@webex/contact-center 0.0.0-next.1

package/dist/services/config/constants.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["DEFAULT_PAGE","exports","DEFAULT_PAGE_SIZE","AGENT_STATE_AVAILABLE_ID","AGENT_STATE_AVAILABLE","AGENT_STATE_AVAILABLE_DESCRIPTION","DEFAULT_AUXCODE_ATTRIBUTES","METHODS","GET_AGENT_CONFIG","GET_USER_USING_CI","GET_DESKTOP_PROFILE_BY_ID","GET_MULTIMEDIA_PROFILE_BY_ID","GET_LIST_OF_TEAMS","GET_ALL_TEAMS","GET_LIST_OF_AUX_CODES","GET_ALL_AUX_CODES","GET_SITE_INFO","GET_ORG_INFO","GET_ORGANIZATION_SETTING","GET_TENANT_DATA","GET_URL_MAPPING","GET_DIAL_PLAN_DATA","GET_QUEUES","PARSE_AGENT_CONFIGS","GET_URL_MAPPING_UTIL","GET_MSFT_CONFIG","GET_WEBEX_CONFIG","GET_DEFAULT_AGENT_DN","GET_FILTERED_DIALPLAN_ENTRIES","GET_FILTER_AUX_CODES","GET_DEFAULT_WRAP_UP_CODE","endPointMap","userByCI","orgId","agentId","desktopProfile","desktopProfileId","multimediaProfile","multimediaProfileId","listTeams","page","pageSize","filter","length","listAuxCodes","attributes","orgInfo","orgSettings","siteInfo","siteId","tenantData","urlMapping","dialPlan","queueList","queryParams"],"sources":["constants.ts"],"sourcesContent":["// making query params configurable for List Teams and List Aux Codes API\nexport const DEFAULT_PAGE = 0;\n\n/**\n * Default page size for paginated API requests.\n * @type {number}\n * @public\n * @example\n * const pageSize = DEFAULT_PAGE_SIZE; // 100\n * @ignore\n */\nexport const DEFAULT_PAGE_SIZE = 100;\n\n/**\n * Agent state ID for 'Available'.\n * @type {string}\n * @public\n * @ignore\n */\nexport const AGENT_STATE_AVAILABLE_ID = '0';\n\n/**\n * Agent state label for 'Available'.\n * @type {string}\n * @public\n * @ignore\n */\nexport const AGENT_STATE_AVAILABLE = 'Available';\n\n/**\n * Description for the 'Available' agent state.\n * @type {string}\n * @public\n * @ignore\n */\nexport const AGENT_STATE_AVAILABLE_DESCRIPTION = 'Agent is available to receive calls';\n\n/**\n * Default attributes for auxiliary code API requests.\n * @type {string[]}\n * @public\n * @ignore\n */\nexport const DEFAULT_AUXCODE_ATTRIBUTES = [\n  'id',\n  'isSystemCode',\n  'name',\n  'defaultCode',\n  'workTypeCode',\n  'active',\n];\n\n// Method names for config services\nexport const METHODS = {\n  // AgentConfigService methods\n  GET_AGENT_CONFIG: 'getAgentConfig',\n  GET_USER_USING_CI: 'getUserUsingCI',\n  GET_DESKTOP_PROFILE_BY_ID: 'getDesktopProfileById',\n  GET_MULTIMEDIA_PROFILE_BY_ID: 'getMultimediaProfileById',\n  GET_LIST_OF_TEAMS: 'getListOfTeams',\n  GET_ALL_TEAMS: 'getAllTeams',\n  GET_LIST_OF_AUX_CODES: 'getListOfAuxCodes',\n  GET_ALL_AUX_CODES: 'getAllAuxCodes',\n  GET_SITE_INFO: 'getSiteInfo',\n  GET_ORG_INFO: 'getOrgInfo',\n  GET_ORGANIZATION_SETTING: 'getOrganizationSetting',\n  GET_TENANT_DATA: 'getTenantData',\n  GET_URL_MAPPING: 'getURLMapping',\n  GET_DIAL_PLAN_DATA: 'getDialPlanData',\n  GET_QUEUES: 'getQueues',\n\n  // Util methods\n  PARSE_AGENT_CONFIGS: 'parseAgentConfigs',\n  GET_URL_MAPPING_UTIL: 'getUrlMapping',\n  GET_MSFT_CONFIG: 'getMsftConfig',\n  GET_WEBEX_CONFIG: 'getWebexConfig',\n  GET_DEFAULT_AGENT_DN: 'getDefaultAgentDN',\n  GET_FILTERED_DIALPLAN_ENTRIES: 'getFilteredDialplanEntries',\n  GET_FILTER_AUX_CODES: 'getFilterAuxCodes',\n  GET_DEFAULT_WRAP_UP_CODE: 'getDefaultWrapUpCode',\n};\n\n/**\n * Maps API endpoint names to functions that generate endpoint URLs for various organization resources.