agent-generator 1.0.3 → 1.0.5

package/source/openapi-specifications/v1.0/support/TimeTracking.json

@@ -1,1212 +0,0 @@
-{
-  "openapi" : "3.1.0",
-  "info" : {
-    "title" : "TimeTracking",
-    "version" : "1.0.0",
-    "x-clan-group" : "secModule",
-    "x-module-group" : "timeEntry"
-  },
-  "paths" : {
-    "/api/v1/timeTrackDefaultSettings" : {
-      "post" : {
-        "tags" : [ "TimeTracking" ],
-        "operationId" : "saveDefaultTimeTrackingSetup",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/depId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "200" : {
-            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
-        } ],
-        "x-audience" : [ "company-internal" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 30,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "secModule",
-          "apihash" : "8f530a58c70a1f7c696fe1575e94fb46",
-          "module-group" : "timeEntry",
-          "apimethod" : "com.adventnet.support.timetracking.TimeTrackSetupService.saveDefaultTimeTrackingSetup"
-        }
-      }
-    },
-    "/api/v1/timeTrackSettings" : {
-      "get" : {
-        "tags" : [ "TimeTracking" ],
-        "summary" : "Get TimeTrack Settings",
-        "description" : "This API fetches the details of the TimeTrack Settings configured in your helpdesk.",
-        "operationId" : "getTimeTrackingSetup",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/depId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getTimeTrackingJson"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.settings.READ" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 30,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 900000,
-                  "threshold" : 150,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "secModule",
-          "apihash" : "8e1aa4428ba1c519d01eeebac9e5fce8",
-          "module-group" : "timeEntry",
-          "apimethod" : "com.adventnet.support.timetracking.TimeTrackSetupService.getTimeTrackingSetup"
-        }
-      },
-      "put" : {
-        "tags" : [ "TimeTracking" ],
-        "summary" : "Update TimeTrackSettings",
-        "description" : "This API updates an existing TimeTracking configuration.",
-        "operationId" : "updateTimeTrackingSettings",
-        "parameters" : [ {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/timeTrackingJson"
-        },
-        "responses" : {
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getTimeTrackingJson"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 30,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 900000,
-                  "threshold" : 150,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "secModule",
-          "apihash" : "d9c2ec74399ffb2b39efca338ddd56da",
-          "module-group" : "timeEntry",
-          "apimethod" : "com.adventnet.support.timetracking.TimeTrackSetupService.updateTimeTrackingSetup"
-        }
-      },
-      "post" : {
-        "tags" : [ "TimeTracking" ],
-        "summary" : "Create TimeTrackSettings",
-        "description" : "This API adds a TimeTracking configuration to your helpdesk.",
-        "operationId" : "saveTimeTrackingSettings",
-        "parameters" : [ {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "requestBody" : {
-          "$ref" : "#/components/requestBodies/saveTimeTrackingSettings_timeTrackingJson"
-        },
-        "responses" : {
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getTimeTrackingJson"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 30,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 900000,
-                  "threshold" : 150,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "secModule",
-          "apihash" : "b9dc397e9829247bf682154cf1db3b67",
-          "module-group" : "timeEntry",
-          "apimethod" : "com.adventnet.support.timetracking.TimeTrackSetupService.saveTimeTrackingSetup"
-        }
-      }
-    },
-    "/api/v1/timeTrackHistory" : {
-      "get" : {
-        "tags" : [ "TimeTracking" ],
-        "summary" : "List history details of billing TimeTrack Settings",
-        "description" : "This API fetches the history of changes made to the billing preferences in time tracking settings. The different events supported are @BILLING_PREFERENCE_ENABLED@, @BILLING_PREFERENCE_DISABLED@, @BILLING_TYPE_SELECTED@, @BILLING_TYPE_CHANGED@, @FIXED_COST_ENTERED@, @FIXED_COST_EDITED@, @AGENT_ADDED@, @AGENT_COST_EDITED@, @AGENT_DELETED@, @PROFILE_ADDED@, @PROFILE_COST_EDITED@, and @PROFILE_DELETED@.",
-        "operationId" : "getTimeTrackBillingHistory",
-        "parameters" : [ {
-          "$ref" : "#/components/parameters/depId"
-        }, {
-          "$ref" : "../common/Common.json#/components/parameters/orgId"
-        } ],
-        "responses" : {
-          "422" : {
-            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
-          },
-          "200" : {
-            "$ref" : "#/components/responses/getTimeTrackingResponse"
-          }
-        },
-        "security" : [ {
-          "org-oauth" : [ "Desk.accessAll.ALL" ]
-        }, {
-          "iam-oauth2-schema" : [ "Desk.settings.READ" ]
-        } ],
-        "x-audience" : [ "external-public" ],
-        "x-custom-url-attribute" : {
-          "security" : {
