@open-mercato/core 0.6.8-develop.6998.1.d2bc46c56c → 0.6.8-develop.7001.1.03608ab252

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (651) hide show
  1. package/.turbo/turbo-build.log +2 -2
  2. package/dist/generated/entities/warranty_claim/index.js +105 -0
  3. package/dist/generated/entities/warranty_claim/index.js.map +7 -0
  4. package/dist/generated/entities/warranty_claim_event/index.js +25 -0
  5. package/dist/generated/entities/warranty_claim_event/index.js.map +7 -0
  6. package/dist/generated/entities/warranty_claim_line/index.js +77 -0
  7. package/dist/generated/entities/warranty_claim_line/index.js.map +7 -0
  8. package/dist/generated/entities/warranty_claim_registration/index.js +43 -0
  9. package/dist/generated/entities/warranty_claim_registration/index.js.map +7 -0
  10. package/dist/generated/entities/warranty_claim_sequence/index.js +17 -0
  11. package/dist/generated/entities/warranty_claim_sequence/index.js.map +7 -0
  12. package/dist/generated/entities/warranty_claim_settings/index.js +43 -0
  13. package/dist/generated/entities/warranty_claim_settings/index.js.map +7 -0
  14. package/dist/generated/entities/warranty_claim_sla_signal/index.js +25 -0
  15. package/dist/generated/entities/warranty_claim_sla_signal/index.js.map +7 -0
  16. package/dist/generated/entities/warranty_troubleshooting_guide/index.js +25 -0
  17. package/dist/generated/entities/warranty_troubleshooting_guide/index.js.map +7 -0
  18. package/dist/generated/entities/warranty_vendor_policy/index.js +31 -0
  19. package/dist/generated/entities/warranty_vendor_policy/index.js.map +7 -0
  20. package/dist/generated/entities.ids.generated.js +12 -0
  21. package/dist/generated/entities.ids.generated.js.map +2 -2
  22. package/dist/generated/entity-fields-registry.js +200 -0
  23. package/dist/generated/entity-fields-registry.js.map +2 -2
  24. package/dist/helpers/integration/api.js +3 -2
  25. package/dist/helpers/integration/api.js.map +2 -2
  26. package/dist/helpers/integration/salesFixtures.js +13 -6
  27. package/dist/helpers/integration/salesFixtures.js.map +2 -2
  28. package/dist/modules/attachments/di.js +18 -0
  29. package/dist/modules/attachments/di.js.map +2 -2
  30. package/dist/modules/attachments/fields/attachment.js +186 -26
  31. package/dist/modules/attachments/fields/attachment.js.map +2 -2
  32. package/dist/modules/attachments/lib/scoped-upload-service.js +202 -0
  33. package/dist/modules/attachments/lib/scoped-upload-service.js.map +7 -0
  34. package/dist/modules/attachments/lib/target-access-service.js +39 -0
  35. package/dist/modules/attachments/lib/target-access-service.js.map +7 -0
  36. package/dist/modules/auth/api/logout.js +37 -10
  37. package/dist/modules/auth/api/logout.js.map +2 -2
  38. package/dist/modules/auth/api/reset/confirm.js +7 -0
  39. package/dist/modules/auth/api/reset/confirm.js.map +2 -2
  40. package/dist/modules/auth/api/reset.js +7 -0
  41. package/dist/modules/auth/api/reset.js.map +2 -2
  42. package/dist/modules/auth/commands/users.js +13 -0
  43. package/dist/modules/auth/commands/users.js.map +2 -2
  44. package/dist/modules/auth/events.js +15 -0
  45. package/dist/modules/auth/events.js.map +2 -2
  46. package/dist/modules/customers/api/companies/route.js +1 -0
  47. package/dist/modules/customers/api/companies/route.js.map +2 -2
  48. package/dist/modules/customers/backend/customers/companies-v2/[id]/page.js +2 -2
  49. package/dist/modules/customers/backend/customers/companies-v2/[id]/page.js.map +2 -2
  50. package/dist/modules/customers/backend/customers/people-v2/[id]/page.js +2 -2
  51. package/dist/modules/customers/backend/customers/people-v2/[id]/page.js.map +2 -2
  52. package/dist/modules/customers/components/detail/assignableStaff.js +6 -69
  53. package/dist/modules/customers/components/detail/assignableStaff.js.map +2 -2
  54. package/dist/modules/customers/lib/assignableStaff.js +76 -0
  55. package/dist/modules/customers/lib/assignableStaff.js.map +7 -0
  56. package/dist/modules/data_sync/lib/batch-stream.js +56 -0
  57. package/dist/modules/data_sync/lib/batch-stream.js.map +7 -0
  58. package/dist/modules/data_sync/lib/sync-engine.js +165 -103
  59. package/dist/modules/data_sync/lib/sync-engine.js.map +2 -2
  60. package/dist/modules/inbox_ops/api/emails/[id]/reprocess/route.js +4 -0
  61. package/dist/modules/inbox_ops/api/emails/[id]/reprocess/route.js.map +2 -2
  62. package/dist/modules/inbox_ops/api/extract/route.js +4 -0
  63. package/dist/modules/inbox_ops/api/extract/route.js.map +2 -2
  64. package/dist/modules/inbox_ops/api/webhook/inbound.js +4 -0
  65. package/dist/modules/inbox_ops/api/webhook/inbound.js.map +2 -2
  66. package/dist/modules/sales/commands/documents.js +8 -8
  67. package/dist/modules/sales/commands/documents.js.map +2 -2
  68. package/dist/modules/warranty_claims/acl.js +75 -0
  69. package/dist/modules/warranty_claims/acl.js.map +7 -0
  70. package/dist/modules/warranty_claims/ai-agents.js +161 -0
  71. package/dist/modules/warranty_claims/ai-agents.js.map +7 -0
  72. package/dist/modules/warranty_claims/ai-tools.js +591 -0
  73. package/dist/modules/warranty_claims/ai-tools.js.map +7 -0
  74. package/dist/modules/warranty_claims/api/ai/assess/route.js +304 -0
  75. package/dist/modules/warranty_claims/api/ai/assess/route.js.map +7 -0
  76. package/dist/modules/warranty_claims/api/ai/draft-reply/route.js +127 -0
  77. package/dist/modules/warranty_claims/api/ai/draft-reply/route.js.map +7 -0
  78. package/dist/modules/warranty_claims/api/ai/suggest/route.js +177 -0
  79. package/dist/modules/warranty_claims/api/ai/suggest/route.js.map +7 -0
  80. package/dist/modules/warranty_claims/api/assign/route.js +124 -0
  81. package/dist/modules/warranty_claims/api/assign/route.js.map +7 -0
  82. package/dist/modules/warranty_claims/api/assignees/route.js +97 -0
  83. package/dist/modules/warranty_claims/api/assignees/route.js.map +7 -0
  84. package/dist/modules/warranty_claims/api/credit-memo/route.js +152 -0
