arckit-cli 6.1.1__py3-none-any.whl

arckit_cli-6.1.1.data/data/share/arckit/.arckit/templates/sow-template.md

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+# Statement of Work (SOW): [PROJECT_NAME]
+
+> **Template Origin**: Official | **ArcKit Version**: [VERSION] | **Command**: `/arckit:sow`
+
+## Document Control
+
+<!-- DOC-CONTROL-HEADER -->
+<!-- Resolved at command-execution time to _partials/document-control-uk.md or _partials/document-control-uae.md based on plugin userConfig classification_scheme + governance_framework. See _partials/RENDERING.md (when present). -->
+
+## Revision History
+
+| Version | Date | Author | Changes | Approved By | Approval Date |
+|---------|------|--------|---------|-------------|---------------|
+| [VERSION] | [DATE] | ArcKit AI | Initial creation from `/arckit.[COMMAND]` command | [PENDING] | [PENDING] |
+
+## Document Purpose
+
+[Brief description of what this document is for and how it will be used]
+
+---
+
+## 1. Executive Summary
+
+### 1.1 Purpose of This SOW
+
+This Statement of Work (SOW) defines the requirements, deliverables, and evaluation criteria for [PROJECT_NAME]. The issuing organization is seeking qualified vendors to [high-level objective].
+
+### 1.2 Background
+
+[2-3 paragraphs providing context about the organization, current state, business drivers for this project, and strategic importance]
+
+### 1.3 Project Overview
+
+**Objective**: [Primary goal of the project]
+
+**Scope**: [High-level description of what is included]
+
+**Expected Outcomes**:
+
+- [Outcome 1]
+- [Outcome 2]
+- [Outcome 3]
+
+**Budget Range**: $[MIN] - $[MAX] (or "Budget available upon request to qualified vendors")
+
+**Timeline**: [Expected project duration, e.g., "12-month implementation timeline"]
+
+---
+
+## 2. Scope of Work
+
+### 2.1 In Scope
+
+The selected vendor will be responsible for:
+
+1. **[Phase/Workstream 1]**
+   - [Specific deliverable 1.1]
+   - [Specific deliverable 1.2]
+   - [Specific deliverable 1.3]
+
+2. **[Phase/Workstream 2]**
+   - [Specific deliverable 2.1]
+   - [Specific deliverable 2.2]
+   - [Specific deliverable 2.3]
+
+3. **[Phase/Workstream 3]**
+   - [Specific deliverable 3.1]
+   - [Specific deliverable 3.2]
+
+### 2.2 Out of Scope
+
+The following are explicitly NOT part of this engagement:
+
+- [Item 1 that vendor is NOT responsible for]
+- [Item 2 that remains with client organization]
+- [Item 3 deferred to future phase]
+
+### 2.3 Client Responsibilities
+
+[ORGANIZATION_NAME] will provide:
+
+- [Resource/access 1 that client will provide]
+- [Resource/access 2 that client will provide]
+- [Decisions/approvals client will handle]
+- [Existing infrastructure/tools client will maintain]
+
+---
+
+## 3. Requirements
+
+### 3.1 Functional Requirements Summary
+
+[High-level summary of functional capabilities required. Reference detailed requirements document if lengthy.]
+
+**Key Capabilities**:
+
+1. **[Capability Area 1]**: [Brief description]
+2. **[Capability Area 2]**: [Brief description]
+3. **[Capability Area 3]**: [Brief description]
+
+**Detailed Requirements**: See Appendix A: Functional Requirements or attached requirements document [LINK].
