agent-generator 1.0.3 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (770) hide show
  1. package/install-extension.js +1 -1
  2. package/package.json +2 -4
  3. package/Generator_Patterns/Conditional.md +0 -84
  4. package/Generator_Patterns/Dynamic.md +0 -129
  5. package/Generator_Patterns/PathConfig.properties +0 -4
  6. package/Generator_Patterns/README.md +0 -118
  7. package/Generator_Patterns/Reference.md +0 -98
  8. package/Generator_Patterns/Remote.md +0 -259
  9. package/Generator_Patterns/Static.md +0 -99
  10. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  11. package/source/api-data-generators/.idea/misc.xml +0 -6
  12. package/source/api-data-generators/.idea/modules.xml +0 -8
  13. package/source/api-data-generators/.idea/vcs.xml +0 -6
  14. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  15. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  16. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  17. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  18. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  19. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  20. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  21. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  22. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  23. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  24. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  25. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  26. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  27. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  28. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  29. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  30. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  31. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  32. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  33. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  34. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  35. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  36. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  37. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  39. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  40. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  41. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  42. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  43. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  44. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  45. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  46. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  47. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  48. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  49. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  50. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  51. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  52. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  53. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  54. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  55. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  56. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  57. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  58. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  59. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  60. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  61. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  62. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  63. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  64. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  65. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  66. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  67. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  68. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  69. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  70. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  71. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  72. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  73. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  74. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  75. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  76. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  77. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  79. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  80. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  81. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  82. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  83. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  84. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  85. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  86. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  87. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  88. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  89. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  90. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  91. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  92. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  93. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  94. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  95. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  96. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  97. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  98. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  99. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  100. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  101. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  102. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  103. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  104. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  105. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  106. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  107. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  108. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  109. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  110. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  111. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  112. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  113. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  114. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  115. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  116. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  117. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  118. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  119. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  120. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  121. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  122. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  123. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  124. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  125. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  126. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  127. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  128. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  129. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  130. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  131. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  132. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  133. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  134. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  135. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  136. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  137. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  138. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  139. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  140. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  141. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  142. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  143. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  144. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  145. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  146. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  147. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  148. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  149. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  150. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  151. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  152. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  153. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  154. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  155. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  156. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  157. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  158. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  159. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  160. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  161. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  162. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  163. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  164. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  165. