agent-generator 1.0.3 → 1.0.5

package/source/openapi-specifications/v1.0/support/IM_Session.json

@@ -1,1397 +0,0 @@
-{
-  "openapi" : "3.1.0",
-  "info" : {
-    "title" : "IM_Session",
-    "version" : "1.0.0",
-    "x-clan-group" : "microservices",
-    "x-module-group" : "im"
-  },
-  "paths" : {
-    "/api/v1/im/sessions/metrics" : {
-      "get" : {
-        "tags" : [ "IM_Session" ],
-        "operationId" : "getSessionMetrics",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/departmentId"
-        }, {
-          "name" : "integrationServiceId",
-          "in" : "query",
-          "description" : "IntegrationService type",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "IntegrationService type",
-            "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        }, {
-          "$ref" : "#/components/parameters/channelId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSessionMetrics"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "cookie-auth" : [ "cookie-auth" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 30,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.getSessionMetrics"
-        }
-      }
-    },
-    "/api/v1/im/sessions/{id}/tickets" : {
-      "get" : {
-        "tags" : [ "IM_Session" ],
-        "operationId" : "getIMSessionTickets",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/limit"
-        }, {
-          "$ref" : "#/components/parameters/from"
-        }, {
-          "$ref" : "#/components/parameters/id"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "404" : {
-            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getIMSessionTickets"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "400" : {
-            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
-          },
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "cookie-auth" : [ "cookie-auth" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 30,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.RequestService.getIMSessionTickets"
-        }
-      }
-    },
-    "/api/v1/im/sessions" : {
-      "get" : {
-        "tags" : [ "IM_Session" ],
-        "summary" : "List Sessions",
-        "description" : "This API lists all sessions",
-        "operationId" : "getSessions",
-        "parameters" : [ {
-          "name" : "modifiedAfter",
-          "in" : "query",
-          "description" : "After which modified date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "After which modified date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          }
-        }, {
-          "name" : "agentId",
-          "in" : "query",
-          "description" : "Filter conversations assigned to an agent",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "description" : "Filter conversations assigned to an agent",
-            "pattern" : "([0-9]+)"
-          }
-        }, {
-          "name" : "contactId",
-          "in" : "query",
-          "description" : "Filter conversations of a contact",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "description" : "Filter conversations of a contact",
-            "pattern" : "([0-9]+)"
-          }
-        }, {
-          "name" : "profileId",
-          "in" : "query",
-          "description" : "Filter conversations of a profile",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "description" : "Filter conversations of a profile",
-            "pattern" : "([0-9]+)"
-          }
-        }, {
-          "$ref" : "#/components/parameters/departmentId"
-        }, {
-          "$ref" : "#/components/parameters/limit"
-        }, {
-          "$ref" : "#/components/parameters/from"
-        }, {
-          "name" : "assigneeFilter",
-          "in" : "query",
-          "description" : "Assignment status filter for the conversations. Allowed values are @MINE@, @UNASSIGNED@ ,@NONE@ ,@BOT@",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "Assignment status filter for the conversations. Allowed values are @MINE@, @UNASSIGNED@ ,@NONE@ ,@BOT@",
-            "enum" : [ "MINE", "UNASSIGNED", "NONE" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        }, {
-          "name" : "createdBefore",
-          "in" : "query",
-          "description" : "Before which date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "Before which date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          }
-        }, {
-          "name" : "createdAfter",
-          "in" : "query",
-          "description" : "After which date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "string", "null" ],
-            "description" : "After which date conversations should be included. Enter a date in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          }
-        }, {
-          "$ref" : "#/components/parameters/channelId"
-        }, {
-          "name" : "status",
-          "in" : "query",
-          "description" : "Status filter for the conversations. Allowed values are @OPEN@, @ON_PROGRESS@ ,@ON_HOLD@ ,@BLOCKED@",
-          "required" : false,
-          "style" : "form",
-          "explode" : true,
-          "schema" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false,
-            "description" : "Status filter for the conversations. Allowed values are @OPEN@, @ON_PROGRESS@ ,@ON_HOLD@ ,@BLOCKED@"
-          }
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "204" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSessions"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.InstantMessages.READ" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 25,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "apihash" : "8e629b6ea7966969b94a041a8f18d8ff",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.getSessions"
-        }
-      }
-    },
-    "/api/v1/im/sessions/{id}" : {
-      "get" : {
-        "tags" : [ "IM_Session" ],
-        "summary" : "Get a session",
-        "description" : "This API fetches details of an session.",