+
+### 3.2 Non-Functional Requirements
+
+#### 3.2.1 Performance Requirements
+
+- **Response Time**: [Specific metrics, e.g., "< 2 seconds page load, < 200ms API response"]
+- **Throughput**: [Transaction volume, e.g., "10,000 transactions/second at peak"]
+- **Concurrent Users**: [e.g., "Support 50,000 concurrent users"]
+
+#### 3.2.2 Availability and Resilience
+
+- **Uptime SLA**: [e.g., "99.95% availability measured monthly"]
+- **Disaster Recovery**:
+  - RPO (Recovery Point Objective): [e.g., "< 15 minutes"]
+  - RTO (Recovery Time Objective): [e.g., "< 4 hours"]
+- **Backup**: [Frequency, retention, geographic redundancy]
+
+#### 3.2.3 Security Requirements
+
+- **Compliance**: [GDPR, HIPAA, PCI-DSS, SOC 2, ISO 27001, etc.]
+- **Authentication**: [SSO, MFA requirements]
+- **Encryption**: [TLS 1.3+, AES-256 at rest]
+- **Vulnerability Management**: [Scanning, penetration testing, remediation SLAs]
+
+#### 3.2.4 Scalability Requirements
+
+- **Growth Projections**: [User growth, data growth over 3 years]
+- **Horizontal Scaling**: [Auto-scaling capabilities]
+- **Data Volume**: [Current and projected data volumes]
+
+#### 3.2.5 Usability Requirements
+
+- **Accessibility**: [WCAG 2.2 Level AA compliance]
+- **Browser Support**: [Chrome, Firefox, Safari, Edge - last 2 versions]
+- **Mobile**: [Responsive design, native apps if required]
+- **Localization**: [Languages and locales to support]
+
+#### 3.2.6 Integration Requirements
+
+- **External Systems**: [List systems that must integrate]
+- **Integration Patterns**: [API-based, event-driven, file-based]
+- **API Standards**: [RESTful, GraphQL, SOAP]
+
+### 3.3 Technical Constraints
+
+**TC-1 - Architecture Principles**: Solution must comply with [ORGANIZATION_NAME] Enterprise Architecture Principles (see Appendix B or attached document).
+
+**TC-2 - Cloud Platform**: [If mandated] Solution must deploy on [AWS | Azure | GCP].
+
+**TC-3 - Technology Stack**: [If constrained] Solution must use approved technology stack (see Section 6.3).
+
+**TC-4 - Existing Infrastructure**: Solution must integrate with existing [authentication, monitoring, logging] infrastructure.
+
+**TC-5 - Data Residency**: [If applicable] Data must remain within [geographic region] for compliance.
+
+---
+
+## 4. Deliverables
+
+### 4.1 Design Phase Deliverables
+
+| Deliverable | Description | Format | Due Date (Relative to Project Start) | Acceptance Criteria |
+|-------------|-------------|--------|--------------------------------------|---------------------|
+| **High-Level Design (HLD)** | Architecture overview, component diagrams, technology stack, integration approach | Document (PDF/Markdown) + Diagrams (C4 model preferred) | Week 4 | Approved by Architecture Review Board |
+| **Detailed Design (DLD)** | Component specifications, API contracts, data models, security controls | Document (PDF/Markdown), OpenAPI specs | Week 8 | Approved by technical reviewers |
+| **Solution Architecture Document** | Infrastructure design, network topology, deployment model, DR strategy | Document + Infrastructure diagrams | Week 6 | Approved by Enterprise Architect |
+| **Security Design** | Threat model, security controls, compliance mapping | Document | Week 6 | Approved by Security Architect |
+| **Test Strategy** | Unit, integration, performance, security testing approach | Document | Week 8 | Approved by QA Lead |
+
+### 4.2 Development Phase Deliverables
+
+| Deliverable | Description | Format | Due Date | Acceptance Criteria |
+|-------------|-------------|--------|----------|---------------------|
+| **Source Code** | All application source code | Git repository | Ongoing | Code review approved, meets coding standards |
