agent-generator 1.0.3 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (770) hide show
  1. package/install-extension.js +1 -1
  2. package/package.json +2 -4
  3. package/Generator_Patterns/Conditional.md +0 -84
  4. package/Generator_Patterns/Dynamic.md +0 -129
  5. package/Generator_Patterns/PathConfig.properties +0 -4
  6. package/Generator_Patterns/README.md +0 -118
  7. package/Generator_Patterns/Reference.md +0 -98
  8. package/Generator_Patterns/Remote.md +0 -259
  9. package/Generator_Patterns/Static.md +0 -99
  10. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  11. package/source/api-data-generators/.idea/misc.xml +0 -6
  12. package/source/api-data-generators/.idea/modules.xml +0 -8
  13. package/source/api-data-generators/.idea/vcs.xml +0 -6
  14. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  15. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  16. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  17. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  18. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  19. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  20. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  21. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  22. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  23. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  24. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  25. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  26. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  27. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  28. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  29. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  30. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  31. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  32. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  33. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  34. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  35. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  36. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  37. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  39. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  40. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  41. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  42. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  43. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  44. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  45. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  46. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  47. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  48. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  49. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  50. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  51. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  52. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  53. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  54. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  55. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  56. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  57. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  58. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  59. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  60. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  61. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  62. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  63. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  64. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  65. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  66. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  67. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  68. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  69. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  70. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  71. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  72. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  73. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  74. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  75. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  76. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  77. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  79. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  80. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  81. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  82. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  83. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  84. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  85. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  86. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  87. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  88. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  89. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  90. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  91. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  92. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  93. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  94. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  95. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  96. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  97. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  98. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  99. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  100. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  101. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  102. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  103. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  104. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  105. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  106. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  107. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  108. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  109. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  110. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  111. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  112. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  113. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  114. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  115. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  116. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  117. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  118. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  119. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  120. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  121. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  122. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  123. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  124. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  125. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  126. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  127. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  128. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  129. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  130. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  131. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  132. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  133. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  134. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  135. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  136. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  137. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  138. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  139. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  140. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  141. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  142. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  143. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  144. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  145. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  146. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  147. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  148. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  149. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  150. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  151. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  152. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  153. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  154. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  155. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  156. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  157. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  158. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  159. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  160. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  161. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  162. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  163. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  164. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  165. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  166. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  167. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  168. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  169. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  170. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  171. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  172. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  173. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  174. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  175. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  176. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  177. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  178. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  179. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  180. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  181. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  182. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  183. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  184. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  185. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  186. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  187. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  188. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  189. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  190. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  191. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  192. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  193. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  194. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  195. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  196. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  197. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  198. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  199. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  200. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  201. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  202. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  203. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  204. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  205. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  206. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  207. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  208. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  209. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  210. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  211. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  212. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  213. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  214. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  215. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  216. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  217. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  218. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  220. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  221. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  222. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  223. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  224. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  225. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  226. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  227. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  228. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  229. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  230. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  231. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
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  769. package/source/openapi-specifications/v1.0/support/errors.json +0 -80
  770. package/source/openapi-specifications/v1.0/support/zlabsnlp.json +0 -416
@@ -1,2992 +0,0 @@
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- {
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- "openapi" : "3.1.0",
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- "info" : {
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- "title" : "blueprints",
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- "version" : "1.0.0",
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- "x-clan-group" : "automation",
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- "x-module-group" : "automation"
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- },
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- "paths" : {
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- "/api/v1/blueprints" : {
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- "get" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "List all blueprints in a department",
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- "description" : "To get all blueprints in a specific department",
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- "operationId" : "getBluePrints",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/departmentId"
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- }, {
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- "$ref" : "#/components/parameters/module"
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- }, {
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- "name" : "status",
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- "in" : "query",
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- "description" : "To get blueprints by status, allowed values are @ACTIVE@ ,@INACTIVE@ and @DRAFT@",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "To get blueprints by status, allowed values are @ACTIVE@ ,@INACTIVE@ and @DRAFT@",
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- "enum" : [ "ACTIVE", "INACTIVE", "DRAFT" ],
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- "maxLength" : 100,
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- "minLength" : 0,
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- "pattern" : "ACTIVE|INACTIVE|DRAFT"
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/getAllResponseObject"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 20,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "3b7b6256598e33cfe4b69182c2f894f5",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.getAllBlueprints"
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- }
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- },
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- "post" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "Create Blueprint",
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- "description" : "To create a blueprint",
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- "operationId" : "createBlueprint",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/createBlueprint"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/createBlueprintResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "20af18cf2b25051e0976f3bad0e383ec",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.create"
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- }
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- }
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- },
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- "/api/v1/blueprints/reorder" : {