  85. package/dist/modules/warranty_claims/api/credit-memo/route.js.map +7 -0
  86. package/dist/modules/warranty_claims/api/entitlement/route.js +145 -0
  87. package/dist/modules/warranty_claims/api/entitlement/route.js.map +7 -0
  88. package/dist/modules/warranty_claims/api/events/route.js +199 -0
  89. package/dist/modules/warranty_claims/api/events/route.js.map +7 -0
  90. package/dist/modules/warranty_claims/api/external/claims/route.js +446 -0
  91. package/dist/modules/warranty_claims/api/external/claims/route.js.map +7 -0
  92. package/dist/modules/warranty_claims/api/lines/route.js +258 -0
  93. package/dist/modules/warranty_claims/api/lines/route.js.map +7 -0
  94. package/dist/modules/warranty_claims/api/openapi.js +27 -0
  95. package/dist/modules/warranty_claims/api/openapi.js.map +7 -0
  96. package/dist/modules/warranty_claims/api/portal/attachments/route.js +490 -0
  97. package/dist/modules/warranty_claims/api/portal/attachments/route.js.map +7 -0
  98. package/dist/modules/warranty_claims/api/portal/claims/[id]/route.js +178 -0
  99. package/dist/modules/warranty_claims/api/portal/claims/[id]/route.js.map +7 -0
  100. package/dist/modules/warranty_claims/api/portal/claims/[id]/shared.js +101 -0
  101. package/dist/modules/warranty_claims/api/portal/claims/[id]/shared.js.map +7 -0
  102. package/dist/modules/warranty_claims/api/portal/claims/[id]/submit/route.js +78 -0
  103. package/dist/modules/warranty_claims/api/portal/claims/[id]/submit/route.js.map +7 -0
  104. package/dist/modules/warranty_claims/api/portal/claims/[id]/withdraw/route.js +81 -0
  105. package/dist/modules/warranty_claims/api/portal/claims/[id]/withdraw/route.js.map +7 -0
  106. package/dist/modules/warranty_claims/api/portal/claims/route.js +462 -0
  107. package/dist/modules/warranty_claims/api/portal/claims/route.js.map +7 -0
  108. package/dist/modules/warranty_claims/api/portal/events/route.js +228 -0
  109. package/dist/modules/warranty_claims/api/portal/events/route.js.map +7 -0
  110. package/dist/modules/warranty_claims/api/portal/options/route.js +91 -0
  111. package/dist/modules/warranty_claims/api/portal/options/route.js.map +7 -0
  112. package/dist/modules/warranty_claims/api/portal/orders/lines/route.js +172 -0
  113. package/dist/modules/warranty_claims/api/portal/orders/lines/route.js.map +7 -0
  114. package/dist/modules/warranty_claims/api/portal/orders/route.js +151 -0
  115. package/dist/modules/warranty_claims/api/portal/orders/route.js.map +7 -0
  116. package/dist/modules/warranty_claims/api/portal/troubleshooting/route.js +121 -0
  117. package/dist/modules/warranty_claims/api/portal/troubleshooting/route.js.map +7 -0
  118. package/dist/modules/warranty_claims/api/receiving/route.js +176 -0
  119. package/dist/modules/warranty_claims/api/receiving/route.js.map +7 -0
  120. package/dist/modules/warranty_claims/api/registrations/route.js +382 -0
  121. package/dist/modules/warranty_claims/api/registrations/route.js.map +7 -0
  122. package/dist/modules/warranty_claims/api/replacement-order/route.js +150 -0
  123. package/dist/modules/warranty_claims/api/replacement-order/route.js.map +7 -0
  124. package/dist/modules/warranty_claims/api/return-label/route.js +235 -0
  125. package/dist/modules/warranty_claims/api/return-label/route.js.map +7 -0
  126. package/dist/modules/warranty_claims/api/risk/route.js +101 -0
  127. package/dist/modules/warranty_claims/api/risk/route.js.map +7 -0
  128. package/dist/modules/warranty_claims/api/route.js +482 -0
  129. package/dist/modules/warranty_claims/api/route.js.map +7 -0
  130. package/dist/modules/warranty_claims/api/sales-return/route.js +151 -0
  131. package/dist/modules/warranty_claims/api/sales-return/route.js.map +7 -0
  132. package/dist/modules/warranty_claims/api/settings-general/route.js +195 -0
  133. package/dist/modules/warranty_claims/api/settings-general/route.js.map +7 -0
  134. package/dist/modules/warranty_claims/api/stats/route.js +199 -0
  135. package/dist/modules/warranty_claims/api/stats/route.js.map +7 -0
  136. package/dist/modules/warranty_claims/api/submit/route.js +120 -0
  137. package/dist/modules/warranty_claims/api/submit/route.js.map +7 -0
  138. package/dist/modules/warranty_claims/api/transition/route.js +126 -0
  139. package/dist/modules/warranty_claims/api/transition/route.js.map +7 -0
  140. package/dist/modules/warranty_claims/api/troubleshooting-guides/route.js +261 -0
  141. package/dist/modules/warranty_claims/api/troubleshooting-guides/route.js.map +7 -0
  142. package/dist/modules/warranty_claims/api/vendor-policies/route.js +311 -0
  143. package/dist/modules/warranty_claims/api/vendor-policies/route.js.map +7 -0
  144. package/dist/modules/warranty_claims/api/vendor-recovery/route.js +130 -0
  145. package/dist/modules/warranty_claims/api/vendor-recovery/route.js.map +7 -0
  146. package/dist/modules/warranty_claims/api/vendor-recovery-suggestions/route.js +153 -0
  147. package/dist/modules/warranty_claims/api/vendor-recovery-suggestions/route.js.map +7 -0
  148. package/dist/modules/warranty_claims/backend/components/AiAssessButtons.js +268 -0
  149. package/dist/modules/warranty_claims/backend/components/AiAssessButtons.js.map +7 -0
  150. package/dist/modules/warranty_claims/backend/components/ClaimStageProgress.js +54 -0
  151. package/dist/modules/warranty_claims/backend/components/ClaimStageProgress.js.map +7 -0
  152. package/dist/modules/warranty_claims/backend/components/ClaimStatusBadge.js +87 -0
  153. package/dist/modules/warranty_claims/backend/components/ClaimStatusBadge.js.map +7 -0
  154. package/dist/modules/warranty_claims/backend/components/ClaimsKpiStrip.js +120 -0
  155. package/dist/modules/warranty_claims/backend/components/ClaimsKpiStrip.js.map +7 -0
  156. package/dist/modules/warranty_claims/backend/components/EntitlementLookupBadge.js +135 -0
  157. package/dist/modules/warranty_claims/backend/components/EntitlementLookupBadge.js.map +7 -0
