telephony 1.0.3
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- checksums.yaml +15 -0
- data/README.md +105 -0
- data/Rakefile +39 -0
- data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
- data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
- data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
- data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
- data/app/assets/images/telephony/backspace.png +0 -0
- data/app/assets/images/telephony/icon-spinner.gif +0 -0
- data/app/assets/javascripts/telephony/application.js +12 -0
- data/app/assets/javascripts/telephony/collections/agents.js +4 -0
- data/app/assets/javascripts/telephony/config.js.erb +11 -0
- data/app/assets/javascripts/telephony/models/agent.js +103 -0
- data/app/assets/javascripts/telephony/models/conversation.js +226 -0
- data/app/assets/javascripts/telephony/models/device.js +30 -0
- data/app/assets/javascripts/telephony/models/transfer.js +65 -0
- data/app/assets/javascripts/telephony/namespace.js +6 -0
- data/app/assets/javascripts/telephony/push.js +80 -0
- data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
- data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
- data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
- data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
- data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
- data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
- data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
- data/app/assets/javascripts/telephony/views/application_view.js +78 -0
- data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
- data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
- data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
- data/app/assets/javascripts/telephony/views/status_view.js +36 -0
- data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
- data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
- data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
- data/app/assets/javascripts/telephony/widget.js +5 -0
- data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
- data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
- data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
- data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
- data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
- data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
- data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
- data/app/assets/stylesheets/telephony/font.css +43 -0
- data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
- data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
- data/app/controllers/telephony/agents_controller.rb +46 -0
- data/app/controllers/telephony/application_controller.rb +4 -0
- data/app/controllers/telephony/call_centers_controller.rb +9 -0
- data/app/controllers/telephony/conversations_controller.rb +74 -0
- data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
- data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
- data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
- data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
- data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
- data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
- data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
- data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
- data/app/controllers/telephony/transfers_controller.rb +18 -0
- data/app/controllers/telephony/twilio_client_controller.rb +37 -0
- data/app/controllers/telephony/voicemails_controller.rb +13 -0
- data/app/controllers/telephony/widget_controller.rb +10 -0
- data/app/helpers/telephony/application_helper.rb +4 -0
- data/app/helpers/telephony/calls_helper.rb +13 -0
- data/app/models/telephony/agent.rb +186 -0
- data/app/models/telephony/agent_state_machine.rb +54 -0
- data/app/models/telephony/base.rb +7 -0
- data/app/models/telephony/blacklisted_number.rb +5 -0
- data/app/models/telephony/call.rb +94 -0
- data/app/models/telephony/call_center.rb +26 -0
- data/app/models/telephony/call_state_machine.rb +98 -0
- data/app/models/telephony/conversation.rb +273 -0
- data/app/models/telephony/conversation_state_machine.rb +109 -0
- data/app/models/telephony/conversations_presenter.rb +83 -0
- data/app/models/telephony/events.rb +6 -0
- data/app/models/telephony/events/answer.rb +6 -0
- data/app/models/telephony/events/base.rb +118 -0
- data/app/models/telephony/events/busy.rb +6 -0
- data/app/models/telephony/events/call_answered.rb +22 -0
- data/app/models/telephony/events/call_fail.rb +6 -0
- data/app/models/telephony/events/complete_hold.rb +28 -0
- data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
- data/app/models/telephony/events/complete_resume.rb +28 -0
- data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/conference.rb +6 -0
- data/app/models/telephony/events/connect.rb +22 -0
- data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/dial_agent.rb +6 -0
- data/app/models/telephony/events/ended.rb +19 -0
- data/app/models/telephony/events/enqueue.rb +6 -0
- data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
- data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/initialize_widget.rb +15 -0
- data/app/models/telephony/events/initiate_hold.rb +6 -0
- data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
- data/app/models/telephony/events/initiate_resume.rb +6 -0
- data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
- data/app/models/telephony/events/leave_voicemail.rb +22 -0
- data/app/models/telephony/events/no_answer.rb +6 -0
- data/app/models/telephony/events/play_closed_greeting.rb +6 -0
- data/app/models/telephony/events/play_message.rb +6 -0
- data/app/models/telephony/events/reject.rb +6 -0
- data/app/models/telephony/events/rona.rb +6 -0
- data/app/models/telephony/events/start.rb +17 -0
