@open-mercato/core 0.6.8-develop.6998.1.d2bc46c56c → 0.6.8-develop.7001.1.03608ab252

package/src/modules/warranty_claims/data/entities.ts

@@ -0,0 +1,663 @@
+import { Collection, OptionalProps } from '@mikro-orm/core'
+import {
+  Entity,
+  Index,
+  ManyToOne,
+  OneToMany,
+  PrimaryKey,
+  Property,
+  Unique,
+} from '@mikro-orm/decorators/legacy'
+import type {
+  WarrantyClaimChannel,
+  WarrantyClaimDisposition,
+  WarrantyClaimEventKind,
+  WarrantyClaimEventVisibility,
+  WarrantyClaimLineStatus,
+  WarrantyClaimPriority,
+  WarrantyClaimRegistrationCoverageType,
+  WarrantyClaimRegistrationSource,
+  WarrantyClaimStatus,
+  WarrantyClaimType,
+  WarrantyClaimWarrantyStatus,
+} from './validators'
+import { DEFAULT_SLA_HOURS } from './constants'
+
+@Entity({ tableName: 'warranty_claims' })
+@Index({ name: 'warranty_claims_customer_idx', properties: ['customerId', 'organizationId', 'tenantId'] })
+@Index({ name: 'warranty_claims_order_idx', properties: ['orderId', 'organizationId', 'tenantId'] })
+@Index({ name: 'warranty_claims_status_idx', properties: ['organizationId', 'tenantId', 'status'] })
+@Index({
+  name: 'warranty_claims_external_ref_unique',
+  expression:
+    'create unique index "warranty_claims_external_ref_unique" on "warranty_claims" ("tenant_id", "organization_id", "external_ref") where "external_ref" is not null and "deleted_at" is null',
+})
+@Index({
+  name: 'warranty_claims_intake_message_ref_unique',
+  expression:
+    'create unique index "warranty_claims_intake_message_ref_unique" on "warranty_claims" ("tenant_id", "organization_id", "intake_message_ref") where "intake_message_ref" is not null and "deleted_at" is null',
+})
+@Index({
+  name: 'warranty_claims_return_tracking_idx',
+  expression:
+    'create index "warranty_claims_return_tracking_idx" on "warranty_claims" ("tenant_id", "organization_id", "return_tracking_number") where "return_tracking_number" is not null and "deleted_at" is null',
+})
+@Unique({
+  name: 'warranty_claims_number_unique',
+  properties: ['tenantId', 'organizationId', 'claimNumber'],
+})
+export class WarrantyClaim {
+  [OptionalProps]?: 'createdAt' | 'updatedAt' | 'escalationLevel' | 'awaitingStaffReply'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'claim_number', type: 'text' })
+  claimNumber!: string
+
+  @Property({ name: 'claim_type', type: 'text' })
+  claimType!: WarrantyClaimType
+
+  @Property({ name: 'status', type: 'text', default: 'draft' })
+  status: WarrantyClaimStatus = 'draft'
+
+  @Property({ name: 'channel', type: 'text', default: 'staff' })
+  channel: WarrantyClaimChannel = 'staff'
+
+  @Property({ name: 'priority', type: 'text', default: 'normal' })
+  priority: WarrantyClaimPriority = 'normal'
+
+  @Property({ name: 'customer_id', type: 'uuid', nullable: true })
+  customerId?: string | null
+
+  @Property({ name: 'customer_name', type: 'text', nullable: true })
+  customerName?: string | null
+
+  @Property({ name: 'external_ref', type: 'text', nullable: true })
+  externalRef?: string | null
+
+  @Property({ name: 'contact_email', type: 'text', nullable: true })
+  contactEmail?: string | null
+
+  @Property({ name: 'return_label_url', type: 'text', nullable: true })
+  returnLabelUrl?: string | null
+
+  @Property({ name: 'return_tracking_number', type: 'text', nullable: true })
+  returnTrackingNumber?: string | null
+
+  @Property({ name: 'return_carrier', type: 'text', nullable: true })
+  returnCarrier?: string | null
+
+  @Property({ name: 'escalation_level', type: 'int', default: 0 })
+  escalationLevel: number = 0
+
+  @Property({ name: 'escalated_at', type: Date, nullable: true })
+  escalatedAt?: Date | null
+
+  @Property({ name: 'intake_message_ref', type: 'text', nullable: true })
+  intakeMessageRef?: string | null
+
+  @Property({ name: 'entitlement_source', type: 'text', nullable: true })
+  entitlementSource?: string | null
+
+  @Property({ name: 'vendor_name', type: 'text', nullable: true })
+  vendorName?: string | null
+
+  @Property({ name: 'vendor_ref', type: 'text', nullable: true })
+  vendorRef?: string | null
+
+  @Property({ name: 'order_id', type: 'uuid', nullable: true })