  158. package/dist/modules/warranty_claims/backend/components/ReceivingPanel.js +218 -0
  159. package/dist/modules/warranty_claims/backend/components/ReceivingPanel.js.map +7 -0
  160. package/dist/modules/warranty_claims/backend/components/ReturnLabelPanel.js +231 -0
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  162. package/dist/modules/warranty_claims/backend/components/TroubleshootingWalker.js +82 -0
  163. package/dist/modules/warranty_claims/backend/components/TroubleshootingWalker.js.map +7 -0
  164. package/dist/modules/warranty_claims/backend/components/VendorRecoverySuggestionsPanel.js +136 -0
  165. package/dist/modules/warranty_claims/backend/components/VendorRecoverySuggestionsPanel.js.map +7 -0
  166. package/dist/modules/warranty_claims/backend/components/WarrantyWorkspace.js +41 -0
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  172. package/dist/modules/warranty_claims/backend/components/orderLookup.js +81 -0
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  174. package/dist/modules/warranty_claims/backend/components/productLookup.js +317 -0
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  176. package/dist/modules/warranty_claims/backend/components/useUserDisplayNames.js +61 -0
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  178. package/dist/modules/warranty_claims/backend/page.js +1088 -0
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  513. package/src/modules/warranty_claims/backend/components/ReturnLabelPanel.tsx +292 -0
  514. package/src/modules/warranty_claims/backend/components/TroubleshootingWalker.tsx +125 -0
  515. package/src/modules/warranty_claims/backend/components/VendorRecoverySuggestionsPanel.tsx +217 -0
  516. package/src/modules/warranty_claims/backend/components/WarrantyWorkspace.tsx +66 -0
  517. package/src/modules/warranty_claims/backend/components/claimReasonOptions.ts +57 -0
  518. package/src/modules/warranty_claims/backend/components/claimSla.tsx +127 -0
  519. package/src/modules/warranty_claims/backend/components/orderLookup.ts +109 -0
  520. package/src/modules/warranty_claims/backend/components/productLookup.tsx +433 -0
  521. package/src/modules/warranty_claims/backend/components/useUserDisplayNames.ts +66 -0
  522. package/src/modules/warranty_claims/backend/page.meta.ts +12 -0
  523. package/src/modules/warranty_claims/backend/page.tsx +1302 -0
  524. package/src/modules/warranty_claims/backend/warranty_claims/[id]/edit/page.meta.ts +12 -0
  525. package/src/modules/warranty_claims/backend/warranty_claims/[id]/edit/page.tsx +531 -0
  526. package/src/modules/warranty_claims/backend/warranty_claims/[id]/page.meta.ts +12 -0
  527. package/src/modules/warranty_claims/backend/warranty_claims/[id]/page.tsx +2599 -0
  528. package/src/modules/warranty_claims/backend/warranty_claims/create/page.meta.ts +12 -0
  529. package/src/modules/warranty_claims/backend/warranty_claims/create/page.tsx +1533 -0
  530. package/src/modules/warranty_claims/backend/warranty_claims/registrations/[id]/edit/page.meta.ts +13 -0
  531. package/src/modules/warranty_claims/backend/warranty_claims/registrations/[id]/edit/page.tsx +136 -0
  532. package/src/modules/warranty_claims/backend/warranty_claims/registrations/create/page.meta.ts +13 -0
  533. package/src/modules/warranty_claims/backend/warranty_claims/registrations/create/page.tsx +52 -0
  534. package/src/modules/warranty_claims/backend/warranty_claims/registrations/page.meta.ts +15 -0
  535. package/src/modules/warranty_claims/backend/warranty_claims/registrations/page.tsx +555 -0
  536. package/src/modules/warranty_claims/backend/warranty_claims/registrations/registrationForm.tsx +295 -0
  537. package/src/modules/warranty_claims/backend/warranty_claims/settings/page.meta.ts +15 -0
  538. package/src/modules/warranty_claims/backend/warranty_claims/settings/page.tsx +1903 -0
  539. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/TroubleshootingTreeBuilder.tsx +550 -0
  540. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/[id]/edit/page.meta.ts +15 -0
  541. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/[id]/edit/page.tsx +141 -0
  542. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/create/page.meta.ts +15 -0
  543. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/create/page.tsx +57 -0
  544. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/page.meta.ts +17 -0
  545. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/page.tsx +477 -0
  546. package/src/modules/warranty_claims/backend/warranty_claims/troubleshooting-guides/troubleshootingGuideForm.tsx +214 -0
  547. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/[id]/edit/page.meta.ts +15 -0
  548. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/[id]/edit/page.tsx +137 -0
  549. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/create/page.meta.ts +15 -0
  550. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/create/page.tsx +51 -0
  551. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/page.meta.ts +17 -0
  552. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/page.tsx +506 -0
  553. package/src/modules/warranty_claims/backend/warranty_claims/vendor-policies/vendorPolicyForm.tsx +220 -0
  554. package/src/modules/warranty_claims/ce.ts +44 -0
  555. package/src/modules/warranty_claims/commands/claim-lines.ts +1082 -0
  556. package/src/modules/warranty_claims/commands/claims.ts +3364 -0
  557. package/src/modules/warranty_claims/commands/index.ts +3 -0
  558. package/src/modules/warranty_claims/commands/settings.ts +198 -0
  559. package/src/modules/warranty_claims/commands/shared.ts +212 -0
  560. package/src/modules/warranty_claims/data/constants.ts +37 -0
  561. package/src/modules/warranty_claims/data/enrichers.ts +165 -0
  562. package/src/modules/warranty_claims/data/entities.ts +663 -0
  563. package/src/modules/warranty_claims/data/validators.ts +634 -0
  564. package/src/modules/warranty_claims/di.ts +34 -0
