agent-generator 1.0.3 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (770) hide show
  1. package/install-extension.js +1 -1
  2. package/package.json +2 -4
  3. package/Generator_Patterns/Conditional.md +0 -84
  4. package/Generator_Patterns/Dynamic.md +0 -129
  5. package/Generator_Patterns/PathConfig.properties +0 -4
  6. package/Generator_Patterns/README.md +0 -118
  7. package/Generator_Patterns/Reference.md +0 -98
  8. package/Generator_Patterns/Remote.md +0 -259
  9. package/Generator_Patterns/Static.md +0 -99
  10. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  11. package/source/api-data-generators/.idea/misc.xml +0 -6
  12. package/source/api-data-generators/.idea/modules.xml +0 -8
  13. package/source/api-data-generators/.idea/vcs.xml +0 -6
  14. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  15. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  16. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  17. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  18. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  19. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  20. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  21. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  22. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  23. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  24. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  25. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  26. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  27. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  28. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  29. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  30. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  31. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  32. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  33. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  34. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  35. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  36. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  37. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  39. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  40. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  41. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  42. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  43. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  44. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  45. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  46. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  47. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  48. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  49. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  50. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  51. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  52. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  53. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  54. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  55. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  56. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  57. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  58. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  59. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  60. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  61. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  62. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  63. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  64. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  65. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  66. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  67. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  68. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  69. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  70. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  71. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  72. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  73. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  74. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  75. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  76. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  77. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  79. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  80. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  81. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  82. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  83. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  84. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  85. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  86. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  87. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  88. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  89. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  90. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  91. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  92. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  93. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  94. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  95. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  96. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  97. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  98. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  99. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  100. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  101. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  102. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  103. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  104. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  105. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  106. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  107. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  108. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  109. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  110. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  111. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  112. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  113. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  114. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  115. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  116. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  117. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  118. