@webex/contact-center 0.0.0-next.1

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Files changed (177) hide show
  1. package/README.md +81 -0
  2. package/__mocks__/workerMock.js +15 -0
  3. package/babel.config.js +15 -0
  4. package/dist/cc.js +1416 -0
  5. package/dist/cc.js.map +1 -0
  6. package/dist/config.js +72 -0
  7. package/dist/config.js.map +1 -0
  8. package/dist/constants.js +58 -0
  9. package/dist/constants.js.map +1 -0
  10. package/dist/index.js +142 -0
  11. package/dist/index.js.map +1 -0
  12. package/dist/logger-proxy.js +115 -0
  13. package/dist/logger-proxy.js.map +1 -0
  14. package/dist/metrics/MetricsManager.js +474 -0
  15. package/dist/metrics/MetricsManager.js.map +1 -0
  16. package/dist/metrics/behavioral-events.js +322 -0
  17. package/dist/metrics/behavioral-events.js.map +1 -0
  18. package/dist/metrics/constants.js +134 -0
  19. package/dist/metrics/constants.js.map +1 -0
  20. package/dist/services/WebCallingService.js +323 -0
  21. package/dist/services/WebCallingService.js.map +1 -0
  22. package/dist/services/agent/index.js +177 -0
  23. package/dist/services/agent/index.js.map +1 -0
  24. package/dist/services/agent/types.js +137 -0
  25. package/dist/services/agent/types.js.map +1 -0
  26. package/dist/services/config/Util.js +203 -0
  27. package/dist/services/config/Util.js.map +1 -0
  28. package/dist/services/config/constants.js +221 -0
  29. package/dist/services/config/constants.js.map +1 -0
  30. package/dist/services/config/index.js +607 -0
  31. package/dist/services/config/index.js.map +1 -0
  32. package/dist/services/config/types.js +334 -0
  33. package/dist/services/config/types.js.map +1 -0
  34. package/dist/services/constants.js +117 -0
  35. package/dist/services/constants.js.map +1 -0
  36. package/dist/services/core/Err.js +43 -0
  37. package/dist/services/core/Err.js.map +1 -0
  38. package/dist/services/core/GlobalTypes.js +6 -0
  39. package/dist/services/core/GlobalTypes.js.map +1 -0
  40. package/dist/services/core/Utils.js +126 -0
  41. package/dist/services/core/Utils.js.map +1 -0
  42. package/dist/services/core/WebexRequest.js +96 -0
  43. package/dist/services/core/WebexRequest.js.map +1 -0
  44. package/dist/services/core/aqm-reqs.js +246 -0
  45. package/dist/services/core/aqm-reqs.js.map +1 -0
  46. package/dist/services/core/constants.js +109 -0
  47. package/dist/services/core/constants.js.map +1 -0
  48. package/dist/services/core/types.js +6 -0
  49. package/dist/services/core/types.js.map +1 -0
  50. package/dist/services/core/websocket/WebSocketManager.js +187 -0
  51. package/dist/services/core/websocket/WebSocketManager.js.map +1 -0
  52. package/dist/services/core/websocket/connection-service.js +111 -0
  53. package/dist/services/core/websocket/connection-service.js.map +1 -0
  54. package/dist/services/core/websocket/keepalive.worker.js +94 -0
  55. package/dist/services/core/websocket/keepalive.worker.js.map +1 -0
  56. package/dist/services/core/websocket/types.js +6 -0
  57. package/dist/services/core/websocket/types.js.map +1 -0
  58. package/dist/services/index.js +78 -0
  59. package/dist/services/index.js.map +1 -0
  60. package/dist/services/task/AutoWrapup.js +88 -0
  61. package/dist/services/task/AutoWrapup.js.map +1 -0
  62. package/dist/services/task/TaskManager.js +369 -0
  63. package/dist/services/task/TaskManager.js.map +1 -0
  64. package/dist/services/task/constants.js +58 -0
  65. package/dist/services/task/constants.js.map +1 -0
  66. package/dist/services/task/contact.js +464 -0
  67. package/dist/services/task/contact.js.map +1 -0
  68. package/dist/services/task/dialer.js +60 -0
  69. package/dist/services/task/dialer.js.map +1 -0
  70. package/dist/services/task/index.js +1188 -0
  71. package/dist/services/task/index.js.map +1 -0
