agent-generator 1.0.3 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (770) hide show
  1. package/install-extension.js +1 -1
  2. package/package.json +2 -4
  3. package/Generator_Patterns/Conditional.md +0 -84
  4. package/Generator_Patterns/Dynamic.md +0 -129
  5. package/Generator_Patterns/PathConfig.properties +0 -4
  6. package/Generator_Patterns/README.md +0 -118
  7. package/Generator_Patterns/Reference.md +0 -98
  8. package/Generator_Patterns/Remote.md +0 -259
  9. package/Generator_Patterns/Static.md +0 -99
  10. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  11. package/source/api-data-generators/.idea/misc.xml +0 -6
  12. package/source/api-data-generators/.idea/modules.xml +0 -8
  13. package/source/api-data-generators/.idea/vcs.xml +0 -6
  14. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  15. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  16. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  17. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  18. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  19. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  20. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  21. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  22. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  23. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  24. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  25. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  26. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  27. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  28. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  29. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  30. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  31. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  32. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  33. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  34. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  35. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  36. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  37. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  39. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  40. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  41. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  42. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  43. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  44. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  45. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  46. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  47. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  48. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  49. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  50. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  51. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  52. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  53. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  54. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  55. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  56. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  57. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  58. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  59. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  60. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  61. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  62. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  63. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  64. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  65. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  66. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  67. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  68. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  69. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  70. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  71. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  72. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  73. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  74. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  75. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  76. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  77. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  79. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  80. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  81. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  82. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  83. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  84. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  85. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  86. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  87. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  88. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  89. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  90. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  91. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  92. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  93. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  94. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  95. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  96. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  97. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  98. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  99. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  100. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  101. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  102. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  103. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  104. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  105. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  106. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  107. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  108. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  109. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  110. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  111. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  112. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  113. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  114. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  115. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  116. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  117. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  118. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  119. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  120. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  121. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  122. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  123. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  124. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  125. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  126. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  127. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  128. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  129. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  130. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  131. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  132. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  133. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  134. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  135. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  136. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  137. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  138. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  139. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  140. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  141. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  142. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  143. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  144. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  145. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  146. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  147. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  148. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  149. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  150. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  151. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  152. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  153. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  154. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  155. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  156. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  157. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  158. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  159. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  160. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  161. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  162. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  163. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  164. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  165. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  166. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  167. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  168. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  169. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  170. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  171. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  172. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  173. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  174. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  175. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  176. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  177. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  178. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  179. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  180. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  181. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  182. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  183. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  184. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  185. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  186. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  187. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  188. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  189. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  190. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  191. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  192. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  193. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  194. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  195. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  196. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  197. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  198. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  199. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  200. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  201. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  202. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  203. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  204. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  205. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  206. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  207. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  208. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  209. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  210. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  211. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  212. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  213. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  214. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  215. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  216. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  217. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  218. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  220. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  221. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  222. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  223. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  224. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  225. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  226. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  227. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  228. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  229. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  230. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  231. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
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  741. package/source/openapi-specifications/v1.0/support/Upload.json +0 -620
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  769. package/source/openapi-specifications/v1.0/support/errors.json +0 -80
  770. package/source/openapi-specifications/v1.0/support/zlabsnlp.json +0 -416
@@ -1,1115 +0,0 @@
1
- {
2
- "openapi" : "3.1.0",
3
- "info" : {
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- "title" : "PinnedConversation",
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- "version" : "1.0.0",
6
- "x-clan-group" : "tickets",
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- "x-module-group" : "tickets"
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- },
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- "paths" : {
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- "/api/v1/tickets/{ticketId}/pins/unpin" : {
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- "post" : {
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- "tags" : [ "PinnedConversation" ],
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- "summary" : "Unpin a ticket's pin",
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- "description" : "This API deletes one or more pins from a ticket.",
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- "operationId" : "unPinConversations",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/ticketId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/unPinConversationRequest"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/unPinAConversationResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "WriteAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "tickets",
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- "apihash" : "697a6c1d3b6e4e2ef6110d74a9adda4f",
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- "module-group" : "tickets",
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- "apimethod" : "com.zoho.support.restapi.PinnedConversationService.unPinConversations"
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- }
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- }
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- },
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- "/api/v1/tickets/{ticketId}/pins" : {
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- "get" : {
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- "tags" : [ "PinnedConversation" ],
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- "summary" : "Get pins of a ticket",
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- "description" : "This API fetches the list of pins of a particular ticket.",
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- "operationId" : "getPinnedConversations",
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- "parameters" : [ {
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- "name" : "types",
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- "in" : "query",
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- "description" : "The type of pins to fetch as a comma separated list. The allowed values are @comments@ and @threads@",
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- "required" : false,
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- "style" : "simple",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "null", "array" ],
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- "description" : "The type of pins to fetch as a comma separated list. The allowed values are @comments@ and @threads@",
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- "items" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "comments", "threads" ],
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- "maxLength" : 100,
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- "minLength" : 0,
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- "x-custom-parameters-attributes" : [ false, "", false, false, false, "The type of pins to fetch as a comma separated list. The allowed values are @comments@ and @threads@", false, 10, ",", false, false, "0,5", false, false ]
78
- },
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- "uniqueItems" : true
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- }
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- }, {
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- "$ref" : "#/components/parameters/ticketId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/getPinnedConversationsResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Lenient_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "tickets",
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- "apihash" : "0a9ff2e4122a1a473f9df7f9d64d3dff",
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- "module-group" : "tickets",