-            "throttle" : {
-              "inline" : [ {
-                "scope" : "APPSERVER",
-                "rules" : [ {
-                  "duration" : 60000,
-                  "lock-period" : 300000,
-                  "threshold" : 30,
-                  "hip" : false
-                }, {
-                  "duration" : 3600000,
-                  "lock-period" : 900000,
-                  "threshold" : 150,
-                  "hip" : false
-                } ],
-                "window" : "ROLLING",
-                "key" : "url.path+user.zuid"
-              } ]
-            },
-            "extraparams" : {
-              "disable" : true,
-              "ignore" : false
-            },
-            "authentication" : { }
-          },
-          "clan-group" : "secModule",
-          "apihash" : "11425cbe7a87cba0fd23ccafbc55c932",
-          "module-group" : "timeEntry",
-          "apimethod" : "com.adventnet.support.timetracking.TimeTrackSetupService.getTimeTrackHistory"
-        }
-      }
-    }
-  },
-  "components" : {
-    "schemas" : {
-      "timeTrackingJson" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "ticketPreference" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false,
-            "maxProperties" : 5,
-            "minProperties" : 5,
-            "properties" : {
-              "autoTrackAction" : {
-                "type" : [ "null", "object" ],
-                "additionalProperties" : false,
-                "maxProperties" : 9,
-                "minProperties" : 9,
-                "properties" : {
-                  "fieldUpdate" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "onRemoteAssist" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "onChatComplete" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "commentActions" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "approvalActions" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "sendReply" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "manualDraft" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "resolutionActions" : {
-                    "type" : [ "boolean", "null" ]
-                  },
-                  "attachmentActions" : {
-                    "type" : [ "boolean", "null" ]
-                  }
-                },
-                "required" : [ "approvalActions", "attachmentActions", "commentActions", "fieldUpdate", "manualDraft", "onChatComplete", "onRemoteAssist", "resolutionActions", "sendReply" ]
-              },
-              "isReviewTime" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "isAutoPause" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "isHideTimeTracking" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "isAutoTimer" : {
-                "type" : [ "boolean", "null" ]
-              }
-            },
-            "required" : [ "autoTrackAction", "isAutoPause", "isAutoTimer", "isHideTimeTracking", "isReviewTime" ]
-          },
-          "billingType" : {
-            "type" : [ "string", "null" ],
-            "description" : "Type of billing configured. Values supported are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ and @SPECIFIC_COST_PER_PROFILE@ ",
-            "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_AGENT", "SPECIFIC_COST_PER_PROFILE", null ]
-          },
-          "activityPreference" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false,
-            "maxProperties" : 4,
-            "minProperties" : 4,
-            "properties" : {
-              "isTasksEnabled" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "isEventsEnabled" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "canAutoTrackCalls" : {
-                "type" : [ "boolean", "null" ]
-              },
-              "trackMode" : {
-                "type" : [ "string", "null" ],
-                "enum" : [ "CONSECUTIVE", "CONCURRENT" ],
-                "maxLength" : 100,
-                "minLength" : 0
-              }
-            },
-            "required" : [ "canAutoTrackCalls", "isEventsEnabled", "isTasksEnabled", "trackMode" ]
-          },
-          "fixedCost" : {
-            "type" : [ "number", "string", "null" ],
-            "format" : "double",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Cost fixed for either billing category - by ticket or by agent.",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "profiles" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false
-          },
-          "depId" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)",
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "ID of the department in which time tracking must be enabled or disabled.",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "isTimeTracking" : {
-            "type" : [ "boolean", "null" ],
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Time tracking refers to the process of recording the time agents take to resolve tickets. This information can be recorded manually or automatically, based on your organization's requirement and preference. APIs related to this endpoint help you configure the settings for automated time tracking.",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "isBillable" : {
-            "type" : [ "boolean", "null" ],
