@webex/contact-center 0.0.0-next.1

package/dist/services/agent/types.js

@@ -0,0 +1,137 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.AGENT_EVENTS = void 0;
+/**
+ * Response type received when an agent successfully logs out from the system
+ * @public
+ * @remarks
+ * This type represents the response message sent by the server when an agent
+ * successfully logs out. It includes essential details about the logout action
+ * and the agent's final state.
+ */
+/**
+ * Response type received when an agent successfully relogins to the system
+ * @public
+ * @remarks
+ * Represents the response message when an agent successfully re-authenticates.
+ * Contains comprehensive information about the agent's new session, including
+ * their state, assigned channels, and device information.
+ */
+/**
+ * Response type received when an agent's state is successfully changed
+ * @public
+ * @remarks
+ * Contains information about the agent's new state, including who initiated
+ * the change and timestamps for tracking state transitions.
+ */
+/**
+ * Response type received when an agent successfully logs into their station
+ * @public
+ * @remarks
+ * Represents the success response when an agent logs into their workstation.
+ * Includes details about the agent's initial state, assigned teams, and channels.
+ */
+/**
+ * Extended response type for station login success that includes notification tracking
+ * @public
+ * @remarks
+ * Similar to StationLoginSuccess but includes additional fields for notification
+ * tracking and multimedia profile settings.
+ */
+/**
+ * Extended response type for agent device type update success
+ * @public
+ * @remarks
+ * Represents the response when an agent's device type is successfully updated.
+ * Contains all the details of the agent's session and device configuration.
+ */
+/**
+ * Parameters required for initiating an agent logout
+ * @public
+ * @remarks
+ * Defines the parameters that can be provided when logging out an agent,
+ * including the reason for logout which helps with reporting and auditing.
+ */
+/**
+ * Represents the possible states an agent can be in
+ * @public
+ * @remarks
+ * Defines the various states an agent can transition between during their session.
+ * Common states include 'Available' (ready to handle interactions), 'Idle' (on break
+ * or not ready), and 'RONA' (Response on No Answer).
+ */
+/**
+ * Parameters required for changing an agent's state
+ * @public
+ * @remarks
+ * Defines the necessary information for transitioning an agent from one state to another.
+ */
+/**
+ * Parameters required for agent station login
+ * @public
+ * @remarks
+ * Contains all the necessary information for logging an agent into their workstation,
+ * including team assignments, roles, and device configurations.
+ */
+/**
+ * Available options for agent login methods
+ * @public
+ * @remarks
+ * Defines the supported methods for agent login:
+ * - AGENT_DN: Login using agent's direct number
+ * - EXTENSION: Login using extension number
+ * - BROWSER: Browser-based login
+ */
+/**
+ * Type of device used for agent login
+ * @public
+ * @remarks
+ * Represents the type of device being used for login. Can be one of the standard
+ * LoginOptions or a custom device type string.
+ */
+/**
+ * Parameters for retrieving buddy agent information
+ * @public
+ * @remarks
+ * Defines the criteria for fetching information about other agents (buddies)
+ * in the system, allowing filtering by profile, media type, and state.
+ */
+/**
+ * Detailed information about a buddy agent
+ * @public
+ * @remarks
+ * Contains comprehensive information about a buddy agent including their
+ * current state, assignments, and contact information.
+ */
+/**
+ * Response type received when successfully retrieving buddy agent information
+ * @public
+ * @remarks
+ * Contains the list of buddy agents and their details returned from a buddy
+ * agent lookup request. Used for monitoring team member statuses and availability.
+ */
+/**
+ * Events emitted by the agent service for various state changes and actions
+ * @public
+ * @remarks
+ * Enumeration of all possible events that can be emitted by the agent service.
+ * These events can be used to track and respond to changes in agent state,
+ * login status, and other important agent-related activities.
+ */
+let AGENT_EVENTS = exports.AGENT_EVENTS = /*#__PURE__*/function (AGENT_EVENTS) {
+  AGENT_EVENTS["AGENT_STATE_CHANGE"] = "agent:stateChange";
+  AGENT_EVENTS["AGENT_MULTI_LOGIN"] = "agent:multiLogin";
+  AGENT_EVENTS["AGENT_STATION_LOGIN_SUCCESS"] = "agent:stationLoginSuccess";
+  AGENT_EVENTS["AGENT_STATION_LOGIN_FAILED"] = "agent:stationLoginFailed";
+  AGENT_EVENTS["AGENT_LOGOUT_SUCCESS"] = "agent:logoutSuccess";
+  AGENT_EVENTS["AGENT_LOGOUT_FAILED"] = "agent:logoutFailed";
+  AGENT_EVENTS["AGENT_DN_REGISTERED"] = "agent:dnRegistered";
+  AGENT_EVENTS["AGENT_RELOGIN_SUCCESS"] = "agent:reloginSuccess";
+  AGENT_EVENTS["AGENT_STATE_CHANGE_SUCCESS"] = "agent:stateChangeSuccess";
+  AGENT_EVENTS["AGENT_STATE_CHANGE_FAILED"] = "agent:stateChangeFailed";
+  return AGENT_EVENTS;
+}({});
+//# sourceMappingURL=types.js.map

