agent-generator 1.0.3 → 1.0.5

package/source/openapi-specifications/v1.0/portal/Ticket.json

@@ -1,2636 +0,0 @@
-{
-  "openapi" : "3.1.0",
-  "info" : {
-    "title" : "Ticket",
-    "version" : "1.0.0"
-  },
-  "paths" : {
-    "/portal/api/tickets/{requestId}/attachments" : {
-      "get" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Get Ticket Attachments",
-        "description" : "Get Ticket Attachments",
-        "operationId" : "getTicketAttachments",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/requestId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/getTicketAttachmentsResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 60000,
-                  "threshold" : 90,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.getTicketAttachments"
-        }
-      }
-    },
-    "/portal/api/composetickets" : {
-      "post" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Create Ticket UnAuthenticated with Human Interactive Proof CAPTCHA",
-        "description" : "Create a New Ticket in Portal ( UnAuthenticated URL ) with Human Interactive Proof ( HIP ) CAPTCHA",
-        "operationId" : "createTicketUnAuthenticatedWithHIPCaptcha",
-        "parameters" : [ {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/createTicketsJson"
-        },
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/createTicketUnAuthenticatedResponse"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "SERVICE",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : -1,
-                  "threshold" : 1,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : -1,
-                  "threshold" : 5,
-                  "hip" : false
-                }, {
-                  "duration" : 86400000,
-                  "lock-period" : -1,
-                  "threshold" : 7,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.remoteip"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.createRequest"
-        }
-      }
-    },
-    "/portal/api/tickets/search" : {
-      "get" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Search Tickets",
-        "description" : "To search in tickets",
-        "operationId" : "searchTickets",
-        "parameters" : [ {
-          "name" : "viewId",
-          "in" : "query",
-          "description" : "ID of the view to apply while fetching the tickets",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "ID of the view to apply while fetching the tickets",
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        }, {
-          "name" : "searchStr",
-          "in" : "query",
-          "description" : "The String to be searched",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "The String to be searched",
-            "maxLength" : 255,
-            "minLength" : 0,
-            "pattern" : "(^([a-zA-Z0-9\\s\\.\\?\\_\\-\\,])*$|null|undefined)"
-          }
-        }, {
-          "$ref" : "#/components/parameters/limit"
-        }, {
-          "$ref" : "#/components/parameters/from"
-        }, {
-          "name" : "sortBy",
-          "in" : "query",
-          "description" : "SortBy can be: @relevance@, @modifiedTime@, @createdTime@",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "SortBy can be: @relevance@, @modifiedTime@, @createdTime@",
-            "enum" : [ "relevance", "modifiedTime", "createdTime" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        }, {
-          "$ref" : "#/components/parameters/priority"
-        }, {
-          "name" : "category",
-          "in" : "query",
-          "description" : "Category of the ticket",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "Category of the ticket",
-            "x-dynamic-enum" : true,
-            "x-custom-parameters-attributes" : {
-              "split" : ","
-            }
-          }
-        }, {
-          "$ref" : "#/components/parameters/status"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "responses" : {
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/searchTickets"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 600000,
-                  "threshold" : 100,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.remoteip"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.portal.restapi.SearchService.ticketSearchByField"
-        }
-      }
-    },
-    "/portal/api/tickets/{requestId}" : {
-      "get" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Retrieve a ticket",
-        "description" : "To get a Portal Ticket",
-        "operationId" : "retrieveATicket",
-        "parameters" : [ {
-          "name" : "include",
-          "in" : "query",
-          "description" : "Whether to include products or not",
-          "required" : false,
-          "style" : "simple",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "null", "array" ],
-            "description" : "Whether to include products or not",
-            "items" : {
-              "type" : [ "string", "null" ],
-              "enum" : [ "products" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "x-custom-parameters-attributes" : [ ]
-            },
-            "uniqueItems" : true
-          }
-        }, {
-          "$ref" : "#/components/parameters/requestId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/addAuthenticatedTicketResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "policy" : "GetEntityById_Policy"
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.getRequest"
-        }
-      },
-      "put" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Update tickets",
-        "description" : "To update a ticket in Portal Only status(can only used to close ticket) and priority fields of ticket can be updated",
-        "operationId" : "updateTickets",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/requestId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/updateTicketsJson"
-        },
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/updateTicketsResponse"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "policy" : "EntityUpdateAndDelete_Policy"
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.updateRequest"
-        }
-      }
-    },
-    "/portal/api/tickets" : {
-      "get" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "List all tickets",
-        "description" : "To get a list of Tickets from portal(type=Mytickets|Alltickets,include=products,status=open|onhold|closed)",
-        "operationId" : "listAllTickets",
-        "parameters" : [ {
-          "name" : "include",
-          "in" : "query",
-          "description" : "allowed values : products,assignee.To use both,split them with a comma",
-          "required" : false,
-          "style" : "simple",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "null", "array" ],
-            "description" : "allowed values : products,assignee.To use both,split them with a comma",
-            "items" : {
-              "type" : [ "string", "null" ],
-              "enum" : [ "products", "assignee" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "x-custom-parameters-attributes" : [ ]
-            },
-            "uniqueItems" : true
-          }
-        }, {
-          "name" : "customStatus",
-          "in" : "query",
-          "description" : "Filter by resolution status of the ticket. You can include multiple values by separating them with a comma",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "Filter by resolution status of the ticket. You can include multiple values by separating them with a comma",
-            "maxLength" : 100,
-            "minLength" : 0,
-            "x-custom-parameters-attributes" : {
-              "split" : ","
-            }
-          }
-        }, {
-          "name" : "viewId",
-          "in" : "query",
-          "description" : "View Id that is accessed now",
-          "required" : true,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "",
