@webex/contact-center 3.12.0-next.13 → 3.12.0-next.130
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.sdd/manifest.json +884 -0
- package/AGENTS.md +94 -0
- package/ai-docs/ARCHITECTURE.md +168 -0
- package/ai-docs/CONTRACTS.md +53 -0
- package/ai-docs/GETTING_STARTED.md +168 -0
- package/ai-docs/GLOSSARY.md +43 -0
- package/ai-docs/README.md +138 -0
- package/ai-docs/REVIEW_CHECKLIST.md +41 -0
- package/ai-docs/RULES.md +444 -0
- package/ai-docs/SECURITY.md +52 -0
- package/ai-docs/SERVICE_STATE.md +52 -0
- package/ai-docs/SPEC_INDEX.md +65 -0
- package/ai-docs/adr/0001-spec-source-policy.md +55 -0
- package/ai-docs/adr/README.md +8 -0
- package/ai-docs/adr/_adr-template.md +31 -0
- package/ai-docs/contact-center-spec.md +382 -0
- package/ai-docs/features/consult-transfer-list-policy/spec/feature-spec.md +362 -0
- package/ai-docs/features/contact-owner-change-refactor.md +78 -0
- package/ai-docs/features/generated-spec-conformance-fidelity-remediation/spec/feature-spec.md +117 -0
- package/ai-docs/features/residual-warning-coverage-completion/spec/feature-spec.md +203 -0
- package/ai-docs/features/validator-code-fidelity-drift-fix/spec/feature-spec.md +315 -0
- package/ai-docs/patterns/event-driven-patterns.md +485 -0
- package/ai-docs/patterns/testing-patterns.md +480 -0
- package/ai-docs/patterns/typescript-patterns.md +365 -0
- package/ai-docs/templates/README.md +102 -0
- package/ai-docs/templates/documentation/create-agents-md.md +240 -0
- package/ai-docs/templates/documentation/create-architecture-md.md +295 -0
- package/ai-docs/templates/existing-service/bug-fix.md +254 -0
- package/ai-docs/templates/existing-service/feature-enhancement.md +450 -0
- package/ai-docs/templates/new-method/00-master.md +80 -0
- package/ai-docs/templates/new-method/01-requirements.md +232 -0
- package/ai-docs/templates/new-method/02-implementation.md +295 -0
- package/ai-docs/templates/new-method/03-tests.md +201 -0
- package/ai-docs/templates/new-method/04-validation.md +141 -0
- package/ai-docs/templates/new-service/00-master.md +109 -0
- package/ai-docs/templates/new-service/01-pre-questions.md +159 -0
- package/ai-docs/templates/new-service/02-code-generation.md +346 -0
- package/ai-docs/templates/new-service/03-integration.md +178 -0
- package/ai-docs/templates/new-service/04-test-generation.md +205 -0
- package/ai-docs/templates/new-service/05-validation.md +145 -0
- package/dist/cc.js +971 -42
- package/dist/cc.js.map +1 -1
- package/dist/config.js +13 -0
- package/dist/config.js.map +1 -1
- package/dist/constants.js +31 -3
- package/dist/constants.js.map +1 -1
- package/dist/index.js +45 -15
- package/dist/index.js.map +1 -1
- package/dist/metrics/MetricsManager.js +16 -0
- package/dist/metrics/MetricsManager.js.map +1 -1
- package/dist/metrics/behavioral-events.js +205 -0
- package/dist/metrics/behavioral-events.js.map +1 -1
- package/dist/metrics/constants.js +48 -4
- package/dist/metrics/constants.js.map +1 -1
- package/dist/services/AddressBook.js +18 -15
- package/dist/services/AddressBook.js.map +1 -1
- package/dist/services/AnswerCallOnWebexService.js +202 -0
- package/dist/services/AnswerCallOnWebexService.js.map +1 -0
- package/dist/services/ApiAiAssistant.js +269 -9
- package/dist/services/ApiAiAssistant.js.map +1 -1
- package/dist/services/EntryPoint.js +46 -68
- package/dist/services/EntryPoint.js.map +1 -1
- package/dist/services/Queue.js +27 -22
- package/dist/services/Queue.js.map +1 -1
- package/dist/services/UserPreference.js +427 -0
- package/dist/services/UserPreference.js.map +1 -0
- package/dist/services/WebexCrossClientService.js +222 -0
- package/dist/services/WebexCrossClientService.js.map +1 -0
- package/dist/services/WxAppTelephonyMercurySync.js +108 -0
- package/dist/services/WxAppTelephonyMercurySync.js.map +1 -0
- package/dist/services/config/Util.js +11 -4
- package/dist/services/config/Util.js.map +1 -1
- package/dist/services/config/constants.js +41 -7
- package/dist/services/config/constants.js.map +1 -1
- package/dist/services/config/index.js +51 -0
- package/dist/services/config/index.js.map +1 -1
- package/dist/services/config/types.js +57 -12
- package/dist/services/config/types.js.map +1 -1
- package/dist/services/core/Err.js.map +1 -1
- package/dist/services/core/Utils.js +111 -32
- package/dist/services/core/Utils.js.map +1 -1
- package/dist/services/core/WebexRequest.js +6 -2
- package/dist/services/core/WebexRequest.js.map +1 -1
- package/dist/services/core/aqm-reqs.js +28 -14
- package/dist/services/core/aqm-reqs.js.map +1 -1
- package/dist/services/core/types.js.map +1 -1
- package/dist/services/core/websocket/WebSocketManager.js +2 -1
- package/dist/services/core/websocket/WebSocketManager.js.map +1 -1
- package/dist/services/core/websocket/types.js.map +1 -1
- package/dist/services/index.js +1 -1
- package/dist/services/index.js.map +1 -1
- package/dist/services/task/Task.js +754 -0
- package/dist/services/task/Task.js.map +1 -0
- package/dist/services/task/TaskFactory.js +49 -0
- package/dist/services/task/TaskFactory.js.map +1 -0
- package/dist/services/task/TaskManager.js +1172 -521
- package/dist/services/task/TaskManager.js.map +1 -1
- package/dist/services/task/TaskUtils.js +211 -27
- package/dist/services/task/TaskUtils.js.map +1 -1
- package/dist/services/task/WebexCallingUtils.js +70 -0
- package/dist/services/task/WebexCallingUtils.js.map +1 -0
- package/dist/services/task/constants.js +12 -2
- package/dist/services/task/constants.js.map +1 -1
- package/dist/services/task/contact.js +29 -0
- package/dist/services/task/contact.js.map +1 -1
- package/dist/services/task/dialer.js +78 -0
- package/dist/services/task/dialer.js.map +1 -1
- package/dist/services/task/digital/Digital.js +78 -0
- package/dist/services/task/digital/Digital.js.map +1 -0
- package/dist/services/task/state-machine/TaskStateMachine.js +982 -0
- package/dist/services/task/state-machine/TaskStateMachine.js.map +1 -0
- package/dist/services/task/state-machine/actions.js +572 -0
- package/dist/services/task/state-machine/actions.js.map +1 -0
- package/dist/services/task/state-machine/constants.js +161 -0
- package/dist/services/task/state-machine/constants.js.map +1 -0
- package/dist/services/task/state-machine/guards.js +379 -0
- package/dist/services/task/state-machine/guards.js.map +1 -0
- package/dist/services/task/state-machine/index.js +53 -0
- package/dist/services/task/state-machine/index.js.map +1 -0
- package/dist/services/task/state-machine/types.js +54 -0
- package/dist/services/task/state-machine/types.js.map +1 -0
- package/dist/services/task/state-machine/uiControlsComputer.js +703 -0
- package/dist/services/task/state-machine/uiControlsComputer.js.map +1 -0
- package/dist/services/task/taskDataNormalizer.js +99 -0
- package/dist/services/task/taskDataNormalizer.js.map +1 -0
- package/dist/services/task/types.js +228 -5
- package/dist/services/task/types.js.map +1 -1
- package/dist/services/task/voice/Voice.js +1485 -0
- package/dist/services/task/voice/Voice.js.map +1 -0
- package/dist/services/task/voice/WebRTC.js +152 -0
- package/dist/services/task/voice/WebRTC.js.map +1 -0
- package/dist/services/task/voice/wxAppVoiceMethods.js +354 -0
- package/dist/services/task/voice/wxAppVoiceMethods.js.map +1 -0
- package/dist/services/wxAppDiagnosticLogging.js +122 -0
- package/dist/services/wxAppDiagnosticLogging.js.map +1 -0
- package/dist/services/wxAppTelephonyUtils.js +19 -0
- package/dist/services/wxAppTelephonyUtils.js.map +1 -0
- package/dist/types/cc.d.ts +193 -6
- package/dist/types/config.d.ts +13 -0
- package/dist/types/constants.d.ts +29 -1
- package/dist/types/index.d.ts +35 -8
- package/dist/types/metrics/MetricsManager.d.ts +6 -0
- package/dist/types/metrics/constants.d.ts +43 -1
- package/dist/types/services/AddressBook.d.ts +2 -1
- package/dist/types/services/AnswerCallOnWebexService.d.ts +38 -0
- package/dist/types/services/ApiAiAssistant.d.ts +56 -5
- package/dist/types/services/EntryPoint.d.ts +7 -5
- package/dist/types/services/Queue.d.ts +5 -3
- package/dist/types/services/UserPreference.d.ts +118 -0
- package/dist/types/services/WebexCrossClientService.d.ts +32 -0
- package/dist/types/services/WxAppTelephonyMercurySync.d.ts +28 -0
- package/dist/types/services/config/constants.d.ts +34 -5
- package/dist/types/services/config/types.d.ts +197 -12
- package/dist/types/services/core/Err.d.ts +6 -0
- package/dist/types/services/core/Utils.d.ts +35 -13
- package/dist/types/services/core/WebexRequest.d.ts +1 -0
- package/dist/types/services/core/types.d.ts +2 -0
- package/dist/types/services/core/websocket/WebSocketManager.d.ts +1 -0
- package/dist/types/services/core/websocket/types.d.ts +1 -1
- package/dist/types/services/index.d.ts +1 -1
- package/dist/types/services/task/Task.d.ts +175 -0
- package/dist/types/services/task/TaskFactory.d.ts +13 -0
- package/dist/types/services/task/TaskUtils.d.ts +48 -2
- package/dist/types/services/task/WebexCallingUtils.d.ts +11 -0
- package/dist/types/services/task/constants.d.ts +10 -0
- package/dist/types/services/task/contact.d.ts +4 -0
- package/dist/types/services/task/dialer.d.ts +30 -0
- package/dist/types/services/task/digital/Digital.d.ts +22 -0
- package/dist/types/services/task/state-machine/TaskStateMachine.d.ts +1442 -0
- package/dist/types/services/task/state-machine/actions.d.ts +10 -0
- package/dist/types/services/task/state-machine/constants.d.ts +107 -0
- package/dist/types/services/task/state-machine/guards.d.ts +103 -0
- package/dist/types/services/task/state-machine/index.d.ts +13 -0
- package/dist/types/services/task/state-machine/types.d.ts +277 -0
- package/dist/types/services/task/state-machine/uiControlsComputer.d.ts +9 -0
- package/dist/types/services/task/taskDataNormalizer.d.ts +10 -0
- package/dist/types/services/task/types.d.ts +680 -66
- package/dist/types/services/task/voice/Voice.d.ts +227 -0
- package/dist/types/services/task/voice/WebRTC.d.ts +53 -0
- package/dist/types/services/task/voice/wxAppVoiceMethods.d.ts +55 -0
- package/dist/types/services/wxAppDiagnosticLogging.d.ts +51 -0
- package/dist/types/services/wxAppTelephonyUtils.d.ts +5 -0
- package/dist/types/types.d.ts +205 -9
- package/dist/types/utils/PageCache.d.ts +20 -3
- package/dist/types/webex.d.ts +1 -0
- package/dist/types.js +162 -4
- package/dist/types.js.map +1 -1
- package/dist/utils/PageCache.js +19 -5
- package/dist/utils/PageCache.js.map +1 -1
- package/dist/webex.js +22 -2
- package/dist/webex.js.map +1 -1
- package/package.json +16 -12
- package/src/cc.ts +1289 -112
- package/src/config.ts +13 -0
- package/src/constants.ts +29 -1
- package/src/index.ts +36 -5
- package/src/metrics/MetricsManager.ts +16 -0
- package/src/metrics/ai-docs/AGENTS.md +350 -0
- package/src/metrics/ai-docs/ARCHITECTURE.md +338 -0
- package/src/metrics/ai-docs/metrics-spec.md +921 -0
- package/src/metrics/behavioral-events.ts +212 -0
- package/src/metrics/constants.ts +52 -4
- package/src/services/AddressBook.ts +17 -6
- package/src/services/AnswerCallOnWebexService.ts +239 -0
- package/src/services/ApiAiAssistant.ts +356 -9
- package/src/services/EntryPoint.ts +59 -60
- package/src/services/Queue.ts +29 -12
- package/src/services/UserPreference.ts +509 -0
- package/src/services/WebexCrossClientService.ts +293 -0
- package/src/services/WxAppTelephonyMercurySync.ts +142 -0
- package/src/services/agent/ai-docs/AGENTS.md +240 -0
- package/src/services/agent/ai-docs/ARCHITECTURE.md +304 -0
- package/src/services/agent/ai-docs/agent-spec.md +505 -0
- package/src/services/ai-docs/AGENTS.md +386 -0
- package/src/services/ai-docs/services-spec.md +505 -0
- package/src/services/config/Util.ts +12 -3
- package/src/services/config/ai-docs/AGENTS.md +255 -0
- package/src/services/config/ai-docs/ARCHITECTURE.md +426 -0
- package/src/services/config/ai-docs/config-spec.md +686 -0
- package/src/services/config/constants.ts +46 -6
- package/src/services/config/index.ts +65 -0
- package/src/services/config/types.ts +197 -13
- package/src/services/core/Err.ts +3 -0
- package/src/services/core/Utils.ts +127 -37
- package/src/services/core/WebexRequest.ts +3 -1
- package/src/services/core/ai-docs/AGENTS.md +381 -0
- package/src/services/core/ai-docs/ARCHITECTURE.md +698 -0
- package/src/services/core/ai-docs/core-spec.md +787 -0
- package/src/services/core/aqm-reqs.ts +30 -15
- package/src/services/core/types.ts +2 -0
- package/src/services/core/websocket/WebSocketManager.ts +2 -0
- package/src/services/core/websocket/types.ts +1 -1
- package/src/services/index.ts +1 -1
- package/src/services/task/Task.ts +908 -0
- package/src/services/task/TaskFactory.ts +60 -0
- package/src/services/task/TaskManager.ts +1419 -608
- package/src/services/task/TaskUtils.ts +303 -25
- package/src/services/task/WebexCallingUtils.ts +136 -0
- package/src/services/task/ai-docs/AGENTS.md +457 -0
- package/src/services/task/ai-docs/ARCHITECTURE.md +595 -0
- package/src/services/task/ai-docs/task-spec.md +1474 -0
- package/src/services/task/constants.ts +10 -0
- package/src/services/task/contact.ts +30 -0
- package/src/services/task/dialer.ts +80 -0
- package/src/services/task/digital/Digital.ts +97 -0
- package/src/services/task/state-machine/TaskStateMachine.ts +1320 -0
- package/src/services/task/state-machine/actions.ts +741 -0
- package/src/services/task/state-machine/ai-docs/AGENTS.md +460 -0
- package/src/services/task/state-machine/ai-docs/ARCHITECTURE.md +1156 -0
- package/src/services/task/state-machine/ai-docs/task-state-machine-spec.md +2247 -0
- package/src/services/task/state-machine/constants.ts +172 -0
- package/src/services/task/state-machine/guards.ts +442 -0
- package/src/services/task/state-machine/index.ts +28 -0
- package/src/services/task/state-machine/types.ts +258 -0
- package/src/services/task/state-machine/uiControlsComputer.ts +1135 -0
- package/src/services/task/taskDataNormalizer.ts +137 -0
- package/src/services/task/types.ts +819 -70
- package/src/services/task/voice/Voice.ts +1851 -0
- package/src/services/task/voice/WebRTC.ts +191 -0
- package/src/services/task/voice/wxAppVoiceMethods.ts +516 -0
- package/src/services/wxAppDiagnosticLogging.ts +174 -0
- package/src/services/wxAppTelephonyUtils.ts +14 -0
- package/src/types.ts +262 -11
- package/src/utils/AGENTS.md +289 -0
- package/src/utils/PageCache.ts +38 -5
- package/src/utils/ai-docs/utils-spec.md +391 -0
- package/src/webex.js +10 -0
- package/test/unit/spec/cc.ts +2210 -119
- package/test/unit/spec/logger-proxy.ts +70 -0
- package/test/unit/spec/metrics/MetricsManager.ts +25 -0
- package/test/unit/spec/metrics/behavioral-events.ts +60 -0
- package/test/unit/spec/services/AddressBook.ts +37 -6
- package/test/unit/spec/services/AnswerCallOnWebexService.ts +264 -0
- package/test/unit/spec/services/ApiAiAssistant.ts +311 -21
- package/test/unit/spec/services/EntryPoint.ts +87 -40
- package/test/unit/spec/services/Queue.ts +123 -12
- package/test/unit/spec/services/UserPreference.ts +401 -0
- package/test/unit/spec/services/WebCallingService.ts +7 -1
- package/test/unit/spec/services/WebexCrossClientService.ts +467 -0
- package/test/unit/spec/services/WxAppTelephonyMercurySync.ts +136 -0
- package/test/unit/spec/services/config/Util.ts +129 -0
- package/test/unit/spec/services/config/index.ts +97 -29
- package/test/unit/spec/services/core/Utils.ts +425 -8
- package/test/unit/spec/services/core/WebexRequest.ts +3 -1
- package/test/unit/spec/services/core/aqm-reqs.ts +113 -1
- package/test/unit/spec/services/core/websocket/WebSocketManager.ts +66 -40
- package/test/unit/spec/services/task/AutoWrapup.ts +63 -0
- package/test/unit/spec/services/task/Task.ts +745 -0
- package/test/unit/spec/services/task/TaskFactory.ts +99 -0
- package/test/unit/spec/services/task/TaskManager.ts +2518 -1494
- package/test/unit/spec/services/task/TaskUtils.ts +235 -0
- package/test/unit/spec/services/task/WebexCallingUtils.ts +153 -0
- package/test/unit/spec/services/task/contact.ts +33 -0
- package/test/unit/spec/services/task/dialer.ts +190 -0
- package/test/unit/spec/services/task/digital/Digital.ts +105 -0
- package/test/unit/spec/services/task/state-machine/TaskStateMachine.ts +4060 -0
- package/test/unit/spec/services/task/state-machine/guards.ts +839 -0
- package/test/unit/spec/services/task/state-machine/types.ts +18 -0
- package/test/unit/spec/services/task/state-machine/uiControlsComputer.ts +3101 -0
- package/test/unit/spec/services/task/taskTestUtils.ts +87 -0
- package/test/unit/spec/services/task/voice/Voice.ts +2061 -0
- package/test/unit/spec/services/task/voice/WebRTC.ts +235 -0
- package/test/unit/spec/services/task/voice/wxAppVoiceMethods.ts +603 -0
- package/test/unit/spec/services/wxAppDiagnosticLogging.ts +143 -0
- package/test/unit/spec/wellnessSampleUtils.ts +288 -0
- package/umd/contact-center.min.js +2 -2
- package/umd/contact-center.min.js.map +1 -1
- package/dist/services/task/index.js +0 -1525
- package/dist/services/task/index.js.map +0 -1
- package/dist/types/services/task/index.d.ts +0 -650
- package/src/services/task/index.ts +0 -1801
- package/test/unit/spec/services/task/index.ts +0 -2184
|
@@ -90,6 +90,12 @@ export interface CacheValidationParams {
|
|
|
90
90
|
attributes?: string;
|
|
91
91
|
/** Sort by parameter */
|
|
92
92
|
sortBy?: string;
|
|
93
|
+
/** Desktop-profile filtering changes the returned result set */
|
|
94
|
+
desktopProfileFilter?: boolean;
|
|
95
|
+
/** Provisioning-view filtering changes the returned result set */
|
|
96
|
+
provisioningView?: boolean;
|
|
97
|
+
/** Single-object response mode changes the response shape */
|
|
98
|
+
singleObjectResponse?: boolean;
|
|
93
99
|
}
|
|
94
100
|
/**
|
|
95
101
|
* Page cache utility class for managing paginated API response caching.