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  166. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  167. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  168. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  169. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  170. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  171. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  172. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  173. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  174. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  175. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  176. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  177. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  178. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  179. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  180. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  181. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  182. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  183. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  184. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  185. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  186. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  187. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  188. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  189. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  190. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  191. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  192. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  193. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  194. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  195. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  196. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  197. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  198. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  199. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  200. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  201. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  202. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  203. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  204. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  205. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  206. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  207. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  208. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  209. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  210. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  211. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  212. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  213. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  214. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  215. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  216. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  217. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  218. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  220. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  221. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  222. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  223. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  224. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  225. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  226. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  227. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  228. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  229. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  230. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  231. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
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  769. package/source/openapi-specifications/v1.0/support/errors.json +0 -80
  770. package/source/openapi-specifications/v1.0/support/zlabsnlp.json +0 -416
@@ -1,2164 +0,0 @@
1
- {
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- "openapi" : "3.1.0",
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- "info" : {
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- "title" : "Skill",
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- "version" : "1.0.0",
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- "x-clan-group" : "automation",
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- "x-module-group" : "automation"
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- },
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- "paths" : {
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- "/api/v1/skills" : {
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- "get" : {
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- "tags" : [ "Skill" ],
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- "summary" : "List all skills",
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- "description" : "This API lists all skills in a department",
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- "operationId" : "getSkills",
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- "parameters" : [ {
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- "name" : "searchString",
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- "in" : "query",
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- "description" : "Search string, Used to filter skills by name starting with this string",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "Search string, Used to filter skills by name starting with this string",
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- "maxLength" : 100,
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- "minLength" : 0,
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- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
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- }
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- }, {
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- "name" : "skillTypeId",
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- "in" : "query",
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- "description" : "Skill Type Id, to Filter Skills by SkillType",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "description" : "Skill Type Id, to Filter Skills by SkillType",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "name" : "skillIds",
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- "in" : "query",
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- "description" : "The IDs of the skills to list separated by commas. You can pass upto 50 IDs.",
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- "required" : false,
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- "style" : "simple",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "null", "array" ],
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- "description" : "The IDs of the skills to list separated by commas. You can pass upto 50 IDs.",
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- "items" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "pattern" : "([0-9]+)",
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- "x-custom-parameters-attributes" : [ false, false, false, "", false, "The IDs of the skills to list separated by commas. You can pass upto 50 IDs.", false, 10, ",", false, false, "0,5", false, false ]
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- },
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- "uniqueItems" : false
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- }
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- }, {
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- "$ref" : "#/components/parameters/departmentId"
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- }, {
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- "$ref" : "#/components/parameters/limit"
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- }, {
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- "$ref" : "#/components/parameters/from"
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- }, {
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- "name" : "status",
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- "in" : "query",
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- "description" : "Active inactive filter for Skills. Values allowed are @ACTIVE@ and @INACTIVE@",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "Active inactive filter for Skills. Values allowed are @ACTIVE@ and @INACTIVE@",
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- "enum" : [ "ACTIVE", "INACTIVE" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "404" : {
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- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/skillsListViewResponse"
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- },
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 40,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1800000,
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- "threshold" : 200,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "b7654fb693cb53de1b9e1e255a9354b7",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.getSkills"
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- }
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- },
