@webex/contact-center 3.11.0 → 3.12.0-llmrefactor.2

package/dist/services/UserPreference.js

@@ -0,0 +1,427 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = exports.UserPreference = void 0;
+var _types = require("../types");
+var _loggerProxy = _interopRequireDefault(require("../logger-proxy"));
+var _WebexRequest = _interopRequireDefault(require("./core/WebexRequest"));
+var _MetricsManager = _interopRequireDefault(require("../metrics/MetricsManager"));
+var _constants = require("./constants");
+var _constants2 = require("./config/constants");
+var _constants3 = require("../metrics/constants");
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+/**
+ * UserPreference API class for managing Webex Contact Center user preferences.
+ * Provides functionality to get, create, update, and delete user preferences.
+ *
+ * @class UserPreference
+ * @public
+ * @example
+ * ```typescript
+ * import Webex from 'webex';
+ *
+ * const webex = new Webex({ credentials: 'YOUR_ACCESS_TOKEN' });
+ * const cc = webex.cc;
+ *
+ * // Register and login first
+ * await cc.register();
+ * await cc.stationLogin({ teamId: 'team123', loginOption: 'BROWSER' });
+ *
+ * // Get UserPreference API instance from ContactCenter
+ * const userPreferenceAPI = cc.userPreference;
+ *
+ * // Get user preferences for the current user
+ * const preferences = await userPreferenceAPI.getUserPreference();
+ *
+ * // Create new user preferences
+ * const newPreferences = await userPreferenceAPI.createUserPreference({
+ *   userId: 'user123',
+ *   preferences: { e911Reminder: true }
+ * });
+ *
+ * // Update user preferences
+ * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {
+ *   preferences: { e911Reminder: false }
+ * });
+ *
+ * // Delete user preferences
+ * await userPreferenceAPI.deleteUserPreference('user123');
+ * ```
+ */
+class UserPreference {
+  /**
+   * Creates an instance of UserPreference
+   * @param {WebexSDK} webex - The Webex SDK instance
+   * @param {() => string} getUserId - Function to get the current user's CI user ID
+   * @public
+   */
+  constructor(webex, getUserId) {
+    this.webex = webex;
+    this.webexRequest = _WebexRequest.default.getInstance({
+      webex
+    });
+    this.getUserId = getUserId;
+    this.metricsManager = _MetricsManager.default.getInstance({
+      webex
+    });
+  }
+
+  /**
+   * Fetches user preferences for a specific user
+   * @param {GetUserPreferenceParams} [params] - Optional parameters for fetching preferences
+   * @param {string} [params.userId] - User ID to fetch preferences for. Defaults to current user's CI user ID.
+   * @param {number} [params.page=0] - Page number (0-indexed). Default: 0
+   * @param {number} [params.pageSize=100] - Number of items per page. Default: 100
+   * @returns {Promise<UserPreferenceResponse>} Promise resolving to user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * // Get preferences for current user
+   * const preferences = await userPreferenceAPI.getUserPreference();
+   *
+   * // Get preferences for a specific user
+   * const preferences = await userPreferenceAPI.getUserPreference({ userId: 'user123' });
+   *
+   * // Get preferences with pagination
+   * const preferences = await userPreferenceAPI.getUserPreference({ page: 0, pageSize: 50 });
+   * ```
+   */
+  async getUserPreference(params) {
+    const {
+      userId,
+      page,
+      pageSize
+    } = params || {};
+    const targetUserId = userId || this.getUserId();
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Fetching user preferences', {
+      module: 'UserPreference',
+      method: 'getUserPreference',
+      data: {
+        orgId,
+        userId: targetUserId,
+        page,
+        pageSize
+      }
+    });
+    if (!targetUserId) {
+      _loggerProxy.default.error('getUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          orgId,
+          userId: targetUserId,
+          error: 'Missing userId. Ensure user is logged in or provide a userId.'
+        }
+      });
+      throw new Error('UserPreference: userId is not available.');
+    }
+    try {
+      let resource = _constants2.endPointMap.userPreference(orgId, targetUserId);
+
+      // Build query parameters if provided
+      const queryParams = [];
+      if (page !== undefined) queryParams.push(`page=${page}`);
+      if (pageSize !== undefined) queryParams.push(`pageSize=${pageSize}`);
+      if (queryParams.length > 0) {
+        resource = `${resource}?${queryParams.join('&')}`;
+      }
+      _loggerProxy.default.info('Making API request to fetch user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      _loggerProxy.default.info('Successfully retrieved user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId: targetUserId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS, {
+        orgId,
+        userId: targetUserId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId: targetUserId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to fetch user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Creates new user preferences
+   * @param {CreateUserPreferenceRequest} data - The user preference data to create
+   * @returns {Promise<UserPreference>} Promise resolving to created user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * const newPreferences = await userPreferenceAPI.createUserPreference({
+   *   userId: 'user123',
+   *   preferences: { e911Reminder: true, notificationSettings: { email: true } }
+   * });
+   * ```
+   */
+  async createUserPreference(data) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Creating user preferences', {
+      module: 'UserPreference',
+      method: 'createUserPreference',
+      data: {
+        orgId,
+        userId: data.userId
+      }
+    });
+    if (!data.userId) {
+      _loggerProxy.default.error('createUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId in request data.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to create user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreferenceCreate(orgId);
+      _loggerProxy.default.info('Making API request to create user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.POST,
+        body: data
+      });
+      _loggerProxy.default.info('Successfully created user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId: data.userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS, {
+        orgId,
+        userId: data.userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId: data.userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to create user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Updates existing user preferences