  565. package/src/modules/warranty_claims/encryption.ts +26 -0
  566. package/src/modules/warranty_claims/events.ts +81 -0
  567. package/src/modules/warranty_claims/extension-points.ts +16 -0
  568. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/[id]/page.meta.ts +9 -0
  569. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/[id]/page.tsx +1037 -0
  570. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/new/page.meta.ts +9 -0
  571. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/new/page.tsx +1409 -0
  572. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/page.meta.ts +16 -0
  573. package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/page.tsx +304 -0
  574. package/src/modules/warranty_claims/i18n/de.json +1270 -0
  575. package/src/modules/warranty_claims/i18n/en.json +1270 -0
  576. package/src/modules/warranty_claims/i18n/es.json +1270 -0
  577. package/src/modules/warranty_claims/i18n/ko.json +1270 -0
  578. package/src/modules/warranty_claims/i18n/pl.json +1270 -0
  579. package/src/modules/warranty_claims/index.ts +13 -0
  580. package/src/modules/warranty_claims/lib/aiAssist.ts +677 -0
  581. package/src/modules/warranty_claims/lib/apiIdsFilter.ts +12 -0
  582. package/src/modules/warranty_claims/lib/assigneeNames.ts +184 -0
  583. package/src/modules/warranty_claims/lib/attachmentVisibility.ts +5 -0
  584. package/src/modules/warranty_claims/lib/bulkFeedback.ts +6 -0
  585. package/src/modules/warranty_claims/lib/businessHours.ts +333 -0
  586. package/src/modules/warranty_claims/lib/businessHoursForm.ts +206 -0
  587. package/src/modules/warranty_claims/lib/claimTypeConfig.ts +49 -0
  588. package/src/modules/warranty_claims/lib/decryptionSafety.ts +19 -0
  589. package/src/modules/warranty_claims/lib/deskFilters.ts +131 -0
  590. package/src/modules/warranty_claims/lib/dictionaries.ts +212 -0
  591. package/src/modules/warranty_claims/lib/dictionaryLabels.ts +16 -0
  592. package/src/modules/warranty_claims/lib/emailIntake.ts +123 -0
  593. package/src/modules/warranty_claims/lib/escalation.ts +83 -0
  594. package/src/modules/warranty_claims/lib/externalIntake.ts +362 -0
  595. package/src/modules/warranty_claims/lib/grading.ts +23 -0
  596. package/src/modules/warranty_claims/lib/listSegments.ts +19 -0
  597. package/src/modules/warranty_claims/lib/orderOwnership.ts +58 -0
  598. package/src/modules/warranty_claims/lib/portalAttachmentUpload.ts +11 -0
  599. package/src/modules/warranty_claims/lib/portalAttachmentValidation.ts +115 -0
  600. package/src/modules/warranty_claims/lib/portalClaimAccess.ts +37 -0
  601. package/src/modules/warranty_claims/lib/quantity.ts +15 -0
  602. package/src/modules/warranty_claims/lib/risk.ts +371 -0
  603. package/src/modules/warranty_claims/lib/settings.ts +76 -0
  604. package/src/modules/warranty_claims/lib/stateMachine.ts +130 -0
  605. package/src/modules/warranty_claims/lib/timelineFilters.ts +22 -0
  606. package/src/modules/warranty_claims/lib/triage.ts +366 -0
  607. package/src/modules/warranty_claims/lib/troubleshooting.ts +157 -0
  608. package/src/modules/warranty_claims/lib/tryResolve.ts +7 -0
  609. package/src/modules/warranty_claims/lib/vendorPolicyRecovery.ts +182 -0
  610. package/src/modules/warranty_claims/lib/warrantyPreview.ts +20 -0
  611. package/src/modules/warranty_claims/migrations/.snapshot-open-mercato.json +3525 -0
  612. package/src/modules/warranty_claims/migrations/Migration20260703191537_warranty_claims.ts +38 -0
  613. package/src/modules/warranty_claims/migrations/Migration20260704115605_warranty_claims.ts +17 -0
  614. package/src/modules/warranty_claims/migrations/Migration20260704230000_warranty_claims.ts +17 -0
  615. package/src/modules/warranty_claims/migrations/Migration20260705121601_warranty_claims.ts +37 -0
  616. package/src/modules/warranty_claims/migrations/Migration20260709120000_warranty_claims.ts +25 -0
  617. package/src/modules/warranty_claims/migrations/Migration20260710023607_warranty_claims.ts +13 -0
  618. package/src/modules/warranty_claims/migrations/Migration20260716203936_warranty_claims.ts +15 -0
  619. package/src/modules/warranty_claims/migrations/Migration20260717150000_warranty_claims.ts +13 -0
  620. package/src/modules/warranty_claims/migrations/Migration20260719120000_warranty_claims.ts +13 -0
  621. package/src/modules/warranty_claims/migrations/Migration20260813103053_warranty_claims.ts +11 -0
  622. package/src/modules/warranty_claims/notifications.client.ts +78 -0
  623. package/src/modules/warranty_claims/notifications.ts +101 -0
  624. package/src/modules/warranty_claims/search.ts +199 -0
  625. package/src/modules/warranty_claims/services/adjudicationEvaluator.ts +344 -0
  626. package/src/modules/warranty_claims/services/claimNumberGenerator.ts +69 -0
  627. package/src/modules/warranty_claims/services/entitlementResolver.ts +102 -0
  628. package/src/modules/warranty_claims/services/returnLabelProvider.ts +30 -0
  629. package/src/modules/warranty_claims/setup.ts +154 -0
  630. package/src/modules/warranty_claims/subscribers/auto-vendor-recovery.ts +140 -0
  631. package/src/modules/warranty_claims/subscribers/claim-assigned-notification.ts +54 -0
  632. package/src/modules/warranty_claims/subscribers/claim-customer-reply-notification.ts +68 -0
  633. package/src/modules/warranty_claims/subscribers/claim-status-notification.ts +100 -0
  634. package/src/modules/warranty_claims/subscribers/claim-submitted-notification.ts +53 -0
  635. package/src/modules/warranty_claims/subscribers/email-to-claim.ts +175 -0
  636. package/src/modules/warranty_claims/subscribers/return-shipment-tracking.ts +226 -0
  637. package/src/modules/warranty_claims/subscribers/vendor-recovery-reconciliation-undo.ts +28 -0
  638. package/src/modules/warranty_claims/subscribers/vendor-recovery-reconciliation.ts +31 -0
  639. package/src/modules/warranty_claims/widgets/dashboard/claims-queue/config.ts +15 -0