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- "post" : {
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- "tags" : [ "Skill" ],
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- "summary" : "Create skill",
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- "description" : "This API Creates a skill",
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- "operationId" : "createSkill",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/addSkillJson"
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- },
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- "responses" : {
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- "404" : {
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- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- },
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- "201" : {
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- "$ref" : "#/components/responses/skillSingleResponseJson"
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- },
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 1200000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1800000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "65925195dbb8d4ae6fbb1d91cd52a0ff",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.createSkill"
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- }
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- }
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- },
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- "/api/v1/skills/order" : {
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- "post" : {
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- "tags" : [ "Skill" ],
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- "summary" : "Reorder Skills in a Department",
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- "description" : "This API lists reorders Skills in a Department",
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- "operationId" : "reorderSkills",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/reorderskilljson"
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- },
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- "responses" : {
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- "404" : {
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- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- },
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 10,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1800000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "0135351b61a6f2955b742a941aac5a30",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.reorderSkills"
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- }
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- }
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- },
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- "/api/v1/tickets/{ticketId}/executeSkillbasedAssignment" : {
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- "post" : {
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- "tags" : [ "Skill" ],
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- "summary" : "Execute Skill Based Assignment",
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- "description" : "This API assigns tickets to agents according to their designated skills and routing preferences.",
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- "operationId" : "executeSkillbasedAssignment",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/ticketId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "200" : {
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- "$ref" : "#/components/responses/skillBasedAssignmentResponse"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- },
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- "404" : {
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- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 50,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1800000,
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- "threshold" : 200,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "3e364e1c6290c87151ad4e478ce1aed3",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.executeSkillbasedAssignment"
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- }
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- }
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- },
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- "/api/v1/skills/{skillId}" : {
339
- "get" : {
340
- "tags" : [ "Skill" ],
341
- "summary" : "Get details of a skill",
342
- "description" : "This API Gets the details of a skill",
343
- "operationId" : "getSkill",
344
- "parameters" : [ {
345
- "$ref" : "#/components/parameters/skillId"
346
- }, {
347
- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "200" : {
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- "$ref" : "#/components/responses/skillSingleResponseJson"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- },
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- "404" : {
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- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "2fd78c760524bf39928a2465343fa6f5",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.getSkill"
384
- }
385
- },
386
- "delete" : {
387
- "tags" : [ "Skill" ],
388
- "summary" : "Delete skill",
389
- "description" : "This API deletes a skill from your help desk portal",
390
- "operationId" : "deleteSkill",
391
- "parameters" : [ {
392
- "$ref" : "#/components/parameters/skillId"
393
- }, {
394
- "$ref" : "../common/Common.json#/components/parameters/orgId"
395
- } ],
396
- "responses" : {
397
- "404" : {
398
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- },
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- "422" : {
401
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "401" : {
404
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "204" : {
407
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
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- }
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- },
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- "security" : [ {
414
- "org-oauth" : [ "Desk.accessAll.ALL" ]
415
- }, {
416
- "iam-oauth2-schema" : [ "Desk.settings.DELETE" ]
417
- } ],
418
- "x-audience" : [ "external-public" ],
419
- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
427
- "threshold" : 10,
428
- "hip" : false
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- }, {
430
- "duration" : 3600000,
431
- "lock-period" : 1800000,
432
- "threshold" : 100,
433
- "hip" : false
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- } ],
435
- "window" : "ROLLING",
436
- "key" : "url.path+user.zuid"
437
- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- },
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- "apihash" : "9b878ca17ffd8a2df074f6057b322332",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.SkillService.deleteSkill"
449
- }
450
- },
451
- "patch" : {
452
- "tags" : [ "Skill" ],
453
- "summary" : "Update skill",
454
- "description" : "This API Updates a skill",
455
- "operationId" : "updateSkill",
456
- "parameters" : [ {
457
- "$ref" : "#/components/parameters/skillId"
458
- }, {
459
- "$ref" : "../common/Common.json#/components/parameters/orgId"
460
- } ],
461
- "requestBody" : {
462
- "$ref" : "#/components/requestBodies/updateSkillJsonInputWithoutCriteria"
463
- },
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- "responses" : {
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- "404" : {
466
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/skillSingleResponseJson"
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- },
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "401" : {
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- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
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- },
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- "403" : {
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- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
479
- }
480
- },
481
- "security" : [ {
482
- "org-oauth" : [ "Desk.accessAll.ALL" ]
483
- }, {
484
- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
485
- } ],
486
- "x-audience" : [ "external-public" ],
487
- "x-custom-url-attribute" : {
488
- "security" : {
489
- "throttle" : {
490
- "inline" : [ {
491
- "scope" : "APPSERVER",
492
- "rules" : [ {
493
- "duration" : 60000,
494
- "lock-period" : 1200000,
495
- "threshold" : 10,
496
- "hip" : false
497
- }, {
498
- "duration" : 3600000,
499
- "lock-period" : 1800000,
500
- "threshold" : 100,
501
- "hip" : false
502
- } ],
503
- "window" : "ROLLING",
504
- "key" : "url.path+user.zuid"
505
- } ]
506
- },
507
- "extraparams" : {
508
- "disable" : true,
509
- "ignore" : false
510
- },
511
- "authentication" : { }
512
- },
513
- "clan-group" : "automation",
514
- "apihash" : "40d01160fc0120fee5ee39d8a5b69fb7",
515
- "module-group" : "automation",
516
- "apimethod" : "com.zoho.support.restapi.SkillService.updateSkill"
517
- }
518
- }
519
- },
520
- "/api/v1/skills/criteriaFields" : {
521
- "get" : {
522
- "tags" : [ "Skill" ],
523
- "summary" : "Get Criteria Fields for Skill in a Department",
524
- "description" : "This API returns list of fields supported in criteria for Skills by module",
525
- "operationId" : "getCriteriaFieldsForSkills",
526