+  orderId?: string | null
+
+  @Property({ name: 'order_number', type: 'text', nullable: true })
+  orderNumber?: string | null
+
+  @Property({ name: 'awaiting_staff_reply', type: 'boolean', default: false })
+  awaitingStaffReply: boolean = false
+
+  @Property({ name: 'sales_return_id', type: 'uuid', nullable: true })
+  salesReturnId?: string | null
+
+  @Property({ name: 'replacement_order_id', type: 'uuid', nullable: true })
+  replacementOrderId?: string | null
+
+  @Property({ name: 'credit_memo_id', type: 'uuid', nullable: true })
+  creditMemoId?: string | null
+
+  @Property({ name: 'source_claim_id', type: 'uuid', nullable: true })
+  sourceClaimId?: string | null
+
+  @Property({ name: 'advance_replacement', type: 'boolean', default: false })
+  advanceReplacement: boolean = false
+
+  @Property({ name: 'advance_shipped_at', type: Date, nullable: true })
+  advanceShippedAt?: Date | null
+
+  @Property({ name: 'reason_code', type: 'text', nullable: true })
+  reasonCode?: string | null
+
+  @Property({ name: 'rejection_reason_code', type: 'text', nullable: true })
+  rejectionReasonCode?: string | null
+
+  @Property({ name: 'resolution_summary', type: 'text', nullable: true })
+  resolutionSummary?: string | null
+
+  @Property({ name: 'notes', type: 'text', nullable: true })
+  notes?: string | null
+
+  @Property({ name: 'currency_code', type: 'text', nullable: true })
+  currencyCode?: string | null
+
+  @Property({ name: 'total_claimed_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  totalClaimedAmount?: string | null
+
+  @Property({ name: 'total_approved_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  totalApprovedAmount?: string | null
+
+  @Property({ name: 'total_recovered_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  totalRecoveredAmount?: string | null
+
+  @Property({ name: 'sla_due_at', type: Date, nullable: true })
+  slaDueAt?: Date | null
+
+  @Property({ name: 'sla_paused_at', type: Date, nullable: true })
+  slaPausedAt?: Date | null
+
+  @Property({ name: 'sla_at_risk_notified_at', type: Date, nullable: true })
+  slaAtRiskNotifiedAt?: Date | null
+
+  @Property({ name: 'sla_breached_notified_at', type: Date, nullable: true })
+  slaBreachedNotifiedAt?: Date | null
+
+  @Property({ name: 'submitted_at', type: Date, nullable: true })
+  submittedAt?: Date | null
+
+  @Property({ name: 'resolved_at', type: Date, nullable: true })
+  resolvedAt?: Date | null
+
+  @Property({ name: 'closed_at', type: Date, nullable: true })
+  closedAt?: Date | null
+
+  @Property({ name: 'assignee_user_id', type: 'uuid', nullable: true })
+  assigneeUserId?: string | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+
+  @OneToMany(() => WarrantyClaimLine, (line) => line.claim)
+  lines = new Collection<WarrantyClaimLine>(this)
+
+  @OneToMany(() => WarrantyClaimEvent, (event) => event.claim)
+  events = new Collection<WarrantyClaimEvent>(this)
+}
+
+@Entity({ tableName: 'warranty_claim_settings' })
+@Unique({ name: 'warranty_claim_settings_scope_unique', properties: ['organizationId', 'tenantId'] })
+export class WarrantyClaimSettings {
+  [OptionalProps]?: 'createdAt' | 'updatedAt' | 'adjudicationUseRules'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'sla_hours', type: 'int', default: DEFAULT_SLA_HOURS })
+  slaHours: number = DEFAULT_SLA_HOURS
+
+  @Property({ name: 'sla_pause_on_info_requested', type: 'boolean', default: true })
+  slaPauseOnInfoRequested: boolean = true
+
+  @Property({ name: 'sla_at_risk_threshold_pct', type: 'int', default: 75 })
+  slaAtRiskThresholdPct: number = 75
+
+  @Property({ name: 'auto_approve_enabled', type: 'boolean', default: false })
+  autoApproveEnabled: boolean = false
+
+  @Property({ name: 'auto_approve_max_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  autoApproveMaxAmount?: string | null
+
+  @Property({ name: 'auto_approve_currency_code', type: 'text', nullable: true })
+  autoApproveCurrencyCode?: string | null
+
+  @Property({ name: 'auto_approve_require_in_warranty', type: 'boolean', default: true })
+  autoApproveRequireInWarranty: boolean = true