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- "post" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "Reorder blueprints",
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- "description" : "To reorder blueprints in a specific department",
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- "operationId" : "reorderBlueprints",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/departmentId"
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- }, {
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- "$ref" : "#/components/parameters/module"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/blueprintIdsObject"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "6a81f5c64f258cc781f72a5414e9572b",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.reorder"
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- }
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- }
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- },
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- "/api/v1/tickets/{ticket_id}/blueprint" : {
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- "get" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "Get Applied Blueprint details of ticket for a user",
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- "description" : "To get the applied blueprint details of a ticket",
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- "operationId" : "getAppliedBlueprintDetailsForTicket",
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- "parameters" : [ {
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- "name" : "include",
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- "in" : "query",
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- "description" : "Meta information related to the transition owners. Values allowed are: @transitionOwnerAgents@, @transitionOwnerTeams@, @transitionOwnerDept@ to include agents,teams,department under owners. You can pass multiple values by separating them with commas in the API request.",
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- "required" : false,
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- "style" : "simple",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "null", "array" ],
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- "description" : "Meta information related to the transition owners. Values allowed are: @transitionOwnerAgents@, @transitionOwnerTeams@, @transitionOwnerDept@ to include agents,teams,department under owners. You can pass multiple values by separating them with commas in the API request.",
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- "items" : {
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- "type" : [ "string", "null" ],
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- "enum" : [ "transitionOwnerAgents", "transitionOwnerTeams", "transitionOwnerDept" ],
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- "maxLength" : 100,
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- "minLength" : 0,
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- "x-custom-parameters-attributes" : [ ]
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- },
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- "uniqueItems" : false
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- }
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- }, {
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- "$ref" : "#/components/parameters/ticket_id"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/getAppliedBlueprintDetailsResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "1148c9d4f1026faf89166b8558a78204",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.getAppliedBlueprintDetails"
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- }
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- }
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- },
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- "/api/v1/blueprints/{blueprint_id}" : {
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- "get" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "Get Blueprint Details",
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- "description" : "To get a specific blueprint details",
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- "operationId" : "getBlueprint",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/blueprint_id"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/getBlueprintDetailsResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "1a1b04bb779267bf523acf4510e67fd9",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.get"
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- }
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- },
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- "delete" : {
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- "tags" : [ "blueprints" ],
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- "summary" : "Delete Blueprint",
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- "description" : "To delete a specific blueprint",
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- "operationId" : "deleteBlueprint",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/blueprint_id"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.DELETE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "81dd669a638838f888e381b95c0785d3",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.delete"
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- }
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- },
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- "patch" : {
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- "tags" : [ "blueprints" ],
368
- "summary" : "Update a blueprint",
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- "description" : "To update an existing blueprint",
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- "operationId" : "updateBlueprint",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/blueprint_id"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/updateBlueprint"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/createBlueprintResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "684108236439261792646ee569633075",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.update"
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- }
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- }
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- },
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- "/api/v1/blueprints/{blueprint_id}/checkIfAppliedForEntity" : {
427
- "get" : {
428
- "tags" : [ "blueprints" ],
429
- "summary" : "Check if blueprint is associated or applied for an entity",
430
- "description" : "To check if blueprint is associated/applied for an entity",
431
- "operationId" : "checkIfAppliedToEntity",
432
- "parameters" : [ {
433
- "$ref" : "#/components/parameters/blueprint_id"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/checkIfAppliedToEntityResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 20,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "ac35968c8ce037f38bcccf8138d24f09",
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- "module-group" : "automation",
480
- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.checkIfAppliedToEntity"
481
- }
482
- }
483
- },
484
- "/api/v1/blueprints/{blueprint_id}/revoke" : {
485
- "post" : {
486
- "tags" : [ "blueprints" ],
487
- "summary" : "Revoke Blueprint from Blueprint Level",
488
- "description" : "To revoke all entities from a particular blueprint",
489
- "operationId" : "revokeBlueprintForAllEntities",
490
- "parameters" : [ {
491
- "$ref" : "#/components/parameters/blueprint_id"
492
- }, {
493
- "$ref" : "../common/Common.json#/components/parameters/orgId"
494
- } ],
495
- "responses" : {
496
- "422" : {
497
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
498
- },
499
- "200" : {
500
- "$ref" : "#/components/responses/revokeBlueprintObject"
501
- }
502
- },
503
- "security" : [ {
504
- "org-oauth" : [ "Desk.accessAll.ALL" ]
505
- }, {
506
- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
507
- } ],
508
- "x-audience" : [ "external-public" ],
509
- "x-custom-url-attribute" : {
510
- "security" : {
511
- "throttle" : {
512
- "inline" : [ {
513
- "scope" : "APPSERVER",
514
- "rules" : [ {
515
- "duration" : 60000,
516
- "lock-period" : 600000,
517
- "threshold" : 10,
518
- "hip" : false
519
- } ],
520
- "window" : "ROLLING",
521
- "key" : "url.path+user.zuid"
522
