purecloudplatformclientv2 2.0.6

data/lib/purecloudplatformclientv2/api/conversations_api.rb

@@ -0,0 +1,4725 @@
+=begin
+PureCloud Platform API
+
+With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
+
+OpenAPI spec version: v2
+Contact: DeveloperEvangelists@inin.com
+Generated by: https://github.com/swagger-api/swagger-codegen.git
+
+License: ININ
+http://www.inin.com
+
+Terms of Service: https://developer.mypurecloud.com/tos
+
+=end
+
+require "uri"
+
+module PureCloud
+  class ConversationsApi
+    attr_accessor :api_client
+
+    def initialize(api_client = ApiClient.default)
+      @api_client = api_client
+    end
+
+    # Delete a code used to add a communication to this participant
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param add_communication_code addCommunicationCode
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_conversation_participant_code(conversation_id, participant_id, add_communication_code, opts = {})
+      delete_conversation_participant_code_with_http_info(conversation_id, participant_id, add_communication_code, opts)
+      return nil
+    end
+
+    # Delete a code used to add a communication to this participant
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param add_communication_code addCommunicationCode
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_conversation_participant_code_with_http_info(conversation_id, participant_id, add_communication_code, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversation_participant_code ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.delete_conversation_participant_code" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.delete_conversation_participant_code" if participant_id.nil?
+      # verify the required parameter 'add_communication_code' is set
+      fail ArgumentError, "Missing the required parameter 'add_communication_code' when calling ConversationsApi.delete_conversation_participant_code" if add_communication_code.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'addCommunicationCode' + '}', add_communication_code.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#delete_conversation_participant_code\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Cancel the transfer
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [String]
+    def delete_conversations_call_participant_consult(call_id, participant_id, opts = {})
+      data, _status_code, _headers = delete_conversations_call_participant_consult_with_http_info(call_id, participant_id, opts)
+      return data
+    end
+
+    # Cancel the transfer
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
+    def delete_conversations_call_participant_consult_with_http_info(call_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversations_call_participant_consult ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.delete_conversations_call_participant_consult" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.delete_conversations_call_participant_consult" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'String')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#delete_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete attachment from draft
+    # 
+    # @param email_id emailId
+    # @param attachment_id attachmentId
+    # @param [Hash] opts the optional parameters
+    # @return [String]
+    def delete_conversations_email_messages_draft_attachment(email_id, attachment_id, opts = {})
+      data, _status_code, _headers = delete_conversations_email_messages_draft_attachment_with_http_info(email_id, attachment_id, opts)
+      return data
+    end
+
+    # Delete attachment from draft
+    # 
+    # @param email_id emailId
+    # @param attachment_id attachmentId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
+    def delete_conversations_email_messages_draft_attachment_with_http_info(email_id, attachment_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversations_email_messages_draft_attachment ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.delete_conversations_email_messages_draft_attachment" if email_id.nil?
+      # verify the required parameter 'attachment_id' is set
+      fail ArgumentError, "Missing the required parameter 'attachment_id' when calling ConversationsApi.delete_conversations_email_messages_draft_attachment" if attachment_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages/draft/attachments/{attachmentId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'attachmentId' + '}', attachment_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'String')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#delete_conversations_email_messages_draft_attachment\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a conversation by id
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @return [AnalyticsConversation]
+    def get_analytics_conversation_details(conversation_id, opts = {})
+      data, _status_code, _headers = get_analytics_conversation_details_with_http_info(conversation_id, opts)
+      return data
+    end
+
+    # Get a conversation by id
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(AnalyticsConversation, Fixnum, Hash)>] AnalyticsConversation data, response status code and response headers
+    def get_analytics_conversation_details_with_http_info(conversation_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_analytics_conversation_details ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_analytics_conversation_details" if conversation_id.nil?
