arkaos 4.26.0 → 4.28.0

package/departments/sales/skills/sales-enablement/references/one-pager-templates.md

@@ -0,0 +1,208 @@
+# One-Pager Templates
+
+Templates for different one-pager use cases, with layout guidance and copy prompts.
+
+## Product Overview One-Pager
+
+The default one-pager. Introduces your product to someone who knows nothing about you.
+
+### Structure
+
+```
+[Logo]                                              [Tagline]
+
+HEADLINE: One sentence describing what you do and who it's for.
+
+THE PROBLEM
+2-3 sentences describing the pain your buyer faces.
+
+THE SOLUTION
+2-3 sentences describing how your product solves it.
+
+WHY [YOUR PRODUCT]
+• Differentiator 1 — One sentence explaining the benefit
+• Differentiator 2 — One sentence explaining the benefit
+• Differentiator 3 — One sentence explaining the benefit
+
+PROOF
+"Customer quote with specific result." — Name, Title, Company
+[Optional: 2-3 metric callouts: "X% improvement", "Y hours saved"]
+
+[CTA Button/Link]                    [Contact: name@company.com]
+```
+
+### Copy Prompts
+
+- Headline: "What do you do, in one sentence, that makes someone say 'tell me more'?"
+- Problem: "What is your buyer struggling with before they find you?"
+- Differentiators: "If you could only tell them 3 things, what would make them choose you?"
+
+---
+
+## Use-Case Specific One-Pager
+
+Tailored to a specific workflow, vertical, or problem. More targeted than the product overview.
+
+### Structure
+
+```
+[Logo]                                    [Use Case: e.g., "For Sales Teams"]
+
+HEADLINE: How [your product] helps [persona] [achieve outcome].
+
+THE CHALLENGE
+When [persona] needs to [task], they face [specific pain].
+This leads to [consequence]: [time wasted / money lost / risk].
+
+HOW IT WORKS
+1. [Step 1] — What happens and why it matters
+2. [Step 2] — What happens and why it matters
+3. [Step 3] — What happens and why it matters
+
+RESULTS
+• [Metric 1]: Before → After
+• [Metric 2]: Before → After
+• [Metric 3]: Before → After
+
+CUSTOMER SPOTLIGHT
+"Quote about this specific use case." — Name, Title, Company
+
+[CTA: "See it in action" or "Start a pilot"]       [Contact info]
+```
+
+### When to Use
+
+- Different buyer personas need different one-pagers
+- Industry-specific versions (healthcare, fintech, e-commerce)
+- Use-case versions (reporting, onboarding, security)
+
+---
+
+## Post-Meeting Leave-Behind
+
+Designed to reinforce a conversation that already happened. Summarizes what you discussed and proposes next steps.
+
+### Structure
+
+```
+[Logo]                                            [Date of Meeting]
+
+MEETING RECAP: [Company Name]
+
+WHAT WE DISCUSSED
+• [Pain point 1 they mentioned]
+• [Pain point 2 they mentioned]
+• [Goal they're trying to achieve]
+
+HOW [YOUR PRODUCT] HELPS
+• [Solution to pain 1] — [Specific capability or workflow]
+• [Solution to pain 2] — [Specific capability or workflow]
+• [How you help them reach their goal]
+
+RELEVANT PROOF
+"Quote from a similar customer." — Name, Title, Company
+[1-2 metrics from a similar customer]
+
+PROPOSED NEXT STEPS
+1. [Next step with date]
+2. [Follow-up action]
+3. [Decision timeline]
+
+[Your name]  |  [Your title]  |  [Email]  |  [Phone]
+```
+
+### Tips
+
+- Send within 24 hours of the meeting
+- Reference specific things they said (shows you listened)
+- Keep proposed next steps concrete and time-bound
+- This is the asset your champion forwards to their boss
+
+---
+
+## Champion Enablement One-Pager
+
+Designed specifically for your internal champion to share with their team and leadership. Written to make them look smart.
+
+### Structure
+
+```
+[Logo]
+
+WHY WE'RE EVALUATING [YOUR PRODUCT]
+
+THE SITUATION
+[2-3 sentences about the internal challenge, written as if the champion
+is explaining it to their team. Use "we" and "our" language.]
+
+WHAT [YOUR PRODUCT] DOES
+[1-2 sentences. Plain language, no jargon.]
+
+WHY THIS SOLUTION
+• [Reason 1] — How it solves our specific problem
+• [Reason 2] — How it compares to what we do today
+• [Reason 3] — How it compares to alternatives we evaluated
+
+EXPECTED IMPACT
+• [Metric]: Current state → Expected state
+• [Metric]: Current state → Expected state
+• [Time to value]: Live within [X weeks]
+
+WHO ELSE USES IT
+[2-3 recognizable company names in their industry]
+"Relevant customer quote." — Name, Title, Company
+
+NEXT STEPS
+• [What we're doing next]
+• [What we need from the team]
+• [Decision timeline]
+
+Questions? Talk to [Champion name] or [Your name at email].
+```
+
+### Why This Works
+
+- Written in the champion's voice, not yours
+- Answers the questions their boss will ask
+- Includes peer proof from companies they respect
+- Clear ask and timeline to drive internal momentum
+
+---
+
+## Layout Guidance
+
+### Visual Hierarchy
+
+1. **Headline** — Largest text, top of page, immediately communicates value
+2. **Section headers** — Bold, clear, act as scannable anchors
+3. **Body text** — Short sentences, bullet points preferred over paragraphs
+4. **Proof elements** — Metrics and quotes should visually stand out (larger font, color, or callout box)
+5. **CTA** — Prominent placement, bottom of page or bottom-right
+
+### Whitespace
+
+- Margins: at least 0.75" on all sides
+- Space between sections: enough to visually separate (don't cram)
+- If it feels crowded, cut content. Never shrink font below 9pt.
+
+### Font Sizing
+
+| Element | Suggested Size |
+|---------|---------------|
+| Headline | 18-24pt |
+| Section headers | 12-14pt bold |
+| Body text | 10-11pt |
+| Fine print / footer | 8-9pt |
+
+### Color
+
+- Use brand colors for headers and accents
+- Keep body text dark (black or near-black) on white
+- Limit accent colors to 1-2 for visual consistency
+- Use color to draw attention to metrics and CTAs
+
+### File Format
+
+- **PDF** for email attachments and leave-behinds
+- **Google Slides / PowerPoint** for editable versions reps can customize
+- Always include both — reps will customize, prospects want clean PDFs