+   * @param {string} userId - User ID to update preferences for
+   * @param {UpdateUserPreferenceRequest} data - The user preference data to update
+   * @returns {Promise<UserPreference>} Promise resolving to updated user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {
+   *   preferences: { e911Reminder: false }
+   * });
+   * ```
+   */
+  async updateUserPreference(userId, data) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Updating user preferences', {
+      module: 'UserPreference',
+      method: 'updateUserPreference',
+      data: {
+        orgId,
+        userId
+      }
+    });
+    if (!userId) {
+      _loggerProxy.default.error('updateUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId parameter.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to update user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreference(orgId, userId);
+      _loggerProxy.default.info('Making API request to update user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.PUT,
+        body: data
+      });
+      _loggerProxy.default.info('Successfully updated user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS, {
+        orgId,
+        userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to update user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Deletes user preferences for a specific user
+   * @param {string} userId - User ID to delete preferences for
+   * @returns {Promise<void>} Promise resolving when deletion is complete
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * await userPreferenceAPI.deleteUserPreference('user123');
+   * ```
+   */
+  async deleteUserPreference(userId) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Deleting user preferences', {
+      module: 'UserPreference',
+      method: 'deleteUserPreference',
+      data: {
+        orgId,
+        userId
+      }
+    });
+    if (!userId) {
+      _loggerProxy.default.error('deleteUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId parameter.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to delete user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreference(orgId, userId);
+      _loggerProxy.default.info('Making API request to delete user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.DELETE
+      });
+      _loggerProxy.default.info('Successfully deleted user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS, {
+        orgId,
+        userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to delete user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+}
+exports.UserPreference = UserPreference;
+var _default = exports.default = UserPreference;
+//# sourceMappingURL=UserPreference.js.map

package/dist/services/UserPreference.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["_types","require","_loggerProxy","_interopRequireDefault","_WebexRequest","_MetricsManager","_constants","_constants2","_constants3","e","__esModule","default","UserPreference","constructor","webex","getUserId","webexRequest","WebexRequest","getInstance","metricsManager","MetricsManager","getUserPreference","params","userId","page","pageSize","targetUserId","orgId","credentials","getOrgId","LoggerProxy","info","module","method","data","error","Error","resource","endPointMap","userPreference","queryParams","undefined","push","length","join","service","WCC_API_GATEWAY","timeEvent","METRIC_EVENT_NAMES","USER_PREFERENCE_GET_SUCCESS","USER_PREFERENCE_GET_FAILED","response","request","HTTP_METHODS","GET","statusCode","trackEvent","body","errorData","message","String","createUserPreference","userPreferenceCreate","USER_PREFERENCE_CREATE_SUCCESS","USER_PREFERENCE_CREATE_FAILED","POST","updateUserPreference","USER_PREFERENCE_UPDATE_SUCCESS","USER_PREFERENCE_UPDATE_FAILED","PUT","deleteUserPreference","USER_PREFERENCE_DELETE_SUCCESS","USER_PREFERENCE_DELETE_FAILED","DELETE","exports","_default"],"sources":["UserPreference.ts"],"sourcesContent":["import {HTTP_METHODS, WebexSDK} from '../types';\nimport type {\n  UserPreference as UserPreferenceResponse,\n  CreateUserPreferenceRequest,\n  UpdateUserPreferenceRequest,\n  GetUserPreferenceParams,\n} from './config/types';\nimport LoggerProxy from '../logger-proxy';\nimport WebexRequest from './core/WebexRequest';\nimport MetricsManager from '../metrics/MetricsManager';\nimport {WCC_API_GATEWAY} from './constants';\nimport {endPointMap} from './config/constants';\nimport {METRIC_EVENT_NAMES} from '../metrics/constants';\n\n/**\n * UserPreference API class for managing Webex Contact Center user preferences.\n * Provides functionality to get, create, update, and delete user preferences.\n *\n * @class UserPreference\n * @public\n * @example\n * ```typescript\n * import Webex from 'webex';\n *\n * const webex = new Webex({ credentials: 'YOUR_ACCESS_TOKEN' });\n * const cc = webex.cc;\n *\n * // Register and login first\n * await cc.register();\n * await cc.stationLogin({ teamId: 'team123', loginOption: 'BROWSER' });\n *\n * // Get UserPreference API instance from ContactCenter\n * const userPreferenceAPI = cc.userPreference;\n *\n * // Get user preferences for the current user\n * const preferences = await userPreferenceAPI.getUserPreference();\n *\n * // Create new user preferences\n * const newPreferences = await userPreferenceAPI.createUserPreference({\n *   userId: 'user123',\n *   preferences: { e911Reminder: true }\n * });\n *\n * // Update user preferences\n * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {\n *   preferences: { e911Reminder: false }\n * });\n *\n * // Delete user preferences\n * await userPreferenceAPI.deleteUserPreference('user123');\n * ```\n */\nexport class UserPreference {\n  private webexRequest: WebexRequest;\n  private webex: WebexSDK;\n  private getUserId: () => string;\n  private metricsManager: MetricsManager;\n\n  /**\n   * Creates an instance of UserPreference\n   * @param {WebexSDK} webex - The Webex SDK instance\n   * @param {() => string} getUserId - Function to get the current user's CI user ID\n   * @public\n   */\n  constructor(webex: WebexSDK, getUserId: () => string) {\n    this.webex = webex;\n    this.webexRequest = WebexRequest.getInstance({webex});\n    this.getUserId = getUserId;\n    this.metricsManager = MetricsManager.getInstance({webex});\n  }\n\n  /**\n   * Fetches user preferences for a specific user\n   * @param {GetUserPreferenceParams} [params] - Optional parameters for fetching preferences\n   * @param {string} [params.userId] - User ID to fetch preferences for. Defaults to current user's CI user ID.