+| **Infrastructure as Code** | Terraform/CloudFormation for all infrastructure | Git repository | Ongoing | Deployable to all environments |
+| **Database Schemas** | DDL scripts, migration scripts, seed data | SQL scripts | Week 12 | Schema review approved |
+| **API Documentation** | Interactive API documentation | OpenAPI 3.0 spec + Swagger UI | Ongoing | All endpoints documented |
+| **Unit Tests** | Automated unit tests | Code | Ongoing | ≥80% code coverage |
+| **Integration Tests** | Automated integration tests | Code | Ongoing | Critical paths covered |
+
+### 4.3 Deployment Phase Deliverables
+
+| Deliverable | Description | Format | Due Date | Acceptance Criteria |
+|-------------|-------------|--------|----------|---------------------|
+| **Deployed Application** | Fully functional application in production | Running system | Week 40 | Passes UAT, performance tests |
+| **CI/CD Pipeline** | Automated build, test, deploy pipeline | CI/CD configuration | Week 36 | Deploys to all environments |
+| **Monitoring & Alerting** | Dashboards, alerts, SLO/SLI definitions | Monitoring platform config | Week 38 | All key metrics tracked |
+| **Runbooks** | Operational procedures for common tasks | Markdown documents | Week 38 | Covers deployment, rollback, incidents |
+| **Disaster Recovery Plan** | DR procedures, tested and documented | Document | Week 39 | DR drill successfully executed |
+
+### 4.4 Documentation Deliverables
+
+| Deliverable | Description | Format | Due Date | Acceptance Criteria |
+|-------------|-------------|--------|----------|---------------------|
+| **Technical Documentation** | Architecture, design decisions, component docs | Markdown / Confluence | Ongoing | Kept current with code changes |
+| **API Documentation** | Full API reference with examples | OpenAPI spec + docs site | Ongoing | All endpoints documented |
+| **Operations Manual** | System administration, maintenance procedures | Document | Week 38 | SRE team trained |
+| **User Manual** | End-user documentation | Document / Online help | Week 36 | User training completed |
+| **Training Materials** | Training guides, videos, tutorials | Various formats | Week 36 | Users trained successfully |
+
+### 4.5 Knowledge Transfer
+
+| Activity | Description | Participants | Timeline | Acceptance Criteria |
+|----------|-------------|--------------|----------|---------------------|
+| **Technical Training** | Architecture, codebase walkthrough, deployment | Dev team | Weeks 38-40 | Team can make changes independently |
+| **Operations Training** | Monitoring, incident response, maintenance | SRE/Ops team | Weeks 38-40 | Team can operate system 24/7 |
+| **User Training** | End-user functionality training | End users | Weeks 36-38 | Users can perform daily tasks |
+| **Documentation Review** | Review all docs for completeness | All stakeholders | Week 40 | Docs approved by all parties |
+
+---
+
+## 5. Project Timeline and Milestones
+
+### 5.1 High-Level Timeline
+
+**Total Duration**: [X months from contract signing]
+
+| Phase | Duration | Key Milestones |
+|-------|----------|----------------|
+| **Initiation** | Weeks 1-2 | Kickoff, resource onboarding, environment setup |
+| **Design** | Weeks 3-8 | HLD complete (Week 4), DLD complete (Week 8), Design approval |
+| **Development** | Weeks 9-32 | Sprints 1-12, incremental delivery, code reviews |
+| **Testing** | Weeks 28-36 | Integration testing, UAT, performance testing, security testing |
+| **Deployment** | Weeks 37-40 | Production deployment, hypercare, go-live |
+| **Closure** | Weeks 40-42 | Knowledge transfer, warranty period begins |
+
