telephony 1.0.3
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- checksums.yaml +15 -0
- data/README.md +105 -0
- data/Rakefile +39 -0
- data/app/assets/fonts/telephony/zest-telephony.eot +0 -0
- data/app/assets/fonts/telephony/zest-telephony.svg +73 -0
- data/app/assets/fonts/telephony/zest-telephony.ttf +0 -0
- data/app/assets/fonts/telephony/zest-telephony.woff +0 -0
- data/app/assets/images/telephony/backspace.png +0 -0
- data/app/assets/images/telephony/icon-spinner.gif +0 -0
- data/app/assets/javascripts/telephony/application.js +12 -0
- data/app/assets/javascripts/telephony/collections/agents.js +4 -0
- data/app/assets/javascripts/telephony/config.js.erb +11 -0
- data/app/assets/javascripts/telephony/models/agent.js +103 -0
- data/app/assets/javascripts/telephony/models/conversation.js +226 -0
- data/app/assets/javascripts/telephony/models/device.js +30 -0
- data/app/assets/javascripts/telephony/models/transfer.js +65 -0
- data/app/assets/javascripts/telephony/namespace.js +6 -0
- data/app/assets/javascripts/telephony/push.js +80 -0
- data/app/assets/javascripts/telephony/vendor/backbone.js +1159 -0
- data/app/assets/javascripts/telephony/vendor/chosen.jquery.js +1018 -0
- data/app/assets/javascripts/telephony/vendor/jquery.form.js +1117 -0
- data/app/assets/javascripts/telephony/vendor/pusher.js +1304 -0
- data/app/assets/javascripts/telephony/vendor/test_dependencies.js +18 -0
- data/app/assets/javascripts/telephony/vendor/underscore.js +839 -0
- data/app/assets/javascripts/telephony/views/agents_view.js +69 -0
- data/app/assets/javascripts/telephony/views/application_view.js +78 -0
- data/app/assets/javascripts/telephony/views/call_queue_view.js +21 -0
- data/app/assets/javascripts/telephony/views/conversation_buttons_view.js +15 -0
- data/app/assets/javascripts/telephony/views/conversation_view.js +322 -0
- data/app/assets/javascripts/telephony/views/status_view.js +36 -0
- data/app/assets/javascripts/telephony/views/transfer_view.js +87 -0
- data/app/assets/javascripts/telephony/views/twilio_client_view.js +117 -0
- data/app/assets/javascripts/telephony/views/widget_view.js +55 -0
- data/app/assets/javascripts/telephony/widget.js +5 -0
- data/app/assets/javascripts/templates/telephony/agents_view.jst.ejs +8 -0
- data/app/assets/javascripts/templates/telephony/call_queue_view.jst.ejs +2 -0
- data/app/assets/javascripts/templates/telephony/conversation_buttons_view.jst.ejs +23 -0
- data/app/assets/javascripts/templates/telephony/conversation_view.jst.ejs +10 -0
- data/app/assets/javascripts/templates/telephony/status_view.jst.ejs +4 -0
- data/app/assets/javascripts/templates/telephony/transfer_view.jst.ejs +38 -0
- data/app/assets/javascripts/templates/telephony/twilio_client_view.jst.ejs +10 -0
- data/app/assets/stylesheets/telephony/font.css +43 -0
- data/app/assets/stylesheets/telephony/reset.css.scss +10 -0
- data/app/assets/stylesheets/telephony/widget.css.scss +512 -0
- data/app/controllers/telephony/agents_controller.rb +46 -0
- data/app/controllers/telephony/application_controller.rb +4 -0
- data/app/controllers/telephony/call_centers_controller.rb +9 -0
- data/app/controllers/telephony/conversations_controller.rb +74 -0
- data/app/controllers/telephony/inbound/conversation_queues_controller.rb +21 -0
- data/app/controllers/telephony/playable_listeners_controller.rb +43 -0
- data/app/controllers/telephony/providers/twilio/application_controller.rb +26 -0
- data/app/controllers/telephony/providers/twilio/calls_controller.rb +130 -0
- data/app/controllers/telephony/providers/twilio/inbound_calls_controller.rb +54 -0
- data/app/controllers/telephony/providers/twilio/musics_controller.rb +12 -0
- data/app/controllers/telephony/providers/twilio/voicemails_controller.rb +29 -0
- data/app/controllers/telephony/signals/agents/presences_controller.rb +64 -0
- data/app/controllers/telephony/transfers_controller.rb +18 -0
- data/app/controllers/telephony/twilio_client_controller.rb +37 -0
- data/app/controllers/telephony/voicemails_controller.rb +13 -0
- data/app/controllers/telephony/widget_controller.rb +10 -0
- data/app/helpers/telephony/application_helper.rb +4 -0
- data/app/helpers/telephony/calls_helper.rb +13 -0
- data/app/models/telephony/agent.rb +186 -0
- data/app/models/telephony/agent_state_machine.rb +54 -0
- data/app/models/telephony/base.rb +7 -0
- data/app/models/telephony/blacklisted_number.rb +5 -0
- data/app/models/telephony/call.rb +94 -0
- data/app/models/telephony/call_center.rb +26 -0
- data/app/models/telephony/call_state_machine.rb +98 -0
- data/app/models/telephony/conversation.rb +273 -0
- data/app/models/telephony/conversation_state_machine.rb +109 -0
- data/app/models/telephony/conversations_presenter.rb +83 -0
- data/app/models/telephony/events.rb +6 -0
- data/app/models/telephony/events/answer.rb +6 -0
- data/app/models/telephony/events/base.rb +118 -0
- data/app/models/telephony/events/busy.rb +6 -0
- data/app/models/telephony/events/call_answered.rb +22 -0
- data/app/models/telephony/events/call_fail.rb +6 -0
- data/app/models/telephony/events/complete_hold.rb +28 -0
- data/app/models/telephony/events/complete_one_step_transfer.rb +17 -0
- data/app/models/telephony/events/complete_resume.rb +28 -0
- data/app/models/telephony/events/complete_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/conference.rb +6 -0