|
|
@@ -103,8 +109,18 @@ export interface CacheValidationParams {
|
|
|
103
109
|
* // Create a cache instance for a specific data type
|
|
104
110
|
* const cache = new PageCache<AddressBookEntry>('AddressBook');
|
|
105
111
|
*
|
|
106
|
-
* // Check if we can use cache
|
|
107
|
-
* if (
|
|
112
|
+
* // Check if we can use cache for the complete result/response-shape input set
|
|
113
|
+
* if (
|
|
114
|
+
* cache.canUseCache({
|
|
115
|
+
* search,
|
|
116
|
+
* filter,
|
|
117
|
+
* attributes,
|
|
118
|
+
* sortBy,
|
|
119
|
+
* desktopProfileFilter,
|
|
120
|
+
* provisioningView,
|
|
121
|
+
* singleObjectResponse,
|
|
122
|
+
* })
|
|
123
|
+
* ) {
|
|
108
124
|
* const cacheKey = cache.buildCacheKey(orgId, page, pageSize);
|
|
109
125
|
* const cachedPage = cache.getCachedPage(cacheKey);
|
|
110
126
|
*
|
|
@@ -128,7 +144,8 @@ export declare class PageCache<T> {
|
|
|
128
144
|
constructor(apiName: string);
|
|
129
145
|
/**
|
|
130
146
|
* Checks if cache can be used for the given parameters.
|
|
131
|
-
* Cache is only used for simple pagination without
|
|
147
|
+
* Cache is only used for simple pagination without query variants or enabled
|
|
148
|
+
* result/response-shape flags.
|
|
132
149
|
* @param {CacheValidationParams} params - Parameters to validate
|
|
133
150
|
* @returns {boolean} True if cache can be used
|
|
134
151
|
* @public
|
package/dist/types/webex.d.ts
CHANGED
package/dist/types.js
CHANGED
|
@@ -3,7 +3,7 @@
|
|
|
3
3
|
Object.defineProperty(exports, "__esModule", {
|
|
4
4
|
value: true
|
|
5
5
|
});
|
|
6
|
-
exports.LoginOption = exports.LOGGING_LEVEL = exports.HTTP_METHODS = exports.AIAssistantEventType = exports.AIAssistantEventName = void 0;
|
|
6
|
+
exports.WELLNESS_BREAK_USER_ACTIONS = exports.WELLNESS_BREAK_NOTIFICATION_ACTIONS = exports.RealTimeAssistanceUserActionId = exports.LoginOption = exports.LOGGING_LEVEL = exports.HTTP_METHODS = exports.AIAssistantEventType = exports.AIAssistantEventName = void 0;
|
|
7
7
|
/**
|
|
8
8
|
* Generic type for converting a const enum object into a union type of its values.
|
|
9
9
|
* @template T The enum object type
|
|
@@ -58,6 +58,12 @@ const HTTP_METHODS = exports.HTTP_METHODS = {
|
|
|
58
58
|
* @ignore
|
|
59
59
|
*/
|
|
60
60
|
|
|
61
|
+
/**
|
|
62
|
+
* Mercury event handler callback.
|
|
63
|
+
* @internal
|
|
64
|
+
* @ignore
|
|
65
|
+
*/
|
|
66
|
+
|
|
61
67
|
/**
|
|
62
68
|
* Event listener removal function type.
|
|
63
69
|
* @internal
|
|
@@ -228,14 +234,20 @@ const LoginOption = exports.LoginOption = {
|
|
|
228
234
|
|
|
229
235
|
/**
|
|
230
236
|
* Represents the options to fetch buddy agents for the logged in agent.
|
|
231
|
-
* Buddy agents are other agents who can be consulted or
|
|
237
|
+
* Buddy agents are other agents who can be consulted or transferred to.
|
|
232
238
|
* @public
|
|
233
239
|
* @example
|
|
234
240
|
* const opts: BuddyAgents = { mediaType: 'telephony', state: 'Available' };
|
|
235
|
-
* @ignore
|
|
236
241
|
*/
|
|
237
242
|
|
|
238
243
|
/**
|
|
244
|
+
* Holds the configuration flags for the Agent.
|
|
245
|
+
* These flags determine the availability of certain features in the Agent UI.
|
|
246
|
+
* @internal
|
|
247
|
+
*/
|
|
248
|
+
|
|
249
|
+
/**
|
|
250
|
+
|
|
239
251
|
* Generic error structure for Contact Center SDK errors.
|
|
240
252
|
* Contains detailed information about the error context.
|
|
241
253
|
* @public
|
|
@@ -312,16 +324,162 @@ const LoginOption = exports.LoginOption = {
|
|
|
312
324
|
* function handleUpdateDeviceType(resp: UpdateDeviceTypeResponse) { ... }
|
|
313
325
|
*/
|
|
314
326
|
|
|
327
|
+
/**
|
|
328
|
+
* Supported transcript control actions for AI Assistant events.
|
|
329
|
+
* @public
|
|
330
|
+
* @example
|
|
331
|
+
* const action: TranscriptAction = 'START';
|
|
332
|
+
* @ignore
|
|
333
|
+
*/
|
|
334
|
+
|
|
335
|
+
/**
|
|
336
|
+
* Parameters used to request AI Assistant real-time assistance.
|
|
337
|
+
* @public
|
|
338
|
+
* @example
|
|
339
|
+
* const params: RealTimeAssistanceParams = {
|
|
340
|
+
* interactionId: 'interaction-123',
|
|
341
|
+
* context: 'Need help with credit card payment due date',
|
|
342
|
+
* };
|
|
343
|
+
*/
|
|
344
|
+
|
|
345
|
+
/**
|
|
346
|
+
* Supported user actions on an AI Assistant real-time assistance adaptive card.
|
|
347
|
+
* @public
|
|
348
|
+
*/
|
|
349
|
+
const RealTimeAssistanceUserActionId = exports.RealTimeAssistanceUserActionId = {
|
|
350
|
+
/** User liked the real-time assistance response */
|
|
351
|
+
LIKE: 'likeButton',
|
|
352
|
+
/** User disliked the real-time assistance response */
|
|
353
|
+
DISLIKE: 'dislikeButton',
|
|
354
|
+
/** User copied the real-time assistance response */
|
|
355
|
+
COPY: 'copyButton'
|
|
356
|
+
};
|
|
357
|
+
|
|
358
|
+
/**
|
|
359
|
+
* Union type of supported real-time assistance user actions.
|
|
360
|
+
* @public
|
|
361
|
+
*/
|
|
362
|
+
|
|
363
|
+
/**
|
|
364
|
+
* Parameters used to send user action feedback for a real-time assistance adaptive card.
|
|
365
|
+
* @public
|
|
366
|
+
* @example
|
|
367
|
+
* const params: RealTimeAssistanceUserActionParams = {
|
|
368
|
+
* agentId: 'agent-123',
|
|
369
|
+
* interactionId: 'interaction-123',
|
|
370
|
+
* adaptiveCardId: 'adaptive-card-123',
|
|
371
|
+
* actionId: RealTimeAssistanceUserActionId.LIKE,
|
|
372
|
+
* };
|
|
373
|
+
*/
|
|
374
|
+
|
|
375
|
+
/**
|
|
376
|
+
* Wellness notification actions delivered by the Contact Center notification service.
|
|
377
|
+
* @public
|
|
378
|
+
*/
|
|
379
|
+
const WELLNESS_BREAK_NOTIFICATION_ACTIONS = exports.WELLNESS_BREAK_NOTIFICATION_ACTIONS = {
|
|
380
|
+
PROVIDE_WELLNESS_BREAK: 'PROVIDE_WELLNESS_BREAK',
|
|
381
|
+
SUGGEST_WELLNESS_BREAK: 'SUGGEST_WELLNESS_BREAK',
|
|
382
|
+
WELLNESS_BREAK_NOT_ALLOWED: 'WELLNESS_BREAK_NOT_ALLOWED'
|
|
383
|
+
};
|
|
384
|
+
|
|
385
|
+
/** Union of supported wellness notification actions. @public */
|
|
386
|
+
|
|
387
|
+
/**
|
|
388
|
+
* Agent actions accepted by the wellness action API.
|
|
389
|
+
* @public
|
|
390
|
+
*/
|
|
391
|
+
const WELLNESS_BREAK_USER_ACTIONS = exports.WELLNESS_BREAK_USER_ACTIONS = {
|
|
392
|
+
REQUESTED: 'REQUESTED',
|
|
393
|
+
ACCEPTED: 'ACCEPTED',
|
|
394
|
+
REJECTED: 'REJECTED',
|
|
395
|
+
NO_RESPONSE: 'NO_RESPONSE'
|
|
396
|
+
};
|
|
397
|
+
|
|
398
|
+
/** Union of supported wellness action API values. @public */
|
|
399
|
+
|
|
400
|
+
/**
|
|
401
|
+
* Validated, agent-scoped wellness notification emitted by Contact Center.
|
|
402
|
+
* @public
|
|
403
|
+
*/
|
|
404
|
+
|
|
405
|
+
/**
|
|
406
|
+
* Parameters for responding to a backend-provided wellness offer.
|
|
407
|
+
* @public
|
|
408
|
+
*/
|
|
409
|
+
|
|
410
|
+
/**
|
|
411
|
+
* Supported AI Assistant event categories.
|
|
412
|
+
* @public
|
|
413
|
+
* @example
|
|
414
|
+
* const eventType: AIAssistantEventType = AIAssistantEventType.CUSTOM_EVENT;
|
|
415
|
+
* @ignore
|
|
416
|
+
*/
|
|
315
417
|
const AIAssistantEventType = exports.AIAssistantEventType = {
|
|
418
|
+
/** Custom AI Assistant event */
|
|
316
419
|
CUSTOM_EVENT: 'CUSTOM_EVENT',
|
|
420
|
+
/** CTI-backed AI Assistant event */
|
|
317
421
|
CTI_EVENT: 'CTI_EVENT'
|
|
318
422
|
};
|
|
423
|
+
|
|
424
|
+
/**
|
|
425
|
+
* Union type of AI Assistant event categories.
|
|
426
|
+
* @public
|
|
427
|
+
* @example
|
|
428
|
+
* function send(type: AIAssistantEventType) { ... }
|
|
429
|
+
* @ignore
|
|
430
|
+
*/
|
|
431
|
+
|
|
432
|
+
/**
|
|
433
|
+
* Supported AI Assistant event names.
|
|
434
|
+
* @public
|
|
435
|
+
* @example
|
|
436
|
+
* const name: AIAssistantEventName = AIAssistantEventName.GET_TRANSCRIPTS;
|
|
437
|
+
* @ignore
|
|
438
|
+
*/
|
|
319
439
|
const AIAssistantEventName = exports.AIAssistantEventName = {
|
|
440
|
+
/** Request transcript streaming for an interaction */
|
|
320
441
|
GET_TRANSCRIPTS: 'GET_TRANSCRIPTS',
|
|
442
|
+
/** Request a suggested response for an interaction */
|
|
443
|
+
GET_SUGGESTIONS: 'GET_SUGGESTIONS',
|
|
444
|
+
/** Add extra context to refine a suggested response */
|
|
445
|
+
ADD_SUGGESTIONS_EXTRA_CONTEXT: 'ADD_SUGGESTIONS_EXTRA_CONTEXT',
|
|
446
|
+
/** Request mid-call summary generation */
|
|
321
447
|
GET_MID_CALL_SUMMARY: 'GET_MID_CALL_SUMMARY',
|
|
448
|
+
/** Request post-call summary generation */
|
|
322
449
|
GET_POST_CALL_SUMMARY: 'GET_POST_CALL_SUMMARY',
|
|
450
|
+
/** Mid-call summary response event */
|
|
323
451
|
MID_CALL_SUMMARY_RESPONSE: 'MID_CALL_SUMMARY_RESPONSE',
|
|
452
|
+
/** Post-call summary response event */
|
|
324
453
|
POST_CALL_SUMMARY_RESPONSE: 'POST_CALL_SUMMARY_RESPONSE',
|
|
325
|
-
|
|
454
|
+
/** Suggested digital response event */
|
|
455
|
+
SUGGESTED_RESPONSES_DIGITAL: 'SUGGESTED_RESPONSES_DIGITAL',
|
|
456
|
+
/** User action on a suggested response adaptive card */
|
|
457
|
+
SUGGESTED_RESPONSES_USER_ACTION: 'SUGGESTED_RESPONSES_USER_ACTION',
|
|
458
|
+
/** Agent Wellness Break request/response action */
|
|
459
|
+
WELLNESS_BREAK_ACTION: 'WellnessBreakAction'
|
|
326
460
|
};
|
|
461
|
+
|
|
462
|
+
/**
|
|
463
|
+
* Union type of AI Assistant event names.
|
|
464
|
+
* @public
|
|
465
|
+
* @example
|
|
466
|
+
* function handle(name: AIAssistantEventName) { ... }
|
|
467
|
+
* @ignore
|
|
468
|
+
*/
|
|
469
|
+
|
|
470
|
+
/**
|
|
471
|
+
* A single transcript message entry returned by AI Assistant APIs.
|
|
472
|
+
* @public
|
|
473
|
+
* @example
|
|
474
|
+
* const message: TranscriptMessage = { role: 'AGENT', content: 'Hello', messageId: '1', publishTimestamp: Date.now() };
|
|
475
|
+
*
|
|
476
|
+
*/
|
|
477
|
+
|
|
478
|
+
/**
|
|
479
|
+
* Response payload for historic transcripts API.