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  119. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  120. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  121. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  122. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  123. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  124. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  125. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  126. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  127. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  128. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  129. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  130. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  131. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  132. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  133. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  134. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  135. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  136. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  137. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  138. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  139. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  140. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  141. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  142. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  143. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  144. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  145. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  146. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  147. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  148. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  149. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  150. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  151. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  152. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  153. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  154. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  155. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  156. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  157. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  158. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  159. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  160. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  161. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  162. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  163. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  164. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  165. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  166. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  167. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  168. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  169. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  170. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  171. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  172. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  173. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  174. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  175. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  176. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  177. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  178. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  179. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  180. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  181. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  182. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  183. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  184. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  185. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  186. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  187. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  188. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  189. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  190. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  191. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  192. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  193. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  194. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  195. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  196. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  197. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  198. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  199. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  200. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  201. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  202. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  203. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  204. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  205. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  206. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  207. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  208. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  209. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  210. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  211. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  212. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  213. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  214. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  215. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  216. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  217. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  218. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  220. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  221. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  222. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  223. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  224. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  225. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  226. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  227. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  228. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  229. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  230. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  231. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
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@@ -1,1960 +0,0 @@
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- {
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- "openapi" : "3.1.0",
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- "info" : {
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- "title" : "Macros",
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- "version" : "1.0.0",
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- "x-clan-group" : "automation",
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- "x-module-group" : "automation"
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- },
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- "paths" : {
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- "/api/v1/tickets/{caseId}/applyMacro" : {
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- "post" : {
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- "tags" : [ "Macros" ],
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- "summary" : "Apply Macro",
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- "description" : "This API applies a macro to a ticket",
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- "operationId" : "applyMacro",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/macroId"
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- }, {
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- "$ref" : "#/components/parameters/caseId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/applyMacro"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.UPDATE" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "apihash" : "cec7a9bd7080085a1c76a033e8d08bf6",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.MacroService.applyMacro"
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- }
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- }
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- },
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- "/api/v1/tickets/{caseId}/applicableMacros" : {
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- "get" : {
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- "tags" : [ "Macros" ],
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- "summary" : "List all applicable macros",
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- "description" : "This API is used to fetch all applicable macro details for a ticket",
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- "operationId" : "getApplicableMacros",
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- "parameters" : [ {
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- "$ref" : "#/components/parameters/caseId"
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/getApplicableMacros"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.tickets.READ" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "policy" : "ReadAPI_Standard_UserPolicy"
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
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- "apihash" : "f6df2f62b876c897fb5dead0336c2653",
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- "module-group" : "automation",
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- "apimethod" : "com.zoho.support.restapi.MacroService.getApplicableMacros"
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- }
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- }
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- },
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- "/api/v1/macros" : {
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- "get" : {
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- "tags" : [ "Macros" ],
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- "summary" : "List all macros",
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- "description" : "This API is used to fetch all the macro details in a department",
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- "operationId" : "getAllMacro",
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- "parameters" : [ {
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- "name" : "departmentId",
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- "in" : "query",
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- "description" : "department from which all the macros is going to be listed",
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- "required" : true,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "description" : "department from which all the macros is going to be listed",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "name" : "limit",
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- "in" : "query",
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- "description" : "number of macros to be retrieved",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int32",
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- "description" : "number of macros to be retrieved",
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- "maximum" : 50,
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- "minimum" : 1,
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "name" : "from",
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- "in" : "query",
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- "description" : "from index",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int32",
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- "description" : "from index",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "name" : "type",
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- "in" : "query",
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- "description" : "To get a list of all macros shared to the user. Allowed value is @SHARED@",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "To get a list of all macros shared to the user. Allowed value is @SHARED@",
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- "enum" : [ "SHARED" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- }, {
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- "name" : "status",
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- "in" : "query",
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- "description" : "to get macros by status, allowed values are @ACTIVE@ and @INACTIVE@",
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- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "to get macros by status, allowed values are @ACTIVE@ and @INACTIVE@",
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- "enum" : [ "ACTIVE", "INACTIVE" ],
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- "maxLength" : 100,
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- "minLength" : 0
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "200" : {