package/dist/services/agent/types.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["AGENT_EVENTS","exports"],"sources":["types.ts"],"sourcesContent":["import {Msg} from '../core/GlobalTypes';\n\n/**\n * Response type received when an agent successfully logs out from the system\n * @public\n * @remarks\n * This type represents the response message sent by the server when an agent\n * successfully logs out. It includes essential details about the logout action\n * and the agent's final state.\n */\nexport type LogoutSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the logout request */\n  trackingId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent (e.g., 'LoggedOut') */\n  status: string;\n  /** Detailed status information */\n  subStatus: string;\n  /** Identity of who initiated the logout if not the agent themselves */\n  loggedOutBy?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type identifier for logout success event */\n  type: 'AgentLogoutSuccess';\n}>;\n\n/**\n * Response type received when an agent successfully relogins to the system\n * @public\n * @remarks\n * Represents the response message when an agent successfully re-authenticates.\n * Contains comprehensive information about the agent's new session, including\n * their state, assigned channels, and device information.\n */\nexport type ReloginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the relogin request */\n  trackingId: string;\n  /** Auxiliary code ID for the agent's initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Directory number assigned to the agent */\n  dn: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Indicates if login is via extension */\n  isExtension: boolean;\n  /** Current login status */\n  status: 'LoggedIn';\n  /** Current sub-status */\n  subStatus: 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Reason for the last state change */\n  lastStateChangeReason?: string;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n  /** Type identifier for relogin success event */\n  type: 'AgentReloginSuccess';\n}>;\n\n/**\n * Response type received when an agent's state is successfully changed\n * @public\n * @remarks\n * Contains information about the agent's new state, including who initiated\n * the change and timestamps for tracking state transitions.\n */\nexport type StateChangeSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the state change request */\n  trackingId: string;\n  /** Auxiliary code ID associated with the new state */\n  auxCodeId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent */\n  status: string;\n  /** Detailed status indicating availability */\n  subStatus: 'Available' | 'Idle';\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of current state change */\n  lastStateChangeTimestamp: number;\n  /** Type identifier for state change success event */\n  type: 'AgentStateChangeSuccess';\n  /** Identity of who initiated the state change */\n  changedBy: string | null;\n  /** ID of the user who initiated the change */\n  changedById: string | null;\n  /** Name of the user who initiated the change */\n  changedByName: string | null;\n  /** Reason for the state change */\n  lastStateChangeReason: string;\n}>;\n\n/**\n * Response type received when an agent successfully logs into their station\n * @public\n * @remarks\n * Represents the success response when an agent logs into their workstation.\n * Includes details about the agent's initial state, assigned teams, and channels.\n */\nexport type StationLoginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n}>;\n\n/**\n * Extended response type for station login success that includes notification tracking\n * @public\n * @remarks\n * Similar to StationLoginSuccess but includes additional fields for notification\n * tracking and multimedia profile settings.\n */\nexport type StationLoginSuccessResponse = {\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Multimedia profile capacity settings */\n  mmProfile: {\n    /** Maximum concurrent chat capacity */\n    chat: number;\n    /** Maximum concurrent email capacity */\n    email: number;\n    /** Maximum concurrent social media capacity */\n    social: number;\n    /** Maximum concurrent voice call capacity */\n    telephony: number;\n  };\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n  /** Tracking ID for notifications */\n  notifsTrackingId: string;\n};\n\n/**\n * Extended response type for agent device type update success\n * @public\n * @remarks\n * Represents the response when an agent's device type is successfully updated.\n * Contains all the details of the agent's session and device configuration.\n */\nexport type DeviceTypeUpdateSuccess = Omit<StationLoginSuccessResponse, 'type'> & {\n  type: 'AgentDeviceTypeUpdateSuccess';\n};\n/**\n * Parameters required for initiating an agent logout\n * @public\n * @remarks\n * Defines the parameters that can be provided when logging out an agent,\n * including the reason for logout which helps with reporting and auditing.\n */\nexport type Logout = {\n  /** Reason for the logout action */\n  logoutReason?:\n    | 'User requested logout'\n    | 'Inactivity Logout'\n    | 'User requested agent device change';\n};\n\n/**\n * Represents the possible states an agent can be in\n * @public\n * @remarks\n * Defines the various states an agent can transition between during their session.