\n   * @param {number} [params.page=0] - Page number (0-indexed). Default: 0\n   * @param {number} [params.pageSize=100] - Number of items per page. Default: 100\n   * @returns {Promise<UserPreferenceResponse>} Promise resolving to user preferences\n   * @throws {Error} If the API call fails\n   * @public\n   * @example\n   * ```typescript\n   * // Get preferences for current user\n   * const preferences = await userPreferenceAPI.getUserPreference();\n   *\n   * // Get preferences for a specific user\n   * const preferences = await userPreferenceAPI.getUserPreference({ userId: 'user123' });\n   *\n   * // Get preferences with pagination\n   * const preferences = await userPreferenceAPI.getUserPreference({ page: 0, pageSize: 50 });\n   * ```\n   */\n  public async getUserPreference(\n    params?: GetUserPreferenceParams\n  ): Promise<UserPreferenceResponse> {\n    const {userId, page, pageSize} = params || {};\n    const targetUserId = userId || this.getUserId();\n    const orgId = this.webex.credentials.getOrgId();\n\n    LoggerProxy.info('Fetching user preferences', {\n      module: 'UserPreference',\n      method: 'getUserPreference',\n      data: {\n        orgId,\n        userId: targetUserId,\n        page,\n        pageSize,\n      },\n    });\n\n    if (!targetUserId) {\n      LoggerProxy.error('getUserPreference called without a valid userId', {\n        module: 'UserPreference',\n        method: 'getUserPreference',\n        data: {\n          orgId,\n          userId: targetUserId,\n          error: 'Missing userId. Ensure user is logged in or provide a userId.',\n        },\n      });\n\n      throw new Error('UserPreference: userId is not available.');\n    }\n\n    try {\n      let resource = endPointMap.userPreference(orgId, targetUserId);\n\n      // Build query parameters if provided\n      const queryParams: string[] = [];\n      if (page !== undefined) queryParams.push(`page=${page}`);\n      if (pageSize !== undefined) queryParams.push(`pageSize=${pageSize}`);\n      if (queryParams.length > 0) {\n        resource = `${resource}?${queryParams.join('&')}`;\n      }\n\n      LoggerProxy.info('Making API request to fetch user preferences', {\n        module: 'UserPreference',\n        method: 'getUserPreference',\n        data: {\n          resource,\n          service: WCC_API_GATEWAY,\n        },\n      });\n\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS);\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED);\n\n      const response = await this.webexRequest.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.GET,\n      });\n\n      LoggerProxy.info('Successfully retrieved user preferences', {\n        module: 'UserPreference',\n        method: 'getUserPreference',\n        data: {\n          statusCode: response.statusCode,\n          userId: targetUserId,\n        },\n      });\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS,\n        {\n          orgId,\n          userId: targetUserId,\n          statusCode: response.statusCode,\n        },\n        ['behavioral', 'operational']\n      );\n\n      return response.body;\n    } catch (error) {\n      const errorData = {\n        orgId,\n        userId: targetUserId,\n        error: error instanceof Error ? error.message : String(error),\n      };\n\n      LoggerProxy.error('Failed to fetch user preferences', {\n        module: 'UserPreference',\n        method: 'getUserPreference',\n        data: errorData,\n        error,\n      });\n\n      this.metricsManager.trackEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED, errorData, [\n        'behavioral',\n        'operational',\n      ]);\n\n      throw error;\n    }\n  }\n\n  /**\n   * Creates new user preferences\n   * @param {CreateUserPreferenceRequest} data - The user preference data to create\n   * @returns {Promise<UserPreference>} Promise resolving to created user preferences\n   * @throws {Error} If the API call fails\n   * @public\n   * @example\n   * ```typescript\n   * const newPreferences = await userPreferenceAPI.createUserPreference({\n   *   userId: 'user123',\n   *   preferences: { e911Reminder: true, notificationSettings: { email: true } }\n   * });\n   * ```\n   */\n  public async createUserPreference(\n    data: CreateUserPreferenceRequest\n  ): Promise<UserPreferenceResponse> {\n    const orgId = this.webex.credentials.getOrgId();\n\n    LoggerProxy.info('Creating user preferences', {\n      module: 'UserPreference',\n      method: 'createUserPreference',\n      data: {\n        orgId,\n        userId: data.userId,\n      },\n    });\n\n    if (!data.userId) {\n      LoggerProxy.error('createUserPreference called without a valid userId', {\n        module: 'UserPreference',\n        method: 'createUserPreference',\n        data: {\n          orgId,\n          error: 'Missing userId in request data.',\n        },\n      });\n\n      throw new Error('UserPreference: userId is required to create user preferences.');\n    }\n\n    try {\n      const resource = endPointMap.userPreferenceCreate(orgId);\n\n      LoggerProxy.info('Making API request to create user preferences', {\n        module: 'UserPreference',\n        method: 'createUserPreference',\n        data: {\n          resource,\n          service: WCC_API_GATEWAY,\n        },\n      });\n\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS);\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED);\n\n      const response = await this.webexRequest.