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- "$ref" : "#/components/responses/getAllMacro"
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- },
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "apimethod" : "com.zoho.support.restapi.MacroService.getAllMacro"
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- }
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- },
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- "post" : {
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- "tags" : [ "Macros" ],
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- "summary" : "Create Macro",
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- "description" : "This API is used to create a Macro",
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- "operationId" : "createMacro",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/createMacro_macrojson"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "201" : {
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- "$ref" : "#/components/responses/createMacro"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "duration" : 3600000,
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- "threshold" : 100,
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- "apimethod" : "com.zoho.support.restapi.MacroService.createMacro"
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- }
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- }
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- },
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- "/api/v1/macros/order" : {
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- "post" : {
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- "tags" : [ "Macros" ],
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- "summary" : "Reorder Macros",
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- "description" : "This API is used to reorder the listing of Macros",
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- "operationId" : "reorderMacros",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/reordermacrojson"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "204" : {
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
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- } ],
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- "x-audience" : [ "company-internal" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 1200000,
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- } ],
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- } ]
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- "apimethod" : "com.zoho.support.restapi.MacroService.reorderMacros"
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- }
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- }
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- },
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- "/api/v1/macros/{macroId}/apply" : {
346
- "post" : {
347
- "tags" : [ "Macros" ],
348
- "summary" : "Apply Macro to many entities",
349
- "description" : "This API applies a macro to a list of tickets",
350
- "operationId" : "applyMacroForMultipleTickets",
351
- "parameters" : [ {
352
- "name" : "macroId",
353
- "in" : "path",
354
- "required" : true,
355
- "style" : "simple",
356
- "explode" : false,
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- "schema" : {
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/applyMacroJson"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
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- }
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- } ],
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- },
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- "/api/v1/macros/{macroId}" : {
411
- "get" : {
412
- "tags" : [ "Macros" ],
413
- "summary" : "Get Macro",
414
- "description" : "This API is used to get a Macro details",
415
- "operationId" : "getMacro",
416
- "parameters" : [ {
417
- "name" : "macroId",
418
- "in" : "path",
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420
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "responses" : {
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- "200" : {
432
- "$ref" : "#/components/responses/getMacro"
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- }
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- } ],
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- } ],
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- }
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- },
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- "put" : {
474
- "tags" : [ "Macros" ],
475
- "summary" : "Update Macro",
476
- "description" : "This API is used to update a Macro",
477
- "operationId" : "updateMacro",
478
- "parameters" : [ {
479
- "name" : "macroId",
480
- "in" : "path",
481
- "required" : true,
482
- "style" : "simple",
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- "schema" : {
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- "format" : "int64",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
490
- "$ref" : "../common/Common.json#/components/parameters/orgId"
491
- } ],
492
- "requestBody" : {
493
- "$ref" : "#/components/requestBodies/macrojson"
494
- },
495
- "responses" : {
496
- "200" : {
497
- "$ref" : "#/components/responses/updateMacro"
498
- }
499
- },
500
- "security" : [ {
501
- "org-oauth" : [ "Desk.accessAll.ALL" ]
502
- }, {
503
- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
504
- } ],
505
- "x-audience" : [ "company-internal" ],
506
- "x-custom-url-attribute" : {
507
- "security" : {
508
- "throttle" : {
509
- "inline" : [ {
510
- "scope" : "APPSERVER",
511
- "rules" : [ {
512
- "duration" : 60000,
513
- "lock-period" : 600000,
514
- "threshold" : 10,
515
- "hip" : false
516
- }, {
517
- "duration" : 3600000,
518
- "lock-period" : 1200000,
519
- "threshold" : 100,
520
- "hip" : false
521
- } ],
522
- "window" : "ROLLING",
523
- "key" : "url.path+user.zuid"
524
- } ]
525
- },
526
- "extraparams" : {
527
- "disable" : true,
528
- "ignore" : false
529
- },
530
- "authentication" : { }
531
- },
532
- "clan-group" : "automation",
533
- "apihash" : "0362ab8e347175f1b0aa25b3ad7072fc",
534
- "module-group" : "automation",
535
- "apimethod" : "com.zoho.support.restapi.MacroService.updateMacro"
536
- }
537
- },
538
- "delete" : {
539
- "tags" : [ "Macros" ],
540
- "summary" : "Delete Macro",
541
- "description" : "This API is used to Delete a Macro",
542
- "operationId" : "deleteMacro",
543
- "parameters" : [ {
544
- "name" : "macroId",
545
- "in" : "path",
546
- "required" : true,
547
- "style" : "simple",
548
- "explode" : false,
549
- "schema" : {
550
- "type" : [ "string", "null", "integer" ],
551