\n * @public\n * @example\n * const url = endPointMap.userByCI('org123', 'agent456');\n */\nexport const endPointMap = {\n  /**\n   * Gets the endpoint for a user by CI user ID.\n   * @param orgId - Organization ID.\n   * @param agentId - Agent ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.userByCI('org123', 'agent456');\n   * @ignore\n   */\n  userByCI: (orgId: string, agentId: string) =>\n    `organization/${orgId}/user/by-ci-user-id/${agentId}`,\n\n  /**\n   * Gets the endpoint for a desktop profile.\n   * @param orgId - Organization ID.\n   * @param desktopProfileId - Desktop profile ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.desktopProfile('org123', 'profile789');\n   * @ignore\n   */\n  desktopProfile: (orgId: string, desktopProfileId: string) =>\n    `organization/${orgId}/agent-profile/${desktopProfileId}`,\n\n  /**\n   * Gets the endpoint for a multimedia profile.\n   * @param orgId - Organization ID.\n   * @param multimediaProfileId - Multimedia profile ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.multimediaProfile('org123', 'multi456');\n   * @ignore\n   */\n  multimediaProfile: (orgId: string, multimediaProfileId: string) =>\n    `organization/${orgId}/multimedia-profile/${multimediaProfileId}`,\n\n  /**\n   * Gets the endpoint for listing teams with optional filters.\n   * @param orgId - Organization ID.\n   * @param page - Page number.\n   * @param pageSize - Page size.\n   * @param filter - Array of team IDs to filter.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.listTeams('org123', 0, 100, ['team1', 'team2']);\n   * @ignore\n   */\n  listTeams: (orgId: string, page: number, pageSize: number, filter: string[]) =>\n    `organization/${orgId}/v2/team?page=${page}&pageSize=${pageSize}${\n      filter && filter.length > 0 ? `&filter=id=in=(${filter})` : ''\n    }`,\n\n  /**\n   * Gets the endpoint for listing auxiliary codes with optional filters and attributes.\n   * @param orgId - Organization ID.\n   * @param page - Page number.\n   * @param pageSize - Page size.\n   * @param filter - Array of auxiliary code IDs to filter.\n   * @param attributes - Array of attribute names to include.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.listAuxCodes('org123', 0, 100, ['aux1'], ['id', 'name']);\n   * @ignore\n   */\n  listAuxCodes: (\n    orgId: string,\n    page: number,\n    pageSize: number,\n    filter: string[],\n    attributes: string[]\n  ) =>\n    `organization/${orgId}/v2/auxiliary-code?page=${page}&pageSize=${pageSize}${\n      filter && filter.length > 0 ? `&filter=id=in=(${filter})` : ''\n    }&attributes=${attributes}`,\n\n  /**\n   * Gets the endpoint for organization info.\n   * @param orgId - Organization ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.orgInfo('org123');\n   * @ignore\n   */\n  orgInfo: (orgId: string) => `organization/${orgId}`,\n\n  /**\n   * Gets the endpoint for organization settings.