-            "maxLength" : 100,
-            "minLength" : 0,
-            "x-custom-parameters-attributes" : { }
-          }
-        }, {
-          "name" : "departmentId",
-          "in" : "query",
-          "description" : "The departmentId of the tickets",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "description" : "The departmentId of the tickets",
-            "pattern" : "([0-9]+)"
-          }
-        }, {
-          "$ref" : "#/components/parameters/limit"
-        }, {
-          "$ref" : "#/components/parameters/from"
-        }, {
-          "name" : "type",
-          "in" : "query",
-          "description" : "To filter the tickets as group tickets or My tickets",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "To filter the tickets as group tickets or My tickets",
-            "enum" : [ "Mytickets", "Alltickets" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        }, {
-          "name" : "sortBy",
-          "in" : "query",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "enum" : [  "createdTime", "recentThread" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        },
-         {
-          "$ref" : "#/components/parameters/priority"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "responses" : {
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/listAllTickets"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 600000,
-                  "threshold" : 50,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.remoteip"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.getRequests"
-        }
-      },
-      "post" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Create Ticket Authenticated",
-        "description" : "Create a New Ticket in Portal",
-        "operationId" : "createTicketAuthenticated",
-        "parameters" : [ {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/addAuthTicketJson"
-        },
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/addAuthenticatedTicketResponse"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "policy" : "Authenticated_MainEntity_Creation_Policy"
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.addRequest"
-        }
-      }
-    },
-    "/portal/api/createTickets" : {
-      "post" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Create Ticket UnAuthenticated",
-        "description" : "Create a New Ticket in Portal(UnAuthenticated URL)",
-        "operationId" : "createTicketUnAuthenticated",
-        "parameters" : [ {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/createTicketUnAuthenticated_createTicketsJson"
-        },
-        "responses" : {
-          "200" : {
-            "$ref" : "#/components/responses/createTicketUnAuthenticatedResponse"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "policy" : "UnAuthenticated_MainEntity_Creation_Policy"
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.createRequest"
-        }
-      }
-    },
-    "/portal/api/tickets/{requestId}/resolution" : {
-      "get" : {
-        "tags" : [ "Ticket" ],
-        "summary" : "Retrieve ticket resolution",
-        "description" : "To get resolution of a Ticket",
-        "operationId" : "getTicketResolution",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/requestId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/portalId"
-        } ],
-        "responses" : {
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getTicketResolution"
-          }
-        },
-        "security" : [ {
-          "jwt-oauth" : [ "jwt-oauth" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 20,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 900000,
-                  "threshold" : 100,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "apimethod" : "com.zoho.desk.helpcenter.ticket.RequestService.getResolution"
-        }
-      }
-    }
-  },
-  "components" : {
-    "schemas" : {
-      "getTicketAttachmentsData" : {
-        "type" : [ "array", "null" ],
-        "items" : {
-          "$ref" : "./Upload.json#/components/schemas/createAttachments"
-        }
-      },
-      "ticketJson" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "subCategory" : {
-            "type" : [ "string", "null" ],
-            "description" : "subCategory",
-            "x-dynamic-enum" : true
-          },
-          "cf" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false,
-            "patternProperties" : {
-              "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
-                "type" : [ "string", "null" ],
-                "maxLength" : 100,
-                "minLength" : 0,
-                "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-              }
-            }
-          },
-          "productId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "description" : "the id of the product",
-            "pattern" : "([0-9]+)"
-          },
-          "phone" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 120,
-            "minLength" : 0,
-            "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+",
-            "x-custom-parameters-attributes" : {
-              "replacementString" : "",
-              "filterMatchedContent" : true
-            }
-          },
-          "subject" : {
-            "type" : [ "string", "null" ],
-            "description" : "The subject for the ticket",
-            "maxLength" : 1000,
-            "minLength" : 0
-          },
-          "customFields" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false,
-            "patternProperties" : {
-              "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
-                "type" : [ "string", "null" ],
-                "maxLength" : 100,
-                "minLength" : 0,
-                "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-              }
-            }
-          },
-          "departmentId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "description" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 65535,
-            "minLength" : 0,
-            "x-custom-parameters-attributes" : {
-              "xss" : "antisamyfilter_custom"
-            }
-          },
-          "language" : {
-            "type" : [ "string", "null" ],
-            "description" : "Language preference to set for the ticket",
-            "x-dynamic-enum" : true
-          },
-          "classification" : {
-            "type" : [ "string", "null" ],
-            "description" : "the classification for the tickets",
-            "x-dynamic-enum" : true
-          },
-          "priority" : {
-            "type" : [ "string", "null" ],
-            "description" : "the priority of tickets",
-            "x-dynamic-enum" : true
-          },
-          "category" : {
-            "type" : [ "string", "null" ],
-            "description" : "category",
-            "x-dynamic-enum" : true
-          }
-        }
-      },
-      "lastThread" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "channel" : {
-            "type" : [ "string", "null" ],
-            "x-dynamic-enum" : true,
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "replacementString" : "",
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "allowInvalid" : false,
-              "descrption" : "Channel through which the ticket was submitted ",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "split" : ",",
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "isDraft" : {
-            "type" : [ "boolean", "null" ]
-          },
-          "direction" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "in", "out" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "isForward" : {
-            "type" : [ "boolean", "null" ]
-          }
-        },
-        "required" : [ "channel", "direction", "isDraft", "isForward" ]
-      },
-      "account" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "accountName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 200,
