app/controllers/telephony/application_controller.rb +4 -0
  47. data/app/controllers/telephony/call_centers_controller.rb +9 -0
  48. data/app/controllers/telephony/conversations_controller.rb +74 -0
  49. data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
  50. data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
  51. data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
  52. data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
  53. data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
  54. data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
  55. data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
  56. data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
  57. data/app/controllers/telephony/transfers_controller.rb +18 -0
  58. data/app/controllers/telephony/twilio_client_controller.rb +37 -0
  59. data/app/controllers/telephony/voicemails_controller.rb +13 -0
  60. data/app/controllers/telephony/widget_controller.rb +10 -0
  61. data/app/helpers/telephony/application_helper.rb +4 -0
  62. data/app/helpers/telephony/calls_helper.rb +13 -0
  63. data/app/models/telephony/agent.rb +186 -0
  64. data/app/models/telephony/agent_state_machine.rb +54 -0
  65. data/app/models/telephony/base.rb +7 -0
  66. data/app/models/telephony/blacklisted_number.rb +5 -0
  67. data/app/models/telephony/call.rb +94 -0
  68. data/app/models/telephony/call_center.rb +26 -0
  69. data/app/models/telephony/call_state_machine.rb +98 -0
  70. data/app/models/telephony/conversation.rb +273 -0
  71. data/app/models/telephony/conversation_state_machine.rb +109 -0
  72. data/app/models/telephony/conversations_presenter.rb +83 -0
  73. data/app/models/telephony/events.rb +6 -0
  74. data/app/models/telephony/events/answer.rb +6 -0
  75. data/app/models/telephony/events/base.rb +118 -0
  76. data/app/models/telephony/events/busy.rb +6 -0
  77. data/app/models/telephony/events/call_answered.rb +22 -0
  78. data/app/models/telephony/events/call_fail.rb +6 -0
  79. data/app/models/telephony/events/complete_hold.rb +28 -0
  80. data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
  81. data/app/models/telephony/events/complete_resume.rb +28 -0
  82. data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
  83. data/app/models/telephony/events/conference.rb +6 -0
  84. data/app/models/telephony/events/connect.rb +22 -0
  85. data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
  86. data/app/models/telephony/events/dial_agent.rb +6 -0
  87. data/app/models/telephony/events/ended.rb +19 -0
  88. data/app/models/telephony/events/enqueue.rb +6 -0
  89. data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
  90. data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
  91. data/app/models/telephony/events/initialize_widget.rb +15 -0
  92. data/app/models/telephony/events/initiate_hold.rb +6 -0
  93. data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
  94. data/app/models/telephony/events/initiate_resume.rb +6 -0
  95. data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
  96. data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
  97. data/app/models/telephony/events/leave_voicemail.rb +22 -0
  98. data/app/models/telephony/events/no_answer.rb +6 -0
  99. data/app/models/telephony/events/play_closed_greeting.rb +6 -0
  100. data/app/models/telephony/events/play_message.rb +6 -0
  101. data/app/models/telephony/events/reject.rb +6 -0
  102. data/app/models/telephony/events/rona.rb +6 -0
  103. data/app/models/telephony/events/start.rb +17 -0
  104. data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
  105. data/app/models/telephony/events/terminate.rb +6 -0
  106. data/app/models/telephony/events/transfer.rb +35 -0
  107. data/app/models/telephony/inbound_conversation_queue.rb +101 -0
  108. data/app/models/telephony/playable.rb +7 -0
  109. data/app/models/telephony/playable_listener.rb +42 -0
  110. data/app/models/telephony/pusher_event_publisher.rb +26 -0
  111. data/app/models/telephony/recording.rb +4 -0
  112. data/app/models/telephony/voicemail.rb +36 -0
  113. data/app/observers/telephony/agent_observer.rb +8 -0
  114. data/app/observers/telephony/call_observer.rb +15 -0
  115. data/app/observers/telephony/conversation_observer.rb +9 -0
  116. data/app/observers/telephony/event_observer.rb +9 -0
  117. data/app/views/layouts/telephony/application.html.erb +14 -0
  118. data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
  119. data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