  640. package/src/modules/warranty_claims/widgets/dashboard/claims-queue/widget.client.tsx +237 -0
  641. package/src/modules/warranty_claims/widgets/dashboard/claims-queue/widget.ts +27 -0
  642. package/src/modules/warranty_claims/widgets/injection/claims-ai-trigger/widget.client.tsx +527 -0
  643. package/src/modules/warranty_claims/widgets/injection/claims-ai-trigger/widget.ts +37 -0
  644. package/src/modules/warranty_claims/widgets/injection/customer-claims-tab/widget.ts +21 -0
  645. package/src/modules/warranty_claims/widgets/injection/customer-claims-tab.tsx +210 -0
  646. package/src/modules/warranty_claims/widgets/injection/order-claims-tab/widget.ts +21 -0
  647. package/src/modules/warranty_claims/widgets/injection/order-claims-tab.tsx +210 -0
  648. package/src/modules/warranty_claims/widgets/injection-table.ts +36 -0
  649. package/src/modules/warranty_claims/widgets/notifications/WarrantyClaimNotificationRenderer.tsx +253 -0
  650. package/src/modules/warranty_claims/widgets/notifications/index.ts +1 -0
  651. package/src/modules/warranty_claims/workers/sla-escalation-sweep.ts +450 -0
@@ -0,0 +1,260 @@
1
+ import { NextResponse } from 'next/server'
2
+ import { z } from 'zod'
3
+ import type { EntityManager } from '@mikro-orm/postgresql'
4
+ import type { AuthContext } from '@open-mercato/shared/lib/auth/server'
5
+ import { createRequestContainer } from '@open-mercato/shared/lib/di/container'
6
+ import type { CommandBus, CommandRuntimeContext } from '@open-mercato/shared/lib/commands'
7
+ import { isCrudHttpError } from '@open-mercato/shared/lib/crud/errors'
8
+ import { runRouteMutationGuards, type RouteMutationGuardResult } from '@open-mercato/shared/lib/crud/route-mutation-guard'
9
+ import { findWithDecryption } from '@open-mercato/shared/lib/encryption/find'
10
+ import type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'
11
+ import { getCustomerAuthFromRequest, type CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'
12
+ import { WarrantyClaim, WarrantyClaimEvent } from '../../../data/entities'
13
+ import type { CommentClaimInput } from '../../../data/validators'
14
+ import { WARRANTY_CLAIM_RESOURCE_KIND } from '../../../commands/shared'
15
+ import { loadPortalOwnedClaim } from '../../../lib/portalClaimAccess'
16
+
17
+ export const metadata = {
18
+ GET: { requireAuth: false },
19
+ POST: { requireAuth: false },
20
+ }
21
+
22
+ const eventQuerySchema = z.object({
23
+ claimId: z.string().uuid(),
24
+ })
25
+
26
+ const portalCommentSchema = z
27
+ .object({
28
+ claimId: z.string().uuid(),
29
+ body: z.string().trim().min(1).max(8000),
30
+ })
31
+ .strict()
32
+
33
+ type PortalContext = {
34
+ auth: CustomerAuthContext
35
+ customerId: string
36
+ tenantId: string
37
+ organizationId: string
38
+ em: EntityManager
39
+ commandCtx: CommandRuntimeContext
40
+ }
41
+
42
+ function toRecord(value: unknown): Record<string, unknown> {
43
+ return value && typeof value === 'object' && !Array.isArray(value) ? value as Record<string, unknown> : {}
44
+ }
45
+
46
+ function relationId(value: unknown): string | null {
47
+ if (typeof value === 'string') return value
48
+ const record = toRecord(value)
49
+ return typeof record.id === 'string' ? record.id : null
50
+ }
51
+
52
+ function toIso(value: Date | string | null | undefined): string | null {
53
+ if (!value) return null
54
+ if (value instanceof Date) return value.toISOString()
55
+ const date = new Date(value)
56
+ return Number.isNaN(date.getTime()) ? value : date.toISOString()
57
+ }
58
+
59
+ function serializeEvent(event: WarrantyClaimEvent) {
60
+ return {
61
+ id: event.id,
62
+ claimId: relationId(event.claim),
63
+ kind: event.kind,
64
+ visibility: event.visibility,
65
+ body: event.body ?? null,
66
+ payload: event.payload ?? null,
67
+ actorCustomerId: event.actorCustomerId ?? null,
68
+ createdAt: toIso(event.createdAt),
69
+ }
70
+ }
71
+
72
+ async function resolvePortalContext(req: Request): Promise<PortalContext | Response> {
73
+ const auth = await getCustomerAuthFromRequest(req)
74
+ if (!auth) {
75
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.unauthorized' }, { status: 401 })
76
+ }
77
+ if (!auth.customerEntityId) {
78
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.customerAccountNotLinked' }, { status: 403 })
79
+ }
80
+ const container = await createRequestContainer()
81
+ const em = container.resolve('em') as EntityManager
82
+ const commandAuth: NonNullable<AuthContext> = {
83
+ sub: auth.sub,
84
+ sid: auth.sid,
85
+ tenantId: auth.tenantId,
86
+ orgId: auth.orgId,
87
+ email: auth.email,
88
+ customerEntityId: auth.customerEntityId ?? null,
89
+ personEntityId: auth.personEntityId ?? null,
90
+ }
91
+ return {
92
+ auth,
93
+ customerId: auth.customerEntityId,
94
+ tenantId: auth.tenantId,
95
+ organizationId: auth.orgId,
96
+ em,
97
+ commandCtx: {
98
+ container,
99
+ auth: commandAuth,
100
+ organizationScope: null,
101
+ selectedOrganizationId: auth.orgId,
102
+ organizationIds: [auth.orgId],
103
+ request: req,
104
+ },
105
+ }
106
+ }
107
+
108
+ async function loadOwnedClaim(context: PortalContext, claimId: string): Promise<WarrantyClaim | null> {
109
+ return loadPortalOwnedClaim(
110
+ context.em,
111
+ {
112
+ tenantId: context.tenantId,
113
+ organizationId: context.organizationId,
114
+ customerId: context.customerId,
115
+ },
116
+ claimId,
117
+ )
118
+ }
119
+
120
+ async function runPortalCommentGuard(
121
+ req: Request,
122
+ context: PortalContext,
123
+ claimId: string,
124
+ mutationPayload: Record<string, unknown>,
125
+ ): Promise<RouteMutationGuardResult> {
126
+ return runRouteMutationGuards({
127
+ container: context.commandCtx.container,
128
+ req,
129
+ auth: {
130
+ userId: context.auth.sub,
131
+ tenantId: context.tenantId,
132
+ organizationId: context.organizationId,
133
+ userFeatures: [],
134
+ },
135
+ input: {
136
+ resourceKind: WARRANTY_CLAIM_RESOURCE_KIND,
137
+ resourceId: claimId,
138
+ operation: 'create',
139
+ mutationPayload,
140
+ },
141
+ })