-            "x-custom-parameters-attributes" : {
-              "removeExif" : false,
-              "filterMatchedContent" : false,
-              "antivirus" : false,
-              "replacementString" : "",
-              "allowInvalid" : false,
-              "descrption" : "Key that returns if the time tracked is billable or not.",
-              "secret" : false,
-              "preserveCharsLimit" : 10,
-              "trim" : false,
-              "internalParam" : false,
-              "preserveChars" : "0,5",
-              "importUrl" : false,
-              "decrypt" : false
-            }
-          },
-          "agents" : {
-            "type" : [ "null", "object" ],
-            "additionalProperties" : false
-          }
-        },
-        "required" : [ "activityPreference", "agents", "billingType", "depId", "fixedCost", "isBillable", "isTimeTracking", "profiles", "ticketPreference" ]
-      },
-      "getBillingTypeChangedHistory" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "newValue" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_AGENT", "SPECIFIC_COST_PER_PROFILE" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "modifiedTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "FIXED_COST_ENTERED", "BILLING_TYPE_CHANGED", "BILLING_PREFERENCE_DISABLED", "BILLING_PREFERENCE_ENABLED", "FIXED_COST_EDITED", "BILLING_TYPE_SELECTED", "AGENT_ADDED", "AGENT_COST_EDITED", "AGENT_DELETED", "PROFILE_ADDED", "PROFILE_COST_EDITED", "PROFILE_DELETED" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "modifiedBy" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "oldValue" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_AGENT", "SPECIFIC_COST_PER_PROFILE" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          }
-        },
-        "required" : [ "modifiedBy", "modifiedTime", "name", "newValue", "oldValue" ]
-      },
-      "getBillingPreferenceEnabledHistory" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "modifiedTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "FIXED_COST_ENTERED", "BILLING_TYPE_CHANGED", "BILLING_PREFERENCE_DISABLED", "BILLING_PREFERENCE_ENABLED", "FIXED_COST_EDITED", "BILLING_TYPE_SELECTED", "AGENT_ADDED", "AGENT_COST_EDITED", "AGENT_DELETED", "PROFILE_ADDED", "PROFILE_COST_EDITED", "PROFILE_DELETED" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "modifiedBy" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          }
-        },
-        "required" : [ "modifiedBy", "modifiedTime", "name" ]
-      },
-      "getFixedCostEditedHistory" : {
-        "type" : [ "null", "object" ],
-        "additionalProperties" : false,
-        "properties" : {
-          "newValue" : {
-            "type" : [ "number", "string", "null" ],
-            "format" : "double"
-          },
-          "modifiedTime" : {
-            "type" : [ "string", "null" ],
-            "maxLength" : 100,
-            "minLength" : 0,
-            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
-          },
-          "name" : {
-            "type" : [ "string", "null" ],
-            "enum" : [ "FIXED_COST_ENTERED", "BILLING_TYPE_CHANGED", "BILLING_PREFERENCE_DISABLED", "BILLING_PREFERENCE_ENABLED", "FIXED_COST_EDITED", "BILLING_TYPE_SELECTED", "AGENT_ADDED", "AGENT_COST_EDITED", "AGENT_DELETED", "PROFILE_ADDED", "PROFILE_COST_EDITED", "PROFILE_DELETED" ],
-            "maxLength" : 100,
-            "minLength" : 0
-          },
-          "modifiedBy" : {
-            "type" : [ "string", "null", "integer" ],
-            "format" : "int64",
-            "pattern" : "([0-9]+)"
-          },
-          "oldValue" : {
-            "type" : [ "number", "string", "null" ],
-            "format" : "double"
-          }
-        },
-        "required" : [ "modifiedBy", "modifiedTime", "name", "newValue", "oldValue" ]
-      },
-      "data" : {
-        "type" : [ "null", "array" ],
-        "items" : {
-          "oneOf" : [ {
-            "$ref" : "#/components/schemas/getBillingTypeChangedHistory"
-          }, {
-            "$ref" : "#/components/schemas/getBillingPreferenceEnabledHistory"
-          }, {
-            "$ref" : "#/components/schemas/getFixedCostEditedHistory"
-          } ]
-        }
-      }
-    },
-    "responses" : {
-      "getTimeTrackingJson" : {
-        "description" : "getTimeTrackingJson template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "additionalProperties" : false,
-              "allOf" : [ {
-                "$ref" : "#/components/schemas/timeTrackingJson"
-              }, {
-                "type" : [ "null", "object" ],
-                "properties" : {
-                  "depId" : {
-                    "type" : [ "string", "null", "integer" ],
-                    "format" : "int64",
-                    "description" : "ID of the department",
-                    "pattern" : "([0-9]+)"
-                  }
-                },
-                "required" : [ "depId" ]
-              } ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "ticketPreference" : {
-                    "autoTrackAction" : {
-                      "fieldUpdate" : true,
-                      "onChatComplete" : true,
-                      "onRemoteAssist" : true,
-                      "commentActions" : true,