-        "operationId" : "getSession",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/id"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "404" : {
-            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSession"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "400" : {
-            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.InstantMessages.READ" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 25,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "apihash" : "0e7418c8475c4ed4b2201f55f46d991b",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.getSession"
-        }
-      },
-      "patch" : {
-        "tags" : [ "IM_Session" ],
-        "operationId" : "updateSession",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/id"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/updateSession"
-        },
-        "responses" : {
-          "404" : {
-            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSession"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "400" : {
-            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
-          },
-          "403" : {
-            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "cookie-auth" : [ "cookie-auth" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 30,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 600000,
-                  "threshold" : 200,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.updateSession"
-        }
-      }
-    },
-    "/api/v1/im/sessions/{id}/pickup" : {
-      "post" : {
-        "tags" : [ "IM_Session" ],
-        "operationId" : "pickupSession",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/id"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "404" : {
-            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSession"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "400" : {
-            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
-          },
-          "403" : {
-            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "cookie-auth" : [ "cookie-auth" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 45,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.pickUpSession"
-        }
-      }
-    },
-    "/api/v1/im/sessions/{id}/participants" : {
-      "get" : {
-        "tags" : [ "IM_Session" ],
-        "operationId" : "getSessionParticipants",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/id"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "404" : {
-            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getSessionParticipants"
-          },
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "400" : {
-            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "cookie-auth" : [ "cookie-auth" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 180000,
-                  "threshold" : 30,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "microservices",
-          "module-group" : "im",
-          "apimethod" : "com.zoho.support.restapi.im.IMSessionService.getSessionParticipants"
-        }
-      }
-    }
-  },
-  "components" : {
-    "schemas" : {
-      "singleMetric" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "CREATED" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "BLOCKED" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "ENDED" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "MISSED" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "ON_HOLD" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "ON_PROGRESS" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "OPEN" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "BLOCKED", "CREATED", "ENDED", "MISSED", "ON_HOLD", "ON_PROGRESS", "OPEN" ]
-      },
-      "assigneeMetrics" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "MINE" : {
-            "$ref" : "./IM_Session.json#/components/schemas/singleMetric"
-          },
-          "NONE" : {
-            "$ref" : "./IM_Session.json#/components/schemas/singleMetric"
-          }
-        },
-        "required" : [ "MINE", "NONE" ]
-      },
-      "listofTickets" : {
-        "type" : [ "null", "array" ],
-        "items" : {
-          "$ref" : "./Ticket.json#/components/schemas/listviewJson"
-        }
-      },
-      "sessionActor" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "contactId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Filter conversations of a contact",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "contactName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 200,
-            "minLength" : 0
-          },
-          "botType" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "GC", "ZIA" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "externalId" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "type" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "END_USER", "AGENT", "BOT" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "email" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-          }
-        },
-        "required" : [ "botType", "contactId", "contactName", "email", "externalId", "id", "name", "photoURL", "type" ]
-      },
-      "meta" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "DESK_TICKET_ID" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "DESK_TICKET_NUMBER" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int32",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "DESK_TICKET_ID", "DESK_TICKET_NUMBER" ]
-      },
-      "getSession" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "agentId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Filter conversations assigned to an agent",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "lastActiveTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "contactId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Filter conversations of a contact",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "subject" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 50000,
-            "minLength" : 0
-          },