- data/app/models/telephony/events/connect.rb +22 -0
- data/app/models/telephony/events/customer_left_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/dial_agent.rb +6 -0
- data/app/models/telephony/events/ended.rb +19 -0
- data/app/models/telephony/events/enqueue.rb +6 -0
- data/app/models/telephony/events/fail_one_step_transfer.rb +9 -0
- data/app/models/telephony/events/fail_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/initialize_widget.rb +15 -0
- data/app/models/telephony/events/initiate_hold.rb +6 -0
- data/app/models/telephony/events/initiate_one_step_transfer.rb +6 -0
- data/app/models/telephony/events/initiate_resume.rb +6 -0
- data/app/models/telephony/events/initiate_two_step_transfer.rb +6 -0
- data/app/models/telephony/events/leave_two_step_transfer.rb +17 -0
- data/app/models/telephony/events/leave_voicemail.rb +22 -0
- data/app/models/telephony/events/no_answer.rb +6 -0
- data/app/models/telephony/events/play_closed_greeting.rb +6 -0
- data/app/models/telephony/events/play_message.rb +6 -0
- data/app/models/telephony/events/reject.rb +6 -0
- data/app/models/telephony/events/rona.rb +6 -0
- data/app/models/telephony/events/start.rb +17 -0
- data/app/models/telephony/events/straight_to_voicemail.rb +6 -0
- data/app/models/telephony/events/terminate.rb +6 -0
- data/app/models/telephony/events/transfer.rb +35 -0
- data/app/models/telephony/inbound_conversation_queue.rb +101 -0
- data/app/models/telephony/playable.rb +7 -0
- data/app/models/telephony/playable_listener.rb +42 -0
- data/app/models/telephony/pusher_event_publisher.rb +26 -0
- data/app/models/telephony/recording.rb +4 -0
- data/app/models/telephony/voicemail.rb +36 -0
- data/app/observers/telephony/agent_observer.rb +8 -0
- data/app/observers/telephony/call_observer.rb +15 -0
- data/app/observers/telephony/conversation_observer.rb +9 -0
- data/app/observers/telephony/event_observer.rb +9 -0
- data/app/views/layouts/telephony/application.html.erb +14 -0
- data/app/views/telephony/providers/twilio/calls/child_detached.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/complete_hold.builder +6 -0
- data/app/views/telephony/providers/twilio/calls/connect.builder +13 -0
- data/app/views/telephony/providers/twilio/calls/dial.builder +14 -0
- data/app/views/telephony/providers/twilio/calls/done.builder +5 -0
- data/app/views/telephony/providers/twilio/calls/join_conference.builder +7 -0
- data/app/views/telephony/providers/twilio/calls/whisper_tone.builder +3 -0
- data/app/views/telephony/providers/twilio/inbound_calls/closed_hours.builder +7 -0
- data/app/views/telephony/providers/twilio/inbound_calls/create.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/enqueue.builder +8 -0
- data/app/views/telephony/providers/twilio/inbound_calls/reject.builder +5 -0
- data/app/views/telephony/providers/twilio/inbound_calls/wait_music.builder +5 -0
- data/app/views/telephony/providers/twilio/musics/hold.builder +5 -0
- data/app/views/telephony/providers/twilio/voicemails/new.builder +6 -0
- data/app/views/telephony/twilio_client/index.html.erb +74 -0
- data/app/views/telephony/widget/index.erb +3 -0
- data/config/cucumber.yml +8 -0
- data/config/database.yml +57 -0
- data/config/environment.rb +67 -0
- data/config/initializers/pusher.rb +21 -0
- data/config/initializers/telephony.rb +44 -0
- data/config/routes.rb +94 -0
- data/config/wopr.yml.example +38 -0
- data/db/migrate/20130806213053_bootstrap_db.rb +105 -0
- data/db/migrate/20131009204026_create_telephony_blacklisted_numbers.rb +11 -0
- data/lib/agent_generator.rb +24 -0
- data/lib/tasks/cucumber.rake +65 -0
- data/lib/tasks/jasmine.rake +8 -0
- data/lib/tasks/telephony_tasks.rake +4 -0
- data/lib/telephony.rb +34 -0
- data/lib/telephony/concerns/controllers/twilio_request_verifier.rb +39 -0
- data/lib/telephony/conversation_data.rb +67 -0
- data/lib/telephony/engine.rb +19 -0
- data/lib/telephony/error.rb +8 -0
- data/lib/telephony/error/agent_on_a_call.rb +2 -0
- data/lib/telephony/error/base.rb +3 -0
- data/lib/telephony/error/connection.rb +2 -0
- data/lib/telephony/error/not_in_progress.rb +2 -0
- data/lib/telephony/error/queue_empty.rb +2 -0
- data/lib/telephony/helper.rb +11 -0
- data/lib/telephony/jobs/agent_offline.rb +28 -0
- data/lib/telephony/jobs/pusher_event.rb +21 -0
- data/lib/telephony/providers/twilio_provider.rb +162 -0
- data/lib/telephony/version.rb +3 -0
- data/spec/controllers/telephony/agents_controller_spec.rb +117 -0
- data/spec/controllers/telephony/call_centers_controller_spec.rb +25 -0
- data/spec/controllers/telephony/conversations_controller_spec.rb +229 -0
- data/spec/controllers/telephony/playable_listeners_controller_spec.rb +138 -0
- data/spec/controllers/telephony/providers/twilio/calls_controller_spec.rb +33 -0
- data/spec/controllers/telephony/providers/twilio/musics_controller_spec.rb +20 -0
- data/spec/controllers/telephony/signals/agents/presences_controller_spec.rb +154 -0
- data/spec/controllers/telephony/twilio_client_controller_spec.rb +58 -0
- data/spec/controllers/telephony/widget_controller_spec.rb +25 -0
- data/spec/dummy/Rakefile +7 -0
- data/spec/dummy/app/assets/javascripts/application.js +6 -0
- data/spec/dummy/app/assets/javascripts/lib/event_logger.js +82 -0