-            "minLength" : 0
-          },
-          "mappingType" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "PRIMARY", null ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "accountName", "id", "mappingType" ]
-      },
-      "contact" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "firstName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 40,
-            "minLength" : 0
-          },
-          "lastName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 200,
-            "minLength" : 0
-          },
-          "accountId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
-          },
-          "phone" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0,
-            "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
-          },
-          "module" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "ownerId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "account" : {
-            "$ref" : "./Ticket.json#/components/schemas/account"
-          },
-          "email" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$|^$|null)"
-          }
-        },
-        "required" : [ "account", "accountId", "email", "firstName", "id", "lastName", "module", "ownerId", "phone", "photoURL" ]
-      },
-      "commonKeys" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "ticketNumber" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int32",
-            "pattern" : "([0-9]+)"
-          },
-          "subject" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 1000,
-            "minLength" : 0
-          },
-          "dueDate" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "departmentId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "replacementString" : "",
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "allowInvalid" : false,
-              "descrption" : "Department id",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "channel" : {
-            "type" : [ "string", "null" ],
-            "x-dynamic-enum" : true,
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "replacementString" : "",
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "allowInvalid" : false,
-              "descrption" : "Channel through which the ticket was submitted ",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "split" : ",",
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "threadCount" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int32",
-            "pattern" : "([0-9]+)"
-          },
-          "priority" : {
-            "type" : [ "string", "null" ],
-            "x-dynamic-enum" : true,
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "replacementString" : "",
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "allowInvalid" : false,
-              "descrption" : "Priority of the ticket",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "split" : ",",
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "assigneeId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "closedTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "commentCount" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int32",
-            "pattern" : "([0-9]+)"
-          },
-          "createdTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "status" : {
-            "type" : [ "string", "null" ],
-            "x-dynamic-enum" : true,
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "replacementString" : "",
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "allowInvalid" : false,
-              "descrption" : "Status of the ticket.",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "split" : ",",
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          }
-        },
-        "required" : [ "assigneeId", "channel", "closedTime", "commentCount", "createdTime", "departmentId", "dueDate", "id", "priority", "status", "subject", "threadCount", "ticketNumber" ]
-      },
-      "searchResponse" : {
-        "additionalProperties" : false,
-        "allOf" : [ {
-          "$ref" : "./Ticket.json#/components/schemas/commonKeys"
-        }, {
-          "type" : [ "object", "null" ],
-          "properties" : {
-            "customerResponseTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "productId" : {
-              "type" : [ "string", "null", "integer" ],
-              "format" : "int64",
-              "pattern" : "([0-9]+)"
-            },
-            "contactId" : {
-              "type" : [ "string", "null", "integer" ],
-              "format" : "int64",
-              "pattern" : "([0-9]+)"
-            },
-            "phone" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 120,
-              "minLength" : 0,
-              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
-            },
-            "module" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0
-            },
-            "contact" : {
-              "$ref" : "./Ticket.json#/components/schemas/contact"
-            },
-            "lastThread" : {
-              "$ref" : "./Ticket.json#/components/schemas/lastThread"
-            },
-            "onholdTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "email" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 150,
-              "minLength" : 0,
-              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-            }
-          },
-          "required" : [ "contact", "contactId", "customerResponseTime", "email", "lastThread", "module", "onholdTime", "phone", "productId" ]
-        } ]
-      },
-      "data" : {
-        "type" : [ "array", "null" ],
-        "items" : {
-          "$ref" : "./Ticket.json#/components/schemas/searchResponse"
-        }
-      },
-      "product" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "productName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        },
-        "required" : [ "id", "productName" ]
-      },
-      "modifiedBy" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "photoUrl" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "id", "name", "photoURL", "photoUrl" ]
-      },
-      "assignee" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoUrl" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "assignee" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          }
-        },
-        "required" : [ "assignee", "id", "name", "photoURL", "photoUrl" ]
-      },
-      "creator" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoUrl" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "creator" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "creator", "id", "name", "photoURL", "photoUrl" ]
-      },
-      "ticketCommonJson" : {
-        "additionalProperties" : false,
-        "allOf" : [ {
-          "$ref" : "./Ticket.json#/components/schemas/commonKeys"
-        }, {
-          "type" : [ "object", "null" ],
-          "properties" : {
-            "modifiedTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "creator" : {
-              "$ref" : "./Ticket.json#/components/schemas/creator"
-            }
-          },
-          "required" : [ "creator", "modifiedTime" ]
-        } ]
-      },
-      "ticketResponse" : {
-        "additionalProperties" : false,
-        "allOf" : [ {
-          "$ref" : "./Ticket.json#/components/schemas/ticketCommonJson"
-        }, {
-          "type" : [ "object", "null" ],
-          "properties" : {
-            "cf" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "patternProperties" : {
-                "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0,
-                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
-                  "x-custom-parameters-attributes" : {
-                    "subCategory" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "subCategory",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "cf" : { },