-          "unreadMessagesCount" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "channel" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "integrationService" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "deskAssignee" : {
-            "$ref" : "./IM_Session.json#/components/schemas/sessionActor"
-          },
-          "contactLastActiveTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "actor" : {
-            "$ref" : "./IM_Session.json#/components/schemas/sessionActor"
-          },
-          "meta" : {
-            "$ref" : "./IM_Session.json#/components/schemas/meta"
-          },
-          "createdTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "replyStatus" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "ACCEPTED", "CHANNEL_INACTIVE", "SESSION_ENDED", "SESSION_BLOCKED", "SESSION_EXPIRED", "UNASSIGNED", "NOT_AN_ASSIGNEE" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "messagesCount" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "agentLastActiveTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "status" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "CREATED", "OPEN", "ON_PROGRESS", "ON_HOLD", "ENDED", "BLOCKED", "MISSED" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Status filter for the conversations. Allowed values are @OPEN@, @ON_PROGRESS@ ,@ON_HOLD@ ,@BLOCKED@",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "split" : ",",
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          }
-        },
-        "required" : [ "actor", "agentId", "agentLastActiveTime", "channel", "contactId", "contactLastActiveTime", "createdTime", "deskAssignee", "id", "integrationService", "lastActiveTime", "messagesCount", "meta", "replyStatus", "status", "subject", "unreadMessagesCount" ]
-      },
-      "listofSessions" : {
-        "type" : [ "null", "array" ],
-        "items" : {
-          "$ref" : "./IM_Session.json#/components/schemas/getSession"
-        }
-      },
-      "sessionParticipant" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "photoURL" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-          },
-          "contactId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "contactName" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 200,
-            "minLength" : 0
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "externalId" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "id" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "type" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "END_USER", "AGENT", "BOT" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "email" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
-          }
-        },
-        "required" : [ "contactId", "contactName", "email", "externalId", "id", "name", "photoURL", "type" ]
-      },
-      "listofSessionParticipant" : {
-        "type" : [ "null", "array" ],
-        "items" : {
-          "$ref" : "./IM_Session.json#/components/schemas/sessionParticipant"
-        }
-      }
-    },
-    "responses" : {
-      "getSessionMetrics" : {
-        "description" : "getSessionMetrics template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "kind" : {
-                  "type" : [ "string", "null" ],
-                  "enum" : [ "single.session.metrics" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "assignee" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/assigneeMetrics"
-                }
-              },
-              "required" : [ "assignee", "kind" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : null
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getIMSessionTickets" : {
-        "description" : "getIMSessionTickets template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/listofTickets"
-                }
-              },
-              "required" : [ "data" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : null
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getSessions" : {
-        "description" : "getSessions template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/listofSessions"
-                },
-                "hasMore" : {
-                  "type" : [ "boolean", "null" ]
-                }
-              },
-              "required" : [ "data", "hasMore" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "data" : [ {
-                    "agentId" : "78412824",
-                    "lastActiveTime" : 1711094233000,
-                    "contactId" : "186543000000451259",
-                    "subject" : "This is test 2   Abhishek Aich",
-                    "unreadMessagesCount" : "0",
-                    "channel" : "TEST_WA_CHANNEL_4",
-                    "integrationService" : "WHATSAPP",
-                    "deskAssignee" : {
-                      "photoURL" : "https://desk.zoho.com/api/v1/agents/186543000000190001/photo?orgId=78412359",
-                      "botType" : null,
-                      "contactName" : null,
-                      "name" : "Abhishek Aich",
-                      "externalId" : null,
-                      "id" : "186543000000190001",
-                      "type" : "AGENT",
-                      "email" : "zykler.sales@zoho.com"
-                    },
-                    "contactLastActiveTime" : 1711086669000,
-                    "actor" : {
-                      "photoURL" : null,
-                      "botType" : null,
-                      "contactName" : "Abhishek Aich",
-                      "name" : "Abhishek Aich",
-                      "externalId" : "+918478935387",
-                      "id" : "186543000000451285",
-                      "type" : "ENDUSER",
-                      "email" : null
-                    },
-                    "meta" : {
-                      "DESK_TICKET_ID" : "186543000001662116",
-                      "DESK_TICKET_NUMBER" : "480"
-                    },
-                    "createdTime" : 1711085659000,
-                    "replyStatus" : "SESSION_EXPIRED",
-                    "botId" : null,