\n   * @param orgId - Organization ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.orgSettings('org123');\n   * @ignore\n   */\n  orgSettings: (orgId: string) => `organization/${orgId}/v2/organization-setting?agentView=true`,\n\n  /**\n   * Gets the endpoint for site info.\n   * @param orgId - Organization ID.\n   * @param siteId - Site ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.siteInfo('org123', 'site456');\n   * @ignore\n   */\n  siteInfo: (orgId: string, siteId: string) => `organization/${orgId}/site/${siteId}`,\n\n  /**\n   * Gets the endpoint for tenant configuration data.\n   * @param orgId - Organization ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.tenantData('org123');\n   * @ignore\n   */\n  tenantData: (orgId: string) => `organization/${orgId}/v2/tenant-configuration?agentView=true`,\n\n  /**\n   * Gets the endpoint for organization URL mapping.\n   * @param orgId - Organization ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.urlMapping('org123');\n   * @ignore\n   */\n  urlMapping: (orgId: string) => `organization/${orgId}/v2/org-url-mapping?sort=name,ASC`,\n\n  /**\n   * Gets the endpoint for dial plan.\n   * @param orgId - Organization ID.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.dialPlan('org123');\n   * @ignore\n   */\n  dialPlan: (orgId: string) => `organization/${orgId}/dial-plan?agentView=true`,\n\n  /**\n   * Gets the endpoint for the queue list with custom query parameters.\n   * @param orgId - Organization ID.\n   * @param queryParams - Query parameters string.\n   * @returns The endpoint URL string.\n   * @public\n   * @example\n   * const url = endPointMap.queueList('org123', 'page=0&pageSize=10');\n   * @ignore\n   */\n  queueList: (orgId: string, queryParams: string) =>\n    `organization/${orgId}/v2/contact-service-queue?${queryParams}`,\n};\n"],"mappings":";;;;;;AAAA;AACO,MAAMA,YAAY,GAAAC,OAAA,CAAAD,YAAA,GAAG,CAAC;;AAE7B;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAME,iBAAiB,GAAAD,OAAA,CAAAC,iBAAA,GAAG,GAAG;;AAEpC;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,wBAAwB,GAAAF,OAAA,CAAAE,wBAAA,GAAG,GAAG;;AAE3C;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,qBAAqB,GAAAH,OAAA,CAAAG,qBAAA,GAAG,WAAW;;AAEhD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,iCAAiC,GAAAJ,OAAA,CAAAI,iCAAA,GAAG,qCAAqC;;AAEtF;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,0BAA0B,GAAAL,OAAA,CAAAK,0BAAA,GAAG,CACxC,IAAI,EACJ,cAAc,EACd,MAAM,EACN,aAAa,EACb,cAAc,EACd,QAAQ,CACT;;AAED;AACO,MAAMC,OAAO,GAAAN,OAAA,CAAAM,OAAA,GAAG;EACrB;EACAC,gBAAgB,EAAE,gBAAgB;EAClCC,iBAAiB,EAAE,gBAAgB;EACnCC,yBAAyB,EAAE,uBAAuB;EAClDC,4BAA4B,EAAE,0BAA0B;EACxDC,iBAAiB,EAAE,gBAAgB;EACnCC,aAAa,EAAE,aAAa;EAC5BC,qBAAqB,EAAE,mBAAmB;EAC1CC,iBAAiB,EAAE,gBAAgB;EACnCC,aAAa,EAAE,aAAa;EAC5BC,YAAY,EAAE,YAAY;EAC1BC,wBAAwB,EAAE,wBAAwB;EAClDC,eAAe,EAAE,eAAe;EAChCC,eAAe,EAAE,eAAe;EAChCC,kBAAkB,EAAE,iBAAiB;EACrCC,UAAU,EAAE,WAAW;EAEvB;EACAC,mBAAmB,EAAE,mBAAmB;EACxCC,oBAAoB,EAAE,eAAe;EACrCC,eAAe,EAAE,eAAe;EAChCC,gBAAgB,EAAE,gBAAgB;EAClCC,oBAAoB,EAAE,mBAAmB;EACzCC,6BAA6B,EAAE,4BAA