\n * Common states include 'Available' (ready to handle interactions), 'Idle' (on break\n * or not ready), and 'RONA' (Response on No Answer).\n */\nexport type AgentState = 'Available' | 'Idle' | 'RONA' | string;\n\n/**\n * Parameters required for changing an agent's state\n * @public\n * @remarks\n * Defines the necessary information for transitioning an agent from one state to another.\n */\nexport type StateChange = {\n  /** New state to transition the agent to */\n  state: AgentState;\n  /** Auxiliary code ID associated with the state change */\n  auxCodeId: string;\n  /** Reason for the state change */\n  lastStateChangeReason?: string;\n  /** ID of the agent whose state is being changed */\n  agentId?: string;\n};\n\n/**\n * Parameters required for agent station login\n * @public\n * @remarks\n * Contains all the necessary information for logging an agent into their workstation,\n * including team assignments, roles, and device configurations.\n */\nexport type UserStationLogin = {\n  /** Phone number for dialing */\n  dialNumber?: string | null;\n  /** Directory number */\n  dn?: string | null;\n  /** ID of the team the agent belongs to */\n  teamId: string | null;\n  /** Name of the team */\n  teamName: string | null;\n  /** List of roles assigned to the agent */\n  roles?: Array<string>;\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Indicates if agent uses a different DN than their assigned one */\n  usesOtherDN: boolean;\n  /** ID of the agent's skill profile */\n  skillProfileId?: string;\n  /** ID of the initial auxiliary state code */\n  auxCodeId: string;\n  /** Indicates if login is via extension */\n  isExtension?: boolean;\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n};\n\n/**\n * Available options for agent login methods\n * @public\n * @remarks\n * Defines the supported methods for agent login:\n * - AGENT_DN: Login using agent's direct number\n * - EXTENSION: Login using extension number\n * - BROWSER: Browser-based login\n */\nexport type LoginOption = 'AGENT_DN' | 'EXTENSION' | 'BROWSER';\n\n/**\n * Type of device used for agent login\n * @public\n * @remarks\n * Represents the type of device being used for login. Can be one of the standard\n * LoginOptions or a custom device type string.\n */\nexport type DeviceType = LoginOption | string;\n\n/**\n * Parameters for retrieving buddy agent information\n * @public\n * @remarks\n * Defines the criteria for fetching information about other agents (buddies)\n * in the system, allowing filtering by profile, media type, and state.\n */\nexport type BuddyAgents = {\n  agentProfileId: string;\n  mediaType: string;\n  /** Filter for agent state eg : Available | Idle  */\n  state?: string;\n};\n\n/**\n * Detailed information about a buddy agent\n * @public\n * @remarks\n * Contains comprehensive information about a buddy agent including their\n * current state, assignments, and contact information.\n */\nexport type BuddyDetails = {\n  agentId: string;\n  state: string;\n  teamId: string;\n  dn: string;\n  agentName: string;\n  siteId: string;\n};\n\n/**\n * Response type received when successfully retrieving buddy agent information\n * @public\n * @remarks\n * Contains the list of buddy agents and their details returned from a buddy\n * agent lookup request. Used for monitoring team member statuses and availability.\n */\nexport type BuddyAgentsSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the requesting agent */\n  agentId: string;\n  /** Tracking ID for the buddy list request */\n  trackingId: string;\n  /** Current session ID of the requesting agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Type identifier for buddy agents response */\n  type: 'BuddyAgents';\n  /** List of buddy agents and their details */\n  agentList: Array<BuddyDetails>;\n}>;\n\n/**\n * Events emitted by the agent service for various state changes and actions\n * @public\n * @remarks\n * Enumeration of all possible events that can be emitted by the agent service.\n * These events can be used to track and respond to changes in agent state,\n * login status, and other important agent-related activities.\n */\nexport enum AGENT_EVENTS {\n  /** Emitted when an agent's state changes (e.g., Available to Idle) */\n  AGENT_STATE_CHANGE = 'agent:stateChange',\n\n  /** Emitted when multiple logins are detected for the same agent */\n  AGENT_MULTI_LOGIN = 'agent:multiLogin',\n\n  /** Emitted when an agent successfully logs into their station */\n  AGENT_STATION_LOGIN_SUCCESS = 'agent:stationLoginSuccess',\n\n  /** Emitted when station login attempt fails */\n  AGENT_STATION_LOGIN_FAILED = 'agent:stationLoginFailed',\n\n  /** Emitted when an agent successfully logs out */\n  AGENT_LOGOUT_SUCCESS = 'agent:logoutSuccess',\n\n  /** Emitted when logout attempt fails */\n  AGENT_LOGOUT_FAILED = 'agent:logoutFailed',\n\n  /** Emitted when an agent's directory number is successfully registered */\n  AGENT_DN_REGISTERED = 'agent:dnRegistered',\n\n  /** Emitted when an agent successfully re-authenticates */\n  