- data/spec/dummy/app/assets/javascripts/vendor/backbone.js +1159 -0
- data/spec/dummy/app/assets/javascripts/vendor/chosen.jquery.js +1018 -0
- data/spec/dummy/app/assets/javascripts/vendor/jquery.form.js +1117 -0
- data/spec/dummy/app/assets/javascripts/vendor/underscore.js +839 -0
- data/spec/dummy/app/assets/stylesheets/application.css +23 -0
- data/spec/dummy/app/controllers/application_controller.rb +3 -0
- data/spec/dummy/app/controllers/widget_host_controller.rb +2 -0
- data/spec/dummy/app/helpers/application_helper.rb +2 -0
- data/spec/dummy/app/views/layouts/application.html.erb +12 -0
- data/spec/dummy/app/views/widget_host/index.html.erb +53 -0
- data/spec/dummy/config.ru +4 -0
- data/spec/dummy/config/application.rb +61 -0
- data/spec/dummy/config/boot.rb +10 -0
- data/spec/dummy/config/call_centers.yml +35 -0
- data/spec/dummy/config/call_centers.yml.example +35 -0
- data/spec/dummy/config/database.yml +56 -0
- data/spec/dummy/config/environment.rb +5 -0
- data/spec/dummy/config/environments/cucumber.rb +39 -0
- data/spec/dummy/config/environments/development.rb +39 -0
- data/spec/dummy/config/environments/production.rb +67 -0
- data/spec/dummy/config/environments/test.rb +39 -0
- data/spec/dummy/config/initializers/backtrace_silencers.rb +7 -0
- data/spec/dummy/config/initializers/inflections.rb +15 -0
- data/spec/dummy/config/initializers/mime_types.rb +5 -0
- data/spec/dummy/config/initializers/secret_token.rb +7 -0
- data/spec/dummy/config/initializers/session_store.rb +8 -0
- data/spec/dummy/config/initializers/wrap_parameters.rb +14 -0
- data/spec/dummy/config/locales/en.yml +5 -0
- data/spec/dummy/config/pusher.yml +14 -0
- data/spec/dummy/config/pusher.yml.example +14 -0
- data/spec/dummy/config/routes.rb +5 -0
- data/spec/dummy/config/sms_whitelist.json.example +4 -0
- data/spec/dummy/config/twilio.yml +57 -0
- data/spec/dummy/config/twilio.yml.example +57 -0
- data/spec/dummy/db/schema.rb +122 -0
- data/spec/dummy/db/seeds.rb +6 -0
- data/spec/dummy/log/production.log +156 -0
- data/spec/dummy/log/test.log +13812 -0
- data/spec/dummy/public/404.html +26 -0
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- data/spec/factories/conversations.rb +171 -0
- data/spec/factories/events.rb +250 -0
- data/spec/factories/playable_listeners.rb +6 -0
- data/spec/factories/recordings.rb +6 -0
- data/spec/factories/voicemails.rb +8 -0
- data/spec/fixtures/vcr_cassettes/Authenticating_an_online_user.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/creates_a_new_conversation.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Creating_a_conversation/returns_the_conversation_as_JSON.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Pusher_channel_as_JSON.yml +90 -0
- data/spec/fixtures/vcr_cassettes/Pusher_to_publish_the_event.yml +32 -0
- data/spec/fixtures/vcr_cassettes/Reloading_the_widget_during_a_call/_create/during_a_call/after_a_failed_transfer/pushes_the_event_for_the_active_call.yml +1110 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_call.yml +45 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/creates_a_new_conversation.yml +43 -0
- data/spec/fixtures/vcr_cassettes/Telephony_ConversationsController/_create/by_default/returns_the_conversation_as_JSON.yml +44 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/allows_the_phone_to_ring_for_60_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/includes_a_status_change_callback_url.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_call/places_a_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/allows_the_phone_to_ring_for_15_seconds.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_dial_into_conference/places_a_call_to_redirect_the_participant_to_a_conference.yml +42 -0
- data/spec/fixtures/vcr_cassettes/Telephony_Providers_TwilioProvider/_hangup/by_default/hangs_up_the_call.yml +42 -0
- data/spec/fixtures/vcr_cassettes/buying_number_for_an_area_code.yml +42 -0
- data/spec/fixtures/vcr_cassettes/returns_success.yml +90 -0
- data/spec/javascripts/helpers/jasmine-jquery.js +546 -0
- data/spec/javascripts/helpers/mock-ajax.js +207 -0
- data/spec/javascripts/support/jasmine.yml +80 -0
- data/spec/javascripts/telephony/models/agent_spec.js +40 -0
- data/spec/javascripts/telephony/models/conversation_spec.js +515 -0
- data/spec/javascripts/telephony/models/device_spec.js +80 -0
- data/spec/javascripts/telephony/models/transfer_spec.js +22 -0
- data/spec/javascripts/telephony/push_spec.js +427 -0
- data/spec/javascripts/telephony/views/agents_view_spec.js +101 -0
- data/spec/javascripts/telephony/views/application_view_spec.js +74 -0
- data/spec/javascripts/telephony/views/conversation_view_spec.js +626 -0
- data/spec/javascripts/telephony/views/status_view_spec.js +30 -0
- data/spec/javascripts/telephony/views/transfer_view_spec.js +187 -0
- data/spec/javascripts/telephony/views/twilio_client_view_spec.js +77 -0
- data/spec/javascripts/telephony/views/widget_view_spec.js +20 -0
- data/spec/lib/telephony/concerns/controllers/twilio_request_verifier_spec.rb +77 -0
- data/spec/lib/telephony/conversation_data_spec.rb +342 -0
- data/spec/lib/telephony/helper_spec.rb +24 -0
- data/spec/lib/telephony/jobs/agent_offline_spec.rb +37 -0
- data/spec/lib/telephony/jobs/pusher_event_spec.rb +39 -0
- data/spec/lib/telephony/providers/twilio_provider_spec.rb +439 -0