- "format" : "int64",
552
- "pattern" : "([0-9]+)"
553
- }
554
- }, {
555
- "$ref" : "../common/Common.json#/components/parameters/orgId"
556
- } ],
557
- "responses" : {
558
- "204" : {
559
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
560
- }
561
- },
562
- "security" : [ {
563
- "org-oauth" : [ "Desk.accessAll.ALL" ]
564
- }, {
565
- "iam-oauth2-schema" : [ "Desk.settings.DELETE" ]
566
- } ],
567
- "x-audience" : [ "company-internal" ],
568
- "x-custom-url-attribute" : {
569
- "security" : {
570
- "throttle" : {
571
- "inline" : [ {
572
- "scope" : "APPSERVER",
573
- "rules" : [ {
574
- "duration" : 60000,
575
- "lock-period" : 600000,
576
- "threshold" : 10,
577
- "hip" : false
578
- }, {
579
- "duration" : 3600000,
580
- "lock-period" : 1200000,
581
- "threshold" : 100,
582
- "hip" : false
583
- } ],
584
- "window" : "ROLLING",
585
- "key" : "url.path+user.zuid"
586
- } ]
587
- },
588
- "extraparams" : {
589
- "disable" : true,
590
- "ignore" : false
591
- },
592
- "authentication" : { }
593
- },
594
- "clan-group" : "automation",
595
- "apihash" : "7d68ee985df467265908aed8f8079c3b",
596
- "module-group" : "automation",
597
- "apimethod" : "com.zoho.support.restapi.MacroService.deleteMacro"
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- }
599
- }
600
- }
601
- },
602
- "components" : {
603
- "schemas" : {
604
- "skippedField" : {
605
- "type" : [ "null", "object" ],
606
- "additionalProperties" : false,
607
- "properties" : {
608
- "displayLabel" : {
609
- "type" : [ "string", "null" ],
610
- "maxLength" : 200,
611
- "minLength" : 0,
612
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
613
- },
614
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615
- "type" : [ "string", "null" ],
616
- "maxLength" : 100,
617
- "minLength" : 0,
618
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
619
- },
620
- "fieldId" : {
621
- "type" : [ "string", "null", "integer" ],
622
- "format" : "int64",
623
- "pattern" : "([0-9]+)"
624
- }
625
- },
626
- "required" : [ "apiName", "displayLabel", "fieldId" ]
627
- },
628
- "skippedFieldsArr" : {
629
- "type" : [ "null", "array" ],
630
- "items" : {
631
- "$ref" : "./Macros.json#/components/schemas/skippedField"
632
- }
633
- },
634
- "skippedFieldUpdate" : {
635
- "type" : [ "null", "object" ],
636
- "additionalProperties" : false,
637
- "properties" : {
638
- "skippedFields" : {
639
- "$ref" : "./Macros.json#/components/schemas/skippedFieldsArr"
640
- },
641
- "name" : {
642
- "type" : [ "string", "null" ],
643
- "maxLength" : 100,
644
- "minLength" : 0,
645
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
646
- }
647
- },
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- "required" : [ "name", "skippedFields" ]
649
- },
650
- "skippedFieldUpdatesArr" : {
651
- "type" : [ "null", "array" ],
652
- "items" : {
653
- "$ref" : "./Macros.json#/components/schemas/skippedFieldUpdate"
654
- }
655
- },
656
- "getApplicableMacroItem" : {
657
- "type" : [ "null", "object" ],
658
- "additionalProperties" : false,
659
- "properties" : {
660
- "orderId" : {
661
- "type" : [ "string", "null", "integer" ],
662
- "format" : "int32",
663
- "pattern" : "([0-9]+)"
664
- },
665
- "name" : {
666
- "type" : [ "string", "null" ],
667
- "maxLength" : 50,
668
- "minLength" : 0,
669
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
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- },
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- "id" : {
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- "type" : [ "string", "null", "integer" ],
673
- "format" : "int64",
674
- "pattern" : "([0-9]+)"
675
- }
676
- },
677
- "required" : [ "id", "name", "orderId" ]
678
- },
679
- "getApplicableMacroArr" : {
680
- "type" : [ "null", "array" ],
681
- "items" : {
682
- "$ref" : "./Macros.json#/components/schemas/getApplicableMacroItem"
683
- }
684
- },
685
- "shareDetails" : {
686
- "type" : [ "null", "object" ],
687
- "additionalProperties" : false,
688
- "properties" : {
689
- "teams" : {
690
- "type" : [ "null", "array" ],
691
- "items" : {
692
- "type" : [ "string", "null", "integer" ],
693
- "format" : "int64",
694
- "pattern" : "([0-9]+)"
695
- },
696
- "uniqueItems" : false
697
- },
698
- "roles" : {
699
- "type" : [ "null", "array" ],
700
- "items" : {
701
- "type" : [ "string", "null", "integer" ],
702
- "format" : "int64",
703
- "pattern" : "([0-9]+)"
704
- },
705
- "uniqueItems" : false
706
- },
707
- "type" : {
708
- "type" : [ "string", "null" ],
709
- "enum" : [ "ALL_AGENTS", "RESTRICTED_ACCESS", null ],
710
- "maxLength" : 100,
711
- "minLength" : 0
712
- },
713
- "rolesAndSubordinates" : {
714
- "type" : [ "null", "array" ],
715
- "items" : {
716
- "type" : [ "string", "null", "integer" ],
717
- "format" : "int64",
718
- "pattern" : "([0-9]+)"
719
- },
720
- "uniqueItems" : false
721
- },
722
- "agents" : {
723
- "type" : [ "null", "array" ],
724
- "items" : {
725
- "type" : [ "string", "null", "integer" ],
726
- "format" : "int64",
727
- "pattern" : "([0-9]+)"
728
- },
729
- "uniqueItems" : false
730
- }
731
- },
732
- "required" : [ "agents", "roles", "rolesAndSubordinates", "teams", "type" ]
733
- },
734
- "data" : {
735
- "type" : [ "null", "object" ],
736
- "additionalProperties" : false,
737
- "properties" : {
738
- "modifiedTime" : {
739
- "type" : [ "string", "null" ],
740
- "maxLength" : 100,
741
- "minLength" : 0,
742
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
743
- },
744
- "automationTaskIds" : {
745
- "type" : [ "null", "array" ],
746
- "items" : {
747
- "type" : [ "string", "null", "integer" ],
748
- "format" : "int64",
749
- "pattern" : "([0-9]+)"
750
- },
751
- "uniqueItems" : true
752
- },
753
- "orderId" : {
754
- "type" : [ "string", "null", "integer" ],
755
- "format" : "int32",
756
- "pattern" : "([0-9]+)"
757
- },
758
- "departmentId" : {
759
- "type" : [ "string", "null", "integer" ],
760
- "format" : "int64",
761
- "pattern" : "([0-9]+)",
762
- "x-custom-parameters-attributes" : {
763
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764
- "filterMatchedContent" : false,
765
- "antivirus" : false,
766
- "replacementString" : "",
767
- "allowInvalid" : false,
768
- "descrption" : "department from which all the macros is going to be listed",
769
- "secret" : false,
770
- "preserveCharsLimit" : 10,
771
- "trim" : false,
772
- "internalParam" : false,
773
- "preserveChars" : "0,5",
774
- "importUrl" : false,
775
- "decrypt" : false
776
- }
777
- },
778
- "shareDetails" : {
779
- "$ref" : "./Macros.json#/components/schemas/shareDetails"
780
- },
781
- "description" : {
782
- "type" : [ "string", "null" ],
783
- "maxLength" : 32000,
784
- "minLength" : 0
785
- },
786
- "macroActionIds" : {
787
- "type" : [ "null", "array" ],