- "parameters" : [ {
527
- "$ref" : "#/components/parameters/departmentId"
528
- }, {
529
- "name" : "module",
530
- "in" : "query",
531
- "description" : "Module, Allowed values are @tickets@,@contacts@ and @accounts@",
532
- "required" : true,
533
- "style" : "form",
534
- "explode" : true,
535
- "schema" : {
536
- "type" : [ "string", "null" ],
537
- "description" : "Module, Allowed values are @tickets@,@contacts@ and @accounts@",
538
- "enum" : [ "tickets", "contacts", "accounts" ],
539
- "maxLength" : 100,
540
- "minLength" : 0
541
- }
542
- }, {
543
- "$ref" : "../common/Common.json#/components/parameters/orgId"
544
- } ],
545
- "responses" : {
546
- "200" : {
547
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
548
- },
549
- "422" : {
550
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
551
- },
552
- "401" : {
553
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
554
- },
555
- "403" : {
556
- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
557
- }
558
- },
559
- "security" : [ {
560
- "org-oauth" : [ "Desk.accessAll.ALL" ]
561
- }, {
562
- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
563
- } ],
564
- "x-audience" : [ "external-public" ],
565
- "x-custom-url-attribute" : {
566
- "security" : {
567
- "throttle" : {
568
- "inline" : [ {
569
- "scope" : "APPSERVER",
570
- "rules" : [ {
571
- "duration" : 60000,
572
- "lock-period" : 600000,
573
- "threshold" : 50,
574
- "hip" : false
575
- }, {
576
- "duration" : 3600000,
577
- "lock-period" : 1800000,
578
- "threshold" : 300,
579
- "hip" : false
580
- } ],
581
- "window" : "ROLLING",
582
- "key" : "url.path+user.zuid"
583
- } ]
584
- },
585
- "extraparams" : {
586
- "disable" : true,
587
- "ignore" : false
588
- },
589
- "authentication" : { }
590
- },
591
- "clan-group" : "automation",
592
- "apihash" : "24958d872728dc9a7f8f617b19a24698",
593
- "module-group" : "automation",
594
- "apimethod" : "com.zoho.support.restapi.SkillService.getCriteriaFields"
595
- }
596
- }
597
- },
598
- "/api/v1/agents/{agentId}/mapSkills" : {
599
- "post" : {
600
- "tags" : [ "Skill" ],
601
- "summary" : "Map Skills in a Department with an Agent",
602
- "description" : "This API modifies skills mapped for an agent in a department",
603
- "operationId" : "mapSkillsWithAgent",
604
- "parameters" : [ {
605
- "$ref" : "#/components/parameters/agentId"
606
- }, {
607
- "$ref" : "../common/Common.json#/components/parameters/orgId"
608
- } ],
609
- "requestBody" : {
610
- "$ref" : "#/components/requestBodies/entitySkillMappingJson"
611
- },
612
- "responses" : {
613
- "404" : {
614
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
615
- },
616
- "200" : {
617
- "$ref" : "#/components/responses/agentSkillMappingResponseMultiple"
618
- },
619
- "422" : {
620
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
621
- },
622
- "401" : {
623
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
624
- },
625
- "403" : {
626
- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
627
- }
628
- },
629
- "security" : [ {
630
- "org-oauth" : [ "Desk.accessAll.ALL" ]
631
- }, {
632
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
633
- } ],
634
- "x-audience" : [ "external-public" ],
635
- "x-custom-url-attribute" : {
636
- "security" : {
637
- "throttle" : {
638
- "policy" : "WriteAPI_Standard_UserPolicy"
639
- },
640
- "extraparams" : {
641
- "disable" : true,
642
- "ignore" : false
643
- },
644
- "authentication" : { }
645
- },
646
- "clan-group" : "automation",
647
- "apihash" : "3a249e3527e6f90f426bc4f334f05046",
648
- "module-group" : "automation",
649
- "apimethod" : "com.zoho.support.restapi.SkillService.mapSkillsWithAgent"
650
- }
651
- }
652
- },
653
- "/api/v1/tickets/{ticketId}/recalculateSkills" : {
654
- "post" : {
655
- "tags" : [ "Skill" ],
656
- "summary" : "Recalculate Skills for a ticket",
657
- "description" : "This API removes existing skills and reapplies the required ones based on the ticket's current circumstances.",
658
- "operationId" : "recalculateAndStampSkillForTicket",
659
- "parameters" : [ {
660
- "$ref" : "#/components/parameters/ticketId"
661
- }, {
662
- "$ref" : "../common/Common.json#/components/parameters/orgId"
663
- } ],
664
- "responses" : {
665
- "200" : {
666
- "$ref" : "#/components/responses/recalculateAndStampSkillJSON"
667
- },
668
- "401" : {
669
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
670
- },
671
- "403" : {
672
- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
673
- },
674
- "404" : {
675
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
676
- }
677
- },
678
- "security" : [ {
679
- "org-oauth" : [ "Desk.accessAll.ALL" ]
680
- }, {
681
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
682
- } ],
683
- "x-audience" : [ "external-public" ],
684
- "x-custom-url-attribute" : {
685
- "security" : {
686
- "throttle" : {
687
- "inline" : [ {
688
- "scope" : "APPSERVER",
689
- "rules" : [ {
690
- "duration" : 60000,
691
- "lock-period" : 600000,
692
- "threshold" : 50,
693
- "hip" : false
694
- }, {
695
- "duration" : 3600000,
696
- "lock-period" : 1800000,
697
- "threshold" : 200,
698
- "hip" : false
699
- } ],
700
- "window" : "ROLLING",
701
- "key" : "url.path+user.zuid"
702
- } ]
703
- },
704
- "extraparams" : {
705
- "disable" : true,
706
- "ignore" : false
707
- },
708
- "authentication" : { }
709
- },
710
- "clan-group" : "automation",
711
- "apihash" : "bd2ac04f34bf92e74697b4e95a7dcf4b",
712
- "module-group" : "automation",
713
- "apimethod" : "com.zoho.support.restapi.RequestService.recalculateAndStampSkillForTicket"
714
- }
715
- }
716
- },
717
- "/api/v1/skills/{skillId}/relatedRules" : {
718
- "get" : {
719
- "tags" : [ "Skill" ],
720
- "summary" : "List associated automation rules of the skill",
721
- "description" : "This API lists a particular number of automation rules that include a skill,based on the limit specified",
722
- "operationId" : "getRelatedRulesForSkill",
723
- "parameters" : [ {
724
- "$ref" : "#/components/parameters/limit"
725
- }, {
726
- "$ref" : "#/components/parameters/from"
727
- }, {
728
- "$ref" : "#/components/parameters/skillId"
729
- }, {
730
- "$ref" : "../common/Common.json#/components/parameters/orgId"
731
- } ],
732
- "responses" : {
733
- "200" : {
734
- "$ref" : "#/components/responses/relatedRuleListArray"
735
- },
736
- "401" : {
737
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
738
- },
739
- "403" : {
740
- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
741
- },
742
- "404" : {
743
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
744
- }
745
- },
746
- "security" : [ {
747
- "org-oauth" : [ "Desk.accessAll.ALL" ]
748
- }, {
749
- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
750
- } ],
751
- "x-audience" : [ "external-public" ],
752
- "x-custom-url-attribute" : {
753
- "security" : {
754
- "throttle" : {
755
- "inline" : [ {
756
- "scope" : "APPSERVER",
757
- "rules" : [ {
758
- "duration" : 60000,
759
- "lock-period" : 600000,
760
- "threshold" : 30,
761
- "hip" : false
762
- }, {
763
- "duration" : 3600000,
764
- "lock-period" : 1800000,
765
- "threshold" : 150,
766
- "hip" : false
767
- } ],
768
- "window" : "ROLLING",
769
- "key" : "url.path+user.zuid"
770
- } ]
771
- },
772
- "extraparams" : {
773
- "disable" : true,
774
- "ignore" : false
775
- },
776
- "authentication" : { }
777
- },
778
- "clan-group" : "automation",
779
- "apihash" : "d2e68b458305b71c782736e5f4c3bae0",
780
- "module-group" : "automation",
781
- "apimethod" : "com.zoho.support.restapi.SkillService.getRelatedRules"
782
- }
783
- }
784
- },
785
- "/api/v1/agents/{agentId}/skills" : {
786
- "get" : {
787
- "tags" : [ "Skill" ],
788
- "summary" : "Get Skills of an Agent",
789
- "description" : "Returns skills mapped with an agent by department ",
790
- "operationId" : "getSkillsOfAgent",
791
- "parameters" : [ {
792
- "name" : "departmentIds",
793
- "in" : "query",
794
- "description" : "list of Department Ids separated by commas,Maximum @10@ department ids allowed",
795
- "required" : true,
796
- "style" : "simple",
797
- "explode" : true,
798
- "schema" : {
799
- "type" : [ "null", "array" ],
800
- "description" : "list of Department Ids separated by commas,Maximum @10@ department ids allowed",
801
- "items" : {
802
- "type" : [ "string", "null", "integer" ],
803
- "format" : "int64",
804
- "pattern" : "([0-9]+)",
805
- "x-custom-parameters-attributes" : [ false, false, false, "", false, "list of Department Ids separated by commas,Maximum @10@ department ids allowed", false, 10, ",", false, false, "0,5", false, false ]
806
- },
807
- "maxItems" : 10,
808
- "minItems" : 1,
809
- "uniqueItems" : true
810
- }
811
- }, {
812
- "$ref" : "#/components/parameters/agentId"
813
- }, {
814
- "$ref" : "../common/Common.json#/components/parameters/orgId"
815
- } ],
816
- "responses" : {
817
- "404" : {
818
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
819
- },
820
- "200" : {
821
- "$ref" : "#/components/responses/agentSkillMappingResponseMultiple"
822
- },
823
- "422" : {
824
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
825
- },
826
- "401" : {
827
- "$ref" : "../common/Common.json#/components/responses/unauthorizedErrorResponse"
828
- },
829
- "403" : {
830
- "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
831
- }
832
- },
833
- "security" : [ {
834
- "org-oauth" : [ "Desk.accessAll.ALL" ]
835
- }, {
836
- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
837
- } ],
838
- "x-audience" : [ "external-public" ],