- data/spec/lib/telephony_spec.rb +104 -0
- data/spec/models/telephony/agent_spec.rb +479 -0
- data/spec/models/telephony/agent_state_machine_spec.rb +131 -0
- data/spec/models/telephony/call_center_spec.rb +32 -0
- data/spec/models/telephony/call_spec.rb +597 -0
- data/spec/models/telephony/call_state_machine_spec.rb +472 -0
- data/spec/models/telephony/conversation_spec.rb +751 -0
- data/spec/models/telephony/conversation_state_machine_spec.rb +387 -0
- data/spec/models/telephony/conversations_presenter_spec.rb +40 -0
- data/spec/models/telephony/event_spec.rb +716 -0
- data/spec/models/telephony/inbound_conversation_queue_spec.rb +243 -0
- data/spec/models/telephony/playable_listener_spec.rb +43 -0
- data/spec/models/telephony/pusher_event_publisher_spec.rb +36 -0
- data/spec/models/telephony/recording_spec.rb +6 -0
- data/spec/models/telephony/voicemail_spec.rb +96 -0
- data/spec/observers/telephony/agent_observer_spec.rb +21 -0
- data/spec/observers/telephony/event_observer_spec.rb +19 -0
- data/spec/requests/create_conversation_spec.rb +39 -0
- data/spec/requests/dequeue_call_spec.rb +42 -0
- data/spec/requests/list_conversations_spec.rb +33 -0
- data/spec/requests/presences_spec.rb +51 -0
- data/spec/requests/providers/twilio/calls/child_answered_spec.rb +24 -0
- data/spec/requests/providers/twilio/calls/child_detached_spec.rb +249 -0
- data/spec/requests/providers/twilio/calls/dial_spec.rb +132 -0
- data/spec/requests/providers/twilio/calls/done_spec.rb +69 -0
- data/spec/requests/providers/twilio/calls/join_conference_spec.rb +56 -0
- data/spec/requests/providers/twilio/calls/leave_queue_spec.rb +44 -0
- data/spec/requests/providers/twilio/calls/parent_answered_spec.rb +59 -0
- data/spec/requests/providers/twilio/inbound/connect_dequeued_call_spec.rb +124 -0
- data/spec/requests/providers/twilio/inbound/enqueue_inbound_call_spec.rb +108 -0
- data/spec/requests/providers/twilio/inbound/enqueued_call_wait_music_spec.rb +13 -0
- data/spec/requests/providers/twilio/voicemails/leave_voicemail_spec.rb +78 -0
- data/spec/requests/search_conversations_spec.rb +101 -0
- data/spec/requests/transfer_spec.rb +65 -0
- data/spec/requests/voicemail_api_spec.rb +58 -0
- data/spec/spec_helper.rb +27 -0
- data/spec/support/factory_girl.rb +5 -0
- data/spec/support/matchers/be_complete_hold.rb +20 -0
- data/spec/support/matchers/be_whisper_tone.rb +35 -0
- data/spec/support/matchers/join_conference.rb +23 -0
- data/spec/support/nokogiri.rb +1 -0
- data/spec/support/pusher_helper.rb +24 -0
- data/spec/support/vcr.rb +12 -0
- data/spec/support/webmock.rb +1 -0
- metadata +692 -0
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require 'spec_helper'
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module Telephony
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describe InboundConversationQueue do
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describe '.play_message' do
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before do
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@count = Conversation.count
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@from = '111-111-1111'
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@to = '222-222-2222'
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@call_sid = "call_sid"
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@conversation = InboundConversationQueue.play_message From: @from,
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To: @to,
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CallSid: @call_sid
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end
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it 'creates an inbound conversation' do
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Conversation.count.should == @count + 1
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conversation = Conversation.last
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conversation.should be_inbound
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end
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it "sets the conversation's number to the called number" do
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conversation = Conversation.last
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conversation.number.should == @to
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end
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it "sets the conversation's caller id to the called number" do
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conversation = Conversation.last
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conversation.caller_id.should == @to
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end
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it 'connects the conversation' do
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conversation = Conversation.last
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conversation.should be_playing_message
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end
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it 'creates the initial leg of the conversation' do
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conversation = Conversation.last
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conversation.should have(1).call