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- "apimethod" : "com.zoho.support.restapi.PinnedConversationService.getPinnedConversations"
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- }
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- },
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- "post" : {
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- "tags" : [ "PinnedConversation" ],
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- "summary" : "Create a pin on the ticket",
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- "description" : "This API creates a new pin on the ticket.",
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- "operationId" : "pinConversationOnTicket",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/ticketId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/pinAConversationRequest"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/pinAConversationResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "WriteAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "tickets",
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- "apihash" : "99714f121e65f3349136c176e9f32303",
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- "module-group" : "tickets",
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- "apimethod" : "com.zoho.support.restapi.PinnedConversationService.pinAConversation"
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- }
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- }
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- }
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- },
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- "components" : {
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- "schemas" : {
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- "long_array" : {
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- "type" : [ "null", "array" ],
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- "items" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- }
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- },
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- "pinAConversationThreadResponse" : {
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- "type" : [ "null", "object" ],
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- "additionalProperties" : false,
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- "properties" : {
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- "pinnedTime" : {
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- "type" : [ "string", "null" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- },
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- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "entityPinned" : {
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- "$ref" : "./Thread.json#/components/schemas/threadKeys"
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- },
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- "isPublic" : {
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- "type" : [ "boolean", "null" ]
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- },
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- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
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- },
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- "pinAConversationFaceBookThreadResponse" : {
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- "type" : [ "null", "object" ],
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- "additionalProperties" : false,
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- "properties" : {
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- "pinnedTime" : {
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- "type" : [ "string", "null" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- },
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- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "entityPinned" : {
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- "$ref" : "./Thread.json#/components/schemas/facebookThreadKeys"
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- },
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- "isPublic" : {
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- "type" : [ "boolean", "null" ]
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- },
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- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
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- },
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- "pinAConversationTwitterThreadResponse" : {
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- "type" : [ "null", "object" ],
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- "additionalProperties" : false,
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- "properties" : {
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- "pinnedTime" : {
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- "type" : [ "string", "null" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- },
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- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "entityPinned" : {
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- "$ref" : "./Thread.json#/components/schemas/twitterThreadKeys"
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- },
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- "isPublic" : {
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- "type" : [ "boolean", "null" ]
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- },
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- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
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- },
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- "pinAConversationForumThreadResponse" : {
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- "type" : [ "null", "object" ],
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- "additionalProperties" : false,
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- "properties" : {