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.POST,\n        body: data,\n      });\n\n      LoggerProxy.info('Successfully created user preferences', {\n        module: 'UserPreference',\n        method: 'createUserPreference',\n        data: {\n          statusCode: response.statusCode,\n          userId: data.userId,\n        },\n      });\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS,\n        {\n          orgId,\n          userId: data.userId,\n          statusCode: response.statusCode,\n        },\n        ['behavioral', 'operational']\n      );\n\n      return response.body;\n    } catch (error) {\n      const errorData = {\n        orgId,\n        userId: data.userId,\n        error: error instanceof Error ? error.message : String(error),\n      };\n\n      LoggerProxy.error('Failed to create user preferences', {\n        module: 'UserPreference',\n        method: 'createUserPreference',\n        data: errorData,\n        error,\n      });\n\n      this.metricsManager.trackEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED, errorData, [\n        'behavioral',\n        'operational',\n      ]);\n\n      throw error;\n    }\n  }\n\n  /**\n   * Updates existing user preferences\n   * @param {string} userId - User ID to update preferences for\n   * @param {UpdateUserPreferenceRequest} data - The user preference data to update\n   * @returns {Promise<UserPreference>} Promise resolving to updated user preferences\n   * @throws {Error} If the API call fails\n   * @public\n   * @example\n   * ```typescript\n   * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {\n   *   preferences: { e911Reminder: false }\n   * });\n   * ```\n   */\n  public async updateUserPreference(\n    userId: string,\n    data: UpdateUserPreferenceRequest\n  ): Promise<UserPreferenceResponse> {\n    const orgId = this.webex.credentials.getOrgId();\n\n    LoggerProxy.info('Updating user preferences', {\n      module: 'UserPreference',\n      method: 'updateUserPreference',\n      data: {\n        orgId,\n        userId,\n      },\n    });\n\n    if (!userId) {\n      LoggerProxy.error('updateUserPreference called without a valid userId', {\n        module: 'UserPreference',\n        method: 'updateUserPreference',\n        data: {\n          orgId,\n          error: 'Missing userId parameter.',\n        },\n      });\n\n      throw new Error('UserPreference: userId is required to update user preferences.');\n    }\n\n    try {\n      const resource = endPointMap.userPreference(orgId, userId);\n\n      LoggerProxy.info('Making API request to update user preferences', {\n        module: 'UserPreference',\n        method: 'updateUserPreference',\n        data: {\n          resource,\n          service: WCC_API_GATEWAY,\n        },\n      });\n\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS);\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED);\n\n      const response = await this.webexRequest.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.PUT,\n        body: data,\n      });\n\n      LoggerProxy.info('Successfully updated user preferences', {\n        module: 'UserPreference',\n        method: 'updateUserPreference',\n        data: {\n          statusCode: response.statusCode,\n          userId,\n        },\n      });\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS,\n        {\n          orgId,\n          userId,\n          statusCode: response.statusCode,\n        },\n        ['behavioral', 'operational']\n      );\n\n      return response.body;\n    } catch (error) {\n      const errorData = {\n        orgId,\n        userId,\n        error: error instanceof Error ? error.message : String(error),\n      };\n\n      LoggerProxy.error('Failed to update user preferences', {\n        module: 'UserPreference',\n        method: 'updateUserPreference',\n        data: errorData,\n        error,\n      });\n\n      this.metricsManager.trackEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED, errorData, [\n        'behavioral',\n        'operational',\n      ]);\n\n      throw error;\n    }\n  }\n\n  /**\n   * Deletes user preferences for a specific user\n   * @param {string} userId - User ID to delete preferences for\n   * @returns {Promise<void>} Promise resolving when deletion is complete\n   * @throws {Error} If the API call fails\n   * @public\n   * @example\n   * ```typescript\n   * await userPreferenceAPI.deleteUserPreference('user123');\n   * ```\n   */\n  public async deleteUserPreference(userId: string): Promise<void> {\n    const orgId = this.webex.credentials.getOrgId();\n\n    LoggerProxy.info('Deleting user preferences', {\n      module: 'UserPreference',\n      method: 'deleteUserPreference',\n      data: {\n        orgId,\n        userId,\n      },\n    });\n\n    if (!userId) {\n      LoggerProxy.error('deleteUserPreference called without a valid userId', {\n        module: 'UserPreference',\n        method: 'deleteUserPreference',\n        data: {\n          orgId,\n          error: 'Missing userId parameter.',\n        },\n      });\n\n      throw new Error('UserPreference: userId is required to delete user preferences.');\n    }\n\n    try {\n      const resource = endPointMap.userPreference(orgId, userId);\n\n      LoggerProxy.info('Making API request to delete user preferences', {\n        module: 'UserPreference',\n        method: 'deleteUserPreference',\n        data: {\n          resource,\n          service: WCC_API_GATEWAY,\n        },\n      });\n\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS);\n      this.metricsManager.timeEvent(METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED);\n\n      const response = await this.webexRequest.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.DELETE,\n      });\n\n      LoggerProxy.info('Successfully deleted user preferences', {\n        module: 'UserPreference',\n        method: 'deleteUserPreference',\n        data: {\n          statusCode: response.statusCode,\n          userId,\n        },\n      });\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS,\n        {\n          orgId,\n          userId,\n          statusCode: response.statusCode,\n        },\n        ['behavioral', 'operational']\n      );\n    } catch (error) {\n      const errorData = {\n        orgId,\n        userId,\n        error: error instanceof Error ? error.message : String(error),\n      };\n\n      LoggerProxy.error('Failed to delete user preferences', {\n        module: 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package/dist/services/agent/types.js.map

@@ -1 +1 @@
