npm - opencode-skills-collection - Versions diffs - 4.0.53 → 4.0.55 - Mend

opencode-skills-collection 4.0.53 → 4.0.55

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package/bundled-skills/email-systems/SKILL.md CHANGED Viewed

@@ -18,661 +18,9 @@ This skill covers transactional email that works, marketing automation that
 converts, deliverability that reaches inboxes, and the infrastructure decisions
 that scale.
-## Principles
+## Detailed Guide
-- Transactional vs Marketing separation | Description: Transactional emails (password reset, receipts) need 100% delivery.
-Marketing emails (newsletters, promos) have lower priority. Use separate
-IP addresses and providers to protect transactional deliverability. | Examples: Good: Password resets via Postmark, marketing via ConvertKit | Bad: All emails through one SendGrid account
-- Permission is everything | Description: Only email people who asked to hear from you. Double opt-in for marketing.
-Easy unsubscribe. Clean your list ruthlessly. Bad lists destroy deliverability. | Examples: Good: Confirmed subscription + one-click unsubscribe | Bad: Scraped email list, hidden unsubscribe, bought contacts
-- Deliverability is infrastructure | Description: SPF, DKIM, DMARC are not optional. Warm up new IPs. Monitor bounce rates.
-Deliverability is earned through technical setup and good behavior. | Examples: Good: All DNS records configured, dedicated IP warmed for 4 weeks | Bad: Using free tier shared IP, no authentication records
-- One email, one goal | Description: Each email should have exactly one purpose and one CTA. Multiple asks
-means nothing gets clicked. Clear single action. | Examples: Good: "Click here to verify your email" (one button) | Bad: "Verify email, check out our blog, follow us on Twitter, refer a friend..."
-- Timing and frequency matter | Description: Wrong time = low open rates. Too frequent = unsubscribes. Let users
-set preferences. Test send times. Respect inbox fatigue. | Examples: Good: Weekly digest on Tuesday 10am user's timezone, preference center | Bad: Daily emails at random times, no way to reduce frequency
-## Patterns
-### Transactional Email Queue
-Queue all transactional emails with retry logic and monitoring
-**When to use**: Sending any critical email (password reset, receipts, confirmations)
-// Don't block request on email send
-await queue.add('email', {
-  template: 'password-reset',
-  to: user.email,
-  data: { resetToken, expiresAt }
-}, {
-  attempts: 3,
-  backoff: { type: 'exponential', delay: 2000 }
-});
-### Email Event Tracking
-Track delivery, opens, clicks, bounces, and complaints
-**When to use**: Any email campaign or transactional flow
-# Track lifecycle:
-- Queued: Email entered system
-- Sent: Handed to provider
-- Delivered: Reached inbox
-- Opened: Recipient viewed
-- Clicked: Recipient engaged
-- Bounced: Permanent failure
-- Complained: Marked as spam
-### Template Versioning
-Version email templates for rollback and A/B testing
-**When to use**: Changing production email templates
-templates/
-  password-reset/
-    v1.tsx (current)
-    v2.tsx (testing 10%)
-    v1-deprecated.tsx (archived)
-# Deploy new version gradually
-# Monitor metrics before full rollout
-### Bounce Handling State Machine
-Automatically handle bounces to protect sender reputation
-**When to use**: Processing bounce and complaint webhooks
-switch (bounceType) {
-  case 'hard':
-    await markEmailInvalid(email);
-    break;
-  case 'soft':
-    await incrementBounceCount(email);
-    if (count >= 3) await markEmailInvalid(email);
-    break;
-  case 'complaint':
-    await unsubscribeImmediately(email);
-    break;
-}
-### React Email Components
-Build emails with reusable React components
-**When to use**: Creating email templates
-import { Button, Html } from '@react-email/components';
-export default function WelcomeEmail({ userName }) {
-  return (
-    <Html>
-      <h1>Welcome {userName}!</h1>
-      <Button href="https://app.com/start">
-        Get Started
-      </Button>
-    </Html>
-  );
-}
-### Preference Center
-Let users control email frequency and topics
-**When to use**: Building marketing or notification systems
-Preferences:
-☑ Product updates (weekly)
-☑ New features (monthly)
-☐ Marketing promotions
-☑ Account notifications (always)
-# Respect preferences in all sends
-# Required for GDPR compliance
-## Sharp Edges
-### Missing SPF, DKIM, or DMARC records
-Severity: CRITICAL
-Situation: Sending emails without authentication. Emails going to spam folder.
-Low open rates. No idea why. Turns out DNS records were never set up.