-                    "productId" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "the id of the product",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "phone" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : true,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    },
-                    "customFields" : { },
-                    "secondaryContacts" : [ { } ],
-                    "language" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "Language preference to set for the ticket",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "priority" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    },
-                    "classification" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "the classification for the tickets",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "category" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "category",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "status" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    }
-                  }
-                }
-              }
-            },
-            "productId" : {
-              "type" : [ "string", "null", "integer" ],
-              "format" : "int64",
-              "pattern" : "([0-9]+)",
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : false,
-                "antivirus" : false,
-                "allowInvalid" : false,
-                "descrption" : "the id of the product",
-                "secret" : false,
-                "preserveCharsLimit" : 10,
-                "trim" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "importUrl" : false,
-                "decrypt" : false
-              }
-            },
-            "customFields" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "patternProperties" : {
-                "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0,
-                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
-                  "x-custom-parameters-attributes" : {
-                    "subCategory" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "subCategory",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "cf" : { },
-                    "productId" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "the id of the product",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "phone" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : true,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    },
-                    "customFields" : { },
-                    "secondaryContacts" : [ { } ],
-                    "language" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "Language preference to set for the ticket",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "priority" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    },
-                    "classification" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "the classification for the tickets",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "category" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "category",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    },
-                    "status" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    }
-                  }
-                }
-              }
-            },
-            "dueDate" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "description" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 65535,
-              "minLength" : 0
-            },
-            "onholdTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "secondaryContacts" : {
-              "type" : [ "null", "array" ],
-              "items" : {
-                "type" : [ "string", "null", "integer" ],
-                "format" : "int64",
-                "pattern" : "([0-9]+)",
-                "x-custom-parameters-attributes" : [ { } ]
-              },
-              "uniqueItems" : false
-            },
-            "classification" : {
-              "type" : [ "string", "null" ],
-              "x-dynamic-enum" : true,
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : false,
-                "antivirus" : false,
-                "allowInvalid" : false,
-                "descrption" : "the classification for the tickets",
-                "secret" : false,
-                "preserveCharsLimit" : 10,
-                "trim" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "importUrl" : false,
-                "decrypt" : false
-              }
-            },
-            "resolution" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 65535,
-              "minLength" : 0
-            },
-            "responseDueDate" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "teamId" : {
-              "type" : [ "string", "null", "integer" ],
-              "format" : "int64",
-              "pattern" : "([0-9]+)"
-            },
-            "modifiedBy" : {
-              "$ref" : "./Ticket.json#/components/schemas/modifiedBy"
-            },
-            "assignee" : {
-              "$ref" : "./Ticket.json#/components/schemas/assignee"
-            },
-            "email" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 150,
-              "minLength" : 0,
-              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-            },
-            "hasBlueprint" : {
-              "type" : [ "boolean", "null" ]
-            }
-          },
-          "required" : [ "assignee", "cf", "classification", "customFields", "description", "dueDate", "email", "hasBlueprint", "modifiedBy", "onholdTime", "productId", "resolution", "responseDueDate", "secondaryContacts", "teamId" ]
-        } ]
-      },
-      "addAuthenticatedTicketResponse" : {
-        "additionalProperties" : false,
-        "allOf" : [ {
-          "$ref" : "./Ticket.json#/components/schemas/ticketResponse"
-        }, {
-          "type" : [ "object", "null" ],
-          "properties" : {
-            "subCategory" : {
-              "type" : [ "string", "null" ],
-              "x-dynamic-enum" : true,
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : false,
-                "antivirus" : false,
-                "allowInvalid" : false,
-                "descrption" : "subCategory",
-                "secret" : false,
-                "preserveCharsLimit" : 10,
-                "trim" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "importUrl" : false,
-                "decrypt" : false
-              }
-            },
-            "phone" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 120,
-              "minLength" : 0,
-              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+",
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "trim" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : true,
-                "antivirus" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "allowInvalid" : false,
-                "secret" : false,
-                "importUrl" : false,
-                "decrypt" : false,
-                "preserveCharsLimit" : 10
-              }
-            },
-            "secondaryContacts" : {
-              "type" : [ "null", "array" ],
-              "items" : {
-                "type" : [ "string", "null", "integer" ],
-                "format" : "int64",
-                "pattern" : "([0-9]+)",
-                "x-custom-parameters-attributes" : [ { } ]
-              },
-              "uniqueItems" : false
-            },
-            "language" : {
-              "type" : [ "string", "null" ],
-              "x-dynamic-enum" : true,
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : false,
-                "antivirus" : false,
-                "allowInvalid" : false,
-                "descrption" : "Language preference to set for the ticket",
-                "secret" : false,
-                "preserveCharsLimit" : 10,