|
|
480
|
+
* @public
|
|
481
|
+
* @example
|
|
482
|
+
* const resp: HistoricTranscriptsResponse = { orgId: 'org', agentId: 'agent', conversationId: null, interactionId: 'int', source: 'AI', data: [] };
|
|
483
|
+
*
|
|
484
|
+
*/
|
|
327
485
|
//# sourceMappingURL=types.js.map
|
package/dist/types.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"names":["HTTP_METHODS","exports","GET","POST","PATCH","PUT","DELETE","LOGGING_LEVEL","LoginOption","AGENT_DN","EXTENSION","BROWSER","AIAssistantEventType","CUSTOM_EVENT","CTI_EVENT","AIAssistantEventName","GET_TRANSCRIPTS","GET_MID_CALL_SUMMARY","GET_POST_CALL_SUMMARY","MID_CALL_SUMMARY_RESPONSE","POST_CALL_SUMMARY_RESPONSE","SUGGESTED_RESPONSES_DIGITAL"],"sources":["types.ts"],"sourcesContent":["import {CallingClientConfig} from '@webex/calling';\nimport {\n SubmitBehavioralEvent,\n SubmitOperationalEvent,\n SubmitBusinessEvent,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\nimport * as Agent from './services/agent/types';\nimport * as Contact from './services/task/types';\nimport {Profile} from './services/config/types';\nimport {PaginatedResponse, BaseSearchParams} from './utils/PageCache';\n\n/**\n * Generic type for converting a const enum object into a union type of its values.\n * @template T The enum object type\n * @internal\n * @ignore\n */\ntype Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * HTTP methods supported by WebexRequest.\n * @enum {string}\n * @public\n * @example\n * const method: HTTP_METHODS = HTTP_METHODS.GET;\n * @ignore\n */\nexport const HTTP_METHODS = {\n /** HTTP GET method for retrieving data */\n GET: 'GET',\n /** HTTP POST method for creating resources */\n POST: 'POST',\n /** HTTP PATCH method for partial updates */\n PATCH: 'PATCH',\n /** HTTP PUT method for complete updates */\n PUT: 'PUT',\n /** HTTP DELETE method for removing resources */\n DELETE: 'DELETE',\n} as const;\n\n/**\n * Union type of HTTP methods.\n * @public\n * @example\n * function makeRequest(method: HTTP_METHODS) { ... }\n * @ignore\n */\nexport type HTTP_METHODS = Enum<typeof HTTP_METHODS>;\n\n/**\n * Payload for making requests to Webex APIs.\n * @public\n * @example\n * const payload: WebexRequestPayload = {\n * service: 'identity',\n * resource: '/users',\n * method: HTTP_METHODS.GET\n * };\n * @ignore\n */\nexport type WebexRequestPayload = {\n /** Service name to target */\n service?: string;\n /** Resource path within the service */\n resource?: string;\n /** HTTP method to use */\n method?: HTTP_METHODS;\n /** Full URI if not using service/resource pattern */\n uri?: string;\n /** Whether to add authorization header */\n addAuthHeader?: boolean;\n /** Custom headers to include in request */\n headers?: {\n [key: string]: string | null;\n };\n /** Request body data */\n body?: object;\n /** Expected response status code */\n statusCode?: number;\n /** Whether to parse response as JSON */\n json?: boolean;\n};\n\n/**\n * Event listener function type.\n * @internal\n * @ignore\n */\ntype Listener = (e: string, data?: unknown) => void;\n\n/**\n * Event listener removal function type.\n * @internal\n * @ignore\n */\ntype ListenerOff = (e: string) => void;\n\n/**\n * Service host configuration.\n * @internal\n * @ignore\n */\ntype ServiceHost = {\n /** Host URL/domain for the service */\n host: string;\n /** Time-to-live in seconds */\n ttl: number;\n /** Priority level for load balancing (lower is higher priority) */\n priority: number;\n /** Unique identifier for this host */\n id: string;\n /** Whether this is the home cluster for the user */\n homeCluster?: boolean;\n};\n\n/**\n * Configuration options for the Contact Center Plugin.\n * @interface CCPluginConfig\n * @public\n * @example\n * const config: CCPluginConfig = {\n * allowMultiLogin: true,\n * allowAutomatedRelogin: false,\n * clientType: 'browser',\n * isKeepAliveEnabled: true,\n * force: false,\n * metrics: { clientName: 'myClient', clientType: 'browser' },\n * logging: { enable: true, verboseEvents: false },\n * callingClientConfig: { ... }\n * };\n */\nexport interface CCPluginConfig {\n /** Whether to allow multiple logins from different devices */\n allowMultiLogin: boolean;\n /** Whether to automatically attempt relogin on connection loss */\n allowAutomatedRelogin: boolean;\n /** The type of client making the connection */\n clientType: string;\n /** Whether to enable keep-alive messages */\n isKeepAliveEnabled: boolean;\n /** Whether to force registration */\n force: boolean;\n /** Metrics configuration */\n metrics: {\n /** Name of the client for metrics */\n clientName: string;\n /** Type of client for metrics */\n clientType: string;\n };\n /** Logging configuration */\n logging: {\n /** Whether to enable logging */\n enable: boolean;\n /** Whether to log verbose events */\n verboseEvents: boolean;\n };\n /** Configuration for the calling client */\n callingClientConfig: CallingClientConfig;\n}\n\n/**\n * Logger interface for standardized logging throughout the plugin.\n * @public\n * @example\n * logger.log('This is a log message');\n * logger.error('This is an error message');\n * @ignore\n */\nexport type Logger = {\n /** Log general messages */\n log: (payload: string) => void;\n /** Log error messages */\n error: (payload: string) => void;\n /** Log warning messages */\n warn: (payload: string) => void;\n /** Log informational messages */\n info: (payload: string) => void;\n /** Log detailed trace messages */\n trace: (payload: string) => void;\n /** Log debug messages */\n debug: (payload: string) => void;\n};\n\n/**\n * Contextual information for log entries.\n * @public\n * @ignore\n */\nexport interface LogContext {\n /** Module name where the log originated */\n module?: string;\n /** Method name where the log originated */\n method?: string;\n interactionId?: string;\n trackingId?: string;\n /** Additional structured data to include in logs */\n data?: Record<string, any>;\n /** Error object to include in logs */\n error?: Error | unknown;\n}\n\n/**\n * Available logging severity levels.\n * @enum {string}\n * @public\n * @example\n * const level: LOGGING_LEVEL = LOGGING_LEVEL.error;\n * @ignore\n */\nexport enum LOGGING_LEVEL {\n /** Critical failures that require immediate attention */\n error = 'ERROR',\n /** Important issues that don't prevent the system from working */\n warn = 'WARN',\n /** General informational logs */\n log = 'LOG',\n /** Detailed information about system operation */\n info = 'INFO',\n /** Highly detailed diagnostic information */\n trace = 'TRACE',\n}\n\n/**\n * Metadata for log uploads.\n * @public\n * @example\n * const meta: LogsMetaData = { feedbackId: 'fb123', correlationId: 'corr456' };\n * @ignore\n */\nexport type LogsMetaData = {\n /** Optional feedback ID to associate with logs */\n feedbackId?: string;\n /** Optional correlation ID to track related operations */\n correlationId?: string;\n};\n\n/**\n * Response from uploading logs to the server.\n * @public\n * @example\n * const response: UploadLogsResponse = { trackingid: 'track123', url: 'https://...', userId: 'user1' };\n */\nexport type UploadLogsResponse = {\n /** Tracking ID for the upload request */\n trackingid?: string;\n /** URL where the logs can be accessed */\n url?: string;\n /** ID of the user who uploaded logs */\n userId?: string;\n /** Feedback ID associated with the logs */\n feedbackId?: string;\n /** Correlation ID for tracking related operations */\n correlationId?: string;\n};\n\n/**\n * Internal Webex SDK interfaces needed for plugin integration.\n * @internal\n * @ignore\n */\ninterface IWebexInternal {\n /** Mercury service for real-time messaging */\n mercury: {\n /** Register an event listener */\n on: Listener;\n /** Remove an event listener */\n off: ListenerOff;\n /** Establish a connection to the Mercury service */\n connect: () => Promise<void>;\n /** Disconnect from the Mercury service */\n disconnect: () => Promise<void>;\n /** Whether Mercury is currently connected */\n connected: boolean;\n /** Whether Mercury is in the process of connecting */\n connecting: boolean;\n };\n /** Device information */\n device: {\n /** Current WDM URL */\n url: string;\n /** Current user's ID */\n userId: string;\n /** Current organization ID */\n orgId: string;\n /** Device version */\n version: string;\n /** Calling behavior configuration */\n callingBehavior: string;\n };\n /** Presence service */\n presence: unknown;\n /** Services discovery and management */\n services: {\n /** Get a service URL by name */\n get: (service: string) => string;\n /** Wait for service catalog to be loaded */\n waitForCatalog: (service: string) => Promise<void>;\n /** Check if current environment is INT (integration) */\n isIntegrationEnvironment: () => boolean;\n /** Host catalog for service discovery */\n _hostCatalog: Record<string, ServiceHost[]>;\n /** Service URLs cache */\n _serviceUrls: {\n /** Mobius calling service */\n mobius: string;\n /** Identity service */\n identity: string;\n /** Janus media server */\n janus: string;\n /** WDM (WebEx Device Management) service */\n wdm: string;\n /** BroadWorks IDP proxy service */\n broadworksIdpProxy: string;\n /** Hydra API service */\n hydra: string;\n /** Mercury API service */\n mercuryApi: string;\n /** UC Management gateway service */\n 'ucmgmt-gateway': string;\n /** Contacts service */\n contactsService: string;\n };\n };\n /** Metrics collection services */\n newMetrics: {\n /** Submit behavioral events (user actions) */\n submitBehavioralEvent: SubmitBehavioralEvent;\n /** Submit operational events (system operations) */\n submitOperationalEvent: SubmitOperationalEvent;\n /** Submit business events (business outcomes) */\n submitBusinessEvent: SubmitBusinessEvent;\n };\n /** Support functionality */\n support: {\n /** Submit logs to server */\n submitLogs: (\n metaData: LogsMetaData,\n logs: string,\n options: {\n /** Whether to submit full logs or just differences */\n type: 'diff' | 'full';\n }\n ) => Promise<UploadLogsResponse>;\n };\n}\n\n/**\n * Interface representing the WebexSDK core functionality.\n * @interface WebexSDK\n * @public\n * @example\n * const sdk: WebexSDK = ...;\n * sdk.request({ service: 'identity', resource: '/users', method: HTTP_METHODS.GET });\n * @ignore\n */\nexport interface WebexSDK {\n /** Version of the WebexSDK */\n version: string;\n /** Whether the SDK can authorize requests */\n canAuthorize: boolean;\n /** Credentials management */\n credentials: {\n /** Get the user token for authentication */\n getUserToken: () => Promise<string>;\n /** Get the organization ID */\n getOrgId: () => string;\n };\n /** Whether the SDK is ready for use */\n ready: boolean;\n /** Make a request to the Webex APIs */\n request: <T>(payload: WebexRequestPayload) => Promise<T>;\n /** Register a one-time event handler */\n once: (event: string, callBack: () => void) => void;\n /** Internal plugins and services */\n internal: IWebexInternal;\n /** Logger instance */\n logger: Logger;\n}\n\n/**\n * An interface for the `ContactCenter` class.\n * The `ContactCenter` package is designed to provide a set of APIs to perform various operations for the Agent flow within Webex Contact Center.\n * @public\n * @example\n * const cc: IContactCenter = ...;\n * cc.register().then(profile => { ... });\n * @ignore\n */\nexport interface IContactCenter {\n /**\n * Initialize the CC SDK by setting up the contact center mercury connection.\n * This establishes WebSocket connectivity for real-time communication.\n *\n * @returns A Promise that resolves to the agent's profile upon successful registration\n * @public\n * @example\n * cc.register().then(profile => { ... });\n */\n register(): Promise<Profile>;\n}\n\n/**\n * Generic HTTP response structure.\n * @public\n * @example\n * const response: IHttpResponse = { body: {}, statusCode: 200, method: 'GET', headers: {}, url: '...' };\n * @ignore\n */\nexport interface IHttpResponse {\n /** Response body content */\n body: any;\n /** HTTP status code */\n statusCode: number;\n /** HTTP method used for the request */\n method: string;\n /** Response headers */\n headers: Headers;\n /** Request URL */\n url: string;\n}\n\n/**\n * Supported login options for agent authentication.\n * @public\n * @example\n * const option: LoginOption = LoginOption.AGENT_DN;\n * @ignore\n */\nexport const LoginOption = {\n /** Login using agent's direct number */\n AGENT_DN: 'AGENT_DN',\n /** Login using an extension number */\n EXTENSION: 'EXTENSION',\n /** Login using browser WebRTC capabilities */\n BROWSER: 'BROWSER',\n} as const;\n\n/**\n * Union type of login options.\n * @public\n * @example\n * function login(option: LoginOption) { ... }\n * @ignore\n */\nexport type LoginOption = Enum<typeof LoginOption>;\n\n/**\n * Request payload for subscribing to the contact center websocket.\n * @public\n * @example\n * const req: SubscribeRequest = { force: true, isKeepAliveEnabled: true, clientType: 'browser', allowMultiLogin: false };\n * @ignore\n */\nexport type SubscribeRequest = {\n /** Whether to force connection even if another exists */\n force: boolean;\n /** Whether to send keepalive messages */\n isKeepAliveEnabled: boolean;\n /** Type of client connecting */\n clientType: string;\n /** Whether to allow login from multiple devices */\n allowMultiLogin: boolean;\n};\n\n/**\n * Represents the response from getListOfTeams method.\n * Teams are groups of agents that can be managed together.\n * @public\n * @example\n * const team: Team = { id: 'team1', name: 'Support', desktopLayoutId: 'layout1' };\n * @ignore\n */\nexport type Team = {\n /**\n * Unique identifier of the team.\n */\n id: string;\n\n /**\n * Display name of the team.\n */\n name: string;\n\n /**\n * Associated desktop layout ID for the team.\n * Controls how the agent desktop is displayed for team members.\n */\n desktopLayoutId?: string;\n};\n\n/**\n * Represents the request to perform agent login.\n * @public\n * @example\n * const login: AgentLogin = { dialNumber: '1234', teamId: 'team1', loginOption: LoginOption.AGENT_DN };\n */\nexport type AgentLogin = {\n /**\n * A dialNumber field contains the number to dial such as a route point or extension.\n * Required for AGENT_DN and EXTENSION login options.\n */\n dialNumber?: string;\n\n /**\n * The unique ID representing a team of users.\n * The agent must belong to this team.\n */\n teamId: string;\n\n /**\n * The loginOption field specifies the type of login method.\n * Controls how calls are delivered to the agent.\n */\n loginOption: LoginOption;\n};\n\n/**\n * Represents the request to update agent profile settings.\n * @public\n * @example\n * const update: AgentProfileUpdate = { loginOption: LoginOption.BROWSER, dialNumber: '5678' };\n */\nexport type AgentProfileUpdate = Pick<AgentLogin, 'loginOption' | 'dialNumber' | 'teamId'>;\n\n/**\n * Union type for all possible request body types.\n * @internal\n * @ignore\n */\nexport type RequestBody =\n | SubscribeRequest\n | Agent.Logout\n | Agent.UserStationLogin\n | Agent.StateChange\n | Agent.BuddyAgents\n | Contact.HoldResumePayload\n | Contact.ResumeRecordingPayload\n | Contact.ConsultPayload\n | Contact.ConsultEndAPIPayload // API Payload accepts only QueueId wheres SDK API allows more params\n | Contact.TransferPayLoad\n | Contact.ConsultTransferPayLoad\n | Contact.cancelCtq\n | Contact.WrapupPayLoad\n | Contact.DialerPayload\n | Contact.PreviewContactPayload;\n\n/**\n * Represents the options to fetch buddy agents for the logged in agent.\n * Buddy agents are other agents who can be consulted or transfered to.\n * @public\n * @example\n * const opts: BuddyAgents = { mediaType: 'telephony', state: 'Available' };\n * @ignore\n */\nexport type BuddyAgents = {\n /**\n * The media type channel to filter buddy agents.