agent-generator 1.0.3 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (770) hide show
  1. package/install-extension.js +1 -1
  2. package/package.json +2 -4
  3. package/Generator_Patterns/Conditional.md +0 -84
  4. package/Generator_Patterns/Dynamic.md +0 -129
  5. package/Generator_Patterns/PathConfig.properties +0 -4
  6. package/Generator_Patterns/README.md +0 -118
  7. package/Generator_Patterns/Reference.md +0 -98
  8. package/Generator_Patterns/Remote.md +0 -259
  9. package/Generator_Patterns/Static.md +0 -99
  10. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  11. package/source/api-data-generators/.idea/misc.xml +0 -6
  12. package/source/api-data-generators/.idea/modules.xml +0 -8
  13. package/source/api-data-generators/.idea/vcs.xml +0 -6
  14. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  15. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  16. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  17. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  18. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  19. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  20. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  21. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  22. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  23. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  24. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  25. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  26. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  27. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  28. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  29. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  30. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  31. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  32. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  33. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  34. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  35. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  36. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  37. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  39. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  40. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  41. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  42. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  43. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  44. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  45. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  46. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  47. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  48. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  49. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  50. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  51. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  52. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  53. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  54. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  55. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  56. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  57. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  58. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  59. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  60. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  61. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  62. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  63. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  64. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  65. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  66. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  67. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  68. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  69. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  70. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  71. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  72. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  73. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  74. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  75. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  76. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  77. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  79. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  80. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  81. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  82. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  83. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  84. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  85. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  86. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  87. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  88. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  89. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  90. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  91. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  92. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  93. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  94. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  95. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  96. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  97. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  98. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  99. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  100. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  101. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  102. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  103. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  104. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  105. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  106. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  107. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  108. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  109. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  110. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  111. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  112. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  113. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  114. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  115. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  116. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  117. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  118. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  119. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  120. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  121. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  122. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  123. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  124. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  125. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  126. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  127. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  128. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  129. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  130. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  131. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  132. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  133. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  134. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  135. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  136. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  137. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  138. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  139. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  140. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  141. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  142. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  143. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  144. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  145. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  146. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  147. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  148. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  149. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  150. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  151. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  152. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  153. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  154. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  155. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  156. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  157. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  158. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  159. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  160. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  161. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  162. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  163. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  164. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  165. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  166. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  167. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  168. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  169. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  170. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  171. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  172. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  173. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  174. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  175. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  176. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  177. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  178. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  179. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  180. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  181. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  182. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  183. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  184. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  185. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  186. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  187. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  188. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  189. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  190. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  191. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  192. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  193. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  194. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  195. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  196. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  197. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  198. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  199. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  200. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  201. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  202. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  203. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  204. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  205. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  206. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  207. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  208. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  209. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  210. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  211. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  212. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  213. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  214. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  215. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  216. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  217. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  218. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  220. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  221. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  222. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  223. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  224. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  225. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  226. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  227. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  228. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  229. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  230. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  231. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
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  735. package/source/openapi-specifications/v1.0/support/TicketTimeEntry.json +0 -1681
  736. package/source/openapi-specifications/v1.0/support/TicketTimer.json +0 -1205
  737. package/source/openapi-specifications/v1.0/support/TimeTracking.json +0 -1212
  738. package/source/openapi-specifications/v1.0/support/TrainingCourses.json +0 -614
  739. package/source/openapi-specifications/v1.0/support/TrainingIntegration.json +0 -163
  740. package/source/openapi-specifications/v1.0/support/TranslationLanguages.json +0 -2772
  741. package/source/openapi-specifications/v1.0/support/Upload.json +0 -620
  742. package/source/openapi-specifications/v1.0/support/User.json +0 -1409
  743. package/source/openapi-specifications/v1.0/support/UserAuthentication.json +0 -617
  744. package/source/openapi-specifications/v1.0/support/UserPresence.json +0 -763
  745. package/source/openapi-specifications/v1.0/support/ValidationRuleCriteria.json +0 -107
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  750. package/source/openapi-specifications/v1.0/support/WhatsAppTemplateTags.json +0 -132
  751. package/source/openapi-specifications/v1.0/support/Widget.json +0 -3023
  752. package/source/openapi-specifications/v1.0/support/WmsDomain.json +0 -104
  753. package/source/openapi-specifications/v1.0/support/ZIAAnswerbotInference.json +0 -756
  754. package/source/openapi-specifications/v1.0/support/ZIADocumentData.json +0 -989
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  756. package/source/openapi-specifications/v1.0/support/ZIAVectorSearch.json +0 -376
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  769. package/source/openapi-specifications/v1.0/support/errors.json +0 -80
  770. package/source/openapi-specifications/v1.0/support/zlabsnlp.json +0 -416
@@ -1,1681 +0,0 @@
1
- {
2
- "openapi" : "3.1.0",
3
- "info" : {
4
- "title" : "TicketTimeEntry",
5
- "version" : "1.0.0",
6
- "x-clan-group" : "secModule",
7
- "x-module-group" : "timeEntry"
8
- },
9
- "paths" : {
10
- "/api/v1/tickets/{ticketId}/timeEntry/{timeEntryId}" : {
11
- "get" : {
12
- "tags" : [ "TicketTimeEntry" ],
13
- "summary" : "Get Ticket Time Entry",
14
- "description" : "This API fetches a time entry recorded for a ticket.",
15
- "operationId" : "getTicketTimeEntry",
16
- "parameters" : [ {
17
- "name" : "include",
18
- "in" : "query",
19
- "description" : "Secondary information related to the time entry. Value supported is @owner@.",
20
- "required" : false,
21
- "style" : "form",
22
- "explode" : true,
23
- "schema" : {
24
- "type" : "string",
25
- "description" : "Secondary information related to the time entry. Value supported is @owner@.",
26
- "enum" : [ "owner" ]
27
- }
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- }, {
29
- "$ref" : "#/components/parameters/timeEntryId"
30
- }, {
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- "$ref" : "#/components/parameters/ticketId"
32
- }, {
33
- "$ref" : "../common/Common.json#/components/parameters/orgId"
34
- } ],
35
- "responses" : {
36
- "200" : {
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- "$ref" : "#/components/responses/ticketTimeEntryResponse"
38
- }
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- },
40
- "security" : [ {
41
- "org-oauth" : [ "Desk.accessAll.ALL" ]
42
- }, {
43
- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
44
- } ],
45
- "x-audience" : [ "external-public" ],
46
- "x-custom-url-attribute" : {
47
- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Lenient_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "secModule",