- data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
- data/app/models/telephony/events/terminate.rb +6 -0
- data/app/models/telephony/events/transfer.rb +35 -0
- data/app/models/telephony/inbound_conversation_queue.rb +101 -0
- data/app/models/telephony/playable.rb +7 -0
- data/app/models/telephony/playable_listener.rb +42 -0
- data/app/models/telephony/pusher_event_publisher.rb +26 -0
- data/app/models/telephony/recording.rb +4 -0
- data/app/models/telephony/voicemail.rb +36 -0
- data/app/observers/telephony/agent_observer.rb +8 -0
- data/app/observers/telephony/call_observer.rb +15 -0
- data/app/observers/telephony/conversation_observer.rb +9 -0
- data/app/observers/telephony/event_observer.rb +9 -0
- data/app/views/layouts/telephony/application.html.erb +14 -0
- data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
- data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
- data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
- data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
- data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
- data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
- data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
- data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
- data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
- data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
- data/app/views/telephony/twilio_client/index.html.erb +74 -0
- data/app/views/telephony/widget/index.erb +3 -0
- data/config/cucumber.yml +8 -0
- data/config/database.yml +57 -0
- data/config/environment.rb +67 -0
- data/config/initializers/pusher.rb +21 -0
- data/config/initializers/telephony.rb +44 -0
- data/config/routes.rb +94 -0
- data/config/wopr.yml.example +38 -0
- data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
- data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
- data/lib/agent_generator.rb +24 -0
- data/lib/tasks/cucumber.rake +65 -0
- data/lib/tasks/jasmine.rake +8 -0
- data/lib/tasks/telephony_tasks.rake +4 -0
- data/lib/telephony.rb +34 -0
- data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
- data/lib/telephony/conversation_data.rb +67 -0
- data/lib/telephony/engine.rb +19 -0
- data/lib/telephony/error.rb +8 -0
- data/lib/telephony/error/agent_on_a_call.rb +2 -0
- data/lib/telephony/error/base.rb +3 -0
- data/lib/telephony/error/connection.rb +2 -0
- data/lib/telephony/error/not_in_progress.rb +2 -0
- data/lib/telephony/error/queue_empty.rb +2 -0
- data/lib/telephony/helper.rb +11 -0
- data/lib/telephony/jobs/agent_offline.rb +28 -0
- data/lib/telephony/jobs/pusher_event.rb +21 -0
- data/lib/telephony/providers/twilio_provider.rb +162 -0
- data/lib/telephony/version.rb +3 -0
- data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
- data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
- data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
- data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
- data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
- data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
- data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
- data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
- data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
- data/spec/dummy/Rakefile +7 -0
- data/spec/dummy/app/assets/javascripts/application.js +6 -0
- data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
- data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
- data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
- data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
- data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
- data/spec/dummy/app/assets/stylesheets/application.css +23 -0
- data/spec/dummy/app/controllers/application_controller.rb +3 -0
- data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
- data/spec/dummy/app/helpers/application_helper.rb +2 -0
- data/spec/dummy/app/views/layouts/application.html.erb +12 -0
- data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
- data/spec/dummy/config.ru +4 -0
- data/spec/dummy/config/application.rb +61 -0
- data/spec/dummy/config/boot.rb +10 -0
- data/spec/dummy/config/call_centers.yml +35 -0
- data/spec/dummy/config/call_centers.yml.example +35 -0
- data/spec/dummy/config/database.yml +56 -0
- data/spec/dummy/config/environment.rb +5 -0
- data/spec/dummy/config/environments/cucumber.rb +39 -0
- data/spec/dummy/config/environments/development.rb +39 -0
- data/spec/dummy/config/environments/production.rb +67 -0
- data/spec/dummy/config/environments/test.rb +39 -0
- data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
- data/spec/dummy/config/initializers/inflections.rb +15 -0
- data/spec/dummy/config/initializers/mime_types.rb +5 -0
- data/spec/dummy/config/initializers/secret_token.rb +7 -0
- data/spec/dummy/config/initializers/session_store.rb +8 -0
- data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
- data/spec/dummy/config/locales/en.yml +5 -0
- data/spec/dummy/config/pusher.yml +14 -0
- data/spec/dummy/config/pusher.yml.example +14 -0
- data/spec/dummy/config/routes.rb +5 -0
- data/spec/dummy/config/sms_whitelist.json.example +4 -0
- data/spec/dummy/config/twilio.yml +57 -0
- data/spec/dummy/config/twilio.yml.example +57 -0
- data/spec/dummy/db/schema.rb +122 -0
- data/spec/dummy/db/seeds.rb +6 -0
- data/spec/dummy/log/production.log +156 -0
- data/spec/dummy/log/test.log +13812 -0
- data/spec/dummy/public/404.html +26 -0
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- data/spec/factories/conversations.rb +171 -0
- data/spec/factories/events.rb +250 -0
- data/spec/factories/playable_listeners.rb +6 -0
- data/spec/factories/recordings.rb +6 -0
- data/spec/factories/voicemails.rb +8 -0