+
+  @Property({ name: 'default_warranty_months', type: 'int', nullable: true })
+  defaultWarrantyMonths?: number | null
+
+  @Property({ name: 'business_hours', type: 'jsonb', nullable: true })
+  businessHours?: Record<string, unknown> | null
+
+  @Property({ name: 'escalation_tiers', type: 'jsonb', nullable: true })
+  escalationTiers?: Record<string, unknown>[] | null
+
+  @Property({ name: 'adjudication_use_rules', type: 'boolean', default: false })
+  adjudicationUseRules: boolean = false
+
+  @Property({ name: 'quarantine_grades', type: 'jsonb', nullable: true })
+  quarantineGrades?: string[] | null
+
+  @Property({ name: 'return_label_provider', type: 'text', nullable: true })
+  returnLabelProvider?: string | null
+
+  @Property({ name: 'return_window_days', type: 'int', nullable: true })
+  returnWindowDays?: number | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+}
+
+@Entity({ tableName: 'warranty_claim_lines' })
+@Index({ name: 'warranty_claim_lines_claim_idx', properties: ['claim', 'organizationId', 'tenantId'] })
+@Index({ name: 'warranty_claim_lines_order_line_idx', properties: ['orderLineId', 'organizationId', 'tenantId'] })
+@Index({ name: 'warranty_claim_lines_product_idx', properties: ['productId', 'organizationId', 'tenantId'] })
+@Index({ name: 'warranty_claim_lines_serial_idx', properties: ['tenantId', 'organizationId', 'serialNumber'] })
+export class WarrantyClaimLine {
+  [OptionalProps]?: 'createdAt' | 'updatedAt' | 'quarantineStatus'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @ManyToOne(() => WarrantyClaim, { fieldName: 'claim_id' })
+  claim!: WarrantyClaim
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'line_no', type: 'int' })
+  lineNo!: number
+
+  @Property({ name: 'product_id', type: 'uuid', nullable: true })
+  productId?: string | null
+
+  @Property({ name: 'variant_id', type: 'uuid', nullable: true })
+  variantId?: string | null
+
+  @Property({ name: 'sku', type: 'text', nullable: true })
+  sku?: string | null
+
+  @Property({ name: 'product_name', type: 'text', nullable: true })
+  productName?: string | null
+
+  @Property({ name: 'order_line_id', type: 'uuid', nullable: true })
+  orderLineId?: string | null
+
+  @Property({ name: 'serial_number', type: 'text', nullable: true })
+  serialNumber?: string | null
+
+  @Property({ name: 'lot_number', type: 'text', nullable: true })
+  lotNumber?: string | null
+
+  @Property({ name: 'purchase_date', type: Date, nullable: true })
+  purchaseDate?: Date | null
+
+  @Property({ name: 'warranty_months', type: 'int', nullable: true })
+  warrantyMonths?: number | null
+
+  @Property({ name: 'warranty_expires_at', type: Date, nullable: true })
+  warrantyExpiresAt?: Date | null
+
+  @Property({ name: 'warranty_status', type: 'text', default: 'unknown' })
+  warrantyStatus: WarrantyClaimWarrantyStatus = 'unknown'
+
+  @Property({ name: 'fault_code', type: 'text', nullable: true })
+  faultCode?: string | null
+
+  @Property({ name: 'fault_description', type: 'text', nullable: true })
+  faultDescription?: string | null
+
+  @Property({ name: 'qty_claimed', type: 'numeric', precision: 18, scale: 4, default: '1' })
+  qtyClaimed: string = '1'
+
+  @Property({ name: 'qty_approved', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  qtyApproved?: string | null
+
+  @Property({ name: 'qty_received', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  qtyReceived?: string | null
+
+  @Property({ name: 'condition_on_receipt', type: 'text', nullable: true })
+  conditionOnReceipt?: string | null
+
+  @Property({ name: 'condition_grade', type: 'text', nullable: true })
+  conditionGrade?: string | null
+
+  @Property({ name: 'quarantine_status', type: 'text', default: 'none' })
+  quarantineStatus: string = 'none'
+
+  @Property({ name: 'inspection_notes', type: 'text', nullable: true })
+  inspectionNotes?: string | null
+
+  @Property({ name: 'assessment_payload', type: 'jsonb', nullable: true })
+  assessmentPayload?: Record<string, unknown> | null
+
+  @Property({ name: 'disposition', type: 'text', nullable: true })
+  disposition?: WarrantyClaimDisposition | null