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- "apihash" : "42ecd902633031fe9547c07b1b7f8e79",
59
- "module-group" : "timeEntry",
60
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.getTimeEntry"
61
- }
62
- },
63
- "delete" : {
64
- "tags" : [ "TicketTimeEntry" ],
65
- "summary" : "Delete Ticket Time Entry",
66
- "description" : "This API deletes a time entry recorded for a ticket",
67
- "operationId" : "deleteTicketTimeEntry",
68
- "parameters" : [ {
69
- "$ref" : "#/components/parameters/timeEntryId"
70
- }, {
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- "$ref" : "#/components/parameters/ticketId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "200" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
85
- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
87
- } ],
88
- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "WriteAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "secModule",
101
- "apihash" : "724067d4ba477593902427cd076ec0c6",
102
- "module-group" : "timeEntry",
103
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.deleteTimeEntry"
104
- }
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- }
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- },
107
- "/api/v1/tickets/{caseId}/timeEntry" : {
108
- "get" : {
109
- "tags" : [ "TicketTimeEntry" ],
110
- "summary" : "List Ticket Time Entries",
111
- "description" : "This API lists the time entries associated with a ticket.",
112
- "operationId" : "getTicketTimeEntries",
113
- "parameters" : [ {
114
- "name" : "include",
115
- "in" : "query",
116
- "description" : "Secondary information related to the time entry. Value supported is @owner@.",
117
- "required" : false,
118
- "style" : "form",
119
- "explode" : true,
120
- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "Secondary information related to the time entry. Value supported is @owner@.",
123
- "enum" : [ "owner" ]
124
- }
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- }, {
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- "$ref" : "#/components/parameters/module"
127
- }, {
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- "name" : "createdTimeRange",
129
- "in" : "query",
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- "description" : "Key that filters time entries created in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, createdTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
131
- "required" : false,
132
- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "Key that filters time entries created in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, createdTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
137
- "maxLength" : 100,
138
- "minLength" : 0,
139
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z)),(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))|null"
140
- }
141
- }, {
142
- "name" : "limit",
143
- "in" : "query",
144
- "description" : "Number of time entries to fetch",
145
- "required" : false,
146
- "style" : "form",
147
- "explode" : true,
148
- "schema" : {
149
- "type" : [ "string", "null", "integer" ],
150
- "format" : "int32",
151
- "description" : "Number of time entries to fetch",
152
- "pattern" : "([0-9]+)"
153
- }
154
- }, {
155
- "name" : "isInvoiced",
156
- "in" : "query",
157
- "description" : "Filter to get invoiced or not invoiced time entries",
158
- "required" : false,
159
- "style" : "form",
160
- "explode" : true,
161
- "schema" : {
162
- "type" : [ "boolean", "null" ],
163
- "description" : "Filter to get invoiced or not invoiced time entries",
164
- "x-audience" : [ "company-internal" ]
165
- }
166
- }, {
167
- "$ref" : "#/components/parameters/billStatus"
168
- }, {
169
- "name" : "orderBy",
170
- "in" : "query",
171
- "description" : "Key that sorts the time entries in ascending or descending order, based on the @executedTime@ attribute. Values allowed are @ASC@ (default) and @DESC@.",
172
- "required" : false,
173
- "style" : "form",
174
- "explode" : true,
175
- "schema" : {
176
- "type" : [ "string", "null" ],
177
- "description" : "Key that sorts the time entries in ascending or descending order, based on the @executedTime@ attribute. Values allowed are @ASC@ (default) and @DESC@.",
178
- "enum" : [ "ASC", "DESC" ]
179
- }
180
- }, {
181
- "name" : "from",
182
- "in" : "query",
183
- "description" : "Index number, starting from which the time entries must be fetched",
184
- "required" : false,
185
- "style" : "form",
186
- "explode" : true,
187
- "schema" : {
188
- "type" : [ "string", "null", "integer" ],
189
- "format" : "int32",
190
- "description" : "Index number, starting from which the time entries must be fetched",
191
- "pattern" : "([0-9]+)"
192
- }
193
- }, {
194
- "name" : "modifiedTimeRange",
195
- "in" : "query",
196
- "description" : "Key that filters time entries whose details were modified in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, modifiedTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
197
- "required" : false,
198
- "style" : "form",
199
- "explode" : true,
200
- "schema" : {
201
- "type" : [ "string", "null" ],
202
- "description" : "Key that filters time entries whose details were modified in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, modifiedTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
203
- "maxLength" : 100,
204
- "minLength" : 0,
205
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z)),(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))|null"
206
- }
207
- }, {
208
- "name" : "isBillable",
209
- "in" : "query",
210
- "description" : "Key that returns if the time tracked is billable or not",
211
- "required" : false,
212
- "style" : "form",
213
- "explode" : true,
214
- "schema" : {
215
- "type" : [ "boolean", "null" ],
216
- "description" : "Key that returns if the time tracked is billable or not",
217
- "x-audience" : [ "company-internal" ]
218
- }
219
- }, {
220
- "name" : "caseId",
221
- "in" : "path",
222
- "required" : true,
223
- "style" : "simple",
224
- "explode" : false,
225
- "schema" : {
226
- "type" : [ "string", "null", "integer" ],
227
- "format" : "int64",
228
- "pattern" : "([0-9]+)"
229
- }
230
- }, {
231
- "$ref" : "../common/Common.json#/components/parameters/orgId"
232
- } ],
233
- "responses" : {
234
- "204" : {
235
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
236
- },
237
- "200" : {
238
- "$ref" : "#/components/responses/listTicketTimeEntries"
239
- }
240
- },
241
- "security" : [ {
242
- "org-oauth" : [ "Desk.accessAll.ALL" ]
243
- }, {
244
- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
245
- } ],
246
- "x-audience" : [ "external-public" ],
247
- "x-custom-url-attribute" : {
248
- "security" : {
249
- "throttle" : {
250
- "policy" : "ReadAPI_Standard_UserPolicy"
251
- },
252
- "extraparams" : {
253
- "disable" : true,
254
- "ignore" : false
255
- },
256
- "authentication" : { }
257
- },
258
- "clan-group" : "secModule",
259
- "apihash" : "9df91e0ab80c316ae40f29f4fa0ee789",
260
- "module-group" : "timeEntry",
261
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.getTimeEntries"
262
- }
263
- }
264
- },
265
- "/api/v1/tickets/{ticketId}/timeEntry/{teId}" : {
266
- "put" : {
267
- "tags" : [ "TicketTimeEntry" ],
268
- "summary" : "Update Ticket Time Entry",
269
- "description" : "This API updates an existing ticket time entry",
270
- "operationId" : "updateTicketTimeEntry",
271
- "parameters" : [ {
272
- "name" : "teId",
273
- "in" : "path",
274
- "required" : true,
275
- "style" : "simple",
276
- "explode" : false,
277
- "schema" : {
278
- "type" : [ "string", "null", "integer" ],
279
- "format" : "int64",
280
- "pattern" : "([0-9]+)"
281
- }
282
- }, {
283
- "$ref" : "#/components/parameters/ticketId"
284
- }, {
285
- "$ref" : "../common/Common.json#/components/parameters/orgId"
286
- } ],
287
- "requestBody" : {
288
- "$ref" : "#/components/requestBodies/timeEntryJson"
289
- },
290
- "responses" : {
291
- "422" : {
292
- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
293
- },
294
- "200" : {
295
- "$ref" : "#/components/responses/ticketTimeEntryResponse"
296
- }
297
- },
298
- "security" : [ {
299
- "org-oauth" : [ "Desk.accessAll.ALL" ]
300
- }, {
301
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
302
- } ],
303
- "x-audience" : [ "external-public" ],
304
- "x-custom-url-attribute" : {
305
- "security" : {
306
- "throttle" : {
307
- "inline" : [ {
308
- "scope" : "APPSERVER",