839
- "x-custom-url-attribute" : {
840
- "security" : {
841
- "throttle" : {
842
- "policy" : "ReadAPI_Stringent_UserPolicy"
843
- },
844
- "extraparams" : {
845
- "disable" : true,
846
- "ignore" : false
847
- },
848
- "authentication" : { }
849
- },
850
- "clan-group" : "automation",
851
- "apihash" : "ebaca40a69d9e368bff537625b510be4",
852
- "module-group" : "automation",
853
- "apimethod" : "com.zoho.support.restapi.SkillService.getSkillsOfAgent"
854
- }
855
- }
856
- }
857
- },
858
- "components" : {
859
- "schemas" : {
860
- "skillTypeJson" : {
861
- "type" : [ "null", "object" ],
862
- "additionalProperties" : false,
863
- "properties" : {
864
- "skillTypeId" : {
865
- "type" : [ "string", "null", "integer" ],
866
- "format" : "int64",
867
- "pattern" : "([0-9]+)"
868
- },
869
- "skillTypeName" : {
870
- "type" : [ "string", "null" ],
871
- "maxLength" : 50,
872
- "minLength" : 1,
873
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
874
- }
875
- },
876
- "required" : [ "skillTypeId", "skillTypeName" ]
877
- },
878
- "criteriaRequestJson" : {
879
- "type" : [ "null", "object" ],
880
- "additionalProperties" : false,
881
- "properties" : {
882
- "condition" : {
883
- "type" : [ "string", "null" ],
884
- "maxLength" : 100,
885
- "minLength" : 0,
886
- "pattern" : "(.*|null|undefined)"
887
- },
888
- "fieldName" : {
889
- "type" : [ "string", "null" ],
890
- "maxLength" : 100,
891
- "minLength" : 0,
892
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
893
- },
894
- "fieldModule" : {
895
- "type" : [ "string", "null" ],
896
- "enum" : [ "tickets", "tasks", "contracts", "accounts", "contacts", "products", "calls", "events", "activities" ],
897
- "maxLength" : 100,
898
- "minLength" : 0
899
- },
900
- "value" : {
901
- "type" : [ "null", "array" ],
902
- "items" : {
903
- "oneOf" : [ {
904
- "type" : [ "string", "null" ],
905
- "maxLength" : 100,
906
- "minLength" : 0,
907
- "pattern" : "[0-9a-zA-Z_\\-\\&\\.\\$\\@\\^\\(\\)\\{\\}\\~\\=\\-\\|\\*\\+\\?\\[\\]\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
908
- }, {
909
- "type" : [ "null", "array" ],
910
- "items" : {
911
- "type" : [ "string", "null" ],
912
- "maxLength" : 100,
913
- "minLength" : 0,
914
- "pattern" : "[0-9a-zA-Z_\\-\\&\\.\\$\\@\\^\\(\\)\\{\\}\\~\\=\\-\\|\\*\\+\\?\\[\\]\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
915
- },
916
- "uniqueItems" : false
917
- } ]
918
- },
919
- "uniqueItems" : false
920
- }
921
- },
922
- "required" : [ "condition", "fieldModule", "fieldName", "value" ]
923
- },
924
- "fieldConditionJson" : {
925
- "additionalProperties" : false,
926
- "allOf" : [ {
927
- "$ref" : "./Skill.json#/components/schemas/criteriaRequestJson"
928
- }, {
929
- "type" : [ "null", "object" ],
930
- "properties" : {
931
- "displayValue" : {
932
- "type" : [ "null", "array" ],
933
- "items" : {
934
- "type" : [ "string", "null" ],
935
- "maxLength" : 100,
936
- "minLength" : 0
937
- },
938
- "uniqueItems" : false
939
- }
940
- },
941
- "required" : [ "displayValue" ]
942
- } ]
943
- },
944
- "fieldConditionsArr" : {
945
- "type" : [ "null", "array" ],
946
- "items" : {
947
- "$ref" : "./Skill.json#/components/schemas/fieldConditionJson"
948
- }
949
- },
950
- "criteriaDetailsResponse" : {
951
- "type" : [ "null", "object" ],
952
- "additionalProperties" : false,
953
- "properties" : {
954
- "fieldConditions" : {
955
- "$ref" : "./Skill.json#/components/schemas/fieldConditionsArr"
956
- },
957
- "pattern" : {
958
- "type" : [ "string", "null" ],
959
- "maxLength" : 100,
960
- "minLength" : 0,
961
- "pattern" : "(.*|null|undefined)"
962
- }
963
- },
964
- "required" : [ "fieldConditions", "pattern" ]
965
- },
966
- "skillSingleResponseJson" : {
967
- "type" : [ "null", "object" ],
968
- "additionalProperties" : false,
969
- "properties" : {
970
- "modifiedTime" : {
971
- "type" : [ "string", "null" ],
972
- "maxLength" : 100,
973
- "minLength" : 0,
974
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
975
- },
976
- "agentIds" : {
977
- "type" : [ "null", "array" ],
978
- "items" : {
979
- "type" : [ "string", "null", "integer" ],
980
- "format" : "int64",
981
- "pattern" : "([0-9]+)"
982
- },
983
- "uniqueItems" : false
984
- },
985
- "skillType" : {
986
- "$ref" : "./Skill.json#/components/schemas/skillTypeJson"
987
- },
988
- "orderId" : {
989
- "type" : [ "string", "null", "integer" ],
990
- "format" : "int32",
991
- "minimum" : 1,
992
- "pattern" : "([0-9]+)"
993
- },
994
- "criteria" : {
995
- "$ref" : "./Skill.json#/components/schemas/criteriaDetailsResponse"
996
- },
997
- "departmentId" : {
998
- "type" : [ "string", "null", "integer" ],
999
- "format" : "int64",
1000
- "pattern" : "([0-9]+)",
1001
- "x-custom-parameters-attributes" : {
1002
- "removeExif" : false,
1003
- "filterMatchedContent" : false,
1004
- "antivirus" : false,
1005
- "replacementString" : "",
1006
- "allowInvalid" : false,
1007
- "descrption" : "Department Id",
1008
- "secret" : false,
1009
- "preserveCharsLimit" : 10,
1010
- "trim" : false,
1011
- "internalParam" : false,
1012
- "preserveChars" : "0,5",
1013
- "importUrl" : false,
1014
- "decrypt" : false
1015
- }
1016
- },
1017
- "description" : {
1018
- "type" : [ "string", "null" ],
1019
- "maxLength" : 100,
1020
- "minLength" : 0,
1021
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]*"
1022
- },
1023
- "skillTypeId" : {
1024
- "type" : [ "string", "null", "integer" ],
1025
- "format" : "int64",
1026
- "pattern" : "([0-9]+)",
1027
- "x-custom-parameters-attributes" : {
1028
- "removeExif" : false,
1029
- "filterMatchedContent" : false,
1030
- "antivirus" : false,
1031
- "replacementString" : "",
1032
- "allowInvalid" : false,
1033
- "descrption" : "Skill Type Id, to Filter Skills by SkillType",
1034
- "secret" : false,
1035
- "preserveCharsLimit" : 10,
1036
- "trim" : false,
1037
- "internalParam" : false,
1038
- "preserveChars" : "0,5",
1039
- "importUrl" : false,
1040
- "decrypt" : false
1041
- }
1042
- },
1043
- "createdBy" : {
1044
- "type" : [ "string", "null", "integer" ],
1045
- "format" : "int64",
1046
- "pattern" : "([0-9]+)"
1047
- },
1048
- "name" : {
1049
- "type" : [ "string", "null" ],
1050
- "maxLength" : 50,
1051
- "minLength" : 1,
1052
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1053
- },
1054
- "createdTime" : {
1055
- "type" : [ "string", "null" ],
1056
- "maxLength" : 100,
1057
- "minLength" : 0,
1058
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1059
- },
1060
- "modifiedBy" : {
1061
- "type" : [ "string", "null", "integer" ],
1062
- "format" : "int64",
1063
- "pattern" : "([0-9]+)"
1064
- },
1065
- "id" : {
1066
- "type" : [ "string", "null", "integer" ],
1067
- "format" : "int64",
1068
- "pattern" : "([0-9]+)"
1069
- },
1070
- "status" : {
1071
- "type" : [ "string", "null" ],
1072
- "enum" : [ "ACTIVE", "INACTIVE" ],
1073
- "maxLength" : 100,
1074
- "minLength" : 0,
1075
- "x-custom-parameters-attributes" : {
1076
- "removeExif" : false,
1077
- "filterMatchedContent" : false,
1078
- "antivirus" : false,
1079
- "replacementString" : "",
1080
- "allowInvalid" : false,
1081
- "descrption" : "Active inactive filter for Skills. Values allowed are @ACTIVE@ and @INACTIVE@",
1082
- "secret" : false,
1083
- "preserveCharsLimit" : 10,
1084
- "trim" : false,
1085
- "internalParam" : false,
1086
- "preserveChars" : "0,5",
1087
- "importUrl" : false,
1088
- "decrypt" : false
1089
- }
1090
- }
1091
- },
1092
- "required" : [ "agentIds", "createdBy", "createdTime", "criteria", "departmentId", "description", "id", "modifiedBy", "modifiedTime", "name", "orderId", "skillType", "skillTypeId", "status" ]
1093
- },
1094
- "skillsResponseArr" : {
1095
- "type" : [ "null", "array" ],
1096
- "items" : {
1097
- "$ref" : "./Skill.json#/components/schemas/skillSingleResponseJson"
1098
- }
1099
- },
1100
- "isAssignedResponse" : {
1101
- "type" : [ "null", "object" ],
1102
- "additionalProperties" : false,
1103
- "properties" : {
1104
- "photoURL" : {
1105
- "type" : [ "string", "null" ],
1106
- "maxLength" : 200,
1107
- "minLength" : 0,
1108
- "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
1109
- },
1110
- "firstName" : {
1111
- "type" : [ "string", "null" ],
1112
- "maxLength" : 50,
1113
- "minLength" : 0
1114
- },
1115
- "lastName" : {
1116
- "type" : [ "string", "null" ],
1117
- "maxLength" : 50,
1118
- "minLength" : 0
1119
- },
1120
- "name" : {
1121
- "type" : [ "string", "null" ],
1122
- "maxLength" : 100,
1123
- "minLength" : 0
1124
- },
1125
- "roleName" : {
1126
- "type" : [ "string", "null" ],
1127
- "maxLength" : 100,
1128
- "minLength" : 0
1129
- },
1130
- "externalId" : {
1131
- "type" : [ "string", "null" ],
1132
- "maxLength" : 100,
1133
- "minLength" : 0
1134
- },
1135
- "emailId" : {
1136
- "type" : [ "string", "null" ],
1137
- "maxLength" : 100,
1138
- "minLength" : 0,
1139
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
1140
- },
1141
- "id" : {
1142
- "type" : [ "string", "null", "integer" ],
1143
- "format" : "int64",
1144
- "pattern" : "([0-9]+)"
1145
- },
1146
- "type" : {
1147
- "type" : [ "string", "null" ],
1148
- "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
1149
- "maxLength" : 100,
1150
- "minLength" : 0
1151
- },
1152
- "email" : {
1153
- "type" : [ "string", "null" ],
1154
- "maxLength" : 100,
1155
- "minLength" : 0,
1156
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
1157
- },
1158
- "zuid" : {
1159
- "type" : [ "string", "null", "integer" ],
1160
- "format" : "int32",
1161