\n * Determines which channel capability the returned agents must have.\n */\n mediaType: 'telephony' | 'chat' | 'social' | 'email';\n\n /**\n * Optional filter for agent state.\n * If specified, returns only agents in that state.\n * If omitted, returns both available and idle agents.\n */\n state?: 'Available' | 'Idle';\n};\n\n/**\n * Generic error structure for Contact Center SDK errors.\n * Contains detailed information about the error context.\n * @public\n * @example\n * const err: GenericError = new Error('Failed');\n * err.details = { type: 'ERR', orgId: 'org1', trackingId: 'track1', data: {} };\n * @ignore\n */\nexport interface GenericError extends Error {\n /** Structured details about the error */\n details: {\n /** Error type identifier */\n type: string;\n /** Organization ID where the error occurred */\n orgId: string;\n /** Unique tracking ID for the error */\n trackingId: string;\n /** Additional error context data */\n data: Record<string, any>;\n };\n}\n\n/**\n * Response type for station login operations.\n * Either a success response with agent details or an error.\n * @public\n * @example\n * function handleLogin(resp: StationLoginResponse) { ... }\n */\nexport type StationLoginResponse = Agent.StationLoginSuccessResponse | Error;\n\n/**\n * Response type for station logout operations.\n * Either a success response with logout details or an error.\n * @public\n * @example\n * function handleLogout(resp: StationLogoutResponse) { ... }\n */\nexport type StationLogoutResponse = Agent.LogoutSuccess | Error;\n\n/**\n * Response type for station relogin operations.\n * Either a success response with relogin details or an error.\n * @public\n * @example\n * function handleReLogin(resp: StationReLoginResponse) { ... }\n * @ignore\n */\nexport type StationReLoginResponse = Agent.ReloginSuccess | Error;\n\n/**\n * Response type for agent state change operations.\n * Either a success response with state change details or an error.\n * @public\n * @example\n * function handleStateChange(resp: SetStateResponse) { ... }\n * @ignore\n */\nexport type SetStateResponse = Agent.StateChangeSuccess | Error;\n\n/**\n * AddressBook types\n */\nexport interface AddressBookEntry {\n id: string;\n organizationId?: string;\n version?: number;\n name: string;\n number: string;\n createdTime?: number;\n lastUpdatedTime?: number;\n}\n\nexport type AddressBookEntriesResponse = PaginatedResponse<AddressBookEntry>;\n\nexport interface AddressBookEntrySearchParams extends BaseSearchParams {\n addressBookId?: string;\n}\n\n/**\n * EntryPointRecord types\n */\nexport interface EntryPointRecord {\n id: string;\n name: string;\n description?: string;\n type: string;\n isActive: boolean;\n orgId: string;\n createdAt?: string;\n updatedAt?: string;\n settings?: Record<string, any>;\n}\n\nexport type EntryPointListResponse = PaginatedResponse<EntryPointRecord>;\nexport type EntryPointSearchParams = BaseSearchParams;\n\n/**\n * Queue types\n */\nexport interface QueueSkillRequirement {\n organizationId?: string;\n id?: string;\n version?: number;\n skillId: string;\n skillName?: string;\n skillType?: string;\n condition: string;\n skillValue: string;\n createdTime?: number;\n lastUpdatedTime?: number;\n}\n\nexport interface QueueAgent {\n id: string;\n ciUserId?: string;\n}\n\nexport interface AgentGroup {\n teamId: string;\n}\n\nexport interface CallDistributionGroup {\n agentGroups: AgentGroup[];\n order: number;\n duration?: number;\n}\n\nexport interface AssistantSkillMapping {\n assistantSkillId?: string;\n assistantSkillUpdatedTime?: number;\n}\n\n/**\n * Configuration for a contact service queue\n * @public\n */\nexport interface ContactServiceQueue {\n /** Organization ID */\n organizationId?: string;\n /** Unique identifier for the queue */\n id?: string;\n /** Version of the queue */\n version?: number;\n /** Name of the Contact Service Queue */\n name: string;\n /** Description of the queue */\n description?: string;\n /** Queue type (INBOUND, OUTBOUND) */\n queueType: 'INBOUND' | 'OUTBOUND';\n /** Whether to check agent availability */\n checkAgentAvailability: boolean;\n /** Channel type (TELEPHONY, EMAIL, SOCIAL_CHANNEL, CHAT, etc.) */\n channelType: 'TELEPHONY' | 'EMAIL' | 'FAX' | 'CHAT' | 'VIDEO' | 'OTHERS' | 'SOCIAL_CHANNEL';\n /** Social channel type for SOCIAL_CHANNEL channelType */\n socialChannelType?:\n | 'MESSAGEBIRD'\n | 'MESSENGER'\n | 'WHATSAPP'\n | 'APPLE_BUSINESS_CHAT'\n | 'GOOGLE_BUSINESS_MESSAGES';\n /** Service level threshold in seconds */\n serviceLevelThreshold: number;\n /** Maximum number of simultaneous contacts */\n maxActiveContacts: number;\n /** Maximum time in queue in seconds */\n maxTimeInQueue: number;\n /** Default music in queue media file ID */\n defaultMusicInQueueMediaFileId: string;\n /** Timezone for routing strategies */\n timezone?: string;\n /** Whether the queue is active */\n active: boolean;\n /** Whether outdial campaign is enabled */\n outdialCampaignEnabled?: boolean;\n /** Whether monitoring is permitted */\n monitoringPermitted: boolean;\n /** Whether parking is permitted */\n parkingPermitted: boolean;\n /** Whether recording is permitted */\n recordingPermitted: boolean;\n /** Whether recording all calls is permitted */\n recordingAllCallsPermitted: boolean;\n /** Whether pausing recording is permitted */\n pauseRecordingPermitted: boolean;\n /** Recording pause duration in seconds */\n recordingPauseDuration?: number;\n /** Control flow script URL */\n controlFlowScriptUrl: string;\n /** IVR requeue URL */\n ivrRequeueUrl: string;\n /** Overflow number for telephony */\n overflowNumber?: string;\n /** Vendor ID */\n vendorId?: string;\n /** Routing type */\n routingType: 'LONGEST_AVAILABLE_AGENT' | 'SKILLS_BASED' | 'CIRCULAR' | 'LINEAR';\n /** Skills-based routing type */\n skillBasedRoutingType?: 'LONGEST_AVAILABLE_AGENT' | 'BEST_AVAILABLE_AGENT';\n /** Queue routing type */\n queueRoutingType: 'TEAM_BASED' | 'SKILL_BASED' | 'AGENT_BASED';\n /** Queue skill requirements */\n queueSkillRequirements?: QueueSkillRequirement[];\n /** List of agents for agent-based queue */\n agents?: QueueAgent[];\n /** Call distribution groups */\n callDistributionGroups: CallDistributionGroup[];\n /** XSP version */\n xspVersion?: string;\n /** Subscription ID */\n subscriptionId?: string;\n /** Assistant skill mapping */\n assistantSkill?: AssistantSkillMapping;\n /** Whether this is a system default queue */\n systemDefault?: boolean;\n /** User who last updated agents list */\n agentsLastUpdatedByUserName?: string;\n /** Email of user who last updated agents list */\n agentsLastUpdatedByUserEmailPrefix?: string;\n /** When agents list was last updated */\n agentsLastUpdatedTime?: number;\n /** Creation timestamp in epoch millis */\n createdTime?: number;\n /** Last updated timestamp in epoch millis */\n lastUpdatedTime?: number;\n}\n\nexport type ContactServiceQueuesResponse = PaginatedResponse<ContactServiceQueue>;\n\nexport interface ContactServiceQueueSearchParams extends BaseSearchParams {\n desktopProfileFilter?: boolean;\n provisioningView?: boolean;\n singleObjectResponse?: boolean;\n}\n\n/**\n * Response type for buddy agents query operations.\n * Either a success response with list of buddy agents or an error.\n * @public\n * @example\n * function handleBuddyAgents(resp: BuddyAgentsResponse) { ... }\n */\nexport type BuddyAgentsResponse = Agent.BuddyAgentsSuccess | Error;\n\n/**\n * Response type for device type update operations.\n * Either a success response with update confirmation or an error.\n * @public\n * @example\n * function handleUpdateDeviceType(resp: UpdateDeviceTypeResponse) { ... }\n */\nexport type UpdateDeviceTypeResponse = Agent.DeviceTypeUpdateSuccess | Error;\n\nexport type TranscriptAction = 'START' | 'STOP';\n\nexport const AIAssistantEventType = {\n CUSTOM_EVENT: 'CUSTOM_EVENT',\n CTI_EVENT: 'CTI_EVENT',\n} as const;\n\nexport type AIAssistantEventType = Enum<typeof AIAssistantEventType>;\n\nexport const AIAssistantEventName = {\n GET_TRANSCRIPTS: 'GET_TRANSCRIPTS',\n GET_MID_CALL_SUMMARY: 'GET_MID_CALL_SUMMARY',\n GET_POST_CALL_SUMMARY: 'GET_POST_CALL_SUMMARY',\n MID_CALL_SUMMARY_RESPONSE: 'MID_CALL_SUMMARY_RESPONSE',\n POST_CALL_SUMMARY_RESPONSE: 'POST_CALL_SUMMARY_RESPONSE',\n SUGGESTED_RESPONSES_DIGITAL: 'SUGGESTED_RESPONSES_DIGITAL',\n} as const;\n\nexport type AIAssistantEventName = Enum<typeof AIAssistantEventName>;\n\nexport type TranscriptMessage = {\n role: string;\n content: string;\n messageId: string;\n publishTimestamp: number;\n};\n\nexport type HistoricTranscriptsResponse = {\n orgId: string;\n agentId: string;\n conversationId: string | null;\n interactionId: string;\n source: string;\n data: TranscriptMessage[];\n};\n"],"mappings":";;;;;;AAWA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMA,YAAY,GAAAC,OAAA,CAAAD,YAAA,GAAG;EAC1B;EACAE,GAAG,EAAE,KAAK;EACV;EACAC,IAAI,EAAE,MAAM;EACZ;EACAC,KAAK,EAAE,OAAO;EACd;EACAC,GAAG,EAAE,KAAK;EACV;EACAC,MAAM,EAAE;AACV,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAwBA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AA8BA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAgBA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAQYC,aAAa,GAAAN,OAAA,CAAAM,aAAA,0BAAbA,aAAa;EACvB;EADUA,aAAa;EAGvB;EAHUA,aAAa;EAKvB;EALUA,aAAa;EAOvB;EAPUA,aAAa;EASvB;EATUA,aAAa;EAAA,OAAbA,aAAa;AAAA;AAazB;AACA;AACA;AACA;AACA;AACA;AACA;AAQA;AACA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AAuFA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAyBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,WAAW,GAAAP,OAAA,CAAAO,WAAA,GAAG;EACzB;EACAC,QAAQ,EAAE,UAAU;EACpB;EACAC,SAAS,EAAE,WAAW;EACtB;EACAC,OAAO,EAAE;AACX,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAmBA;AACA;AACA;AACA;AACA;AACA;;AAqBA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAgBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAeA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;;AAiBA;AACA;AACA;;AAgBA;AACA;AACA;;AAkCA;AACA;AACA;AACA;;AAmGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAKO,MAAMC,oBAAoB,GAAAX,OAAA,CAAAW,oBAAA,GAAG;EAClCC,YAAY,EAAE,cAAc;EAC5BC,SAAS,EAAE;AACb,CAAU;AAIH,MAAMC,oBAAoB,GAAAd,OAAA,CAAAc,oBAAA,GAAG;EAClCC,eAAe,EAAE,iBAAiB;EAClCC,oBAAoB,EAAE,sBAAsB;EAC5CC,qBAAqB,EAAE,uBAAuB;EAC9CC,yBAAyB,EAAE,2BAA2B;EACtDC,0BAA0B,EAAE,4BAA4B;EACxDC,2BAA2B,EAAE;AAC/B,CAAU","ignoreList":[]}
|
|
1
|
+
{"version":3,"names":["HTTP_METHODS","exports","GET","POST","PATCH","PUT","DELETE","LOGGING_LEVEL","LoginOption","AGENT_DN","EXTENSION","BROWSER","RealTimeAssistanceUserActionId","LIKE","DISLIKE","COPY","WELLNESS_BREAK_NOTIFICATION_ACTIONS","PROVIDE_WELLNESS_BREAK","SUGGEST_WELLNESS_BREAK","WELLNESS_BREAK_NOT_ALLOWED","WELLNESS_BREAK_USER_ACTIONS","REQUESTED","ACCEPTED","REJECTED","NO_RESPONSE","AIAssistantEventType","CUSTOM_EVENT","CTI_EVENT","AIAssistantEventName","GET_TRANSCRIPTS","GET_SUGGESTIONS","ADD_SUGGESTIONS_EXTRA_CONTEXT","GET_MID_CALL_SUMMARY","GET_POST_CALL_SUMMARY","MID_CALL_SUMMARY_RESPONSE","POST_CALL_SUMMARY_RESPONSE","SUGGESTED_RESPONSES_DIGITAL","SUGGESTED_RESPONSES_USER_ACTION","WELLNESS_BREAK_ACTION"],"sources":["types.ts"],"sourcesContent":["import {CallingClientConfig} from '@webex/calling';\nimport {\n SubmitBehavioralEvent,\n SubmitOperationalEvent,\n SubmitBusinessEvent,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\nimport * as Agent from './services/agent/types';\nimport * as Contact from './services/task/types';\nimport {\n AIFeatureFlags,\n Entity,\n Profile,\n CreateUserPreferenceRequest,\n UpdateUserPreferenceRequest,\n} from './services/config/types';\nimport {PaginatedResponse, BaseSearchParams} from './utils/PageCache';\n\n/**\n * Generic type for converting a const enum object into a union type of its values.\n * @template T The enum object type\n * @internal\n * @ignore\n */\ntype Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * HTTP methods supported by WebexRequest.\n * @enum {string}\n * @public\n * @example\n * const method: HTTP_METHODS = HTTP_METHODS.GET;\n * @ignore\n */\nexport const HTTP_METHODS = {\n /** HTTP GET method for retrieving data */\n GET: 'GET',\n /** HTTP POST method for creating resources */\n POST: 'POST',\n /** HTTP PATCH method for partial updates */\n PATCH: 'PATCH',\n /** HTTP PUT method for complete updates */\n PUT: 'PUT',\n /** HTTP DELETE method for removing resources */\n DELETE: 'DELETE',\n} as const;\n\n/**\n * Union type of HTTP methods.\n * @public\n * @example\n * function makeRequest(method: HTTP_METHODS) { ... }\n * @ignore\n */\nexport type HTTP_METHODS = Enum<typeof HTTP_METHODS>;\n\n/**\n * Payload for making requests to Webex APIs.\n * @public\n * @example\n * const payload: WebexRequestPayload = {\n * service: 'identity',\n * resource: '/users',\n * method: HTTP_METHODS.GET\n * };\n * @ignore\n */\nexport type WebexRequestPayload = {\n /** Service name to target */\n service?: string;\n /** Resource path within the service */\n resource?: string;\n /** HTTP method to use */\n method?: HTTP_METHODS;\n /** Full URI if not using service/resource pattern */\n uri?: string;\n /** Whether to add authorization header */\n addAuthHeader?: boolean;\n /** Custom headers to include in request */\n headers?: {\n [key: string]: string | null;\n };\n /** Request body data */\n body?: object;\n /** Expected response status code */\n statusCode?: number;\n /** Whether to parse response as JSON */\n json?: boolean;\n};\n\n/**\n * Event listener function type.\n * @internal\n * @ignore\n */\ntype Listener = (e: string, data?: unknown) => void;\n\n/**\n * Mercury event handler callback.\n * @internal\n * @ignore\n */\ntype MercuryEventHandler = (data?: unknown) => void;\n\n/**\n * Event listener removal function type.\n * @internal\n * @ignore\n */\ntype ListenerOff = (e: string, handler?: MercuryEventHandler) => void;\n\n/**\n * Service host configuration.\n * @internal\n * @ignore\n */\ntype ServiceHost = {\n /** Host URL/domain for the service */\n host: string;\n /** Time-to-live in seconds */\n ttl: number;\n /** Priority level for load balancing (lower is higher priority) */\n priority: number;\n /** Unique identifier for this host */\n id: string;\n /** Whether this is the home cluster for the user */\n homeCluster?: boolean;\n};\n\n/**\n * Configuration options for the Contact Center Plugin.\n * @interface CCPluginConfig\n * @public\n * @example\n * const config: CCPluginConfig = {\n * allowMultiLogin: true,\n * allowAutomatedRelogin: false,\n * clientType: 'browser',\n * isKeepAliveEnabled: true,\n * force: false,\n * metrics: { clientName: 'myClient', clientType: 'browser' },\n * logging: { enable: true, verboseEvents: false },\n * callingClientConfig: { ... }\n * };\n */\nexport interface CCPluginConfig {\n /** Whether to allow multiple logins from different devices */\n allowMultiLogin: boolean;\n /** Whether to automatically attempt relogin on connection loss */\n allowAutomatedRelogin: boolean;\n /** The type of client making the connection */\n clientType: string;\n /** Whether to enable keep-alive messages */\n isKeepAliveEnabled: boolean;\n /** Whether to force registration */\n force: boolean;\n /** Metrics configuration */\n metrics: {\n /** Name of the client for metrics */\n clientName: string;\n /** Type of client for metrics */\n clientType: string;\n };\n /** Logging configuration */\n logging: {\n /** Whether to enable logging */\n enable: boolean;\n /** Whether to log verbose events */\n verboseEvents: boolean;\n };\n /** Configuration for the calling client */\n callingClientConfig: CallingClientConfig;\n /** Whether to skip Mobius/WebRTC registration for browser login flows */\n disableWebRTCRegistration?: boolean;\n /** Whether wxApp Better Together (telephony REST + usersub) is enabled at init (WXCC-6026) */\n enableWxBetterTogether?: boolean;\n}\n\n/**\n * Logger interface for standardized logging throughout the plugin.