309
- "rules" : [ {
310
- "duration" : 60000,
311
- "lock-period" : 300000,
312
- "threshold" : 20,
313
- "hip" : false
314
- }, {
315
- "duration" : 3600000,
316
- "lock-period" : 900000,
317
- "threshold" : 100,
318
- "hip" : false
319
- } ],
320
- "window" : "ROLLING",
321
- "key" : "url.path+user.zuid"
322
- } ]
323
- },
324
- "extraparams" : {
325
- "disable" : true,
326
- "ignore" : false
327
- },
328
- "authentication" : { }
329
- },
330
- "clan-group" : "secModule",
331
- "apihash" : "5665757cce72f769ba938074781d79de",
332
- "module-group" : "timeEntry",
333
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.updateTimeEntry"
334
- }
335
- }
336
- },
337
- "/api/v1/tickets/{ticketId}/timeEntrySummation" : {
338
- "get" : {
339
- "tags" : [ "TicketTimeEntry" ],
340
- "summary" : "Get summation of Ticket Time Entries",
341
- "description" : "This API fetches the sum of time entries associated with a ticket.",
342
- "operationId" : "getSummationOfTimeEntryForTicket",
343
- "parameters" : [ {
344
- "$ref" : "#/components/parameters/module"
345
- }, {
346
- "$ref" : "#/components/parameters/billStatus"
347
- }, {
348
- "name" : "isBillable",
349
- "in" : "query",
350
- "description" : "Key that returns if the time tracked is billable or not",
351
- "required" : false,
352
- "style" : "form",
353
- "explode" : true,
354
- "schema" : {
355
- "type" : [ "boolean", "null" ],
356
- "description" : "Key that returns if the time tracked is billable or not",
357
- "x-audience" : [ "company-internal" ]
358
- }
359
- }, {
360
- "$ref" : "#/components/parameters/ticketId"
361
- }, {
362
- "$ref" : "../common/Common.json#/components/parameters/orgId"
363
- } ],
364
- "responses" : {
365
- "200" : {
366
- "$ref" : "#/components/responses/getSummationOfTimeEntryForTicketResponse"
367
- },
368
- "404" : {
369
- "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
370
- }
371
- },
372
- "security" : [ {
373
- "org-oauth" : [ "Desk.accessAll.ALL" ]
374
- }, {
375
- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
376
- } ],
377
- "x-audience" : [ "external-public" ],
378
- "x-custom-url-attribute" : {
379
- "security" : {
380
- "throttle" : {
381
- "policy" : "ReadAPI_Standard_UserPolicy"
382
- },
383
- "extraparams" : {
384
- "disable" : true,
385
- "ignore" : false
386
- },
387
- "authentication" : { }
388
- },
389
- "clan-group" : "secModule",
390
- "apihash" : "6afa468a852c4ccb81318be23f4b18f6",
391
- "module-group" : "timeEntry",
392
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.getSummationOfTimeEntries"
393
- }
394
- }
395
- },
396
- "/api/v1/tickets/{ticketId}/timeEntry" : {
397
- "post" : {
398
- "tags" : [ "TicketTimeEntry" ],
399
- "summary" : "Add Ticket Time Entry",
400
- "description" : "This API adds a time entry in your help desk",
401
- "operationId" : "createTicketTimeEntry",
402
- "parameters" : [ {
403
- "$ref" : "#/components/parameters/ticketId"
404
- }, {
405
- "$ref" : "../common/Common.json#/components/parameters/orgId"
406
- } ],
407
- "requestBody" : {
408
- "$ref" : "#/components/requestBodies/addTicketTimeEntry_timeEntryJson"
409
- },
410
- "responses" : {
411
- "422" : {
412
- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
413
- },
414
- "200" : {
415
- "$ref" : "#/components/responses/ticketTimeEntryResponse"
416
- }
417
- },
418
- "security" : [ {
419
- "org-oauth" : [ "Desk.accessAll.ALL" ]
420
- }, {
421
- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
422
- } ],
423
- "x-audience" : [ "external-public" ],
424
- "x-custom-url-attribute" : {
425
- "security" : {
426
- "throttle" : {
427
- "inline" : [ {
428
- "scope" : "APPSERVER",
429
- "rules" : [ {
430
- "duration" : 60000,
431
- "lock-period" : 300000,
432
- "threshold" : 20,
433
- "hip" : false
434
- }, {
435
- "duration" : 3600000,
436
- "lock-period" : 900000,
437
- "threshold" : 100,
438
- "hip" : false
439
- } ],
440
- "window" : "ROLLING",
441
- "key" : "url.path+user.zuid"
442
- } ]
443
- },
444
- "extraparams" : {
445
- "disable" : true,
446
- "ignore" : false
447
- },
448
- "authentication" : { }
449
- },
450
- "clan-group" : "secModule",
451
- "apihash" : "12f1d757f0439e03f08d01fae310e2c3",
452
- "module-group" : "timeEntry",
453
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.addTimeEntry"
454
- }
455
- }
456
- },
457
- "/api/v1/tickets/{ticketId}/timeEntryByBillingType" : {
458
- "get" : {
459
- "tags" : [ "TicketTimeEntry" ],
460
- "summary" : "Get Ticket Time Entries by Billing Type",
461
- "description" : "This API fetches time entries for a ticket created after recently modified time of the given billing type from your help desk",
462
- "operationId" : "getTicketTimeEntriesByBillingType",
463
- "parameters" : [ {
464
- "name" : "include",
465
- "in" : "query",
466
- "description" : "Allowed value is : @owner@ ",
467
- "required" : false,
468
- "style" : "form",
469
- "explode" : true,
470
- "schema" : {
471
- "type" : [ "string", "null" ],
472
- "description" : "Allowed value is : @owner@ ",
473
- "enum" : [ "owner" ]
474
- }
475
- }, {
476
- "name" : "billingType",
477
- "in" : "query",
478
- "description" : "Allowed values are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ @SPECIFIC_COST_PER_PROFILE@",
479
- "required" : true,
480
- "style" : "form",
481
- "explode" : true,
482
- "schema" : {
483
- "type" : [ "string", "null" ],
484
- "description" : "Allowed values are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ @SPECIFIC_COST_PER_PROFILE@",
485
- "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_PROFILE", "SPECIFIC_COST_PER_AGENT" ],
486
- "maxLength" : 100,
487
- "minLength" : 0
488
- }
489
- }, {
490
- "$ref" : "#/components/parameters/ticketId"
491
- }, {
492
- "$ref" : "../common/Common.json#/components/parameters/orgId"
493
- } ],
494
- "responses" : {
495
- "422" : {
496
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
497
- },
498
- "204" : {
499
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
500
- },
501
- "200" : {
502
- "$ref" : "#/components/responses/listTicketTimeEntries"
503
- }
504
- },
505
- "security" : [ {
506
- "org-oauth" : [ "Desk.accessAll.ALL" ]
507
- }, {
508
- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
509
- } ],
510
- "x-audience" : [ "external-public" ],
511
- "x-custom-url-attribute" : {
512
- "security" : {
513
- "throttle" : {
514
- "policy" : "ReadAPI_Standard_UserPolicy"
515
- },
516
- "extraparams" : {
517
- "disable" : true,
518
- "ignore" : false
519
- },
520
- "authentication" : { }
521
- },
522
- "clan-group" : "secModule",
523
- "apihash" : "0ffcd7fec9268bcbb7bec3632ec3b924",
524
- "module-group" : "timeEntry",
525
- "apimethod" : "com.zoho.support.core.timeEntry.TimeEntryService.getTimeEntryForBillingType"
526
- }
527
- }
528
- }
529
- },
530
- "components" : {
531
- "schemas" : {
532
- "owner" : {
533
- "type" : "object",
534
- "properties" : {
535
- "firstName" : {
536
- "type" : [ "string", "null" ],
537
- "maxLength" : 50,
538
- "minLength" : 0
539
- },
540
- "lastName" : {
541
- "type" : [ "string", "null" ],
542
- "maxLength" : 50,
543
- "minLength" : 0
544
- },
545
- "photoURL" : {
546
- "type" : [ "string", "null" ],
547
- "maxLength" : 100,
548
- "minLength" : 0,
549
- "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
550
- },
551
- "id" : {
552
- "type" : [ "string", "null", "integer" ],
553
- "format" : "int64",
554
- "pattern" : "([0-9]+)"
555
- },
556
- "name" : {
557
- "type" : [ "string", "null" ],
558
- "maxLength" : 100,
559
- "minLength" : 0
560
- }
561
- },
562
- "required" : [ "firstName", "id", "lastName", "name", "photoURL" ]
563
- },
564
- "ticketTimeEntryResponse" : {
565
- "type" : [ "null", "object" ],
566
- "additionalProperties" : false,
567
- "properties" : {
568
- "parent" : {
569
- "type" : [ "null", "object" ],
570
- "additionalProperties" : false,
571
- "maxProperties" : 4,
572
- "minProperties" : 4,
573
- "properties" : {
574
- "ticketNumber" : {
575
- "type" : [ "string", "null", "integer" ],
576
- "format" : "int32",
577
- "pattern" : "([0-9]+)"
578
- },
579
- "subject" : {
580
- "type" : [ "string", "null" ],
581
- "maxLength" : 100,
582
- "minLength" : 0
583
- },
584
- "id" : {
585
- "type" : [ "string", "null", "integer" ],
586
- "format" : "int64",
587
- "pattern" : "([0-9]+)"
588
- },
589
- "type" : {
590
- "type" : [ "string", "null" ],
591
- "maxLength" : 100,
592
- "minLength" : 0
593
- }
594
- },
595
- "required" : [ "id", "subject", "ticketNumber", "type" ]