-                      "approvalActions" : true,
-                      "sendReply" : true,
-                      "manualDraft" : true,
-                      "resolutionActions" : true,
-                      "attachmentActions" : true
-                    },
-                    "isReviewTime" : "false",
-                    "isAutoPause" : "true",
-                    "isAutoTimer" : "true",
-                    "isHideTimeTracking" : "false"
-                  },
-                  "billingType" : "SPECIFIC_COST_PER_AGENT",
-                  "activityPreference" : {
-                    "isTasksEnabled" : "true",
-                    "trackMode" : "CONSECUTIVE",
-                    "isEventsEnabled" : "true",
-                    "canAutoTrackCalls" : "true"
-                  },
-                  "fixedCost" : "1000",
-                  "profiles" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ],
-                  "depId" : "1892000000006907",
-                  "isTimeTracking" : "true",
-                  "isBillable" : "true",
-                  "agents" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      },
-      "getTimeTrackingResponse" : {
-        "description" : "getTimeTrackingResponse template definitions",
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "data" : {
-                  "$ref" : "#/components/schemas/data"
-                }
-              },
-              "required" : [ "data" ]
-            },
-            "examples" : {
-              "Valid responses Definitions" : {
-                "value" : {
-                  "data" : [ {
-                    "owner" : [ {
-                      "photoURL" : "'https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20'",
-                      "name" : "meenakshi"
-                    } ],
-                    "modifiedTime" : 1519044829000,
-                    "agentId" : "15000000009148",
-                    "name" : "AGENT_DELETED",
-                    "modifiedBy" : "15000000009148"
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166891&nps=404&exp=600'",
-                      "name" : "meenakshi"
-                    },
-                    "modifiedTime" : 1519044829000,
-                    "agentId" : "15000000009321",
-                    "cost" : "100",
-                    "name" : "AGENT_ADDED",
-                    "modifiedBy" : "15000000009148",
-                    "modifiedAgent" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    }
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "modifiedTime" : 1519044317000,
-                    "agentId" : "15000000009148",
-                    "cost" : "100",
-                    "name" : "AGENT_ADDED",
-                    "modifiedBy" : "15000000009148",
-                    "modifiedAgent" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    }
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "newValue" : "SPECIFIC_COST_PER_AGENT",
-                    "modifiedTime" : 1519044317000,
-                    "name" : "BILLING_TYPE_CHANGED",
-                    "modifiedBy" : "15000000009148",
-                    "oldValue" : "FIXED_COST_FOR_TICKETS",
-                    "modifiedAgent" : null
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "modifiedTime" : 1518167350000,
-                    "name" : "BILLING_PREFERENCE_ENABLED",
-                    "modifiedBy" : "15000000009148"
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "newValue" : null,
-                    "modifiedTime" : 1518167337000,
-                    "name" : "FIXED_COST_ENTERED",
-                    "modifiedBy" : "15000000009148",
-                    "oldValue" : null,
-                    "modifiedAgent" : null
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "newValue" : "FIXED_COST_FOR_TICKETS",
-                    "modifiedTime" : 1518167337000,
-                    "name" : "BILLING_TYPE_SELECTED",
-                    "modifiedBy" : "15000000009148",
-                    "oldValue" : null,
-                    "modifiedAgent" : null
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "modifiedTime" : 1518162601000,
-                    "name" : "BILLING_PREFERENCE_DISABLED",
-                    "modifiedBy" : "15000000009148",
-                    "modifiedAgent" : null
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "newValue" : "1300",
-                    "modifiedTime" : 1518153180000,
-                    "name" : "FIXED_COST_ENTERED",
-                    "modifiedBy" : "15000000009148",
-                    "oldValue" : null,
-                    "modifiedAgent" : null
-                  }, {
-                    "owner" : {
-                      "photoURL" : "https://contacts.zoho.com/file?t=user&fs=thumb&ID=5166343&nps=404&exp=20",
-                      "name" : "meenakshi"
-                    },
-                    "newValue" : "FIXED_COST_FOR_AGENTS",
-                    "modifiedTime" : 1518153180000,
-                    "name" : "BILLING_TYPE_CHANGED",
-                    "modifiedBy" : "15000000009148",
-                    "oldValue" : "FIXED_COST_FOR_TICKETS",
-                    "modifiedAgent" : null
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-response-attributes" : {