-                "trim" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "importUrl" : false,
-                "decrypt" : false
-              }
-            },
-            "category" : {
-              "type" : [ "string", "null" ],
-              "x-dynamic-enum" : true,
-              "x-custom-parameters-attributes" : {
-                "removeExif" : false,
-                "replacementString" : "",
-                "filterMatchedContent" : false,
-                "antivirus" : false,
-                "allowInvalid" : false,
-                "descrption" : "category",
-                "secret" : false,
-                "preserveCharsLimit" : 10,
-                "trim" : false,
-                "internalParam" : false,
-                "preserveChars" : "0,5",
-                "importUrl" : false,
-                "decrypt" : false
-              }
-            },
-            "layoutId" : {
-              "type" : [ "string", "null", "integer" ],
-              "format" : "int64",
-              "pattern" : "([0-9]+)"
-            },
-            "account" : {
-              "$ref" : "./Ticket.json#/components/schemas/account"
-            },
-            "layoutDetails" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "maxProperties" : 2,
-              "minProperties" : 2,
-              "properties" : {
-                "id" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "pattern" : "([0-9]+)"
-                },
-                "layoutName" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 120,
-                  "minLength" : 0,
-                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-                }
-              },
-              "required" : [ "id", "layoutName" ]
-            }
-          },
-          "required" : [ "account", "category", "language", "layoutDetails", "layoutId", "phone", "secondaryContacts", "subCategory" ]
-        } ]
-      },
-      "creatorResponse" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoUrl" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "id", "name", "photoUrl" ]
-      },
-      "listAllTicketsJson" : {
-        "additionalProperties" : false,
-        "allOf" : [ {
-          "$ref" : "./Ticket.json#/components/schemas/commonKeys"
-        }, {
-          "type" : [ "object", "null" ],
-          "properties" : {
-            "modifiedTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "creator" : {
-              "$ref" : "./Ticket.json#/components/schemas/creatorResponse"
-            },
-            "onholdTime" : {
-              "type" : [ "string", "null" ],
-              "maxLength" : 100,
-              "minLength" : 0,
-              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-            },
-            "account" : {
-              "$ref" : "./Ticket.json#/components/schemas/account"
-            }
-          },
-          "required" : [ "account", "creator", "modifiedTime", "onholdTime" ]
-        } ]
-      },
-      "ticketData" : {
-        "type" : [ "array", "null" ],
-        "items" : {
-          "$ref" : "./Ticket.json#/components/schemas/listAllTicketsJson"
-        }
-      },
-      "resolutionModifiedBy" : {
-        "type" : [ "object", "null" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoUrl" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "id", "name", "photoUrl" ]
-      }
-    },
-    "responses" : {
-      "getTicketAttachmentsResponse" : {
-        "description" : "getTicketAttachmentsResponse template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "object", "null" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "./Ticket.json#/components/schemas/getTicketAttachmentsData"
-                }
-              },
-              "required" : [ "data" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "data" : [ {
-                    "blockId" : "51179000000036003",
-                    "view" : "/api/v1/Attachments/12878000001138015/Content?portalname=reactimpl&inline=true",
-                    "download" : "/api/v1/Attachments/12878000001138015/Content?portalname=reactimpl",
-                    "size" : "2278923",
-                    "createdBy" : {
-                      "name" : "bala18",
-                      "id" : "12878000001031071",
-                      "zuid" : "1000793801"
-                    },
-                    "showToCustomer" : true,
-                    "name" : "_MG_5493.JPG",
-                    "createdTime" : "2017-03-29T06:46:27.000Z",
-                    "id" : "12878000001138015"
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "createTicketUnAuthenticatedResponse" : {
-        "description" : "createTicketUnAuthenticatedResponse template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "object", "null" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "ticketNumber" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int32",
-                  "pattern" : "([0-9]+)"
-                }
-              },
-              "required" : [ "ticketNumber" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "ticketNumber" : "123"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "searchTickets" : {
-        "description" : "searchTickets template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "object", "null" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "./Ticket.json#/components/schemas/data"
-                },
-                "numberOfRecords" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int32",
-                  "pattern" : "([0-9]+)"
-                }
-              },
-              "required" : [ "data", "numberOfRecords" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "data" : [ {
-                    "ticketNumber" : "130",
-                    "customerResponseTime" : "2018-03-06T01:21:21.000Z",
-                    "productId" : null,
-                    "subject" : "Problem while reset password",
-                    "dueDate" : "2018-03-06T06:30:00.000Z",
-                    "departmentId" : "22372000000006907",
-                    "module" : "tickets",
-                    "channel" : "Web",
-                    "threadCount" : "1",
-                    "lastThread" : null,
-                    "onholdTime" : null,
-                    "priority" : null,
-                    "closedTime" : null,
-                    "commentCount" : "0",
-                    "phone" : "09876545678",
-                    "contact" : {
-                      "firstName" : "Muhammed",
-                      "lastName" : "Yahya",
-                      "accountId" : null,
-                      "photoURL" : null,
-                      "phone" : null,
-                      "module" : "contacts",
-                      "id" : "22372000000652001",
-                      "ownerId" : null,
-                      "email" : "carol@zylker.com",
-                      "account" : null
-                    },
-                    "createdTime" : "2018-03-06T01:21:21.000Z",
-                    "id" : "22372000000652005",
-                    "email" : "carol@zylker.com",
-                    "status" : "Escalated"
-                  } ],
-                  "numberOfRecords" : 1
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "updateTicketsResponse" : {
-        "description" : "updateTicketsResponse template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "./Ticket.json#/components/schemas/addAuthenticatedTicketResponse"
-              }, {
-                "type" : [ "object", "null" ],
-                "properties" : {
-                  "product" : {
-                    "$ref" : "./Ticket.json#/components/schemas/product"
-                  }
-                },
-                "required" : [ "product" ]
-              } ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "product" : {
-                    "id" : "89093847892",
-                    "productName" : "new product"