142
+ }
143
+
144
+ export async function GET(req: Request) {
145
+ const contextOrResponse = await resolvePortalContext(req)
146
+ if (contextOrResponse instanceof Response) return contextOrResponse
147
+ const context = contextOrResponse
148
+ const url = new URL(req.url)
149
+ const parsed = eventQuerySchema.safeParse({ claimId: url.searchParams.get('claimId') ?? undefined })
150
+ if (!parsed.success) {
151
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.invalidInput' }, { status: 400 })
152
+ }
153
+ const claim = await loadOwnedClaim(context, parsed.data.claimId)
154
+ if (!claim) {
155
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.notFound' }, { status: 404 })
156
+ }
157
+ const events = await findWithDecryption(
158
+ context.em,
159
+ WarrantyClaimEvent,
160
+ { claim: claim.id, visibility: 'customer', tenantId: context.tenantId, organizationId: context.organizationId },
161
+ { orderBy: { createdAt: 'ASC' } },
162
+ { tenantId: context.tenantId, organizationId: context.organizationId },
163
+ )
164
+ return NextResponse.json({ items: events.map(serializeEvent) })
165
+ }
166
+
167
+ export async function POST(req: Request) {
168
+ const contextOrResponse = await resolvePortalContext(req)
169
+ if (contextOrResponse instanceof Response) return contextOrResponse
170
+ const context = contextOrResponse
171
+ let body: unknown
172
+ try {
173
+ body = await req.json()
174
+ } catch {
175
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.invalidInput' }, { status: 400 })
176
+ }
177
+ const parsed = portalCommentSchema.safeParse(body)
178
+ if (!parsed.success) {
179
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.invalidInput' }, { status: 400 })
180
+ }
181
+ const claim = await loadOwnedClaim(context, parsed.data.claimId)
182
+ if (!claim) {
183
+ return NextResponse.json({ ok: false, error: 'warranty_claims.errors.notFound' }, { status: 404 })
184
+ }
185
+ const input: CommentClaimInput = {
186
+ claimId: claim.id,
187
+ body: parsed.data.body,
188
+ visibility: 'customer',
189
+ actorCustomerId: context.customerId,
190
+ }
191
+ const guarded = await runPortalCommentGuard(req, context, claim.id, { ...input })
192
+ if (!guarded.ok) {
193
+ return guarded.response
194
+ }
195
+ const effectiveInput: CommentClaimInput = guarded.modifiedPayload
196
+ ? {
197
+ ...input,
198
+ ...guarded.modifiedPayload,
199
+ claimId: input.claimId,
200
+ visibility: input.visibility,
201
+ actorCustomerId: input.actorCustomerId,
202
+ }
203
+ : input
204
+
205
+ const commandBus = context.commandCtx.container.resolve('commandBus') as CommandBus
206
+ try {
207
+ await commandBus.execute<CommentClaimInput, { claimId: string }>(
208
+ 'warranty_claims.claim.comment',
209
+ { input: effectiveInput, ctx: context.commandCtx },
210
+ )
211
+ await guarded.runAfterSuccess()
212
+ } catch (err) {
213
+ if (isCrudHttpError(err)) {
214
+ return NextResponse.json(err.body, { status: err.status })
215
+ }
216
+ throw err
217
+ }
218
+
219
+ return NextResponse.json({ ok: true, claimId: claim.id })
220
+ }
221
+
222
+ const eventSchema = z.object({
223
+ id: z.string().uuid(),
224
+ claimId: z.string().uuid().nullable(),
225
+ kind: z.string(),
226
+ visibility: z.literal('customer'),
227
+ body: z.string().nullable(),
228
+ payload: z.record(z.string(), z.unknown()).nullable(),
229
+ actorCustomerId: z.string().uuid().nullable(),
230
+ createdAt: z.string().nullable(),
231
+ })
232
+
233
+ export const openApi: OpenApiRouteDoc = {
234
+ tag: 'Warranty Claims Portal',
235
+ summary: 'Customer portal warranty claim timeline',
236
+ methods: {
237
+ GET: {
238
+ summary: 'List customer-visible timeline events for an owned claim',
239
+ query: eventQuerySchema,
240
+ responses: [
241
+ {
242
+ status: 200,
243
+ description: 'Customer-visible timeline events',
244
+ schema: z.object({ items: z.array(eventSchema) }),
245
+ },
246
+ ],
247
+ },
248
+ POST: {
249
+ summary: 'Append a customer-visible customer comment',
250
+ requestBody: { contentType: 'application/json', schema: portalCommentSchema },
251
+ responses: [
252
+ {
253
+ status: 200,
254
+ description: 'Comment appended',
255
+ schema: z.object({ ok: z.boolean(), claimId: z.string().uuid() }),
256
+ },
257
+ ],
258
+ },
259
+ },
260
+ }
@@ -0,0 +1,113 @@
1
+ import { NextResponse } from 'next/server'
2
+ import { z } from 'zod'
3
+ import type { EntityManager } from '@mikro-orm/postgresql'
4
+ import { createRequestContainer } from '@open-mercato/shared/lib/di/container'
5
+ import { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'
6
+ import { getCustomerAuthFromRequest, type CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'
7
+ import type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'
8
+ import { loadWarrantyClaimDictionaryOptions } from '../../../lib/dictionaries'
9
+ import type { WarrantyClaimDictionaryKind } from '../../../data/constants'
10
+ import { createLogger } from '@open-mercato/shared/lib/logger'
11
+
12
+ const logger = createLogger('warranty_claims')
13
+
14
+ type PortalOptionsContext = {
15
+ auth: CustomerAuthContext
16
+ tenantId: string
17
+ organizationId: string
18
+ container: Awaited<ReturnType<typeof createRequestContainer>>
19
+ }
20
+
21
+ type PortalOption = {
22
+ value: string
23
+ label: string
24
+ }
25
+
26
+ const querySchema = z.object({}).strict()
27
+
28
+ const optionSchema = z.object({
29
+ value: z.string(),
30
+ label: z.string(),
31
+ })
32
+
33
+ const responseSchema = z.object({
34
+ ok: z.literal(true),
35
+ result: z.object({
36
+ reasons: z.array(optionSchema),
37
+ faultCodes: z.array(optionSchema),
38
+ }),
39
+ })
40
+
41
+ export const metadata = {
42
+ GET: { requireAuth: false },
43
+ }
44
+
45
+ async function resolvePortalOptionsContext(req: Request): Promise<PortalOptionsContext | Response> {
46
+ const auth = await getCustomerAuthFromRequest(req)
47
+ const { translate } = await resolveTranslations()
48
+ if (!auth) {
49