- data/spec/fixtures/vcr_cassettes/Authenticating_an_online_user.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_conversation.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/returns_the_conversation_as_JSON.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Pusher_channel_as_JSON.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Pusher_to_publish_the_event.yml +32 -0
- data/spec/fixtures/vcr_cassettes/Reloading_the_widget_during_a_call/_create/during_a_call/after_a_failed_transfer/pushes_the_event_for_the_active_call.yml +1110 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_call.yml +45 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_conversation.yml +43 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/returns_the_conversation_as_JSON.yml +44 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/allows_the_phone_to_ring_for_60_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/includes_a_status_change_callback_url.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/places_a_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/allows_the_phone_to_ring_for_15_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/places_a_call_to_redirect_the_participant_to_a_conference.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_hangup/by_default/hangs_up_the_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/buying_number_for_an_area_code.yml +42 -0
- data/spec/fixtures/vcr_cassettes/returns_success.yml +90 -0
- data/spec/javascripts/helpers/jasmine-jquery.js +546 -0
- data/spec/javascripts/helpers/mock-ajax.js +207 -0
- data/spec/javascripts/support/jasmine.yml +80 -0
- data/spec/javascripts/telephony/models/agent_spec.js +40 -0
- data/spec/javascripts/telephony/models/conversation_spec.js +515 -0
- data/spec/javascripts/telephony/models/device_spec.js +80 -0
- data/spec/javascripts/telephony/models/transfer_spec.js +22 -0
- data/spec/javascripts/telephony/push_spec.js +427 -0
- data/spec/javascripts/telephony/views/agents_view_spec.js +101 -0
- data/spec/javascripts/telephony/views/application_view_spec.js +74 -0
- data/spec/javascripts/telephony/views/conversation_view_spec.js +626 -0
- data/spec/javascripts/telephony/views/status_view_spec.js +30 -0
- data/spec/javascripts/telephony/views/transfer_view_spec.js +187 -0
- data/spec/javascripts/telephony/views/twilio_client_view_spec.js +77 -0
- data/spec/javascripts/telephony/views/widget_view_spec.js +20 -0
- data/spec/lib/telephony/concerns/controllers/twilio_request_verifier_spec.rb +77 -0
- data/spec/lib/telephony/conversation_data_spec.rb +342 -0
- data/spec/lib/telephony/helper_spec.rb +24 -0
- data/spec/lib/telephony/jobs/agent_offline_spec.rb +37 -0
- data/spec/lib/telephony/jobs/pusher_event_spec.rb +39 -0
- data/spec/lib/telephony/providers/twilio_provider_spec.rb +439 -0
- data/spec/lib/telephony_spec.rb +104 -0
- data/spec/models/telephony/agent_spec.rb +479 -0
- data/spec/models/telephony/agent_state_machine_spec.rb +131 -0
- data/spec/models/telephony/call_center_spec.rb +32 -0
- data/spec/models/telephony/call_spec.rb +597 -0
- data/spec/models/telephony/call_state_machine_spec.rb +472 -0
- data/spec/models/telephony/conversation_spec.rb +751 -0
- data/spec/models/telephony/conversation_state_machine_spec.rb +387 -0
- data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
- data/spec/models/telephony/event_spec.rb +716 -0
- data/spec/models/telephony/inbound_conversation_queue_spec.rb +243 -0
- data/spec/models/telephony/playable_listener_spec.rb +43 -0
- data/spec/models/telephony/pusher_event_publisher_spec.rb +36 -0
- data/spec/models/telephony/recording_spec.rb +6 -0
- data/spec/models/telephony/voicemail_spec.rb +96 -0
- data/spec/observers/telephony/agent_observer_spec.rb +21 -0
- data/spec/observers/telephony/event_observer_spec.rb +19 -0
- data/spec/requests/create_conversation_spec.rb +39 -0
- data/spec/requests/dequeue_call_spec.rb +42 -0
- data/spec/requests/list_conversations_spec.rb +33 -0
- data/spec/requests/presences_spec.rb +51 -0
- data/spec/requests/providers/twilio/calls/child_answered_spec.rb +24 -0
- data/spec/requests/providers/twilio/calls/child_detached_spec.rb +249 -0
- data/spec/requests/providers/twilio/calls/dial_spec.rb +132 -0
- data/spec/requests/providers/twilio/calls/done_spec.rb +69 -0
- data/spec/requests/providers/twilio/calls/join_conference_spec.rb +56 -0
- data/spec/requests/providers/twilio/calls/leave_queue_spec.rb +44 -0
- data/spec/requests/providers/twilio/calls/parent_answered_spec.rb +59 -0
- data/spec/requests/providers/twilio/inbound/connect_dequeued_call_spec.rb +124 -0
- data/spec/requests/providers/twilio/inbound/enqueue_inbound_call_spec.rb +108 -0
- data/spec/requests/providers/twilio/inbound/enqueued_call_wait_music_spec.rb +13 -0
- data/spec/requests/providers/twilio/voicemails/leave_voicemail_spec.rb +78 -0
- data/spec/requests/search_conversations_spec.rb +101 -0
- data/spec/requests/transfer_spec.rb +65 -0
- data/spec/requests/voicemail_api_spec.rb +58 -0
- data/spec/spec_helper.rb +27 -0
- data/spec/support/factory_girl.rb +5 -0
- data/spec/support/matchers/be_complete_hold.rb +20 -0
- data/spec/support/matchers/be_whisper_tone.rb +35 -0
- data/spec/support/matchers/join_conference.rb +23 -0
- data/spec/support/nokogiri.rb +1 -0
- data/spec/support/pusher_helper.rb +24 -0
- data/spec/support/vcr.rb +12 -0
- data/spec/support/webmock.rb +1 -0
- metadata +692 -0
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require 'spec_helper'
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module Telephony
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describe PlayableListenersController do
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before do
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@routes = Engine.routes
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end
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describe '#index' do
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context 'when valid params' do