AGENT_RELOGIN_SUCCESS = 'agent:reloginSuccess',\n\n  /** Emitted when agent state change is successful */\n  AGENT_STATE_CHANGE_SUCCESS = 'agent:stateChangeSuccess',\n\n  /** Emitted when agent state change attempt fails */\n  AGENT_STATE_CHANGE_FAILED = 'agent:stateChangeFailed',\n}\n"],"mappings":";;;;;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAwBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAoDA;AACA;AACA;AACA;AACA;AACA;AACA;AAkCA;AACA;AACA;AACA;AACA;AACA;AACA;AA0CA;AACA;AACA;AACA;AACA;AACA;AACA;AAqDA;AACA;AACA;AACA;AACA;AACA;AACA;AAIA;AACA;AACA;AACA;AACA;AACA;AACA;AASA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AA8BA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAQA;AACA;AACA;AACA;AACA;AACA;AACA;AAUA;AACA;AACA;AACA;AACA;AACA;AACA;AAkBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAQYA,YAAY,GAAAC,OAAA,CAAAD,YAAA,0BAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAZA,YAAY;EAAA,OAAZA,YAAY;AAAA"}

package/dist/services/config/Util.js

@@ -0,0 +1,203 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.parseAgentConfigs = parseAgentConfigs;
+var _constants = require("../core/constants");
+var _types = require("./types");
+/**
+ * Get the URL mapping for the given name
+ * @param {Array<URLMapping>} urlMappings
+ * @param {string} name
+ * @returns {string}
+ */
+const getUrlMapping = (urlMappings, name) => {
+  const mappedUrl = urlMappings.find(mapping => mapping.name === name)?.url;
+  return mappedUrl || '';
+};
+
+/**
+ * Get the MSFT and Webex configuration
+ * @param {DesktopProfileResponse} agentProfileData
+ * @returns {Object}
+ */
+const getMsftConfig = agentProfileData => {
+  return {
+    showUserDetailsMS: agentProfileData.showUserDetailsMS ?? false,
+    stateSynchronizationMS: agentProfileData.stateSynchronizationMS ?? false
+  };
+};
+
+/**
+ * Get the Webex configuration
+ * @param {DesktopProfileResponse} agentProfileData
+ * @returns {Object}
+ */
+const getWebexConfig = agentProfileData => {
+  return {
+    showUserDetailsWebex: agentProfileData.showUserDetailsWebex ?? false,
+    stateSynchronizationWebex: agentProfileData.stateSynchronizationWebex ?? false
+  };
+};
+
+/**
+ * Get the default agent DN
+ * @param {string} agentDNValidation
+ * @returns {boolean}
+ */
+const getDefaultAgentDN = agentDNValidation => {
+  return agentDNValidation === 'PROVISIONED_VALUE';
+};
+
+/**
+ * Get the filtered dialplan entries
+ * @param {Array<DialPlanEntity>} dialPlanData
+ * @param {Array<string>} profileDialPlans
+ * @returns {Array<Entity>}
+ */
+const getFilteredDialplanEntries = (dialPlanData, profileDialPlans) => {
+  const dialPlanEntries = [];
+  dialPlanData.forEach(dailPlan => {
+    if (profileDialPlans.includes(dailPlan.id)) {
+      const filteredPlan = {
+        regex: dailPlan.regularExpression,
+        prefix: dailPlan.prefix,
+        strippedChars: dailPlan.strippedChars,
+        name: dailPlan.name
+      };
+      dialPlanEntries.push(filteredPlan);
+    }
+  });
+  return dialPlanEntries;
+};
+
+/**
+ * Get the filtered aux codes
+ * @param {Array<AuxCode>} auxCodes
+ * @param {AuxCodeType} type
+ * @param {Array<string>} specificCodes
+ * @returns {Array<Entity>}
+ */
+const getFilterAuxCodes = (auxCodes, type, specificCodes) => {
+  const filteredAuxCodes = [];
+  auxCodes.forEach(auxCode => {
+    if (auxCode.workTypeCode === type && auxCode.active && (specificCodes.length === 0 || specificCodes.includes(auxCode.id))) {
+      filteredAuxCodes.push({
+        id: auxCode.id,
+        name: auxCode.name,
+        isSystem: auxCode.isSystemCode,
+        isDefault: auxCode.defaultCode
+      });
+    }
+  });
+  return filteredAuxCodes;
+};
+
+/**
+ * Get the default wrapup code
+ * @param {Array<Entity>} wrapUpReasonList
+ * @returns {Entity}
+ */
+function getDefaultWrapUpCode(wrapUpReasonList) {
+  return wrapUpReasonList?.find(c => c.isDefault);
+}
+
+/**
+ * Parse the agent configurations
+ * @param {Object} profileData
+ * @returns {Profile}
+ */
+function parseAgentConfigs(profileData) {
+  const {
+    userData,
+    teamData,
+    tenantData,
+    orgInfoData,
+    auxCodes,
+    orgSettingsData,
+    agentProfileData,
+    dialPlanData,
+    urlMapping
+  } = profileData;
+  const tenantDataTimeout = tenantData.timeoutDesktopInactivityEnabled ? tenantData.timeoutDesktopInactivityMins : null;
+  const inactivityTimeoutTimer = agentProfileData.timeoutDesktopInactivityCustomEnabled ? agentProfileData.timeoutDesktopInactivityMins : tenantDataTimeout;
+  const wrapupCodes = getFilterAuxCodes(auxCodes, _types.WRAP_UP_CODE, agentProfileData.accessWrapUpCode === 'ALL' ? [] : agentProfileData.wrapUpCodes);
+  const idleCodes = getFilterAuxCodes(auxCodes, _types.IDLE_CODE, agentProfileData.accessIdleCode === 'ALL' ? [] : agentProfileData.idleCodes);
+  idleCodes.push({
+    id: '0',
+    name: 'Available',
+    isSystem: false,
+    isDefault: false
+  }); // pushing available state to idle codes
+
+  const defaultWrapUpData = getDefaultWrapUpCode(wrapupCodes);
+  const finalData = {
+    teams: teamData,
+    defaultDn: userData.defaultDialledNumber,
+    forceDefaultDn: tenantData.forceDefaultDn,