-                  },
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "productId" : "89093847892",
-                  "subject" : "New Ticket API",
-                  "departmentId" : "6972698729",
-                  "channel" : "web",
-                  "description" : "New Ticket API for handling all the problems arised during some few cases",
-                  "language" : "English",
-                  "priority" : "High",
-                  "classification" : "New Classification",
-                  "phone" : "12367891234",
-                  "caseNumber" : "123",
-                  "id" : "1234567890",
-                  "email" : "newcontact@zylker.com",
-                  "account" : {
-                    "accountName" : "Zoho Desk - Security",
-                    "id" : "32754000094332774"
-                  },
-                  "status" : "closed"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "addAuthenticatedTicketResponse" : {
-        "description" : "addAuthenticatedTicketResponse template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "./Ticket.json#/components/schemas/ticketResponse"
-              }, {
-                "type" : [ "object", "null" ],
-                "properties" : {
-                  "subCategory" : {
-                    "type" : [ "string", "null" ],
-                    "x-dynamic-enum" : true,
-                    "x-custom-parameters-attributes" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "subCategory",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    }
-                  },
-                  "phone" : {
-                    "type" : [ "string", "null" ],
-                    "maxLength" : 120,
-                    "minLength" : 0,
-                    "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+",
-                    "x-custom-parameters-attributes" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : true,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    }
-                  },
-                  "secondaryContacts" : {
-                    "type" : [ "null", "array" ],
-                    "items" : {
-                      "type" : [ "string", "null", "integer" ],
-                      "format" : "int64",
-                      "pattern" : "([0-9]+)",
-                      "x-custom-parameters-attributes" : [ { } ]
-                    },
-                    "uniqueItems" : false
-                  },
-                  "language" : {
-                    "type" : [ "string", "null" ],
-                    "x-dynamic-enum" : true,
-                    "x-custom-parameters-attributes" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "Language preference to set for the ticket",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    }
-                  },
-                  "category" : {
-                    "type" : [ "string", "null" ],
-                    "x-dynamic-enum" : true,
-                    "x-custom-parameters-attributes" : {
-                      "removeExif" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "allowInvalid" : false,
-                      "descrption" : "category",
-                      "secret" : false,
-                      "preserveCharsLimit" : 10,
-                      "trim" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "importUrl" : false,
-                      "decrypt" : false
-                    }
-                  },
-                  "layoutId" : {
-                    "type" : [ "string", "null", "integer" ],
-                    "format" : "int64",
-                    "pattern" : "([0-9]+)",
-                    "x-custom-parameters-attributes" : {
-                      "removeExif" : false,
-                      "trim" : false,
-                      "replacementString" : "",
-                      "filterMatchedContent" : false,
-                      "antivirus" : false,
-                      "internalParam" : false,
-                      "preserveChars" : "0,5",
-                      "allowInvalid" : false,
-                      "secret" : false,
-                      "importUrl" : false,
-                      "decrypt" : false,
-                      "preserveCharsLimit" : 10
-                    }
-                  },
-                  "account" : {
-                    "$ref" : "./Ticket.json#/components/schemas/account"
-                  },
-                  "layoutDetails" : {
-                    "type" : [ "null", "object" ],
-                    "additionalProperties" : false,
-                    "maxProperties" : 2,
-                    "minProperties" : 2,
-                    "properties" : {
-                      "id" : {
-                        "type" : [ "string", "null", "integer" ],
-                        "format" : "int64",
-                        "pattern" : "([0-9]+)"
-                      },
-                      "layoutName" : {
-                        "type" : [ "string", "null" ],
-                        "maxLength" : 120,
-                        "minLength" : 0,
-                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-                      }
-                    },
-                    "required" : [ "id", "layoutName" ]
-                  }
-                },
-                "required" : [ "account", "category", "language", "layoutDetails", "layoutId", "phone", "secondaryContacts", "subCategory" ]
-              } ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "ticketNumber" : "123",
-                  "product" : {
-                    "id" : "89093847892",
-                    "productName" : "new product"
-                  },
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "productId" : "89093847892",
-                  "subject" : "New Ticket API",
-                  "departmentId" : "6972698729",
-                  "channel" : "web",
-                  "description" : "New Ticket API for handling all the problems arised during some few cases",
-                  "language" : "English",
-                  "priority" : "High",
-                  "classification" : "New Classification",
-                  "phone" : "12367891234",
-                  "attachmentIds" : [ "4893023848749" ],
-                  "id" : "1234567890",
-                  "email" : "newcontact@zylker.com",
-                  "account" : {
-                    "accountName" : "Zoho Desk - Security",
-                    "id" : "32754000094332774"
-                  },
-                  "status" : "open"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "listAllTickets" : {
-        "description" : "listAllTickets template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "allOf" : [ {
-                "type" : "object",
-                "properties" : {
-                  "data" : {
-                    "type" : "array",
-                    "items" : {
-                      "type" : "object",
-                      "properties" : {
-                        "product" : {
-                          "type" : [ "null", "object" ],
-                          "additionalProperties" : false,
-                          "maxProperties" : 2,
-                          "minProperties" : 2,
-                          "properties" : {
-                            "id" : {
-                              "type" : [ "string", "null", "integer" ],
-                              "format" : "int64",
-                              "pattern" : "([0-9]+)"
-                            },
-                            "productName" : {
-                              "type" : [ "string", "null" ],
-                              "maxLength" : 100,
-                              "minLength" : 0
-                            }
-                          },
-                          "required" : [ "id", "productName" ]
-                        },