-                    "messagesCount" : "10",
-                    "id" : "3942000001423083",
-                    "channelId" : "3942000001423029",
-                    "agentLastActiveTime" : 1711094233000,
-                    "status" : "ON_PROGRESS"
-                  }, {
-                    "agentId" : "78412824",
-                    "lastActiveTime" : 1711094223000,
-                    "contactId" : "186543000000451259",
-                    "subject" : "This is test 2   Abhishek Aich",
-                    "unreadMessagesCount" : "0",
-                    "channel" : "SANDBOX",
-                    "integrationService" : "WHATSAPP",
-                    "deskAssignee" : {
-                      "photoURL" : "https://desk.zoho.com/api/v1/agents/186543000000190001/photo?orgId=78412359",
-                      "botType" : null,
-                      "contactName" : null,
-                      "name" : "Abhishek Aich",
-                      "externalId" : null,
-                      "id" : "186543000000190001",
-                      "type" : "AGENT",
-                      "email" : "zykler.sales@zoho.com"
-                    },
-                    "contactLastActiveTime" : 1711012260000,
-                    "actor" : {
-                      "photoURL" : null,
-                      "botType" : null,
-                      "contactName" : "Abhishek Aich",
-                      "name" : "Abhishek Aich",
-                      "externalId" : "+918478935387",
-                      "id" : "186543000000451285",
-                      "type" : "ENDUSER",
-                      "email" : null
-                    },
-                    "meta" : {
-                      "DESK_TICKET_ID" : "186543000001653193",
-                      "DESK_TICKET_NUMBER" : "477"
-                    },
-                    "createdTime" : 1693819815000,
-                    "replyStatus" : "SESSION_EXPIRED",
-                    "botId" : null,
-                    "messagesCount" : "65",
-                    "id" : "3942000000042104",
-                    "channelId" : "3942000000045001",
-                    "agentLastActiveTime" : 1711094223000,
-                    "status" : "ON_PROGRESS"
-                  }, {
-                    "agentId" : "78412824",
-                    "lastActiveTime" : 1711085558000,
-                    "contactId" : "186543000000451259",
-                    "subject" : "Hi good morning",
-                    "unreadMessagesCount" : "0",
-                    "channel" : "WA_CHANNEL",
-                    "integrationService" : "WHATSAPP",
-                    "deskAssignee" : {
-                      "photoURL" : "https://desk.zoho.com/api/v1/agents/186543000000190001/photo?orgId=78412359",
-                      "botType" : null,
-                      "contactName" : null,
-                      "name" : "Abhishek Aich",
-                      "externalId" : null,
-                      "id" : "186543000000190001",
-                      "type" : "AGENT",
-                      "email" : "zykler.sales@zoho.com"
-                    },
-                    "contactLastActiveTime" : 1711083846000,
-                    "actor" : {
-                      "photoURL" : null,
-                      "botType" : null,
-                      "contactName" : "Abhishek Aich",
-                      "name" : "Abhishek Aich",
-                      "externalId" : "+918478935387",
-                      "id" : "186543000000451285",
-                      "type" : "ENDUSER",
-                      "email" : null
-                    },
-                    "meta" : {
-                      "DESK_TICKET_ID" : "186543000001662009",
-                      "DESK_TICKET_NUMBER" : "479"
-                    },
-                    "createdTime" : 1711083846000,
-                    "replyStatus" : "CHANNEL_DELETED",
-                    "botId" : null,
-                    "messagesCount" : "5",
-                    "id" : "3942000001422171",
-                    "channelId" : "3942000001422011",
-                    "agentLastActiveTime" : 1711085558000,
-                    "status" : "ON_PROGRESS"
-                  } ],
-                  "hasMore" : false
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getSession" : {
-        "description" : "getSession template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "agentId" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "pattern" : "([0-9]+)"
-                },
-                "lastActiveTime" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "contactId" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "pattern" : "([0-9]+)"
-                },
-                "subject" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 50000,
-                  "minLength" : 0
-                },
-                "unreadMessagesCount" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "channel" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0,
-                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
-                },
-                "integrationService" : {
-                  "type" : [ "string", "null" ],
-                  "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "deskAssignee" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/sessionActor"
-                },
-                "contactLastActiveTime" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "actor" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/sessionActor"
-                },
-                "meta" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/meta"
-                },
-                "createdTime" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "replyStatus" : {
-                  "type" : [ "string", "null" ],
-                  "enum" : [ "ACCEPTED", "CHANNEL_INACTIVE", "SESSION_ENDED", "SESSION_BLOCKED", "SESSION_EXPIRED", "UNASSIGNED", "NOT_AN_ASSIGNEE" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "messagesCount" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "id" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "pattern" : "([0-9]+)"