-{"version":3,"names":["AGENT_EVENTS","exports"],"sources":["types.ts"],"sourcesContent":["import {Msg} from '../core/GlobalTypes';\n\n/**\n * Response type received when an agent successfully logs out from the system\n * @public\n * @remarks\n * This type represents the response message sent by the server when an agent\n * successfully logs out. It includes essential details about the logout action\n * and the agent's final state.\n */\nexport type LogoutSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the logout request */\n  trackingId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent (e.g., 'LoggedOut') */\n  status: string;\n  /** Detailed status information */\n  subStatus: string;\n  /** Identity of who initiated the logout if not the agent themselves */\n  loggedOutBy?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type identifier for logout success event */\n  type: 'AgentLogoutSuccess';\n}>;\n\n/**\n * Response type received when an agent successfully relogins to the system\n * @public\n * @remarks\n * Represents the response message when an agent successfully re-authenticates.\n * Contains comprehensive information about the agent's new session, including\n * their state, assigned channels, and device information.\n */\nexport type ReloginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the relogin request */\n  trackingId: string;\n  /** Auxiliary code ID for the agent's initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Directory number assigned to the agent */\n  dn: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Indicates if login is via extension */\n  isExtension: boolean;\n  /** Current login status */\n  status: 'LoggedIn';\n  /** Current sub-status */\n  subStatus: 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Reason for the last state change */\n  lastStateChangeReason?: string;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n  /** Type identifier for relogin success event */\n  type: 'AgentReloginSuccess';\n}>;\n\n/**\n * Response type received when an agent's state is successfully changed\n * @public\n * @remarks\n * Contains information about the agent's new state, including who initiated\n * the change and timestamps for tracking state transitions.\n */\nexport type StateChangeSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the state change request */\n  trackingId: string;\n  /** Auxiliary code ID associated with the new state */\n  auxCodeId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent */\n  status: string;\n  /** Detailed status indicating availability */\n  subStatus: 'Available' | 'Idle';\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of current state change */\n  lastStateChangeTimestamp: number;\n  /** Type identifier for state change success event */\n  type: 'AgentStateChangeSuccess';\n  /** Identity of who initiated the state change */\n  changedBy: string | null;\n  /** ID of the user who initiated the change */\n  changedById: string | null;\n  /** Name of the user who initiated the change */\n  changedByName: string | null;\n  /** Reason for the state change */\n  lastStateChangeReason: string;\n}>;\n\n/**\n * Response type received when an agent successfully logs into their station\n * @public\n * @remarks\n * Represents the success response when an agent logs into their workstation.\n * Includes details about the agent's initial state, assigned teams, and channels.\n */\nexport type StationLoginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n}>;\n\n/**\n * Extended response type for station login success that includes notification tracking\n * @public\n * @remarks\n * Similar to StationLoginSuccess but includes additional fields for notification\n * tracking and multimedia profile settings.\n */\nexport type StationLoginSuccessResponse = {\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Multimedia profile capacity settings */\n  mmProfile: {\n    /** Maximum concurrent chat capacity */\n    chat: number;\n    /** Maximum concurrent email capacity */\n    email: number;\n    /** Maximum concurrent social media capacity */\n    social: number;\n    /** Maximum concurrent voice call capacity */\n    telephony: number;\n  };\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n  /** Tracking ID for notifications */\n  notifsTrackingId: string;\n};\n\n/**\n * Extended response type for agent device type update success\n * @public\n * @remarks\n * Represents the response when an agent's device type is successfully updated.\n * Contains all the details of the agent's session and device configuration.\n */\nexport type DeviceTypeUpdateSuccess = Omit<StationLoginSuccessResponse, 'type'> & {\n  type: 'AgentDeviceTypeUpdateSuccess';\n};\n/**\n * Parameters required for initiating an agent logout\n * @public\n * @remarks\n * Defines the parameters that can be provided when logging out an agent,\n * including the reason for logout which helps with reporting and auditing.\n */\nexport type Logout = {\n  /** Reason for the logout action */\n  logoutReason?:\n    | 'User requested logout'\n    | 'Inactivity Logout'\n    | 'User requested agent device change';\n};\n\n/**\n * Represents the possible states an agent can be in\n * @public\n * @remarks\n * Defines the various states an agent can transition between during their session.\n * Common states include 'Available' (ready to handle interactions), 'Idle' (on break\n * or not ready), and 'RONA' (Response on No Answer).\n */\nexport type AgentState = 'Available' | 'Idle' | 'RONA' | string;\n\n/**\n * Parameters required for changing an agent's state\n * @public\n * @remarks\n * Defines the necessary information for transitioning an agent from one state to another.\n */\nexport type StateChange = {\n  /** New state to transition the agent to */\n  state: AgentState;\n  /** Auxiliary code ID associated with the state change */\n  auxCodeId: string;\n  /** Reason for the state change */\n  lastStateChangeReason?: string;\n  /** ID of the agent whose state is being changed */\n  agentId?: string;\n};\n\n/**\n * Parameters required for agent station login\n * @public\n * @remarks\n * Contains all the necessary information for logging an agent into their workstation,\n * including team assignments, roles, and device configurations.\n */\nexport type UserStationLogin = {\n  /** Phone number for dialing */\n  dialNumber?: string | null;\n  /** Directory number */\n  dn?: string | null;\n  /** ID of the team the agent belongs to */\n  teamId: string | null;\n  /** Name of the team */\n  teamName: string | null;\n  /** List of roles assigned to the agent */\n  roles?: Array<string>;\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Indicates if agent uses a different DN than their assigned one */\n  usesOtherDN: boolean;\n  /** ID of the agent's skill profile */\n  skillProfileId?: string;\n  /** ID of the initial auxiliary state code */\n  auxCodeId: string;\n  /** Indicates if login is via extension */\n  isExtension?: boolean;\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n};\n\n/**\n * Available options for agent login methods\n * @public\n * @remarks\n * Defines the supported methods for agent login:\n * - AGENT_DN: Login using agent's direct number\n * - EXTENSION: Login using extension number\n * - BROWSER: Browser-based login\n */\nexport type LoginOption = 'AGENT_DN' | 'EXTENSION' | 'BROWSER';\n\n/**\n * Type of device used for agent login\n * @public\n * @remarks\n * Represents the type of device being used for login. Can be one of the standard\n * LoginOptions or a custom device type string.