+### 5.2 Key Milestones
+
+| Milestone | Target Week | Deliverables Due | Exit Criteria |
+|-----------|-------------|------------------|---------------|
+| **M1: Project Kickoff** | Week 1 | Project plan, resource assignments | Kickoff meeting held, teams introduced |
+| **M2: Design Approval** | Week 8 | HLD, DLD, security design | Architecture Review Board approval |
+| **M3: Development Sprint 6** | Week 20 | 50% functionality complete | Mid-project demo, stakeholder approval |
+| **M4: UAT Complete** | Week 36 | All functionality, test results | UAT sign-off by business users |
+| **M5: Production Go-Live** | Week 40 | Deployed system, docs, trained users | System live, users operational |
+| **M6: Project Closure** | Week 42 | Final reports, lessons learned | Closure sign-off, warranty begins |
+
+### 5.3 Proposal Timeline
+
+| Event | Date |
+|-------|------|
+| **RFP Issued** | [DATE] |
+| **Vendor Questions Due** | [DATE] (2 weeks after RFP issue) |
+| **Answers Published** | [DATE] (3 weeks after RFP issue) |
+| **Proposals Due** | [DATE] (6 weeks after RFP issue) |
+| **Vendor Presentations** | [DATE RANGE] (8 weeks after RFP issue) |
+| **Final Vendor Selection** | [DATE] (10 weeks after RFP issue) |
+| **Contract Negotiation** | [DATE RANGE] (Weeks 11-12) |
+| **Expected Project Start** | [DATE] (Week 13) |
+
+---
+
+## 6. Vendor Qualifications and Requirements
+
+### 6.1 Mandatory Qualifications
+
+Vendors MUST meet the following minimum qualifications to be considered:
+
+**MQ-1 - Experience**: Minimum [5] years of experience delivering projects of similar scope and complexity.
+
+**MQ-2 - Reference Projects**: At least [3] reference projects in the past [3] years demonstrating relevant capabilities.
+
+**MQ-3 - Certifications**: Team must include individuals with relevant certifications:
+
+- [ ] [AWS/Azure/GCP Certified Solutions Architect] (if cloud-based)
+- [ ] [Security certification: CISSP, CEH, or equivalent]
+- [ ] [Relevant technology certifications for proposed stack]
+
+**MQ-4 - Security Compliance**: Company must hold [SOC 2 Type II | ISO 27001] certification.
+
+**MQ-5 - Financial Stability**: Company must provide financial statements demonstrating stability (revenue, years in business).
+
+**MQ-6 - Geographical Presence**: [If applicable] Vendor must have presence in [region] for on-site support.
+
+**MQ-7 - Insurance**: Vendor must carry appropriate insurance (professional liability, cyber liability).
+
+### 6.2 Preferred Qualifications
+
+Preference will be given to vendors with:
+
+**PQ-1**: Experience in [specific industry, e.g., "healthcare", "financial services", "retail"]
+
+**PQ-2**: Expertise with [specific technology, e.g., "Kubernetes", "serverless architectures", "event-driven systems"]
+
+**PQ-3**: Prior work with [ORGANIZATION_NAME] or similar organizations
+
+**PQ-4**: Agile/DevOps culture with demonstrable CI/CD maturity
+
+**PQ-5**: Strong observability and SRE practices
+
+### 6.3 Approved Technology Stack (if applicable)
+
+[If organization has technology constraints, list approved technologies. If vendor can propose alternatives, state that clearly.]
+
+**Programming Languages**: [Java, Python, Go, TypeScript/Node.js]
+
+**Cloud Platforms**: [AWS (preferred), Azure, GCP]
+
+**Databases**: [PostgreSQL, MySQL, MongoDB, Redis]
+
+**Container Orchestration**: [Kubernetes (EKS/AKS/GKE), AWS ECS/Fargate]
+
+**CI/CD**: [GitHub Actions, GitLab CI, Jenkins]
+
+**Monitoring**: [Prometheus, Grafana, DataDog, New Relic]
+
+**Proposed Alternatives**: Vendors may propose alternative technologies if they can demonstrate superior fit for requirements. Justification must be included in proposal.