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call = conversation.calls.first
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call.number.should == @from
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call.sid.should == @call_sid
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end
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it 'answers the initial leg' do
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conversation = Conversation.last
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conversation.should have(1).call
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call = conversation.calls.first
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call.should be_in_progress
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end
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end
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describe '.play_closed_greeting' do
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before do
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@count = Conversation.count
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@from = '111-111-1111'
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@to = '222-222-2222'
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@call_sid = "call_sid"
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@conversation = InboundConversationQueue.play_closed_greeting From: @from,
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To: @to,
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CallSid: @call_sid
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end
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it 'creates an inbound conversation' do
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Conversation.count.should == @count + 1
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conversation = Conversation.last
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conversation.should be_inbound
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end
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it "sets the conversation's number to the called number" do
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conversation = Conversation.last
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conversation.number.should == @to
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end
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it "sets the conversation's caller id to the called number" do
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conversation = Conversation.last
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conversation.caller_id.should == @to
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end
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it 'sets the conversation to closed greetings' do
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conversation = Conversation.last
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conversation.should be_terminated
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end
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it 'creates customer leg of the conversation' do
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conversation = Conversation.last
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conversation.should have(1).call
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call = conversation.calls.first
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call.number.should == @from
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call.sid.should == @call_sid
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call.should be_terminated
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end
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end
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describe '.reject' do
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before do
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@count = Conversation.count
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@from = '111-111-1111'
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@to = '222-222-2222'
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@call_sid = "call_sid"
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@conversation = InboundConversationQueue.reject From: @from,
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To: @to,
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CallSid: @call_sid
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end
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it 'creates an inbound conversation' do
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Conversation.count.should == @count + 1
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conversation = Conversation.last
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conversation.should be_inbound
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end
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it "sets the conversation's number to the called number" do
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conversation = Conversation.last
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conversation.number.should == @to
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end