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let(:listener) { create :playable_listener }
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before do
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get :index, { playable_id: listener.playable_id }
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end
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it 'returns success' do
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response.status.should == 200
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end
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context 'given a successful response' do
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before do
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@listeners = JSON.parse response.body
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@listener = @listeners.first
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end
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it 'returns listeners' do
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@listeners.length.should == 1
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end
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it 'returns some field for each listener' do
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@listener['id'].should == listener.id
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@listener['playable_id'].should == listener.playable_id
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@listener['csr_id'].should == listener.csr_id
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Time.parse(@listener['created_at']).to_i.should == listener.created_at.to_i
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end
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end
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end
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context 'order by most recent' do
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before do
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@last = create :playable_listener, playable_id:1, created_at: 1.day.ago
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@first = create :playable_listener, playable_id:1, created_at: 1.hour.ago
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@middle = create :playable_listener, playable_id:1, created_at: 3.hours.ago
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get :index, { playable_id: 1 }
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end
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it 'returns results order by most recent' do
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res = JSON response.body
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res[0]['id'].should == @first.id
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res[1]['id'].should == @middle.id
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res[2]['id'].should == @last.id
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end
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end
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context 'when invalid params' do
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it 'returns a response error' do
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get :index
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response.status.should == 400
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response.message.should == "Bad Request"
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response.body.should be_blank
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end
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end
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end
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describe '#recent' do
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context 'when valid params' do
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before do
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create_list :playable_listener, 2, playable_id: 1
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create_list :playable_listener, 2, playable_id: 2
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create_list :playable_listener, 1, playable_id: 3
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end
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it 'returns the most recent playable listener for each playable id' do
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get :recent, { playable_ids: [1, 2] }
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listeners = JSON.parse response.body
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listeners.count.should == 2
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listeners.map{ |e| e['playable_id'] }.should == [1, 2]
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end
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it 'returns only existing listeners' do
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get :recent, { playable_ids: [1, 2, 3, 4 ,5] }
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listeners = JSON.parse response.body
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listeners.count.should == 3
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listeners.map{ |e| e['playable_id'] }.should == [1, 2, 3]
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end
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end
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end
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describe '#create' do
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context 'with valid params' do
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before do
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create :playable_listener, { playable_id: 1, csr_id: 2 }