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- "pinnedTime" : {
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- "type" : [ "string", "null" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- },
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- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "entityPinned" : {
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- "$ref" : "./Thread.json#/components/schemas/forumThreadKeys"
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- },
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- "isPublic" : {
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- "type" : [ "boolean", "null" ]
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- },
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- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
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- },
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- "pinAConversationEmailThreadResponse" : {
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- "type" : [ "null", "object" ],
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- "additionalProperties" : false,
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- "properties" : {
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- "pinnedTime" : {
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- "type" : [ "string", "null" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- },
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- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "entityPinned" : {
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- "$ref" : "./Thread.json#/components/schemas/emailThreadKeys"
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- },
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- "isPublic" : {
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- "type" : [ "boolean", "null" ]
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- },
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- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
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- },
343
- "pinAConversationCommentResponse" : {
344
- "type" : [ "null", "object" ],
345
- "additionalProperties" : false,
346
- "properties" : {
347
- "pinnedTime" : {
348
- "type" : [ "string", "null" ],
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- "maxLength" : 100,
350
- "minLength" : 0
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- },
352
- "pinnedById" : {
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- "type" : [ "string", "null", "integer" ],
354
- "format" : "int64",
355
- "pattern" : "([0-9]+)"
356
- },
357
- "entityPinned" : {
358
- "$ref" : "./TicketComment.json#/components/schemas/commentResponse"
359
- },
360
- "isPublic" : {
361
- "type" : [ "boolean", "null" ]
362
- },
363
- "id" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "COMMENTS", "THREADS" ],
371
- "maxLength" : 100,
372
- "minLength" : 0
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- }
374
- },
375
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
376
- },
377
- "conversationData" : {
378
- "anyOf" : [ {
379
- "$ref" : "#/components/schemas/pinAConversationThreadResponse"
380
- }, {
381
- "$ref" : "#/components/schemas/pinAConversationFaceBookThreadResponse"
382
- }, {
383
- "$ref" : "#/components/schemas/pinAConversationTwitterThreadResponse"
384
- }, {
385
- "$ref" : "#/components/schemas/pinAConversationForumThreadResponse"
386
- }, {
387
- "$ref" : "#/components/schemas/pinAConversationEmailThreadResponse"
388
- }, {
389
- "$ref" : "#/components/schemas/pinAConversationCommentResponse"
390
- } ]
391
- } ,
392
- "data" : {
393
- "type" : [ "null", "array" ],
394
- "items" : {
395
- "$ref" : "#/components/schemas/conversationData"
396
- }
397
- },
398
- "unPinConversationData" : {
399
- "type" : [ "object", "null" ],
400
- "additionalProperties" : false,
401
- "properties" : {
402
- "id" : {
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- "type" : [ "string", "null", "integer" ],
404
- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "success" : {
408
- "type" : [ "boolean", "null" ]
409
- },
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- "errors" : {
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- "type" : [ "null", "string" ]
412
- }
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- },
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- "required" : [ "errors", "id", "success" ]
415
- }
416
- },
417
- "responses" : {
418
- "pinAConversationResponse" : {
419
- "description" : "pinAConversationResponse template definitions",
420
- "content" : {
421
- "application/json" : {
422
- "schema" : {
423
- "anyOf" : [ {
424
- "type" : [ "null", "object" ],
425
- "additionalProperties" : false,
426
- "properties" : {
427
- "pinnedTime" : {
428
- "type" : [ "string", "null" ],
429
- "maxLength" : 100,
430
- "minLength" : 0
431
- },
432
- "pinnedById" : {
433
- "type" : [ "string", "null", "integer" ],
434
- "format" : "int64",
435
- "pattern" : "([0-9]+)"
436
- },
437
- "entityPinned" : {
438
- "$ref" : "./Thread.json#/components/schemas/threadKeys"
439
- },
440
- "isPublic" : {
441
- "type" : [ "boolean", "null" ]
442
- },
443
- "id" : {
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- "type" : [ "string", "null", "integer" ],
445
- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- },
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- "type" : {
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- "type" : [ "string", "null" ],
450
- "enum" : [ "COMMENTS", "THREADS" ],
451
- "maxLength" : 100,
452
- "minLength" : 0
453
- }
454
- },
455
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
456
- }, {
457
- "type" : [ "null", "object" ],
458
- "additionalProperties" : false,
459
- "properties" : {
460
- "pinnedTime" : {
461
- "type" : [ "string", "null" ],
462
- "maxLength" : 100,
463
- "minLength" : 0
464
- },
465
- "pinnedById" : {
466
- "type" : [ "string", "null", "integer" ],
467
- "format" : "int64",
468
- "pattern" : "([0-9]+)"