  120. data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
  121. data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
  122. data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
  123. data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
  124. data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
  125. data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
  126. data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
  127. data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
  128. data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
  129. data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
  130. data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
  131. data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
  132. data/app/views/telephony/twilio_client/index.html.erb +74 -0
  133. data/app/views/telephony/widget/index.erb +3 -0
  134. data/config/cucumber.yml +8 -0
  135. data/config/database.yml +57 -0
  136. data/config/environment.rb +67 -0
  137. data/config/initializers/pusher.rb +21 -0
  138. data/config/initializers/telephony.rb +44 -0
  139. data/config/routes.rb +94 -0
  140. data/config/wopr.yml.example +38 -0
  141. data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
  142. data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
  143. data/lib/agent_generator.rb +24 -0
  144. data/lib/tasks/cucumber.rake +65 -0
  145. data/lib/tasks/jasmine.rake +8 -0
  146. data/lib/tasks/telephony_tasks.rake +4 -0
  147. data/lib/telephony.rb +34 -0
  148. data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
  149. data/lib/telephony/conversation_data.rb +67 -0
  150. data/lib/telephony/engine.rb +19 -0
  151. data/lib/telephony/error.rb +8 -0
  152. data/lib/telephony/error/agent_on_a_call.rb +2 -0
  153. data/lib/telephony/error/base.rb +3 -0
  154. data/lib/telephony/error/connection.rb +2 -0
  155. data/lib/telephony/error/not_in_progress.rb +2 -0
  156. data/lib/telephony/error/queue_empty.rb +2 -0
  157. data/lib/telephony/helper.rb +11 -0
  158. data/lib/telephony/jobs/agent_offline.rb +28 -0
  159. data/lib/telephony/jobs/pusher_event.rb +21 -0
  160. data/lib/telephony/providers/twilio_provider.rb +162 -0
  161. data/lib/telephony/version.rb +3 -0
  162. data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
  163. data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
  164. data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
  165. data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
  166. data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
  167. data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
  168. data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
  169. data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
  170. data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
  171. data/spec/dummy/Rakefile +7 -0
  172. data/spec/dummy/app/assets/javascripts/application.js +6 -0
  173. data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
  174. data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
  175. data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
  176. data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
  177. data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
  178. data/spec/dummy/app/assets/stylesheets/application.css +23 -0
  179. data/spec/dummy/app/controllers/application_controller.rb +3 -0
  180. data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
  181. data/spec/dummy/app/helpers/application_helper.rb +2 -0
  182. data/spec/dummy/app/views/layouts/application.html.erb +12 -0
  183. data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
  184. data/spec/dummy/config.ru +4 -0
  185. data/spec/dummy/config/application.rb +61 -0
  186. data/spec/dummy/config/boot.rb +10 -0
  187. data/spec/dummy/config/call_centers.yml +35 -0
  188. data/spec/dummy/config/call_centers.yml.example +35 -0
  189. data/spec/dummy/config/database.yml +56 -0
  190. data/spec/dummy/config/environment.rb +5 -0
  191. data/spec/dummy/config/environments/cucumber.rb +39 -0
  192. data/spec/dummy/config/environments/development.rb +39 -0
  193. data/spec/dummy/config/environments/production.rb +67 -0
  194. data/spec/dummy/config/environments/test.rb +39 -0
  195. data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
  196. data/spec/dummy/config/initializers/inflections.rb +15 -0
  197. data/spec/dummy/config/initializers/mime_types.rb +5 -0
  198. data/spec/dummy/config/initializers/secret_token.rb +7 -0