4B;EAC3DC,oBAAoB,EAAE,mBAAmB;EACzCC,wBAAwB,EAAE;AAC5B,CAAC;;AAED;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,WAAW,GAAA9B,OAAA,CAAA8B,WAAA,GAAG;EACzB;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,QAAQ,EAAEA,CAACC,KAAa,EAAEC,OAAe,KACtC,gBAAeD,KAAM,uBAAsBC,OAAQ,EAAC;EAEvD;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,cAAc,EAAEA,CAACF,KAAa,EAAEG,gBAAwB,KACrD,gBAAeH,KAAM,kBAAiBG,gBAAiB,EAAC;EAE3D;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,iBAAiB,EAAEA,CAACJ,KAAa,EAAEK,mBAA2B,KAC3D,gBAAeL,KAAM,uBAAsBK,mBAAoB,EAAC;EAEnE;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,SAAS,EAAEA,CAACN,KAAa,EAAEO,IAAY,EAAEC,QAAgB,EAAEC,MAAgB,KACxE,gBAAeT,KAAM,iBAAgBO,IAAK,aAAYC,QAAS,GAC9DC,MAAM,IAAIA,MAAM,CAACC,MAAM,GAAG,CAAC,GAAI,kBAAiBD,MAAO,GAAE,GAAG,EAC7D,EAAC;EAEJ;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEE,YAAY,EAAEA,CACZX,KAAa,EACbO,IAAY,EACZC,QAAgB,EAChBC,MAAgB,EAChBG,UAAoB,KAEnB,gBAAeZ,KAAM,2BAA0BO,IAAK,aAAYC,QAAS,GACxEC,MAAM,IAAIA,MAAM,CAACC,MAAM,GAAG,CAAC,GAAI,kBAAiBD,MAAO,GAAE,GAAG,EAC7D,eAAcG,UAAW,EAAC;EAE7B;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,OAAO,EAAGb,KAAa,IAAM,gBAAeA,KAAM,EAAC;EAEnD;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEc,WAAW,EAAGd,KAAa,IAAM,gBAAeA,KAAM,yCAAwC;EAE9F;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEe,QAAQ,EAAEA,CAACf,KAAa,EAAEgB,MAAc,KAAM,gBAAehB,KAAM,SAAQgB,MAAO,EAAC;EAEnF;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEC,UAAU,EAAGjB,KAAa,IAAM,gBAAeA,KAAM,yCAAwC;EAE7F;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEkB,UAAU,EAAGlB,KAAa,IAAM,gBAAeA,KAAM,mCAAkC;EAEvF;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEmB,QAAQ,EAAGnB,KAAa,IAAM,gBAAeA,KAAM,2BAA0B;EAE7E;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACEoB,SAAS,EAAEA,CAACpB,KAAa,EAAEqB,WAAmB,KAC3C,gBAAerB,KAAM,6BAA4BqB,WAAY;AAClE,CAAC"}

package/dist/services/config/index.js

@@ -0,0 +1,607 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var _types = require("../../types");
+var _loggerProxy = _interopRequireDefault(require("../../logger-proxy"));
+var _WebexRequest = _interopRequireDefault(require("../core/WebexRequest"));
+var _constants = require("../constants");
+var _constants2 = require("../../constants");
+var _Util = require("./Util");
+var _constants3 = require("./constants");
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+/**
+ * @packageDocumentation
+ * @module AgentConfigService
+ */
+
+/**
+ * The AgentConfigService class provides methods to fetch agent configuration data.
+ * @private
+ * @ignore
+ */
+class AgentConfigService {
+  constructor() {
+    this.webexReq = _WebexRequest.default.getInstance();
+  }
+
+  /**
+   * Fetches the agent configuration data for the given orgId and agentId.
+   * @param {string} orgId - organization ID for which the agent configuration is to be fetched.
+   * @param {string} agentId - agent ID for which the configuration is to be fetched.
+   * @returns {Promise<Profile>} - A promise that resolves to the agent configuration profile.
+   * @throws {Error} - Throws an error if any API call fails or if the response status is not 200.