+    forceDefaultDnForAgent: getDefaultAgentDN(agentProfileData.agentDNValidation),
+    regexUS: tenantData.dnDefaultRegex,
+    regexOther: tenantData.dnOtherRegex,
+    agentId: userData.ciUserId,
+    agentName: `${userData.firstName} ${userData.lastName}`,
+    agentMailId: userData.email,
+    agentProfileID: userData.agentProfileId,
+    autoAnswer: agentProfileData.autoAnswer,
+    dialPlan: agentProfileData.dialPlanEnabled ? {
+      type: 'adhocDial',
+      dialPlanEntity: getFilteredDialplanEntries(dialPlanData, agentProfileData.dialPlans)
+    } : undefined,
+    multimediaProfileId: profileData.multimediaProfileId,
+    skillProfileId: userData.skillProfileId ? userData.skillProfileId : null,
+    siteId: userData.siteId,
+    enterpriseId: orgInfoData.tenantId,
+    tenantTimezone: orgInfoData.timezone,
+    privacyShieldVisible: tenantData.privacyShieldVisible,
+    organizationIdleCodes: [],
+    // TODO: for supervisor, getOrgFilteredIdleCodes(auxCodes, false),
+    idleCodesAccess: agentProfileData.accessIdleCode,
+    idleCodes,
+    wrapupCodes,
+    wrapUpData: {
+      wrapUpProps: {
+        autoWrapup: agentProfileData.autoWrapUp,
+        autoWrapupInterval: agentProfileData.autoWrapAfterSeconds,
+        lastAgentRoute: agentProfileData.lastAgentRouting,
+        wrapUpCodeAccess: agentProfileData.accessWrapUpCode,
+        wrapUpReasonList: wrapupCodes,
+        allowCancelAutoWrapup: agentProfileData.allowAutoWrapUpExtension
+      }
+    },
+    defaultWrapupCode: defaultWrapUpData?.id ?? '',
+    isOutboundEnabledForTenant: tenantData.outdialEnabled,
+    isOutboundEnabledForAgent: agentProfileData.outdialEnabled,
+    isAdhocDialingEnabled: agentProfileData.dialPlanEnabled,
+    isAgentAvailableAfterOutdial: agentProfileData.agentAvailableAfterOutdial,
+    outDialEp: agentProfileData.outdialEntryPointId,
+    isCampaignManagementEnabled: orgSettingsData.campaignManagerEnabled,
+    isEndCallEnabled: tenantData.endCallEnabled,
+    isEndConsultEnabled: tenantData.endConsultEnabled,
+    callVariablesSuppressed: tenantData.callVariablesSuppressed,
+    agentDbId: userData.dbId,
+    allowConsultToQueue: agentProfileData.consultToQueue,
+    agentPersonalStatsEnabled: agentProfileData.viewableStatistics ? agentProfileData.viewableStatistics.agentStats : false,
+    addressBookId: agentProfileData.addressBookId,
+    outdialANIId: agentProfileData.outdialANIId,
+    analyserUserId: userData.id,
+    urlMappings: {
+      acqueonApiUrl: getUrlMapping(urlMapping, 'ACQUEON_API_URL'),
+      acqueonConsoleUrl: getUrlMapping(urlMapping, 'ACQUEON_CONSOLE_URL')
+    },
+    isTimeoutDesktopInactivityEnabled: tenantData.timeoutDesktopInactivityEnabled,
+    timeoutDesktopInactivityMins: inactivityTimeoutTimer,
+    loginVoiceOptions: agentProfileData.loginVoiceOptions ?? [],
+    webRtcEnabled: orgSettingsData.webRtcEnabled,
+    maskSensitiveData: orgSettingsData.maskSensitiveData ? orgSettingsData.maskSensitiveData : false,
+    microsoftConfig: getMsftConfig(agentProfileData),
+    webexConfig: getWebexConfig(agentProfileData),
+    lostConnectionRecoveryTimeout: tenantData.lostConnectionRecoveryTimeout || _constants.LOST_CONNECTION_RECOVERY_TIMEOUT
+  };
+  return finalData;
+}
+//# sourceMappingURL=Util.js.map

package/dist/services/config/Util.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["_constants","require","_types","getUrlMapping","urlMappings","name","mappedUrl","find","mapping","url","getMsftConfig","agentProfileData","showUserDetailsMS","stateSynchronizationMS","getWebexConfig","showUserDetailsWebex","stateSynchronizationWebex","getDefaultAgentDN","agentDNValidation","getFilteredDialplanEntries","dialPlanData","profileDialPlans","dialPlanEntries","forEach","dailPlan","includes","id","filteredPlan","regex","regularExpression","prefix","strippedChars","push","getFilterAuxCodes","auxCodes","type","specificCodes","filteredAuxCodes","auxCode","workTypeCode","active","length","isSystem","isSystemCode","isDefault","defaultCode","getDefaultWrapUpCode","wrapUpReasonList","c","parseAgentConfigs","profileData","userData","teamData","tenantData","orgInfoData","orgSettingsData","urlMapping","tenantDataTimeout","timeoutDesktopInactivityEnabled","timeoutDesktopInactivityMins","inactivityTimeoutTimer","timeoutDesktopInactivityCustomEnabled","wrapupCodes","WRAP_UP_CODE","accessWrapUpCode","wrapUpCodes","idleCodes","IDLE_CODE","accessIdleCode","defaultWrapUpData","finalData","teams","defaultDn","defaultDialledNumber","forceDefaultDn","forceDefaultDnForAgent","regexUS","dnDefaultRegex","regexOther","dnOtherRegex","agentId","ciUserId","agentName","firstName","lastName","agentMailId","email","agentProfileID","agentProfileId","autoAnswer","dialPlan","dialPlanEnabled","dialPlanEntity","dialPlans","undefined","multimediaProfileId","skillProfileId","siteId","enterpriseId","tenantId","tenantTimezone","timezone","privacyShieldVisible","organizationIdleCodes","idleCodesAccess","wrapUpData","wrapUpProps","autoWrapup","autoWrapUp","autoWrapupInterval","autoWrapAfterSeconds","lastAgentRoute","lastAgentRouting","wrapUpCodeAccess","allowCancelAutoWrapup","allowAutoWrapUpExtension","defaultWrapupCode","isOutboundEnabledForTenant","outdialEnabled","isOutboundEnabledForAgent","isAdhocDialingEnabled","isAgentAvailableAfterOutdial","agentAvailableAfterOutdial","outDialEp","outdialEntryPointId","isCampaignManagementEnabled","campaignManagerEnabled","isEndCallEnabled","endCallEnabled","isEndConsultEnabled","endConsultEnabled","callVariablesSuppressed","agentDbId","dbId","allowConsultToQueue","consultToQueue","agentPersonalStatsEnabled","viewableStatistics","agentStats","addressBookId","outdialANIId","analyserUserId","acqueonApiUrl","acqueonConsoleUrl","isTimeoutDesktopInactivityEnabled","loginVoiceOptions","webRtcEnabled","maskSensitiveData","microsoftConfig","webexConfig","lostConnectionRecoveryTimeout","LOST_CONNECTION_RECOVERY_TIMEOUT"],"sources":["Util.ts"],"sourcesContent":["import {LOST_CONNECTION_RECOVERY_TIMEOUT} from '../core/constants';\nimport {\n  AgentResponse,\n  AuxCode,\n  AuxCodeType,\n  DesktopProfileResponse,\n  DialPlanEntity,\n  Entity,\n  IDLE_CODE,\n  OrgInfo,\n  OrgSettings,\n  Profile,\n  Team,\n  TenantData,\n  URLMapping,\n  WRAP_UP_CODE,\n} from './types';\n\n/**\n * Get the URL mapping for the given name\n * @param {Array<URLMapping>} urlMappings\n * @param {string} name\n * @returns {string}\n */\nconst getUrlMapping = (urlMappings: Array<URLMapping>, name: string) => {\n  const mappedUrl = urlMappings.find((mapping) => mapping.name === name)?.url;\n\n  return mappedUrl || '';\n};\n\n/**\n * Get the MSFT and Webex configuration\n * @param {DesktopProfileResponse} agentProfileData\n * @returns {Object}\n */\nconst getMsftConfig = (agentProfileData: DesktopProfileResponse) => {\n  return {\n    showUserDetailsMS: agentProfileData.showUserDetailsMS ?? false,\n    stateSynchronizationMS: agentProfileData.stateSynchronizationMS ?? false,\n  };\n};\n\n/**\n * Get the Webex configuration\n * @param {DesktopProfileResponse} agentProfileData\n * @returns {Object}\n */\nconst getWebexConfig = (agentProfileData: DesktopProfileResponse) => {\n  return {\n    showUserDetailsWebex: agentProfileData.showUserDetailsWebex ?? false,\n    stateSynchronizationWebex: agentProfileData.stateSynchronizationWebex ?? false,\n  };\n};\n\n/**\n * Get the default agent DN\n * @param {string} agentDNValidation\n * @returns {boolean}\n */\nconst getDefaultAgentDN = (agentDNValidation: string) => {\n  return agentDNValidation === 'PROVISIONED_VALUE';\n};\n\n/**\n * Get the filtered dialplan entries\n * @param {Array<DialPlanEntity>} dialPlanData\n * @param {Array<string>} profileDialPlans\n * @returns {Array<Entity>}\n */\nconst getFilteredDialplanEntries = (dialPlanData: DialPlanEntity[], profileDialPlans: string[]) => {\n  const dialPlanEntries = [];\n  dialPlanData.forEach((dailPlan: DialPlanEntity) => {\n    if (profileDialPlans.includes(dailPlan.id)) {\n      const filteredPlan = {\n        regex: dailPlan.regularExpression,\n        prefix: dailPlan.prefix,\n        strippedChars: dailPlan.strippedChars,\n        name: dailPlan.name,\n      };\n      dialPlanEntries.push(filteredPlan);\n    }\n  });\n\n  return dialPlanEntries;\n};\n\n/**\n * Get the filtered aux codes\n * @param {Array<AuxCode>} auxCodes\n * @param {AuxCodeType} type\n * @param {Array<string>} specificCodes\n * @returns {Array<Entity>}\n */\nconst getFilterAuxCodes = (\n  auxCodes: Array<AuxCode>,\n  type: AuxCodeType,\n  specificCodes: string[]\n) => {\n  const filteredAuxCodes: Array<Entity> = [];\n  auxCodes.forEach((auxCode: AuxCode) => {\n    if (\n      auxCode.workTypeCode === type &&\n      auxCode.active &&\n      (specificCodes.length === 0 || specificCodes.includes(auxCode.id))\n    ) {\n      filteredAuxCodes.push({\n        id: auxCode.id,\n        name: auxCode.name,\n        isSystem: auxCode.isSystemCode,\n        isDefault: auxCode.defaultCode,\n      });\n    }\n  });\n\n  return filteredAuxCodes;\n};\n\n/**\n * Get the default wrapup code\n * @param {Array<Entity>} wrapUpReasonList\n * @returns {Entity}\n */\nfunction getDefaultWrapUpCode(wrapUpReasonList: Entity[]) {\n  return wrapUpReasonList?.find((c: Entity) => c.isDefault);\n}\n\n/**\n * Parse the agent configurations\n * @param {Object} profileData\n * @returns {Profile}\n */\nfunction parseAgentConfigs(profileData: {\n  userData: AgentResponse;\n  teamData: Team[];\n  tenantData: TenantData;\n  orgInfoData: OrgInfo;\n  auxCodes: AuxCode[];\n  orgSettingsData: OrgSettings;\n  agentProfileData: DesktopProfileResponse;\n  dialPlanData: DialPlanEntity[];\n  urlMapping: URLMapping[];\n  multimediaProfileId: string;\n}): Profile {\n  const {\n    userData,\n    teamData,\n    tenantData,\n    orgInfoData,\n    auxCodes,\n    orgSettingsData,\n    agentProfileData,\n    dialPlanData,\n    urlMapping,\n  } = profileData;\n\n  const tenantDataTimeout = tenantData.timeoutDesktopInactivityEnabled\n    ? tenantData.timeoutDesktopInactivityMins\n    : null;\n  const inactivityTimeoutTimer = agentProfileData.timeoutDesktopInactivityCustomEnabled\n    ? agentProfileData.timeoutDesktopInactivityMins\n    : tenantDataTimeout;\n\n  const wrapupCodes = getFilterAuxCodes(\n    auxCodes,\n    WRAP_UP_CODE,\n    agentProfileData.accessWrapUpCode === 'ALL' ? [] : agentProfileData.wrapUpCodes\n  );\n\n  const idleCodes = getFilterAuxCodes(\n    