\n * @public\n * @example\n * logger.log('This is a log message');\n * logger.error('This is an error message');\n * @ignore\n */\nexport type Logger = {\n /** Log general messages */\n log: (payload: string) => void;\n /** Log error messages */\n error: (payload: string) => void;\n /** Log warning messages */\n warn: (payload: string) => void;\n /** Log informational messages */\n info: (payload: string) => void;\n /** Log detailed trace messages */\n trace: (payload: string) => void;\n /** Log debug messages */\n debug: (payload: string) => void;\n};\n\n/**\n * Contextual information for log entries.\n * @public\n * @ignore\n */\nexport interface LogContext {\n /** Module name where the log originated */\n module?: string;\n /** Method name where the log originated */\n method?: string;\n interactionId?: string;\n trackingId?: string;\n /** Additional structured data to include in logs */\n data?: Record<string, any>;\n /** Error object to include in logs */\n error?: Error | unknown;\n}\n\n/**\n * Available logging severity levels.\n * @enum {string}\n * @public\n * @example\n * const level: LOGGING_LEVEL = LOGGING_LEVEL.error;\n * @ignore\n */\nexport enum LOGGING_LEVEL {\n /** Critical failures that require immediate attention */\n error = 'ERROR',\n /** Important issues that don't prevent the system from working */\n warn = 'WARN',\n /** General informational logs */\n log = 'LOG',\n /** Detailed information about system operation */\n info = 'INFO',\n /** Highly detailed diagnostic information */\n trace = 'TRACE',\n}\n\n/**\n * Metadata for log uploads.\n * @public\n * @example\n * const meta: LogsMetaData = { feedbackId: 'fb123', correlationId: 'corr456' };\n * @ignore\n */\nexport type LogsMetaData = {\n /** Optional feedback ID to associate with logs */\n feedbackId?: string;\n /** Optional correlation ID to track related operations */\n correlationId?: string;\n};\n\n/**\n * Response from uploading logs to the server.\n * @public\n * @example\n * const response: UploadLogsResponse = { trackingid: 'track123', url: 'https://...', userId: 'user1' };\n */\nexport type UploadLogsResponse = {\n /** Tracking ID for the upload request */\n trackingid?: string;\n /** URL where the logs can be accessed */\n url?: string;\n /** ID of the user who uploaded logs */\n userId?: string;\n /** Feedback ID associated with the logs */\n feedbackId?: string;\n /** Correlation ID for tracking related operations */\n correlationId?: string;\n};\n\n/**\n * Internal Webex SDK interfaces needed for plugin integration.\n * @internal\n * @ignore\n */\ninterface IWebexInternal {\n /** Mercury service for real-time messaging */\n mercury: {\n /** Register an event listener */\n on: Listener;\n /** Remove an event listener */\n off: ListenerOff;\n /** Establish a connection to the Mercury service */\n connect: () => Promise<void>;\n /** Disconnect from the Mercury service */\n disconnect: () => Promise<void>;\n /** Whether Mercury is currently connected */\n connected: boolean;\n /** Whether Mercury is in the process of connecting */\n connecting: boolean;\n };\n /** Device information */\n device: {\n /** Current WDM URL */\n url: string;\n /** Current user's ID */\n userId: string;\n /** Current organization ID */\n orgId: string;\n /** Device version */\n version: string;\n /** Calling behavior configuration */\n callingBehavior: string;\n /** Whether the device is registered with WDM */\n registered?: boolean;\n /** Register the device with WDM */\n register?: () => Promise<void>;\n /** Unregister the device from WDM */\n unregister?: () => Promise<void>;\n };\n /** Presence service */\n presence: unknown;\n /** Services discovery and management */\n services: {\n /** Get a service URL by name */\n get: (service: string) => string;\n /** Wait for service catalog to be loaded */\n waitForCatalog: (service: string) => Promise<void>;\n /** Check if current environment is INT (integration) */\n isIntegrationEnvironment: () => boolean;\n /** Host catalog for service discovery */\n _hostCatalog: Record<string, ServiceHost[]>;\n /** Service URLs cache */\n _serviceUrls: {\n /** Mobius calling service */\n mobius: string;\n /** Identity service */\n identity: string;\n /** Janus media server */\n janus: string;\n /** WDM (WebEx Device Management) service */\n wdm: string;\n /** BroadWorks IDP proxy service */\n broadworksIdpProxy: string;\n /** Hydra API service */\n hydra: string;\n /** Mercury API service */\n mercuryApi: string;\n /** UC Management gateway service */\n 'ucmgmt-gateway': string;\n /** Contacts service */\n contactsService: string;\n };\n };\n /** Metrics collection services */\n newMetrics: {\n /** Submit behavioral events (user actions) */\n submitBehavioralEvent: SubmitBehavioralEvent;\n /** Submit operational events (system operations) */\n submitOperationalEvent: SubmitOperationalEvent;\n /** Submit business events (business outcomes) */\n submitBusinessEvent: SubmitBusinessEvent;\n };\n /** Support functionality */\n support: {\n /** Submit logs to server */\n submitLogs: (\n metaData: LogsMetaData,\n logs: string,\n options: {\n /** Whether to submit full logs or just differences */\n type: 'diff' | 'full';\n }\n ) => Promise<UploadLogsResponse>;\n };\n}\n\n/**\n * Interface representing the WebexSDK core functionality.\n * @interface WebexSDK\n * @public\n * @example\n * const sdk: WebexSDK = ...;\n * sdk.request({ service: 'identity', resource: '/users', method: HTTP_METHODS.GET });\n * @ignore\n */\nexport interface WebexSDK {\n /** Version of the WebexSDK */\n version: string;\n /** Whether the SDK can authorize requests */\n canAuthorize: boolean;\n /** Credentials management */\n credentials: {\n /** Get the user token for authentication */\n getUserToken: () => Promise<string>;\n /** Get the organization ID */\n getOrgId: () => string;\n };\n /** Whether the SDK is ready for use */\n ready: boolean;\n /** Make a request to the Webex APIs */\n request: <T>(payload: WebexRequestPayload) => Promise<T>;\n /** Register a one-time event handler */\n once: (event: string, callBack: () => void) => void;\n /** Internal plugins and services */\n internal: IWebexInternal;\n /** Logger instance */\n logger: Logger;\n}\n\n/**\n * An interface for the `ContactCenter` class.\n * The `ContactCenter` package is designed to provide a set of APIs to perform various operations for the Agent flow within Webex Contact Center.\n * @public\n * @example\n * const cc: IContactCenter = ...;\n * cc.register().then(profile => { ... });\n * @ignore\n */\nexport interface IContactCenter {\n /**\n * Initialize the CC SDK by setting up the contact center mercury connection.\n * This establishes WebSocket connectivity for real-time communication.\n *\n * @returns A Promise that resolves to the agent's profile upon successful registration\n * @public\n * @example\n * cc.register().then(profile => { ... });\n */\n register(): Promise<Profile>;\n\n /** Returns the system-managed WellbeingBreak idle code for the registered session. */\n getWellbeingBreakIdleCode(): Promise<Entity>;\n}\n\n/**\n * Generic HTTP response structure.\n * @public\n * @example\n * const response: IHttpResponse = { body: {}, statusCode: 200, method: 'GET', headers: {}, url: '...' };\n * @ignore\n */\nexport interface IHttpResponse {\n /** Response body content */\n body: any;\n /** HTTP status code */\n statusCode: number;\n /** HTTP method used for the request */\n method: string;\n /** Response headers */\n headers: Headers;\n /** Request URL */\n url: string;\n}\n\n/**\n * Supported login options for agent authentication.\n * @public\n * @example\n * const option: LoginOption = LoginOption.AGENT_DN;\n * @ignore\n */\nexport const LoginOption = {\n /** Login using agent's direct number */\n AGENT_DN: 'AGENT_DN',\n /** Login using an extension number */\n EXTENSION: 'EXTENSION',\n /** Login using browser WebRTC capabilities */\n BROWSER: 'BROWSER',\n} as const;\n\n/**\n * Union type of login options.\n * @public\n * @example\n * function login(option: LoginOption) { ... }\n * @ignore\n */\nexport type LoginOption = Enum<typeof LoginOption>;\n\n/**\n * Request payload for subscribing to the contact center websocket.\n * @public\n * @example\n * const req: SubscribeRequest = { force: true, isKeepAliveEnabled: true, clientType: 'browser', allowMultiLogin: false };\n * @ignore\n */\nexport type SubscribeRequest = {\n /** Whether to force connection even if another exists */\n force: boolean;\n /** Whether to send keepalive messages */\n isKeepAliveEnabled: boolean;\n /** Type of client connecting */\n clientType: string;\n /** Whether to allow login from multiple devices */\n allowMultiLogin: boolean;\n};\n\n/**\n * Represents the response from getListOfTeams method.\n * Teams are groups of agents that can be managed together.\n * @public\n * @example\n * const team: Team = { id: 'team1', name: 'Support', desktopLayoutId: 'layout1' };\n * @ignore\n */\nexport type Team = {\n /**\n * Unique identifier of the team.\n */\n id: string;\n\n /**\n * Display name of the team.\n */\n name: string;\n\n /**\n * Associated desktop layout ID for the team.\n * Controls how the agent desktop is displayed for team members.\n */\n desktopLayoutId?: string;\n};\n\n/**\n * Represents the request to perform agent login.\n * @public\n * @example\n * const login: AgentLogin = { dialNumber: '1234', teamId: 'team1', loginOption: LoginOption.AGENT_DN };\n */\nexport type AgentLogin = {\n /**\n * A dialNumber field contains the number to dial such as a route point or extension.\n * Required for AGENT_DN and EXTENSION login options.\n */\n dialNumber?: string;\n\n /**\n * The unique ID representing a team of users.\n * The agent must belong to this team.\n */\n teamId: string;\n\n /**\n * The loginOption field specifies the type of login method.\n * Controls how calls are delivered to the agent.\n */\n loginOption: LoginOption;\n};\n\n/**\n * Represents the request to update agent profile settings.\n * @public\n * @example\n * const update: AgentProfileUpdate = { loginOption: LoginOption.BROWSER, dialNumber: '5678' };\n */\nexport type AgentProfileUpdate = Pick<AgentLogin, 'loginOption' | 'dialNumber' | 'teamId'>;\n\n/**\n * Union type for all possible request body types.\n * @internal\n * @ignore\n */\nexport type RequestBody =\n | SubscribeRequest\n | Agent.Logout\n | Agent.UserStationLogin\n | Agent.StateChange\n | Agent.BuddyAgents\n | Contact.HoldResumePayload\n | Contact.ResumeRecordingPayload\n | Contact.ConsultPayload\n | Contact.ConsultEndAPIPayload // API Payload accepts only QueueId wheres SDK API allows more params\n | Contact.TransferPayLoad\n | Contact.ConsultTransferPayLoad\n | Contact.cancelCtq\n | Contact.WrapupPayLoad\n | Contact.DialerPayload\n | Contact.PreviewContactPayload\n | CreateUserPreferenceRequest\n | UpdateUserPreferenceRequest;\n\n/**\n * Represents the options to fetch buddy agents for the logged in agent.\n * Buddy agents are other agents who can be consulted or transferred to.\n * @public\n * @example\n * const opts: BuddyAgents = { mediaType: 'telephony', state: 'Available' };\n */\nexport type BuddyAgents = {\n /**\n * The media type channel to filter buddy agents. Defaults to telephony when omitted.\n */\n mediaType?: 'telephony' | 'chat' | 'social' | 'email';\n\n /**\n * Optional filter for agent state.\n * If specified, returns only agents in that state.\n * If omitted, returns both available and idle agents.\n */\n state?: 'Available' | 'Idle';\n\n /**\n * Applies the default state policy for the operation. An explicit state takes precedence.\n */\n action?: 'Consult' | 'Transfer';\n};\n\n/**\n * Holds the configuration flags for the Agent.\n * These flags determine the availability of certain features in the Agent UI.\n * @internal\n */\nexport type ConfigFlags = {\n isEndTaskEnabled: boolean;\n isEndConsultEnabled: boolean;\n webRtcEnabled: boolean;\n autoWrapup: boolean;\n aiFeature?: AIFeatureFlags;\n /** Agent-profile policy used to derive task consult/transfer destination controls. */\n consultTransfer?: Contact.ConsultTransferDestinationConfig;\n /**\n * Optional toggle to globally enable/disable recording controls.\n * Falls back to backend hints when omitted.\n */\n isRecordingEnabled?: boolean;\n /** Whether wxApp thick-client answer controls/APIs are enabled (WXCC-6026) */\n enableWxBetterTogether?: boolean;\n};\n\n/**\n\n * Generic error structure for Contact Center SDK errors.\n * Contains detailed information about the error context.\n * @public\n * @example\n * const err: GenericError = new Error('Failed');\n * err.details = { type: 'ERR', orgId: 'org1', trackingId: 'track1', data: {} };\n * @ignore\n */\nexport interface GenericError extends Error {\n /** Structured details about the error */\n details: {\n /** Error type identifier */\n type: string;\n /** Organization ID where the error occurred */\n orgId: string;\n /** Unique tracking ID for the error */\n trackingId: string;\n /** Additional error context data */\n data: Record<string, any>;\n };\n}\n\n/**\n * Response type for station login operations.\n * Either a success response with agent details or an error.\n * @public\n * @example\n * function handleLogin(resp: StationLoginResponse) { ... }\n */\nexport type StationLoginResponse = Agent.StationLoginSuccessResponse | Error;\n\n/**\n * Response type for station logout operations.\n * Either a success response with logout details or an error.\n * @public\n * @example\n * function handleLogout(resp: StationLogoutResponse) { ... }\n */\nexport type StationLogoutResponse = Agent.LogoutSuccess | Error;\n\n/**\n * Response type for station relogin operations.\n * Either a success response with relogin details or an error.\n * @public\n * @example\n * function handleReLogin(resp: StationReLoginResponse) { ... }\n * @ignore\n */\nexport type StationReLoginResponse = Agent.ReloginSuccess | Error;\n\n/**\n * Response type for agent state change operations.\n * Either a success response with state change details or an error.