  199. data/spec/dummy/config/initializers/session_store.rb +8 -0
  200. data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
  201. data/spec/dummy/config/locales/en.yml +5 -0
  202. data/spec/dummy/config/pusher.yml +14 -0
  203. data/spec/dummy/config/pusher.yml.example +14 -0
  204. data/spec/dummy/config/routes.rb +5 -0
  205. data/spec/dummy/config/sms_whitelist.json.example +4 -0
  206. data/spec/dummy/config/twilio.yml +57 -0
  207. data/spec/dummy/config/twilio.yml.example +57 -0
  208. data/spec/dummy/db/schema.rb +122 -0
  209. data/spec/dummy/db/seeds.rb +6 -0
  210. data/spec/dummy/log/production.log +156 -0
  211. data/spec/dummy/log/test.log +13812 -0
  212. data/spec/dummy/public/404.html +26 -0
  213. data/spec/dummy/public/422.html +26 -0
  214. data/spec/dummy/public/500.html +25 -0
  215. data/spec/dummy/public/assets/application-628309db7ce8c0abdd91f8f796881599.js +32 -0
  216. data/spec/dummy/public/assets/application-628309db7ce8c0abdd91f8f796881599.js.gz +0 -0
  217. data/spec/dummy/public/assets/application-6c551430f3bdd32ba57c9c41e5f91846.css +24 -0
  218. data/spec/dummy/public/assets/application-6c551430f3bdd32ba57c9c41e5f91846.css.gz +0 -0
  219. data/spec/dummy/public/assets/telephony/backspace-9f5b195e049ed90eb20ecdda6e264b0a.png +0 -0
  220. data/spec/dummy/public/assets/telephony/icon-spinner-ddbae473a70c5425810aeee31d4a8ad7.gif +0 -0
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  223. data/spec/dummy/public/assets/telephony/zest-telephony-e7efdbc60c0a1c8404951bc79c7fb3a8.woff +0 -0
  224. data/spec/dummy/public/assets/telephony/zest-telephony-f34287df626936908408f53a33db9e83.svg +73 -0
  225. data/spec/dummy/public/favicon.ico +0 -0
  226. data/spec/dummy/script/rails +6 -0
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  267. data/spec/dummy/tmp/cache/assets/DDC/400/sprockets%2Fcffd775d018f68ce5dba1ee0d951a994 +0 -0
  268. data/spec/dummy/tmp/cache/assets/DDC/BE0/sprockets%2F2c0a4d4675a61b014aedbbabb3f071fc +0 -0
  269. data/spec/dummy/tmp/cache/assets/E04/640/sprockets%2F3c5ddf2bbefd9d70f1b506b519cf856e +0 -0
  270. data/spec/dummy/tmp/cache/assets/E04/7F0/sprockets%2F35f1b2ff729a5ec21f6dc5f7d6faa67b +0 -0
  271. data/spec/dummy/tmp/cache/assets/E04/890/sprockets%2F2f5173deea6c795b8fdde723bb4b63af +0 -0
  272. data/spec/dummy/tmp/cache/assets/E07/230/sprockets%2Febd4f2dd708879d593aff008ccb75acc +0 -0
  273. data/spec/dummy/tmp/cache/assets/E17/9D0/sprockets%2F8db2b79f6c4eabe7a9ebe7a7898ec066 +0 -0
  274. data/spec/dummy/tmp/cache/assets/E31/F10/sprockets%2Fcebacf56667da1cc2961b59fd922eafb +0 -0
  275. data/spec/factories/agent.rb +26 -0
  276. data/spec/factories/calls.rb +106 -0
  277. data/spec/factories/conversations.rb +171 -0
  278. data/spec/factories/events.rb +250 -0
  279. data/spec/factories/playable_listeners.rb +6 -0
  280. data/spec/factories/recordings.rb +6 -0
  281. data/spec/factories/voicemails.rb +8 -0
  282. data/spec/fixtures/vcr_cassettes/Authenticating_an_online_user.yml +90 -0
  283. data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_call.yml +42 -0
  284. data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_conversation.yml +42 -0
  285. data/spec/fixtures/vcr_cassettes/Creating_a_conversation/returns_the_conversation_as_JSON.yml +42 -0
  286. data/spec/fixtures/vcr_cassettes/Pusher_channel_as_JSON.yml +90 -0
  287. data/spec/fixtures/vcr_cassettes/Pusher_to_publish_the_event.yml +32 -0
  288. data/spec/fixtures/vcr_cassettes/Reloading_the_widget_during_a_call/_create/during_a_call/after_a_failed_transfer/pushes_the_event_for_the_active_call.yml +1110 -0
  289. data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_call.yml +45 -0
  290. data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_conversation.yml +43 -0
  291. data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/returns_the_conversation_as_JSON.yml +44 -0
  292. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/allows_the_phone_to_ring_for_60_seconds.yml +42 -0
  293. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/includes_a_status_change_callback_url.yml +42 -0
  294. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/places_a_call.yml +42 -0
  295. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/allows_the_phone_to_ring_for_15_seconds.yml +42 -0
  296. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/places_a_call_to_redirect_the_participant_to_a_conference.yml +42 -0
  297. data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_hangup/by_default/hangs_up_the_call.yml +42 -0