- } ]
523
- },
524
- "extraparams" : {
525
- "disable" : true,
526
- "ignore" : false
527
- },
528
- "authentication" : { }
529
- },
530
- "clan-group" : "automation",
531
- "apihash" : "7c256865a3777768a6e24609da2cf937",
532
- "module-group" : "automation",
533
- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.revokeAllEntitiesFromBlueprint"
534
- }
535
- }
536
- },
537
- "/api/v1/blueprints/revokeMany" : {
538
- "post" : {
539
- "tags" : [ "blueprints" ],
540
- "summary" : "Revoke Blueprint for Multiple Tickets",
541
- "description" : "This API revokes blueprint for multiple tickets simultaneously.",
542
- "operationId" : "revokeMany",
543
- "parameters" : [ {
544
- "$ref" : "../common/Common.json#/components/parameters/orgId"
545
- } ],
546
- "requestBody" : {
547
- "$ref" : "#/components/requestBodies/revokeManyRequest"
548
- },
549
- "responses" : {
550
- "422" : {
551
- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
552
- },
553
- "200" : {
554
- "$ref" : "#/components/responses/revokeManyResponse"
555
- }
556
- },
557
- "security" : [ {
558
- "org-oauth" : [ "Desk.accessAll.ALL" ]
559
- }, {
560
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
561
- } ],
562
- "x-audience" : [ "company-internal" ],
563
- "x-custom-url-attribute" : {
564
- "security" : {
565
- "throttle" : {
566
- "policy" : "WriteAPI_Stringent_UserPolicy"
567
- },
568
- "extraparams" : {
569
- "disable" : true,
570
- "ignore" : false
571
- },
572
- "authentication" : { }
573
- },
574
- "clan-group" : "automation",
575
- "apihash" : "63629a73d5cbf57aff9a8bece8918c5a",
576
- "module-group" : "automation",
577
- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.revokeMany"
578
- }
579
- }
580
- },
581
- "/api/v1/tickets/{ticket_id}/revokeBlueprint" : {
582
- "post" : {
583
- "tags" : [ "blueprints" ],
584
- "summary" : "Revoke Blueprint at Entity Level",
585
- "description" : "To revoke blueprint from an entity",
586
- "operationId" : "revokeBlueprintForATicket",
587
- "parameters" : [ {
588
- "$ref" : "#/components/parameters/ticket_id"
589
- }, {
590
- "$ref" : "../common/Common.json#/components/parameters/orgId"
591
- } ],
592
- "responses" : {
593
- "422" : {
594
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
595
- },
596
- "200" : {
597
- "$ref" : "#/components/responses/revokeBlueprintObject"
598
- }
599
- },
600
- "security" : [ {
601
- "org-oauth" : [ "Desk.accessAll.ALL" ]
602
- }, {
603
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
604
- } ],
605
- "x-audience" : [ "external-public" ],
606
- "x-custom-url-attribute" : {
607
- "security" : {
608
- "throttle" : {
609
- "inline" : [ {
610
- "scope" : "APPSERVER",
611
- "rules" : [ {
612
- "duration" : 60000,
613
- "lock-period" : 600000,
614
- "threshold" : 10,
615
- "hip" : false
616
- } ],
617
- "window" : "ROLLING",
618
- "key" : "url.path+user.zuid"
619
- } ]
620
- },
621
- "extraparams" : {
622
- "disable" : true,
623
- "ignore" : false
624
- },
625
- "authentication" : { }
626
- },
627
- "clan-group" : "automation",
628
- "apihash" : "5fb16f975684d79e58d49017c1e4a8f1",
629
- "module-group" : "automation",
630
- "apimethod" : "com.zoho.support.blueprints.DeskBlueprintService.revoke"
631
- }
632
- }
633
- }
634
- },
635
- "components" : {
636
- "schemas" : {
637
- "layoutObject" : {
638
- "type" : [ "null", "object" ],
639
- "additionalProperties" : false,
640
- "properties" : {
641
- "name" : {
642
- "type" : [ "string", "null" ],
643
- "maxLength" : 100,
644
- "minLength" : 0,
645
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
646
- },
647
- "id" : {
648
- "type" : [ "string", "null", "integer" ],
649
- "format" : "int64",
650
- "pattern" : "([0-9]+)"
651
- }
652
- },
653
- "required" : [ "id", "name" ]
654
- },
655
- "getAllBluePrintsByDepartmentObject" : {
656
- "type" : [ "null", "object" ],
657
- "additionalProperties" : false,
658
- "properties" : {
659
- "modifiedTime" : {
660
- "type" : [ "string", "null" ],
661
- "maxLength" : 100,
662
- "minLength" : 0,
663
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])([ ])([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,1}))"
664
- },
665
- "orderNumber" : {
666
- "type" : [ "string", "null", "integer" ],
667
- "format" : "int32",
668
- "minimum" : 1,
669
- "pattern" : "([0-9]+)"
670
- },
671
- "createdUserZUID" : {
672
- "type" : [ "string", "null", "integer" ],
673
- "format" : "int32",
674
- "pattern" : "([0-9]+)"
675
- },
676
- "departmentId" : {
677
- "type" : [ "string", "null", "integer" ],
678
- "format" : "int64",
679
- "pattern" : "([0-9]+)",
680
- "x-custom-parameters-attributes" : {
681
- "removeExif" : false,
682
- "filterMatchedContent" : false,
683
- "antivirus" : false,
684
- "replacementString" : "",
685
- "allowInvalid" : false,
686
- "descrption" : "Department for which the blueprints are listed",
687
- "secret" : false,
688
- "preserveCharsLimit" : 10,
689
- "trim" : false,
690
- "internalParam" : false,
691
- "preserveChars" : "0,5",
692
- "importUrl" : false,
693
- "decrypt" : false
694
- }
695
- },
696
- "module" : {
697
- "type" : [ "string", "null" ],
698
- "enum" : [ "tickets" ],
699
- "maxLength" : 100,
700
- "minLength" : 0,
701
- "pattern" : "tickets",
702
- "x-custom-parameters-attributes" : {
703
- "removeExif" : false,
704
- "filterMatchedContent" : false,
705
- "antivirus" : false,
706
- "replacementString" : "",
707
- "allowInvalid" : false,
708
- "descrption" : "module of the blueprints to be listed",
709
- "secret" : false,
710
- "preserveCharsLimit" : 10,
711
- "trim" : false,
712
- "internalParam" : false,
713
- "preserveChars" : "0,5",
714
- "importUrl" : false,
715
- "decrypt" : false
716
- }
717
- },
718
- "isDraft" : {
719
- "type" : [ "boolean", "null" ]
720
- },
721
- "active" : {
722
- "type" : [ "boolean", "null" ]
723
- },
724
- "description" : {
725
- "type" : [ "string", "null" ],
726
- "maxLength" : 100,
727
- "minLength" : 0,
728
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+|^$"
729
- },
730
- "modifiedUserZUID" : {
731
- "type" : [ "string", "null", "integer" ],
732
- "format" : "int32",
733
- "pattern" : "([0-9]+)"
734
- },
735
- "transitions" : {
736
- "$ref" : "./blueprintTransitions.json#/components/schemas/transitionArrayWithPrimaryDetails"
737
- },
738
- "type" : {
739
- "type" : [ "string", "null" ],
740
- "enum" : [ "NON_CONTINUOUS", "CONTINUOUS" ],
741
- "maxLength" : 100,
742
- "minLength" : 0,
743
- "pattern" : "NON_CONTINUOUS|CONTINUOUS"
744
- },
745
- "layoutId" : {
746
- "type" : [ "string", "null", "integer" ],
747
- "format" : "int64",
748
- "pattern" : "([0-9]+)"
749
- },
750
- "states" : {
751
- "$ref" : "./blueprintStates.json#/components/schemas/stateArrayWithPrimaryDetails"
752
- },
753
- "layout" : {
754
- "$ref" : "./blueprints.json#/components/schemas/layoutObject"
755
- },
756
- "i18nFieldLabel" : {
757
- "type" : [ "string", "null" ],
758
- "maxLength" : 200,
759
- "minLength" : 0,
760
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
761
- },
762
- "fieldLabel" : {
763
- "type" : [ "string", "null" ],
764
- "maxLength" : 200,
765
- "minLength" : 0,
766
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
767
- },
768
- "name" : {
769
- "type" : [ "string", "null" ],
770
- "maxLength" : 60,
771
- "minLength" : 1,
772
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
773
- },
774
- "createdTime" : {
775
- "type" : [ "string", "null" ],
776
- "maxLength" : 100,
777
- "minLength" : 0,
778
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])([ ])([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,1}))"
779
- },
780
- "id" : {
781
- "type" : [ "string", "null", "integer" ],
782
- "format" : "int64",
783
- "minimum" : 1,
784
- "pattern" : "([0-9]+)"
785
- },
786
- "isDefaultBlueprint" : {
787
- "type" : [ "boolean", "null" ]
788
- },
789
- "fieldId" : {
790
- "type" : [ "string", "null", "integer" ],
791
- "format" : "int64",
792
- "pattern" : "([0-9]+)"
793
- }
794
- },
795
- "required" : [ "active", "createdTime", "createdUserZUID", "departmentId", "description", "fieldId", "fieldLabel", "i18nFieldLabel", "id", "isDefaultBlueprint", "isDraft", "layout", "layoutId", "modifiedTime", "modifiedUserZUID", "module", "name", "orderNumber", "states", "transitions", "type" ]
796
- },
797
- "data" : {
798
- "type" : [ "null", "array" ],
799
- "items" : {
800
- "$ref" : "./blueprints.json#/components/schemas/getAllBluePrintsByDepartmentObject"
801
- }
802
- },
803
- "blueprintIdsArray" : {
804
- "type" : [ "null", "array" ],
805
- "items" : {