-          "disable-safe-headers" : "[]"
-        }
-      }
-    },
-    "parameters" : {
-      "depId" : {
-        "name" : "depId",
-        "in" : "query",
-        "description" : "ID of the department",
-        "required" : true,
-        "style" : "form",
-        "explode" : true,
-        "schema" : {
-          "type" : [ "string", "null", "integer" ],
-          "format" : "int64",
-          "description" : "ID of the department",
-          "pattern" : "([0-9]+)"
-        }
-      }
-    },
-    "requestBodies" : {
-      "timeTrackingJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "ticketPreference" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false,
-                  "maxProperties" : 5,
-                  "minProperties" : 5,
-                  "properties" : {
-                    "autoTrackAction" : {
-                      "type" : [ "null", "object" ],
-                      "additionalProperties" : false,
-                      "maxProperties" : 9,
-                      "minProperties" : 9,
-                      "properties" : {
-                        "fieldUpdate" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when upaating field in a ticket in auto track mode"
-                        },
-                        "onRemoteAssist" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry for remote assist in a ticket in auto track mode. This is applicable only for assist integrated portals",
-                          "x-audience" : [ "company-internal" ]
-                        },
-                        "onChatComplete" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when closing a chat for a ticket in auto track mode"
-                        },
-                        "commentActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when commenting in a ticket in auto track mode"
-                        },
-                        "approvalActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry while create, edit, delete approvals in a ticket in auto track mode"
-                        },
-                        "sendReply" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when replying in a ticket in auto track mode"
-                        },
-                        "manualDraft" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when saving draft manually in a ticket in auto track mode"
-                        },
-                        "resolutionActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when create, edit, delete resolution in a ticket in auto track mode"
-                        },
-                        "attachmentActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry while create, edit, delete attachments in a ticket in auto track mode"
-                        }
-                      },
-                      "required" : [ "approvalActions", "attachmentActions", "commentActions", "fieldUpdate", "manualDraft", "onChatComplete", "onRemoteAssist", "resolutionActions", "sendReply" ]
-                    },
-                    "isReviewTime" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isAutoPause" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isHideTimeTracking" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isAutoTimer" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    }
-                  },
-                  "required" : [ "autoTrackAction", "isAutoPause", "isAutoTimer", "isHideTimeTracking", "isReviewTime" ]
-                },
-                "billingType" : {
-                  "type" : [ "string", "null" ],
-                  "description" : "Type of billing configured. Values supported are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ and @SPECIFIC_COST_PER_PROFILE@ ",
-                  "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_AGENT", "SPECIFIC_COST_PER_PROFILE", null ]
-                },
-                "activityPreference" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false,
-                  "maxProperties" : 4,
-                  "minProperties" : 4,
-                  "properties" : {
-                    "isTasksEnabled" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for tasks in manual mode"
-                    },
-                    "isEventsEnabled" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for events in manual mode"
-                    },
-                    "canAutoTrackCalls" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for calls in auto mode"
-                    },
-                    "trackMode" : {
-                      "type" : [ "string", "null" ],
-                      "description" : "Track Mode for activity. Supported values arw @CONSECUTIVE@ @CONCURRENT@",
-                      "enum" : [ "CONSECUTIVE", "CONCURRENT" ],
-                      "maxLength" : 100,
-                      "minLength" : 0
-                    }
-                  },
-                  "required" : [ "canAutoTrackCalls", "isEventsEnabled", "isTasksEnabled", "trackMode" ]
-                },
-                "fixedCost" : {
-                  "type" : [ "number", "string", "null" ],
-                  "format" : "double",
-                  "description" : "Cost fixed for either billing category - by ticket or by agent."