  298. data/spec/fixtures/vcr_cassettes/buying_number_for_an_area_code.yml +42 -0
  299. data/spec/fixtures/vcr_cassettes/returns_success.yml +90 -0
  300. data/spec/javascripts/helpers/jasmine-jquery.js +546 -0
  301. data/spec/javascripts/helpers/mock-ajax.js +207 -0
  302. data/spec/javascripts/support/jasmine.yml +80 -0
  303. data/spec/javascripts/telephony/models/agent_spec.js +40 -0
  304. data/spec/javascripts/telephony/models/conversation_spec.js +515 -0
  305. data/spec/javascripts/telephony/models/device_spec.js +80 -0
  306. data/spec/javascripts/telephony/models/transfer_spec.js +22 -0
  307. data/spec/javascripts/telephony/push_spec.js +427 -0
  308. data/spec/javascripts/telephony/views/agents_view_spec.js +101 -0
  309. data/spec/javascripts/telephony/views/application_view_spec.js +74 -0
  310. data/spec/javascripts/telephony/views/conversation_view_spec.js +626 -0
  311. data/spec/javascripts/telephony/views/status_view_spec.js +30 -0
  312. data/spec/javascripts/telephony/views/transfer_view_spec.js +187 -0
  313. data/spec/javascripts/telephony/views/twilio_client_view_spec.js +77 -0
  314. data/spec/javascripts/telephony/views/widget_view_spec.js +20 -0
  315. data/spec/lib/telephony/concerns/controllers/twilio_request_verifier_spec.rb +77 -0
  316. data/spec/lib/telephony/conversation_data_spec.rb +342 -0
  317. data/spec/lib/telephony/helper_spec.rb +24 -0
  318. data/spec/lib/telephony/jobs/agent_offline_spec.rb +37 -0
  319. data/spec/lib/telephony/jobs/pusher_event_spec.rb +39 -0
  320. data/spec/lib/telephony/providers/twilio_provider_spec.rb +439 -0
  321. data/spec/lib/telephony_spec.rb +104 -0
  322. data/spec/models/telephony/agent_spec.rb +479 -0
  323. data/spec/models/telephony/agent_state_machine_spec.rb +131 -0
  324. data/spec/models/telephony/call_center_spec.rb +32 -0
  325. data/spec/models/telephony/call_spec.rb +597 -0
  326. data/spec/models/telephony/call_state_machine_spec.rb +472 -0
  327. data/spec/models/telephony/conversation_spec.rb +751 -0
  328. data/spec/models/telephony/conversation_state_machine_spec.rb +387 -0
  329. data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
  330. data/spec/models/telephony/event_spec.rb +716 -0
  331. data/spec/models/telephony/inbound_conversation_queue_spec.rb +243 -0
  332. data/spec/models/telephony/playable_listener_spec.rb +43 -0
  333. data/spec/models/telephony/pusher_event_publisher_spec.rb +36 -0
  334. data/spec/models/telephony/recording_spec.rb +6 -0
  335. data/spec/models/telephony/voicemail_spec.rb +96 -0
  336. data/spec/observers/telephony/agent_observer_spec.rb +21 -0
  337. data/spec/observers/telephony/event_observer_spec.rb +19 -0
  338. data/spec/requests/create_conversation_spec.rb +39 -0
  339. data/spec/requests/dequeue_call_spec.rb +42 -0
  340. data/spec/requests/list_conversations_spec.rb +33 -0
  341. data/spec/requests/presences_spec.rb +51 -0
  342. data/spec/requests/providers/twilio/calls/child_answered_spec.rb +24 -0
  343. data/spec/requests/providers/twilio/calls/child_detached_spec.rb +249 -0
  344. data/spec/requests/providers/twilio/calls/dial_spec.rb +132 -0
  345. data/spec/requests/providers/twilio/calls/done_spec.rb +69 -0
  346. data/spec/requests/providers/twilio/calls/join_conference_spec.rb +56 -0
  347. data/spec/requests/providers/twilio/calls/leave_queue_spec.rb +44 -0
  348. data/spec/requests/providers/twilio/calls/parent_answered_spec.rb +59 -0
  349. data/spec/requests/providers/twilio/inbound/connect_dequeued_call_spec.rb +124 -0
  350. data/spec/requests/providers/twilio/inbound/enqueue_inbound_call_spec.rb +108 -0
  351. data/spec/requests/providers/twilio/inbound/enqueued_call_wait_music_spec.rb +13 -0
  352. data/spec/requests/providers/twilio/voicemails/leave_voicemail_spec.rb +78 -0
  353. data/spec/requests/search_conversations_spec.rb +101 -0
  354. data/spec/requests/transfer_spec.rb +65 -0
  355. data/spec/requests/voicemail_api_spec.rb +58 -0
  356. data/spec/spec_helper.rb +27 -0
  357. data/spec/support/factory_girl.rb +5 -0
  358. data/spec/support/matchers/be_complete_hold.rb +20 -0
  359. data/spec/support/matchers/be_whisper_tone.rb +35 -0
  360. data/spec/support/matchers/join_conference.rb +23 -0
  361. data/spec/support/nokogiri.rb +1 -0
  362. data/spec/support/pusher_helper.rb +24 -0
  363. data/spec/support/vcr.rb +12 -0
  364. data/spec/support/webmock.rb +1 -0
  365. metadata +692 -0
@@ -0,0 +1,23 @@
1
+ /*
2
+ * This is a manifest file that'll be compiled into application.css, which will include all the files
3
+ * listed below.