\n * @public\n * @example\n * function handleStateChange(resp: SetStateResponse) { ... }\n * @ignore\n */\nexport type SetStateResponse = Agent.StateChangeSuccess | Error;\n\n/**\n * AddressBook types\n */\nexport interface AddressBookEntry {\n id: string;\n organizationId?: string;\n version?: number;\n name: string;\n number: string;\n createdTime?: number;\n lastUpdatedTime?: number;\n}\n\nexport type AddressBookEntriesResponse = PaginatedResponse<AddressBookEntry>;\n\nexport interface AddressBookEntrySearchParams extends BaseSearchParams {\n addressBookId?: string;\n}\n\n/**\n * EntryPointRecord types\n */\nexport interface EntryPointRecord {\n id: string;\n name: string;\n /** Dialled number mapped to this entry point when included in the list response. */\n number?: string;\n description?: string;\n type?: string;\n isActive?: boolean;\n orgId?: string;\n createdAt?: string;\n updatedAt?: string;\n settings?: Record<string, any>;\n}\n\nexport type EntryPointListResponse = PaginatedResponse<EntryPointRecord>;\nexport type EntryPointSearchParams = BaseSearchParams;\n\n/**\n * Queue types\n */\nexport interface QueueSkillRequirement {\n organizationId?: string;\n id?: string;\n version?: number;\n skillId: string;\n skillName?: string;\n skillType?: string;\n condition: string;\n skillValue: string;\n createdTime?: number;\n lastUpdatedTime?: number;\n}\n\nexport interface QueueAgent {\n id: string;\n ciUserId?: string;\n}\n\nexport interface AgentGroup {\n teamId: string;\n}\n\nexport interface CallDistributionGroup {\n agentGroups: AgentGroup[];\n order: number;\n duration?: number;\n}\n\nexport interface AssistantSkillMapping {\n assistantSkillId?: string;\n assistantSkillUpdatedTime?: number;\n}\n\n/**\n * Configuration for a contact service queue\n * @public\n */\nexport interface ContactServiceQueue {\n /** Organization ID */\n organizationId?: string;\n /** Unique identifier for the queue */\n id?: string;\n /** Version of the queue */\n version?: number;\n /** Name of the Contact Service Queue */\n name: string;\n /** Description of the queue */\n description?: string;\n /** Queue type (INBOUND, OUTBOUND) */\n queueType: 'INBOUND' | 'OUTBOUND';\n /** Whether to check agent availability */\n checkAgentAvailability: boolean;\n /** Channel type (TELEPHONY, EMAIL, SOCIAL_CHANNEL, CHAT, etc.) */\n channelType: 'TELEPHONY' | 'EMAIL' | 'FAX' | 'CHAT' | 'VIDEO' | 'OTHERS' | 'SOCIAL_CHANNEL';\n /** Social channel type for SOCIAL_CHANNEL channelType */\n socialChannelType?:\n | 'MESSAGEBIRD'\n | 'MESSENGER'\n | 'WHATSAPP'\n | 'APPLE_BUSINESS_CHAT'\n | 'GOOGLE_BUSINESS_MESSAGES';\n /** Service level threshold in seconds */\n serviceLevelThreshold: number;\n /** Maximum number of simultaneous contacts */\n maxActiveContacts: number;\n /** Maximum time in queue in seconds */\n maxTimeInQueue: number;\n /** Default music in queue media file ID */\n defaultMusicInQueueMediaFileId: string;\n /** Timezone for routing strategies */\n timezone?: string;\n /** Whether the queue is active */\n active: boolean;\n /** Whether outdial campaign is enabled */\n outdialCampaignEnabled?: boolean;\n /** Whether monitoring is permitted */\n monitoringPermitted: boolean;\n /** Whether parking is permitted */\n parkingPermitted: boolean;\n /** Whether recording is permitted */\n recordingPermitted: boolean;\n /** Whether recording all calls is permitted */\n recordingAllCallsPermitted: boolean;\n /** Whether pausing recording is permitted */\n pauseRecordingPermitted: boolean;\n /** Recording pause duration in seconds */\n recordingPauseDuration?: number;\n /** Control flow script URL */\n controlFlowScriptUrl: string;\n /** IVR requeue URL */\n ivrRequeueUrl: string;\n /** Overflow number for telephony */\n overflowNumber?: string;\n /** Vendor ID */\n vendorId?: string;\n /** Routing type */\n routingType: 'LONGEST_AVAILABLE_AGENT' | 'SKILLS_BASED' | 'CIRCULAR' | 'LINEAR';\n /** Skills-based routing type */\n skillBasedRoutingType?: 'LONGEST_AVAILABLE_AGENT' | 'BEST_AVAILABLE_AGENT';\n /** Queue routing type */\n queueRoutingType: 'TEAM_BASED' | 'SKILL_BASED' | 'AGENT_BASED';\n /** Queue skill requirements */\n queueSkillRequirements?: QueueSkillRequirement[];\n /** List of agents for agent-based queue */\n agents?: QueueAgent[];\n /** Call distribution groups */\n callDistributionGroups: CallDistributionGroup[];\n /** XSP version */\n xspVersion?: string;\n /** Subscription ID */\n subscriptionId?: string;\n /** Assistant skill mapping */\n assistantSkill?: AssistantSkillMapping;\n /** Whether this is a system default queue */\n systemDefault?: boolean;\n /** User who last updated agents list */\n agentsLastUpdatedByUserName?: string;\n /** Email of user who last updated agents list */\n agentsLastUpdatedByUserEmailPrefix?: string;\n /** When agents list was last updated */\n agentsLastUpdatedTime?: number;\n /** Creation timestamp in epoch millis */\n createdTime?: number;\n /** Last updated timestamp in epoch millis */\n lastUpdatedTime?: number;\n}\n\nexport type ContactServiceQueuesResponse = PaginatedResponse<ContactServiceQueue>;\n\nexport interface ContactServiceQueueSearchParams extends BaseSearchParams {\n desktopProfileFilter?: boolean;\n provisioningView?: boolean;\n singleObjectResponse?: boolean;\n}\n\n/**\n * Response type for buddy agents query operations.\n * Either a success response with list of buddy agents or an error.\n * @public\n * @example\n * function handleBuddyAgents(resp: BuddyAgentsResponse) { ... }\n */\nexport type BuddyAgentsResponse = Agent.BuddyAgentsSuccess | Error;\n\n/**\n * Response type for device type update operations.\n * Either a success response with update confirmation or an error.\n * @public\n * @example\n * function handleUpdateDeviceType(resp: UpdateDeviceTypeResponse) { ... }\n */\nexport type UpdateDeviceTypeResponse = Agent.DeviceTypeUpdateSuccess | Error;\n\n/**\n * Supported transcript control actions for AI Assistant events.\n * @public\n * @example\n * const action: TranscriptAction = 'START';\n * @ignore\n */\nexport type TranscriptAction = 'START' | 'STOP';\n\n/**\n * Parameters used to request AI Assistant real-time assistance.\n * @public\n * @example\n * const params: RealTimeAssistanceParams = {\n * interactionId: 'interaction-123',\n * context: 'Need help with credit card payment due date',\n * };\n */\nexport type RealTimeAssistanceParams = {\n /** Agent identifier */\n agentId: string;\n /** Interaction identifier for which assistance should be generated */\n interactionId: string;\n /** Optional additional context that should refine the assistance */\n context?: string;\n /** Optional language code for assistance (for example, 'en'). Defaults to 'en'. */\n languageCode?: string;\n};\n\n/**\n * Supported user actions on an AI Assistant real-time assistance adaptive card.\n * @public\n */\nexport const RealTimeAssistanceUserActionId = {\n /** User liked the real-time assistance response */\n LIKE: 'likeButton',\n /** User disliked the real-time assistance response */\n DISLIKE: 'dislikeButton',\n /** User copied the real-time assistance response */\n COPY: 'copyButton',\n} as const;\n\n/**\n * Union type of supported real-time assistance user actions.\n * @public\n */\nexport type RealTimeAssistanceUserActionId = Enum<typeof RealTimeAssistanceUserActionId>;\n\n/**\n * Parameters used to send user action feedback for a real-time assistance adaptive card.\n * @public\n * @example\n * const params: RealTimeAssistanceUserActionParams = {\n * agentId: 'agent-123',\n * interactionId: 'interaction-123',\n * adaptiveCardId: 'adaptive-card-123',\n * actionId: RealTimeAssistanceUserActionId.LIKE,\n * };\n */\nexport type RealTimeAssistanceUserActionParams = {\n /** Agent identifier */\n agentId: string;\n /** Interaction identifier associated with the real-time assistance response */\n interactionId: string;\n /** Adaptive card identifier from the real-time assistance payload */\n adaptiveCardId: string;\n /** User action performed on the adaptive card */\n actionId: RealTimeAssistanceUserActionId;\n /** Optional language code. Defaults to 'en'. */\n languageCode?: string;\n};\n\n/**\n * Wellness notification actions delivered by the Contact Center notification service.\n * @public\n */\nexport const WELLNESS_BREAK_NOTIFICATION_ACTIONS = {\n PROVIDE_WELLNESS_BREAK: 'PROVIDE_WELLNESS_BREAK',\n SUGGEST_WELLNESS_BREAK: 'SUGGEST_WELLNESS_BREAK',\n WELLNESS_BREAK_NOT_ALLOWED: 'WELLNESS_BREAK_NOT_ALLOWED',\n} as const;\n\n/** Union of supported wellness notification actions. @public */\nexport type WellnessBreakNotificationAction = Enum<typeof WELLNESS_BREAK_NOTIFICATION_ACTIONS>;\n\n/**\n * Agent actions accepted by the wellness action API.\n * @public\n */\nexport const WELLNESS_BREAK_USER_ACTIONS = {\n REQUESTED: 'REQUESTED',\n ACCEPTED: 'ACCEPTED',\n REJECTED: 'REJECTED',\n NO_RESPONSE: 'NO_RESPONSE',\n} as const;\n\n/** Union of supported wellness action API values. @public */\nexport type WellnessBreakUserAction = Enum<typeof WELLNESS_BREAK_USER_ACTIONS>;\n\n/**\n * Validated, agent-scoped wellness notification emitted by Contact Center.\n * @public\n */\nexport interface WellnessBreakEvent {\n /** Agent identifier */\n agentId: string;\n /** Organization identifier */\n orgId: string;\n /** Session identifier supplied by the notification; it may differ from the consumer's active session */\n agentSessionId: string;\n /** Backend wellness action */\n actionEvent: WellnessBreakNotificationAction;\n /** Optional untrusted plain-text message supplied by the backend */\n actionText?: string;\n /** Optional normalized interaction diagnostic */\n interactionId?: string;\n /** Notification diagnostic only; never an action-request correlation identifier */\n trackingId?: string;\n}\n\n/**\n * Parameters for responding to a backend-provided wellness offer.\n * @public\n */\nexport interface RespondToWellnessBreakParams {\n /** Agent response; REQUESTED is available only through requestWellnessBreak */\n action: Exclude<WellnessBreakUserAction, typeof WELLNESS_BREAK_USER_ACTIONS.REQUESTED>;\n}\n\n/**\n * Supported AI Assistant event categories.\n * @public\n * @example\n * const eventType: AIAssistantEventType = AIAssistantEventType.CUSTOM_EVENT;\n * @ignore\n */\nexport const AIAssistantEventType = {\n /** Custom AI Assistant event */\n CUSTOM_EVENT: 'CUSTOM_EVENT',\n /** CTI-backed AI Assistant event */\n CTI_EVENT: 'CTI_EVENT',\n} as const;\n\n/**\n * Union type of AI Assistant event categories.\n * @public\n * @example\n * function send(type: AIAssistantEventType) { ... }\n * @ignore\n */\nexport type AIAssistantEventType = Enum<typeof AIAssistantEventType>;\n\n/**\n * Supported AI Assistant event names.\n * @public\n * @example\n * const name: AIAssistantEventName = AIAssistantEventName.GET_TRANSCRIPTS;\n * @ignore\n */\nexport const AIAssistantEventName = {\n /** Request transcript streaming for an interaction */\n GET_TRANSCRIPTS: 'GET_TRANSCRIPTS',\n /** Request a suggested response for an interaction */\n GET_SUGGESTIONS: 'GET_SUGGESTIONS',\n /** Add extra context to refine a suggested response */\n ADD_SUGGESTIONS_EXTRA_CONTEXT: 'ADD_SUGGESTIONS_EXTRA_CONTEXT',\n /** Request mid-call summary generation */\n GET_MID_CALL_SUMMARY: 'GET_MID_CALL_SUMMARY',\n /** Request post-call summary generation */\n GET_POST_CALL_SUMMARY: 'GET_POST_CALL_SUMMARY',\n /** Mid-call summary response event */\n MID_CALL_SUMMARY_RESPONSE: 'MID_CALL_SUMMARY_RESPONSE',\n /** Post-call summary response event */\n POST_CALL_SUMMARY_RESPONSE: 'POST_CALL_SUMMARY_RESPONSE',\n /** Suggested digital response event */\n SUGGESTED_RESPONSES_DIGITAL: 'SUGGESTED_RESPONSES_DIGITAL',\n /** User action on a suggested response adaptive card */\n SUGGESTED_RESPONSES_USER_ACTION: 'SUGGESTED_RESPONSES_USER_ACTION',\n /** Agent Wellness Break request/response action */\n WELLNESS_BREAK_ACTION: 'WellnessBreakAction',\n} as const;\n\n/**\n * Union type of AI Assistant event names.\n * @public\n * @example\n * function handle(name: AIAssistantEventName) { ... }\n * @ignore\n */\nexport type AIAssistantEventName = Enum<typeof AIAssistantEventName>;\n\n/**\n * A single transcript message entry returned by AI Assistant APIs.\n * @public\n * @example\n * const message: TranscriptMessage = { role: 'AGENT', content: 'Hello', messageId: '1', publishTimestamp: Date.now() };\n *\n */\nexport type TranscriptMessage = {\n /** Speaker role for this message */\n role: string;\n /** Transcript chunk content */\n content: string;\n /** Unique message identifier */\n messageId: string;\n /** Message publish timestamp (epoch milliseconds) */\n publishTimestamp: number;\n};\n\n/**\n * Response payload for historic transcripts API.\n * @public\n * @example\n * const resp: HistoricTranscriptsResponse = { orgId: 'org', agentId: 'agent', conversationId: null, interactionId: 'int', source: 'AI', data: [] };\n *\n */\nexport type HistoricTranscriptsResponse = {\n /** Organization identifier */\n orgId: string;\n /** Agent identifier */\n agentId: string;\n /** Conversation identifier when available */\n conversationId: string | null;\n /** Interaction identifier */\n interactionId: string;\n /** Data source identifier */\n source: string;\n /** Transcript messages */\n data: TranscriptMessage[];\n};\n"],"mappings":";;;;;;AAiBA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMA,YAAY,GAAAC,OAAA,CAAAD,YAAA,GAAG;EAC1B;EACAE,GAAG,EAAE,KAAK;EACV;EACAC,IAAI,EAAE,MAAM;EACZ;EACAC,KAAK,EAAE,OAAO;EACd;EACAC,GAAG,EAAE,KAAK;EACV;EACAC,MAAM,EAAE;AACV,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAwBA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAkCA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAgBA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAQYC,aAAa,GAAAN,OAAA,CAAAM,aAAA,0BAAbA,aAAa;EACvB;EADUA,aAAa;EAGvB;EAHUA,aAAa;EAKvB;EALUA,aAAa;EAOvB;EAPUA,aAAa;EASvB;EATUA,aAAa;EAAA,OAAbA,aAAa;AAAA;AAazB;AACA;AACA;AACA;AACA;AACA;AACA;AAQA;AACA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AA6FA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAyBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAiBA;AACA;AACA;AACA;AACA;AACA;AACA;AAcA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,WAAW,GAAAP,OAAA,CAAAO,WAAA,GAAG;EACzB;EACAC,QAAQ,EAAE,UAAU;EACpB;EACAC,SAAS,EAAE,WAAW;EACtB;EACAC,OAAO,EAAE;AACX,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAmBA;AACA;AACA;AACA;AACA;AACA;;AAqBA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;;AAoBA;AACA;AACA;AACA;AACA;AACA;AACA;;AAoBA;AACA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAeA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;;AAiBA;AACA;AACA;;AAkBA;AACA;AACA;;AAkCA;AACA;AACA;AACA;;AAmGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAYA;AACA;AACA;AACA;AACO,MAAMC,8BAA8B,GAAAX,OAAA,CAAAW,8BAAA,GAAG;EAC5C;EACAC,IAAI,EAAE,YAAY;EAClB;EACAC,OAAO,EAAE,eAAe;EACxB;EACAC,IAAI,EAAE;AACR,CAAU;;AAEV;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAcA;AACA;AACA;AACA;AACO,MAAMC,mCAAmC,GAAAf,OAAA,CAAAe,mCAAA,GAAG;EACjDC,sBAAsB,EAAE,wBAAwB;EAChDC,sBAAsB,EAAE,wBAAwB;EAChDC,0BAA0B,EAAE;AAC9B,CAAU;;AAEV;;AAGA;AACA;AACA;AACA;AACO,MAAMC,2BAA2B,GAAAnB,OAAA,CAAAmB,2BAAA,GAAG;EACzCC,SAAS,EAAE,WAAW;EACtBC,QAAQ,EAAE,UAAU;EACpBC,QAAQ,EAAE,UAAU;EACpBC,WAAW,EAAE;AACf,CAAU;;AAEV;;AAGA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA;;AAMA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,oBAAoB,GAAAxB,OAAA,CAAAwB,oBAAA,GAAG;EAClC;EACAC,YAAY,EAAE,cAAc;EAC5B;EACAC,SAAS,EAAE;AACb,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,oBAAoB,GAAA3B,OAAA,CAAA2B,oBAAA,GAAG;EAClC;EACAC,eAAe,EAAE,iBAAiB;EAClC;EACAC,eAAe,EAAE,iBAAiB;EAClC;EACAC,6BAA6B,EAAE,+BAA+B;EAC9D;EACAC,oBAAoB,EAAE,sBAAsB;EAC5C;EACAC,qBAAqB,EAAE,uBAAuB;EAC9C;EACAC,yBAAyB,EAAE,2BAA2B;EACtD;EACAC,0BAA0B,EAAE,4BAA4B;EACxD;EACAC,2BAA2B,EAAE,6BAA6B;EAC1D;EACAC,+BAA+B,EAAE,iCAAiC;EAClE;EACAC,qBAAqB,EAAE;AACzB,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;;AAGA;AACA;AACA;AACA;AACA;AACA;AACA;;AAYA;AACA;AACA;AACA;AACA;AACA;AACA","ignoreList":[]}
|
package/dist/utils/PageCache.js
CHANGED
|
@@ -61,8 +61,18 @@ const DEFAULT_CACHE_TTL_MINUTES = 5;
|
|
|
61
61
|
* // Create a cache instance for a specific data type
|
|
62
62
|
* const cache = new PageCache<AddressBookEntry>('AddressBook');
|
|
63
63
|
*
|
|
64
|
-
* // Check if we can use cache
|
|
65
|
-
* if (
|
|
64
|
+
* // Check if we can use cache for the complete result/response-shape input set
|
|
65
|
+
* if (
|
|
66
|
+
* cache.canUseCache({
|
|
67
|
+
* search,
|
|
68
|
+
* filter,
|
|
69
|
+
* attributes,
|
|
70
|
+
* sortBy,
|
|
71
|
+
* desktopProfileFilter,
|
|
72
|
+
* provisioningView,
|
|
73
|
+
* singleObjectResponse,
|
|
74
|
+
* })
|
|
75
|
+
* ) {
|
|
66
76
|
* const cacheKey = cache.buildCacheKey(orgId, page, pageSize);
|
|
67
77
|
* const cachedPage = cache.getCachedPage(cacheKey);
|
|
68
78
|
*
|
|
@@ -88,7 +98,8 @@ class PageCache {
|
|
|
88
98
|
|
|
89
99
|
/**
|
|
90
100
|
* Checks if cache can be used for the given parameters.
|
|
91
|
-
* Cache is only used for simple pagination without
|
|
101
|
+
* Cache is only used for simple pagination without query variants or enabled
|
|
102
|
+
* result/response-shape flags.