596
- },
597
- "executedTime" : {
598
- "type" : [ "string", "null" ],
599
- "maxLength" : 100,
600
- "minLength" : 0,
601
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
602
- },
603
- "customFields" : {
604
- "type" : [ "null", "object" ],
605
- "additionalProperties" : false,
606
- "patternProperties" : {
607
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
608
- "type" : [ "string", "null" ],
609
- "maxLength" : 100,
610
- "minLength" : 0,
611
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
612
- "x-custom-parameters-attributes" : {
613
- "include" : {
614
- "removeExif" : false,
615
- "filterMatchedContent" : false,
616
- "antivirus" : false,
617
- "replacementString" : "",
618
- "allowInvalid" : false,
619
- "descrption" : "Secondary information related to the time entry. Value supported is @owner@.",
620
- "secret" : false,
621
- "preserveCharsLimit" : 10,
622
- "trim" : false,
623
- "internalParam" : false,
624
- "preserveChars" : "0,5",
625
- "importUrl" : false,
626
- "decrypt" : false,
627
- "entity" : "Include"
628
- },
629
- "portalname" : {
630
- "removeExif" : false,
631
- "filterMatchedContent" : false,
632
- "antivirus" : false,
633
- "replacementString" : "",
634
- "trim" : false,
635
- "internalParam" : false,
636
- "preserveChars" : "0,5",
637
- "allowInvalid" : false,
638
- "importUrl" : false,
639
- "secret" : false,
640
- "decrypt" : false,
641
- "preserveCharsLimit" : 10
642
- },
643
- "module" : {
644
- "removeExif" : false,
645
- "filterMatchedContent" : false,
646
- "antivirus" : false,
647
- "replacementString" : "",
648
- "allowInvalid" : false,
649
- "descrption" : "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@.",
650
- "secret" : false,
651
- "preserveCharsLimit" : 10,
652
- "trim" : false,
653
- "internalParam" : false,
654
- "preserveChars" : "0,5",
655
- "importUrl" : false,
656
- "decrypt" : false
657
- },
658
- "createdTimeRange" : {
659
- "removeExif" : false,
660
- "filterMatchedContent" : false,
661
- "antivirus" : false,
662
- "replacementString" : "",
663
- "allowInvalid" : false,
664
- "descrption" : "Key that filters time entries created in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, createdTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
665
- "secret" : false,
666
- "preserveCharsLimit" : 10,
667
- "trim" : false,
668
- "internalParam" : false,
669
- "preserveChars" : "0,5",
670
- "importUrl" : false,
671
- "decrypt" : false
672
- },
673
- "isInvoiced" : {
674
- "removeExif" : false,
675
- "filterMatchedContent" : false,
676
- "antivirus" : false,
677
- "replacementString" : "",
678
- "allowInvalid" : false,
679
- "descrption" : "Filter to get invoiced or not invoiced time entries",
680
- "secret" : false,
681
- "preserveCharsLimit" : 10,
682
- "trim" : false,
683
- "internalParam" : true,
684
- "preserveChars" : "0,5",
685
- "importUrl" : false,
686
- "decrypt" : false
687
- },
688
- "limit" : {
689
- "removeExif" : false,
690
- "filterMatchedContent" : false,
691
- "antivirus" : false,
692
- "replacementString" : "",
693
- "allowInvalid" : false,
694
- "descrption" : "Number of time entries to fetch",
695
- "secret" : false,
696
- "preserveCharsLimit" : 10,
697
- "trim" : false,
698
- "internalParam" : false,
699
- "preserveChars" : "0,5",
700
- "importUrl" : false,
701
- "decrypt" : false
702
- },
703
- "billStatus" : {
704
- "removeExif" : false,
705
- "filterMatchedContent" : false,
706
- "antivirus" : false,
707
- "replacementString" : "",
708
- "allowInvalid" : false,
709
- "descrption" : "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@",
710
- "secret" : false,
711
- "preserveCharsLimit" : 10,
712
- "trim" : false,
713
- "internalParam" : false,
714
- "preserveChars" : "0,5",
715
- "importUrl" : false,
716
- "decrypt" : false
717
- },
718
- "orderBy" : {
719
- "removeExif" : false,
720
- "filterMatchedContent" : false,
721
- "antivirus" : false,
722
- "replacementString" : "",
723
- "allowInvalid" : false,
724
- "descrption" : "Key that sorts the time entries in ascending or descending order, based on the @executedTime@ attribute. Values allowed are @ASC@ (default) and @DESC@.",
725
- "secret" : false,
726
- "preserveCharsLimit" : 10,
727
- "trim" : false,
728
- "internalParam" : false,
729
- "preserveChars" : "0,5",
730
- "importUrl" : false,
731
- "decrypt" : false
732
- },
733
- "from" : {
734
- "removeExif" : false,
735
- "filterMatchedContent" : false,
736
- "antivirus" : false,
737
- "replacementString" : "",
738
- "allowInvalid" : false,
739
- "descrption" : "Index number, starting from which the time entries must be fetched",
740
- "secret" : false,
741
- "preserveCharsLimit" : 10,
742
- "trim" : false,
743
- "internalParam" : false,
744
- "preserveChars" : "0,5",
745
- "importUrl" : false,
746
- "decrypt" : false
747
- },
748
- "modifiedTimeRange" : {
749
- "removeExif" : false,
750
- "filterMatchedContent" : false,
751
- "antivirus" : false,
752
- "replacementString" : "",
753
- "allowInvalid" : false,
754
- "descrption" : "Key that filters time entries whose details were modified in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, modifiedTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
755
- "secret" : false,
756
- "preserveCharsLimit" : 10,
757
- "trim" : false,
758
- "internalParam" : false,
759
- "preserveChars" : "0,5",
760
- "importUrl" : false,
761
- "decrypt" : false
762
- },
763
- "orgId" : {
764
- "removeExif" : false,
765
- "filterMatchedContent" : false,
766
- "antivirus" : false,
767
- "replacementString" : "",
768
- "trim" : false,
769
- "internalParam" : false,
770
- "preserveChars" : "0,5",
771
- "allowInvalid" : false,
772
- "importUrl" : false,
773
- "secret" : false,
774
- "decrypt" : false,
775
- "preserveCharsLimit" : 10
776
- },
777
- "isBillable" : {
778
- "removeExif" : false,
779
- "filterMatchedContent" : false,
780
- "antivirus" : false,
781
- "replacementString" : "",
782
- "allowInvalid" : false,
783
- "descrption" : "Key that returns if the time tracked is billable or not",
784
- "secret" : false,
785
- "preserveCharsLimit" : 10,
786
- "trim" : false,
787
- "internalParam" : true,
788
- "preserveChars" : "0,5",
789
- "importUrl" : false,
790
- "decrypt" : false
791
- }
792
- }
793
- }
794
- }
795
- },
796
- "departmentId" : {
797
- "type" : [ "string", "null", "integer" ],
798
- "format" : "int64",
799
- "pattern" : "([0-9]+)"
800
- },
801
- "agentCostPerHour" : {
802
- "type" : [ "string", "null" ],
803
- "maxLength" : 100,
804
- "minLength" : 0,
805
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
806
- },
807
- "description" : {
808
- "type" : [ "string", "null" ],
809
- "maxLength" : 100,
810
- "minLength" : 0
811
- },
812
- "ownerId" : {
813
- "type" : [ "string", "null", "integer" ],
814
- "format" : "int64",
815
- "pattern" : "([0-9]+)"
816
- },
817
- "mode" : {
818
- "type" : [ "string", "null" ],
819
- "enum" : [ "MANUAL", "AUTO" ],
820
- "maxLength" : 100,
821
- "minLength" : 0
822
- },
823
- "isTrashed" : {
824
- "type" : [ "boolean", "null" ]
825
- },
826
- "requestId" : {
827
- "type" : [ "string", "null", "integer" ],
828
- "format" : "int64",
829
- "pattern" : "([0-9]+)"
830
- },
831
- "createdTime" : {
832
- "type" : [ "string", "null" ],
833
- "maxLength" : 100,
834
- "minLength" : 0,
835
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
836
- },
837
- "id" : {
838
- "type" : [ "string", "null", "integer" ],
839
- "format" : "int64",
840
- "pattern" : "([0-9]+)"
841
- },
842
- "requestChargeType" : {
843
- "type" : [ "string", "null" ],
844
- "enum" : [ "Customer Service", "Upgrade Request", "Product Consultation", "Support and Maintenance" ],
845
- "maxLength" : 100,
846
- "minLength" : 0
847
- },
848
- "layoutDetails" : {
849
- "type" : [ "null", "object" ],
850
- "additionalProperties" : false,
851
- "maxProperties" : 2,
852
- "minProperties" : 2,
853
- "properties" : {
854
- "id" : {
855
- "type" : [ "string", "null", "integer" ],
856
- "format" : "int64",
857
- "pattern" : "([0-9]+)"
858
- },
859
- "layoutName" : {
860
- "type" : [ "string", "null" ],
861
- "maxLength" : 120,
862
- "minLength" : 0,
863
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
864
- }
865
- },
866
- "required" : [ "id", "layoutName" ]
867
- },
868
- "secondsSpent" : {
869
- "type" : [ "string", "null", "integer" ],
870
- "format" : "int32",
871
- "pattern" : "([0-9]+)"
872
- },
873
- "cf" : {
874
- "type" : [ "null", "object" ],
875
- "additionalProperties" : false,