+
+### 6.4 Team Requirements
+
+**Minimum Team Composition**:
+
+- [ ] 1 Solution Architect (senior, 10+ years experience)
+- [ ] 1 Security Architect
+- [ ] 1 Technical Lead (8+ years experience)
+- [ ] [X] Senior Developers (5+ years experience)
+- [ ] [Y] Developers (3+ years experience)
+- [ ] 1 QA Lead
+- [ ] [Z] QA Engineers
+- [ ] 1 DevOps Engineer
+- [ ] 1 Technical Writer
+
+**Key Personnel Requirements**:
+
+- Key personnel (Solution Architect, Technical Lead) must be dedicated to project for at least [50%] allocation
+- Resumes for key personnel must be included in proposal
+- Key personnel cannot be changed without client approval
+
+**Onshore/Offshore Mix** (if applicable):
+
+- [Specify requirements, e.g., "Minimum 50% onshore", "Onshore architect required"]
+
+---
+
+## 7. Proposal Requirements
+
+### 7.1 Proposal Format
+
+Proposals must follow this structure:
+
+#### **Section 1: Executive Summary** (2 pages max)
+
+- High-level approach
+- Key differentiators
+- Summary of costs
+
+#### **Section 2: Company Overview** (5 pages max)
+
+- Company history, size, stability
+- Relevant expertise and certifications
+- Case studies and references
+
+#### **Section 3: Understanding of Requirements** (10 pages max)
+
+- Demonstrate understanding of problem and requirements
+- Identify any ambiguities or risks
+- Proposed approach to clarifying unknowns
+
+#### **Section 4: Technical Solution** (30 pages max)
+
+- High-level architecture (C4 Context and Container diagrams)
+- Technology stack and rationale
+- Integration approach
+- Security and compliance strategy
+- Scalability and performance approach
+- Disaster recovery and business continuity
+- DevOps and deployment strategy
+
+#### **Section 5: Project Approach and Methodology** (10 pages max)
+
+- Development methodology (Agile, SAFe, etc.)
+- Project phases and timeline
+- Risk management approach
+- Change management process
+- Quality assurance approach
+- Communication and governance plan
+
+#### **Section 6: Team and Resources** (5 pages max)
+
+- Proposed team structure and roles
+- Key personnel resumes
+- Staff augmentation plans if needed
+- Onshore/offshore model (if applicable)
+
+#### **Section 7: Experience and References** (10 pages max)
+
+- Minimum 3 reference projects with:
+  - Client name and contact information
+  - Project scope and size
+  - Technologies used
+  - Challenges overcome
+  - Outcomes achieved
+- Industry-specific experience
+- Awards and recognition
+
+#### **Section 8: Cost Proposal** (see Section 7.2)
+
+#### **Section 9: Assumptions and Risks**
+
+- Key assumptions made in proposal
+- Identified risks and mitigation strategies
+- Dependencies on client organization
+
+### 7.2 Cost Proposal Format
+
+**Cost proposal must be provided in a SEPARATE document** to allow for technical evaluation independent of cost.
+
+Cost proposal must include:
+
+**7.2.1 Fixed Price (if applicable)**
+
+- Total fixed price for all deliverables
+- Payment milestones tied to deliverables
+- Breakdown by project phase
+
+**7.2.2 Time and Materials (if applicable)**
+
+- Hourly/daily rates by role
+- Estimated hours/days per role
+- Total estimated cost
+- Not-to-exceed cap (if any)
+
+**7.2.3 Cost Breakdown**
+
+- Labor costs (by role and phase)
+- Infrastructure costs (cloud resources, licenses)
+- Third-party service costs (APIs, SaaS tools)
+- Travel expenses (if applicable)
+- Contingency (percentage and justification)
+
+**7.2.4 Ongoing Support and Maintenance**
+
+- Annual support and maintenance cost
+- SLA for support response times
+- Included vs. out-of-scope support activities
+
+**7.2.5 Pricing Terms**
+
+- Payment terms (net 30, net 60, etc.)