package/harness/codex/AGENTS.md

@@ -1,6 +1,6 @@
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -23,7 +23,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -31,11 +31,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -52,7 +52,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)

package/harness/copilot/copilot-instructions.md

@@ -1,6 +1,6 @@
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -23,7 +23,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -31,11 +31,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -52,7 +52,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)

package/harness/cursor/rules/arkaos.mdc

@@ -1,11 +1,11 @@
 ---
-description: ArkaOS v4.26.0 agent-team contract
+description: ArkaOS v4.28.0 agent-team contract
 alwaysApply: true
 ---
 
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -28,7 +28,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -36,11 +36,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -57,7 +57,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)

package/harness/gemini/GEMINI.md

@@ -1,6 +1,6 @@
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -23,7 +23,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -31,11 +31,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -52,7 +52,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)

package/harness/opencode/AGENTS.md

@@ -1,6 +1,6 @@
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -23,7 +23,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -31,11 +31,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -52,7 +52,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)

package/harness/zed/.rules

@@ -1,6 +1,6 @@
 # ArkaOS — The Operating System for AI Agent Teams
 
-> v4.26.0 — 86 agents, 17 departments, 302 skills. Generated by `scripts/harness_gen.py`; do not edit.
+> v4.28.0 — 89 agents, 17 departments, 329 skills. Generated by `scripts/harness_gen.py`; do not edit.
 
 You are operating within ArkaOS. Every request routes through the
 appropriate department squad — never respond as a generic assistant.
@@ -23,7 +23,7 @@ appropriate department squad — never respond as a generic assistant.
 | Prefix | Lead | Commands |
 |---|---|---|
 | `/dev` | Paulo | 36 |
-| `/mkt` | Luna | 12 |
+| `/mkt` | Luna | 30 |
 | `/brand` | Valentina | 12 |
 | `/fin` | Helena | 10 |
 | `/strat` | Tomas | 10 |
@@ -31,11 +31,11 @@ appropriate department squad — never respond as a generic assistant.
 | `/kb` | Clara | 22 |
 | `/ops` | Daniel | 25 |
 | `/pm` | Carolina | 12 |
-| `/saas` | Tiago | 14 |
-| `/landing` | Ines | 14 |
-| `/content` | Rafael | 19 |
-| `/community` | Beatriz | 14 |
-| `/sales` | Miguel | 10 |
+| `/saas` | Tiago | 15 |
+| `/landing` | Ines | 17 |
+| `/content` | Rafael | 20 |
+| `/community` | Beatriz | 15 |
+| `/sales` | Miguel | 13 |
 | `/lead` | Rodrigo | 10 |
 | `/org` | Sofia | 10 |
 
@@ -52,7 +52,7 @@ Adopt the matching persona when executing department work:
 - **kb**: Clara (Knowledge Director) · Francisco (Research Analyst) · Helena C. (Knowledge Curator) · Tomas Jr (Data Collector)
 - **landing**: Ines (Conversion Strategist) · Hugo (CRO Specialist) · Sergio (Affiliate & Partnerships Manager) · Teresa (Sales Copywriter)
 - **lead**: Rodrigo (Leadership & People Director) · Diana R. (HR & Talent Specialist) · Paula (Culture & Performance Coach)
-- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist)
+- **mkt**: Luna (Marketing Director) · Ana (SEO Specialist) · Lourenço (Product Marketing Manager) · Mariana (Content Marketing Specialist) · Pedro (Performance Marketing Specialist) · Raquel (Lifecycle & Retention Marketer) · Benedita (PR & Partnerships Specialist)
 - **ops**: Daniel (Operations Lead) · Tomas A. (Automation Engineer) · Isabel (Documentation Writer)
 - **org**: Sofia (Chief Operations Officer) · Afonso (Chief of Staff & Governance Lead) · Carla (People Operations Specialist) · Matilde (Alignment & OKR Steward) · Pedro M. (Organizational Designer)
 - **pm**: Carolina (Product Manager) · Bárbara (Strategic Program Manager) · Jorge (Scrum Master / Agile Coach) · Sara (Product Owner)