+
+  @Property({ name: 'line_status', type: 'text', default: 'pending' })
+  lineStatus: WarrantyClaimLineStatus = 'pending'
+
+  @Property({ name: 'credit_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  creditAmount?: string | null
+
+  @Property({ name: 'restocking_fee', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  restockingFee?: string | null
+
+  @Property({ name: 'core_charge_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  coreChargeAmount?: string | null
+
+  @Property({ name: 'core_credit_amount', type: 'numeric', precision: 18, scale: 4, nullable: true })
+  coreCreditAmount?: string | null
+
+  @Property({ name: 'vendor_claim_line_id', type: 'uuid', nullable: true })
+  vendorClaimLineId?: string | null
+
+  @Property({ name: 'vendor_name', type: 'text', nullable: true })
+  vendorName?: string | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+}
+
+@Entity({ tableName: 'warranty_claim_registrations' })
+@Index({ name: 'warranty_claim_registrations_serial_idx', properties: ['tenantId', 'organizationId', 'serialNumber'] })
+@Index({ name: 'warranty_claim_registrations_customer_idx', properties: ['tenantId', 'organizationId', 'customerId'] })
+export class WarrantyClaimRegistration {
+  [OptionalProps]?: 'createdAt' | 'updatedAt'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'serial_number', type: 'text', nullable: true })
+  serialNumber?: string | null
+
+  @Property({ name: 'product_id', type: 'uuid', nullable: true })
+  productId?: string | null
+
+  @Property({ name: 'variant_id', type: 'uuid', nullable: true })
+  variantId?: string | null
+
+  @Property({ name: 'sku', type: 'text', nullable: true })
+  sku?: string | null
+
+  @Property({ name: 'product_name', type: 'text', nullable: true })
+  productName?: string | null
+
+  @Property({ name: 'customer_id', type: 'uuid', nullable: true })
+  customerId?: string | null
+
+  @Property({ name: 'order_id', type: 'uuid', nullable: true })
+  orderId?: string | null
+
+  @Property({ name: 'purchase_date', type: Date, nullable: true })
+  purchaseDate?: Date | null
+
+  @Property({ name: 'warranty_months', type: 'int', nullable: true })
+  warrantyMonths?: number | null
+
+  @Property({ name: 'warranty_expires_at', type: Date, nullable: true })
+  warrantyExpiresAt?: Date | null
+
+  @Property({ name: 'coverage_type', type: 'text', nullable: true })
+  coverageType?: WarrantyClaimRegistrationCoverageType | null
+
+  @Property({ name: 'source', type: 'text', nullable: true })
+  source?: WarrantyClaimRegistrationSource | null
+
+  @Property({ name: 'proof_attachment_id', type: 'uuid', nullable: true })
+  proofAttachmentId?: string | null
+
+  @Property({ name: 'notes', type: 'text', nullable: true })
+  notes?: string | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+}
+
+@Entity({ tableName: 'warranty_claim_vendor_policies' })
+@Index({ name: 'warranty_claim_vendor_policies_vendor_idx', properties: ['tenantId', 'organizationId', 'vendorName'] })
+export class WarrantyVendorPolicy {
+  [OptionalProps]?: 'createdAt' | 'updatedAt' | 'autoGenerateRecovery' | 'isActive'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'vendor_name', type: 'text' })
+  vendorName!: string
+
+  @Property({ name: 'vendor_ref', type: 'text', nullable: true })
+  vendorRef?: string | null
+
+  @Property({ name: 'coverage_months', type: 'int', nullable: true })
+  coverageMonths?: number | null
+
+  @Property({ name: 'claimable_reason_codes', type: 'jsonb', nullable: true })
+  claimableReasonCodes?: string[] | null
+
+  @Property({ name: 'recovery_rate_pct', type: 'numeric', precision: 5, scale: 2, nullable: true })
+  recoveryRatePct?: string | null
+
+  @Property({ name: 'contact_email', type: 'text', nullable: true })
+  contactEmail?: string | null
+
+  @Property({ name: 'auto_generate_recovery', type: 'boolean', default: false })
+  autoGenerateRecovery: boolean = false
+
+  @Property({ name: 'is_active', type: 'boolean', default: true })
+  isActive: boolean = true
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+}
+
+@Entity({ tableName: 'warranty_claim_troubleshooting_guides' })