-Symptoms:
-- Emails going to spam
-- Low deliverability rates
-- mail-tester.com score below 8
-- No DMARC reports received
-Why this breaks:
-Email authentication (SPF, DKIM, DMARC) tells receiving servers you're
-legit. Without them, you look like a spammer. Modern email providers
-increasingly require all three.
-Recommended fix:
-# Required DNS records:
-## SPF (Sender Policy Framework)
-TXT record: v=spf1 include:_spf.google.com include:sendgrid.net ~all
-## DKIM (DomainKeys Identified Mail)
-TXT record provided by your email provider
-Adds cryptographic signature to emails
-## DMARC (Domain-based Message Authentication)
-TXT record: v=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com
-# Verify setup:
-- Send test email to mail-tester.com
-- Check MXToolbox for record validation
-- Monitor DMARC reports
-### Using shared IP for transactional email
-Severity: HIGH
-Situation: Password resets going to spam. Using free tier of email provider.
-Some other customer on your shared IP got flagged for spam.
-Your reputation is ruined by association.
-Symptoms:
-- Transactional emails in spam
-- Inconsistent delivery
-- Using same provider for marketing and transactional
-Why this breaks:
-Shared IPs share reputation. One bad actor affects everyone. For
-critical transactional email, you need your own IP or a provider
-with strict shared IP policies.
-Recommended fix:
-# Transactional email strategy:
-## Option 1: Dedicated IP (high volume)
-- Get dedicated IP from your provider
-- Warm it up slowly (start with 100/day)
-- Maintain consistent volume
-## Option 2: Transactional-only provider
-- Postmark (very strict, great reputation)
-- Includes shared pool with high standards
-### Separate concerns:
-- Transactional: Postmark or Resend
-- Marketing: ConvertKit or Customer.io
-- Never mix marketing and transactional
-### Not processing bounce notifications
-Severity: HIGH
-Situation: Emailing same dead addresses over and over. Bounce rate climbing.
-Email provider threatening to suspend account. List is 40% dead.
-Symptoms:
-- Bounce rate above 2%
-- No webhook handlers for bounces
-- Same emails failing repeatedly
-Why this breaks:
-Bounces damage sender reputation. Email providers track bounce rates.
-Above 2% and you start looking like a spammer. Dead addresses must
-be removed immediately.
-Recommended fix:
-# Bounce handling requirements:
-### Hard bounces:
-Remove immediately on first occurrence
-Invalid address, domain doesn't exist
-### Soft bounces:
-Retry 3 times over 72 hours
-After 3 failures, treat as hard bounce
-### Implementation:
-```typescript
-// Webhook handler for bounces
-app.post('/webhooks/email', (req, res) => {
-  const event = req.body;
-  if (event.type === 'bounce') {
-    await markEmailInvalid(event.email);
-    await removeFromAllLists(event.email);
-  }
-});
-```
-### Monitor:
-Track bounce rate by campaign
-Alert if bounce rate exceeds 1%
-### Missing or hidden unsubscribe link
-Severity: CRITICAL
-Situation: Users marking as spam because they cannot unsubscribe. Spam complaints
-rising. CAN-SPAM violation. Email provider suspends account.
-Symptoms:
-- Hidden unsubscribe links
-- Multi-step unsubscribe process
-- No List-Unsubscribe header
-- High spam complaint rate
-Why this breaks:
-Users who cannot unsubscribe will mark as spam. Spam complaints hurt
-reputation more than unsubscribes. Also it is literally illegal.
-CAN-SPAM, GDPR all require clear unsubscribe.
-Recommended fix:
-# Unsubscribe requirements:
-### Visible:
-- Above the fold in email footer
-- Clear text, not hidden
-- Not styled to be invisible
-### One-click:
-- Link directly unsubscribes
-- No login required
-- No "are you sure" hoops
-### List-Unsubscribe header:
-```
-List-Unsubscribe: <mailto:unsubscribe@example.com>,
-  <https://example.com/unsubscribe?token=xxx>
-List-Unsubscribe-Post: List-Unsubscribe=One-Click
-```
-### Preference center:
-Option to reduce frequency instead of full unsubscribe
-### Sending HTML without plain text alternative
-Severity: MEDIUM
-Situation: Some users see blank emails. Spam filters flagging emails. Accessibility
-issues for screen readers. Email clients that strip HTML show nothing.
-Symptoms:
-- No text/plain part in emails
-- Blank emails for some users
-- Lower engagement in some segments
-Why this breaks:
-Not everyone can render HTML. Screen readers work better with plain text.