806
- "type" : [ "string", "null", "integer" ],
807
- "format" : "int64",
808
- "minimum" : 1,
809
- "pattern" : "([0-9]+)"
810
- }
811
- },
812
- "updateBlueprint" : {
813
- "type" : [ "null", "object" ],
814
- "additionalProperties" : false,
815
- "properties" : {
816
- "orderNumber" : {
817
- "type" : [ "string", "null", "integer" ],
818
- "format" : "int32",
819
- "minimum" : 1,
820
- "pattern" : "([0-9]+)"
821
- },
822
- "criteria" : {
823
- "$ref" : "./blueprintCriteria.json#/components/schemas/criteriaObjectForResponse"
824
- },
825
- "departmentId" : {
826
- "type" : [ "string", "null", "integer" ],
827
- "format" : "int64",
828
- "pattern" : "([0-9]+)"
829
- },
830
- "module" : {
831
- "type" : [ "string", "null" ],
832
- "enum" : [ "tickets" ],
833
- "maxLength" : 100,
834
- "minLength" : 0,
835
- "pattern" : "tickets"
836
- },
837
- "description" : {
838
- "type" : [ "string", "null" ],
839
- "maxLength" : 100,
840
- "minLength" : 0,
841
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+|^$"
842
- },
843
- "dynamicTransOwnerType" : {
844
- "type" : [ "string", "null" ],
845
- "enum" : [ "ACTIVE", "INACTIVE" ],
846
- "maxLength" : 100,
847
- "minLength" : 0,
848
- "pattern" : "ACTIVE|INACTIVE"
849
- },
850
- "active" : {
851
- "type" : [ "boolean", "null" ]
852
- },
853
- "type" : {
854
- "type" : [ "string", "null" ],
855
- "enum" : [ "NON_CONTINUOUS", "CONTINUOUS" ],
856
- "maxLength" : 100,
857
- "minLength" : 0,
858
- "pattern" : "NON_CONTINUOUS|CONTINUOUS"
859
- },
860
- "transitions" : {
861
- "$ref" : "./blueprintTransitions.json#/components/schemas/transitionsArrayForResponse"
862
- },
863
- "layoutId" : {
864
- "type" : [ "string", "null", "integer" ],
865
- "format" : "int64",
866
- "pattern" : "([0-9]+)"
867
- },
868
- "states" : {
869
- "$ref" : "./blueprintStates.json#/components/schemas/statesArrayForResponse"
870
- },
871
- "layout" : {
872
- "$ref" : "./blueprints.json#/components/schemas/layoutObject"
873
- },
874
- "chartData" : {
875
- "$ref" : "./blueprintChartData.json#/components/schemas/chartDataObjectForResponse"
876
- },
877
- "strictModeConfig" : {
878
- "$ref" : "./blueprintStrictModeConfig.json#/components/schemas/strictModeConfigObject"
879
- },
880
- "createdBy" : {
881
- "type" : [ "string", "null", "integer" ],
882
- "format" : "int64",
883
- "pattern" : "([0-9]+)"
884
- },
885
- "draft" : {
886
- "type" : [ "boolean", "null" ]
887
- },
888
- "name" : {
889
- "type" : [ "string", "null" ],
890
- "maxLength" : 60,
891
- "minLength" : 1,
892
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
893
- },
894
- "modifiedBy" : {
895
- "type" : [ "string", "null", "integer" ],
896
- "format" : "int64",
897
- "pattern" : "([0-9]+)"
898
- },
899
- "id" : {
900
- "type" : [ "string", "null", "integer" ],
901
- "format" : "int64",
902
- "minimum" : 1,
903
- "pattern" : "([0-9]+)"
904
- },
905
- "modifiedTimeInMillis" : {
906
- "type" : [ "string", "null", "integer" ],
907
- "format" : "int64",
908
- "minimum" : 1,
909
- "pattern" : "([0-9]+)"
910
- },
911
- "createdTimeInMillis" : {
912
- "type" : [ "string", "null", "integer" ],
913
- "format" : "int64",
914
- "minimum" : 1,
915
- "pattern" : "([0-9]+)"
916
- },
917
- "connections" : {
918
- "$ref" : "./blueprintConnections.json#/components/schemas/connectionsArrayForResponse"
919
- },
920
- "fieldId" : {
921
- "type" : [ "string", "null", "integer" ],
922
- "format" : "int64",
923
- "pattern" : "([0-9]+)"
924
- }
925
- },
926
- "required" : [ "active", "chartData", "connections", "createdBy", "createdTimeInMillis", "criteria", "departmentId", "description", "draft", "dynamicTransOwnerType", "fieldId", "id", "layout", "layoutId", "modifiedBy", "modifiedTimeInMillis", "module", "name", "orderNumber", "states", "strictModeConfig", "transitions", "type" ]
927
- }
928
- },
929
- "responses" : {
930
- "getAllResponseObject" : {
931
- "description" : "getAllResponseObject template definitions",
932
- "content" : {
933
- "application/json" : {
934
- "schema" : {
935
- "type" : [ "null", "object" ],
936
- "additionalProperties" : false,
937
- "properties" : {
938
- "data" : {
939
- "$ref" : "./blueprints.json#/components/schemas/data"
940
- }
941
- },
942
- "required" : [ "data" ]
943
- },
944
- "examples" : {
945
- "Valid responses Definitions" : {
946
- "value" : {
947
- "data" : [ {
948
- "modifiedTime" : 1525421277000,
949
- "orderNumber" : "3",
950
- "createdUserZUID" : "5263696",
951
- "departmentId" : "1000000010712",
952
- "module" : "tickets",
953
- "isDraft" : false,
954
- "description" : "",
955
- "modifiedUserZUID" : "5263696",
956
- "active" : true,
957
- "type" : "NON_CONTINUOUS",
958
- "transitions" : [ {
959
- "name" : "Issue fixed",
960
- "id" : "1000000309105"
961
- } ],
962
- "layoutId" : "1000000011200",
963
- "states" : [ {
964
- "name" : "Open",
965
- "id" : 1000000309101
966
- }, {
967
- "name" : "Closed",
968
- "id" : 1000000309119
969
- } ],
970
- "i18nFieldLabel" : "Status",
971
- "fieldLabel" : "Status",
972
- "name" : "Automate QA process",
973
- "createdTime" : 1525268370000,
974
- "id" : "1000000309097",
975
- "connections" : [ {
976
- "fromState" : {
977
- "name" : "Open",
978
- "id" : "1000000309101"
979
- },
980
- "toState" : {
981
- "name" : "Closed",
982
- "id" : "1000000309119"
983
- },
984
- "transitions" : [ {
985
- "name" : "Issue fixed",
986
- "id" : "1000000309105"
987
- } ]
988
- } ],
989
- "fieldId" : "1000000000506"
990
- }, {
991
- "modifiedTime" : 1524549208000,
992
- "orderNumber" : "4",
993
- "createdUserZUID" : "5263696",
994
- "departmentId" : "1000000010712",
995
- "module" : "tickets",
996
- "isDraft" : true,
997
- "description" : "",
998
- "modifiedUserZUID" : "5263696",
999
- "active" : true,
1000
- "type" : "NON_CONTINUOUS",
1001
- "transitions" : [ {
1002
- "name" : "before",
1003
- "id" : "1000000232199"
1004
- }, {
1005
- "name" : "after",
1006
- "id" : "1000000232197"
1007
- }, {
1008
- "name" : "during",
1009
- "id" : "1000000232201"
1010
- } ],
1011
- "layoutId" : "1000000011200",
1012
- "states" : [ {
1013
- "name" : "Closed",
1014
- "id" : 1000000232189
1015
- }, {
1016
- "name" : "On Hold",
1017
- "id" : 1000000232191
1018
- }, {
1019
- "name" : "Open",
1020
- "id" : 1000000232193
1021
- }, {
1022
- "name" : "Escalated",
1023
- "id" : 1000000232195
1024
- } ],
1025
- "i18nFieldLabel" : "Status",
1026
- "fieldLabel" : "Status",
1027
- "name" : "AUtomate HR process",
1028
- "createdTime" : 1523375034000,
1029
- "id" : "1000000232187",
1030
- "connections" : [ {
1031
- "fromState" : {
1032
- "name" : "On Hold",
1033
- "id" : "1000000232191"
1034
- },
1035
- "toState" : {
1036
- "name" : "Escalated",
1037
- "id" : "1000000232195"
1038
- },
1039
- "transitions" : [ {
1040
- "name" : "before",
1041
- "id" : "1000000232199"
1042
- } ]
1043
- }, {
1044
- "fromState" : {
1045
- "name" : "Open",
1046
- "id" : "1000000232193"
1047
- },
1048
- "toState" : {
1049
- "name" : "On Hold",
1050
- "id" : "1000000232191"
1051
- },
1052
- "transitions" : [ {
1053
- "name" : "after",
1054
- "id" : "1000000232197"
1055
- } ]
1056
- }, {
1057
- "fromState" : {
1058
- "name" : "Escalated",
1059
- "id" : "1000000232195"
1060
- },
1061
- "toState" : {
1062
- "name" : "Closed",
1063
- "id" : "1000000232189"
1064
- },
1065
- "transitions" : [ {
1066
- "name" : "during",
1067
- "id" : "1000000232201"
1068
- } ]
1069
- } ],
1070
- "fieldId" : "1000000000506"
1071
- }, {
1072
- "modifiedTime" : 1522762448000,
1073
- "orderNumber" : "5",
1074
- "createdUserZUID" : "5263696",
1075
- "departmentId" : "1000000010712",
1076
- "module" : "tickets",
1077
- "isDraft" : false,
1078
- "description" : "",
1079
- "modifiedUserZUID" : "5263696",
1080
- "active" : true,
1081
- "type" : "NON_CONTINUOUS",
1082
- "transitions" : [ {
1083
- "name" : "to onhold",
1084
- "id" : "1000000173011"
1085
- }, {
1086
- "name" : "To close",
1087
- "id" : "1000000173009"
1088
- } ],
1089
- "layoutId" : "1000000011200",
1090
- "states" : [ {
1091
- "name" : "Closed",
1092
- "id" : 1000000173003
1093
- }, {
1094
- "name" : "Open",
1095
- "id" : 1000000173005
1096
- }, {
1097
- "name" : "On Hold",
1098
- "id" : 1000000173007
1099
- } ],
1100
- "i18nFieldLabel" : "Status",
1101
- "fieldLabel" : "Status",
1102
- "name" : "Shipping process",
1103
- "createdTime" : 1522240151000,
1104
- "id" : "1000000173001",
1105
- "connections" : [ {
1106
- "fromState" : {
1107
- "name" : "Open",
1108
- "id" : "1000000173005"
1109
- },
1110
- "toState" : {
1111
- "name" : "On Hold",
1112