  72. package/dist/services/task/types.js +214 -0
  73. package/dist/services/task/types.js.map +1 -0
  74. package/dist/types/cc.d.ts +676 -0
  75. package/dist/types/config.d.ts +66 -0
  76. package/dist/types/constants.d.ts +45 -0
  77. package/dist/types/index.d.ts +178 -0
  78. package/dist/types/logger-proxy.d.ts +71 -0
  79. package/dist/types/metrics/MetricsManager.d.ts +223 -0
  80. package/dist/types/metrics/behavioral-events.d.ts +29 -0
  81. package/dist/types/metrics/constants.d.ts +127 -0
  82. package/dist/types/services/WebCallingService.d.ts +1 -0
  83. package/dist/types/services/agent/index.d.ts +46 -0
  84. package/dist/types/services/agent/types.d.ts +413 -0
  85. package/dist/types/services/config/Util.d.ts +19 -0
  86. package/dist/types/services/config/constants.d.ts +203 -0
  87. package/dist/types/services/config/index.d.ts +171 -0
  88. package/dist/types/services/config/types.d.ts +1113 -0
  89. package/dist/types/services/constants.d.ts +97 -0
  90. package/dist/types/services/core/Err.d.ts +119 -0
  91. package/dist/types/services/core/GlobalTypes.d.ts +33 -0
  92. package/dist/types/services/core/Utils.d.ts +36 -0
  93. package/dist/types/services/core/WebexRequest.d.ts +22 -0
  94. package/dist/types/services/core/aqm-reqs.d.ts +16 -0
  95. package/dist/types/services/core/constants.d.ts +85 -0
  96. package/dist/types/services/core/types.d.ts +47 -0
  97. package/dist/types/services/core/websocket/WebSocketManager.d.ts +34 -0
  98. package/dist/types/services/core/websocket/connection-service.d.ts +27 -0
  99. package/dist/types/services/core/websocket/keepalive.worker.d.ts +2 -0
  100. package/dist/types/services/core/websocket/types.d.ts +37 -0
  101. package/dist/types/services/index.d.ts +52 -0
  102. package/dist/types/services/task/AutoWrapup.d.ts +40 -0
  103. package/dist/types/services/task/TaskManager.d.ts +1 -0
  104. package/dist/types/services/task/constants.d.ts +46 -0
  105. package/dist/types/services/task/contact.d.ts +59 -0
  106. package/dist/types/services/task/dialer.d.ts +28 -0
  107. package/dist/types/services/task/index.d.ts +569 -0
  108. package/dist/types/services/task/types.d.ts +1041 -0
  109. package/dist/types/types.d.ts +452 -0
  110. package/dist/types/webex-config.d.ts +53 -0
  111. package/dist/types/webex.d.ts +7 -0
  112. package/dist/types.js +292 -0
  113. package/dist/types.js.map +1 -0
  114. package/dist/webex-config.js +60 -0
  115. package/dist/webex-config.js.map +1 -0
  116. package/dist/webex.js +99 -0
  117. package/dist/webex.js.map +1 -0
  118. package/jest.config.js +45 -0
  119. package/package.json +83 -0
  120. package/src/cc.ts +1618 -0
  121. package/src/config.ts +65 -0
  122. package/src/constants.ts +51 -0
  123. package/src/index.ts +220 -0
  124. package/src/logger-proxy.ts +110 -0
  125. package/src/metrics/MetricsManager.ts +512 -0
  126. package/src/metrics/behavioral-events.ts +332 -0
  127. package/src/metrics/constants.ts +135 -0
  128. package/src/services/WebCallingService.ts +351 -0
  129. package/src/services/agent/index.ts +149 -0
  130. package/src/services/agent/types.ts +440 -0
  131. package/src/services/config/Util.ts +261 -0
  132. package/src/services/config/constants.ts +249 -0
  133. package/src/services/config/index.ts +743 -0
  134. package/src/services/config/types.ts +1117 -0
  135. package/src/services/constants.ts +111 -0
  136. package/src/services/core/Err.ts +126 -0
  137. package/src/services/core/GlobalTypes.ts +34 -0
  138. package/src/services/core/Utils.ts +132 -0
  139. package/src/services/core/WebexRequest.ts +103 -0
  140. package/src/services/core/aqm-reqs.ts +272 -0
  141. package/src/services/core/constants.ts +106 -0
  142. package/src/services/core/types.ts +48 -0
  143. package/src/services/core/websocket/WebSocketManager.ts +196 -0