-                },
-                "profiles" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false
-                },
-                "depId" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "description" : "ID of the department in which time tracking must be enabled or disabled.",
-                  "pattern" : "([0-9]+)"
-                },
-                "isTimeTracking" : {
-                  "type" : [ "boolean", "null" ],
-                  "description" : "Time tracking refers to the process of recording the time agents take to resolve tickets. This information can be recorded manually or automatically, based on your organization's requirement and preference. APIs related to this endpoint help you configure the settings for automated time tracking."
-                },
-                "isBillable" : {
-                  "type" : [ "boolean", "null" ],
-                  "description" : "Key that returns if the time tracked is billable or not."
-                },
-                "agents" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false
-                }
-              },
-              "required" : [ "depId", "isTimeTracking" ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "ticketPreference" : {
-                    "autoTrackAction" : {
-                      "fieldUpdate" : true,
-                      "onChatComplete" : true,
-                      "onRemoteAssist" : true,
-                      "commentActions" : true,
-                      "approvalActions" : true,
-                      "sendReply" : true,
-                      "manualDraft" : true,
-                      "resolutionActions" : true,
-                      "attachmentActions" : true
-                    },
-                    "isReviewTime" : "false",
-                    "isAutoPause" : "true",
-                    "isAutoTimer" : "true",
-                    "isHideTimeTracking" : "false"
-                  },
-                  "billingType" : "SPECIFIC_COST_PER_AGENT",
-                  "activityPreference" : {
-                    "isTasksEnabled" : "true",
-                    "trackMode" : "CONSECUTIVE",
-                    "isEventsEnabled" : "true",
-                    "canAutoTrackCalls" : "true"
-                  },
-                  "fixedCost" : "1000",
-                  "profiles" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ],
-                  "depId" : "1892000000006907",
-                  "isTimeTracking" : "true",
-                  "timerAction" : "ADD",
-                  "isBillable" : "true",
-                  "agents" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      },
-      "saveTimeTrackingSettings_timeTrackingJson" : {
-        "content" : {
-          "application/json" : {
-            "schema" : {
-              "type" : [ "null", "object" ],
-              "additionalProperties" : false,
-              "properties" : {
-                "ticketPreference" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false,
-                  "maxProperties" : 5,
-                  "minProperties" : 5,
-                  "properties" : {
-                    "autoTrackAction" : {
-                      "type" : [ "null", "object" ],
-                      "additionalProperties" : false,
-                      "maxProperties" : 9,
-                      "minProperties" : 9,
-                      "properties" : {
-                        "fieldUpdate" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when upaating field in a ticket in auto track mode"
-                        },
-                        "onRemoteAssist" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry for remote assist in a ticket in auto track mode. This is applicable only for assist integrated portals",
-                          "x-audience" : [ "company-internal" ]
-                        },
-                        "onChatComplete" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when closing a chat for a ticket in auto track mode"
-                        },
-                        "commentActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when commenting in a ticket in auto track mode"
-                        },
-                        "approvalActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry while create, edit, delete approvals in a ticket in auto track mode"
-                        },
-                        "sendReply" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when replying in a ticket in auto track mode"
-                        },
-                        "manualDraft" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when saving draft manually in a ticket in auto track mode"
-                        },
-                        "resolutionActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry when create, edit, delete resolution in a ticket in auto track mode"
-                        },
-                        "attachmentActions" : {
-                          "type" : [ "boolean", "null" ],
-                          "description" : "Whether to create timeentry while create, edit, delete attachments in a ticket in auto track mode"
-                        }
-                      },
-                      "required" : [ "approvalActions", "attachmentActions", "commentActions", "fieldUpdate", "manualDraft", "onChatComplete", "onRemoteAssist", "resolutionActions", "sendReply" ]
-                    },
-                    "isReviewTime" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isAutoPause" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isHideTimeTracking" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    },