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it "sets the conversation's caller id to the called number" do
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conversation = Conversation.last
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conversation.caller_id.should == @to
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end
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it 'sets the conversation to closed greetings' do
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conversation = Conversation.last
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conversation.should be_terminated
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end
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it 'creates customer leg' do
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conversation = Conversation.last
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conversation.should have(1).call
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call = conversation.calls.first
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call.number.should == @from
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call.sid.should == @call_sid
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call.should be_terminated
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end
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it 'creates a rejected event for the customer leg' do
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Telephony::Events::Reject.where(call_id: Telephony::Call.last.id).should be_exists
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end
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end
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describe '.dequeue' do
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context 'given a queue with a conversation' do
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before do
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@conversation = create :enqueued_conversation
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InboundConversationQueue.should_receive(:oldest_queued_conversation).and_return(@conversation)
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@agent = create :available_agent, csr_id: 123
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Telephony
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.provider
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.stub(:redirect_to_inbound_connect)
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end
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it 'puts the agent on a call' do
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@inbound_conversation = InboundConversationQueue.dequeue 123
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@agent.reload.should be_on_a_call
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end
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it 'redirects the customer inbound connect' do
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@conversation.customer.should_receive(:redirect_to_inbound_connect)
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@inbound_conversation = InboundConversationQueue.dequeue 123
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end
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it 'dequeues the next inbound call' do
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@inbound_conversation = InboundConversationQueue.dequeue 123
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@inbound_conversation[:id].should == @conversation.id
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@inbound_conversation[:customer_number].should == @conversation.customer.number
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@inbound_conversation[:pop_url].should be_nil
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end
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context "given a call with an associated pop url" do
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before do
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finder = mock()
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finder.stub(:find).with(@conversation.customer.sanitized_number).and_return('/foo')
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Telephony.pop_url_finder = finder
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@inbound_conversation = InboundConversationQueue.dequeue 123
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end
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after do
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Telephony.pop_url_finder = nil
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end
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it "sets the pop url" do
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JSON(@inbound_conversation.to_json)["pop_url"].should == "/foo"
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end
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end
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end
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context 'given an agent on a call' do
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before do
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@agent = create :on_a_call_agent, csr_id: 123