- "id" : "1000000173007"
1113
- },
1114
- "transitions" : [ {
1115
- "name" : "to onhold",
1116
- "id" : "1000000173011"
1117
- } ]
1118
- }, {
1119
- "fromState" : {
1120
- "name" : "On Hold",
1121
- "id" : "1000000173007"
1122
- },
1123
- "toState" : {
1124
- "name" : "Closed",
1125
- "id" : "1000000173003"
1126
- },
1127
- "transitions" : [ {
1128
- "name" : "To close",
1129
- "id" : "1000000173009"
1130
- } ]
1131
- } ],
1132
- "fieldId" : "1000000000506"
1133
- }, {
1134
- "modifiedTime" : 1525353504000,
1135
- "orderNumber" : "5",
1136
- "createdUserZUID" : "5263696",
1137
- "departmentId" : "1000000010712",
1138
- "module" : "tickets",
1139
- "isDraft" : false,
1140
- "description" : "",
1141
- "modifiedUserZUID" : "5263696",
1142
- "active" : true,
1143
- "type" : "NON_CONTINUOUS",
1144
- "transitions" : [ {
1145
- "name" : "t1",
1146
- "id" : "1000000313281"
1147
- } ],
1148
- "layoutId" : "1000000011200",
1149
- "states" : [ {
1150
- "name" : "Approval 2",
1151
- "id" : 1000000313277
1152
- }, {
1153
- "name" : "Approval 2 approved",
1154
- "id" : 1000000313279
1155
- } ],
1156
- "i18nFieldLabel" : "Status",
1157
- "fieldLabel" : "Status",
1158
- "name" : "Ticket Support process",
1159
- "createdTime" : 1525353504000,
1160
- "id" : "1000000313275",
1161
- "connections" : [ {
1162
- "fromState" : {
1163
- "name" : "Approval 2 approved",
1164
- "id" : "1000000313279"
1165
- },
1166
- "toState" : {
1167
- "name" : "Approval 2",
1168
- "id" : "1000000313277"
1169
- },
1170
- "transitions" : [ {
1171
- "name" : "t1",
1172
- "id" : "1000000313281"
1173
- } ]
1174
- } ],
1175
- "fieldId" : "1000000000506"
1176
- } ]
1177
- }
1178
- }
1179
- }
1180
- }
1181
- },
1182
- "x-custom-response-attributes" : {
1183
- "disable-safe-headers" : "[]"
1184
- }
1185
- },
1186
- "getAppliedBlueprintDetailsResponse" : {
1187
- "description" : "getAppliedBlueprintDetailsResponse template definitions",
1188
- "content" : {
1189
- "application/json" : {
1190
- "schema" : {
1191
- "type" : [ "null", "object" ],
1192
- "additionalProperties" : false,
1193
- "properties" : {
1194
- "isContinuousBlueprint" : {
1195
- "type" : [ "boolean", "null" ]
1196
- },
1197
- "strictMode" : {
1198
- "$ref" : "./blueprintStrictModeConfig.json#/components/schemas/strictModeConfigObjectForGetAppliedBlueprintDetails"
1199
- },
1200
- "name" : {
1201
- "type" : [ "string", "null" ],
1202
- "maxLength" : 60,
1203
- "minLength" : 1,
1204
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1205
- },
1206
- "id" : {
1207
- "type" : [ "string", "null", "integer" ],
1208
- "format" : "int64",
1209
- "minimum" : 1,
1210
- "pattern" : "([0-9]+)"
1211
- },
1212
- "state" : {
1213
- "$ref" : "./blueprintStates.json#/components/schemas/stateObjectWithDueDate"
1214
- },
1215
- "transitions" : {
1216
- "$ref" : "./blueprintTransitions.json#/components/schemas/transitionsArrayForGetAppliedBlueprintDetails"
1217
- },
1218
- "canUserUpdateTransOwnerDynamically" : {
1219
- "type" : [ "boolean", "null" ]
1220
- }
1221
- },
1222
- "required" : [ "canUserUpdateTransOwnerDynamically", "id", "isContinuousBlueprint", "name", "state", "strictMode", "transitions" ]
1223
- },
1224
- "examples" : {
1225
- "Valid responses Definitions" : {
1226
- "value" : {
1227
- "name" : "Automate QA Process",
1228
- "id" : 1000000087001,
1229
- "state" : {
1230
- "dueDate" : 1519764540000,
1231
- "id" : "1000000087003",
1232
- "type" : "START"
1233
- },
1234
- "transitions" : [ {
1235
- "fromState" : "Open",
1236
- "toState" : "Escalated",
1237
- "criteria" : {
1238
- "fieldConditions" : [ {
1239
- "condition" : "is open",
1240
- "fieldName" : "Status",
1241
- "value" : [ "${OPEN}" ]
1242
- } ],
1243
- "pattern" : "(1)"
1244
- },
1245
- "name" : "Escalate to developers",
1246
- "owners" : [ {
1247
- "agentIds" : [ "1000000012635" ],
1248
- "teams" : [ {
1249
- "name" : "Sales Representatives",
1250
- "id" : "1000000012435"
1251
- } ],
1252
- "departmentId" : "1000000010712",
1253
- "department" : {
1254
- "name" : "Zylker",
1255
- "id" : "1000000010712"
1256
- },
1257
- "teamIds" : [ "1000000012435" ],
1258
- "agents" : [ {
1259
- "photoURL" : "https://desk.zoho.com/api/v1/agent/1000000012635/photo",
1260
- "firstName" : "Lucas",
1261
- "lastName" : "Carol",
1262
- "id" : "1000000012635",
1263
- "email" : "carol@zylker.com"
1264
- } ]
1265
- } ],
1266
- "id" : "1000000087011",
1267
- "canUserPerformTransition" : true,
1268
- "isCriteriaSatisfied" : true,
1269
- "draftDetails" : {
1270
- "totalNoOfDraftActions" : "12",
1271
- "totalNoOfActions" : "24",
1272
- "draftBy" : {
1273
- "name" : "Sandeep Ghemire",
1274
- "id" : "8000000000053"
1275
- },
1276
- "draftAt" : 1605283531000
1277
- }
1278
- } ]
1279
- }
1280
- }
1281
- }
1282
- }
1283
- },
1284
- "x-custom-response-attributes" : {
1285
- "disable-safe-headers" : "[]"
1286
- }
1287
- },
1288
- "createBlueprintResponse" : {
1289
- "description" : "createBlueprintResponse template definitions",
1290
- "content" : {
1291
- "application/json" : {
1292
- "schema" : {
1293
- "type" : [ "null", "object" ],
1294
- "additionalProperties" : false,
1295
- "properties" : {
1296
- "orderNumber" : {
1297
- "type" : [ "string", "null", "integer" ],
1298
- "format" : "int32",
1299
- "minimum" : 1,
1300
- "pattern" : "([0-9]+)"
1301
- },
1302
- "criteria" : {
1303
- "$ref" : "./blueprintCriteria.json#/components/schemas/criteriaObjectForResponse"
1304
- },
1305
- "departmentId" : {
1306
- "type" : [ "string", "null", "integer" ],
1307
- "format" : "int64",
1308
- "pattern" : "([0-9]+)"
1309
- },
1310
- "module" : {
1311
- "type" : [ "string", "null" ],
1312
- "enum" : [ "tickets" ],
1313
- "maxLength" : 100,
1314
- "minLength" : 0,
1315
- "pattern" : "tickets",
1316
- "x-custom-parameters-attributes" : {
1317
- "removeExif" : false,
1318
- "filterMatchedContent" : false,
1319
- "antivirus" : false,
1320
- "replacementString" : "",
1321
- "allowInvalid" : false,
1322
- "descrption" : "Module of the Blueprint",
1323
- "secret" : false,
1324
- "preserveCharsLimit" : 10,
1325
- "trim" : false,
1326
- "internalParam" : false,
1327
- "preserveChars" : "0,5",
1328
- "importUrl" : false,
1329
- "decrypt" : false
1330
- }
1331
- },
1332
- "description" : {
1333
- "type" : [ "string", "null" ],
1334
- "maxLength" : 100,
1335
- "minLength" : 0,
1336
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+|^$",
1337
- "x-custom-parameters-attributes" : {
1338
- "removeExif" : false,
1339
- "filterMatchedContent" : false,
1340
- "antivirus" : false,
1341
- "replacementString" : "",
1342
- "allowInvalid" : false,
1343
- "descrption" : "Description of blueprint",
1344
- "secret" : false,
1345
- "preserveCharsLimit" : 10,
1346
- "trim" : false,
1347
- "internalParam" : false,
1348
- "preserveChars" : "0,5",
1349
- "importUrl" : false,
1350
- "decrypt" : false
1351
- }
1352
- },
1353
- "dynamicTransOwnerType" : {
1354
- "type" : [ "string", "null" ],
1355
- "enum" : [ "ACTIVE", "INACTIVE" ],
1356
- "maxLength" : 100,
1357
- "minLength" : 0,
1358
- "pattern" : "ACTIVE|INACTIVE",
1359
- "x-custom-parameters-attributes" : {
1360
- "removeExif" : false,
1361
- "filterMatchedContent" : false,
1362
- "antivirus" : false,
1363
- "replacementString" : "",
1364
- "allowInvalid" : false,
1365
- "descrption" : "Dynamic Trans Owner type",
1366
- "secret" : false,
1367
- "preserveCharsLimit" : 10,
1368
- "trim" : false,
1369
- "internalParam" : false,
1370
- "preserveChars" : "0,5",
1371
- "importUrl" : false,
1372
- "decrypt" : false
1373
- }
1374
- },
1375
- "active" : {
1376
- "type" : [ "boolean", "null" ],
1377
- "x-custom-parameters-attributes" : {
1378
- "removeExif" : false,
1379
- "filterMatchedContent" : false,
1380
- "antivirus" : false,
1381
- "replacementString" : "",
1382
- "allowInvalid" : false,
1383
- "descrption" : "Active Status of blueprint",
1384
- "secret" : false,
1385
- "preserveCharsLimit" : 10,
1386
- "trim" : false,
1387
- "internalParam" : false,
1388
- "preserveChars" : "0,5",
1389
- "importUrl" : false,
1390
- "decrypt" : false
1391
- }
1392
- },
1393
- "type" : {
1394
- "type" : [ "string", "null" ],
1395
- "enum" : [ "NON_CONTINUOUS", "CONTINUOUS" ],
1396
- "maxLength" : 100,
1397
- "minLength" : 0,
1398
- "pattern" : "NON_CONTINUOUS|CONTINUOUS",
1399
- "x-custom-parameters-attributes" : {
1400
- "removeExif" : false,
1401
- "filterMatchedContent" : false,
1402
- "antivirus" : false,
1403
- "replacementString" : "",
1404
- "allowInvalid" : false,
1405
- "descrption" : "Type of blueprint",
1406
- "secret" : false,