876
- "patternProperties" : {
877
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
878
- "type" : [ "string", "null" ],
879
- "maxLength" : 100,
880
- "minLength" : 0,
881
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
882
- "x-custom-parameters-attributes" : {
883
- "include" : {
884
- "removeExif" : false,
885
- "filterMatchedContent" : false,
886
- "antivirus" : false,
887
- "replacementString" : "",
888
- "allowInvalid" : false,
889
- "descrption" : "Secondary information related to the time entry. Value supported is @owner@.",
890
- "secret" : false,
891
- "preserveCharsLimit" : 10,
892
- "trim" : false,
893
- "internalParam" : false,
894
- "preserveChars" : "0,5",
895
- "importUrl" : false,
896
- "decrypt" : false,
897
- "entity" : "Include"
898
- },
899
- "portalname" : {
900
- "removeExif" : false,
901
- "filterMatchedContent" : false,
902
- "antivirus" : false,
903
- "replacementString" : "",
904
- "trim" : false,
905
- "internalParam" : false,
906
- "preserveChars" : "0,5",
907
- "allowInvalid" : false,
908
- "importUrl" : false,
909
- "secret" : false,
910
- "decrypt" : false,
911
- "preserveCharsLimit" : 10
912
- },
913
- "module" : {
914
- "removeExif" : false,
915
- "filterMatchedContent" : false,
916
- "antivirus" : false,
917
- "replacementString" : "",
918
- "allowInvalid" : false,
919
- "descrption" : "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@.",
920
- "secret" : false,
921
- "preserveCharsLimit" : 10,
922
- "trim" : false,
923
- "internalParam" : false,
924
- "preserveChars" : "0,5",
925
- "importUrl" : false,
926
- "decrypt" : false
927
- },
928
- "createdTimeRange" : {
929
- "removeExif" : false,
930
- "filterMatchedContent" : false,
931
- "antivirus" : false,
932
- "replacementString" : "",
933
- "allowInvalid" : false,
934
- "descrption" : "Key that filters time entries created in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, createdTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
935
- "secret" : false,
936
- "preserveCharsLimit" : 10,
937
- "trim" : false,
938
- "internalParam" : false,
939
- "preserveChars" : "0,5",
940
- "importUrl" : false,
941
- "decrypt" : false
942
- },
943
- "isInvoiced" : {
944
- "removeExif" : false,
945
- "filterMatchedContent" : false,
946
- "antivirus" : false,
947
- "replacementString" : "",
948
- "allowInvalid" : false,
949
- "descrption" : "Filter to get invoiced or not invoiced time entries",
950
- "secret" : false,
951
- "preserveCharsLimit" : 10,
952
- "trim" : false,
953
- "internalParam" : true,
954
- "preserveChars" : "0,5",
955
- "importUrl" : false,
956
- "decrypt" : false
957
- },
958
- "limit" : {
959
- "removeExif" : false,
960
- "filterMatchedContent" : false,
961
- "antivirus" : false,
962
- "replacementString" : "",
963
- "allowInvalid" : false,
964
- "descrption" : "Number of time entries to fetch",
965
- "secret" : false,
966
- "preserveCharsLimit" : 10,
967
- "trim" : false,
968
- "internalParam" : false,
969
- "preserveChars" : "0,5",
970
- "importUrl" : false,
971
- "decrypt" : false
972
- },
973
- "billStatus" : {
974
- "removeExif" : false,
975
- "filterMatchedContent" : false,
976
- "antivirus" : false,
977
- "replacementString" : "",
978
- "allowInvalid" : false,
979
- "descrption" : "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@",
980
- "secret" : false,
981
- "preserveCharsLimit" : 10,
982
- "trim" : false,
983
- "internalParam" : false,
984
- "preserveChars" : "0,5",
985
- "importUrl" : false,
986
- "decrypt" : false
987
- },
988
- "orderBy" : {
989
- "removeExif" : false,
990
- "filterMatchedContent" : false,
991
- "antivirus" : false,
992
- "replacementString" : "",
993
- "allowInvalid" : false,
994
- "descrption" : "Key that sorts the time entries in ascending or descending order, based on the @executedTime@ attribute. Values allowed are @ASC@ (default) and @DESC@.",
995
- "secret" : false,
996
- "preserveCharsLimit" : 10,
997
- "trim" : false,
998
- "internalParam" : false,
999
- "preserveChars" : "0,5",
1000
- "importUrl" : false,
1001
- "decrypt" : false
1002
- },
1003
- "from" : {
1004
- "removeExif" : false,
1005
- "filterMatchedContent" : false,
1006
- "antivirus" : false,
1007
- "replacementString" : "",
1008
- "allowInvalid" : false,
1009
- "descrption" : "Index number, starting from which the time entries must be fetched",
1010
- "secret" : false,
1011
- "preserveCharsLimit" : 10,
1012
- "trim" : false,
1013
- "internalParam" : false,
1014
- "preserveChars" : "0,5",
1015
- "importUrl" : false,
1016
- "decrypt" : false
1017
- },
1018
- "modifiedTimeRange" : {
1019
- "removeExif" : false,
1020
- "filterMatchedContent" : false,
1021
- "antivirus" : false,
1022
- "replacementString" : "",
1023
- "allowInvalid" : false,
1024
- "descrption" : "Key that filters time entries whose details were modified in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, modifiedTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z.",
1025
- "secret" : false,
1026
- "preserveCharsLimit" : 10,
1027
- "trim" : false,
1028
- "internalParam" : false,
1029
- "preserveChars" : "0,5",
1030
- "importUrl" : false,
1031
- "decrypt" : false
1032
- },
1033
- "orgId" : {
1034
- "removeExif" : false,
1035
- "filterMatchedContent" : false,
1036
- "antivirus" : false,
1037
- "replacementString" : "",
1038
- "trim" : false,
1039
- "internalParam" : false,
1040
- "preserveChars" : "0,5",
1041
- "allowInvalid" : false,
1042
- "importUrl" : false,
1043
- "secret" : false,
1044
- "decrypt" : false,
1045
- "preserveCharsLimit" : 10
1046
- },
1047
- "isBillable" : {
1048
- "removeExif" : false,
1049
- "filterMatchedContent" : false,
1050
- "antivirus" : false,
1051
- "replacementString" : "",
1052
- "allowInvalid" : false,
1053
- "descrption" : "Key that returns if the time tracked is billable or not",
1054
- "secret" : false,
1055
- "preserveCharsLimit" : 10,
1056
- "trim" : false,
1057
- "internalParam" : true,
1058
- "preserveChars" : "0,5",
1059
- "importUrl" : false,
1060
- "decrypt" : false
1061
- }
1062
- }
1063
- }
1064
- }
1065
- },
1066
- "fixedCost" : {
1067
- "type" : [ "string", "null" ],
1068
- "maxLength" : 100,
1069
- "minLength" : 0,
1070
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1071
- },
1072
- "minutesSpent" : {
1073
- "type" : [ "string", "null", "integer" ],
1074
- "format" : "int32",
1075
- "pattern" : "([0-9]+)"
1076
- },
1077
- "hoursSpent" : {
1078
- "type" : [ "string", "null", "integer" ],
1079
- "format" : "int32",
1080
- "minimum" : 0,
1081
- "maximum" : 999,
1082
- "pattern" : "([0-9]+)"
1083
- },
1084
- "layoutId" : {
1085
- "type" : [ "string", "null", "integer" ],
1086
- "format" : "int64",
1087
- "pattern" : "([0-9]+)"
1088
- },
1089
- "isBillable" : {
1090
- "type" : [ "boolean", "null" ],
1091
- "description" : "Key that returns if the time tracked is billable or not"
1092
- },
1093
- "createdBy" : {
1094
- "type" : [ "string", "null", "integer" ],
1095
- "format" : "int64",
1096
- "pattern" : "([0-9]+)"
1097
- },
1098
- "invoiceId" : {
1099
- "type" : [ "string", "null", "integer" ],
1100
- "format" : "int64",
1101
- "pattern" : "([0-9]+)"
1102
- },
1103
- "additionalCost" : {
1104
- "type" : [ "string", "null" ],
1105
- "maxLength" : 100,
1106
- "minLength" : 0,
1107
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1108
- },
1109
- "totalCost" : {
1110
- "type" : [ "string", "null" ],
1111
- "maxLength" : 100,
1112
- "minLength" : 0,
1113
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1114
- },
1115
- "taskId" : {
1116
- "type" : [ "string", "null", "integer" ],
1117
- "format" : "int64",
1118
- "pattern" : "([0-9]+)"
1119
- },
1120
- "owner" : {
1121
- "$ref" : "#/components/schemas/owner"
1122
- }
1123
- },
1124
- "required" : [ "additionalCost", "agentCostPerHour", "cf", "createdBy", "createdTime", "customFields", "departmentId", "description", "executedTime", "fixedCost", "hoursSpent", "id", "invoiceId", "isBillable", "isTrashed", "layoutDetails", "layoutId", "minutesSpent", "mode", "ownerId", "parent", "requestChargeType", "requestId", "secondsSpent", "taskId", "totalCost" ]
1125
- },
1126
- "listTicketTimeEntryResponse" : {
1127
- "additionalProperties" : false,
1128
- "allOf" : [ {
1129
- "$ref" : "./TicketTimeEntry.json#/components/schemas/ticketTimeEntryResponse"
1130
- }, {
1131
- "type" : [ "null", "object" ],
1132
- "properties" : {
1133
- "createdBy" : {
1134
- "type" : [ "string", "null", "integer" ],
1135
- "format" : "int64",
1136