+   * @public
+   */
+  async getAgentConfig(orgId, agentId) {
+    try {
+      const userConfigPromise = this.getUserUsingCI(orgId, agentId);
+      const orgInfoPromise = this.getOrgInfo(orgId);
+      const orgSettingsPromise = this.getOrganizationSetting(orgId);
+      const tenantDataPromise = this.getTenantData(orgId);
+      const urlMappingPromise = this.getURLMapping(orgId);
+      const auxCodesPromise = this.getAllAuxCodes(orgId, _constants3.DEFAULT_PAGE_SIZE, [], _constants3.DEFAULT_AUXCODE_ATTRIBUTES);
+      const userConfigData = await userConfigPromise;
+      _loggerProxy.default.info(`Fetched user data, userId: ${userConfigData.ciUserId}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_AGENT_CONFIG
+      });
+      const agentProfilePromise = this.getDesktopProfileById(orgId, userConfigData.agentProfileId);
+      const siteInfoPromise = this.getSiteInfo(orgId, userConfigData.siteId);
+      const userDialPlanPromise = agentProfilePromise.then(agentProfileConfigData => agentProfileConfigData.dialPlanEnabled ? this.getDialPlanData(orgId) : []);
+      const userTeamPromise = userConfigData.teamIds ? this.getAllTeams(orgId, _constants3.DEFAULT_PAGE_SIZE, userConfigData.teamIds) : Promise.resolve([]);
+      const [agentProfileConfigData, siteInfo, userDialPlanData, userTeamData, orgInfo, orgSettingsData, tenantData, urlMappingData, auxCodesData] = await Promise.all([agentProfilePromise, siteInfoPromise, userDialPlanPromise, userTeamPromise, orgInfoPromise, orgSettingsPromise, tenantDataPromise, urlMappingPromise, auxCodesPromise]);
+      const multimediaProfileId = userConfigData.multimediaProfileId || userTeamData[0]?.multiMediaProfileId || siteInfo.multimediaProfileId;
+      _loggerProxy.default.info('Fetched all required data', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_AGENT_CONFIG
+      });
+      const response = (0, _Util.parseAgentConfigs)({
+        userData: userConfigData,
+        teamData: userTeamData,
+        tenantData,
+        orgInfoData: orgInfo,
+        auxCodes: auxCodesData,
+        orgSettingsData,
+        agentProfileData: agentProfileConfigData,
+        dialPlanData: userDialPlanData,
+        urlMapping: urlMappingData,
+        multimediaProfileId
+      });
+      _loggerProxy.default.info('Parsing completed for agent-config', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_AGENT_CONFIG
+      });
+      _loggerProxy.default.info('Fetched configuration data successfully', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_AGENT_CONFIG
+      });
+      return response;
+    } catch (error) {
+      _loggerProxy.default.error(`getAgentConfig call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_AGENT_CONFIG
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the agent configuration data for the given orgId and agentId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the agent configuration is to be fetched.
+   * @param {string} agentId - agent ID for which the configuration is to be fetched.
+   * @returns {Promise<AgentResponse>} - A promise that resolves to the agent configuration response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getUserUsingCI(orgId, agentId) {
+    _loggerProxy.default.info('Fetching user data using CI', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_USER_USING_CI
+    });
+    try {
+      const resource = _constants3.endPointMap.userByCI(orgId, agentId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getUserUsingCI api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_USER_USING_CI
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getUserUsingCI API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_USER_USING_CI
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the desktop profile data for the given orgId and desktopProfileId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the desktop profile is to be fetched.
+   * @param {string} desktopProfileId - desktop profile ID for which the data is to be fetched.
+   * @returns {Promise<DesktopProfileResponse>} - A promise that resolves to the desktop profile response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getDesktopProfileById(orgId, desktopProfileId) {
+    _loggerProxy.default.info('Fetching desktop profile', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_DESKTOP_PROFILE_BY_ID
+    });
+    try {
+      const resource = _constants3.endPointMap.desktopProfile(orgId, desktopProfileId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getDesktopProfileById api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_DESKTOP_PROFILE_BY_ID
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getDesktopProfileById API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_DESKTOP_PROFILE_BY_ID
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the multimedia profile data for the given orgId and multimediaProfileId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the multimedia profile is to be fetched.
+   * @param {string} multimediaProfileId - multimedia profile ID for which the data is to be fetched.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @returns {Promise<MultimediaProfileResponse>} - A promise that resolves to the multimedia profile response.
+   * @private
+   */
+  async getMultimediaProfileById(orgId, multimediaProfileId) {
+    _loggerProxy.default.info('Fetching multimedia profile', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_MULTIMEDIA_PROFILE_BY_ID
+    });
+    try {
+      const resource = _constants3.endPointMap.multimediaProfile(orgId, multimediaProfileId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getMultimediaProfileById API success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_MULTIMEDIA_PROFILE_BY_ID
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getMultimediaProfileById API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_MULTIMEDIA_PROFILE_BY_ID
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * fetches the list of teams for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the teams are to be fetched.
+   * @param {number} page - the page number to fetch.
+   * @param {number} pageSize - the number of teams to fetch per page.
+   * @param {string[]} filter - optional filter criteria for the teams.
+   * @param {string[]} attributes - optional attributes to include in the response.