|
|
92
103
|
* @param {CacheValidationParams} params - Parameters to validate
|
|
93
104
|
* @returns {boolean} True if cache can be used
|
|
94
105
|
* @public
|
|
@@ -98,9 +109,12 @@ class PageCache {
|
|
|
98
109
|
search,
|
|
99
110
|
filter,
|
|
100
111
|
attributes,
|
|
101
|
-
sortBy
|
|
112
|
+
sortBy,
|
|
113
|
+
desktopProfileFilter,
|
|
114
|
+
provisioningView,
|
|
115
|
+
singleObjectResponse
|
|
102
116
|
} = params;
|
|
103
|
-
return !search && !filter && !attributes && !sortBy;
|
|
117
|
+
return !search && !filter && !attributes && !sortBy && !desktopProfileFilter && !provisioningView && !singleObjectResponse;
|
|
104
118
|
}
|
|
105
119
|
|
|
106
120
|
/**
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","e","__esModule","default","PAGINATION_DEFAULTS","exports","PAGE","PAGE_SIZE","DEFAULT_CACHE_TTL_MINUTES","PageCache","cache","Map","constructor","apiName","canUseCache","params","search","filter","attributes","sortBy","buildCacheKey","orgId","page","pageSize","getCachedPage","cacheKey","cachedEntry","get","now","Date","cacheAge","timestamp","LoggerProxy","log","module","method","delete","cachePage","data","meta","cacheEntry","totalMeta","totalPages","totalRecords","totalItems","undefined","set","length","clearCache","cacheSize","size","clear","getCacheSize","_default"],"sources":["PageCache.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\n\n/**\n * Common pagination metadata interface used across all APIs.\n * @public\n * @template T - Additional metadata properties specific to the API\n */\nexport interface PaginationMeta {\n /** Organization ID */\n orgid?: string;\n /** Current page number */\n page?: number;\n /** Page size for current data set */\n pageSize?: number;\n /** Number of pages */\n totalPages?: number;\n /** Total number of items */\n totalRecords?: number;\n /** Total number of items (alias for compatibility) */\n totalItems?: number;\n /** Current page number (alias for compatibility) */\n currentPage?: number;\n /** Map of pagination links */\n links?: Record<string, string>;\n}\n\n/**\n * Common paginated response interface used across all APIs.\n * @public\n * @template T - The type of data items in the response\n */\nexport interface PaginatedResponse<T> {\n /** Array of data items */\n data: T[];\n /** Pagination metadata */\n meta: PaginationMeta;\n}\n\n/**\n * Common search and pagination parameters interface.\n * @public\n */\nexport interface BaseSearchParams {\n /** Search keyword */\n search?: string;\n /** Filter criteria using RSQL syntax */\n filter?: string;\n /** Attributes to be returned */\n attributes?: string;\n /** Page number (starts from 0) */\n page?: number;\n /** Number of items per page */\n pageSize?: number;\n /** Sort field */\n sortBy?: string;\n /** Sort direction */\n sortOrder?: 'asc' | 'desc';\n}\n\n/**\n * Default pagination constants used across all APIs.\n * @public\n */\nexport const PAGINATION_DEFAULTS = {\n /** Default page number */\n PAGE: 0,\n /** Default page size */\n PAGE_SIZE: 100,\n} as const;\n\n/**\n * Interface for cached page entry with metadata\n * @public\n */\nexport interface PageCacheEntry<T> {\n /** Cached data items for this page */\n data: T[];\n /** Timestamp when this page was cached */\n timestamp: number;\n /** Total metadata if available */\n totalMeta?: {\n totalPages?: number;\n totalRecords?: number;\n };\n}\n\n/**\n * Interface for cache validation parameters\n * @public\n */\nexport interface CacheValidationParams {\n /** Search query parameter */\n search?: string;\n /** Filter parameter */\n filter?: string;\n /** Attributes parameter */\n attributes?: string;\n /** Sort by parameter */\n sortBy?: string;\n}\n\n/**\n * Default cache TTL in minutes\n */\nconst DEFAULT_CACHE_TTL_MINUTES = 5;\n\n/**\n * Page cache utility class for managing paginated API response caching.\n * Provides consistent caching behavior across all Contact Center APIs.\n *\n * @class PageCache\n * @public\n * @template T - The type of data items being cached\n * @example\n * ```typescript\n * // Create a cache instance for a specific data type\n * const cache = new PageCache<AddressBookEntry>('AddressBook');\n *\n * // Check if we can use cache (no search/filter parameters)\n * if (cache.canUseCache({ search, filter })) {\n * const cacheKey = cache.buildCacheKey(orgId, page, pageSize);\n * const cachedPage = cache.getCachedPage(cacheKey);\n *\n * if (cachedPage) {\n * return cachedPage.data;\n * }\n * }\n *\n * // Cache API response\n * cache.cachePage(cacheKey, responseData, responseMeta);\n * ```\n */\nexport class PageCache<T> {\n private cache: Map<string, PageCacheEntry<T>> = new Map();\n private apiName: string;\n\n /**\n * Creates an instance of PageCache\n * @param {string} apiName - Name of the API using this cache (for logging)\n * @public\n */\n constructor(apiName: string) {\n this.apiName = apiName;\n }\n\n /**\n * Checks if cache can be used for the given parameters.\n * Cache is only used for simple pagination without search/filter/attributes/sort.\n * @param {CacheValidationParams} params - Parameters to validate\n * @returns {boolean} True if cache can be used\n * @public\n */\n public canUseCache(params: CacheValidationParams): boolean {\n const {search, filter, attributes, sortBy} = params;\n\n return !search && !filter && !attributes && !sortBy;\n }\n\n /**\n * Builds a cache key for the given parameters\n * @param {string} orgId - Organization ID\n * @param {number} page - Page number\n * @param {number} pageSize - Page size\n * @returns {string} Cache key\n * @public\n */\n public buildCacheKey(orgId: string, page: number, pageSize: number): string {\n return `${orgId}:${page}:${pageSize}`;\n }\n\n /**\n * Gets a cached page if it exists and is valid\n * @param {string} cacheKey - Cache key to look up\n * @returns {PageCacheEntry<T> | null} Cached page entry or null if not found/expired\n * @public\n */\n public getCachedPage(cacheKey: string): PageCacheEntry<T> | null {\n const cachedEntry = this.cache.get(cacheKey);\n\n if (!cachedEntry) {\n return null;\n }\n\n // Check if cache entry is expired\n const now = Date.now();\n const cacheAge = (now - cachedEntry.timestamp) / (1000 * 60); // in minutes\n\n if (cacheAge >= DEFAULT_CACHE_TTL_MINUTES) {\n LoggerProxy.log(`Cache entry expired for key: ${cacheKey}`, {\n module: this.apiName,\n method: 'getCachedPage',\n });\n this.cache.delete(cacheKey);\n\n return null;\n }\n\n return cachedEntry;\n }\n\n /**\n * Caches a page of data with metadata\n * @param {string} cacheKey - Cache key\n * @param {T[]} data - Data items to cache\n * @param {any} meta - Metadata from API response\n * @public\n */\n public cachePage(cacheKey: string, data: T[], meta?: any): void {\n const cacheEntry: PageCacheEntry<T> = {\n data,\n timestamp: Date.now(),\n totalMeta: meta\n ? {\n totalPages: meta.totalPages,\n totalRecords: meta.totalRecords || meta.totalItems,\n }\n : undefined,\n };\n\n this.cache.set(cacheKey, cacheEntry);\n\n LoggerProxy.log(`Cached page with ${data.length} items for key: ${cacheKey}`, {\n module: this.apiName,\n method: 'cachePage',\n });\n }\n\n /**\n * Clears all cached entries\n * @public\n */\n public clearCache(): void {\n const cacheSize = this.cache.size;\n this.cache.clear();\n\n LoggerProxy.log(`Cleared ${cacheSize} cache entries`, {\n module: this.apiName,\n method: 'clearCache',\n });\n }\n\n /**\n * Gets the current number of cached entries\n * @returns {number} Number of cached entries\n * @public\n */\n public getCacheSize(): number {\n return this.cache.size;\n }\n}\n\nexport default PageCache;\n"],"mappings":";;;;;;AAAA,IAAAA,YAAA,GAAAC,sBAAA,CAAAC,OAAA;AAA0C,SAAAD,uBAAAE,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAE1C;AACA;AACA;AACA;AACA;;AAoBA;AACA;AACA;AACA;AACA;;AAQA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA;AACO,MAAMG,mBAAmB,GAAAC,OAAA,CAAAD,mBAAA,GAAG;EACjC;EACAE,IAAI,EAAE,CAAC;EACP;EACAC,SAAS,EAAE;AACb,CAAU;;AAEV;AACA;AACA;AACA;;AAaA;AACA;AACA;AACA;;AAYA;AACA;AACA;AACA,MAAMC,yBAAyB,GAAG,CAAC;;AAEnC;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,SAAS,CAAI;EAChBC,KAAK,GAAmC,IAAIC,GAAG,CAAC,CAAC;EAGzD;AACF;AACA;AACA;AACA;EACEC,WAAWA,CAACC,OAAe,EAAE;IAC3B,IAAI,CAACA,OAAO,GAAGA,OAAO;EACxB;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACSC,WAAWA,CAACC,MAA6B,EAAW;IACzD,MAAM;MAACC,MAAM;MAAEC,MAAM;MAAEC,UAAU;MAAEC;IAAM,CAAC,GAAGJ,MAAM;IAEnD,OAAO,CAACC,MAAM,IAAI,CAACC,MAAM,IAAI,CAACC,UAAU,IAAI,CAACC,MAAM;EACrD;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;EACSC,aAAaA,CAACC,KAAa,EAAEC,IAAY,EAAEC,QAAgB,EAAU;IAC1E,OAAO,GAAGF,KAAK,IAAIC,IAAI,IAAIC,QAAQ,EAAE;EACvC;;EAEA;AACF;AACA;AACA;AACA;AACA;EACSC,aAAaA,CAACC,QAAgB,EAA4B;IAC/D,MAAMC,WAAW,GAAG,IAAI,CAAChB,KAAK,CAACiB,GAAG,CAACF,QAAQ,CAAC;IAE5C,IAAI,CAACC,WAAW,EAAE;MAChB,OAAO,IAAI;IACb;;IAEA;IACA,MAAME,GAAG,GAAGC,IAAI,CAACD,GAAG,CAAC,CAAC;IACtB,MAAME,QAAQ,GAAG,CAACF,GAAG,GAAGF,WAAW,CAACK,SAAS,KAAK,IAAI,GAAG,EAAE,CAAC,CAAC,CAAC;;IAE9D,IAAID,QAAQ,IAAItB,yBAAyB,EAAE;MACzCwB,oBAAW,CAACC,GAAG,CAAC,gCAAgCR,QAAQ,EAAE,EAAE;QAC1DS,MAAM,EAAE,IAAI,CAACrB,OAAO;QACpBsB,MAAM,EAAE;MACV,CAAC,CAAC;MACF,IAAI,CAACzB,KAAK,CAAC0B,MAAM,CAACX,QAAQ,CAAC;MAE3B,OAAO,IAAI;IACb;IAEA,OAAOC,WAAW;EACpB;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACSW,SAASA,CAACZ,QAAgB,EAAEa,IAAS,EAAEC,IAAU,EAAQ;IAC9D,MAAMC,UAA6B,GAAG;MACpCF,IAAI;MACJP,SAAS,EAAEF,IAAI,CAACD,GAAG,CAAC,CAAC;MACrBa,SAAS,EAAEF,IAAI,GACX;QACEG,UAAU,EAAEH,IAAI,CAACG,UAAU;QAC3BC,YAAY,EAAEJ,IAAI,CAACI,YAAY,IAAIJ,IAAI,CAACK;MAC1C,CAAC,GACDC;IACN,CAAC;IAED,IAAI,CAACnC,KAAK,CAACoC,GAAG,CAACrB,QAAQ,EAAEe,UAAU,CAAC;IAEpCR,oBAAW,CAACC,GAAG,CAAC,oBAAoBK,IAAI,CAACS,MAAM,mBAAmBtB,QAAQ,EAAE,EAAE;MAC5ES,MAAM,EAAE,IAAI,CAACrB,OAAO;MACpBsB,MAAM,EAAE;IACV,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;EACSa,UAAUA,CAAA,EAAS;IACxB,MAAMC,SAAS,GAAG,IAAI,CAACvC,KAAK,CAACwC,IAAI;IACjC,IAAI,CAACxC,KAAK,CAACyC,KAAK,CAAC,CAAC;IAElBnB,oBAAW,CAACC,GAAG,CAAC,WAAWgB,SAAS,gBAAgB,EAAE;MACpDf,MAAM,EAAE,IAAI,CAACrB,OAAO;MACpBsB,MAAM,EAAE;IACV,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;EACSiB,YAAYA,CAAA,EAAW;IAC5B,OAAO,IAAI,CAAC1C,KAAK,CAACwC,IAAI;EACxB;AACF;AAAC7C,OAAA,CAAAI,SAAA,GAAAA,SAAA;AAAA,IAAA4C,QAAA,GAAAhD,OAAA,CAAAF,OAAA,GAEcM,SAAS","ignoreList":[]}
|
|
1
|
+
{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","e","__esModule","default","PAGINATION_DEFAULTS","exports","PAGE","PAGE_SIZE","DEFAULT_CACHE_TTL_MINUTES","PageCache","cache","Map","constructor","apiName","canUseCache","params","search","filter","attributes","sortBy","desktopProfileFilter","provisioningView","singleObjectResponse","buildCacheKey","orgId","page","pageSize","getCachedPage","cacheKey","cachedEntry","get","now","Date","cacheAge","timestamp","LoggerProxy","log","module","method","delete","cachePage","data","meta","cacheEntry","totalMeta","totalPages","totalRecords","totalItems","undefined","set","length","clearCache","cacheSize","size","clear","getCacheSize","_default"],"sources":["PageCache.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\n\n/**\n * Common pagination metadata interface used across all APIs.\n * @public\n * @template T - Additional metadata properties specific to the API\n */\nexport interface PaginationMeta {\n /** Organization ID */\n orgid?: string;\n /** Current page number */\n page?: number;\n /** Page size for current data set */\n pageSize?: number;\n /** Number of pages */\n totalPages?: number;\n /** Total number of items */\n totalRecords?: number;\n /** Total number of items (alias for compatibility) */\n totalItems?: number;\n /** Current page number (alias for compatibility) */\n currentPage?: number;\n /** Map of pagination links */\n links?: Record<string, string>;\n}\n\n/**\n * Common paginated response interface used across all APIs.\n * @public\n * @template T - The type of data items in the response\n */\nexport interface PaginatedResponse<T> {\n /** Array of data items */\n data: T[];\n /** Pagination metadata */\n meta: PaginationMeta;\n}\n\n/**\n * Common search and pagination parameters interface.\n * @public\n */\nexport interface BaseSearchParams {\n /** Search keyword */\n search?: string;\n /** Filter criteria using RSQL syntax */\n filter?: string;\n /** Attributes to be returned */\n attributes?: string;\n /** Page number (starts from 0) */\n page?: number;\n /** Number of items per page */\n pageSize?: number;\n /** Sort field */\n sortBy?: string;\n /** Sort direction */\n sortOrder?: 'asc' | 'desc';\n}\n\n/**\n * Default pagination constants used across all APIs.\n * @public\n */\nexport const PAGINATION_DEFAULTS = {\n /** Default page number */\n PAGE: 0,\n /** Default page size */\n PAGE_SIZE: 100,\n} as const;\n\n/**\n * Interface for cached page entry with metadata\n * @public\n */\nexport interface PageCacheEntry<T> {\n /** Cached data items for this page */\n data: T[];\n /** Timestamp when this page was cached */\n timestamp: number;\n /** Total metadata if available */\n totalMeta?: {\n totalPages?: number;\n totalRecords?: number;\n };\n}\n\n/**\n * Interface for cache validation parameters\n * @public\n */\nexport interface CacheValidationParams {\n /** Search query parameter */\n search?: string;\n /** Filter parameter */\n filter?: string;\n /** Attributes parameter */\n attributes?: string;\n /** Sort by parameter */\n sortBy?: string;\n /** Desktop-profile filtering changes the returned result set */\n desktopProfileFilter?: boolean;\n /** Provisioning-view filtering changes the returned result set */\n provisioningView?: boolean;\n /** Single-object response mode changes the response shape */\n singleObjectResponse?: boolean;\n}\n\n/**\n * Default cache TTL in minutes\n */\nconst DEFAULT_CACHE_TTL_MINUTES = 5;\n\n/**\n * Page cache utility class for managing paginated API response caching.\n * Provides consistent caching behavior across all Contact Center APIs.\n *\n * @class PageCache\n * @public\n * @template T - The type of data items being cached\n * @example\n * ```typescript\n * // Create a cache instance for a specific data type\n * const cache = new PageCache<AddressBookEntry>('AddressBook');\n *\n * // Check if we can use cache for the complete result/response-shape input set\n * if (\n * cache.canUseCache({\n * search,\n * filter,\n * attributes,\n * sortBy,\n * desktopProfileFilter,\n * provisioningView,\n * singleObjectResponse,\n * })\n * ) {\n * const cacheKey = cache.buildCacheKey(orgId, page, pageSize);\n * const cachedPage = cache.getCachedPage(cacheKey);\n *\n * if (cachedPage) {\n * return cachedPage.data;\n * }\n * }\n *\n * // Cache API response\n * cache.cachePage(cacheKey, responseData, responseMeta);\n * ```\n */\nexport class PageCache<T> {\n private cache: Map<string, PageCacheEntry<T>> = new Map();\n private apiName: string;\n\n /**\n * Creates an instance of PageCache\n * @param {string} apiName - Name of the API using this cache (for logging)\n * @public\n */\n constructor(apiName: string) {\n this.apiName = apiName;\n }\n\n /**\n * Checks if cache can be used for the given parameters.