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end
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context 'given a new playable listener record' do
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before do
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post :create, { playable_id: 1, csr_id: 102 }
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end
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it 'returns success' do
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response.status.should == 201
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end
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it 'creates a new record' do
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PlayableListener.count.should == 2
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end
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it 'returns the new playable listener' do
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new_listener = PlayableListener.last
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listener = JSON.parse response.body
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listener['id'].should == new_listener.id
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listener['playable_id'].should == new_listener.playable_id
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listener['csr_id'].should == new_listener.csr_id
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Time.parse(listener['created_at']).to_i.should == new_listener.created_at.to_i
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end
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end
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end
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context 'with invalid params' do
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it 'returns a response error' do
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post :create
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response.status.should == 400
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response.message.should == "Bad Request"
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response.body.should be_blank
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end
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end
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end
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end
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end
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require "spec_helper"
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module Telephony
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describe Providers::Twilio::CallsController do
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before { @routes = Engine.routes }
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describe "#complete_hold" do
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context "given an 'initiating_hold' conversation" do
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before do
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@conversation = create :initiating_hold_conversation
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@cust_leg = create :in_progress_call, conversation: @conversation
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@agent_leg = create :active_agent_leg, state: 'in_conference', conversation: @conversation
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post :complete_hold, id: @cust_leg.id
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@cust_leg.reload
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end
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it "updates the call's state to 'in_progress_hold'" do
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@cust_leg.should be_in_progress_hold
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end
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it 'returns TwiML for joining the hold queue' do
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@cust_leg.should complete_hold
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end
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it "sets conversation's state to 'in_progress_hold'" do
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@conversation.reload.should be_in_progress_hold
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end
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end
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end
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end
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end
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require "spec_helper"
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module Telephony
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describe Providers::Twilio::MusicsController do
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before { @routes = Engine.routes }
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describe "#hold" do
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before do
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get :hold
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end
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it "returns TwiML for playing hold music" do
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xml = Nokogiri::XML response.body
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play = xml.at('/Response/Play')
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play.text.should == "https://example.com/hold_music.wav"
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end
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end
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end
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end