\n */\nexport type DeviceType = LoginOption | string;\n\n/**\n * Parameters for retrieving buddy agent information\n * @public\n * @remarks\n * Defines the criteria for fetching information about other agents (buddies)\n * in the system, allowing filtering by profile, media type, and state.\n */\nexport type BuddyAgents = {\n  agentProfileId: string;\n  mediaType: string;\n  /** Filter for agent state eg : Available | Idle  */\n  state?: string;\n};\n\n/**\n * Detailed information about a buddy agent\n * @public\n * @remarks\n * Contains comprehensive information about a buddy agent including their\n * current state, assignments, and contact information.\n */\nexport type BuddyDetails = {\n  agentId: string;\n  state: string;\n  teamId: string;\n  dn: string;\n  agentName: string;\n  siteId: string;\n};\n\n/**\n * Response type received when successfully retrieving buddy agent information\n * @public\n * @remarks\n * Contains the list of buddy agents and their details returned from a buddy\n * agent lookup request. Used for monitoring team member statuses and availability.\n */\nexport type BuddyAgentsSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the requesting agent */\n  agentId: string;\n  /** Tracking ID for the buddy list request */\n  trackingId: string;\n  /** Current session ID of the requesting agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Type identifier for buddy agents response */\n  type: 'BuddyAgents';\n  /** List of buddy agents and their details */\n  agentList: Array<BuddyDetails>;\n}>;\n\n/**\n * Events emitted by the agent service for various state changes and actions\n * @public\n * @remarks\n * Enumeration of all possible events that can be emitted by the agent service.\n * These events can be used to track and respond to changes in agent state,\n * login status, and other important agent-related activities.\n */\nexport enum AGENT_EVENTS {\n  /** Emitted when an agent's state changes (e.g., Available to Idle) */\n  AGENT_STATE_CHANGE = 'agent:stateChange',\n\n  /** Emitted when multiple logins are detected for the same agent */\n  AGENT_MULTI_LOGIN = 'agent:multiLogin',\n\n  /** Emitted when an agent successfully logs into their station */\n  AGENT_STATION_LOGIN_SUCCESS = 'agent:stationLoginSuccess',\n\n  /** Emitted when station login attempt fails */\n  AGENT_STATION_LOGIN_FAILED = 'agent:stationLoginFailed',\n\n  /** Emitted when an agent successfully logs out */\n  AGENT_LOGOUT_SUCCESS = 'agent:logoutSuccess',\n\n  /** Emitted when logout attempt fails */\n  AGENT_LOGOUT_FAILED = 'agent:logoutFailed',\n\n  /** Emitted when an agent's directory number is successfully registered */\n  AGENT_DN_REGISTERED = 'agent:dnRegistered',\n\n  /** Emitted when an agent successfully re-authenticates */\n  AGENT_RELOGIN_SUCCESS = 'agent:reloginSuccess',\n\n  /** Emitted when agent state change is successful */\n  AGENT_STATE_CHANGE_SUCCESS = 'agent:stateChangeSuccess',\n\n  /** Emitted when agent state change attempt fails */\n  AGENT_STATE_CHANGE_FAILED = 'agent:stateChangeFailed',\n}\n"],"mappings":";;;;;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAwBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAoDA;AACA;AACA;AACA;AACA;AACA;AACA;AAkCA;AACA;AACA;AACA;AACA;AACA;AACA;AA0CA;AACA;AACA;AACA;AACA;AACA;AACA;AAqDA;AACA;AACA;AACA;AACA;AACA;AACA;AAIA;AACA;AACA;AACA;AACA;AACA;AACA;AASA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AA8BA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAQA;AACA;AACA;AACA;AACA;AACA;AACA;AAUA;AACA;AACA;AACA;AACA;AACA;AACA;AAkBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAQYA,YAAY,GAAAC,OAAA,CAAAD,YAAA,0BAAZA,YAAY;EACtB;EADUA,YAAY;EAItB;EAJUA,YAAY;EAOtB;EAPUA,YAAY;EAUtB;EAVUA,YAAY;EAatB;EAbUA,YAAY;EAgBtB;EAhBUA,YAAY;EAmBtB;EAnBUA,YAAY;EAsBtB;EAtBUA,YAAY;EAyBtB;EAzBUA,YAAY;EA4BtB;EA5BUA,YAAY;EAAA,OAAZA,YAAY;AAAA","ignoreList":[]}
+{"version":3,"names":["AGENT_EVENTS","exports"],"sources":["types.ts"],"sourcesContent":["import {Msg} from '../core/GlobalTypes';\n\n/**\n * Response type received when an agent successfully logs out from the system\n * @public\n * @remarks\n * This type represents the response message sent by the server when an agent\n * successfully logs out. It includes essential details about the logout action\n * and the agent's final state.\n */\nexport type LogoutSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the logout request */\n  trackingId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent (e.g., 'LoggedOut') */\n  status: string;\n  /** Detailed status information */\n  subStatus: string;\n  /** Identity of who initiated the logout if not the agent themselves */\n  loggedOutBy?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type identifier for logout success event */\n  type: 'AgentLogoutSuccess';\n}>;\n\n/**\n * Response type received when an agent successfully relogins to the system\n * @public\n * @remarks\n * Represents the response message when an agent successfully re-authenticates.\n * Contains comprehensive information about the agent's new session, including\n * their state, assigned channels, and device information.\n */\nexport type ReloginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the relogin request */\n  trackingId: string;\n  /** Auxiliary code ID for the agent's initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Directory number assigned to the agent */\n  dn: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Indicates if login is via extension */\n  isExtension: boolean;\n  /** Current login status */\n  status: 'LoggedIn';\n  /** Current sub-status */\n  subStatus: 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Reason for the last state change */\n  lastStateChangeReason?: string;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n  /** Type identifier for relogin success event */\n  type: 'AgentReloginSuccess';\n}>;\n\n/**\n * Response type received when an agent's state is successfully changed\n * @public\n * @remarks\n * Contains information about the agent's new state, including who initiated\n * the change and timestamps for tracking state transitions.