788
- "items" : {
789
- "type" : [ "string", "null", "integer" ],
790
- "format" : "int64",
791
- "pattern" : "([0-9]+)"
792
- },
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- "uniqueItems" : false
794
- },
795
- "createdBy" : {
796
- "type" : [ "string", "null", "integer" ],
797
- "format" : "int64",
798
- "pattern" : "([0-9]+)"
799
- },
800
- "automationFieldUpdateIds" : {
801
- "type" : [ "null", "array" ],
802
- "items" : {
803
- "type" : [ "string", "null", "integer" ],
804
- "format" : "int64",
805
- "pattern" : "([0-9]+)"
806
- },
807
- "uniqueItems" : true
808
- },
809
- "automationCustomFunctionId" : {
810
- "type" : [ "string", "null", "integer" ],
811
- "format" : "int64",
812
- "pattern" : "([0-9]+)"
813
- },
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- "name" : {
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- "type" : [ "string", "null" ],
816
- "maxLength" : 50,
817
- "minLength" : 0,
818
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
819
- },
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- "createdTime" : {
821
- "type" : [ "string", "null" ],
822
- "maxLength" : 100,
823
- "minLength" : 0,
824
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
825
- },
826
- "modifiedBy" : {
827
- "type" : [ "string", "null", "integer" ],
828
- "format" : "int64",
829
- "pattern" : "([0-9]+)"
830
- },
831
- "id" : {
832
- "type" : [ "string", "null", "integer" ],
833
- "format" : "int64",
834
- "pattern" : "([0-9]+)"
835
- },
836
- "automationAlertIds" : {
837
- "type" : [ "null", "array" ],
838
- "items" : {
839
- "type" : [ "string", "null", "integer" ],
840
- "format" : "int64",
841
- "pattern" : "([0-9]+)"
842
- },
843
- "uniqueItems" : true
844
- },
845
- "status" : {
846
- "type" : [ "string", "null" ],
847
- "enum" : [ "ACTIVE", "INACTIVE", null ],
848
- "maxLength" : 100,
849
- "minLength" : 0,
850
- "x-custom-parameters-attributes" : {
851
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852
- "filterMatchedContent" : false,
853
- "antivirus" : false,
854
- "replacementString" : "",
855
- "allowInvalid" : false,
856
- "descrption" : "to get macros by status, allowed values are @ACTIVE@ and @INACTIVE@",
857
- "secret" : false,
858
- "preserveCharsLimit" : 10,
859
- "trim" : false,
860
- "internalParam" : false,
861
- "preserveChars" : "0,5",
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- "importUrl" : false,
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- "decrypt" : false
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- }
865
- }
866
- },
867
- "required" : [ "automationAlertIds", "automationCustomFunctionId", "automationFieldUpdateIds", "automationTaskIds", "createdBy", "createdTime", "departmentId", "description", "id", "macroActionIds", "modifiedBy", "modifiedTime", "name", "orderId", "shareDetails", "status" ]
868
- },
869
- "dataArr" : {
870
- "type" : [ "null", "array" ],
871
- "items" : {
872
- "$ref" : "./Macros.json#/components/schemas/data"
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- }
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- },
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- "entityIdArray" : {
876
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877
- "items" : {
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879
- "format" : "int64",
880
- "pattern" : "([0-9]+)"
881
- }
882
- }
883
- },
884
- "responses" : {
885
- "applyMacro" : {
886
- "description" : "applyMacro template definitions",
887
- "content" : {
888
- "application/json" : {
889
- "schema" : {
890
- "type" : [ "null", "object" ],
891
- "additionalProperties" : false,
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- "properties" : {
893
- "skippedFieldUpdates" : {
894
- "$ref" : "./Macros.json#/components/schemas/skippedFieldUpdatesArr"
895
- },
896
- "status" : {
897
- "type" : [ "string", "null" ],
898
- "enum" : [ "MACRO_APPLIED" ],
899
- "maxLength" : 100,
900
- "minLength" : 0
901
- }
902
- },
903
- "required" : [ "skippedFieldUpdates", "status" ]
904
- },
905
- "examples" : {
906
- "Valid responses Definitions" : {
907
- "value" : {
908
- "skippedFieldUpdates" : [ {
909
- "skippedFields" : [ {
910
- "displayLabel" : "Status",
911
- "apiName" : "status",
912
- "fieldId" : "9000000018399"
913
- } ],
914
- "name" : "Subject-Status Change"
915
- }, {
916
- "skippedFields" : [ {
917
- "displayLabel" : "Due Date",
918
- "apiName" : "dueDate",
919
- "fieldId" : "9000000018457"
920
- } ],
921
- "name" : "Subject-Duedate Change"
922
- } ],
923
- "status" : "MACRO_APPLIED"
924
- }
925
- }
926
- }
927
- }
928
- },
929
- "x-custom-response-attributes" : {
930
- "disable-safe-headers" : "[]"
931
- }
932
- },
933
- "getApplicableMacros" : {
934
- "description" : "getApplicableMacros template definitions",
935
- "content" : {
936
- "application/json" : {
937
- "schema" : {
938
- "type" : [ "null", "object" ],
939
- "additionalProperties" : false,
940
- "properties" : {
941
- "data" : {
942
- "$ref" : "./Macros.json#/components/schemas/getApplicableMacroArr"
943
- }
944
- },
945
- "required" : [ "data" ]
946
- },
947
- "examples" : {
948
- "Valid responses Definitions" : {
949
- "value" : {
950
- "data" : [ {
951
- "orderId" : "1",
952
- "name" : "Welcome",
953
- "id" : "10000000049003"
954
- }, {
955
- "orderId" : "2",
956
- "name" : "Second Rule",
957
- "id" : "10000000160013"
958
- }, {
959
- "orderId" : "3",
960
- "name" : "Update Ticket Owner Rule",
961
- "id" : "10000000170012"
962
- } ]
963
- }
964
- }
965
- }
966
- }
967
- },
968
- "x-custom-response-attributes" : {
969
- "disable-safe-headers" : "[]"
970
- }
971
- },
972
- "getAllMacro" : {
973
- "description" : "getAllMacro template definitions",
974
- "content" : {
975
- "application/json" : {
976
- "schema" : {
977
- "type" : [ "null", "object" ],
978
- "additionalProperties" : false,
979
- "properties" : {
980
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981
- "$ref" : "./Macros.json#/components/schemas/dataArr"
982
- }
983
- },
984
- "required" : [ "data" ]
985
- },
986
- "examples" : {
987
- "Valid responses Definitions" : {
988
- "value" : {
989
- "data" : [ {
990
- "modifiedTime" : 1683576053639,
991
- "automationTaskIds" : [ "4000000047222" ],
992
- "orderId" : "1",
993
- "departmentId" : "4000000025568",
994
- "shareDetails" : {
995
- "teams" : [ "4000000045119" ],
996
- "roles" : [ ],
997
- "type" : "RESTRICTED_ACCESS",
998
- "rolesAndSubordinates" : [ "4000000029448" ],
999
- "agents" : [ "4000000045005" ]
1000
- },
1001
- "description" : "My New Rule Description",
1002
- "macroActionIds" : [ "4000000047232" ],
1003
- "createdBy" : "4000000000351",
1004
- "automationFieldUpdateIds" : [ "4000000045133" ],
1005