-                },
-                "agentLastActiveTime" : {
-                  "type" : [ "string", "null" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                },
-                "status" : {
-                  "type" : [ "string", "null" ],
-                  "enum" : [ "CREATED", "OPEN", "ON_PROGRESS", "ON_HOLD", "ENDED", "BLOCKED", "MISSED" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                }
-              },
-              "required" : [ "actor", "agentId", "agentLastActiveTime", "channel", "contactId", "contactLastActiveTime", "createdTime", "deskAssignee", "id", "integrationService", "lastActiveTime", "messagesCount", "meta", "replyStatus", "status", "subject", "unreadMessagesCount" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "agentId" : "78412824",
-                  "lastActiveTime" : 1711094233000,
-                  "contactId" : "186543000000451259",
-                  "subject" : "This is test 2   Abhishek Aich",
-                  "unreadMessagesCount" : "0",
-                  "channel" : "TEST_WA_CHANNEL_4",
-                  "integrationService" : "WHATSAPP",
-                  "deskAssignee" : {
-                    "photoURL" : "https://desk.zoho.com/api/v1/agents/186543000000190001/photo?orgId=78412359",
-                    "botType" : null,
-                    "contactName" : null,
-                    "name" : "Abhishek Aich",
-                    "externalId" : null,
-                    "id" : "186543000000190001",
-                    "type" : "AGENT",
-                    "email" : "zykler.sales@zoho.com"
-                  },
-                  "contactLastActiveTime" : 1711086669000,
-                  "actor" : {
-                    "photoURL" : null,
-                    "botType" : null,
-                    "contactName" : "Abhishek Aich",
-                    "name" : "Abhishek Aich",
-                    "externalId" : "+918478935387",
-                    "id" : "186543000000451285",
-                    "type" : "ENDUSER",
-                    "email" : null
-                  },
-                  "meta" : {
-                    "DESK_TICKET_ID" : "186543000001662116",
-                    "DESK_TICKET_NUMBER" : "480"
-                  },
-                  "createdTime" : 1711085659000,
-                  "botId" : null,
-                  "messagesCount" : "10",
-                  "id" : "3942000001423083",
-                  "channelId" : "3942000001423029",
-                  "agentLastActiveTime" : 1711094233000,
-                  "status" : "ON_PROGRESS"
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getSessionParticipants" : {
-        "description" : "getSessionParticipants template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "./IM_Session.json#/components/schemas/listofSessionParticipant"
-                }
-              },
-              "required" : [ "data" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : null
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      }
-    },
-    "parameters" : {
-      "departmentId" : {
-        "name" : "departmentId",
-        "in" : "query",
-        "description" : "Filter conversations of all channels in given department",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int64",
-          "description" : "Filter conversations of all channels in given department",
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "limit" : {
-        "name" : "limit",
-        "in" : "query",
-        "description" : "Number of tickets to fetch",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int32",
-          "description" : "Number of tickets to fetch",
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "from" : {
-        "name" : "from",
-        "in" : "query",
-        "description" : "Index number, starting from which the tickets must be fetched",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int32",
-          "description" : "Index number, starting from which the tickets must be fetched",
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "id" : {
-        "name" : "id",
-        "in" : "path",
-        "required" : true,
-        "style" : "simple",
-        "explode" : false,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int64",
-          "pattern" : "([0-9]+)"
-        }
-      },
-      "channelId" : {
-        "name" : "channelId",
-        "in" : "query",
-        "description" : "Filter conversations of a channel",
-        "required" : false,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int64",
-          "description" : "Filter conversations of a channel",
-          "pattern" : "([0-9]+)"
-        }
-      }
-    },
-    "requestBodies" : {
-      "updateSession" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "agentId" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "description" : "Current assignee of this session",
-                  "pattern" : "([0-9]+)"
-                },
-                "status" : {
-                  "type" : [ "string", "null" ],
-                  "description" : "Current status of the session to be set. Possible values are @OPEN@, @ENDED@, @ON_PROGRESS@, @ON_HOLD@, @BLOCKED@",
-                  "enum" : [ "OPEN", "ON_HOLD", "ENDED", "BLOCKED" ],
-                  "maxLength" : 100,
-                  "minLength" : 0
-                }
-              },
-              "required" : [ "agentId", "status" ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : null
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      }
-    },
-    "securitySchemes" : {
-      "cookie-auth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
-      },
-      "org-oauth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
-      },
-      "iam-oauth2-schema" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
-      }
-    }
-  },
-  "x-entity" : "IM_Session"
-}