+      # resource path
+      local_var_path = "/api/v2/analytics/conversations/{conversationId}/details".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'AnalyticsConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_analytics_conversation_details\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get conversation
+    # 
+    # @param conversation_id conversation ID
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def get_conversation(conversation_id, opts = {})
+      data, _status_code, _headers = get_conversation_with_http_info(conversation_id, opts)
+      return data
+    end
+
+    # Get conversation
+    # 
+    # @param conversation_id conversation ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def get_conversation_with_http_info(conversation_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation" if conversation_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [WrapupCode]
+    def get_conversation_participant_wrapup(conversation_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversation_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_conversation_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_wrapup ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_wrapup" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'WrapupCode')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversation_participant_wrapupcodes(conversation_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversation_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversation_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_wrapupcodes" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [String] :communication_type Call or Chat communication filtering
+    # @return [ConversationEntityListing]
+    def get_conversations(opts = {})
+      data, _status_code, _headers = get_conversations_with_http_info(opts)
+      return data
+    end
+
+    # Get conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [String] :communication_type Call or Chat communication filtering
+    # @return [Array<(ConversationEntityListing, Fixnum, Hash)>] ConversationEntityListing data, response status code and response headers
+    def get_conversations_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'communicationType'] = opts[:'communication_type'] if opts[:'communication_type']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get call conversation
+    # 
+    # @param call_id callId
+    # @param [Hash] opts the optional parameters
+    # @return [CallConversation]
+    def get_conversations_call(call_id, opts = {})
+      data, _status_code, _headers = get_conversations_call_with_http_info(call_id, opts)
+      return data
+    end
+
+    # Get call conversation
+    # 
+    # @param call_id callId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CallConversation, Fixnum, Hash)>] CallConversation data, response status code and response headers
+    def get_conversations_call_with_http_info(call_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.get_conversations_call" if call_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CallConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_call_participant_wrapup(call_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_call_participant_wrapup_with_http_info(call_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_call_participant_wrapup_with_http_info(call_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call_participant_wrapup ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.get_conversations_call_participant_wrapup" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_call_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_call_participant_wrapupcodes(call_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_call_participant_wrapupcodes_with_http_info(call_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_call_participant_wrapupcodes_with_http_info(call_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.get_conversations_call_participant_wrapupcodes" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_call_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get callback conversation
+    # 
+    # @param callback_id callbackId
+    # @param [Hash] opts the optional parameters
+    # @return [CallbackConversation]
+    def get_conversations_callback(callback_id, opts = {})
+      data, _status_code, _headers = get_conversations_callback_with_http_info(callback_id, opts)
+      return data
+    end
+
+    # Get callback conversation
+    # 
+    # @param callback_id callbackId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CallbackConversation, Fixnum, Hash)>] CallbackConversation data, response status code and response headers
+    def get_conversations_callback_with_http_info(callback_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.get_conversations_callback" if callback_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CallbackConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_callback_participant_wrapup(callback_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_callback_participant_wrapup_with_http_info(callback_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_callback_participant_wrapup_with_http_info(callback_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback_participant_wrapup ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.get_conversations_callback_participant_wrapup" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_callback_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_callback_participant_wrapupcodes(callback_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_callback_participant_wrapupcodes_with_http_info(callback_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_callback_participant_wrapupcodes_with_http_info(callback_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.get_conversations_callback_participant_wrapupcodes" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_callback_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get callback conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [CallbackConversationEntityListing]
+    def get_conversations_callbacks(opts = {})
+      data, _status_code, _headers = get_conversations_callbacks_with_http_info(opts)
+      return data
+    end
+
+    # Get callback conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers
+    def get_conversations_callbacks_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callbacks ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CallbackConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get recent conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [CallConversationEntityListing]
+    def get_conversations_calls(opts = {})
+      data, _status_code, _headers = get_conversations_calls_with_http_info(opts)
+      return data
+    end
+
+    # Get recent conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers
+    def get_conversations_calls_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/calls".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CallConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get call history