- "pattern" : "([0-9]+)"
1137
- },
1138
- "billingType" : {
1139
- "type" : [ "string", "null" ],
1140
- "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_PROFILE", "SPECIFIC_COST_PER_AGENT" ],
1141
- "maxLength" : 100,
1142
- "minLength" : 0
1143
- }
1144
- },
1145
- "required" : [ "billingType", "createdBy" ]
1146
- } ]
1147
- },
1148
- "ticketTimeEntryData" : {
1149
- "type" : [ "null", "array" ],
1150
- "items" : {
1151
- "$ref" : "./TicketTimeEntry.json#/components/schemas/listTicketTimeEntryResponse"
1152
- }
1153
- }
1154
- },
1155
- "responses" : {
1156
- "ticketTimeEntryResponse" : {
1157
- "description" : "ticketTimeEntryResponse template definitions",
1158
- "content" : {
1159
- "application/json" : {
1160
- "schema" : {
1161
- "$ref" : "#/components/schemas/ticketTimeEntryResponse"
1162
- },
1163
- "examples" : {
1164
- "Valid responses Definitions" : {
1165
- "value" : {
1166
- "secondsSpent" : "21",
1167
- "parent" : {
1168
- "ticketNumber" : "1004",
1169
- "subject" : "Ticket subject",
1170
- "id" : "4000000031007",
1171
- "type" : "TICKETS"
1172
- },
1173
- "cf" : {
1174
- "cf_timeentryname" : "time2"
1175
- },
1176
- "executedTime" : 1466627400000,
1177
- "fixedCost" : null,
1178
- "departmentId" : "4000000008694",
1179
- "minutesSpent" : "23",
1180
- "creatorId" : "4000000008692",
1181
- "agentCostPerHour" : "3.0",
1182
- "description" : "Time Entry description",
1183
- "hoursSpent" : "3",
1184
- "ownerId" : "4000000008692",
1185
- "isBillable" : true,
1186
- "mode" : "MANUAL",
1187
- "isTrashed" : "false",
1188
- "billingType" : "FIXED_COST_FOR_TICKETS",
1189
- "createdTime" : 1466488320828,
1190
- "invoiceId" : "4000000008688123",
1191
- "id" : "4000000045001",
1192
- "requestChargeType" : "Customer Service",
1193
- "additionalCost" : "10.0",
1194
- "totalCost" : "20.17"
1195
- }
1196
- }
1197
- }
1198
- }
1199
- },
1200
- "x-custom-response-attributes" : {
1201
- "disable-safe-headers" : "[]"
1202
- }
1203
- },
1204
- "listTicketTimeEntries" : {
1205
- "description" : "listTicketTimeEntries template definitions",
1206
- "content" : {
1207
- "application/json" : {
1208
- "schema" : {
1209
- "type" : [ "null", "object" ],
1210
- "additionalProperties" : false,
1211
- "properties" : {
1212
- "data" : {
1213
- "$ref" : "./TicketTimeEntry.json#/components/schemas/ticketTimeEntryData"
1214
- }
1215
- },
1216
- "required" : [ "data" ]
1217
- },
1218
- "examples" : {
1219
- "Valid responses Definitions" : {
1220
- "value" : {
1221
- "data" : [ {
1222
- "owner" : {
1223
- "firstName" : "Eswer",
1224
- "lastName" : "KM",
1225
- "photoURL" : "https://contacts.zoho.com/file?t=user&ID=4851669",
1226
- "name" : "Eswer KM",
1227
- "id" : "4000000008688129"
1228
- },
1229
- "secondsSpent" : "0",
1230
- "parent" : {
1231
- "ticketNumber" : "1004",
1232
- "subject" : "Ticket subject",
1233
- "id" : "4000000031007",
1234
- "type" : "TICKETS"
1235
- },
1236
- "cf" : { },
1237
- "executedTime" : null,
1238
- "fixedCost" : null,
1239
- "departmentId" : "4000000008694",
1240
- "minutesSpent" : "0",
1241
- "agentCostPerHour" : null,
1242
- "description" : null,
1243
- "hoursSpent" : "0",
1244
- "ownerId" : "15000000009148",
1245
- "isBillable" : true,
1246
- "mode" : "MANUAL",
1247
- "isTrashed" : "false",
1248
- "createdBy" : "15000000009148",
1249
- "billingType" : "FIXED_COST_FOR_TICKETS",
1250
- "createdTime" : 1515609917000,
1251
- "invoiceId" : "4000000008688123",
1252
- "id" : "15000000031007",
1253
- "requestChargeType" : "Customer Service",
1254
- "additionalCost" : null,
1255
- "totalCost" : "0.0"
1256
- }, {
1257
- "owner" : {
1258
- "firstName" : "Eswer",
1259
- "lastName" : "KM",
1260
- "photoURL" : "https://contacts.zoho.com/file?t=user&ID=4851669",
1261
- "name" : "Eswer KM",
1262
- "id" : "4000000008688129"
1263
- },
1264
- "secondsSpent" : "0",
1265
- "parent" : {
1266
- "ticketNumber" : "1004",
1267
- "subject" : "Ticket subject",
1268
- "id" : "4000000031007",
1269
- "type" : "TICKETS"
1270
- },
1271
- "cf" : { },
1272
- "executedTime" : 1513793360000,
1273
- "departmentId" : "4000000008694",
1274
- "fixedCost" : null,
1275
- "minutesSpent" : "0",
1276
- "agentCostPerHour" : null,
1277
- "description" : "Dummy#2",
1278
- "hoursSpent" : "1",
1279
- "ownerId" : "15000000009148",
1280
- "isBillable" : true,
1281
- "mode" : "MANUAL",
1282
- "isTrashed" : "false",
1283
- "createdBy" : "15000000009148",
1284
- "billingType" : "FIXED_COST_FOR_TICKETS",
1285
- "createdTime" : 1515597647000,
1286
- "invoiceId" : "4000000008688123",
1287
- "id" : "15000000029314",
1288
- "requestChargeType" : "Upgrade Request",
1289
- "additionalCost" : null,
1290
- "totalCost" : "0.0"
1291
- } ]
1292
- }
1293
- }
1294
- }
1295
- }
1296
- },
1297
- "x-custom-response-attributes" : {
1298
- "disable-safe-headers" : "[]"
1299
- }
1300
- },
1301
- "getSummationOfTimeEntryForTicketResponse" : {
1302
- "description" : "getSummationOfTimeEntryForTicketResponse template definitions",
1303
- "content" : {
1304
- "application/json" : {
1305
- "schema" : {
1306
- "type" : [ "null", "object" ],
1307
- "additionalProperties" : false,
1308
- "properties" : {
1309
- "totalMins" : {
1310
- "type" : [ "string", "null", "integer" ],
1311
- "format" : "int32",
1312
- "pattern" : "([0-9]+)"
1313
- },
1314
- "totalHours" : {
1315
- "type" : [ "string", "null", "integer" ],
1316
- "format" : "int32",
1317
- "pattern" : "([0-9]+)"
1318
- },
1319
- "totalCosts" : {
1320
- "type" : [ "string", "null", "integer" ],
1321
- "format" : "int32",
1322
- "pattern" : "([0-9]+)"
1323
- },
1324
- "totalSeconds" : {
1325
- "type" : [ "string", "null", "integer" ],
1326
- "format" : "int32",
1327
- "pattern" : "([0-9]+)"
1328
- }
1329
- },
1330
- "required" : [ "totalCosts", "totalHours", "totalMins", "totalSeconds" ]
1331
- },
1332
- "examples" : {
1333
- "Valid responses Definitions" : {
1334
- "value" : {
1335
- "totalMins" : 5,
1336
- "totalHours" : 12,
1337
- "totalCosts" : 1000,
1338
- "totalSeconds" : 24
1339
- }
1340
- }
1341
- }
1342
- }
1343
- },
1344
- "x-custom-response-attributes" : {
1345
- "disable-safe-headers" : "[]"
1346
- }
1347
- }
1348
- },
1349
- "parameters" : {
1350
- "timeEntryId" : {
1351
- "name" : "timeEntryId",
1352
- "in" : "path",
1353
- "required" : true,
1354
- "style" : "simple",
1355
- "explode" : false,
1356
- "schema" : {
1357
- "type" : [ "string", "null", "integer" ],
1358
- "format" : "int64",
1359
- "pattern" : "([0-9]+)"
1360
- }
1361
- },
1362
- "module" : {
1363
- "name" : "module",
1364
- "in" : "query",
1365
- "description" : "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@.",
1366
- "required" : false,
1367
- "style" : "form",
1368
- "explode" : true,
1369
- "schema" : {
1370
- "type" : [ "string", "null" ],
1371
- "description" : "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@.",
1372
- "enum" : [ "tickets", "tasks" ],
1373
- "maxLength" : 100,
1374
- "minLength" : 0
1375
- }
1376
- },
1377
- "billStatus" : {
1378
- "name" : "billStatus",
1379
- "in" : "query",
1380
- "description" : "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@",
1381
- "required" : false,
1382
- "style" : "form",
1383
- "explode" : true,
1384
- "schema" : {
1385
- "type" : [ "string", "null" ],
1386
- "description" : "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@",
1387
- "enum" : [ "nonBillable", "billable", "billed" ],
1388
- "maxLength" : 100,
1389
- "minLength" : 0
1390
- }
1391
- },
1392
- "ticketId" : {
1393
- "name" : "ticketId",
1394
- "in" : "path",
1395
- "description" : "ID of the ticket",
1396
- "required" : true,
1397
- "style" : "simple",
1398
- "explode" : false,
1399
- "schema" : {
1400
- "type" : [ "string", "null", "integer" ],
1401
- "format" : "int64",
1402
- "description" : "ID of the ticket",
1403
- "pattern" : "([0-9]+)"
1404
- }
1405
- },
1406
- "isBillable" : {
1407
- "name" : "isBillable",
1408
- "in" : "query",
1409
- "description" : "Key that returns if the time tracked is billable or not",
1410
- "required" : false,
1411
- "style" : "form",
1412
- "explode" : true,
1413
- "schema" : {
1414
- "type" : [ "boolean", "null" ],
1415
- "description" : "Key that returns if the time tracked is billable or not"
1416
- }
1417
- }
1418
- },
1419
- "requestBodies" : {
1420
- "timeEntryJson" : {
1421
- "content" : {
1422
- "application/json" : {
1423
- "schema" : {
1424
- "type" : [ "null", "object" ],
1425
- "additionalProperties" : false,
1426
- "properties" : {
1427
- "secondsSpent" : {