+@Index({ name: 'warranty_claim_troubleshooting_guides_lookup_idx', properties: ['tenantId', 'organizationId', 'claimType', 'reasonCode'] })
+export class WarrantyTroubleshootingGuide {
+  [OptionalProps]?: 'createdAt' | 'updatedAt' | 'isActive'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'claim_type', type: 'text', nullable: true })
+  claimType?: WarrantyClaimType | null
+
+  @Property({ name: 'reason_code', type: 'text', nullable: true })
+  reasonCode?: string | null
+
+  @Property({ name: 'title', type: 'text' })
+  title!: string
+
+  @Property({ name: 'steps', type: 'jsonb', nullable: true })
+  steps?: Record<string, unknown> | null
+
+  @Property({ name: 'is_active', type: 'boolean', default: true })
+  isActive: boolean = true
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+
+  @Property({ name: 'deleted_at', type: Date, nullable: true })
+  deletedAt?: Date | null
+}
+
+@Entity({ tableName: 'warranty_claim_events' })
+@Index({ name: 'warranty_claim_events_claim_created_idx', properties: ['claim', 'createdAt'] })
+export class WarrantyClaimEvent {
+  [OptionalProps]?: 'createdAt'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @ManyToOne(() => WarrantyClaim, { fieldName: 'claim_id' })
+  claim!: WarrantyClaim
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'kind', type: 'text' })
+  kind!: WarrantyClaimEventKind
+
+  @Property({ name: 'visibility', type: 'text', default: 'internal' })
+  visibility: WarrantyClaimEventVisibility = 'internal'
+
+  @Property({ name: 'body', type: 'text', nullable: true })
+  body?: string | null
+
+  @Property({ name: 'payload', type: 'jsonb', nullable: true })
+  payload?: Record<string, unknown> | null
+
+  @Property({ name: 'actor_user_id', type: 'uuid', nullable: true })
+  actorUserId?: string | null
+
+  @Property({ name: 'actor_customer_id', type: 'uuid', nullable: true })
+  actorCustomerId?: string | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+}
+
+export type WarrantyClaimSlaSignalEventId =
+  | 'warranty_claims.claim.sla_at_risk'
+  | 'warranty_claims.claim.sla_breached'
+
+@Entity({ tableName: 'warranty_claim_sla_signals' })
+@Index({
+  name: 'warranty_claim_sla_signals_pending_scope_idx',
+  properties: ['tenantId', 'organizationId', 'publishedAt', 'createdAt'],
+})
+@Unique({
+  name: 'warranty_claim_sla_signals_claim_event_cycle_unique',
+  properties: ['tenantId', 'organizationId', 'claimId', 'eventId', 'cycleKey'],
+})
+export class WarrantyClaimSlaSignal {
+  [OptionalProps]?: 'createdAt'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'claim_id', type: 'uuid' })
+  claimId!: string
+
+  @Property({ name: 'event_id', type: 'text' })
+  eventId!: WarrantyClaimSlaSignalEventId
+
+  @Property({ name: 'cycle_key', type: 'text' })
+  cycleKey!: string
+
+  @Property({ name: 'payload', type: 'jsonb' })
+  payload!: Record<string, unknown>
+
+  @Property({ name: 'lease_token', type: 'uuid', nullable: true })
+  leaseToken?: string | null
+
+  @Property({ name: 'lease_expires_at', type: Date, nullable: true })
+  leaseExpiresAt?: Date | null
+
+  @Property({ name: 'published_at', type: Date, nullable: true })
+  publishedAt?: Date | null
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+}
+
+@Entity({ tableName: 'warranty_claim_sequences' })
+@Unique({
+  name: 'warranty_claim_sequences_type_unique',
+  properties: ['tenantId', 'organizationId', 'claimType'],
+})
+export class WarrantyClaimSequence {
+  [OptionalProps]?: 'createdAt' | 'updatedAt'
+
+  @PrimaryKey({ type: 'uuid', defaultRaw: 'gen_random_uuid()' })
+  id!: string
+
+  @Property({ name: 'organization_id', type: 'uuid' })
+  organizationId!: string
+
+  @Property({ name: 'tenant_id', type: 'uuid' })
+  tenantId!: string
+
+  @Property({ name: 'claim_type', type: 'text' })
+  claimType!: WarrantyClaimType
+
+  @Property({ name: 'next_number', type: 'int', default: 1 })
+  nextNumber: number = 1
+
+  @Property({ name: 'created_at', type: Date, onCreate: () => new Date() })
+  createdAt: Date = new Date()
+
+  @Property({ name: 'updated_at', type: Date, onUpdate: () => new Date() })
+  updatedAt: Date = new Date()
+}