+   * @returns {Promise<ListTeamsResponse>} - A promise that resolves to the list of teams response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getListOfTeams(orgId, page, pageSize, filter) {
+    _loggerProxy.default.info('Fetching list of teams', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_LIST_OF_TEAMS
+    });
+    try {
+      const resource = _constants3.endPointMap.listTeams(orgId, page, pageSize, filter);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getListOfTeams api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_LIST_OF_TEAMS
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getListOfTeams API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_LIST_OF_TEAMS
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches all teams from all pages for the given orgId
+   * @ignore
+   * @param {string} orgId - organization ID for which the teams are to be fetched.
+   * @param {number} pageSize - the number of teams to fetch per page.
+   * @param {string[]} filter - optional filter criteria for the teams.
+   * @param {string[]} attributes - optional attributes to include in the response.
+   * @returns {Promise<TeamList[]>} - A promise that resolves to the list of teams.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getAllTeams(orgId, pageSize, filter) {
+    try {
+      let allTeams = [];
+      let page = _constants3.DEFAULT_PAGE;
+      const firstResponse = await this.getListOfTeams(orgId, page, pageSize, filter);
+      const totalPages = firstResponse.meta.totalPages;
+      allTeams = allTeams.concat(firstResponse.data);
+      const requests = [];
+      for (page = _constants3.DEFAULT_PAGE + 1; page < totalPages; page += 1) {
+        requests.push(this.getListOfTeams(orgId, page, pageSize, filter));
+      }
+      const responses = await Promise.all(requests);
+      for (const response of responses) {
+        allTeams = allTeams.concat(response.data);
+      }
+      return allTeams;
+    } catch (error) {
+      _loggerProxy.default.error(`getAllTeams API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ALL_TEAMS
+      });
+      throw error;
+    }
+  }
+
+  /**
+   *  fetches the list of aux codes for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the aux codes are to be fetched.
+   * @param {number} page - the page number to fetch.
+   * @param {number} pageSize - the number of aux codes to fetch per page.
+   * @param {string[]} filter - optional filter criteria for the aux codes.
+   * @param {string[]} attributes - optional attributes to include in the response.
+   * @returns {Promise<ListAuxCodesResponse>} - A promise that resolves to the list of aux codes response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getListOfAuxCodes(orgId, page, pageSize, filter, attributes) {
+    _loggerProxy.default.info('Fetching list of aux codes', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_LIST_OF_AUX_CODES
+    });
+    try {
+      const resource = _constants3.endPointMap.listAuxCodes(orgId, page, pageSize, filter, attributes);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getListOfAuxCodes api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_LIST_OF_AUX_CODES
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getListOfAuxCodes API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_LIST_OF_AUX_CODES
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches all aux codes from all pages for the given orgId
+   * @ignore
+   * @param {string} orgId - organization ID for which the aux codes are to be fetched.
+   * @param {number} pageSize - the number of aux codes to fetch per page.
+   * @param {string[]} filter - optional filter criteria for the aux codes.
+   * @param {string[]} attributes - optional attributes to include in the response.
+   * @returns {Promise<AuxCode[]>} - A promise that resolves to the list of aux codes.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getAllAuxCodes(orgId, pageSize, filter, attributes) {
+    try {
+      let allAuxCodes = [];
+      let page = _constants3.DEFAULT_PAGE;
+      const firstResponse = await this.getListOfAuxCodes(orgId, page, pageSize, filter, attributes);
+      allAuxCodes = allAuxCodes.concat(firstResponse.data);
+      const totalPages = firstResponse.meta.totalPages;
+      const promises = [];
+      for (page = _constants3.DEFAULT_PAGE + 1; page < totalPages; page += 1) {
+        promises.push(this.getListOfAuxCodes(orgId, page, pageSize, filter, attributes));
+      }
+      const responses = await Promise.all(promises);
+      responses.forEach(response => {
+        allAuxCodes = allAuxCodes.concat(response.data);
+      });
+      return allAuxCodes;
+    } catch (error) {
+      _loggerProxy.default.error(`getAllAuxCodes API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ALL_AUX_CODES
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the site data for the given orgId and siteId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the site info is to be fetched.
+   * @param {string} siteId - site ID for which the data is to be fetched.