- "pattern" : "([0-9]+)"
1162
- },
1163
- "agent": {
1164
- "type" : [ "boolean" ],
1165
- "description" : "Indicates whether the user is an agent or not"
1166
- },
1167
- "displayName": {
1168
- "type" : [ "string", "null" ],
1169
- "maxLength" : 100,
1170
- "minLength" : 0
1171
- }
1172
- },
1173
- "required" : [ "email", "emailId", "externalId", "firstName", "id", "lastName", "name", "photoURL", "roleName", "type", "zuid", "agent", "displayName" ]
1174
- },
1175
- "executeSBATeaminfo" : {
1176
- "type" : [ "null", "object" ],
1177
- "additionalProperties" : false,
1178
- "properties" : {
1179
- "name" : {
1180
- "type" : [ "string", "null" ],
1181
- "maxLength" : 50,
1182
- "minLength" : 1,
1183
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1184
- },
1185
- "id" : {
1186
- "type" : [ "string", "null", "integer" ],
1187
- "format" : "int64",
1188
- "pattern" : "([0-9]+)"
1189
- }
1190
- },
1191
- "required" : [ "id", "name" ]
1192
- },
1193
- "associatedSkillsJson" : {
1194
- "type" : [ "null", "object" ],
1195
- "additionalProperties" : false,
1196
- "properties" : {
1197
- "skillName" : {
1198
- "type" : [ "string", "null" ],
1199
- "maxLength" : 50,
1200
- "minLength" : 1,
1201
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1202
- },
1203
- "skillId" : {
1204
- "type" : [ "string", "null", "integer" ],
1205
- "format" : "int64",
1206
- "pattern" : "([0-9]+)"
1207
- },
1208
- "skillTypeId" : {
1209
- "type" : [ "string", "null", "integer" ],
1210
- "format" : "int64",
1211
- "pattern" : "([0-9]+)"
1212
- }
1213
- },
1214
- "required" : [ "skillId", "skillName", "skillTypeId" ]
1215
- },
1216
- "associatedSkillsJsonArr" : {
1217
- "type" : [ "null", "array" ],
1218
- "items" : {
1219
- "$ref" : "./Skill.json#/components/schemas/associatedSkillsJson"
1220
- }
1221
- },
1222
- "agentSkillMappingResponse" : {
1223
- "type" : [ "null", "object" ],
1224
- "additionalProperties" : false,
1225
- "properties" : {
1226
- "associatedSkills" : {
1227
- "$ref" : "./Skill.json#/components/schemas/associatedSkillsJsonArr"
1228
- },
1229
- "departmentId" : {
1230
- "type" : [ "string", "null", "integer" ],
1231
- "format" : "int64",
1232
- "pattern" : "([0-9]+)",
1233
- "x-custom-parameters-attributes" : {
1234
- "removeExif" : false,
1235
- "filterMatchedContent" : false,
1236
- "antivirus" : false,
1237
- "replacementString" : "",
1238
- "allowInvalid" : false,
1239
- "descrption" : "ID of the Department",
1240
- "secret" : false,
1241
- "preserveCharsLimit" : 10,
1242
- "trim" : false,
1243
- "internalParam" : false,
1244
- "preserveChars" : "0,5",
1245
- "importUrl" : false,
1246
- "decrypt" : false
1247
- }
1248
- }
1249
- },
1250
- "required" : [ "associatedSkills", "departmentId" ]
1251
- },
1252
- "agentSkillMappingResponseArr" : {
1253
- "type" : [ "null", "array" ],
1254
- "items" : {
1255
- "$ref" : "./Skill.json#/components/schemas/agentSkillMappingResponse"
1256
- }
1257
- },
1258
- "minimalSkillJson" : {
1259
- "additionalProperties" : false,
1260
- "allOf" : [ {
1261
- "$ref" : "./Skill.json#/components/schemas/associatedSkillsJson"
1262
- }, {
1263
- "type" : [ "null", "object" ],
1264
- "properties" : {
1265
- "weightage" : {
1266
- "type" : [ "string", "null", "integer" ],
1267
- "format" : "int32",
1268
- "maximum" : 10,
1269
- "minimum" : 1,
1270
- "pattern" : "([0-9]+)"
1271
- },
1272
- "mappingType" : {
1273
- "type" : [ "string", "null" ],
1274
- "enum" : [ "SYSTEM", "USER" ],
1275
- "maxLength" : 100,
1276
- "minLength" : 0
1277
- },
1278
- "skillTypeName" : {
1279
- "type" : [ "string", "null" ],
1280
- "maxLength" : 50,
1281
- "minLength" : 1,
1282
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1283
- }
1284
- },
1285
- "required" : [ "mappingType", "skillTypeName", "weightage" ]
1286
- } ]
1287
- },
1288
- "skillsArray" : {
1289
- "type" : [ "null", "array" ],
1290
- "items" : {
1291
- "$ref" : "./Skill.json#/components/schemas/minimalSkillJson"
1292
- }
1293
- },
1294
- "relatedRuleJson" : {
1295
- "type" : [ "null", "object" ],
1296
- "additionalProperties" : false,
1297
- "properties" : {
1298
- "ruleType" : {
1299
- "type" : [ "string", "null" ],
1300
- "enum" : [ "SUPERVISE", "MACRO", "WORKFLOW", "BLUEPRINT", "SLA", "SKILLS", "CUSTOMVIEW", "CONTRACTS" ],
1301
- "maxLength" : 100,
1302
- "minLength" : 0
1303
- },
1304
- "ruleName" : {
1305
- "type" : [ "string", "null" ],
1306
- "maxLength" : 255,
1307
- "minLength" : 1,
1308
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1309
- },
1310
- "ruleId" : {
1311
- "type" : [ "string", "null", "integer" ],
1312
- "format" : "int64",
1313
- "pattern" : "([0-9]+)"
1314
- }
1315
- },
1316
- "required" : [ "ruleId", "ruleName", "ruleType" ]
1317
- },
1318
- "relatedRulesData" : {
1319
- "type" : [ "null", "array" ],
1320
- "items" : {
1321
- "$ref" : "./Skill.json#/components/schemas/relatedRuleJson"
1322
- }
1323
- }
1324
- },
1325
- "responses" : {
1326
- "skillsListViewResponse" : {
1327
- "description" : "skillsListViewResponse template definitions",
1328
- "content" : {
1329
- "application/json" : {
1330
- "schema" : {
1331
- "type" : [ "null", "object" ],
1332
- "additionalProperties" : false,
1333
- "properties" : {
1334
- "data" : {
1335
- "$ref" : "./Skill.json#/components/schemas/skillsResponseArr"
1336
- }
1337
- },
1338
- "required" : [ "data" ]
1339
- },
1340
- "examples" : {
1341
- "Valid responses Definitions" : {
1342
- "value" : {
1343
- "data" : [ {
1344
- "modifiedTime" : 1595508282574,
1345
- "agentIds" : [ ],
1346
- "skillType" : {
1347
- "skillTypeId" : "1000000173001",
1348
- "skillTypeName" : "Country"
1349
- },
1350
- "orderId" : "1",
1351
- "criteria" : {
1352
- "fieldConditions" : [ {
1353
- "displayValue" : [ "India" ],
1354
- "condition" : "is",
1355
- "fieldName" : "Subject",
1356
- "fieldModule" : "tickets",
1357
- "value" : [ "India" ]
1358
- }, {
1359
- "displayValue" : [ "987532114" ],
1360
- "condition" : "is",
1361
- "fieldName" : "Phone",
1362
- "fieldModule" : "tickets",
1363
- "value" : [ "987532114" ]
1364
- } ],
1365
- "pattern" : "(1or2)"
1366
- },
1367
- "departmentId" : "1000000013248",
1368
- "description" : "Country is India",
1369
- "skillTypeId" : "1000000173001",
1370
- "createdBy" : "1000000000059",
1371
- "name" : "India",
1372
- "createdTime" : 1595508282574,
1373
- "modifiedBy" : "1000000000059",
1374
- "id" : "1000000173029",
1375
- "status" : "ACTIVE"
1376
- }, {
1377
- "modifiedTime" : 1595509392994,
1378
- "agentIds" : [ "1000000000059" ],
1379
- "skillType" : {
1380
- "skillTypeId" : "1000000173001",
1381
- "skillTypeName" : "Country"
1382
- },
1383
- "orderId" : "2",
1384
- "criteria" : {
1385
- "fieldConditions" : [ {
1386
- "displayValue" : [ "Russia" ],
1387
- "condition" : "is",
1388
- "fieldName" : "Subject",
1389
- "fieldModule" : "tickets",
1390
- "value" : [ "Russia" ]
1391
- }, {
1392
- "displayValue" : [ "987532114" ],
1393
- "condition" : "is",
1394
- "fieldName" : "Phone",
1395
- "fieldModule" : "tickets",
1396
- "value" : [ "987532114" ]
1397
- } ],
1398
- "pattern" : "(1or2)"
1399
- },
1400
- "departmentId" : "1000000013248",
1401
- "description" : "Country is Russia",
1402
- "skillTypeId" : "1000000173001",
1403
- "createdBy" : "1000000000059",
1404
- "name" : "Russia",
1405
- "createdTime" : 1595509392994,
1406
- "modifiedBy" : "1000000000059",
1407
- "id" : "1000000173047",
1408
- "status" : "ACTIVE"
1409
- }, {
1410
- "modifiedTime" : 1595509671838,
1411
- "agentIds" : [ "1000000000059" ],
1412
- "skillType" : {
1413
- "skillTypeId" : "1000000173013",
1414
- "skillTypeName" : "Language"
1415
- },
1416
- "orderId" : "3",
1417
- "criteria" : {
1418
- "fieldConditions" : [ {
1419
- "displayValue" : [ "English" ],
1420
- "condition" : "contains",
1421
- "fieldName" : "Subject",
1422
- "fieldModule" : "tickets",
1423
- "value" : [ "English" ]
1424
- } ],
1425
- "pattern" : "1"
1426
- },
1427
- "departmentId" : "1000000013248",
1428
- "description" : "Language is English",
1429
- "skillTypeId" : "1000000173013",
1430
- "createdBy" : "1000000000059",
1431
- "name" : "English",
1432
- "createdTime" : 1595509671838,
1433
- "modifiedBy" : "1000000000059",
1434
- "id" : "1000000173097",
1435
- "status" : "ACTIVE"
1436
- }, {
1437
- "modifiedTime" : 1595509696891,
1438
- "agentIds" : [ "1000000000059" ],
1439
- "skillType" : {
1440
- "skillTypeId" : "1000000173013",
1441
- "skillTypeName" : "Language"
1442
- },
1443
- "orderId" : "4",
1444
- "criteria" : {
1445
- "fieldConditions" : [ {
1446
- "displayValue" : [ "Tamil" ],
1447
- "condition" : "contains",
1448
- "fieldName" : "Subject",
1449
- "fieldModule" : "tickets",
1450
- "value" : [ "Tamil" ]
1451
- } ],
1452
- "pattern" : "1"
1453
- },
1454
- "departmentId" : "1000000013248",
1455
- "description" : "Language is Tamil",
1456
- "skillTypeId" : "1000000173013",
1457
- "createdBy" : "1000000000059",
1458
- "name" : "Tamil",
1459
- "createdTime" : 1595509696891,
1460
- "modifiedBy" : "1000000000059",
1461
- "id" : "1000000173121",
1462
- "status" : "INACTIVE"
1463
- }, {
1464
- "modifiedTime" : 1595509716093,
1465
- "agentIds" : [ "1000000000059" ],
1466
- "skillType" : {
1467
- "skillTypeId" : "1000000173013",
1468
- "skillTypeName" : "Language"
1469
- },
1470
- "orderId" : "5",
1471
- "criteria" : {
1472
- "fieldConditions" : [ {
1473
- "displayValue" : [ "Malayalam" ],
1474
- "condition" : "contains",
1475
- "fieldName" : "Subject",
1476
- "fieldModule" : "tickets",
1477
- "value" : [ "Malayalam" ]