\n */\nexport type StateChangeSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the state change request */\n  trackingId: string;\n  /** Auxiliary code ID associated with the new state */\n  auxCodeId: string;\n  /** Current session ID of the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Current status of the agent */\n  status: string;\n  /** Detailed status indicating availability */\n  subStatus: 'Available' | 'Idle';\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of current state change */\n  lastStateChangeTimestamp: number;\n  /** Type identifier for state change success event */\n  type: 'AgentStateChangeSuccess';\n  /** Identity of who initiated the state change */\n  changedBy: string | null;\n  /** ID of the user who initiated the change */\n  changedById: string | null;\n  /** Name of the user who initiated the change */\n  changedByName: string | null;\n  /** Reason for the state change */\n  lastStateChangeReason: string;\n}>;\n\n/**\n * Response type received when an agent successfully logs into their station\n * @public\n * @remarks\n * Represents the success response when an agent logs into their workstation.\n * Includes details about the agent's initial state, assigned teams, and channels.\n */\nexport type StationLoginSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Map of channel types to channel IDs */\n  channelsMap: Record<string, string[]>;\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n}>;\n\n/**\n * Extended response type for station login success that includes notification tracking\n * @public\n * @remarks\n * Similar to StationLoginSuccess but includes additional fields for notification\n * tracking and multimedia profile settings.\n */\nexport type StationLoginSuccessResponse = {\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the agent */\n  agentId: string;\n  /** Tracking ID for the station login request */\n  trackingId: string;\n  /** Auxiliary code ID for initial state */\n  auxCodeId: string;\n  /** ID of the team the agent belongs to */\n  teamId: string;\n  /** New session ID assigned to the agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** List of active interaction IDs */\n  interactionIds: string[];\n  /** Current login status */\n  status: string;\n  /** Current availability status */\n  subStatus: 'Available' | 'Idle';\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Timestamp of last idle code change */\n  lastIdleCodeChangeTimestamp: number;\n  /** Timestamp of last state change */\n  lastStateChangeTimestamp: number;\n  /** Type of agent profile */\n  profileType: string;\n  /** Multimedia profile capacity settings */\n  mmProfile: {\n    /** Maximum concurrent chat capacity */\n    chat: number;\n    /** Maximum concurrent email capacity */\n    email: number;\n    /** Maximum concurrent social media capacity */\n    social: number;\n    /** Maximum concurrent voice call capacity */\n    telephony: number;\n  };\n  /** Phone number for dialing */\n  dialNumber?: string;\n  /** List of roles assigned to the agent */\n  roles?: string[];\n  /** Session ID of the supervising agent if applicable */\n  supervisorSessionId?: string;\n  /** Type identifier for station login success event */\n  type: 'AgentStationLoginSuccess';\n  /** Tracking ID for notifications */\n  notifsTrackingId: string;\n};\n\n/**\n * Extended response type for agent device type update success\n * @public\n * @remarks\n * Represents the response when an agent's device type is successfully updated.\n * Contains all the details of the agent's session and device configuration.\n */\nexport type DeviceTypeUpdateSuccess = Omit<StationLoginSuccessResponse, 'type'> & {\n  type: 'AgentDeviceTypeUpdateSuccess';\n};\n/**\n * Parameters required for initiating an agent logout\n * @public\n * @remarks\n * Defines the parameters that can be provided when logging out an agent,\n * including the reason for logout which helps with reporting and auditing.\n */\nexport type Logout = {\n  /** Reason for the logout action */\n  logoutReason?:\n    | 'User requested logout'\n    | 'Inactivity Logout'\n    | 'User requested agent profile update';\n};\n\n/**\n * Represents the possible states an agent can be in\n * @public\n * @remarks\n * Defines the various states an agent can transition between during their session.\n * Common states include 'Available' (ready to handle interactions), 'Idle' (on break\n * or not ready), and 'RONA' (Response on No Answer).\n */\nexport type AgentState = 'Available' | 'Idle' | 'RONA' | string;\n\n/**\n * Parameters required for changing an agent's state\n * @public\n * @remarks\n * Defines the necessary information for transitioning an agent from one state to another.\n */\nexport type StateChange = {\n  /** New state to transition the agent to */\n  state: AgentState;\n  /** Auxiliary code ID associated with the state change */\n  auxCodeId: string;\n  /** Reason for the state change */\n  lastStateChangeReason?: string;\n  /** ID of the agent whose state is being changed */\n  agentId?: string;\n};\n\n/**\n * Parameters required for agent station login\n * @public\n * @remarks\n * Contains all the necessary information for logging an agent into their workstation,\n * including team assignments, roles, and device configurations.\n */\nexport type UserStationLogin = {\n  /** Phone number for dialing */\n  dialNumber?: string | null;\n  /** Directory number */\n  dn?: string | null;\n  /** ID of the team the agent belongs to */\n  teamId: string | null;\n  /** Name of the team */\n  teamName: string | null;\n  /** List of roles assigned to the agent */\n  roles?: Array<string>;\n  /** ID of the site where the agent is located */\n  siteId: string;\n  /** Indicates if agent uses a different DN than their assigned one */\n  usesOtherDN: boolean;\n  /** ID of the agent's skill profile */\n  skillProfileId?: string;\n  /** ID of the initial auxiliary state code */\n  auxCodeId: string;\n  /** Indicates if login is via extension */\n  isExtension?: boolean;\n  /** Type of device being used */\n  deviceType?: DeviceType;\n  /** Unique identifier of the device */\n  deviceId?: string | null;\n  /** Flag indicating if emergency modal was shown */\n  isEmergencyModalAlreadyDisplayed?: boolean;\n};\n\n/**\n * Available options for agent login methods\n * @public\n * @remarks\n * Defines the supported methods for agent login:\n * - AGENT_DN: Login using agent's direct number\n * - EXTENSION: Login using extension number\n * - BROWSER: Browser-based login\n */\nexport type LoginOption = 'AGENT_DN' | 'EXTENSION' | 'BROWSER';\n\n/**\n * Type of device used for agent login\n * @public\n * @remarks\n * Represents the type of device being used for login. Can be one of the standard\n * LoginOptions or a custom device type string.