+- Invoicing schedule
+- Currency
+- Validity period of pricing
+
+**7.2.6 Assumptions**
+
+- Key assumptions affecting pricing
+- Exclusions and out-of-scope items
+- Client-provided resources/infrastructure
+
+### 7.3 Submission Instructions
+
+**Deadline**: Proposals must be received by **[DATE] at [TIME] [TIMEZONE]**
+
+**Submission Method**: [Email to procurement@org.com | Upload to vendor portal | Physical delivery]
+
+**Format**:
+
+- PDF format preferred
+- Technical proposal and cost proposal as SEPARATE files
+- File naming: `[VENDOR_NAME]_[PROJECT_NAME]_Technical.pdf` and `[VENDOR_NAME]_[PROJECT_NAME]_Cost.pdf`
+
+**Questions**:
+
+- Submit questions by [DATE] to [EMAIL]
+- All questions and answers will be published to all vendors by [DATE]
+- No proprietary or confidential information in questions (visible to all vendors)
+
+**Late Proposals**: Will not be accepted
+
+---
+
+## 8. Evaluation Criteria
+
+### 8.1 Evaluation Process
+
+Proposals will be evaluated in two phases:
+
+**Phase 1: Technical Evaluation** (Cost proposals remain sealed)
+
+- Mandatory qualifications check (pass/fail)
+- Technical scoring (see Section 8.2)
+- Shortlisting of top [3-5] vendors
+
+**Phase 2: Cost Evaluation**
+
+- Cost proposals opened only for shortlisted vendors
+- Combined technical and cost scoring
+- Vendor presentations and Q&A
+- Final selection
+
+### 8.2 Technical Evaluation Criteria
+
+Proposals will be scored on a 100-point scale:
+
+| Criteria | Weight | Max Points | Evaluation Focus |
+|----------|--------|------------|------------------|
+| **Technical Approach and Solution Design** | 35% | 35 | Architecture quality, technology choices, scalability, security, innovation |
+| **Project Approach and Methodology** | 20% | 20 | Delivery methodology, risk management, quality assurance, realistic timeline |
+| **Team Qualifications and Experience** | 25% | 25 | Team expertise, relevant experience, key personnel, certifications |
+| **Relevant Experience and References** | 15% | 15 | Similar projects, industry experience, client references, success stories |
+| **Understanding of Requirements** | 5% | 5 | Demonstrated understanding, identified risks, thoughtful questions |
+| **TOTAL** | **100%** | **100** | |
+
+### 8.3 Cost Evaluation Criteria
+
+Cost will be evaluated using the following approach:
+
+**Cost Scoring Method**: [Choose one]
+
+- **Option A - Lowest Price Best Value**: Lowest cost proposal receives maximum points, others scaled proportionally
+- **Option B - Fixed Weighting**: Cost is [X]% of total score, technical [Y]%
+- **Option C - Cost-Benefit Analysis**: Best value considering both cost and technical quality
+
+**Example (Option B)**:
+
+- Technical Score: 70% weight
+- Cost Score: 30% weight
+- Final Score = (Technical Score × 0.7) + (Cost Score × 0.3)
+
+### 8.4 Vendor Presentations
+
+Shortlisted vendors will be invited to present their proposals:
+
+- **Duration**: [2 hours] (1 hour presentation, 1 hour Q&A)
+- **Audience**: Evaluation committee (Business, Architecture, Security, Procurement)
+- **Format**: [In-person | Virtual]
+- **Content**: Technical deep-dive, team introductions, demo (if applicable)
+
+### 8.5 Selection Decision
+
+**Decision Authority**: [Procurement Committee | CTO/CIO]
+
+**Selection Criteria**:
+