469
- },
470
- "entityPinned" : {
471
- "$ref" : "./Thread.json#/components/schemas/facebookThreadKeys"
472
- },
473
- "isPublic" : {
474
- "type" : [ "boolean", "null" ]
475
- },
476
- "id" : {
477
- "type" : [ "string", "null", "integer" ],
478
- "format" : "int64",
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- "pattern" : "([0-9]+)"
480
- },
481
- "type" : {
482
- "type" : [ "string", "null" ],
483
- "enum" : [ "COMMENTS", "THREADS" ],
484
- "maxLength" : 100,
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- "minLength" : 0
486
- }
487
- },
488
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
489
- }, {
490
- "type" : [ "null", "object" ],
491
- "additionalProperties" : false,
492
- "properties" : {
493
- "pinnedTime" : {
494
- "type" : [ "string", "null" ],
495
- "maxLength" : 100,
496
- "minLength" : 0
497
- },
498
- "pinnedById" : {
499
- "type" : [ "string", "null", "integer" ],
500
- "format" : "int64",
501
- "pattern" : "([0-9]+)"
502
- },
503
- "entityPinned" : {
504
- "$ref" : "./Thread.json#/components/schemas/twitterThreadKeys"
505
- },
506
- "isPublic" : {
507
- "type" : [ "boolean", "null" ]
508
- },
509
- "id" : {
510
- "type" : [ "string", "null", "integer" ],
511
- "format" : "int64",
512
- "pattern" : "([0-9]+)"
513
- },
514
- "type" : {
515
- "type" : [ "string", "null" ],
516
- "enum" : [ "COMMENTS", "THREADS" ],
517
- "maxLength" : 100,
518
- "minLength" : 0
519
- }
520
- },
521
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
522
- }, {
523
- "type" : [ "null", "object" ],
524
- "additionalProperties" : false,
525
- "properties" : {
526
- "pinnedTime" : {
527
- "type" : [ "string", "null" ],
528
- "maxLength" : 100,
529
- "minLength" : 0
530
- },
531
- "pinnedById" : {
532
- "type" : [ "string", "null", "integer" ],
533
- "format" : "int64",
534
- "pattern" : "([0-9]+)"
535
- },
536
- "entityPinned" : {
537
- "$ref" : "./Thread.json#/components/schemas/forumThreadKeys"
538
- },
539
- "isPublic" : {
540
- "type" : [ "boolean", "null" ]
541
- },
542
- "id" : {
543
- "type" : [ "string", "null", "integer" ],
544
- "format" : "int64",
545
- "pattern" : "([0-9]+)"
546
- },
547
- "type" : {
548
- "type" : [ "string", "null" ],
549
- "enum" : [ "COMMENTS", "THREADS" ],
550
- "maxLength" : 100,
551
- "minLength" : 0
552
- }
553
- },
554
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
555
- }, {
556
- "type" : [ "null", "object" ],
557
- "additionalProperties" : false,
558
- "properties" : {
559
- "pinnedTime" : {
560
- "type" : [ "string", "null" ],
561
- "maxLength" : 100,
562
- "minLength" : 0
563
- },
564
- "pinnedById" : {
565
- "type" : [ "string", "null", "integer" ],
566
- "format" : "int64",
567
- "pattern" : "([0-9]+)"
568
- },
569
- "entityPinned" : {
570
- "$ref" : "./Thread.json#/components/schemas/emailThreadKeys"
571
- },
572
- "isPublic" : {
573
- "type" : [ "boolean", "null" ]
574
- },
575
- "id" : {
576
- "type" : [ "string", "null", "integer" ],
577
- "format" : "int64",
578
- "pattern" : "([0-9]+)"
579
- },
580
- "type" : {
581
- "type" : [ "string", "null" ],
582
- "enum" : [ "COMMENTS", "THREADS" ],
583
- "maxLength" : 100,
584
- "minLength" : 0
585
- }
586
- },
587
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
588
- }, {
589
- "type" : [ "null", "object" ],
590
- "additionalProperties" : false,
591
- "properties" : {
592
- "pinnedTime" : {
593
- "type" : [ "string", "null" ],
594
- "maxLength" : 100,
595
- "minLength" : 0
596
- },
597
- "pinnedById" : {
598
- "type" : [ "string", "null", "integer" ],
599
- "format" : "int64",
600
- "pattern" : "([0-9]+)"
601
- },
602
- "entityPinned" : {
603
- "$ref" : "./TicketComment.json#/components/schemas/commentResponse"
604
- },
605
- "isPublic" : {
606
- "type" : [ "boolean", "null" ]
607
- },
608
- "id" : {
609
- "type" : [ "string", "null", "integer" ],
610
- "format" : "int64",
611
- "pattern" : "([0-9]+)"
612
- },
613
- "type" : {
614
- "type" : [ "string", "null" ],
615
- "enum" : [ "COMMENTS", "THREADS" ],
616
- "maxLength" : 100,
617
- "minLength" : 0
618
- }
619
- },
620
- "required" : [ "entityPinned", "id", "isPublic", "pinnedById", "pinnedTime", "type" ]
621
- } ]
622
- },
623
- "examples" : {
624
- "Valid responses Definitions" : {
625
- "value" : {
626
- "pinnedTime" : "2024-05-07T05:24:34Z",
627
- "isPublic" : false,
628
- "id" : "1235000000013295",
629
- "pinnedBy" : {
630
- "firstName" : "Nirmal",
631
- "lastName" : "Kumar",
632
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000010078/photo?orgId=61815772",
633
- "id" : "1235000000010078",
634
- "email" : "nirmalkumar@zylker.com"
635
- },
636
- "type" : "comments",
637
- "pinnedEntity" : {
638
- "modifiedTime" : "2024-05-06T13:05:50.000Z",
639
- "attachments" : [ ],
640
- "encodedContent" : "<div style="font-size: 13px&#x3b; font-family: Arial, Helvetica, sans-serif"><div>zsu[@user:76260187]zsu a comment.<br></div></div>",
641
- "commentedTime" : "2024-05-06T13:05:50.000Z",
642
- "isPublic" : false,
643
- "id" : "1235000000013468",
644
- "contentType" : "html",
645
- "content" : "<div style=\"font-size: 13px; font-family: Arial, Helvetica, sans-serif\"><div>zsu[@user:76260187]zsu a comment.<br></div></div>",
646
- "commenterId" : "1235000000010078",
647
- "commenter" : {
648
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000010078/photo?orgId=61815772",
649
- "firstName" : "Immanuel",
650
- "lastName" : "T",
651
- "id" : "1235000000010078",
652
- "type" : "AGENT",
653
- "email" : "immanuel.t@zylker.com"
654
- },
655
- "impersonatedUser" : null,
656
- "mention" : [ {
657
- "firstName" : "Kamalesh",
658
- "lastName" : "SN",
659
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000034048/photo?orgId=61815772",
660
- "offSet" : "77",
661
- "length" : "22",
662
- "id" : "1235000000034048",
663
- "type" : "AGENT",
664
- "email" : "kamalesh.sn@zylker.com",
665
- "zuid" : "76260187"
666
- } ]
667
- }
668
- }
669
- }
670
- }
671
- }
672
- },
673
- "x-custom-response-attributes" : {
674
- "disable-safe-headers" : "[]"
675
- }
676
- },
677
- "getPinnedConversationsResponse" : {