+   * @returns {Promise<SiteInfo>} - A promise that resolves to the site info response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getSiteInfo(orgId, siteId) {
+    _loggerProxy.default.info('Fetching site information', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_SITE_INFO
+    });
+    try {
+      const resource = _constants3.endPointMap.siteInfo(orgId, siteId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getSiteInfo api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_SITE_INFO
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getSiteInfo API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_SITE_INFO
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the organization info for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the organization info is to be fetched.
+   * @returns {Promise<OrgInfo>} - A promise that resolves to the organization info response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getOrgInfo(orgId) {
+    try {
+      const resource = _constants3.endPointMap.orgInfo(orgId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getOrgInfo api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ORG_INFO
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getOrgInfo API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ORG_INFO
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the organization settings for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the organization settings are to be fetched.
+   * @returns {Promise<OrgSettings>} - A promise that resolves to the organization settings response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getOrganizationSetting(orgId) {
+    try {
+      const resource = _constants3.endPointMap.orgSettings(orgId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getOrganizationSetting api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ORGANIZATION_SETTING
+      });
+      return Promise.resolve(response.body.data[0]);
+    } catch (error) {
+      _loggerProxy.default.error(`getOrganizationSetting API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_ORGANIZATION_SETTING
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the tenant data for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the tenant data is to be fetched.
+   * @returns {Promise<TenantData>} - A promise that resolves to the tenant data response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getTenantData(orgId) {
+    try {
+      const resource = _constants3.endPointMap.tenantData(orgId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getTenantData api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_TENANT_DATA
+      });
+      return Promise.resolve(response.body.data[0]);
+    } catch (error) {
+      _loggerProxy.default.error(`getTenantData API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_TENANT_DATA
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the URL mapping data for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the URL mapping is to be fetched.
+   * @returns {Promise<URLMapping[]>} - A promise that resolves to the URL mapping response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getURLMapping(orgId) {
+    try {
+      const resource = _constants3.endPointMap.urlMapping(orgId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getURLMapping api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_URL_MAPPING
+      });
+      return Promise.resolve(response.body.data);
+    } catch (error) {
+      _loggerProxy.default.error(`getURLMapping API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_URL_MAPPING
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the dial plan data for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the dial plan data is to be fetched.
+   * @returns {Promise<DialPlanEntity[]>} - A promise that resolves to the dial plan data response.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getDialPlanData(orgId) {
+    try {
+      const resource = _constants3.endPointMap.dialPlan(orgId);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getDialPlanData api success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_DIAL_PLAN_DATA
+      });
+      return Promise.resolve(response.body);
+    } catch (error) {
+      _loggerProxy.default.error(`getDialPlanData API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_DIAL_PLAN_DATA
+      });
+      throw error;
+    }
+  }
+
+  /**
+   * Fetches the list of queues for the given orgId.
+   * @ignore
+   * @param {string} orgId - organization ID for which the queues are to be fetched.
+   * @param {number} page - the page number to fetch.
+   * @param {number} pageSize - the number of queues to fetch per page.
+   * @param {string} search - optional search string
+   * @param {string} filter - optional filter string
+   * @returns Promise<ContactServiceQueue[]> - A promise that resolves to the list of contact service queues.
+   * @throws {Error} - Throws an error if the API call fails or if the response status is not 200.
+   * @private
+   */
+  async getQueues(orgId, page, pageSize, search, filter) {
+    _loggerProxy.default.info('Fetching queue list', {
+      module: _constants2.CONFIG_FILE_NAME,
+      method: _constants3.METHODS.GET_QUEUES
+    });
+    try {
+      let queryParams = `page=${page}&pageSize=${pageSize}&desktopProfileFilter=true`;
+      if (search) queryParams += `&search=${search}`;
+      if (filter) queryParams += `&filter=${filter}`;
+      const resource = _constants3.endPointMap.queueList(orgId, queryParams);
+      const response = await this.webexReq.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      if (response.statusCode !== 200) {
+        throw new Error(`API call failed with ${response.statusCode}`);
+      }
+      _loggerProxy.default.log('getQueues API success.', {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_QUEUES
+      });
+      return response.body?.data;
+    } catch (error) {
+      _loggerProxy.default.error(`getQueues API call failed with ${error}`, {
+        module: _constants2.CONFIG_FILE_NAME,
+        method: _constants3.METHODS.GET_QUEUES
+      });
+      throw error;
+    }
+  }
+}
+exports.default = AgentConfigService;
+//# sourceMappingURL=index.js.map