-                    "isAutoTimer" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "Type of track preference (either Manual  Automatic)"
-                    }
-                  },
-                  "required" : [ "autoTrackAction", "isAutoPause", "isAutoTimer", "isHideTimeTracking", "isReviewTime" ]
-                },
-                "billingType" : {
-                  "type" : [ "string", "null" ],
-                  "description" : "Type of billing configured. Values supported are @FIXED_COST_FOR_TICKETS@ @FIXED_COST_FOR_AGENTS@ @SPECIFIC_COST_PER_AGENT@ and @SPECIFIC_COST_PER_PROFILE@ ",
-                  "enum" : [ "FIXED_COST_FOR_TICKETS", "FIXED_COST_FOR_AGENTS", "SPECIFIC_COST_PER_AGENT", "SPECIFIC_COST_PER_PROFILE", null ]
-                },
-                "activityPreference" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false,
-                  "maxProperties" : 4,
-                  "minProperties" : 4,
-                  "properties" : {
-                    "isTasksEnabled" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for tasks in manual mode"
-                    },
-                    "isEventsEnabled" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for events in manual mode"
-                    },
-                    "canAutoTrackCalls" : {
-                      "type" : [ "boolean", "null" ],
-                      "description" : "To enable time tracking for calls in auto mode"
-                    },
-                    "trackMode" : {
-                      "type" : [ "string", "null" ],
-                      "description" : "Track Mode for activity. Supported values arw @CONSECUTIVE@ @CONCURRENT@",
-                      "enum" : [ "CONSECUTIVE", "CONCURRENT" ],
-                      "maxLength" : 100,
-                      "minLength" : 0
-                    }
-                  },
-                  "required" : [ "canAutoTrackCalls", "isEventsEnabled", "isTasksEnabled", "trackMode" ]
-                },
-                "fixedCost" : {
-                  "type" : [ "number", "string", "null" ],
-                  "format" : "double",
-                  "description" : "Cost fixed for either billing category - by ticket or by agent."
-                },
-                "profiles" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false
-                },
-                "depId" : {
-                  "type" : [ "string", "null", "integer" ],
-                  "format" : "int64",
-                  "description" : "ID of the department in which time tracking must be enabled or disabled.",
-                  "pattern" : "([0-9]+)"
-                },
-                "isTimeTracking" : {
-                  "type" : [ "boolean", "null" ],
-                  "description" : "Time tracking refers to the process of recording the time agents take to resolve tickets. This information can be recorded manually or automatically, based on your organization's requirement and preference. APIs related to this endpoint help you configure the settings for automated time tracking."
-                },
-                "isBillable" : {
-                  "type" : [ "boolean", "null" ],
-                  "description" : "Key that returns if the time tracked is billable or not."
-                },
-                "agents" : {
-                  "type" : [ "null", "object" ],
-                  "additionalProperties" : false
-                }
-              },
-              "required" : [ "depId", "isTimeTracking" ]
-            },
-            "examples" : {
-              "Valid requestBody Definitions" : {
-                "value" : {
-                  "ticketPreference" : {
-                    "autoTrackAction" : {
-                      "fieldUpdate" : true,
-                      "onChatComplete" : true,
-                      "onRemoteAssist" : true,
-                      "commentActions" : true,
-                      "approvalActions" : true,
-                      "sendReply" : true,
-                      "manualDraft" : true,
-                      "resolutionActions" : true,
-                      "attachmentActions" : true
-                    },
-                    "isReviewTime" : "false",
-                    "isAutoPause" : "true",
-                    "isAutoTimer" : "true",
-                    "isHideTimeTracking" : "false"
-                  },
-                  "billingType" : "SPECIFIC_COST_PER_AGENT",
-                  "activityPreference" : {
-                    "isTasksEnabled" : "true",
-                    "trackMode" : "CONSECUTIVE",
-                    "isEventsEnabled" : "true",
-                    "canAutoTrackCalls" : "true"
-                  },
-                  "fixedCost" : "1000",
-                  "profiles" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ],
-                  "depId" : "1892000000006907",
-                  "isTimeTracking" : "true",
-                  "isBillable" : "true",
-                  "agents" : [ {
-                    "cost" : "100",
-                    "id" : "1"
-                  }, {
-                    "cost" : "200",
-                    "id" : "2"
-                  } ]
-                }
-              }
-            }
-          }
-        },
-        "x-custom-request-body-attributes" : {
-          "non-empty" : false,
-          "allow-invalid" : false
-        }
-      }
-    },
-    "securitySchemes" : {
-      "cookie-auth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
-      },
-      "org-oauth" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
-      },
-      "iam-oauth2-schema" : {
-        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
-      }
-    }
-  },
-  "x-entity" : "TimeTracking"
-}