4
+ *
5
+ * Any CSS and SCSS file within this directory, lib/assets/stylesheets, vendor/assets/stylesheets,
6
+ * or vendor/assets/stylesheets of plugins, if any, can be referenced here using a relative path.
7
+ *
8
+ * You're free to add application-wide styles to this file and they'll appear at the top of the
9
+ * compiled file, but it's generally better to create a new file per style scope.
10
+ *
11
+ *= require_self
12
+ *= require_tree .
13
+ */
14
+
15
+ body { background: #aee3f6; font-family: sans-serif; font-size: 14px; }
16
+ .events { position: absolute; top: 5px; left: 600px; z-index: 1; }
17
+ .events ul{ padding:0; margin:0; background: #fff; border: 2px solid orange; list-style: none; }
18
+ .events ul li { border: 1px solid orange; font-size: 12px; }
19
+ pre {outline: 1px solid #ccc; padding: 5px; margin: 5px; }
20
+ .string { color: green; }
21
+ .boolean { color: blue; }
22
+ .null { color: magenta; }
23
+ .key { color: red; }
@@ -0,0 +1,3 @@
1
+ class ApplicationController < ActionController::Base
2
+ protect_from_forgery
3
+ end
@@ -0,0 +1,2 @@
1
+ class WidgetHostController < ApplicationController
2
+ end
@@ -0,0 +1,2 @@
1
+ module ApplicationHelper
2
+ end
@@ -0,0 +1,12 @@
1
+ <!DOCTYPE html>
2
+ <html>
3
+ <head>
4
+ <title>Host Page for Telephony Widget</title>
5
+ <%= stylesheet_link_tag "application", :media => "all" %>
6
+ <%= javascript_include_tag "application" %>
7
+ </head>
8
+
9
+ <body>
10
+ <%= yield %>
11
+ </body>
12
+ </html>
@@ -0,0 +1,53 @@
1
+ <h1>Host Page for Telephony Widget</h1>
2
+
3
+ <div id="telephony-widget"
4
+ data-csr_id="<%= params['csr-id'] || 1000 %>"
5
+ data-agent_name="<%= params['agent-name'] || "Some Agent" %>"
6
+ data-agent_phone_number="<%= params['agent-number'] || "5555551234" %>"
7
+ data-agent_phone_type="<%= params['agent-phone-type'] || "phone" %>"
8
+ data-csr_type="<%= params['agent-csr-type'] %>"
9
+ data-agent_default_status="<%= params['agent-default-status'] %>"
10
+ data-agent_phone_ext="<%= params['agent-ext'] %>"
11
+ data-agent_call_center_name="<%= params['agent-call-center-name'] %>"
12
+ data-agent_sip_number="<%= params['agent-sip-number'] %>"
13
+ data-agent_transferable_agents="<%= (params['agent-transferable-agents']).to_json %>"
14
+ data-agent_generate_caller_id="<%= params['agent-generate-caller-id'] %>"
15
+ >
16
+ </div>
17
+ <script src="/assets/telephony/widget.js" type="text/javascript"></script>
18
+ <br/>
19
+ <button id="inbound-call">Next inbound call</button>
20
+ <script type="text/javascript">
21
+ $('#inbound-call').click(function () {
22
+ $.ajax({ type: 'DELETE',
23
+ url: '/zestphone/inbound/front',
24
+ data: {
25
+ csr_id: $('#telephony-widget').data('csr_id')
26
+ }
27
+ });
28
+ });
29
+ </script>
30
+
31
+ <% if params['debug'] %>
32
+ <div class="events">
33
+ <button class="clear">Clear</button>
34
+ <ul></ul>
35
+ </div>
36
+
37
+ <h3>Sample code showing click to call</h3>
38
+ <a href="#" class="call_to" data-call-params="">(310) 123-4567</a><br/><br/>
39
+
40
+ <script type="text/javascript">
41
+ $('a.call_to').click(function(event) {
42
+ var data = {
43
+ to: $(event.currentTarget).text(),
44
+ loan_id: 1,
45
+ to_id: 2,
46
+ to_type: 'borrower'
47
+ };
48
+ $(this).trigger("telephony:ClickToCall", data);
49
+ to: $(event.currentTarget).text()
50
+ return false;
51
+ });
52
+ </script>
53
+ <% end %>
@@ -0,0 +1,4 @@
1
+ # This file is used by Rack-based servers to start the application.