\n */\nexport type DeviceType = LoginOption | string;\n\n/**\n * Parameters for retrieving buddy agent information\n * @public\n * @remarks\n * Defines the criteria for fetching information about other agents (buddies)\n * in the system, allowing filtering by profile, media type, and state.\n */\nexport type BuddyAgents = {\n  agentProfileId: string;\n  mediaType: string;\n  /** Filter for agent state eg : Available | Idle  */\n  state?: string;\n};\n\n/**\n * Detailed information about a buddy agent\n * @public\n * @remarks\n * Contains comprehensive information about a buddy agent including their\n * current state, assignments, and contact information.\n */\nexport type BuddyDetails = {\n  agentId: string;\n  state: string;\n  teamId: string;\n  dn: string;\n  agentName: string;\n  siteId: string;\n};\n\n/**\n * Response type received when successfully retrieving buddy agent information\n * @public\n * @remarks\n * Contains the list of buddy agents and their details returned from a buddy\n * agent lookup request. Used for monitoring team member statuses and availability.\n */\nexport type BuddyAgentsSuccess = Msg<{\n  /** Message type identifier for agent desktop events */\n  eventType: 'AgentDesktopMessage';\n  /** Unique identifier of the requesting agent */\n  agentId: string;\n  /** Tracking ID for the buddy list request */\n  trackingId: string;\n  /** Current session ID of the requesting agent */\n  agentSessionId: string;\n  /** Organization ID the agent belongs to */\n  orgId: string;\n  /** Type identifier for buddy agents response */\n  type: 'BuddyAgents';\n  /** List of buddy agents and their details */\n  agentList: Array<BuddyDetails>;\n}>;\n\n/**\n * Events emitted by the agent service for various state changes and actions\n * @public\n * @remarks\n * Enumeration of all possible events that can be emitted by the agent service.\n * These events can be used to track and respond to changes in agent state,\n * login status, and other important agent-related activities.\n */\nexport enum AGENT_EVENTS {\n  /** Emitted when an agent's state changes (e.g., Available to Idle) */\n  AGENT_STATE_CHANGE = 'agent:stateChange',\n\n  /** Emitted when multiple logins are detected for the same agent */\n  AGENT_MULTI_LOGIN = 'agent:multiLogin',\n\n  /** Emitted when an agent successfully logs into their station */\n  AGENT_STATION_LOGIN_SUCCESS = 'agent:stationLoginSuccess',\n\n  /** Emitted when station login attempt fails */\n  AGENT_STATION_LOGIN_FAILED = 'agent:stationLoginFailed',\n\n  /** Emitted when an agent successfully logs out */\n  AGENT_LOGOUT_SUCCESS = 'agent:logoutSuccess',\n\n  /** Emitted when logout attempt fails */\n  AGENT_LOGOUT_FAILED = 'agent:logoutFailed',\n\n  /** Emitted when an agent's directory number is successfully registered */\n  AGENT_DN_REGISTERED = 'agent:dnRegistered',\n\n  /** Emitted when an agent successfully re-authenticates */\n  AGENT_RELOGIN_SUCCESS = 'agent:reloginSuccess',\n\n  /** Emitted when agent state change is successful */\n  AGENT_STATE_CHANGE_SUCCESS = 'agent:stateChangeSuccess',\n\n  /** Emitted when agent state change attempt fails */\n  AGENT_STATE_CHANGE_FAILED = 'agent:stateChangeFailed',\n}\n"],"mappings":";;;;;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAwBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAoDA;AACA;AACA;AACA;AACA;AACA;AACA;AAkCA;AACA;AACA;AACA;AACA;AACA;AACA;AA0CA;AACA;AACA;AACA;AACA;AACA;AACA;AAqDA;AACA;AACA;AACA;AACA;AACA;AACA;AAIA;AACA;AACA;AACA;AACA;AACA;AACA;AASA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AA8BA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AAQA;AACA;AACA;AACA;AACA;AACA;AACA;AAUA;AACA;AACA;AACA;AACA;AACA;AACA;AAkBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAQYA,YAAY,GAAAC,OAAA,CAAAD,YAAA,0BAAZA,YAAY;EACtB;EADUA,YAAY;EAItB;EAJUA,YAAY;EAOtB;EAPUA,YAAY;EAUtB;EAVUA,YAAY;EAatB;EAbUA,YAAY;EAgBtB;EAhBUA,YAAY;EAmBtB;EAnBUA,YAAY;EAsBtB;EAtBUA,YAAY;EAyBtB;EAzBUA,YAAY;EA4BtB;EA5BUA,YAAY;EAAA,OAAZA,YAAY;AAAA","ignoreList":[]}

package/dist/services/config/Util.js

@@ -118,7 +118,8 @@ function parseAgentConfigs(profileData) {
     orgSettingsData,
     agentProfileData,
     dialPlanData,
-    urlMapping
+    urlMapping,
+    aiFeatureFlags
   } = profileData;
   const tenantDataTimeout = tenantData.timeoutDesktopInactivityEnabled ? tenantData.timeoutDesktopInactivityMins : null;
   const inactivityTimeoutTimer = agentProfileData.timeoutDesktopInactivityCustomEnabled ? agentProfileData.timeoutDesktopInactivityMins : tenantDataTimeout;
@@ -132,9 +133,10 @@ function parseAgentConfigs(profileData) {
   }); // pushing available state to idle codes
 
   const defaultWrapUpData = getDefaultWrapUpCode(wrapupCodes);
+  const aiFeature = aiFeatureFlags?.data?.length > 0 ? aiFeatureFlags.data[0] : undefined;
   const finalData = {
     teams: teamData,
-    defaultDn: userData.defaultDialledNumber,
+    defaultDn: userData.deafultDialledNumber,
     forceDefaultDn: tenantData.forceDefaultDn,
     forceDefaultDnForAgent: getDefaultAgentDN(agentProfileData.agentDNValidation),
     regexUS: tenantData.dnDefaultRegex,
@@ -153,6 +155,7 @@ function parseAgentConfigs(profileData) {
     siteId: userData.siteId,
     enterpriseId: orgInfoData.tenantId,
     tenantTimezone: orgInfoData.timezone,
+    environment: orgInfoData.environment,
     privacyShieldVisible: tenantData.privacyShieldVisible,
     organizationIdleCodes: [],
     // TODO: for supervisor, getOrgFilteredIdleCodes(auxCodes, false),
@@ -176,7 +179,7 @@ function parseAgentConfigs(profileData) {
     isAgentAvailableAfterOutdial: agentProfileData.agentAvailableAfterOutdial,
     outDialEp: agentProfileData.outdialEntryPointId,
     isCampaignManagementEnabled: orgSettingsData.campaignManagerEnabled,
-    isEndCallEnabled: tenantData.endCallEnabled,
+    isEndTaskEnabled: tenantData.endCallEnabled,
     isEndConsultEnabled: tenantData.endConsultEnabled,
     callVariablesSuppressed: tenantData.callVariablesSuppressed,
     agentDbId: userData.dbId,
@@ -196,7 +199,8 @@ function parseAgentConfigs(profileData) {
     maskSensitiveData: orgSettingsData.maskSensitiveData ? orgSettingsData.maskSensitiveData : false,
     microsoftConfig: getMsftConfig(agentProfileData),
     webexConfig: getWebexConfig(agentProfileData),
-    lostConnectionRecoveryTimeout: tenantData.lostConnectionRecoveryTimeout || _constants.LOST_CONNECTION_RECOVERY_TIMEOUT
+    lostConnectionRecoveryTimeout: tenantData.lostConnectionRecoveryTimeout || _constants.LOST_CONNECTION_RECOVERY_TIMEOUT,
+    aiFeature
   };
   return finalData;
 }