1407
- "preserveCharsLimit" : 10,
1408
- "trim" : false,
1409
- "internalParam" : false,
1410
- "preserveChars" : "0,5",
1411
- "importUrl" : false,
1412
- "decrypt" : false
1413
- }
1414
- },
1415
- "transitions" : {
1416
- "$ref" : "./blueprintTransitions.json#/components/schemas/transitionsArrayForResponse"
1417
- },
1418
- "layoutId" : {
1419
- "type" : [ "string", "null", "integer" ],
1420
- "format" : "int64",
1421
- "pattern" : "([0-9]+)"
1422
- },
1423
- "states" : {
1424
- "$ref" : "./blueprintStates.json#/components/schemas/statesArrayForResponse"
1425
- },
1426
- "layout" : {
1427
- "$ref" : "./blueprints.json#/components/schemas/layoutObject"
1428
- },
1429
- "chartData" : {
1430
- "$ref" : "./blueprintChartData.json#/components/schemas/chartDataObjectForResponse"
1431
- },
1432
- "strictModeConfig" : {
1433
- "$ref" : "./blueprintStrictModeConfig.json#/components/schemas/strictModeConfigObject"
1434
- },
1435
- "createdBy" : {
1436
- "type" : [ "string", "null", "integer" ],
1437
- "format" : "int64",
1438
- "pattern" : "([0-9]+)"
1439
- },
1440
- "draft" : {
1441
- "type" : [ "boolean", "null" ]
1442
- },
1443
- "name" : {
1444
- "type" : [ "string", "null" ],
1445
- "maxLength" : 60,
1446
- "minLength" : 1,
1447
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
1448
- "x-custom-parameters-attributes" : {
1449
- "removeExif" : false,
1450
- "filterMatchedContent" : false,
1451
- "antivirus" : false,
1452
- "replacementString" : "",
1453
- "allowInvalid" : false,
1454
- "descrption" : "Name of the blueprint",
1455
- "secret" : false,
1456
- "preserveCharsLimit" : 10,
1457
- "trim" : false,
1458
- "internalParam" : false,
1459
- "preserveChars" : "0,5",
1460
- "importUrl" : false,
1461
- "decrypt" : false
1462
- }
1463
- },
1464
- "modifiedBy" : {
1465
- "type" : [ "string", "null", "integer" ],
1466
- "format" : "int64",
1467
- "pattern" : "([0-9]+)"
1468
- },
1469
- "id" : {
1470
- "type" : [ "string", "null", "integer" ],
1471
- "format" : "int64",
1472
- "minimum" : 1,
1473
- "pattern" : "([0-9]+)"
1474
- },
1475
- "modifiedTimeInMillis" : {
1476
- "type" : [ "string", "null", "integer" ],
1477
- "format" : "int64",
1478
- "minimum" : 1,
1479
- "pattern" : "([0-9]+)"
1480
- },
1481
- "createdTimeInMillis" : {
1482
- "type" : [ "string", "null", "integer" ],
1483
- "format" : "int64",
1484
- "minimum" : 1,
1485
- "pattern" : "([0-9]+)"
1486
- },
1487
- "connections" : {
1488
- "$ref" : "./blueprintConnections.json#/components/schemas/connectionsArrayForResponse"
1489
- },
1490
- "fieldId" : {
1491
- "type" : [ "string", "null", "integer" ],
1492
- "format" : "int64",
1493
- "pattern" : "([0-9]+)"
1494
- }
1495
- },
1496
- "required" : [ "active", "chartData", "connections", "createdBy", "createdTimeInMillis", "criteria", "departmentId", "description", "draft", "dynamicTransOwnerType", "fieldId", "id", "layout", "layoutId", "modifiedBy", "modifiedTimeInMillis", "module", "name", "orderNumber", "states", "strictModeConfig", "transitions", "type" ]
1497
- },
1498
- "examples" : {
1499
- "Valid responses Definitions" : {
1500
- "value" : {
1501
- "criteria" : {
1502
- "fieldConditions" : [ {
1503
- "condition" : "is open",
1504
- "fieldName" : "Status",
1505
- "fieldModule" : "tickets",
1506
- "value" : [ "${OPEN}" ]
1507
- } ],
1508
- "pattern" : "(1)"
1509
- },
1510
- "departmentId" : "4000000007235",
1511
- "module" : "Cases",
1512
- "description" : "Automates Private Threading Handling",
1513
- "type" : "NON_CONTINUOUS",
1514
- "transitions" : [ {
1515
- "isAutoTransition" : false,
1516
- "before" : {
1517
- "accessors" : {
1518
- "actionId" : 4000000007723,
1519
- "owners" : {
1520
- "agentIds" : [ 4000000009158 ],
1521
- "otherRecpts" : [ "RECORD_OWNER" ],
1522
- "teamIds" : [ 4000000009158 ]
1523
- },
1524
- "sharedDeptAccessors" : [ {
1525
- "accessors" : {
1526
- "agentIds" : [ 4000000009158 ],
1527
- "teamIds" : [ 4000000009158 ]
1528
- },
1529
- "deptId" : 4000000009158,
1530
- "sharingType" : "READ_ONLY"
1531
- } ]
1532
- },
1533
- "criteriaDetails" : {
1534
- "criteria" : {
1535
- "fieldConditions" : [ {
1536
- "condition" : "is open",
1537
- "fieldName" : "Status",
1538
- "fieldModule" : "tickets",
1539
- "value" : [ "${OPEN}" ]
1540
- } ],
1541
- "pattern" : "(1)"
1542
- },
1543
- "actionId" : 4000000007723
1544
- }
1545
- },
1546
- "name" : "Feedbacks need to be monitored",
1547
- "description" : "Lack of instruments to repair",
1548
- "id" : 4000000007723,
1549
- "during" : [ {
1550
- "actionId" : 4000000007723,
1551
- "message" : "Add comment here"
1552
- }, {
1553
- "fieldUpdates" : {
1554
- "criteria" : {
1555
- "fieldConditions" : [ {
1556
- "condition" : "is open",
1557
- "fieldName" : "Status",
1558
- "value" : [ "${OPEN}" ]
1559
- } ],
1560
- "pattern" : "(1)"
1561
- },
1562
- "fieldId" : 4000000009158,
1563
- "errorMsg" : "Enter a valid Priority"
1564
- },
1565
- "actionId" : 4000000007723,
1566
- "isMandatory" : true
1567
- }, {
1568
- "otherActions" : "BUG",
1569
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1739
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- "Valid responses Definitions" : {
1743
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1744
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1747
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1752
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1754
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1755
- "description" : "revokeBlueprintObject template definitions",
1756
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1757
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1758
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1759
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1760
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1769
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1770
- },
1771
- "examples" : {
1772
- "Valid responses Definitions" : {
1773
- "value" : {
1774
- "message" : "Blueprint has been revoked from this ticket"
1775
- }
1776
- }
1777
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1778
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1781
- "disable-safe-headers" : "[]"
1782
- }
1783
- },
1784
- "revokeManyResponse" : {
1785
- "description" : "revokeManyResponse template definitions",
1786
- "content" : {
1787
- "application/json" : {
1788
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1789
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1790
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1800
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1803
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1804
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1805
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1806
- "Valid responses Definitions" : {
1807
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1809
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1810
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1816
- }
1817
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1818
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1819
- "description" : "getBlueprintDetailsResponse template definitions",
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1821
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1822
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1823
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1826
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1829
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1830
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1831
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1835
- },
1836
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1837
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1838
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1862
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1864
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1873
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- "$ref" : "./blueprintStates.json#/components/schemas/statesArrayForResponse"
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- },
1885
- "chartData" : {
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- "$ref" : "./blueprintChartData.json#/components/schemas/chartDataObjectForResponse"
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- },
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- },
1910
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1911
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- },