2
+
3
+ require ::File.expand_path('../config/environment', __FILE__)
4
+ run Dummy::Application
@@ -0,0 +1,61 @@
1
+ require File.expand_path('../boot', __FILE__)
2
+
3
+ require 'rails/all'
4
+
5
+ Bundler.require
6
+ require "telephony"
7
+
8
+ module Dummy
9
+ class Application < Rails::Application
10
+ # Settings in config/environments/* take precedence over those specified here.
11
+ # Application configuration should go into files in config/initializers
12
+ # -- all .rb files in that directory are automatically loaded.
13
+
14
+ # Custom directories with classes and modules you want to be autoloadable.
15
+ # config.autoload_paths += %W(#{config.root}/extras)
16
+
17
+ # Only load the plugins named here, in the order given (default is alphabetical).
18
+ # :all can be used as a placeholder for all plugins not explicitly named.
19
+ # config.plugins = [ :exception_notification, :ssl_requirement, :all ]
20
+
21
+ # Activate observers that should always be running.
22
+ # config.active_record.observers = :cacher, :garbage_collector, :forum_observer
23
+
24
+ # Set Time.zone default to the specified zone and make Active Record auto-convert to this zone.
25
+ # Run "rake -D time" for a list of tasks for finding time zone names. Default is UTC.
26
+ # config.time_zone = 'Central Time (US & Canada)'
27
+
28
+ # The default locale is :en and all translations from config/locales/*.rb,yml are auto loaded.
29
+ # config.i18n.load_path += Dir[Rails.root.join('my', 'locales', '*.{rb,yml}').to_s]
30
+ # config.i18n.default_locale = :de
31
+
32
+ # Configure the default encoding used in templates for Ruby 1.9.
33
+ config.encoding = "utf-8"
34
+
35
+ # Configure sensitive parameters which will be filtered from the log file.
36
+ config.filter_parameters += [:password]
37
+
38
+ # Enable escaping HTML in JSON.
39
+ config.active_support.escape_html_entities_in_json = true
40
+
41
+ # Use SQL instead of Active Record's schema dumper when creating the database.
42
+ # This is necessary if your schema can't be completely dumped by the schema dumper,
43
+ # like if you have constraints or database-specific column types
44
+ # config.active_record.schema_format = :sql
45
+
46
+ # Enforce whitelist mode for mass assignment.
47
+ # This will create an empty whitelist of attributes available for mass-assignment for all models
48
+ # in your app. As such, your models will need to explicitly whitelist or blacklist accessible
49
+ # parameters by using an attr_accessible or attr_protected declaration.
50
+ config.active_record.whitelist_attributes = true
51
+
52
+ # Enable the asset pipeline
53
+ config.assets.enabled = true
54
+
55
+ # Version of your assets, change this if you want to expire all your assets
56
+ config.assets.version = '1.0'
57
+
58
+ config.time_zone = 'Pacific Time (US & Canada)'
59
+ end
60
+ end
61
+
@@ -0,0 +1,10 @@
1
+ require 'rubygems'
2
+ gemfile = File.expand_path('../../../../Gemfile', __FILE__)
3
+
4
+ if File.exist?(gemfile)
5
+ ENV['BUNDLE_GEMFILE'] = gemfile
6
+ require 'bundler'
7
+ Bundler.setup
8
+ end
9
+
10
+ $:.unshift File.expand_path('../../../../lib', __FILE__)
@@ -0,0 +1,35 @@
1
+ development:
2
+ -
3
+ name: 'hollywood'
4
+ host: '192.168.1.1'
5
+ username: ''
6
+ password: ''
7
+ -
8
+ name: 'other_location'
9
+ host: '192.168.1.2'
10
+ username: ''
11
+ password: ''
12
+
13
+ test:
14
+ -
15
+ name: 'hollywood'
16
+ host: '192.168.1.1'
17
+ username: ''
18
+ password: ''
19
+ -
20
+ name: 'other_location'
21
+ host: '192.168.1.2'