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.unauthorized', 'Unauthorized') }, { status: 401 })
50
+ }
51
+ const container = await createRequestContainer()
52
+ return {
53
+ auth,
54
+ tenantId: auth.tenantId,
55
+ organizationId: auth.orgId,
56
+ container,
57
+ }
58
+ }
59
+
60
+ async function loadDictionaryOptions(
61
+ em: EntityManager,
62
+ context: PortalOptionsContext,
63
+ kind: WarrantyClaimDictionaryKind,
64
+ ): Promise<PortalOption[]> {
65
+ try {
66
+ return await loadWarrantyClaimDictionaryOptions(
67
+ em,
68
+ { tenantId: context.tenantId, organizationId: context.organizationId },
69
+ kind,
70
+ )
71
+ } catch {
72
+ return []
73
+ }
74
+ }
75
+
76
+ export async function GET(req: Request) {
77
+ try {
78
+ const url = new URL(req.url)
79
+ querySchema.parse(Object.fromEntries(url.searchParams))
80
+ const contextOrResponse = await resolvePortalOptionsContext(req)
81
+ if (contextOrResponse instanceof Response) return contextOrResponse
82
+ const context = contextOrResponse
83
+ const em = (context.container.resolve('em') as EntityManager).fork()
84
+ const reasons = await loadDictionaryOptions(em, context, 'warranty-claim-reason')
85
+ const faultCodes = await loadDictionaryOptions(em, context, 'warranty-claim-fault-code')
86
+ return NextResponse.json({ ok: true, result: { reasons, faultCodes } })
87
+ } catch (err) {
88
+ const { translate } = await resolveTranslations()
89
+ if (err instanceof z.ZodError) {
90
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.invalidInput', 'Invalid input') }, { status: 400 })
91
+ }
92
+ logger.error('warranty_claims.portal.options.get failed', { err })
93
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.load_failed', 'Failed to load warranty claim data') }, { status: 500 })
94
+ }
95
+ }
96
+
97
+ export const openApi: OpenApiRouteDoc = {
98
+ tag: 'Warranty Claims Portal',
99
+ summary: 'Customer portal warranty claim options',
100
+ methods: {
101
+ GET: {
102
+ summary: 'List active customer portal warranty claim options',
103
+ query: querySchema,
104
+ responses: [
105
+ {
106
+ status: 200,
107
+ description: 'Portal warranty claim options',
108
+ schema: responseSchema,
109
+ },
110
+ ],
111
+ },
112
+ },
113
+ }
@@ -0,0 +1,258 @@
1
+ import { NextResponse } from 'next/server'
2
+ import { z } from 'zod'
3
+ import type { EntityManager } from '@mikro-orm/postgresql'
4
+ import { createRequestContainer } from '@open-mercato/shared/lib/di/container'
5
+ import { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'
6
+ import { getCustomerAuthFromRequest, type CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'
7
+ import type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'
8
+ import { resolveEffectiveWarrantyClaimSettings } from '../../../../lib/settings'
9
+ import { computeWarrantyEntitlementPreview } from '../../../../lib/warrantyPreview'
10
+ import type { WarrantyClaimWarrantyStatus } from '../../../../data/validators'
11
+ import { createLogger } from '@open-mercato/shared/lib/logger'
12
+
13
+ const logger = createLogger('warranty_claims')
14
+
15
+ const querySchema = z
16
+ .object({
17
+ orderId: z.string().uuid(),
18
+ })
19
+ .strict()
20
+
21
+ const orderSchema = z.object({
22
+ id: z.string().uuid(),
23
+ placedAt: z.string().nullable(),
24
+ })
25
+
26
+ const orderLineSchema = z.object({
27
+ orderLineId: z.string().uuid(),
28
+ productId: z.string().uuid().nullable(),
29
+ variantId: z.string().uuid().nullable(),
30
+ sku: z.string().nullable(),
31
+ name: z.string().nullable(),
32
+ quantity: z.union([z.string(), z.number()]).nullable(),
33
+ estimatedWarrantyStatus: z.enum(['in_warranty', 'out_of_warranty', 'unknown']),
34
+ // Warranty basis for the line so the claim persists real entitlement metadata (WQA-004).
35
+ purchaseDate: z.string().nullable(),
36
+ warrantyMonths: z.number().nullable(),
37
+ })
38
+
39
+ const responseSchema = z.object({
40
+ ok: z.literal(true),
41
+ order: orderSchema,
42
+ items: z.array(orderLineSchema),
43
+ })
44
+
45
+ type PortalOrderLinesContext = {
46
+ auth: CustomerAuthContext
47
+ customerId: string
48
+ tenantId: string
49
+ organizationId: string
50
+ container: Awaited<ReturnType<typeof createRequestContainer>>
51
+ em: EntityManager
52
+ }
53
+
54
+ type OwnedOrder = {
55
+ id: string
56
+ placedAt: string | null
57
+ }
58
+
59
+ type PortalOrderLineItem = z.infer<typeof orderLineSchema>
60
+
61
+ export const metadata = {
62
+ GET: { requireAuth: false },
63
+ }
64
+
65
+ function stringField(record: Record<string, unknown>, key: string): string | null {
66
+ const value = record[key]
67
+ return typeof value === 'string' ? value : null
68
+ }
69
+
70
+ function isMissingTableError(err: unknown): boolean {
71
+ if (typeof err !== 'object' || err === null) return false
72
+ const candidate = err as { code?: unknown; message?: unknown }
73
+ return candidate.code === '42P01'
74
+ || (typeof candidate.message === 'string' && candidate.message.includes('does not exist'))
75
+ }
76
+
77
+ function amountField(record: Record<string, unknown>, key: string): string | number | null {
78
+ const value = record[key]
79
+ if (typeof value === 'string' || typeof value === 'number') return value
80
+ return null
81
+ }
82
+
83
+ function toIso(value: unknown): string | null {
84
+ if (!value) return null
85
+ if (value instanceof Date) return value.toISOString()
86
+ if (typeof value === 'string') {
87
+ const date = new Date(value)
88
+ return Number.isNaN(date.getTime()) ? value : date.toISOString()
89
+ }
90
+ return null
91
+ }
92
+
93
+ function estimateWarrantyStatus(placedAt: string | null, defaultWarrantyMonths: number | null): WarrantyClaimWarrantyStatus {
94
+ if (!placedAt) return 'unknown'
95
+ return computeWarrantyEntitlementPreview(new Date(placedAt), defaultWarrantyMonths)
96
+ }
97
+
98
+ async function resolvePortalContext(req: Request): Promise<PortalOrderLinesContext | Response> {
99
+ const auth = await getCustomerAuthFromRequest(req)