- "automationCustomFunctionId" : null,
1006
- "name" : "Macro Rule",
1007
- "createdTime" : 1683576053639,
1008
- "modifiedBy" : "4000000000351",
1009
- "id" : "4000000047280",
1010
- "automationAlertIds" : [ "4000000047157" ],
1011
- "status" : "ACTIVE"
1012
- }, {
1013
- "modifiedTime" : 1683797794414,
1014
- "automationTaskIds" : [ ],
1015
- "orderId" : "4",
1016
- "departmentId" : "4000000025568",
1017
- "shareDetails" : {
1018
- "teams" : [ "4000000045119" ],
1019
- "roles" : [ ],
1020
- "type" : "RESTRICTED_ACCESS",
1021
- "rolesAndSubordinates" : [ "4000000029448" ],
1022
- "agents" : [ "4000000045005" ]
1023
- },
1024
- "description" : "Macro Rule 2",
1025
- "macroActionIds" : [ "4000000047202" ],
1026
- "createdBy" : "4000000000351",
1027
- "automationFieldUpdateIds" : [ "4000000045133" ],
1028
- "automationCustomFunctionId" : null,
1029
- "name" : "restricted",
1030
- "createdTime" : 1683576053639,
1031
- "modifiedBy" : "4000000000351",
1032
- "id" : "4000000047280",
1033
- "automationAlertIds" : [ "4000000047157" ],
1034
- "status" : "ACTIVE"
1035
- }, {
1036
- "modifiedTime" : 1683798040659,
1037
- "automationTaskIds" : [ ],
1038
- "orderId" : "11",
1039
- "departmentId" : "4000000025568",
1040
- "shareDetails" : {
1041
- "teams" : [ ],
1042
- "roles" : [ ],
1043
- "type" : "ALL_AGENTS",
1044
- "rolesAndSubordinates" : [ ],
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- "agents" : [ ]
1046
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1549
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1550
- "internalParam" : false,
1551
- "preserveChars" : "0,5",
1552
- "importUrl" : false,
1553
- "decrypt" : false
1554
- }
1555
- },
1556
- "createdTime" : {
1557
- "type" : [ "string", "null" ],
1558
- "maxLength" : 100,
1559
- "minLength" : 0,
1560
- "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
1561
- },
1562
- "modifiedBy" : {
1563
- "type" : [ "string", "null", "integer" ],
1564
- "format" : "int64",
1565
- "pattern" : "([0-9]+)"
1566
- },
1567
- "automationAlertIds" : {
1568
- "type" : [ "null", "array" ],
1569
- "items" : {
1570
- "type" : [ "string", "null", "integer" ],
1571
- "format" : "int64",
1572
- "pattern" : "([0-9]+)",
1573
- "x-custom-parameters-attributes" : [ { } ]
1574
- },
1575
- "uniqueItems" : true
1576
- },
1577
- "id" : {
1578
- "type" : [ "string", "null", "integer" ],
1579
- "format" : "int64",
1580
- "pattern" : "([0-9]+)"
1581
- },
1582
- "status" : {
1583
- "type" : [ "string", "null" ],
1584
- "enum" : [ "ACTIVE", "INACTIVE" ],
1585
- "maxLength" : 100,
1586
- "minLength" : 0,
1587
- "x-custom-parameters-attributes" : {
1588
- "removeExif" : false,
1589
- "filterMatchedContent" : false,
1590
- "antivirus" : false,
1591
- "replacementString" : "",
1592
- "allowInvalid" : false,
1593
- "descrption" : "It states whether macro is active or inactive, allowed values are @ACTIVE@ and @INACTIVE@",
1594
- "secret" : false,
1595
- "preserveCharsLimit" : 10,
1596
- "trim" : false,
1597
- "internalParam" : false,
1598
- "preserveChars" : "0,5",
1599
- "importUrl" : false,
1600
- "decrypt" : false
1601
- }
1602
- }
1603
- },
1604
- "required" : [ "automationAlertIds", "automationCustomFunctionId", "automationFieldUpdateIds", "automationTaskIds", "createdBy", "createdTime", "departmentId", "description", "id", "macroActionIds", "modifiedBy", "modifiedTime", "name", "orderId", "shareDetails", "status" ]
1605
- },
1606
- "examples" : {
1607
- "Valid responses Definitions" : {
1608
- "value" : {
1609
- "modifiedTime" : 1683576053639,
1610
- "automationTaskIds" : [ "4000000047222" ],
1611
- "orderId" : "1",
1612
- "departmentId" : "4000000025568",
1613
- "shareDetails" : {
1614
- "teams" : [ "4000000045119" ],
1615
- "roles" : [ "4000000029451" ],
1616
- "type" : "RESTRICTED_ACCESS",
1617
- "rolesAndSubordinates" : [ "4000000029448" ],
1618
- "agents" : [ "4000000045005" ]
1619
- },
1620
- "description" : "My New Rule Description",
1621
- "macroActionIds" : [ "4000000047232" ],
1622
- "createdBy" : "4000000000351",
1623
- "automationFieldUpdateIds" : [ "4000000045133" ],
1624
- "automationCustomFunctionId" : null,
1625
- "name" : "Macro Rule",
1626
- "createdTime" : 1683576053639,
1627
- "modifiedBy" : "4000000000351",
1628
- "id" : "4000000047280",
1629
- "automationAlertIds" : [ "4000000047157" ],
1630
- "status" : "ACTIVE"
1631
- }
1632
- }
1633
- }
1634
- }
1635
- },
1636
- "x-custom-response-attributes" : {
1637
- "disable-safe-headers" : "[]"
1638
- }
1639
- }
1640
- },
1641
- "parameters" : {
1642
- "macroId" : {
1643
- "name" : "macroId",
1644
- "in" : "query",
1645
- "description" : "Macro rule Id",
1646
- "required" : true,
1647
- "style" : "form",
1648
- "explode" : true,
1649
- "schema" : {
1650
- "type" : [ "string", "null", "integer" ],
1651
- "format" : "int64",
1652
- "description" : "Macro rule Id",
1653
- "pattern" : "([0-9]+)"
1654
- }
1655
- },
1656
- "caseId" : {
1657
- "name" : "caseId",
1658
- "in" : "path",
1659
- "required" : true,
1660
- "style" : "simple",
1661
- "explode" : false,
1662
- "schema" : {
1663
- "type" : [ "string", "null", "integer" ],
1664
- "format" : "int64",
1665
- "pattern" : "([0-9]+)"
1666
- }
1667
- }
1668
- },
1669
- "requestBodies" : {
1670
- "reordermacrojson" : {
1671
- "content" : {
1672
- "application/json" : {
1673
- "schema" : {
1674
- "type" : [ "null", "object" ],
1675
- "additionalProperties" : false,
1676
- "properties" : {
1677
- "departmentId" : {
1678
- "type" : [ "string", "null", "integer" ],
1679
- "format" : "int64",
1680
- "pattern" : "([0-9]+)"
1681
- },
1682
- "macroIds" : {
1683
- "type" : [ "null", "array" ],
1684
- "items" : {
1685
- "type" : [ "string", "null", "integer" ],
1686
- "format" : "int64",
1687
- "pattern" : "([0-9]+)",
1688
- "x-custom-parameters-attributes" : [ { } ]
1689
- },
1690
- "uniqueItems" : true
1691
- }
1692
- },
1693
- "required" : [ "departmentId", "macroIds" ]
1694
- },
1695
- "examples" : {
1696
- "Valid requestBody Definitions" : {
1697
- "value" : {
1698
- "departmentId" : "146284000000006907",
1699
- "macroIds" : [ "10000000117007", "10000000027213", "10000000117019" ]
1700
- }
1701
- }
1702
- }
1703
- }
1704
- },
1705
- "x-custom-request-body-attributes" : {
1706
- "non-empty" : false,
1707
- "allow-invalid" : false
1708
- }
1709
- },
1710
- "applyMacroJson" : {
1711
- "content" : {
1712
- "application/json" : {
1713
- "schema" : {
1714
- "type" : [ "null", "object" ],
1715
- "additionalProperties" : false,
1716
- "properties" : {
1717
- "entityIds" : {
1718
- "$ref" : "./Macros.json#/components/schemas/entityIdArray"
1719
- }
1720
- },
1721
- "required" : [ "entityIds" ]
1722
- },
1723
- "examples" : {
1724
- "Valid requestBody Definitions" : {
1725
- "value" : {
1726