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1926
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1927
- },
1928
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1929
- "$ref" : "./blueprintConnections.json#/components/schemas/connectionsArrayForResponse"
1930
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1931
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1932
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1933
- "format" : "int64",
1934
- "pattern" : "([0-9]+)"
1935
- }
1936
- },
1937
- "required" : [ "active", "chartData", "connections", "createdBy", "createdTimeInMillis", "criteria", "departmentId", "description", "draft", "dynamicTransOwnerType", "fieldId", "id", "layout", "layoutId", "modifiedBy", "modifiedTimeInMillis", "module", "name", "orderNumber", "states", "strictModeConfig", "transitions", "type" ]
1938
- }, {
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1946
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1948
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1952
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1953
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1954
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- },
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1957
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1958
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1959
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1961
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1962
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1964
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1965
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1966
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1967
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1968
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1969
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1970
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1971
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1972
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1973
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1976
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1977
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1978
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1979
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1980
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1981
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1982
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1983
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1984
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1986
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1987
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1988
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1989
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1990
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1991
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1992
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1993
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1994
- },
1995
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1996
- "type" : [ "string", "null", "integer" ],
1997
- "format" : "int64",
1998
- "pattern" : "([0-9]+)"
1999
- },
2000
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2001
- "$ref" : "./blueprintStates.json#/components/schemas/statesArrayForResponse"
2002
- },
2003
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2004
- "$ref" : "./blueprints.json#/components/schemas/layoutObject"
2005
- },
2006
- "chartData" : {
2007
- "$ref" : "./blueprintChartData.json#/components/schemas/chartDataObjectForResponse"
2008
- },
2009
- "strictModeConfig" : {
2010
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2011
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2012
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2013
- "type" : [ "string", "null", "integer" ],
2014
- "format" : "int64",
2015
- "pattern" : "([0-9]+)"
2016
- },
2017
- "draft" : {
2018
- "type" : [ "boolean", "null" ]
2019
- },
2020
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2021
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2022
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2023
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2024
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2025
- },
2026
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2027
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2028
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2029
- "pattern" : "([0-9]+)"
2030
- },
2031
- "id" : {
2032
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2033
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2034
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2035
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2036
- },
2037
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2038
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2039
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2040
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2041
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2042
- },
2043
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2044
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2045
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2046
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2047
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2048
- },
2049
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2050
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2051
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2052
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2053
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2054
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2055
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2056
- }
2057
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2058
- "required" : [ "active", "chartData", "connections", "createdBy", "createdTimeInMillis", "criteria", "departmentId", "description", "draft", "draftAt", "dynamicTransOwnerType", "fieldId", "id", "layout", "layoutId", "modifiedBy", "modifiedTimeInMillis", "module", "name", "orderNumber", "states", "strictModeConfig", "transitions", "type" ]
2059
- } ]
2060
- },
2061
- "examples" : {
2062
- "Valid responses Definitions" : {
2063
- "value" : {
2064
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2065
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2066
- "condition" : "is open",
2067
- "fieldName" : "Status",
2068
- "fieldModule" : "tickets",
2069
- "value" : [ "${OPEN}" ]
2070
- } ],
2071
- "pattern" : "(1)"
2072
- },
2073
- "departmentId" : "4000000007235",
2074
- "module" : "Cases",
2075
- "isDraft" : false,
2076
- "description" : "Automates Private Threading Handling",
2077
- "type" : "NON_CONTINUOUS",
2078
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2079
- "isAutoTransition" : false,
2080
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2083
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2084
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2085
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2086
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2090
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2091
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2092
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2093
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2094
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2095
- } ]
2096
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2097
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2098
- "criteria" : {
2099
- "fieldConditions" : [ {
2100
- "condition" : "is open",
2101
- "fieldName" : "Status",
2102
- "value" : [ "${OPEN}" ]
2103
- } ],
2104
- "pattern" : "(1)"
2105
- },
2106
- "actionId" : 4000000007723
2107
- }
2108
- },
2109
- "name" : "Feedbacks need to be monitored",
2110
- "description" : "Lack of instruments to repair",
2111
- "id" : 4000000007723,
2112
- "during" : [ {
2113
- "actionId" : 4000000007723,
2114
- "message" : "Add comment here"
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- }, {
2116
- "fieldUpdates" : {
2117
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2118
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2119
- "condition" : "is open",
2120
- "fieldName" : "Status",
2121
- "value" : [ "${OPEN}" ]
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