678
- "description" : "getPinnedConversationsResponse template definitions",
679
- "content" : {
680
- "application/json" : {
681
- "schema" : {
682
- "allOf" : [ {
683
- "type" : "object",
684
- "properties" : {
685
- "data" : {
686
- "type" : "array",
687
- "items" : {
688
- "type" : "object",
689
- "properties" : {
690
- "plainText" : {
691
- "type" : [ "string", "null" ],
692
- "maxLength" : 16777215,
693
- "minLength" : 0
694
- },
695
- "pinnedBy" : {
696
- "type" : [ "null", "object" ],
697
- "additionalProperties" : false,
698
- "maxProperties" : 5,
699
- "minProperties" : 5,
700
- "properties" : {
701
- "photoURL" : {
702
- "type" : [ "string", "null" ],
703
- "maxLength" : 200,
704
- "minLength" : 0,
705
- "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&amp;%\\$#_@]*)?$)"
706
- },
707
- "firstName" : {
708
- "type" : [ "string", "null" ],
709
- "maxLength" : 50,
710
- "minLength" : 0
711
- },
712
- "lastName" : {
713
- "type" : [ "string", "null" ],
714
- "maxLength" : 50,
715
- "minLength" : 0
716
- },
717
- "id" : {
718
- "type" : [ "string", "null", "integer" ],
719
- "format" : "int64",
720
- "pattern" : "([0-9]+)"
721
- },
722
- "email" : {
723
- "type" : [ "string", "null" ],
724
- "maxLength" : 100,
725
- "minLength" : 0,
726
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
727
- }
728
- },
729
- "required" : [ "email", "firstName", "id", "lastName", "photoURL" ]
730
- },
731
- "mention" : {
732
- "type" : [ "null", "array" ],
733
- "items" : {
734
- "oneOf" : [ {
735
- "type" : [ "null", "object" ],
736
- "additionalProperties" : false,
737
- "maxProperties" : 8,
738
- "minProperties" : 8,
739
- "properties" : {
740
- "photoURL" : {
741
- "type" : [ "string", "null" ],
742
- "maxLength" : 200,
743
- "minLength" : 0,
744
- "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&amp;%\\$#_@]*)?$)"
745
- },
746
- "offSet" : {
747
- "type" : [ "string", "null", "integer" ],
748
- "format" : "int32",
749
- "pattern" : "([0-9]+)"
750
- },
751
- "name" : {
752
- "type" : [ "string", "null" ],
753
- "maxLength" : 100,
754
- "minLength" : 0
755
- },
756
- "length" : {
757
- "type" : [ "string", "null", "integer" ],
758
- "format" : "int32",
759
- "pattern" : "([0-9]+)"
760
- },
761
- "id" : {
762
- "type" : [ "string", "null", "integer" ],
763
- "format" : "int64",
764
- "pattern" : "([0-9]+)"
765
- },
766
- "type" : {
767
- "type" : [ "string", "null" ],
768
- "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
769
- "maxLength" : 100,
770
- "minLength" : 0
771
- },
772
- "email" : {
773
- "type" : [ "string", "null" ],
774
- "maxLength" : 100,
775
- "minLength" : 0,
776
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
777
- },
778
- "zuid" : {
779
- "type" : [ "string", "null", "integer" ],
780
- "format" : "int32",
781
- "pattern" : "([0-9]+)"
782
- }
783
- },
784
- "required" : [ "email", "id", "length", "name", "offSet", "photoURL", "type", "zuid" ]
785
- }, {
786
- "type" : [ "null", "object" ],
787
- "additionalProperties" : false,
788
- "maxProperties" : 5,
789
- "minProperties" : 5,
790
- "properties" : {
791
- "offSet" : {
792
- "type" : [ "string", "null", "integer" ],
793
- "format" : "int32",
794
- "pattern" : "([0-9]+)"
795
- },
796
- "length" : {
797
- "type" : [ "string", "null", "integer" ],
798
- "format" : "int32",
799
- "pattern" : "([0-9]+)"
800
- },
801
- "name" : {
802
- "type" : [ "string", "null" ],
803
- "maxLength" : 100,
804
- "minLength" : 0
805
- },
806
- "id" : {
807
- "type" : [ "string", "null", "integer" ],
808
- "format" : "int64",
809
- "pattern" : "([0-9]+)"
810
- },
811
- "type" : {
812
- "type" : [ "string", "null" ],
813
- "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
814
- "maxLength" : 100,
815
- "minLength" : 0
816
- }
817
- },
818
- "required" : [ "id", "length", "name", "offSet", "type" ]
819
- }, {
820
- "type" : [ "null", "object" ],
821
- "additionalProperties" : false,
822
- "maxProperties" : 7,
823
- "minProperties" : 7,
824
- "properties" : {
825
- "offSet" : {
826
- "type" : [ "string", "null", "integer" ],
827
- "format" : "int32",
828
- "pattern" : "([0-9]+)"
829
- },
830
- "departmentId" : {
831
- "type" : [ "string", "null", "integer" ],
832
- "format" : "int64",
833
- "pattern" : "([0-9]+)"
834
- },
835
- "entityNumber" : {
836
- "type" : [ "string", "null", "integer" ],
837
- "format" : "int32",
838
- "pattern" : "([0-9]+)"
839
- },
840
- "length" : {
841
- "type" : [ "string", "null", "integer" ],
842
- "format" : "int32",
843
- "pattern" : "([0-9]+)"
844
- },
845
- "name" : {
846
- "type" : [ "string", "null" ],
847
- "maxLength" : 100,
848
- "minLength" : 0
849
- },
850
- "id" : {
851
- "type" : [ "string", "null", "integer" ],
852
- "format" : "int64",
853
- "pattern" : "([0-9]+)"
854
- },
855
- "type" : {
856
- "type" : [ "string", "null" ],
857
- "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
858
- "maxLength" : 100,
859
- "minLength" : 0
860
- }
861
- },
862
- "required" : [ "departmentId", "entityNumber", "id", "length", "name", "offSet", "type" ]
863
- } ]
864
- },
865
- "uniqueItems" : false
866
- }
867
- }
868
- }
869
- }
870
- }
871
- }, {
872
- "type" : [ "null", "object" ],
873
- "additionalProperties" : false,
874
- "properties" : {
875
- "data" : {
876
- "$ref" : "#/components/schemas/data"
877
- }
878
- },
879
- "required" : [ "data" ]
880
- } ]
881
- },
882
- "examples" : {
883
- "Valid responses Definitions" : {
884
- "value" : {
885
- "data" : [ {
886
- "pinnedTime" : "2024-05-07T05:24:34Z",
887
- "isPublic" : true,
888
- "id" : "1235000000013295",
889
- "pinnedBy" : {
890
- "firstName" : "Nirmal",
891
- "lastName" : "Kumar",
892
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000010078/photo?orgId=61815772",
893
- "id" : "1235000000010078",
894
- "email" : "nirmalkumar@zylker.com"
895
- },
896
- "type" : "comments",
897
- "pinnedEntity" : {
898
- "modifiedTime" : "2024-05-06T13:05:50.000Z",
899
- "attachments" : [ ],
900