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require 'spec_helper'
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module Telephony
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module Signals
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module Agents
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describe PresencesController do
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before do
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8
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@routes = Engine.routes
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end
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describe '#authenticate' do
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context 'by default' do
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before do
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csr_id = 'csr_id'
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csr_type = 'A'
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csr_name = 'csr_name'
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csr_phone_number = "555-555-1234"
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csr_phone_ext = 'csr_phone_ext'
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agent = create :agent, csr_id: csr_id
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VCR.use_cassette "Pusher channel as JSON", match_requests_on: [:path] do
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post :authenticate,
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socket_id: "1234.5678",
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channel_name: "presence-#{csr_id}",
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csr_id: csr_id,
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csr_type: csr_type,
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csr_name: csr_name,
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csr_phone_number: csr_phone_number,
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csr_phone_ext: csr_phone_ext
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end
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end
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33
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34
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it 'returns the Pusher channel data as JSON' do
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35
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json = JSON response.body
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36
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channel_data = JSON json['channel_data']
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37
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channel_data['user_id'].should == Agent.last.id
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38
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end
|
39
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|
40
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it 'pushes a queue change event' do
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@agent = create :available_agent
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csr_id = @agent.csr_id
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43
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Conversation.stub(:queue_size).and_return 1
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44
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|
45
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VCR.use_cassette "Authenticating an online user", match_requests_on: [:path] do
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post :authenticate,
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socket_id: "1234.5678",
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channel_name: "presence-#{csr_id}",
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csr_id: csr_id
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50
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request = VCR.current_cassette.serializable_hash['http_interactions'][2]['request']
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body = JSON request['body']['string']
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body['name'].should == 'QueueChange'
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body['channels'].first.should == "csrs-1"
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data = JSON body['data']
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data['size'].should == 1
|
57
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end
|
58
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end
|
59
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end
|
60
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|
61
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context "given an agent that's online" do
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before do
|
63
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@agent = create :available_agent
|
64
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end
|
65
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|
66
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it "publishes the agent's current status" do
|
67
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csr_id = @agent.csr_id
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68
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csr_type = 'A'
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69
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csr_name = 'csr_name'
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csr_phone_number = "555-555-1234"
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csr_phone_ext = 'csr_phone_ext'
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72