-Spam filters are suspicious of HTML-only. Multipart is the standard.
-Recommended fix:
-# Always send multipart:
-```typescript
-await resend.emails.send({
-  from: 'you@example.com',
-  to: 'user@example.com',
-  subject: 'Welcome!',
-  html: '<h1>Welcome!</h1><p>Thanks for signing up.</p>',
-  text: 'Welcome!\n\nThanks for signing up.',
-});
-```
-# Auto-generate text from HTML:
-Use html-to-text library as fallback
-But hand-crafted plain text is better
-# Plain text should be readable:
-Not just HTML stripped of tags
-Actual formatted text content
-### Sending high volume from new IP immediately
-Severity: HIGH
-Situation: Just switched providers. Started sending 50,000 emails/day immediately.
-Massive deliverability issues. New IP has no reputation. Looks like spam.
-Symptoms:
-- New IP/provider
-- Sending high volume immediately
-- Sudden deliverability drop
-Why this breaks:
-New IPs have no reputation. Sending high volume immediately looks
-like a spammer who just spun up. You need to gradually build trust.
-Recommended fix:
-# IP warm-up schedule:
-Week 1: 50-100 emails/day
-Week 2: 200-500 emails/day
-Week 3: 500-1000 emails/day
-Week 4: 1000-5000 emails/day
-Continue doubling until at volume
-# Best practices:
-- Start with most engaged users
-- Send to Gmail/Microsoft first (they set reputation)
-- Maintain consistent volume
-- Don't spike and drop
-# During warm-up:
-- Monitor deliverability closely
-- Check feedback loops
-- Adjust pace if issues arise
-### Emailing people who did not opt in
-Severity: CRITICAL
-Situation: Bought an email list. Scraped emails from LinkedIn. Added conference
-contacts. Spam complaints through the roof. Provider suspends account.
-Maybe a lawsuit.
-Symptoms:
-- Purchased email lists
-- Scraped contacts
-- High unsubscribe rate on first send
-- Spam complaints above 0.1%
-Why this breaks:
-Permission-based email is not optional. It is the law (CAN-SPAM, GDPR).
-It is also effective - unwilling recipients hurt your metrics and
-reputation more than they help.
-Recommended fix:
-# Permission requirements:
-### Explicit opt-in:
-- User actively chooses to receive email
-- Not pre-checked boxes
-- Clear what they are signing up for
-### Double opt-in:
-- Confirmation email with link
-- Only add to list after confirmation
-- Best practice for marketing lists
-### What you cannot do:
-- Buy email lists
-- Scrape emails from websites
-- Add conference contacts without consent
-- Use partner/customer lists without consent
-### Transactional exception:
-Password resets, receipts, account alerts
-do not need marketing opt-in
-### Emails that are mostly or entirely images
-Severity: MEDIUM
-Situation: Beautiful designed email that is one big image. Users with images
-blocked see nothing. Spam filters flag it. Mobile loading is slow.
-No one can copy text.
-Symptoms:
-- Single image emails
-- No text content visible
-- Missing or generic alt text
-- Low engagement when images blocked
-Why this breaks:
-Images are blocked by default in many clients. Spam filters are
-suspicious of image-only emails. Accessibility suffers. Load times
-increase.
-Recommended fix:
-# Balance images and text:
-## 60/40 rule:
-- At least 60% text content
-- Images for enhancement, not content
-### Always include:
-- Alt text on every image
-- Key message in text, not just image
-- Fallback for images-off view
-### Test:
-- Preview with images disabled
-- Should still be usable
-# Example:
-```html
-<img
-  src="hero.jpg"
-  alt="Save 50% this week - use code SAVE50"
-  style="max-width: 100%"
-/>
-<p>Use code <strong>SAVE50</strong> to save 50% this week.</p>
-```
-### Missing or default preview text
-Severity: MEDIUM
-Situation: Inbox shows "View this email in browser" or random HTML as preview.
-Lower open rates. First impression wasted on boilerplate.
-Symptoms:
-- View in browser as preview
-- HTML code visible in preview
-- No preview component in template
-Why this breaks:
-Preview text is prime real estate - appears right after subject line.
-Default or missing preview text wastes this space. Good preview text
-increases open rates 10-30%.
-Recommended fix:
-# Add explicit preview text:
-### In HTML:
-```html
-<div style="display:none;max-height:0;overflow:hidden;">
-  Your preview text here. This appears in inbox preview.
-  <!-- Add whitespace to push footer text out -->
-  &nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;
-</div>
-```
-### With React Email:
-```tsx
-<Preview>
-  Your preview text here. This appears in inbox preview.