1478
- } ],
1479
- "pattern" : "1"
1480
- },
1481
- "departmentId" : "1000000013248",
1482
- "description" : "Malayali",
1483
- "skillTypeId" : "1000000173013",
1484
- "createdBy" : "1000000000059",
1485
- "name" : "Malayalam",
1486
- "createdTime" : 1595509716093,
1487
- "modifiedBy" : "1000000000059",
1488
- "id" : "1000000173145",
1489
- "status" : "ACTIVE"
1490
- } ]
1491
- }
1492
- }
1493
- }
1494
- }
1495
- },
1496
- "x-custom-response-attributes" : {
1497
- "disable-safe-headers" : "[]"
1498
- }
1499
- },
1500
- "skillBasedAssignmentResponse" : {
1501
- "description" : "skillBasedAssignmentResponse template definitions",
1502
- "content" : {
1503
- "application/json" : {
1504
- "schema" : {
1505
- "type" : [ "null", "object" ],
1506
- "additionalProperties" : false,
1507
- "properties" : {
1508
- "isAssigned" : {
1509
- "type" : [ "boolean", "null" ]
1510
- },
1511
- "newAssignee" : {
1512
- "$ref" : "./Skill.json#/components/schemas/isAssignedResponse"
1513
- },
1514
- "team" : {
1515
- "$ref" : "./Skill.json#/components/schemas/executeSBATeaminfo"
1516
- }
1517
- },
1518
- "required" : [ "isAssigned", "newAssignee", "team" ]
1519
- },
1520
- "examples" : {
1521
- "Valid responses Definitions" : {
1522
- "value" : {
1523
- "isAssigned" : true,
1524
- "newAssignee" : {
1525
- "photoURL" : "https://desk.zoho.com/api/v1/agents/1000000000059/photo?orgId=111111",
1526
- "firstName" : "Alex",
1527
- "lastName" : "John",
1528
- "name" : "Alex",
1529
- "roleName" : null,
1530
- "externalId" : null,
1531
- "emailId" : "alex@zylker.com",
1532
- "id" : "1000000000059",
1533
- "type" : "AGENT",
1534
- "email" : "alex@zylker.com",
1535
- "zuid" : "1231232"
1536
- },
1537
- "team" : {
1538
- "name" : "Automation Team",
1539
- "id" : "1000000000089"
1540
- }
1541
- }
1542
- }
1543
- }
1544
- }
1545
- },
1546
- "x-custom-response-attributes" : {
1547
- "disable-safe-headers" : "[]"
1548
- }
1549
- },
1550
- "skillSingleResponseJson" : {
1551
- "description" : "skillSingleResponseJson template definitions",
1552
- "content" : {
1553
- "application/json" : {
1554
- "schema" : {
1555
- "type" : [ "null", "object" ],
1556
- "additionalProperties" : false,
1557
- "properties" : {
1558
- "modifiedTime" : {
1559
- "type" : [ "string", "null" ],
1560
- "maxLength" : 100,
1561
- "minLength" : 0,
1562
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1563
- },
1564
- "agentIds" : {
1565
- "type" : [ "null", "array" ],
1566
- "items" : {
1567
- "type" : [ "string", "null", "integer" ],
1568
- "format" : "int64",
1569
- "pattern" : "([0-9]+)"
1570
- },
1571
- "uniqueItems" : false
1572
- },
1573
- "skillType" : {
1574
- "$ref" : "./Skill.json#/components/schemas/skillTypeJson"
1575
- },
1576
- "orderId" : {
1577
- "type" : [ "string", "null", "integer" ],
1578
- "format" : "int32",
1579
- "minimum" : 1,
1580
- "pattern" : "([0-9]+)"
1581
- },
1582
- "criteria" : {
1583
- "$ref" : "./Skill.json#/components/schemas/criteriaDetailsResponse"
1584
- },
1585
- "departmentId" : {
1586
- "type" : [ "string", "null", "integer" ],
1587
- "format" : "int64",
1588
- "pattern" : "([0-9]+)"
1589
- },
1590
- "description" : {
1591
- "type" : [ "string", "null" ],
1592
- "maxLength" : 100,
1593
- "minLength" : 0,
1594
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]*"
1595
- },
1596
- "skillTypeId" : {
1597
- "type" : [ "string", "null", "integer" ],
1598
- "format" : "int64",
1599
- "pattern" : "([0-9]+)"
1600
- },
1601
- "createdBy" : {
1602
- "type" : [ "string", "null", "integer" ],
1603
- "format" : "int64",
1604
- "pattern" : "([0-9]+)"
1605
- },
1606
- "name" : {
1607
- "type" : [ "string", "null" ],
1608
- "maxLength" : 50,
1609
- "minLength" : 1,
1610
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1611
- },
1612
- "createdTime" : {
1613
- "type" : [ "string", "null" ],
1614
- "maxLength" : 100,
1615
- "minLength" : 0,
1616
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1617
- },
1618
- "modifiedBy" : {
1619
- "type" : [ "string", "null", "integer" ],
1620
- "format" : "int64",
1621
- "pattern" : "([0-9]+)"
1622
- },
1623
- "id" : {
1624
- "type" : [ "string", "null", "integer" ],
1625
- "format" : "int64",
1626
- "pattern" : "([0-9]+)"
1627
- },
1628
- "status" : {
1629
- "type" : [ "string", "null" ],
1630
- "enum" : [ "ACTIVE", "INACTIVE" ],
1631
- "maxLength" : 100,
1632
- "minLength" : 0
1633
- }
1634
- },
1635
- "required" : [ "agentIds", "createdBy", "createdTime", "criteria", "departmentId", "description", "id", "modifiedBy", "modifiedTime", "name", "orderId", "skillType", "skillTypeId", "status" ]
1636
- },
1637
- "examples" : {
1638
- "Valid responses Definitions" : {
1639
- "value" : {
1640
- "modifiedTime" : 1595509716093,
1641
- "agentIds" : [ "1000000000059" ],
1642
- "skillType" : {
1643
- "skillTypeId" : "1000000173013",
1644
- "skillTypeName" : "Language"
1645
- },
1646
- "orderId" : "5",
1647
- "criteria" : {
1648
- "fieldConditions" : [ {
1649
- "displayValue" : [ "Malayalam" ],
1650
- "condition" : "contains",
1651
- "fieldName" : "Subject",
1652
- "fieldModule" : "tickets",
1653
- "value" : [ "Malayalam" ]
1654
- } ],
1655
- "pattern" : "1"
1656
- },
1657
- "departmentId" : "1000000013248",
1658
- "description" : "Language is Malayalam",
1659
- "skillTypeId" : "1000000173013",
1660
- "createdBy" : "1000000000059",
1661
- "name" : "Malayalam",
1662
- "createdTime" : 1595509716093,
1663
- "modifiedBy" : "1000000000059",
1664
- "id" : "1000000173145",
1665
- "status" : "ACTIVE"
1666
- }
1667
- }
1668
- }
1669
- }
1670
- },
1671
- "x-custom-response-attributes" : {
1672
- "disable-safe-headers" : "[]"
1673
- }
1674
- },
1675
- "agentSkillMappingResponseMultiple" : {
1676
- "description" : "agentSkillMappingResponseMultiple template definitions",
1677
- "content" : {
1678
- "application/json" : {
1679
- "schema" : {
1680
- "type" : [ "null", "object" ],
1681
- "additionalProperties" : false,
1682
- "properties" : {
1683
- "data" : {
1684
- "$ref" : "./Skill.json#/components/schemas/agentSkillMappingResponseArr"
1685
- }
1686
- },
1687
- "required" : [ "data" ]
1688
- },
1689
- "examples" : {
1690
- "Valid responses Definitions" : {
1691
- "value" : {
1692
- "data" : [ {
1693
- "associatedSkills" : [ {
1694
- "skillName" : "French",
1695
- "skillId" : "1000000005432",
1696
- "skillTypeId" : "1000000019013"
1697
- }, {
1698
- "skillName" : "Blueprint",
1699
- "skillId" : "10000000036323",
1700
- "skillTypeId" : "1000000019025"
1701
- }, {
1702
- "skillName" : "Reports",
1703
- "skillId" : "10000000036323",
1704
- "skillTypeId" : "1000000019025"
1705
- } ],
1706
- "departmentId" : "10000000030987"
1707
- }, {
1708
- "associatedSkills" : [ {
1709
- "skillName" : "Workflow",
1710
- "skillId" : "1000000005432",
1711
- "skillTypeId" : "1000000019089"
1712
- }, {
1713
- "skillName" : "English",
1714
- "skillId" : "10000000036323",
1715
- "skillTypeId" : "100000001342"
1716
- } ],
1717
- "departmentId" : "10000000038722"
1718
- }, {
1719
- "associatedSkills" : [ {
1720
- "skillName" : "Malayalam",
1721
- "skillId" : "1000000059234",
1722
- "skillTypeId" : "100000001421"
1723
- }, {
1724
- "skillName" : "Tamil",
1725
- "skillId" : "1000000003967",
1726
- "skillTypeId" : "100000001423"
1727
- } ],
1728
- "departmentId" : "10000000030294"
1729
- } ]
1730
- }
1731
- }
1732
- }
1733
- }
1734
- },
1735
- "x-custom-response-attributes" : {
1736
- "disable-safe-headers" : "[]"
1737
- }
1738
- },
1739
- "recalculateAndStampSkillJSON" : {
1740
- "description" : "recalculateAndStampSkillJSON template definitions",
1741
- "content" : {
1742
- "application/json" : {
1743
- "schema" : {
1744
- "type" : [ "null", "object" ],
1745
- "additionalProperties" : false,
1746
- "properties" : {
1747
- "modifiedTime" : {
1748
- "type" : [ "string", "null" ],
1749
- "maxLength" : 100,
1750
- "minLength" : 0,
1751
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1752
- },
1753
- "skillsInfo" : {
1754
- "$ref" : "./Skill.json#/components/schemas/skillsArray"
1755
- },
1756
- "modifiedBy" : {
1757
- "type" : [ "string", "null", "integer" ],
1758
- "format" : "int64",
1759
- "pattern" : "([0-9]+)"
1760
- },
1761
- "id" : {
1762
- "type" : [ "string", "null", "integer" ],
1763
- "format" : "int64",
1764
- "pattern" : "([0-9]+)"
1765
- }
1766
- },
1767
- "required" : [ "id", "modifiedBy", "modifiedTime", "skillsInfo" ]
1768
- },
1769
- "examples" : {
1770
- "Valid responses Definitions" : {
1771
- "value" : {
1772
- "modifiedTime" : 1595576193000,
1773
- "skillsInfo" : [ {
1774
- "weightage" : "10",
1775
- "skillName" : "Middle East",
1776
- "skillId" : "1000000174138",
1777
- "skillTypeId" : "1000000173007",
1778
- "mappingType" : "SYSTEM",
1779
- "skillTypeName" : "Region"
1780
- }, {
1781
- "weightage" : "9",
1782
- "skillName" : "Asia",
1783
- "skillId" : "1000000174140",
1784
- "skillTypeId" : "1000000173007",
1785
- "mappingType" : "SYSTEM",
1786
- "skillTypeName" : "Region"
1787
- } ],
1788
- "modifiedBy" : "1000000032001",
1789
- "id" : "1000000170017"
1790
- }
1791
- }
1792
- }
1793
- }
1794
- },
1795
- "x-custom-response-attributes" : {
1796
- "disable-safe-headers" : "[]"
1797
- }
1798
- },
1799
- "relatedRuleListArray" : {
1800
- "description" : "relatedRuleListArray template definitions",
1801
- "content" : {
1802
- "application/json" : {
1803
- "schema" : {
1804
- "type" : [ "null", "object" ],
1805
- "additionalProperties" : false,
1806
- "properties" : {
1807
- "data" : {
1808