+1. Highest combined technical + cost score
+2. Best value (not necessarily lowest price)
+3. Confidence in vendor's ability to deliver
+4. Cultural fit and communication
+
+**Selection Timeline**: Final decision by [DATE]
+
+**Notification**: All vendors will be notified of decision by [DATE]
+
+---
+
+## 9. Contract Terms and Conditions
+
+### 9.1 Contract Type
+
+[Fixed Price | Time and Materials | Hybrid]
+
+### 9.2 Payment Terms
+
+**Payment Schedule** (example for fixed price):
+
+- 10% upon contract signing
+- 20% upon design approval (Milestone M2)
+- 30% upon development milestone (Milestone M3)
+- 30% upon UAT completion (Milestone M4)
+- 10% upon go-live and project closure (Milestone M6)
+
+**Retainage**: [X]% held for [Y days] after go-live to ensure warranty support
+
+### 9.3 Acceptance Criteria
+
+Each deliverable must meet defined acceptance criteria (see Section 4). Acceptance process:
+
+1. Vendor submits deliverable
+2. Client reviews within [5 business days]
+3. Client accepts, rejects with feedback, or requests clarifications
+4. Vendor addresses feedback and resubmits
+5. Formal acceptance sign-off
+
+### 9.4 Warranty and Support
+
+**Warranty Period**: [90 days] from go-live
+
+- All defects identified during warranty will be fixed at no cost
+- Response time for critical defects: [4 hours]
+- Response time for non-critical defects: [2 business days]
+
+**Post-Warranty Support**: See Section 9.5
+
+### 9.5 Ongoing Support and Maintenance (Optional)
+
+**Support Tiers**:
+
+- **Tier 1 - L1 Support**: [Vendor | Client responsibility]
+- **Tier 2 - L2 Support**: [Vendor responsibility]
+- **Tier 3 - L3 Support**: [Vendor responsibility]
+
+**Support Hours**: [24/7 | Business hours] for [Severity 1] issues
+
+**Support SLA**:
+| Severity | Response Time | Resolution Time |
+|----------|---------------|-----------------|
+| Severity 1 (Critical - System down) | 1 hour | 4 hours |
+| Severity 2 (High - Major feature broken) | 4 hours | 24 hours |
+| Severity 3 (Medium - Minor feature issue) | 1 business day | 5 business days |
+| Severity 4 (Low - Enhancement request) | 5 business days | Best effort |
+
+**Annual Maintenance**: Includes [bug fixes, security patches, minor enhancements up to X hours]
+
+### 9.6 Intellectual Property Rights
+
+**Work Product Ownership**: [Client | Vendor | Shared]
+
+**Standard Clause**: All custom-developed work product and deliverables become property of [ORGANIZATION_NAME] upon final payment. Vendor retains ownership of pre-existing IP and reusable frameworks/components.
+
+**Open Source**: Vendor must disclose all open-source components and licenses used.
+
+### 9.7 Data and Security
+
+**Data Ownership**: Client retains ownership of all client data
+
+**Data Security**: Vendor must comply with client's security policies and standards (see Architecture Principles document)
+
+**Data Handling**:
+
+- Data must not be used for vendor's purposes
+- Data must be returned or destroyed upon contract termination
+- Vendor must sign Data Processing Agreement (DPA) if handling personal data
+
+**Background Checks**: Vendor staff with access to sensitive data must pass background checks
+
+### 9.8 Confidentiality
+
+Both parties agree to maintain confidentiality of proprietary information disclosed during the engagement.