-</Preview>
-```
-### Best practices:
-- Complement the subject line
-- 40-100 characters optimal
-- Create curiosity or value
-- Different from first line of email
-### Not handling partial send failures
-Severity: HIGH
-Situation: Sending to 10,000 users. API fails at 3,000. No tracking of what sent.
-Either double-send or lose 7,000. No way to know who got the email.
-Symptoms:
-- No per-recipient send logging
-- Cannot tell who received email
-- Double-sending issues
-- No retry mechanism
-Why this breaks:
-Bulk sends fail partially. APIs timeout. Rate limits hit. Without
-tracking individual send status, you cannot recover gracefully.
-Recommended fix:
-# Track each send individually:
-```typescript
-async function sendCampaign(emails: string[]) {
-  const results = await Promise.allSettled(
-    emails.map(async (email) => {
-      try {
-        const result = await resend.emails.send({ to: email, ... });
-        await db.emailLog.create({
-          email,
-          status: 'sent',
-          messageId: result.id,
-        });
-        return result;
-      } catch (error) {
-        await db.emailLog.create({
-          email,
-          status: 'failed',
-          error: error.message,
-        });
-        throw error;
-      }
-    })
-  );
-  const failed = results.filter(r => r.status === 'rejected');
-  // Retry failed sends or alert
-}
-```
-# Best practices:
-- Log every send attempt
-- Include message ID for tracking
-- Build retry queue for failures
-- Monitor success rate per campaign
-## Validation Checks
-### Missing plain text email part
-Severity: WARNING
-Emails should always include a plain text alternative
-Message: Email being sent with HTML but no plain text part. Add 'text:' property for accessibility and deliverability.
-### Hardcoded from email address
-Severity: WARNING
-From addresses should come from environment variables
-Message: From email appears hardcoded. Use environment variable for flexibility.
-### Missing bounce webhook handler
-Severity: WARNING
-Email bounces should be handled to maintain list hygiene
-Message: Email provider used but no bounce handling detected. Implement webhook handler for bounces.
-### Missing List-Unsubscribe header
-Severity: INFO
-Marketing emails should include List-Unsubscribe header
-Message: Marketing email detected without List-Unsubscribe header. Add header for better deliverability.
-### Synchronous email send in request handler
-Severity: WARNING
-Email sends should be queued, not blocking
-Message: Email sent synchronously in request handler. Consider queuing for better reliability.
-### Email send without retry logic
-Severity: INFO
-Email sends should have retry mechanism for failures
-Message: Email send without apparent retry logic. Add retry for transient failures.
-### Email API key in code
-Severity: ERROR
-API keys should come from environment variables
-Message: Email API key appears hardcoded in source code. Use environment variable.
-### Bulk email without rate limiting
-Severity: WARNING
-Bulk sends should respect provider rate limits
-Message: Bulk email sending without apparent rate limiting. Add throttling to avoid hitting limits.
-### Email without preview text
-Severity: INFO
-Emails should include preview/preheader text
-Message: Email template without preview text. Add hidden preheader for inbox preview.
-### Email send without logging
-Severity: WARNING
-Email sends should be logged for debugging and auditing
-Message: Email being sent without apparent logging. Log sends for debugging and compliance.
-## Collaboration
-### Delegation Triggers
-- copy|subject|messaging|content -> copywriting (Email needs copy)
-- design|template|visual|layout -> ui-design (Email needs design)
-- track|analytics|measure|metrics -> analytics-architecture (Email needs tracking)
-- infrastructure|deploy|server|queue -> devops (Email needs infrastructure)
-### Email Marketing Stack
-Skills: email-systems, copywriting, marketing, analytics-architecture
-Workflow:
-```
-1. Infrastructure setup (email-systems)
-2. Template creation (email-systems)
-3. Copy writing (copywriting)
-4. Campaign launch (marketing)
-5. Performance tracking (analytics-architecture)
-```
-### Transactional Email
-Skills: email-systems, backend, devops
-Workflow:
-```
-1. Provider setup (email-systems)
-2. Template coding (email-systems)
-3. Queue integration (backend)
-4. Monitoring (devops)
-```
+Read [the detailed guide](references/detailed-guide.md) before executing this skill. It retains the complete procedure and reference material. Treat its safety, prerequisites, and validation requirements as mandatory. For focused work, load the relevant sections; for end-to-end work, read the guide completely.
 ## When to Use
 Use this skill when the request clearly matches the capabilities and patterns described above.