  144. package/src/services/core/websocket/connection-service.ts +142 -0
  145. package/src/services/core/websocket/keepalive.worker.js +88 -0
  146. package/src/services/core/websocket/types.ts +40 -0
  147. package/src/services/index.ts +71 -0
  148. package/src/services/task/AutoWrapup.ts +86 -0
  149. package/src/services/task/TaskManager.ts +420 -0
  150. package/src/services/task/constants.ts +52 -0
  151. package/src/services/task/contact.ts +429 -0
  152. package/src/services/task/dialer.ts +52 -0
  153. package/src/services/task/index.ts +1375 -0
  154. package/src/services/task/types.ts +1113 -0
  155. package/src/types.ts +639 -0
  156. package/src/webex-config.ts +54 -0
  157. package/src/webex.js +96 -0
  158. package/test/unit/spec/cc.ts +1985 -0
  159. package/test/unit/spec/metrics/MetricsManager.ts +491 -0
  160. package/test/unit/spec/metrics/behavioral-events.ts +102 -0
  161. package/test/unit/spec/services/WebCallingService.ts +416 -0
  162. package/test/unit/spec/services/agent/index.ts +65 -0
  163. package/test/unit/spec/services/config/index.ts +1035 -0
  164. package/test/unit/spec/services/core/Utils.ts +279 -0
  165. package/test/unit/spec/services/core/WebexRequest.ts +144 -0
  166. package/test/unit/spec/services/core/aqm-reqs.ts +570 -0
  167. package/test/unit/spec/services/core/websocket/WebSocketManager.ts +378 -0
  168. package/test/unit/spec/services/core/websocket/connection-service.ts +178 -0
  169. package/test/unit/spec/services/task/TaskManager.ts +1351 -0
  170. package/test/unit/spec/services/task/contact.ts +204 -0
  171. package/test/unit/spec/services/task/dialer.ts +157 -0
  172. package/test/unit/spec/services/task/index.ts +1474 -0
  173. package/tsconfig.json +6 -0
  174. package/typedoc.json +37 -0
  175. package/typedoc.md +240 -0
  176. package/umd/contact-center.min.js +3 -0
  177. package/umd/contact-center.min.js.map +1 -0
package/src/webex.js ADDED
@@ -0,0 +1,96 @@
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+ import merge from 'lodash/merge';
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+ import WebexCore from '@webex/webex-core';
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+ import {Buffer} from 'safe-buffer';
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+ import '@webex/plugin-authorization';
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+ import '@webex/internal-plugin-mercury';
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+ import '@webex/plugin-logger';
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+ import '@webex/internal-plugin-support';
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+
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+ import './index';
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+
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+ import config from './webex-config';
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+
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+ /**
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+ * Ensures global Buffer is defined, which is required for SDK functionality in some environments.
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+ * @ignore
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+ */
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+ if (!global.Buffer) {
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+ global.Buffer = Buffer;
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+ }
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+
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+ /**
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+ * Webex SDK class extended from the core SDK.
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+ * Includes custom configuration and plugin registration for CC (Contact Center) use cases.