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|
73
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VCR.use_cassette "Authenticating an online user", match_requests_on: [:path] do
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74
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post :authenticate,
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75
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socket_id: "1234.5678",
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channel_name: "presence-#{csr_id}",
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csr_id: csr_id,
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csr_type: csr_type,
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csr_name: csr_name,
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80
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csr_phone_number: csr_phone_number,
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csr_phone_ext: csr_phone_ext
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82
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83
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request = VCR.current_cassette.serializable_hash['http_interactions'][1]['request']
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84
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body = JSON request['body']['string']
|
85
|
+
request_data = JSON body['data']
|
86
|
+
request_data['status'].should == @agent.status
|
87
|
+
end
|
88
|
+
end
|
89
|
+
end
|
90
|
+
|
91
|
+
context "given an agent that's offline" do
|
92
|
+
context "by default" do
|
93
|
+
before do
|
94
|
+
@agent = create :offline_agent
|
95
|
+
PusherEventPublisher.stub :publish
|
96
|
+
|
97
|
+
post :authenticate,
|
98
|
+
socket_id: "1234.5678",
|
99
|
+
channel_name: "presence-#{@agent.csr_id}",
|
100
|
+
csr_id: @agent.csr_id
|
101
|
+
end
|
102
|
+
|
103
|
+
it "sets the agent to available" do
|
104
|
+
@agent.reload.should be_available
|
105
|
+
end
|
106
|
+
end
|
107
|
+
|
108
|
+
context "given a default agent status" do
|
109
|
+
before do
|
110
|
+
@agent = create :offline_agent
|
111
|
+
PusherEventPublisher.stub :publish
|
112
|
+
|
113
|
+
post :authenticate,
|
114
|
+
socket_id: "1234.5678",
|
115
|
+
channel_name: "presence-#{@agent.csr_id}",
|
116
|
+
csr_id: @agent.csr_id,
|
117
|
+
csr_default_status: "not_available"
|
118
|
+
end
|
119
|
+
|
120
|
+
it "sets the agent to not available" do
|
121
|
+
@agent.reload.should be_not_available
|
122
|
+
end
|
123
|
+
end
|
124
|
+
end
|
125
|
+
end
|
126
|
+
|
127
|
+
describe '#create' do
|
128
|
+
before do
|
129
|
+
@agent = create :offline_agent
|
130
|
+
@payload = {
|
131
|
+
"presence" => {
|
132
|
+
"time_ms" => 9223372036854775705,
|
133
|
+
"events" => [
|
134
|
+
{ "name" => "member_added",
|
135
|
+
"channel" => "presence-#{@agent.csr_id}",
|
136
|
+
"user_id" => "#{@agent.id}" }
|
137
|
+
]
|
138
|
+
}
|
139
|
+
}
|
140
|
+
sign_pusher_request(@payload)
|
141
|
+
end
|
142
|
+
|
143
|
+
it "returns success" do
|
144
|
+
VCR.use_cassette example.description, match_requests_on: [:path] do
|
145
|
+
post :create, @payload
|
146
|
+
end
|
147
|
+
|
148
|
+
response.should be_success
|
149
|
+
end
|
150
|
+
end
|
151
|
+
end
|
152
|
+
end
|
153
|
+
end
|
154
|
+
end
|
@@ -0,0 +1,58 @@
|
|
1
|
+
require 'spec_helper'
|
2
|
+
|
3
|
+
module Telephony
|
4
|
+
describe TwilioClientController do
|
5
|
+
render_views
|
6
|
+
|
7
|
+
before do
|
8
|
+
@routes = Engine.routes
|
9
|
+
end
|
10
|
+
|
11
|
+
describe '#index' do
|
12
|
+
before do
|
13
|
+
get :index
|
14
|
+
end
|
15
|
+
|
16
|
+
it 'renders the twilio client page' do
|
17
|
+
response.should be_ok
|
18
|
+
response.content_type.should == "text/html"
|
19
|
+
end
|
20
|
+
end
|
21
|
+
|
22
|
+
describe '#token' do
|
23
|
+
context 'by default' do
|
24
|
+
before do
|
25
|
+
controller.should_receive(:generate_token_for)
|
26
|
+
.with("agent123")
|
27
|
+
.and_return("a_new_token")
|
28
|
+
get :token, { csr_id: 123 }
|
29
|
+
end
|
30
|
+
|
31
|
+
it 'returns the Twilio Client capability token' do
|
32
|
+
response.should be_ok
|
33
|
+
response.content_type.should == "application/json"
|
34
|
+
data = JSON.parse(response.body)
|
35
|
+
data['token'].should == "a_new_token"
|
36
|
+
end
|
37
|
+
end
|
38
|
+
|
39
|
+
context 'given an invalid csr id' do
|
40
|
+
before do
|
41
|
+
get :token
|
42
|
+
end
|
43
|
+
|
44
|
+
it 'returns a 400 response' do
|
45
|
+
response.code.should == "400"
|
46
|
+
end
|
47
|
+
|
48
|
+
it 'returns an error message as JSON' do
|
49
|
+
json = JSON response.body
|
50
|
+
json.should include('errors')
|
51
|
+
errors = json['errors']
|
52
|
+
errors.should have(1).error
|
53
|
+
errors[0].should == 'Invalid csr id'
|
54
|
+
end
|
55
|
+
end
|
56
|
+
end
|
57
|
+
end
|
58
|
+
end
|
@@ -0,0 +1,25 @@
|
|
1
|
+
require 'spec_helper'
|
2
|
+
|
3
|
+
module Telephony
|
4
|
+
describe WidgetController do
|
5
|
+
render_views
|
6
|
+
|
7
|
+
before do
|
8
|
+
@routes = Engine.routes
|
9
|
+
end
|
10
|
+
|
11
|
+
describe '#index' do
|
12
|
+
before do
|
13
|
+
get :index
|
14
|
+
end
|
15
|
+
|
16
|
+
it 'returns the telephony widget asset path' do
|
17
|
+
response.should be_ok
|
18
|
+
response.content_type.should == "application/json"
|
19
|
+
|
20
|
+
data = JSON.parse(response.body)
|
21
|
+
data['path'].should == "/assets/telephony/widget.js"
|
22
|
+
end
|
23
|
+
end
|
24
|
+
end
|
25
|
+
end
|
data/spec/dummy/Rakefile
ADDED
@@ -0,0 +1,7 @@
|
|
1
|
+
#!/usr/bin/env rake
|
2
|
+
# Add your own tasks in files placed in lib/tasks ending in .rake,
|
3
|
+
# for example lib/tasks/capistrano.rake, and they will automatically be available to Rake.
|
4
|
+
|
5
|
+
require File.expand_path('../config/application', __FILE__)
|
6
|
+
|
7
|
+
Dummy::Application.load_tasks
|