auxCodes,\n    IDLE_CODE,\n    agentProfileData.accessIdleCode === 'ALL' ? [] : agentProfileData.idleCodes\n  );\n\n  idleCodes.push({\n    id: '0',\n    name: 'Available',\n    isSystem: false,\n    isDefault: false,\n  }); // pushing available state to idle codes\n\n  const defaultWrapUpData = getDefaultWrapUpCode(wrapupCodes);\n\n  const finalData = {\n    teams: teamData,\n    defaultDn: userData.defaultDialledNumber,\n    forceDefaultDn: tenantData.forceDefaultDn,\n    forceDefaultDnForAgent: getDefaultAgentDN(agentProfileData.agentDNValidation),\n    regexUS: tenantData.dnDefaultRegex,\n    regexOther: tenantData.dnOtherRegex,\n    agentId: userData.ciUserId,\n    agentName: `${userData.firstName} ${userData.lastName}`,\n    agentMailId: userData.email,\n    agentProfileID: userData.agentProfileId,\n    autoAnswer: agentProfileData.autoAnswer,\n    dialPlan: agentProfileData.dialPlanEnabled\n      ? {\n          type: 'adhocDial',\n          dialPlanEntity: getFilteredDialplanEntries(dialPlanData, agentProfileData.dialPlans),\n        }\n      : undefined,\n    multimediaProfileId: profileData.multimediaProfileId,\n    skillProfileId: userData.skillProfileId ? userData.skillProfileId : null,\n    siteId: userData.siteId,\n    enterpriseId: orgInfoData.tenantId,\n    tenantTimezone: orgInfoData.timezone,\n    privacyShieldVisible: tenantData.privacyShieldVisible,\n    organizationIdleCodes: [], // TODO: for supervisor, getOrgFilteredIdleCodes(auxCodes, false),\n    idleCodesAccess: agentProfileData.accessIdleCode as 'ALL' | 'SPECIFIC',\n    idleCodes,\n    wrapupCodes,\n    wrapUpData: {\n      wrapUpProps: {\n        autoWrapup: agentProfileData.autoWrapUp,\n        autoWrapupInterval: agentProfileData.autoWrapAfterSeconds,\n        lastAgentRoute: agentProfileData.lastAgentRouting,\n        wrapUpCodeAccess: agentProfileData.accessWrapUpCode,\n        wrapUpReasonList: wrapupCodes,\n        allowCancelAutoWrapup: agentProfileData.allowAutoWrapUpExtension,\n      },\n    },\n    defaultWrapupCode: defaultWrapUpData?.id ?? '',\n    isOutboundEnabledForTenant: tenantData.outdialEnabled,\n    isOutboundEnabledForAgent: agentProfileData.outdialEnabled,\n    isAdhocDialingEnabled: agentProfileData.dialPlanEnabled,\n    isAgentAvailableAfterOutdial: agentProfileData.agentAvailableAfterOutdial,\n    outDialEp: agentProfileData.outdialEntryPointId,\n    isCampaignManagementEnabled: orgSettingsData.campaignManagerEnabled,\n    isEndCallEnabled: tenantData.endCallEnabled,\n    isEndConsultEnabled: tenantData.endConsultEnabled,\n    callVariablesSuppressed: tenantData.callVariablesSuppressed,\n    agentDbId: userData.dbId,\n    allowConsultToQueue: agentProfileData.consultToQueue,\n    agentPersonalStatsEnabled: agentProfileData.viewableStatistics\n      ? agentProfileData.viewableStatistics.agentStats\n      : false,\n    addressBookId: agentProfileData.addressBookId,\n    outdialANIId: agentProfileData.outdialANIId,\n    analyserUserId: userData.id,\n\n    urlMappings: {\n      acqueonApiUrl: getUrlMapping(urlMapping, 'ACQUEON_API_URL'),\n      acqueonConsoleUrl: getUrlMapping(urlMapping, 'ACQUEON_CONSOLE_URL'),\n    },\n    isTimeoutDesktopInactivityEnabled: tenantData.timeoutDesktopInactivityEnabled,\n    timeoutDesktopInactivityMins: inactivityTimeoutTimer,\n    loginVoiceOptions: agentProfileData.loginVoiceOptions ?? [],\n    webRtcEnabled: orgSettingsData.webRtcEnabled,\n    maskSensitiveData: orgSettingsData.maskSensitiveData\n      ? orgSettingsData.maskSensitiveData\n      : false,\n    microsoftConfig: getMsftConfig(agentProfileData),\n    webexConfig: getWebexConfig(agentProfileData),\n    lostConnectionRecoveryTimeout:\n      tenantData.lostConnectionRecoveryTimeout || LOST_CONNECTION_RECOVERY_TIMEOUT,\n  };\n\n  return finalData;\n}\n\nexport 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package/dist/services/config/constants.js

@@ -0,0 +1,221 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.endPointMap = exports.METHODS = exports.DEFAULT_PAGE_SIZE = exports.DEFAULT_PAGE = exports.DEFAULT_AUXCODE_ATTRIBUTES = exports.AGENT_STATE_AVAILABLE_ID = exports.AGENT_STATE_AVAILABLE_DESCRIPTION = exports.AGENT_STATE_AVAILABLE = void 0;
+// making query params configurable for List Teams and List Aux Codes API
+const DEFAULT_PAGE = exports.DEFAULT_PAGE = 0;
+
+/**
+ * Default page size for paginated API requests.
+ * @type {number}
+ * @public
+ * @example
+ * const pageSize = DEFAULT_PAGE_SIZE; // 100
+ * @ignore
+ */
+const DEFAULT_PAGE_SIZE = exports.DEFAULT_PAGE_SIZE = 100;
+
+/**
+ * Agent state ID for 'Available'.
+ * @type {string}
+ * @public
+ * @ignore
+ */
+const AGENT_STATE_AVAILABLE_ID = exports.AGENT_STATE_AVAILABLE_ID = '0';
+
+/**
+ * Agent state label for 'Available'.
+ * @type {string}
+ * @public
+ * @ignore
+ */
+const AGENT_STATE_AVAILABLE = exports.AGENT_STATE_AVAILABLE = 'Available';
+
+/**
+ * Description for the 'Available' agent state.
+ * @type {string}
+ * @public
+ * @ignore
+ */
+const AGENT_STATE_AVAILABLE_DESCRIPTION = exports.AGENT_STATE_AVAILABLE_DESCRIPTION = 'Agent is available to receive calls';
+
+/**
+ * Default attributes for auxiliary code API requests.