+
+**Non-Disclosure Agreement (NDA)**: Required before sharing detailed requirements or data
+
+### 9.9 Liability and Indemnification
+
+**Liability Cap**: [To be negotiated, typically 1-2× contract value]
+
+**Indemnification**: Vendor indemnifies client against:
+
+- IP infringement claims
+- Data breaches due to vendor negligence
+- Violations of laws or regulations
+
+### 9.10 Termination
+
+**Termination for Convenience**: Client may terminate with [60 days] written notice, paying for work completed
+
+**Termination for Cause**: Either party may terminate if other party breaches material terms and fails to cure within [30 days]
+
+**Transition Assistance**: Vendor must provide [90 days] of transition assistance to new vendor or client team
+
+### 9.11 Change Management
+
+**Change Request Process**:
+
+1. Either party submits written change request
+2. Vendor provides impact analysis (cost, schedule, scope)
+3. Client approves or rejects
+4. Approved changes documented in change order
+5. Contract amended accordingly
+
+**Thresholds**:
+
+- Changes < $[X] or [Y] hours: Technical Lead approval
+- Changes > $[X] or [Y] hours: Executive Sponsor approval
+
+---
+
+## 10. Appendices
+
+### Appendix A: Detailed Functional Requirements
+
+[Link to or include detailed requirements document created separately]
+
+### Appendix B: Enterprise Architecture Principles
+
+[Link to or include organization's architecture principles document]
+
+### Appendix C: Security and Compliance Standards
+
+[List relevant standards: NIST, ISO 27001, GDPR, HIPAA, etc.]
+
+### Appendix D: Reference Architecture Diagrams
+
+[Include current state and desired future state architecture diagrams if available]
+
+### Appendix E: Integration Specifications
+
+[Details of systems that must integrate, APIs available, data formats]
+
+### Appendix F: Glossary
+
+[Define domain-specific terms, acronyms, abbreviations]
+
+### Appendix G: Contract Template
+
+[Attach standard contract template or terms and conditions]
+
+---
+
+## 11. Questions and Contact Information
+
+### Questions
+
+All questions regarding this SOW/RFP must be submitted in writing to:
+
+**Email**: [procurement@organization.com]
+**Subject Line**: "RFP [RFP_NUMBER] - [PROJECT_NAME] - Question"
+**Deadline for Questions**: [DATE]
+
+**Question Format**:
+
+- Section reference (e.g., "Section 6.3 - Technology Stack")
+- Specific question
+- Context or rationale for question
+
+All questions and answers will be published to all vendors by [DATE] to ensure fairness.
+
+### Contact Information
+
+**Primary Contact**:
+[Name]
+[Title]
+[Email]
+[Phone]
+
+**Procurement Lead**:
+[Name]
+[Title]
+[Email]
+[Phone]
+
+**Technical Lead**:
+[Name]
+[Title]
+[Email]
+
+---
+
+**Document Control**
+
+| Version | Date | Author | Changes |
+|---------|------|--------|---------|
+| 0.1 | [DATE] | [AUTHOR] | Initial draft |
+| 0.2 | [DATE] | [AUTHOR] | Stakeholder review feedback |
+| 1.0 | [DATE] | [AUTHOR] | Issued to vendors |
+
+**Approvals**
+
+| Role | Name | Signature | Date |
+|------|------|-----------|------|
+| Executive Sponsor | [NAME] | _________ | [DATE] |
+| Procurement Lead | [NAME] | _________ | [DATE] |
+| Enterprise Architect | [NAME] | _________ | [DATE] |
+| Legal Review | [NAME] | _________ | [DATE] |
+
+## External References
+
+> This section provides traceability from generated content back to source documents.
+> Follow citation instructions in the project's citation reference guide.
+
+### Document Register
+
+| Doc ID | Filename | Type | Source Location | Description |
+|--------|----------|------|-----------------|-------------|
+| *None provided* | — | — | — | — |
+
+### Citations
+
+| Citation ID | Doc ID | Page/Section | Category | Quoted Passage |
+|-------------|--------|--------------|----------|----------------|
+| — | — | — | — | — |
+
+### Unreferenced Documents
+
+| Filename | Source Location | Reason |
+|----------|-----------------|--------|
+| — | — | — |
+
+---
+
+**Generated by**: ArcKit `/arckit:sow` command
+**Generated on**: [DATE]
+**ArcKit Version**: [VERSION]
+**Project**: [PROJECT_NAME]
+**Model**: [AI_MODEL]