-                        "assignee" : {
-                          "type" : [ "null", "object" ],
-                          "additionalProperties" : false,
-                          "maxProperties" : 5,
-                          "minProperties" : 5,
-                          "properties" : {
-                            "photoUrl" : {
-                              "type" : [ "string", "null" ],
-                              "maxLength" : 100,
-                              "minLength" : 0,
-                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-                            },
-                            "photoURL" : {
-                              "type" : [ "string", "null" ],
-                              "maxLength" : 100,
-                              "minLength" : 0,
-                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-                            },
-                            "name" : {
-                              "type" : [ "string", "null" ],
-                              "maxLength" : 50,
-                              "minLength" : 0
-                            },
-                            "id" : {
-                              "type" : [ "string", "null", "integer" ],
-                              "format" : "int64",
-                              "pattern" : "([0-9]+)"
-                            },
-                            "assignee" : {
-                              "type" : [ "string", "null" ],
-                              "maxLength" : 50,
-                              "minLength" : 0
-                            }
-                          },
-                          "required" : [ "assignee", "id", "name", "photoURL", "photoUrl" ]
-                        }
-                      }
-                    }
-                  }
-                }
-              }, {
-                "type" : [ "object", "null" ],
-                "additionalProperties" : false,
-                "properties" : {
-                  "data" : {
-                    "$ref" : "./Ticket.json#/components/schemas/ticketData"
-                  }
-                },
-                "required" : [ "data" ]
-              } ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "data" : [ {
-                    "ticketNumber" : "12991",
-                    "creator" : {
-                      "photoUrl" : null,
-                      "name" : "bala18",
-                      "id" : "12878000001031071"
-                    },
-                    "subject" : "aspdgijoaps kgopkasp[gooq[]agop[]wqe",
-                    "dueDate" : null,
-                    "departmentId" : "12878000000556041",
-                    "channel" : "Web",
-                    "threadCount" : "104",
-                    "onholdTime" : null,
-                    "priority" : "Medium",
-                    "closedTime" : "2017-04-17T10:17:58.000Z",
-                    "commentCount" : "68",
-                    "createdTime" : "2017-03-03T06:51:19.000Z",
-                    "assignee" : {
-                      "photoUrl" : null,
-                      "name" : "bala19",
-                      "id" : "12878000"
-                    },
-                    "id" : "12878000001015003",
-                    "account" : {
-                      "accountName" : "Zoho Desk - Security",
-                      "id" : "32754000094332774"
-                    },
-                    "status" : "Open"
-                  }, {
-                    "ticketNumber" : "18438",
-                    "creator" : {
-                      "photoUrl" : null,
-                      "name" : "bala18",
-                      "id" : "12878000001031071"
-                    },
-                    "subject" : "a",
-                    "dueDate" : "null",
-                    "departmentId" : "12878000000171045",
-                    "channel" : "Web",
-                    "threadCount" : "2",
-                    "onholdTime" : "2017-04-17T10:17:58.000Z",
-                    "priority" : "Medium",
-                    "closedTime" : null,
-                    "commentCount" : "0",
-                    "createdTime" : "2017-04-20T07:04:46.000Z",
-                    "assignee" : {
-                      "photoUrl" : null,
-                      "name" : "bala19",
-                      "id" : "12878000"
-                    },
-                    "id" : "12878000001477003",
-                    "account" : {
-                      "accountName" : "Zoho Desk - Security",
-                      "id" : "32754000094332774"
-                    },
-                    "status" : "On Hold"
-                  }, {
-                    "ticketNumber" : "13009",
-                    "creator" : {
-                      "photoUrl" : null,
-                      "name" : "bala18",
-                      "id" : "12878000001031071"
-                    },
-                    "subject" : "sfdffdgdfjffhdsa",
-                    "dueDate" : null,
-                    "departmentId" : "12878000000250003",
-                    "channel" : "Web",
-                    "threadCount" : "2",
-                    "onholdTime" : null,
-                    "priority" : "Low",
-                    "closedTime" : "2017-04-12T12:26:58.000Z",
-                    "commentCount" : "1",
-                    "createdTime" : "2017-03-07T05:28:01.000Z",
-                    "assignee" : {
-                      "photoUrl" : null,
-                      "name" : "bala19",
-                      "id" : "12878000"
-                    },
-                    "id" : "12878000001031075",
-                    "account" : {
-                      "accountName" : "Zoho Desk - Security",
-                      "id" : "32754000094332774"
-                    },
-                    "status" : "Open"
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getTicketResolution" : {
-        "description" : "getTicketResolution template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "object", "null" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "modifiedTime" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0,
-                  "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-                },
-                "modifiedBy" : {
-                  "$ref" : "./Ticket.json#/components/schemas/resolutionModifiedBy"
-                },
-                "content" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 1000,
-                  "minLength" : 0
-                }
-              },
-              "required" : [ "content", "modifiedBy", "modifiedTime" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "modifiedTime" : "2017-04-28T15:17:51.000Z",
-                  "modifiedBy" : {
-                    "photoUrl" : "https://desk.zoho.com/portal/api/portalUser/1287811000001031071/photo?orgId=12345",
-                    "name" : "sankar subramanian",
-                    "id" : "1287811000001031071"
-                  },
-                  "content" : "Go to Settings -> General -> format Iphone"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      }
-    },
-    "parameters" : {
-      "requestId" : {
-        "name" : "requestId",
-        "in" : "path",
-        "required" : true,
-        "style" : "simple",
-        "explode" : false,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int64",
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "limit" : {
-        "name" : "limit",
-        "in" : "query",
-        "description" : "the Number of records to be fetched",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int32",
-          "description" : "the Number of records to be fetched",
-          "maximum" : 100,
-          "minimum" : 1,
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "channel" : {
-        "name" : "channel",