- "encodedContent" : "&lt;div style&#x3d;&quot;font-size&#x3a; 13px&#x3b; font-family&#x3a; Arial, Helvetica, sans-serif&quot;&gt;&lt;div&gt;zsu&#x5b;&#x40;user&#x3a;76260187&#x5d;zsu a comment.&lt;br&gt;&lt;&#x2f;div&gt;&lt;&#x2f;div&gt;",
901
- "commentedTime" : "2024-05-06T13:05:50.000Z",
902
- "isPublic" : false,
903
- "id" : "1235000000013468",
904
- "contentType" : "html",
905
- "content" : "<div style=\"font-size: 13px; font-family: Arial, Helvetica, sans-serif\"><div>zsu[@user:76260187]zsu a comment.<br></div></div>",
906
- "commenterId" : "1235000000010078",
907
- "commenter" : {
908
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000010078/photo?orgId=61815772",
909
- "firstName" : "Immanuel",
910
- "lastName" : "T",
911
- "id" : "1235000000010078",
912
- "type" : "AGENT",
913
- "email" : "immanuel.t@zylker.com"
914
- },
915
- "impersonatedUser" : null,
916
- "mention" : [ {
917
- "firstName" : "Kamalesh",
918
- "lastName" : "SN",
919
- "photoURL" : "https://deskt.zoho.com/api/v1/agents/1235000000034048/photo?orgId=61815772",
920
- "offSet" : "77",
921
- "length" : "22",
922
- "id" : "1235000000034048",
923
- "type" : "AGENT",
924
- "email" : "kamalesh.sn@zylker.com",
925
- "zuid" : "76260187"
926
- } ]
927
- }
928
- }, {
929
- "pinnedTime" : "2024-05-06T05:32:47Z",
930
- "isPublic" : true,
931
- "id" : "1235000000014147",
932
- "pinnedBy" : {
933
- "firstName" : "Nirmal",
934
- "lastName" : "Kumar",
935
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1235000000010078/photo?orgId=61815772",
936
- "id" : "1235000000010078",
937
- "email" : "nirmalkumar@zylker.com"
938
- },
939
- "type" : "threads",
940
- "pinnedEntity" : {
941
- "sentiment" : "NEGATIVE",
942
- "isDescriptionThread" : false,
943
- "canReply" : true,
944
- "bcc" : "",
945
- "channel" : "EMAIL",
946
- "aspects" : [ ],
947
- "source" : {
948
- "appName" : null,
949
- "extId" : null,
950
- "permalink" : null,
951
- "type" : "SYSTEM",
952
- "appPhotoURL" : null
953
- },
954
- "lastRatingIconURL" : null,
955
- "impersonatedUser" : null,
956
- "channelRelatedInfo" : null,
957
- "createdTime" : "2024-04-22T10:32:08.000Z",
958
- "id" : "1235000000013283",
959
- "contentType" : "text/html",
960
- "direction" : "in",
961
- "summary" : "Email reply...",
962
- "cc" : "",
963
- "keyWords" : [ ],
964
- "visibility" : "public",
965
- "scheduleInfo" : null,
966
- "author" : {
967
- "photoURL" : null,
968
- "firstName" : "Immanuel",
969
- "lastName" : "T",
970
- "id" : "1235000000011288",
971
- "type" : "END_USER",
972
- "email" : "immanuel.t@zylker.com"
973
- },
974
- "isForward" : false,
975
- "hasAttach" : true,
976
- "respondedIn" : null,
977
- "attachmentCount" : "1",
978
- "readReceipts" : null,
979
- "to" : "\"zylker support\"<support@zylker.com>",
980
- "fromEmailAddress" : "\"kamelesh sn\"<kamelsh.sn@zylker.com>",
981
- "actions" : [ ],
982
- "status" : "SUCCESS"
983
- }
984
- } ]
985
- }
986
- }
987
- }
988
- }
989
- },
990
- "x-custom-response-attributes" : {
991
- "disable-safe-headers" : "[]"
992
- }
993
- },
994
- "unPinAConversationResponse" : {
995
- "description" : "getUnPinnedConversationsResponse template definitions",
996
- "content" : {
997
- "application/json" : {
998
- "schema" : {
999
- "type" : [ "null", "object" ],
1000
- "additionalProperties" : false,
1001
- "properties" : {
1002
- "results" : {
1003
- "type" : [ "null", "array" ],
1004
- "items" : {
1005
- "$ref" : "#/components/schemas/unPinConversationData"
1006
- }
1007
- }
1008
- }
1009
- }
1010
- }
1011
- }
1012
- }
1013
- },
1014
- "parameters" : {
1015
- "ticketId" : {
1016
- "name" : "ticketId",
1017
- "in" : "path",
1018
- "required" : true,
1019
- "style" : "simple",
1020
- "explode" : false,
1021
- "schema" : {
1022
- "type" : [ "string", "null", "integer" ],
1023
- "format" : "int64",
1024
- "pattern" : "([0-9]+)"
1025
- }
1026
- }
1027
- },
1028
- "requestBodies" : {
1029
- "unPinConversationRequest" : {
1030
- "description" : "unPinConversationRequest Payload template definitions",
1031
- "content" : {
1032
- "application/json" : {
1033
- "schema" : {
1034
- "type" : [ "null", "object" ],
1035
- "additionalProperties" : false,
1036
- "properties" : {
1037
- "ids" : {
1038
- "$ref" : "#/components/schemas/long_array"
1039
- }
1040
- },
1041
- "required" : [ "ids" ]
1042
- },
1043
- "examples" : {
1044
- "Valid requestBody Definitions" : {
1045
- "value" : {
1046
- "ids" : [ 1235000000013295, 1235000000013345 ]
1047
- }
1048
- }
1049
- }
1050
- }
1051
- },
1052
- "x-custom-request-body-attributes" : {
1053
- "non-empty" : false,
1054
- "allow-invalid" : false
1055
- }
1056
- },
1057
- "pinAConversationRequest" : {
1058
- "description" : "pinConversationRequest Payload template definitions",
1059
- "content" : {
1060
- "application/json" : {
1061
- "schema" : {
1062
- "type" : [ "null", "object" ],
1063
- "additionalProperties" : false,
1064
- "properties" : {
1065
- "isPublic" : {
1066
- "type" : [ "boolean", "null" ]
1067
- },
1068
- "entityId" : {
1069
- "type" : [ "string", "null", "integer" ],
1070
- "format" : "int64",
1071
- "pattern" : "([0-9]+)"
1072
- },
1073
- "type" : {
1074
- "type" : [ "string", "null" ],
1075
- "enum" : [ "COMMENTS", "THREADS" ],
1076
- "maxLength" : 100,
1077
- "minLength" : 0
1078
- }
1079
- },
1080
- "required" : [ "entityId", "type" ]
1081
- },
1082
- "examples" : {
1083
- "Valid requestBody Definitions" : {
1084
- "value" : {
1085
- "isPublic" : false,
1086
- "entityId" : "1235000000013468",
1087
- "type" : "comments"
1088
- }
1089
- }
1090
- }
1091
- }
1092
- },
1093
- "x-custom-request-body-attributes" : {
1094
- "non-empty" : false,
1095
- "allow-invalid" : false
1096
- }
1097
- }
1098
- },
1099
- "securitySchemes" : {
1100
- "cookie-auth" : {
1101
- "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
1102
- },
1103
- "org-oauth" : {
1104
- "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
1105
- },
1106
- "jwt-oauth" : {
1107
- "$ref" : "../common/Common.json#/components/securitySchemes/jwt-oauth"
1108
- },
1109
- "iam-oauth2-schema" : {
1110
- "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
1111
- }
1112
- }
1113
- },
1114
- "x-entity" : "PinnedConversation"
1115
- }