22
+ username: ''
23
+ password: ''
24
+
25
+ production:
26
+ -
27
+ name: 'hollywood'
28
+ host: '192.168.1.1'
29
+ username: ''
30
+ password: ''
31
+ -
32
+ name: 'other_location'
33
+ host: '192.168.1.2'
34
+ username: ''
35
+ password: ''
@@ -0,0 +1,35 @@
1
+ development:
2
+ -
3
+ name: 'hollywood'
4
+ host: '192.168.1.1'
5
+ username: ''
6
+ password: ''
7
+ -
8
+ name: 'other_location'
9
+ host: '192.168.1.2'
10
+ username: ''
11
+ password: ''
12
+
13
+ test:
14
+ -
15
+ name: 'hollywood'
16
+ host: '192.168.1.1'
17
+ username: ''
18
+ password: ''
19
+ -
20
+ name: 'other_location'
21
+ host: '192.168.1.2'
22
+ username: ''
23
+ password: ''
24
+
25
+ production:
26
+ -
27
+ name: 'hollywood'
28
+ host: '192.168.1.1'
29
+ username: ''
30
+ password: ''
31
+ -
32
+ name: 'other_location'
33
+ host: '192.168.1.2'
34
+ username: ''
35
+ password: ''
@@ -0,0 +1,56 @@
1
+ telephony_production:
2
+ adapter: mysql2
3
+ encoding: utf8
4
+ reconnect: false
5
+ database: telephony_development
6
+ pool: 5
7
+ username: root
8
+ password:
9
+
10
+ telephony_development:
11
+ adapter: mysql2
12
+ encoding: utf8
13
+ reconnect: false
14
+ database: telephony_development
15
+ pool: 5
16
+ username: root
17
+ password:
18
+
19
+ telephony_test: &TEST
20
+ adapter: mysql2
21
+ encoding: utf8
22
+ reconnect: false
23
+ database: telephony_test
24
+ pool: 5
25
+ username: root
26
+ password:
27
+
28
+ cucumber: *TEST
29
+ telephony_cucumber: *TEST
30
+
31
+ production:
32
+ adapter: mysql2
33
+ encoding: utf8
34
+ reconnect: false
35
+ database: telephony_development
36
+ pool: 5
37
+ username: root
38
+ password:
39
+
40
+ development:
41
+ adapter: mysql2
42
+ encoding: utf8
43
+ reconnect: false
44
+ database: telephony_development
45
+ pool: 5
46
+ username: root
47
+ password:
48
+
49
+ test: &DUMMY_TEST
50
+ adapter: mysql2
51
+ encoding: utf8
52
+ reconnect: false
53
+ database: telephony_test
54
+ pool: 5
55
+ username: root
56
+ password:
@@ -0,0 +1,5 @@
1
+ # Load the rails application
2
+ require File.expand_path('../application', __FILE__)
3
+
4
+ # Initialize the rails application
5
+ Dummy::Application.initialize!
@@ -0,0 +1,39 @@
1
+ Dummy::Application.configure do
2
+ # Settings specified here will take precedence over those in config/application.rb
3
+
4
+ # The test environment is used exclusively to run your application's
5
+ # test suite. You never need to work with it otherwise. Remember that
6
+ # your test database is "scratch space" for the test suite and is wiped
7
+ # and recreated between test runs. Don't rely on the data there!
8
+ config.cache_classes = true
9
+
10
+ # Configure static asset server for tests with Cache-Control for performance
11
+ config.serve_static_assets = true
12
+ config.static_cache_control = "public, max-age=3600"
13
+
14
+ # Log error messages when you accidentally call methods on nil
15
+ config.whiny_nils = true
16
+
17
+ # Show full error reports and disable caching
18
+ config.consider_all_requests_local = true
19
+ config.action_controller.perform_caching = false
20
+
21
+ # Raise exceptions instead of rendering exception templates
22
+ config.action_dispatch.show_exceptions = false
23
+
24
+ # Disable request forgery protection in test environment
25
+ config.action_controller.allow_forgery_protection = false
26
+
27
+ # Tell Action Mailer not to deliver emails to the real world.
28
+ # The :test delivery method accumulates sent emails in the
29
+ # ActionMailer::Base.deliveries array.