\n * Cache is only used for simple pagination without query variants or enabled\n * result/response-shape flags.\n * @param {CacheValidationParams} params - Parameters to validate\n * @returns {boolean} True if cache can be used\n * @public\n */\n public canUseCache(params: CacheValidationParams): boolean {\n const {\n search,\n filter,\n attributes,\n sortBy,\n desktopProfileFilter,\n provisioningView,\n singleObjectResponse,\n } = params;\n\n return (\n !search &&\n !filter &&\n !attributes &&\n !sortBy &&\n !desktopProfileFilter &&\n !provisioningView &&\n !singleObjectResponse\n );\n }\n\n /**\n * Builds a cache key for the given parameters\n * @param {string} orgId - Organization ID\n * @param {number} page - Page number\n * @param {number} pageSize - Page size\n * @returns {string} Cache key\n * @public\n */\n public buildCacheKey(orgId: string, page: number, pageSize: number): string {\n return `${orgId}:${page}:${pageSize}`;\n }\n\n /**\n * Gets a cached page if it exists and is valid\n * @param {string} cacheKey - Cache key to look up\n * @returns {PageCacheEntry<T> | null} Cached page entry or null if not found/expired\n * @public\n */\n public getCachedPage(cacheKey: string): PageCacheEntry<T> | null {\n const cachedEntry = this.cache.get(cacheKey);\n\n if (!cachedEntry) {\n return null;\n }\n\n // Check if cache entry is expired\n const now = Date.now();\n const cacheAge = (now - cachedEntry.timestamp) / (1000 * 60); // in minutes\n\n if (cacheAge >= DEFAULT_CACHE_TTL_MINUTES) {\n LoggerProxy.log(`Cache entry expired for key: ${cacheKey}`, {\n module: this.apiName,\n method: 'getCachedPage',\n });\n this.cache.delete(cacheKey);\n\n return null;\n }\n\n return cachedEntry;\n }\n\n /**\n * Caches a page of data with metadata\n * @param {string} cacheKey - Cache key\n * @param {T[]} data - Data items to cache\n * @param {any} meta - Metadata from API response\n * @public\n */\n public cachePage(cacheKey: string, data: T[], meta?: any): void {\n const cacheEntry: PageCacheEntry<T> = {\n data,\n timestamp: Date.now(),\n totalMeta: meta\n ? {\n totalPages: meta.totalPages,\n totalRecords: meta.totalRecords || meta.totalItems,\n }\n : undefined,\n };\n\n this.cache.set(cacheKey, cacheEntry);\n\n LoggerProxy.log(`Cached page with ${data.length} items for key: ${cacheKey}`, {\n module: this.apiName,\n method: 'cachePage',\n });\n }\n\n /**\n * Clears all cached entries\n * @public\n */\n public clearCache(): void {\n const cacheSize = this.cache.size;\n this.cache.clear();\n\n LoggerProxy.log(`Cleared ${cacheSize} cache entries`, {\n module: this.apiName,\n method: 'clearCache',\n });\n }\n\n /**\n * Gets the current number of cached entries\n * @returns {number} Number of cached entries\n * @public\n */\n public getCacheSize(): number {\n return this.cache.size;\n }\n}\n\nexport default PageCache;\n"],"mappings":";;;;;;AAAA,IAAAA,YAAA,GAAAC,sBAAA,CAAAC,OAAA;AAA0C,SAAAD,uBAAAE,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAE1C;AACA;AACA;AACA;AACA;;AAoBA;AACA;AACA;AACA;AACA;;AAQA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA;AACO,MAAMG,mBAAmB,GAAAC,OAAA,CAAAD,mBAAA,GAAG;EACjC;EACAE,IAAI,EAAE,CAAC;EACP;EACAC,SAAS,EAAE;AACb,CAAU;;AAEV;AACA;AACA;AACA;;AAaA;AACA;AACA;AACA;;AAkBA;AACA;AACA;AACA,MAAMC,yBAAyB,GAAG,CAAC;;AAEnC;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,SAAS,CAAI;EAChBC,KAAK,GAAmC,IAAIC,GAAG,CAAC,CAAC;EAGzD;AACF;AACA;AACA;AACA;EACEC,WAAWA,CAACC,OAAe,EAAE;IAC3B,IAAI,CAACA,OAAO,GAAGA,OAAO;EACxB;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;EACSC,WAAWA,CAACC,MAA6B,EAAW;IACzD,MAAM;MACJC,MAAM;MACNC,MAAM;MACNC,UAAU;MACVC,MAAM;MACNC,oBAAoB;MACpBC,gBAAgB;MAChBC;IACF,CAAC,GAAGP,MAAM;IAEV,OACE,CAACC,MAAM,IACP,CAACC,MAAM,IACP,CAACC,UAAU,IACX,CAACC,MAAM,IACP,CAACC,oBAAoB,IACrB,CAACC,gBAAgB,IACjB,CAACC,oBAAoB;EAEzB;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;EACSC,aAAaA,CAACC,KAAa,EAAEC,IAAY,EAAEC,QAAgB,EAAU;IAC1E,OAAO,GAAGF,KAAK,IAAIC,IAAI,IAAIC,QAAQ,EAAE;EACvC;;EAEA;AACF;AACA;AACA;AACA;AACA;EACSC,aAAaA,CAACC,QAAgB,EAA4B;IAC/D,MAAMC,WAAW,GAAG,IAAI,CAACnB,KAAK,CAACoB,GAAG,CAACF,QAAQ,CAAC;IAE5C,IAAI,CAACC,WAAW,EAAE;MAChB,OAAO,IAAI;IACb;;IAEA;IACA,MAAME,GAAG,GAAGC,IAAI,CAACD,GAAG,CAAC,CAAC;IACtB,MAAME,QAAQ,GAAG,CAACF,GAAG,GAAGF,WAAW,CAACK,SAAS,KAAK,IAAI,GAAG,EAAE,CAAC,CAAC,CAAC;;IAE9D,IAAID,QAAQ,IAAIzB,yBAAyB,EAAE;MACzC2B,oBAAW,CAACC,GAAG,CAAC,gCAAgCR,QAAQ,EAAE,EAAE;QAC1DS,MAAM,EAAE,IAAI,CAACxB,OAAO;QACpByB,MAAM,EAAE;MACV,CAAC,CAAC;MACF,IAAI,CAAC5B,KAAK,CAAC6B,MAAM,CAACX,QAAQ,CAAC;MAE3B,OAAO,IAAI;IACb;IAEA,OAAOC,WAAW;EACpB;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACSW,SAASA,CAACZ,QAAgB,EAAEa,IAAS,EAAEC,IAAU,EAAQ;IAC9D,MAAMC,UAA6B,GAAG;MACpCF,IAAI;MACJP,SAAS,EAAEF,IAAI,CAACD,GAAG,CAAC,CAAC;MACrBa,SAAS,EAAEF,IAAI,GACX;QACEG,UAAU,EAAEH,IAAI,CAACG,UAAU;QAC3BC,YAAY,EAAEJ,IAAI,CAACI,YAAY,IAAIJ,IAAI,CAACK;MAC1C,CAAC,GACDC;IACN,CAAC;IAED,IAAI,CAACtC,KAAK,CAACuC,GAAG,CAACrB,QAAQ,EAAEe,UAAU,CAAC;IAEpCR,oBAAW,CAACC,GAAG,CAAC,oBAAoBK,IAAI,CAACS,MAAM,mBAAmBtB,QAAQ,EAAE,EAAE;MAC5ES,MAAM,EAAE,IAAI,CAACxB,OAAO;MACpByB,MAAM,EAAE;IACV,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;EACSa,UAAUA,CAAA,EAAS;IACxB,MAAMC,SAAS,GAAG,IAAI,CAAC1C,KAAK,CAAC2C,IAAI;IACjC,IAAI,CAAC3C,KAAK,CAAC4C,KAAK,CAAC,CAAC;IAElBnB,oBAAW,CAACC,GAAG,CAAC,WAAWgB,SAAS,gBAAgB,EAAE;MACpDf,MAAM,EAAE,IAAI,CAACxB,OAAO;MACpByB,MAAM,EAAE;IACV,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;EACSiB,YAAYA,CAAA,EAAW;IAC5B,OAAO,IAAI,CAAC7C,KAAK,CAAC2C,IAAI;EACxB;AACF;AAAChD,OAAA,CAAAI,SAAA,GAAAA,SAAA;AAAA,IAAA+C,QAAA,GAAAnD,OAAA,CAAAF,OAAA,GAEcM,SAAS","ignoreList":[]}
|
package/dist/webex.js
CHANGED
|
@@ -3,6 +3,7 @@
|
|
|
3
3
|
Object.defineProperty(exports, "__esModule", {
|
|
4
4
|
value: true
|
|
5
5
|
});
|
|
6
|
+
var _exportNames = {};
|
|
6
7
|
exports.default = void 0;
|
|
7
8
|
var _merge = _interopRequireDefault(require("lodash/merge"));
|
|
8
9
|
var _webexCore = _interopRequireDefault(require("@webex/webex-core"));
|
|
@@ -11,8 +12,21 @@ require("@webex/plugin-authorization");
|
|
|
11
12
|
require("@webex/internal-plugin-mercury");
|
|
12
13
|
require("@webex/plugin-logger");
|
|
13
14
|
require("@webex/internal-plugin-support");
|
|
14
|
-
require("./index");
|
|
15
|
+
var _index = require("./index");
|
|
16
|
+
Object.keys(_index).forEach(function (key) {
|
|
17
|
+
if (key === "default" || key === "__esModule") return;
|
|
18
|
+
if (Object.prototype.hasOwnProperty.call(_exportNames, key)) return;
|
|
19
|
+
if (key in exports && exports[key] === _index[key]) return;
|
|
20
|
+
Object.defineProperty(exports, key, {
|
|
21
|
+
enumerable: true,
|
|
22
|
+
get: function () {
|
|
23
|
+
return _index[key];
|
|
24
|
+
}
|
|
25
|
+
});
|
|
26
|
+
});
|
|
15
27
|
var _webexConfig = _interopRequireDefault(require("./webex-config"));
|
|
28
|
+
var _types = require("./services/config/types");
|
|
29
|
+
var _types2 = require("./types");
|
|
16
30
|
function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
|
|
17
31
|
/**
|
|
18
32
|
* Ensures global Buffer is defined, which is required for SDK functionality in some environments.
|
|
@@ -29,9 +43,15 @@ if (!global.Buffer) {
|
|
|
29
43
|
*/
|
|
30
44
|
const Webex = _webexCore.default.extend({
|
|
31
45
|
webex: true,
|
|
32
|
-
version: `3.12.0-next.
|
|
46
|
+
version: `3.12.0-next.130`
|
|
33
47
|
});
|
|
34
48
|
|
|
49
|
+
// The standalone UMD bundle exports the Webex constructor as its default value. Attach the
|
|
50
|
+
// public agent-event contract so browser samples can use the same constants as module consumers.
|
|
51
|
+
Webex.CC_AGENT_EVENTS = _types.CC_AGENT_EVENTS;
|
|
52
|
+
Webex.WELLNESS_BREAK_NOTIFICATION_ACTIONS = _types2.WELLNESS_BREAK_NOTIFICATION_ACTIONS;
|
|
53
|
+
Webex.WELLNESS_BREAK_USER_ACTIONS = _types2.WELLNESS_BREAK_USER_ACTIONS;
|
|
54
|
+
|
|
35
55
|
/**
|
|
36
56
|
* Initializes a new Webex instance with merged configuration.
|
|
37
57
|
*
|
package/dist/webex.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"names":["_merge","_interopRequireDefault","require","_webexCore","_safeBuffer","_webexConfig","e","__esModule","default","global","Buffer","Webex","WebexCore","extend","webex","version","init","attrs","config","merge","_default"
|
|
1
|
+
{"version":3,"names":["_merge","_interopRequireDefault","require","_webexCore","_safeBuffer","_index","Object","keys","forEach","key","prototype","hasOwnProperty","call","_exportNames","exports","defineProperty","enumerable","get","_webexConfig","_types","_types2","e","__esModule","default","global","Buffer","Webex","WebexCore","extend","webex","version","CC_AGENT_EVENTS","WELLNESS_BREAK_NOTIFICATION_ACTIONS","WELLNESS_BREAK_USER_ACTIONS","init","attrs","config","merge","_default"],"sources":["webex.js"],"sourcesContent":["import merge from 'lodash/merge';\nimport WebexCore from '@webex/webex-core';\nimport {Buffer} from 'safe-buffer';\nimport '@webex/plugin-authorization';\nimport '@webex/internal-plugin-mercury';\nimport '@webex/plugin-logger';\nimport '@webex/internal-plugin-support';\n\nimport './index';\n\nimport config from './webex-config';\nimport {CC_AGENT_EVENTS} from './services/config/types';\nimport {WELLNESS_BREAK_NOTIFICATION_ACTIONS, WELLNESS_BREAK_USER_ACTIONS} from './types';\n\nexport * from './index';\n\n/**\n * Ensures global Buffer is defined, which is required for SDK functionality in some environments.\n * @ignore\n */\nif (!global.Buffer) {\n global.Buffer = Buffer;\n}\n\n/**\n * Webex SDK class extended from the core SDK.\n * Includes custom configuration and plugin registration for CC (Contact Center) use cases.\n * @ignore\n */\nconst Webex = WebexCore.extend({\n webex: true,\n version: PACKAGE_VERSION,\n});\n\n// The standalone UMD bundle exports the Webex constructor as its default value. Attach the\n// public agent-event contract so browser samples can use the same constants as module consumers.\nWebex.CC_AGENT_EVENTS = CC_AGENT_EVENTS;\nWebex.WELLNESS_BREAK_NOTIFICATION_ACTIONS = WELLNESS_BREAK_NOTIFICATION_ACTIONS;\nWebex.WELLNESS_BREAK_USER_ACTIONS = WELLNESS_BREAK_USER_ACTIONS;\n\n/**\n * Initializes a new Webex instance with merged configuration.\n *\n * @param {Object} [attrs={}] - Initialization attributes.\n * @param {Object} [attrs.config] - Optional custom config to override defaults.\n * @param {Object} [attrs.config.logger] - Logging configuration.\n * @param {string} [attrs.config.logger.level='info'] - Logging level (e.g., 'debug', 'info').\n * @param {string} [attrs.config.logger.bufferLogLevel='log'] - Log buffering level for log uploads.\n * @param {Object} [attrs.config.cc] - Contact Center (CC) specific configurations.\n * @param {boolean} [attrs.config.cc.allowMultiLogin=false] - Whether to allow multiple logins.\n * @param {boolean} [attrs.config.cc.allowAutomatedRelogin=true] - Whether to allow automated re-login.\n * @param {string} [attrs.config.cc.clientType='WebexCCSDK'] - Type of the client.\n * @param {boolean} [attrs.config.cc.isKeepAliveEnabled=false] - Whether to enable keep-alive functionality.\n * @param {boolean} [attrs.config.cc.force=true] - Whether to force specific CC configurations.\n * @param {Object} [attrs.config.cc.metrics] - Metrics configuration for CC.\n * @param {string} [attrs.config.cc.metrics.clientName='WEBEX_JS_SDK'] - Metrics client name.\n * @param {string} [attrs.config.cc.metrics.clientType='WebexCCSDK'] - Metrics client type.\n * @returns {Webex} A new Webex instance.\n *\n * @see {@link https://developer.webex.com/meeting/docs/sdks/webex-meetings-sdk-web-quickstart#webex-object-attribute-reference} - Webex Object Attribute Reference for SDK Configuration.\n *\n * This configuration merges the default `webex-config` with any custom configuration provided as `attrs.config`.\n * The merged configuration governs various SDK behaviors, such as authorization, logging, and CC-specific settings.\n *\n * @example <caption>Basic Usage</caption>\n * import Webex from '@webex/contact-center';\n *\n * // Initialize Webex SDK with default configuration\n * const webex = Webex.init();\n *\n * @example <caption>Custom Configuration</caption>\n * import Webex from '@webex/contact-center';\n *\n * const customConfig = {\n * logger: {\n * level: 'debug', // Enable debug logging\n * bufferLogLevel: 'log', // Used for upload logs\n * },\n * credentials: {\n * client_id: 'your-client-id', // Replace with your Webex application's client ID\n * client_secret: 'your-client-secret', // Replace with your Webex application's client secret\n * redirect_uri: 'https://your-redirect-uri', // Replace with your app's redirect URI\n * },\n * cc: {\n * allowMultiLogin: false, // Disallow multiple logins\n * allowAutomatedRelogin: true, // Enable automated re-login\n * clientType: 'WebexCCSDK', // Specify the Contact Center client type\n * isKeepAliveEnabled: false, // Disable keep-alive functionality\n * force: true, // Force CC-specific configurations\n * metrics: {\n * clientName: 'WEBEX_JS_SDK', // Metrics client name\n * clientType: 'WebexCCSDK', // Metrics client type\n * },\n * },\n * };\n *\n * // Initialize Webex SDK with custom configuration\n * const webex = Webex.init({ config: customConfig });\n */\nWebex.init = function init(attrs = {}) {\n attrs.config = merge({}, config, attrs.config);\n\n return new Webex(attrs);\n};\n\nexport default Webex;\n"],"mappings":";;;;;;;AAAA,IAAAA,MAAA,GAAAC,sBAAA,CAAAC,OAAA;AACA,IAAAC,UAAA,GAAAF,sBAAA,CAAAC,OAAA;AACA,IAAAE,WAAA,GAAAF,OAAA;AACAA,OAAA;AACAA,OAAA;AACAA,OAAA;AACAA,OAAA;AAEA,IAAAG,MAAA,GAAAH,OAAA;AAMAI,MAAA,CAAAC,IAAA,CAAAF,MAAA,EAAAG,OAAA,WAAAC,GAAA;EAAA,IAAAA,GAAA,kBAAAA,GAAA;EAAA,IAAAH,MAAA,CAAAI,SAAA,CAAAC,cAAA,CAAAC,IAAA,CAAAC,YAAA,EAAAJ,GAAA;EAAA,IAAAA,GAAA,IAAAK,OAAA,IAAAA,OAAA,CAAAL,GAAA,MAAAJ,MAAA,CAAAI,GAAA;EAAAH,MAAA,CAAAS,cAAA,CAAAD,OAAA,EAAAL,GAAA;IAAAO,UAAA;IAAAC,GAAA,WAAAA,CAAA;MAAA,OAAAZ,MAAA,CAAAI,GAAA;IAAA;EAAA;AAAA;AAJA,IAAAS,YAAA,GAAAjB,sBAAA,CAAAC,OAAA;AACA,IAAAiB,MAAA,GAAAjB,OAAA;AACA,IAAAkB,OAAA,GAAAlB,OAAA;AAAyF,SAAAD,uBAAAoB,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAIzF;AACA;AACA;AACA;AACA,IAAI,CAACG,MAAM,CAACC,MAAM,EAAE;EAClBD,MAAM,CAACC,MAAM,GAAGA,kBAAM;AACxB;;AAEA;AACA;AACA;AACA;AACA;AACA,MAAMC,KAAK,GAAGC,kBAAS,CAACC,MAAM,CAAC;EAC7BC,KAAK,EAAE,IAAI;EACXC,OAAO;AACT,CAAC,CAAC;;AAEF;AACA;AACAJ,KAAK,CAACK,eAAe,GAAGA,sBAAe;AACvCL,KAAK,CAACM,mCAAmC,GAAGA,2CAAmC;AAC/EN,KAAK,CAACO,2BAA2B,GAAGA,mCAA2B;;AAE/D;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACAP,KAAK,CAACQ,IAAI,GAAG,SAASA,IAAIA,CAACC,KAAK,GAAG,CAAC,CAAC,EAAE;EACrCA,KAAK,CAACC,MAAM,GAAG,IAAAC,cAAK,EAAC,CAAC,CAAC,EAAED,oBAAM,EAAED,KAAK,CAACC,MAAM,CAAC;EAE9C,OAAO,IAAIV,KAAK,CAACS,KAAK,CAAC;AACzB,CAAC;AAAC,IAAAG,QAAA,GAAAxB,OAAA,CAAAS,OAAA,GAEaG,KAAK","ignoreList":[]}
|