-        "in" : "query",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null" ],
-          "x-dynamic-enum" : true,
-          "x-custom-parameters-attributes" : {
-            "removeExif" : false,
-            "replacementString" : "",
-            "filterMatchedContent" : false,
-            "antivirus" : false,
-            "allowInvalid" : false,
-            "descrption" : "Channel through which the ticket was submitted ",
-            "secret" : false,
-            "preserveCharsLimit" : 10,
-            "split" : ",",
-            "trim" : false,
-            "internalParam" : false,
-            "preserveChars" : "0,5",
-            "importUrl" : false,
-            "decrypt" : false
-          }
-        }
-      },
-      "from" : {
-        "name" : "from",
-        "in" : "query",
-        "description" : "the from limit for listing agents. from starts with 1, not 0",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int32",
-          "description" : "the from limit for listing agents. from starts with 1, not 0",
-          "minimum" : 0,
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "priority" : {
-        "name" : "priority",
-        "in" : "query",
-        "description" : "Priority of the ticket",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null" ],
-          "description" : "Priority of the ticket",
-          "x-dynamic-enum" : true,
-          "x-custom-parameters-attributes" : {
-            "split" : ","
-          }
-        }
-      },
-      "status" : {
-        "name" : "status",
-        "in" : "query",
-        "description" : "Status of the ticket.",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null" ],
-          "description" : "Status of the ticket.",
-          "x-dynamic-enum" : true,
-          "x-custom-parameters-attributes" : {
-            "split" : ","
-          }
-        }
-      }
-    },
-    "requestBodies" : {
-      "createTicketsJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "./Ticket.json#/components/schemas/ticketJson"
-              }, {
-                "type" : [ "object", "null" ],
-                "properties" : {
-                  "contactName" : {
-                    "type" : [ "string", "null" ],
-                    "maxLength" : 100,
-                    "minLength" : 0,
-                    "pattern" : "[A-Za-z0-9~@$%_\\!\\^\\[\\]\\{\\},#*:`.'\" & \\+\\ ? \\-\\/\\|\\P{InBasicLatin}\\s]+"
-                  },
-                  "email" : {
-                    "type" : [ "string", "null" ],
-                    "maxLength" : 150,
-                    "minLength" : 0,
-                    "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-                  }
-                }
-              }, {
-                "type" : "object",
-                "required" : [ "departmentId", "email", "subject" ]
-              } ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "productId" : "89093847892",
-                  "phone" : "12367891234",
-                  "contactName" : "New Contact",
-                  "subject" : "New Ticket API",
-                  "departmentId" : "6972698729",
-                  "description" : "New Ticket API for handling all the problems arised during some few cases ( UnAuthenticated URL )",
-                  "priority" : "High",
-                  "classification" : "New classification",
-                  "email" : "newcontact@zylker.com"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      },
-      "updateTicketsJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "object", "null" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "secondaryContacts" : {
-                  "type" : [ "null", "array" ],
-                  "items" : {
-                    "type" : [ "string", "null", "integer" ],
-                    "format" : "int64",
-                    "pattern" : "([0-9]+)",
-                    "x-custom-parameters-attributes" : [ { } ]
-                  },
-                  "uniqueItems" : false
-                },
-                "priority" : {
-                  "type" : [ "string", "null" ],
-                  "x-dynamic-enum" : true
-                },
-                "status" : {
-                  "type" : [ "string", "null" ],
-                  "x-dynamic-enum" : true
-                }
-              }
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "status" : "closed"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      },
-      "createTicketUnAuthenticated_createTicketsJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "./Ticket.json#/components/schemas/ticketJson"
-              }, {
-                "type" : [ "object", "null" ],
-                "properties" : {
-                  "contactName" : {
-                    "type" : [ "string", "null" ],
-                    "maxLength" : 100,
-                    "minLength" : 0,
-                    "pattern" : "[A-Za-z0-9~@$%_\\!\\^\\[\\]\\{\\},#*:`.'\" & \\+\\ ? \\-\\/\\|\\P{InBasicLatin}\\s]+"
-                  },
-                  "email" : {
-                    "type" : [ "string", "null" ],
-                    "maxLength" : 150,
-                    "minLength" : 0,
-                    "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-                  }
-                }
-              }, {
-                "type" : "object",
-                "required" : [ "departmentId", "email", "subject" ]
-              } ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "productId" : "89093847892",
-                  "phone" : "12367891234",
-                  "contactName" : "New Contact",
-                  "subject" : "New Ticket API",
-                  "departmentId" : "6972698729",
-                  "description" : "New Ticket API for handling all the problems arised during some few cases(UnAuthenticated URL)",
-                  "priority" : "High",
-                  "classification" : "New classification",
-                  "email" : "newcontact@zylker.com"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      },
-      "addAuthTicketJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "./Ticket.json#/components/schemas/ticketJson"
-              }, {
-                "type" : [ "object", "null" ],
-                "properties" : {
-                  "secondaryContacts" : {
-                    "type" : [ "null", "array" ],
-                    "items" : {
-                      "type" : [ "string", "null", "integer" ],
-                      "format" : "int64",
-                      "pattern" : "([0-9]+)",
-                      "x-custom-parameters-attributes" : [ { } ]
-                    },
-                    "uniqueItems" : false
-                  }
-                }
-              }, {
-                "type" : "object",
-                "required" : [ "departmentId", "subject" ]
-              } ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "cf" : {
-                    "data" : "cf_new_data"
-                  },
-                  "productId" : "89093847892",
-                  "phone" : "12367891234",
-                  "subject" : "New Ticket API",
-                  "departmentId" : "6972698729",
-                  "description" : "New Ticket API for handling all the problems arised during some few cases",
-                  "priority" : "High",
-                  "classification" : "NEw classification"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      }
-    },
-    "securitySchemes" : {
-      "cookie-auth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
-      },
-      "org-oauth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
-      },
-      "jwt-oauth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/jwt-oauth"
-      },
-      "iam-oauth2-schema" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
-      }
-    }
-  },
-  "x-entity" : "Ticket"
-}