- "$ref" : "./Skill.json#/components/schemas/relatedRulesData"
1809
- }
1810
- },
1811
- "required" : [ "data" ]
1812
- },
1813
- "examples" : {
1814
- "Valid responses Definitions" : {
1815
- "value" : {
1816
- "data" : [ {
1817
- "ruleType" : "SUPERVISE",
1818
- "ruleName" : "TBA1",
1819
- "ruleId" : "6000000019012"
1820
- }, {
1821
- "ruleType" : "SLA",
1822
- "ruleName" : "Priority-based SLAs",
1823
- "ruleId" : "6000000013508"
1824
- }, {
1825
- "ruleType" : "SLA",
1826
- "ruleName" : "Bronze SLAs",
1827
- "ruleId" : "6000000013514"
1828
- }, {
1829
- "ruleType" : "BLUEPRINT",
1830
- "ruleName" : "Default Blueprint",
1831
- "ruleId" : "6000000016083"
1832
- }, {
1833
- "ruleType" : "BLUEPRINT",
1834
- "ruleName" : "BH BP",
1835
- "ruleId" : "6000000018143"
1836
- }, {
1837
- "ruleType" : "BLUEPRINT",
1838
- "ruleName" : "Third Bp",
1839
- "ruleId" : "6000000023018"
1840
- } ]
1841
- }
1842
- }
1843
- }
1844
- }
1845
- },
1846
- "x-custom-response-attributes" : {
1847
- "disable-safe-headers" : "[]"
1848
- }
1849
- }
1850
- },
1851
- "parameters" : {
1852
- "skillId" : {
1853
- "name" : "skillId",
1854
- "in" : "path",
1855
- "required" : true,
1856
- "style" : "simple",
1857
- "explode" : false,
1858
- "schema" : {
1859
- "type" : [ "string", "null", "integer" ],
1860
- "format" : "int64",
1861
- "pattern" : "([0-9]+)"
1862
- }
1863
- },
1864
- "agentId" : {
1865
- "name" : "agentId",
1866
- "in" : "path",
1867
- "required" : true,
1868
- "style" : "simple",
1869
- "explode" : false,
1870
- "schema" : {
1871
- "type" : [ "string", "null", "integer" ],
1872
- "format" : "int64",
1873
- "pattern" : "([0-9]+)"
1874
- }
1875
- },
1876
- "departmentId" : {
1877
- "name" : "departmentId",
1878
- "in" : "query",
1879
- "description" : "Department Id",
1880
- "required" : true,
1881
- "style" : "form",
1882
- "explode" : true,
1883
- "schema" : {
1884
- "type" : [ "string", "null", "integer" ],
1885
- "format" : "int64",
1886
- "description" : "Department Id",
1887
- "pattern" : "([0-9]+)"
1888
- }
1889
- },
1890
- "limit" : {
1891
- "name" : "limit",
1892
- "in" : "query",
1893
- "description" : "Number of skill to list, @allowed minimum value 1, maximum value 100,default is 100@",
1894
- "required" : false,
1895
- "style" : "form",
1896
- "explode" : true,
1897
- "schema" : {
1898
- "type" : [ "string", "null", "integer" ],
1899
- "format" : "int32",
1900
- "description" : "Number of skill to list, @allowed minimum value 1, maximum value 100,default is 100@",
1901
- "minimum" : 1,
1902
- "pattern" : "([0-9]+)"
1903
- }
1904
- },
1905
- "from" : {
1906
- "name" : "from",
1907
- "in" : "query",
1908
- "description" : "Index number, starting from which the skills must be listed",
1909
- "required" : false,
1910
- "style" : "form",
1911
- "explode" : true,
1912
- "schema" : {
1913
- "type" : [ "string", "null", "integer" ],
1914
- "format" : "int32",
1915
- "description" : "Index number, starting from which the skills must be listed",
1916
- "pattern" : "([0-9]+)"
1917
- }
1918
- },
1919
- "ticketId" : {
1920
- "name" : "ticketId",
1921
- "in" : "path",
1922
- "required" : true,
1923
- "style" : "simple",
1924
- "explode" : false,
1925
- "schema" : {
1926
- "type" : [ "string", "null", "integer" ],
1927
- "format" : "int64",
1928
- "pattern" : "([0-9]+)"
1929
- }
1930
- }
1931
- },
1932
- "requestBodies" : {
1933
- "reorderskilljson" : {
1934
- "content" : {
1935
- "application/json" : {
1936
- "schema" : {
1937
- "type" : [ "null", "object" ],
1938
- "additionalProperties" : false,
1939
- "properties" : {
1940
- "skillIds" : {
1941
- "type" : [ "null", "array" ],
1942
- "items" : {
1943
- "type" : [ "string", "null", "integer" ],
1944
- "format" : "int64",
1945
- "pattern" : "([0-9]+)"
1946
- },
1947
- "maxItems" : 200,
1948
- "minItems" : 2,
1949
- "uniqueItems" : true
1950
- },
1951
- "departmentId" : {
1952
- "type" : [ "string", "null", "integer" ],
1953
- "format" : "int64",
1954
- "pattern" : "([0-9]+)"
1955
- }
1956
- },
1957
- "required" : [ "departmentId", "skillIds" ]
1958
- },
1959
- "examples" : {
1960
- "Valid requestBody Definitions" : {
1961
- "value" : {
1962
- "skillIds" : [ "1000000173121", "1000000173029", "1000000173047", "1000000173097", "1000000173145" ],
1963
- "departmentId" : "1000000013248"
1964
- }
1965
- }
1966
- }
1967
- }
1968
- },
1969
- "x-custom-request-body-attributes" : {
1970
- "non-empty" : false,
1971
- "allow-invalid" : false
1972
- }
1973
- },
1974
- "addSkillJson" : {
1975
- "content" : {
1976
- "application/json" : {
1977
- "schema" : {
1978
- "type" : [ "null", "object" ],
1979
- "additionalProperties" : false,
1980
- "properties" : {
1981
- "skillTypeId" : {
1982
- "type" : [ "string", "null", "integer" ],
1983
- "format" : "int64",
1984
- "pattern" : "([0-9]+)"
1985
- },
1986
- "agentIds" : {
1987
- "type" : [ "null", "array" ],
1988
- "items" : {
1989
- "type" : [ "string", "null", "integer" ],
1990
- "format" : "int64",
1991
- "pattern" : "([0-9]+)",
1992
- "x-custom-parameters-attributes" : [ { } ]
1993
- },
1994
- "uniqueItems" : false
1995
- },
1996
- "criteria" : {
1997
- "type" : [ "null", "object" ],
1998
- "additionalProperties" : false
1999
- },
2000
- "name" : {
2001
- "type" : [ "string", "null" ],
2002
- "maxLength" : 50,
2003
- "minLength" : 1,
2004
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
2005
- },
2006
- "description" : {
2007
- "type" : [ "string", "null" ],
2008
- "maxLength" : 100,
2009
- "minLength" : 0,
2010
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]*"
2011
- },
2012
- "status" : {
2013
- "type" : [ "string", "null" ],
2014
- "enum" : [ "ACTIVE", "INACTIVE" ],
2015
- "maxLength" : 100,
2016
- "minLength" : 0
2017
- }
2018
- },
2019
- "required" : [ "criteria", "name", "skillTypeId", "status" ]
2020
- },
2021
- "examples" : {
2022
- "Valid requestBody Definitions" : {
2023
- "value" : {
2024
- "skillTypeId" : "1000000173001",
2025
- "criteria" : {
2026
- "fieldConditions" : [ {
2027
- "condition" : "is",
2028
- "fieldName" : "Subject",
2029
- "fieldModule" : "tickets",
2030
- "value" : [ "India" ]
2031
- }, {
2032
- "condition" : "is",
2033
- "fieldName" : "Phone",
2034
- "fieldModule" : "tickets",
2035
- "value" : [ "987532114" ]
2036
- } ],
2037
- "pattern" : "(1or2)"
2038
- },
2039
- "name" : "India",
2040
- "description" : "Country is India",
2041
- "status" : "ACTIVE"
2042
- }
2043
- }
2044
- }
2045
- }
2046
- },
2047
- "x-custom-request-body-attributes" : {
2048
- "non-empty" : false,
2049
- "allow-invalid" : false
2050
- }
2051
- },
2052
- "entitySkillMappingJson" : {
2053
- "content" : {
2054
- "application/json" : {
2055
- "schema" : {
2056
- "type" : [ "null", "object" ],
2057
- "additionalProperties" : false,
2058
- "properties" : {
2059
- "skillIds" : {
2060
- "type" : [ "null", "array" ],
2061
- "items" : {
2062
- "type" : [ "string", "null", "integer" ],
2063
- "format" : "int64",
2064
- "pattern" : "([0-9]+)"
2065
- },
2066
- "maxItems" : 30,
2067
- "minItems" : 0,
2068
- "uniqueItems" : true
2069
- },
2070
- "departmentId" : {
2071
- "type" : [ "string", "null", "integer" ],
2072
- "format" : "int64",
2073
- "pattern" : "([0-9]+)"
2074
- }
2075
- },
2076
- "required" : [ "departmentId", "skillIds" ]
2077
- },
2078
- "examples" : {
2079
- "Valid requestBody Definitions" : {
2080
- "value" : {
2081
- "skillIds" : [ "1000000173047", "1000000173121", "1000000173029" ],
2082
- "departmentId" : "1000000013248"
2083
- }
2084
- }
2085
- }
2086
- }
2087
- },
2088
- "x-custom-request-body-attributes" : {
2089
- "non-empty" : false,
2090
- "allow-invalid" : false
2091
- }
2092
- },
2093
- "updateSkillJsonInputWithoutCriteria" : {
2094
- "content" : {
2095
- "application/json" : {
2096
- "schema" : {
2097
- "type" : [ "null", "object" ],
2098
- "additionalProperties" : false,
2099
- "properties" : {
2100
- "skillTypeId" : {
2101
- "type" : [ "string", "null", "integer" ],
2102
- "format" : "int64",
2103
- "pattern" : "([0-9]+)"
2104
- },
2105
- "agentIds" : {
2106
- "type" : [ "null", "array" ],
2107
- "items" : {
2108
- "type" : [ "string", "null", "integer" ],
2109
- "format" : "int64",
2110
- "pattern" : "([0-9]+)",
2111
- "x-custom-parameters-attributes" : [ { } ]
2112
- },
2113
- "uniqueItems" : false
2114
- },
2115
- "name" : {
2116
- "type" : [ "string", "null" ],
2117
- "maxLength" : 50,
2118
- "minLength" : 1,
2119
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
2120
- },
2121
- "description" : {
2122
- "type" : [ "string", "null" ],
2123
- "maxLength" : 100,
2124
- "minLength" : 0,
2125
- "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]*"
2126
- },
2127
- "status" : {
2128
- "type" : [ "string", "null" ],
2129
- "enum" : [ "ACTIVE", "INACTIVE" ],
2130
- "maxLength" : 100,
2131
- "minLength" : 0
2132
- }
2133
- }
2134
- },
2135
- "examples" : {
2136
- "Valid requestBody Definitions" : {
2137
- "value" : {
2138
- "name" : "Malayalam",
2139
- "description" : "Malayali"
2140
- }
2141
- }
2142
- }
2143
- }
2144
- },
2145
- "x-custom-request-body-attributes" : {
2146
- "non-empty" : false,
2147
- "allow-invalid" : false
2148
- }
2149
- }
2150
- },
2151
- "securitySchemes" : {
2152
- "cookie-auth" : {
2153
- "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
2154
- },
2155
- "org-oauth" : {
2156
- "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
2157
- },
2158
- "iam-oauth2-schema" : {
2159
- "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
2160
- }
2161
- }
2162
- },
2163
- "x-entity" : "Skill"
2164
- }