- "entityIds" : [ "10000000023021", "10000000023023", "10000000023025" ]
1727
- }
1728
- }
1729
- }
1730
- }
1731
- },
1732
- "x-custom-request-body-attributes" : {
1733
- "non-empty" : false,
1734
- "allow-invalid" : false
1735
- }
1736
- },
1737
- "macrojson" : {
1738
- "content" : {
1739
- "application/json" : {
1740
- "schema" : {
1741
- "type" : [ "null", "object" ],
1742
- "additionalProperties" : false,
1743
- "properties" : {
1744
- "automationTaskIds" : {
1745
- "type" : [ "null", "array" ],
1746
- "items" : {
1747
- "type" : [ "string", "null", "integer" ],
1748
- "format" : "int64",
1749
- "pattern" : "([0-9]+)",
1750
- "x-custom-parameters-attributes" : [ { } ]
1751
- },
1752
- "uniqueItems" : true
1753
- },
1754
- "automationFieldUpdateIds" : {
1755
- "type" : [ "null", "array" ],
1756
- "items" : {
1757
- "type" : [ "string", "null", "integer" ],
1758
- "format" : "int64",
1759
- "pattern" : "([0-9]+)",
1760
- "x-custom-parameters-attributes" : [ { } ]
1761
- },
1762
- "uniqueItems" : true
1763
- },
1764
- "departmentId" : {
1765
- "type" : [ "string", "null", "integer" ],
1766
- "format" : "int64",
1767
- "pattern" : "([0-9]+)"
1768
- },
1769
- "automationCustomFunctionId" : {
1770
- "type" : [ "string", "null", "integer" ],
1771
- "format" : "int64",
1772
- "pattern" : "([0-9]+)"
1773
- },
1774
- "name" : {
1775
- "type" : [ "string", "null" ],
1776
- "maxLength" : 50,
1777
- "minLength" : 0,
1778
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1779
- },
1780
- "shareDetails" : {
1781
- "$ref" : "./Macros.json#/components/schemas/shareDetails"
1782
- },
1783
- "description" : {
1784
- "type" : [ "string", "null" ],
1785
- "maxLength" : 32000,
1786
- "minLength" : 0
1787
- },
1788
- "automationAlertIds" : {
1789
- "type" : [ "null", "array" ],
1790
- "items" : {
1791
- "type" : [ "string", "null", "integer" ],
1792
- "format" : "int64",
1793
- "pattern" : "([0-9]+)",
1794
- "x-custom-parameters-attributes" : [ { } ]
1795
- },
1796
- "uniqueItems" : true
1797
- },
1798
- "macroActionIds" : {
1799
- "type" : [ "null", "array" ],
1800
- "items" : {
1801
- "type" : [ "string", "null", "integer" ],
1802
- "format" : "int64",
1803
- "pattern" : "([0-9]+)",
1804
- "x-custom-parameters-attributes" : [ { } ]
1805
- },
1806
- "uniqueItems" : false
1807
- },
1808
- "status" : {
1809
- "type" : [ "string", "null" ],
1810
- "enum" : [ "ACTIVE", "INACTIVE" ],
1811
- "maxLength" : 100,
1812
- "minLength" : 0
1813
- }
1814
- }
1815
- },
1816
- "examples" : {
1817
- "Valid requestBody Definitions" : {
1818
- "value" : {
1819
- "automationTaskIds" : [ ],
1820
- "shareDetails" : {
1821
- "teams" : [ "4000000045119" ],
1822
- "roles" : [ "4000000029448" ],
1823
- "type" : "RESTRICTED_ACCESS",
1824
- "agents" : [ "4000000045005" ]
1825
- },
1826
- "description" : "My New Rule Description - Updated"
1827
- }
1828
- }
1829
- }
1830
- }
1831
- },
1832
- "x-custom-request-body-attributes" : {
1833
- "non-empty" : false,
1834
- "allow-invalid" : false
1835
- }
1836
- },
1837
- "createMacro_macrojson" : {
1838
- "content" : {
1839
- "application/json" : {
1840
- "schema" : {
1841
- "type" : [ "null", "object" ],
1842
- "additionalProperties" : false,
1843
- "properties" : {
1844
- "automationTaskIds" : {
1845
- "type" : [ "null", "array" ],
1846
- "items" : {
1847
- "type" : [ "string", "null", "integer" ],
1848
- "format" : "int64",
1849
- "pattern" : "([0-9]+)",
1850
- "x-custom-parameters-attributes" : [ { } ]
1851
- },
1852
- "uniqueItems" : true
1853
- },
1854
- "automationFieldUpdateIds" : {
1855
- "type" : [ "null", "array" ],
1856
- "items" : {
1857
- "type" : [ "string", "null", "integer" ],
1858
- "format" : "int64",
1859
- "pattern" : "([0-9]+)",
1860
- "x-custom-parameters-attributes" : [ { } ]
1861
- },
1862
- "uniqueItems" : true
1863
- },
1864
- "departmentId" : {
1865
- "type" : [ "string", "null", "integer" ],
1866
- "format" : "int64",
1867
- "pattern" : "([0-9]+)"
1868
- },
1869
- "automationCustomFunctionId" : {
1870
- "type" : [ "string", "null", "integer" ],
1871
- "format" : "int64",
1872
- "pattern" : "([0-9]+)"
1873
- },
1874
- "name" : {
1875
- "type" : [ "string", "null" ],
1876
- "maxLength" : 50,
1877
- "minLength" : 0,
1878
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1879
- },
1880
- "shareDetails" : {
1881
- "$ref" : "./Macros.json#/components/schemas/shareDetails"
1882
- },
1883
- "description" : {
1884
- "type" : [ "string", "null" ],
1885
- "maxLength" : 32000,
1886
- "minLength" : 0
1887
- },
1888
- "automationAlertIds" : {
1889
- "type" : [ "null", "array" ],
1890
- "items" : {
1891
- "type" : [ "string", "null", "integer" ],
1892
- "format" : "int64",
1893
- "pattern" : "([0-9]+)",
1894
- "x-custom-parameters-attributes" : [ { } ]
1895
- },
1896
- "uniqueItems" : true
1897
- },
1898
- "macroActionIds" : {
1899
- "type" : [ "null", "array" ],
1900
- "items" : {
1901
- "type" : [ "string", "null", "integer" ],
1902
- "format" : "int64",
1903
- "pattern" : "([0-9]+)",
1904
- "x-custom-parameters-attributes" : [ { } ]
1905
- },
1906
- "uniqueItems" : false
1907
- },
1908
- "status" : {
1909
- "type" : [ "string", "null" ],
1910
- "enum" : [ "ACTIVE", "INACTIVE" ],
1911
- "maxLength" : 100,
1912
- "minLength" : 0
1913
- }
1914
- },
1915
- "required" : [ "automationAlertIds", "automationCustomFunctionId", "automationFieldUpdateIds", "automationTaskIds", "departmentId", "description", "name", "status" ]
1916
- },
1917
- "examples" : {
1918
- "Valid requestBody Definitions" : {
1919
- "value" : {
1920
- "automationTaskIds" : [ "4000000047222" ],
1921
- "automationFieldUpdateIds" : [ "4000000045133" ],
1922
- "departmentId" : "4000000025568",
1923
- "automationCustomFunctionId" : null,
1924
- "name" : "Macro Rule",
1925
- "shareDetails" : {
1926
- "teams" : [ "4000000045119" ],
1927
- "roles" : [ "4000000029451" ],
1928
- "type" : "RESTRICTED_ACCESS",
1929
- "rolesAndSubordinates" : [ "4000000029448" ],
1930
- "agents" : [ "4000000045005" ]
1931
- },
1932
- "description" : "My New Rule Description",
1933
- "automationAlertIds" : [ "4000000047157" ],
1934
- "macroActionIds" : [ "4000000047232" ],
1935
- "status" : "ACTIVE"
1936
- }
1937
- }
1938
- }
1939
- }
1940
- },
1941
- "x-custom-request-body-attributes" : {
1942
- "non-empty" : false,
1943
- "allow-invalid" : false
1944
- }
1945
- }
1946
- },
1947
- "securitySchemes" : {
1948
- "cookie-auth" : {
1949
- "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
1950
- },
1951
- "org-oauth" : {
1952
- "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
1953
- },
1954
- "iam-oauth2-schema" : {
1955
- "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
1956
- }
1957
- }
1958
- },
1959
- "x-entity" : "Macros"
1960
- }