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+ * @ignore
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+ */
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+ const Webex = WebexCore.extend({
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+ webex: true,
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+ version: PACKAGE_VERSION,
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+ });
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+
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+ /**
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+ * Initializes a new Webex instance with merged configuration.
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+ *
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+ * @param {Object} [attrs={}] - Initialization attributes.
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+ * @param {Object} [attrs.config] - Optional custom config to override defaults.
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+ * @param {Object} [attrs.config.logger] - Logging configuration.
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+ * @param {string} [attrs.config.logger.level='info'] - Logging level (e.g., 'debug', 'info').
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+ * @param {string} [attrs.config.logger.bufferLogLevel='log'] - Log buffering level for log uploads.
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+ * @param {Object} [attrs.config.cc] - Contact Center (CC) specific configurations.
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+ * @param {boolean} [attrs.config.cc.allowMultiLogin=false] - Whether to allow multiple logins.
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+ * @param {boolean} [attrs.config.cc.allowAutomatedRelogin=true] - Whether to allow automated re-login.
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+ * @param {string} [attrs.config.cc.clientType='WebexCCSDK'] - Type of the client.
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+ * @param {boolean} [attrs.config.cc.isKeepAliveEnabled=false] - Whether to enable keep-alive functionality.
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+ * @param {boolean} [attrs.config.cc.force=true] - Whether to force specific CC configurations.
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+ * @param {Object} [attrs.config.cc.metrics] - Metrics configuration for CC.
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+ * @param {string} [attrs.config.cc.metrics.clientName='WEBEX_JS_SDK'] - Metrics client name.
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+ * @param {string} [attrs.config.cc.metrics.clientType='WebexCCSDK'] - Metrics client type.
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+ * @returns {Webex} A new Webex instance.
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+ *
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+ * @see {@link https://developer.webex.com/meeting/docs/sdks/webex-meetings-sdk-web-quickstart#webex-object-attribute-reference} - Webex Object Attribute Reference for SDK Configuration.
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+ *
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+ * This configuration merges the default `webex-config` with any custom configuration provided as `attrs.config`.
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+ * The merged configuration governs various SDK behaviors, such as authorization, logging, and CC-specific settings.
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+ *
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+ * @example <caption>Basic Usage</caption>
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+ * import Webex from '@webex/contact-center';
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+ *
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+ * // Initialize Webex SDK with default configuration
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+ * const webex = Webex.init();
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+ *
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+ * @example <caption>Custom Configuration</caption>
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+ * import Webex from '@webex/contact-center';
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+ *
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+ * const customConfig = {
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+ * logger: {
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+ * level: 'debug', // Enable debug logging
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+ * bufferLogLevel: 'log', // Used for upload logs
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+ * },
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+ * credentials: {
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+ * client_id: 'your-client-id', // Replace with your Webex application's client ID
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+ * client_secret: 'your-client-secret', // Replace with your Webex application's client secret
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+ * redirect_uri: 'https://your-redirect-uri', // Replace with your app's redirect URI
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+ * },
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+ * cc: {
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+ * allowMultiLogin: false, // Disallow multiple logins
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+ * allowAutomatedRelogin: true, // Enable automated re-login
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+ * clientType: 'WebexCCSDK', // Specify the Contact Center client type
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+ * isKeepAliveEnabled: false, // Disable keep-alive functionality
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+ * force: true, // Force CC-specific configurations
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+ * metrics: {
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+ * clientName: 'WEBEX_JS_SDK', // Metrics client name
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+ * clientType: 'WebexCCSDK', // Metrics client type
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+ * },
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+ * },
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+ * };
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+ *
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+ * // Initialize Webex SDK with custom configuration
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+ * const webex = Webex.init({ config: customConfig });
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+ */
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+ Webex.init = function init(attrs = {}) {
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+ attrs.config = merge({}, config, attrs.config);
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+
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+ return new Webex(attrs);
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+ };
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+
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+ export default Webex;