30
+ config.action_mailer.delivery_method = :test
31
+
32
+ # Raise exception on mass assignment protection for Active Record models
33
+ config.active_record.mass_assignment_sanitizer = :strict
34
+
35
+ # Print deprecation notices to the stderr
36
+ config.active_support.deprecation = :stderr
37
+
38
+ config.cache_store = :memory_store
39
+ end
@@ -0,0 +1,39 @@
1
+ Dummy::Application.configure do
2
+ # Settings specified here will take precedence over those in config/application.rb
3
+
4
+ # In the development environment your application's code is reloaded on
5
+ # every request. This slows down response time but is perfect for development
6
+ # since you don't have to restart the web server when you make code changes.
7
+ config.cache_classes = false
8
+
9
+ # Log error messages when you accidentally call methods on nil.
10
+ config.whiny_nils = true
11
+
12
+ # Show full error reports and disable caching
13
+ config.consider_all_requests_local = true
14
+ config.action_controller.perform_caching = false
15
+
16
+ # Don't care if the mailer can't send
17
+ config.action_mailer.raise_delivery_errors = false
18
+
19
+ # Print deprecation notices to the Rails logger
20
+ config.active_support.deprecation = :log
21
+
22
+ # Only use best-standards-support built into browsers
23
+ config.action_dispatch.best_standards_support = :builtin
24
+
25
+ # Raise exception on mass assignment protection for Active Record models
26
+ config.active_record.mass_assignment_sanitizer = :strict
27
+
28
+ # Log the query plan for queries taking more than this (works
29
+ # with SQLite, MySQL, and PostgreSQL)
30
+ config.active_record.auto_explain_threshold_in_seconds = 0.5
31
+
32
+ # Do not compress assets
33
+ config.assets.compress = false
34
+
35
+ # Expands the lines which load the assets
36
+ config.assets.debug = true
37
+
38
+ config.cache_store = :memory_store
39
+ end
@@ -0,0 +1,67 @@
1
+ Dummy::Application.configure do
2
+ # Settings specified here will take precedence over those in config/application.rb
3
+
4
+ # Code is not reloaded between requests
5
+ config.cache_classes = true
6
+
7
+ # Full error reports are disabled and caching is turned on
8
+ config.consider_all_requests_local = false
9
+ config.action_controller.perform_caching = true
10
+
11
+ # Disable Rails's static asset server (Apache or nginx will already do this)
12
+ config.serve_static_assets = false
13
+
14
+ # Compress JavaScripts and CSS
15
+ config.assets.compress = true
16
+
17
+ # Don't fallback to assets pipeline if a precompiled asset is missed
18
+ config.assets.compile = false
19
+
20
+ # Generate digests for assets URLs
21
+ config.assets.digest = true
22
+
23
+ # Defaults to nil and saved in location specified by config.assets.prefix
24
+ # config.assets.manifest = YOUR_PATH
25
+
26
+ # Specifies the header that your server uses for sending files
27
+ # config.action_dispatch.x_sendfile_header = "X-Sendfile" # for apache
28
+ # config.action_dispatch.x_sendfile_header = 'X-Accel-Redirect' # for nginx
29
+
30
+ # Force all access to the app over SSL, use Strict-Transport-Security, and use secure cookies.
31
+ # config.force_ssl = true
32
+
33
+ # See everything in the log (default is :info)
34
+ # config.log_level = :debug
35
+
36
+ # Prepend all log lines with the following tags
37
+ # config.log_tags = [ :subdomain, :uuid ]
38
+
39
+ # Use a different logger for distributed setups
40
+ # config.logger = ActiveSupport::TaggedLogging.new(SyslogLogger.new)
41
+
42
+ # Use a different cache store in production
43
+ config.cache_store = :memory_store
44
+
45
+ # Enable serving of images, stylesheets, and JavaScripts from an asset server
46
+ # config.action_controller.asset_host = "http://assets.example.com"
47
+
48
+ # Precompile additional assets (application.js, application.css, and all non-JS/CSS are already added)
49
+ # config.assets.precompile += %w( search.js )
50
+
51
+ # Disable delivery errors, bad email addresses will be ignored
52
+ # config.action_mailer.raise_delivery_errors = false
53
+
54
+ # Enable threaded mode
55
+ # config.threadsafe!
56
+
57
+ # Enable locale fallbacks for I18n (makes lookups for any locale fall back to
58
+ # the I18n.default_locale when a translation can not be found)
59
+ config.i18n.fallbacks = true
60
+
61
+ # Send deprecation notices to registered listeners
62
+ config.active_support.deprecation = :notify
63
+
64
+ # Log the query plan for queries taking more than this (works
65
+ # with SQLite, MySQL, and PostgreSQL)
66
+ # config.active_record.auto_explain_threshold_in_seconds = 0.5
67
+ end