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end
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it 'raises an agent error exception' do
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expect {
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InboundConversationQueue.dequeue 123
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}.to raise_error(Telephony::Error::AgentOnACall)
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end
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end
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context 'given an empty queue' do
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it 'raises an empty queue exception' do
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agent = create :available_agent, csr_id: 123
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expect {
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InboundConversationQueue.dequeue 123
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}.to raise_error(Telephony::Error::QueueEmpty)
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end
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end
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end
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describe '.oldest_queued_conversation' do
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before do
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@conversation2 = create :enqueued_conversation
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@conversation1 = create :enqueued_conversation, created_at: (@conversation2.created_at - 1.second)
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end
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it 'should set the state of the dequeued call to connecting' do
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InboundConversationQueue.oldest_queued_conversation
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@conversation1.reload.should be_connecting
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end
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it 'should return the oldest first' do
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InboundConversationQueue.oldest_queued_conversation.should == @conversation1
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end
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it 'should return the newest second' do
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InboundConversationQueue.oldest_queued_conversation.should == @conversation1
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InboundConversationQueue.oldest_queued_conversation.should == @conversation2
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end
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it 'should return nothing when it is empty' do
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InboundConversationQueue.oldest_queued_conversation.should == @conversation1
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InboundConversationQueue.oldest_queued_conversation.should == @conversation2
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InboundConversationQueue.oldest_queued_conversation.should == nil
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end
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end
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end
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end
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require 'spec_helper'
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module Telephony
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describe PlayableListener do
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describe "#valid?" do
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it "fails without a csr id" do
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listener = build :playable_listener, csr_id: nil
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listener.should_not be_valid
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listener.should have(1).error_on(:csr_id)
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end
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it "fails without a playable id" do
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listener = build :playable_listener, playable_id: nil
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listener.should_not be_valid
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listener.should have(1).error_on(:playable_id)
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end
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end
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describe '.recent' do
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context 'given playable listeners for multiple playables' do
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before do
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playable = create :voicemail
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create :playable_listener,
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playable_id: playable.id,
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created_at: 2.days.ago
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@most_recent_listener = create :playable_listener,