1428
- "type" : [ "string", "null", "integer" ],
1429
- "format" : "int32",
1430
- "description" : "Number of seconds in the time entry.",
1431
- "pattern" : "([0-9]+)"
1432
- },
1433
- "cf" : {
1434
- "type" : [ "null", "object" ],
1435
- "additionalProperties" : false,
1436
- "patternProperties" : {
1437
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
1438
- "type" : [ "string", "null" ],
1439
- "maxLength" : 100,
1440
- "minLength" : 0,
1441
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1442
- }
1443
- }
1444
- },
1445
- "executedTime" : {
1446
- "type" : [ "string", "null" ],
1447
- "description" : "Time when work related to the time entry was started.",
1448
- "maxLength" : 100,
1449
- "minLength" : 0,
1450
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1451
- },
1452
- "customFields" : {
1453
- "type" : [ "null", "object" ],
1454
- "additionalProperties" : false,
1455
- "patternProperties" : {
1456
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
1457
- "type" : [ "string", "null" ],
1458
- "maxLength" : 100,
1459
- "minLength" : 0,
1460
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1461
- }
1462
- }
1463
- },
1464
- "minutesSpent" : {
1465
- "type" : [ "string", "null", "integer" ],
1466
- "format" : "int32",
1467
- "description" : "Number of minutes in the time entry.",
1468
- "pattern" : "([0-9]+)"
1469
- },
1470
- "agentCostPerHour" : {
1471
- "type" : [ "string", "null" ],
1472
- "description" : "Per hour cost of an agent.",
1473
- "maxLength" : 100,
1474
- "minLength" : 0,
1475
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1476
- },
1477
- "description" : {
1478
- "type" : [ "string", "null" ],
1479
- "description" : "Description of the time entry",
1480
- "maxLength" : 100,
1481
- "minLength" : 0
1482
- },
1483
- "hoursSpent" : {
1484
- "type" : [ "string", "null", "integer" ],
1485
- "format" : "int32",
1486
- "description" : "Number of hours in the time entry.",
1487
- "pattern" : "([0-9]+)"
1488
- },
1489
- "ownerId" : {
1490
- "type" : [ "string", "null", "integer" ],
1491
- "format" : "int64",
1492
- "description" : "ID of the user associated with the time entry",
1493
- "pattern" : "([0-9]+)"
1494
- },
1495
- "isBillable" : {
1496
- "type" : [ "boolean", "null" ],
1497
- "description" : "Billing Preference"
1498
- },
1499
- "billingType" : {
1500
- "type" : [ "string", "null" ],
1501
- "description" : "Billing type configured in the time tracking. Possible values are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ and @SPECIFIC_COST_PER_PROFILE@",
1502
- "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_PROFILE", "SPECIFIC_COST_PER_AGENT" ],
1503
- "maxLength" : 100,
1504
- "minLength" : 0
1505
- },
1506
- "requestChargeType" : {
1507
- "type" : [ "string", "null" ],
1508
- "description" : "Type of request in the ticket. Values supported are Customer Service, Upgrade Request, Product Consultation, and Support and Maintenance.",
1509
- "enum" : [ "Customer Service", "Upgrade Request", "Product Consultation", "Support and Maintenance" ],
1510
- "maxLength" : 100,
1511
- "minLength" : 0
1512
- },
1513
- "additionalCost" : {
1514
- "type" : [ "string", "null" ],
1515
- "description" : "Additional cost incurred",
1516
- "maxLength" : 100,
1517
- "minLength" : 0,
1518
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1519
- }
1520
- }
1521
- },
1522
- "examples" : {
1523
- "Valid requestBody Definitions" : {
1524
- "value" : {
1525
- "description" : "Time Entry description",
1526
- "requestChargeType" : "Customer Service"
1527
- }
1528
- }
1529
- }
1530
- }
1531
- },
1532
- "x-custom-request-body-attributes" : {
1533
- "non-empty" : false,
1534
- "allow-invalid" : false
1535
- }
1536
- },
1537
- "addTicketTimeEntry_timeEntryJson" : {
1538
- "content" : {
1539
- "application/json" : {
1540
- "schema" : {
1541
- "type" : [ "null", "object" ],
1542
- "additionalProperties" : false,
1543
- "properties" : {
1544
- "secondsSpent" : {
1545
- "type" : [ "string", "null", "integer" ],
1546
- "format" : "int32",
1547
- "description" : "Number of seconds in the time entry.",
1548
- "pattern" : "([0-9]+)"
1549
- },
1550
- "cf" : {
1551
- "type" : [ "null", "object" ],
1552
- "additionalProperties" : false,
1553
- "patternProperties" : {
1554
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
1555
- "type" : [ "string", "null" ],
1556
- "maxLength" : 100,
1557
- "minLength" : 0,
1558
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1559
- }
1560
- }
1561
- },
1562
- "executedTime" : {
1563
- "type" : [ "string", "null" ],
1564
- "description" : "Time when work related to the time entry was started.",
1565
- "maxLength" : 100,
1566
- "minLength" : 0,
1567
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1568
- },
1569
- "customFields" : {
1570
- "type" : [ "null", "object" ],
1571
- "additionalProperties" : false,
1572
- "patternProperties" : {
1573
- "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
1574
- "type" : [ "string", "null" ],
1575
- "maxLength" : 100,
1576
- "minLength" : 0,
1577
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1578
- }
1579
- }
1580
- },
1581
- "minutesSpent" : {
1582
- "type" : [ "string", "null", "integer" ],
1583
- "format" : "int32",
1584
- "description" : "Number of minutes in the time entry.",
1585
- "pattern" : "([0-9]+)"
1586
- },
1587
- "agentCostPerHour" : {
1588
- "type" : [ "string", "null" ],
1589
- "description" : "Per hour cost of an agent.",
1590
- "maxLength" : 100,
1591
- "minLength" : 0,
1592
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1593
- },
1594
- "description" : {
1595
- "type" : [ "string", "null" ],
1596
- "description" : "Description of the time entry",
1597
- "maxLength" : 100,
1598
- "minLength" : 0
1599
- },
1600
- "hoursSpent" : {
1601
- "type" : [ "string", "null", "integer" ],
1602
- "format" : "int32",
1603
- "description" : "Number of hours in the time entry.",
1604
- "pattern" : "([0-9]+)"
1605
- },
1606
- "ownerId" : {
1607
- "type" : [ "string", "null", "integer" ],
1608
- "format" : "int64",
1609
- "description" : "ID of the user associated with the time entry",
1610
- "pattern" : "([0-9]+)"
1611
- },
1612
- "isBillable" : {
1613
- "type" : [ "boolean", "null" ],
1614
- "description" : "Billing Preference"
1615
- },
1616
- "billingType" : {
1617
- "type" : [ "string", "null" ],
1618
- "description" : "Billing type configured in the time tracking. Possible values are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ and @SPECIFIC_COST_PER_PROFILE@",
1619
- "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_PROFILE", "SPECIFIC_COST_PER_AGENT" ],
1620
- "maxLength" : 100,
1621
- "minLength" : 0
1622
- },
1623
- "requestChargeType" : {
1624
- "type" : [ "string", "null" ],
1625
- "description" : "Type of request in the ticket. Values supported are Customer Service, Upgrade Request, Product Consultation, and Support and Maintenance.",
1626
- "enum" : [ "Customer Service", "Upgrade Request", "Product Consultation", "Support and Maintenance" ],
1627
- "maxLength" : 100,
1628
- "minLength" : 0
1629
- },
1630
- "additionalCost" : {
1631
- "type" : [ "string", "null" ],
1632
- "description" : "Additional cost incurred",
1633
- "maxLength" : 100,
1634
- "minLength" : 0,
1635
- "pattern" : "([0-9]{1,13}(\\.[0-9]*)?)"
1636
- }
1637
- },
1638
- "required" : [ "executedTime" ]
1639
- },
1640
- "examples" : {
1641
- "Valid requestBody Definitions" : {
1642
- "value" : {
1643
- "secondsSpent" : "21",
1644
- "cf" : {
1645
- "cf_timeentryname" : "time2"
1646
- },
1647
- "executedTime" : 1466627400000,
1648
- "minutesSpent" : "23",
1649
- "agentCostPerHour" : "3.0",
1650
- "description" : "Time Entry description",
1651
- "hoursSpent" : "3",
1652
- "invoiceId" : "4000000008688123",
1653
- "ownerId" : "4000000008692",
1654
- "requestChargeType" : "Customer Service",
1655
- "additionalCost" : "10.0",
1656
- "totalCost" : "20.17"
1657
- }
1658
- }
1659
- }
1660
- }
1661
- },
1662
- "x-custom-request-body-attributes" : {
1663
- "non-empty" : false,
1664
- "allow-invalid" : false
1665
- }
1666
- }
1667
- },
1668
- "securitySchemes" : {
1669
- "cookie-auth" : {
1670
- "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
1671
- },
1672
- "org-oauth" : {
1673
- "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
1674
- },
1675
- "iam-oauth2-schema" : {
1676
- "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
1677
- }
1678
- }
1679
- },
1680
- "x-entity" : "TicketTimeEntry"
1681
- }