+ * @type {string[]}
+ * @public
+ * @ignore
+ */
+const DEFAULT_AUXCODE_ATTRIBUTES = exports.DEFAULT_AUXCODE_ATTRIBUTES = ['id', 'isSystemCode', 'name', 'defaultCode', 'workTypeCode', 'active'];
+
+// Method names for config services
+const METHODS = exports.METHODS = {
+  // AgentConfigService methods
+  GET_AGENT_CONFIG: 'getAgentConfig',
+  GET_USER_USING_CI: 'getUserUsingCI',
+  GET_DESKTOP_PROFILE_BY_ID: 'getDesktopProfileById',
+  GET_MULTIMEDIA_PROFILE_BY_ID: 'getMultimediaProfileById',
+  GET_LIST_OF_TEAMS: 'getListOfTeams',
+  GET_ALL_TEAMS: 'getAllTeams',
+  GET_LIST_OF_AUX_CODES: 'getListOfAuxCodes',
+  GET_ALL_AUX_CODES: 'getAllAuxCodes',
+  GET_SITE_INFO: 'getSiteInfo',
+  GET_ORG_INFO: 'getOrgInfo',
+  GET_ORGANIZATION_SETTING: 'getOrganizationSetting',
+  GET_TENANT_DATA: 'getTenantData',
+  GET_URL_MAPPING: 'getURLMapping',
+  GET_DIAL_PLAN_DATA: 'getDialPlanData',
+  GET_QUEUES: 'getQueues',
+  // Util methods
+  PARSE_AGENT_CONFIGS: 'parseAgentConfigs',
+  GET_URL_MAPPING_UTIL: 'getUrlMapping',
+  GET_MSFT_CONFIG: 'getMsftConfig',
+  GET_WEBEX_CONFIG: 'getWebexConfig',
+  GET_DEFAULT_AGENT_DN: 'getDefaultAgentDN',
+  GET_FILTERED_DIALPLAN_ENTRIES: 'getFilteredDialplanEntries',
+  GET_FILTER_AUX_CODES: 'getFilterAuxCodes',
+  GET_DEFAULT_WRAP_UP_CODE: 'getDefaultWrapUpCode'
+};
+
+/**
+ * Maps API endpoint names to functions that generate endpoint URLs for various organization resources.
+ * @public
+ * @example
+ * const url = endPointMap.userByCI('org123', 'agent456');
+ */
+const endPointMap = exports.endPointMap = {
+  /**
+   * Gets the endpoint for a user by CI user ID.
+   * @param orgId - Organization ID.
+   * @param agentId - Agent ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.userByCI('org123', 'agent456');
+   * @ignore
+   */
+  userByCI: (orgId, agentId) => `organization/${orgId}/user/by-ci-user-id/${agentId}`,
+  /**
+   * Gets the endpoint for a desktop profile.
+   * @param orgId - Organization ID.
+   * @param desktopProfileId - Desktop profile ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.desktopProfile('org123', 'profile789');
+   * @ignore
+   */
+  desktopProfile: (orgId, desktopProfileId) => `organization/${orgId}/agent-profile/${desktopProfileId}`,
+  /**
+   * Gets the endpoint for a multimedia profile.
+   * @param orgId - Organization ID.
+   * @param multimediaProfileId - Multimedia profile ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.multimediaProfile('org123', 'multi456');
+   * @ignore
+   */
+  multimediaProfile: (orgId, multimediaProfileId) => `organization/${orgId}/multimedia-profile/${multimediaProfileId}`,
+  /**
+   * Gets the endpoint for listing teams with optional filters.
+   * @param orgId - Organization ID.
+   * @param page - Page number.
+   * @param pageSize - Page size.
+   * @param filter - Array of team IDs to filter.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.listTeams('org123', 0, 100, ['team1', 'team2']);
+   * @ignore
+   */
+  listTeams: (orgId, page, pageSize, filter) => `organization/${orgId}/v2/team?page=${page}&pageSize=${pageSize}${filter && filter.length > 0 ? `&filter=id=in=(${filter})` : ''}`,
+  /**
+   * Gets the endpoint for listing auxiliary codes with optional filters and attributes.
+   * @param orgId - Organization ID.
+   * @param page - Page number.
+   * @param pageSize - Page size.
+   * @param filter - Array of auxiliary code IDs to filter.
+   * @param attributes - Array of attribute names to include.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.listAuxCodes('org123', 0, 100, ['aux1'], ['id', 'name']);
+   * @ignore
+   */
+  listAuxCodes: (orgId, page, pageSize, filter, attributes) => `organization/${orgId}/v2/auxiliary-code?page=${page}&pageSize=${pageSize}${filter && filter.length > 0 ? `&filter=id=in=(${filter})` : ''}&attributes=${attributes}`,
+  /**
+   * Gets the endpoint for organization info.
+   * @param orgId - Organization ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.orgInfo('org123');
+   * @ignore
+   */
+  orgInfo: orgId => `organization/${orgId}`,
+  /**
+   * Gets the endpoint for organization settings.
+   * @param orgId - Organization ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.orgSettings('org123');
+   * @ignore
+   */
+  orgSettings: orgId => `organization/${orgId}/v2/organization-setting?agentView=true`,
+  /**
+   * Gets the endpoint for site info.
+   * @param orgId - Organization ID.
+   * @param siteId - Site ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.siteInfo('org123', 'site456');
+   * @ignore
+   */
+  siteInfo: (orgId, siteId) => `organization/${orgId}/site/${siteId}`,
+  /**
+   * Gets the endpoint for tenant configuration data.
+   * @param orgId - Organization ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.tenantData('org123');
+   * @ignore
+   */
+  tenantData: orgId => `organization/${orgId}/v2/tenant-configuration?agentView=true`,
+  /**
+   * Gets the endpoint for organization URL mapping.
+   * @param orgId - Organization ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.urlMapping('org123');
+   * @ignore
+   */
+  urlMapping: orgId => `organization/${orgId}/v2/org-url-mapping?sort=name,ASC`,
+  /**
+   * Gets the endpoint for dial plan.
+   * @param orgId - Organization ID.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.dialPlan('org123');
+   * @ignore
+   */
+  dialPlan: orgId => `organization/${orgId}/dial-plan?agentView=true`,
+  /**
+   * Gets the endpoint for the queue list with custom query parameters.
+   * @param orgId - Organization ID.
+   * @param queryParams - Query parameters string.
+   * @returns The endpoint URL string.
+   * @public
+   * @example
+   * const url = endPointMap.queueList('org123', 'page=0&pageSize=10');
+   * @ignore
+   */
+  queueList: (orgId, queryParams) => `organization/${orgId}/v2/contact-service-queue?${queryParams}`
+};
+//# sourceMappingURL=constants.js.map