100
+ const { translate } = await resolveTranslations()
101
+ if (!auth) {
102
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.unauthorized', 'Unauthorized') }, { status: 401 })
103
+ }
104
+ if (!auth.customerEntityId) {
105
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.customerAccountNotLinked', 'Customer account is not linked to a customer record') }, { status: 403 })
106
+ }
107
+ const container = await createRequestContainer()
108
+ const em = (container.resolve('em') as EntityManager).fork()
109
+ return {
110
+ auth,
111
+ customerId: auth.customerEntityId,
112
+ tenantId: auth.tenantId,
113
+ organizationId: auth.orgId,
114
+ container,
115
+ em,
116
+ }
117
+ }
118
+
119
+ type PortalOrderLinesDb = {
120
+ sales_orders: {
121
+ id: string
122
+ placed_at: Date | null
123
+ customer_entity_id: string | null
124
+ tenant_id: string | null
125
+ organization_id: string | null
126
+ deleted_at: Date | null
127
+ }
128
+ sales_order_lines: {
129
+ id: string
130
+ order_id: string
131
+ kind: string | null
132
+ product_id: string | null
133
+ product_variant_id: string | null
134
+ catalog_snapshot: Record<string, unknown> | null
135
+ name: string | null
136
+ quantity: string | number | null
137
+ tenant_id: string | null
138
+ organization_id: string | null
139
+ deleted_at: Date | null
140
+ }
141
+ }
142
+
143
+ async function loadOwnedOrder(
144
+ context: PortalOrderLinesContext,
145
+ orderId: string,
146
+ ): Promise<OwnedOrder | null> {
147
+ try {
148
+ const db = context.em.getKysely<PortalOrderLinesDb>()
149
+ const row = await db
150
+ .selectFrom('sales_orders')
151
+ .select(['id', 'placed_at'])
152
+ .where('id', '=', orderId)
153
+ .where('tenant_id', '=', context.tenantId)
154
+ .where('organization_id', '=', context.organizationId)
155
+ .where('customer_entity_id', '=', context.customerId)
156
+ .where('deleted_at', 'is', null)
157
+ .executeTakeFirst()
158
+ if (!row) return null
159
+ return { id: row.id, placedAt: toIso(row.placed_at) }
160
+ } catch (err) {
161
+ if (isMissingTableError(err)) return null
162
+ throw err
163
+ }
164
+ }
165
+
166
+ function serializeOrderLine(
167
+ row: Record<string, unknown>,
168
+ estimatedWarrantyStatus: WarrantyClaimWarrantyStatus,
169
+ purchaseDate: string | null,
170
+ warrantyMonths: number | null,
171
+ ): PortalOrderLineItem | null {
172
+ if (stringField(row, 'kind') !== 'product') return null
173
+ const id = stringField(row, 'id')
174
+ if (!id) return null
175
+ const snapshot = row.catalog_snapshot && typeof row.catalog_snapshot === 'object' && !Array.isArray(row.catalog_snapshot)
176
+ ? row.catalog_snapshot as Record<string, unknown>
177
+ : {}
178
+ return {
179
+ orderLineId: id,
180
+ productId: stringField(row, 'product_id'),
181
+ variantId: stringField(row, 'product_variant_id'),
182
+ sku: stringField(row, 'sku') ?? stringField(snapshot, 'sku') ?? stringField(snapshot, 'variantSku') ?? stringField(snapshot, 'variant_sku'),
183
+ name: stringField(row, 'name') ?? stringField(snapshot, 'title') ?? stringField(snapshot, 'name'),
184
+ quantity: amountField(row, 'quantity'),
185
+ estimatedWarrantyStatus,
186
+ purchaseDate,
187
+ warrantyMonths,
188
+ }
189
+ }
190
+
191
+ export async function GET(req: Request) {
192
+ try {
193
+ const url = new URL(req.url)
194
+ const query = querySchema.parse(Object.fromEntries(url.searchParams))
195
+ const contextOrResponse = await resolvePortalContext(req)
196
+ if (contextOrResponse instanceof Response) return contextOrResponse
197
+ const context = contextOrResponse
198
+ const { translate } = await resolveTranslations()
199
+ const order = await loadOwnedOrder(context, query.orderId)
200
+ if (!order) {
201
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.orderNotOwned', 'Order not found') }, { status: 404 })
202
+ }
203
+
204
+ const settings = await resolveEffectiveWarrantyClaimSettings(context.em, {
205
+ tenantId: context.tenantId,
206
+ organizationId: context.organizationId,
207
+ })
208
+ const estimatedWarrantyStatus = estimateWarrantyStatus(order.placedAt, settings.defaultWarrantyMonths)
209
+ const db = context.em.getKysely<PortalOrderLinesDb>()
210
+ let rows: Array<Record<string, unknown>> = []
211
+ try {
212
+ rows = await db
213
+ .selectFrom('sales_order_lines')
214
+ .select(['id', 'order_id', 'kind', 'product_id', 'product_variant_id', 'catalog_snapshot', 'name', 'quantity'])
215
+ .where('order_id', '=', order.id)
216
+ .where('tenant_id', '=', context.tenantId)
217
+ .where('organization_id', '=', context.organizationId)
218
+ .where('deleted_at', 'is', null)
219
+ .limit(100)
220
+ .execute() as Array<Record<string, unknown>>
221
+ } catch (err) {
222
+ if (!isMissingTableError(err)) throw err
223
+ }
224
+
225
+ return NextResponse.json({
226
+ ok: true,
227
+ order,
228
+ items: rows
229
+ .map((row) => serializeOrderLine(row, estimatedWarrantyStatus, order.placedAt, settings.defaultWarrantyMonths))
230
+ .filter((item): item is PortalOrderLineItem => item !== null),
231
+ })
232
+ } catch (err) {
233
+ const { translate } = await resolveTranslations()
234
+ if (err instanceof z.ZodError) {
235
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.invalidInput', 'Invalid input') }, { status: 400 })
236
+ }
237
+ logger.error('warranty_claims.portal.order_lines.get failed', { err })
238
+ return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.load_failed', 'Failed to load warranty claim data') }, { status: 500 })
239
+ }
240
+ }
241
+
242
+ export const openApi: OpenApiRouteDoc = {
243
+ tag: 'Warranty Claims Portal',
244
+ summary: 'Customer portal warranty claim order line picker',
245
+ methods: {
246
+ GET: {
247
+ summary: 'List product lines for an authenticated customer-owned order',
248
+ query: querySchema,
249
+ responses: [
250
+ {
251
+ status: 200,
252
+ description: 'Customer-owned sales order product lines',
253
+ schema: responseSchema,
254
+ },
255
+ ],
256
+ },
257
+ },
258
+ }