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playable_id: playable.id,
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created_at: 1.day.ago
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@playable_listeners = PlayableListener.recent playable_ids: [playable]
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end
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it 'returns the most recent listener for each playable' do
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@playable_listeners.should_not be_empty
|
37
|
+
@playable_listeners[0].should == @most_recent_listener
|
38
|
+
end
|
39
|
+
end
|
40
|
+
end
|
41
|
+
end
|
42
|
+
end
|
43
|
+
|
@@ -0,0 +1,36 @@
|
|
1
|
+
require 'spec_helper'
|
2
|
+
|
3
|
+
module Telephony
|
4
|
+
describe PusherEventPublisher do
|
5
|
+
describe ".publish", :vcr do
|
6
|
+
let(:event) do
|
7
|
+
{
|
8
|
+
channel: 'test',
|
9
|
+
name: 'test_event',
|
10
|
+
data: { key1: 'value' }
|
11
|
+
}
|
12
|
+
end
|
13
|
+
|
14
|
+
it "queues the event if using delayed_jobs" do
|
15
|
+
DELAYED_JOB.should_receive(:enqueue)
|
16
|
+
PusherEventPublisher.publish({})
|
17
|
+
end
|
18
|
+
|
19
|
+
it "asks Pusher to publish the event" do
|
20
|
+
VCR.use_cassette "Pusher to publish the event", match_requests_on: [:path] do
|
21
|
+
PusherEventPublisher.publish(event)
|
22
|
+
|
23
|
+
request = VCR.current_cassette.serializable_hash['http_interactions'][0]['request']
|
24
|
+
|
25
|
+
channel, name, data = event.values_at :channel, :name, :data
|
26
|
+
body = JSON request['body']['string']
|
27
|
+
body.should include('channels' => [channel])
|
28
|
+
body.should include('name' => name)
|
29
|
+
|
30
|
+
request_data = JSON body['data']
|
31
|
+
request_data.should == data.stringify_keys
|
32
|
+
end
|
33
|
+
end
|
34
|
+
end
|
35
|
+
end
|
36
|
+
end
|
@@ -0,0 +1,96 @@
|
|
1
|
+
require 'spec_helper'
|
2
|
+
|
3
|
+
module Telephony
|
4
|
+
describe Voicemail do
|
5
|
+
describe "#valid?" do
|
6
|
+
before do
|
7
|
+
@voicemail = build :voicemail, csr_id: nil
|
8
|
+
end
|
9
|
+
|
10
|
+
it "fails without a csr id" do
|
11
|
+
@voicemail.should_not be_valid
|
12
|
+
@voicemail.should have(1).error_on(:csr_id)
|
13
|
+
end
|
14
|
+
end
|
15
|
+
|
16
|
+
describe '#as_json' do
|
17
|
+
before do
|
18
|
+
@voicemail = create :voicemail
|
19
|
+
|
20
|
+
@as_json = @voicemail.as_json
|
21
|
+
end
|
22
|
+
|
23
|
+
it 'includes its id' do
|
24
|
+
@as_json['id'].should == @voicemail.id
|
25
|
+
end
|
26
|
+
|
27
|
+
it "includes its conversations' loan id" do
|
28
|
+
@as_json['loan_id'].should == @voicemail.call.conversation.loan_id
|
29
|
+
end
|
30
|
+
|
31
|
+
it 'includes its creation timestamp' do
|
32
|
+
@as_json['created_at'].should == @voicemail.created_at
|
33
|
+
end
|
34
|
+
|
35
|
+
it 'includes its duration' do
|
36
|
+
@as_json['duration'].should == @voicemail.duration
|
37
|
+
end
|
38
|
+
|
39
|
+
it 'includes its url' do
|
40
|
+
@as_json['url'].should == @voicemail.url
|
41
|
+
end
|
42
|
+
|
43
|
+
it "includes its transferer's id" do
|
44
|
+
@as_json['transferer_id'].should == @voicemail.call.conversation.initiator_id
|
45
|
+
end
|
46
|
+
|
47
|
+
it "includes its transferee's id" do
|
48
|
+
@as_json['transferee_id'].should == @voicemail.csr_id
|
49
|
+
end
|
50
|
+
end
|
51
|
+
|
52
|
+
describe '.filter' do
|
53
|
+
context 'by default' do
|
54
|
+
before do
|
55
|
+
@page = 1
|
56
|
+
|
57
|
+
@voicemails = Voicemail.filter page: @page
|
58
|
+
end
|
59
|
+
|
60
|
+
it 'returns the given page of voicemails' do
|
61
|
+
@voicemails.current_page.should == @page
|
62
|
+
end
|
63
|
+
|
64
|
+
it 'includes the total count of voicemails' do
|
65
|
+
@voicemails.total_count.should == Voicemail.count
|
66
|
+
end
|
67
|
+
end
|
68
|
+
|
69
|
+
context 'given a CSR id' do
|
70
|
+
before do
|
71
|
+
voicemails = create_list :voicemail, 3
|
72
|
+
@csr_id = voicemails.first.csr_id
|
73
|
+
|
74
|
+
@voicemails = Voicemail.filter csr_id: @csr_id
|
75
|
+
end
|
76
|
+
|
77
|
+
it 'returns only voicemails left for that CSR' do
|
78
|
+
@voicemails.should_not be_empty
|
79
|
+
@voicemails.each do |voicemail|
|
80
|
+
voicemail.transferee_id.should == @csr_id
|
81
|
+
end
|
82
|
+
end
|
83
|
+
end
|
84
|
+
end
|
85
|
+
|
86
|
+
describe '.most_recent' do
|
87
|
+
it "orders by created_at DESC" do
|
88
|
+
voicemails = create_list :voicemail, 3
|
89
|
+
voicemails[0].update_attribute(:created_at, 100.days.ago)
|
90
|
+
voicemails[1].update_attribute(:created_at, 3.days.ago)
|
91
|
+
voicemails[2].update_attribute(:created_at, 20.days.ago)
|
92
|
+
Voicemail.most_recent.all.should == [voicemails[1], voicemails[2], voicemails[0]]
|
93
|
+
end
|
94
|
+
end
|
95
|
+
end
|
96
|
+
end
|
@@ -0,0 +1,21 @@
|
|
1
|
+
require 'spec_helper'
|
2
|
+
|
3
|
+
module Telephony
|
4
|
+
describe AgentObserver do
|
5
|
+
before do
|
6
|
+
ActiveRecord::Base.observers.enable 'Telephony::AgentObserver'
|
7
|
+
AgentObserver.instance
|
8
|
+
end
|
9
|
+
|
10
|
+
describe "#after_save" do
|
11
|
+
before do
|
12
|
+
@agent = create :offline_agent
|
13
|
+
@agent.should_receive(:publish_status_change)
|
14
|
+
end
|
15
|
+
|
16
|
+
it "asks the agent to publish its status change" do
|
17
|
+
@agent.available!
|
18
|
+
end
|
19
|
+
end
|
20
|
+
end
|
21
|
+
end
|