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @option opts [String] :interval Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39;
+    # @return [CallConversationEntityListing]
+    def get_conversations_calls_history(opts = {})
+      data, _status_code, _headers = get_conversations_calls_history_with_http_info(opts)
+      return data
+    end
+
+    # Get call history
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @option opts [String] :interval Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39;
+    # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers
+    def get_conversations_calls_history_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls_history ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/history".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'interval'] = opts[:'interval'] if opts[:'interval']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CallConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls_history\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the maximum number of participants that this user can have on a conference
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [MaxParticipants]
+    def get_conversations_calls_maximumconferenceparties(opts = {})
+      data, _status_code, _headers = get_conversations_calls_maximumconferenceparties_with_http_info(opts)
+      return data
+    end
+
+    # Get the maximum number of participants that this user can have on a conference
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(MaxParticipants, Fixnum, Hash)>] MaxParticipants data, response status code and response headers
+    def get_conversations_calls_maximumconferenceparties_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls_maximumconferenceparties ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/maximumconferenceparties".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'MaxParticipants')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls_maximumconferenceparties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get chat conversation
+    # 
+    # @param chat_id chatId
+    # @param [Hash] opts the optional parameters
+    # @return [ChatConversation]
+    def get_conversations_chat(chat_id, opts = {})
+      data, _status_code, _headers = get_conversations_chat_with_http_info(chat_id, opts)
+      return data
+    end
+
+    # Get chat conversation
+    # 
+    # @param chat_id chatId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ChatConversation, Fixnum, Hash)>] ChatConversation data, response status code and response headers
+    def get_conversations_chat_with_http_info(chat_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.get_conversations_chat" if chat_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ChatConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_chat_participant_wrapup(chat_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_chat_participant_wrapup_with_http_info(chat_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_chat_participant_wrapup_with_http_info(chat_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat_participant_wrapup ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.get_conversations_chat_participant_wrapup" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_chat_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_chat_participant_wrapupcodes(chat_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_chat_participant_wrapupcodes_with_http_info(chat_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_chat_participant_wrapupcodes_with_http_info(chat_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.get_conversations_chat_participant_wrapupcodes" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_chat_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get recent chat conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [ChatConversationEntityListing]
+    def get_conversations_chats(opts = {})
+      data, _status_code, _headers = get_conversations_chats_with_http_info(opts)
+      return data
+    end
+
+    # Get recent chat conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ChatConversationEntityListing, Fixnum, Hash)>] ChatConversationEntityListing data, response status code and response headers
+    def get_conversations_chats_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chats ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/chats".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ChatConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get cobrowse conversation
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param [Hash] opts the optional parameters
+    # @return [CobrowseConversation]
+    def get_conversations_cobrowsesession(cobrowse_id, opts = {})
+      data, _status_code, _headers = get_conversations_cobrowsesession_with_http_info(cobrowse_id, opts)
+      return data
+    end
+
+    # Get cobrowse conversation
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CobrowseConversation, Fixnum, Hash)>] CobrowseConversation data, response status code and response headers
+    def get_conversations_cobrowsesession_with_http_info(cobrowse_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.get_conversations_cobrowsesession" if cobrowse_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CobrowseConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_cobrowsesession_participant_wrapup(cobrowse_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_cobrowsesession_participant_wrapup_with_http_info(cobrowse_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_cobrowsesession_participant_wrapup_with_http_info(cobrowse_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession_participant_wrapup ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapup" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_cobrowsesession_participant_wrapupcodes(cobrowse_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_cobrowsesession_participant_wrapupcodes_with_http_info(cobrowse_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_cobrowsesession_participant_wrapupcodes_with_http_info(cobrowse_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get recent cobrowse conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [CobrowseConversationEntityListing]
+    def get_conversations_cobrowsesessions(opts = {})
+      data, _status_code, _headers = get_conversations_cobrowsesessions_with_http_info(opts)
+      return data
+    end
+
+    # Get recent cobrowse conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CobrowseConversationEntityListing, Fixnum, Hash)>] CobrowseConversationEntityListing data, response status code and response headers
+    def get_conversations_cobrowsesessions_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesessions ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CobrowseConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesessions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get email conversation
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [EmailConversation]
+    def get_conversations_email(email_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_with_http_info(email_id, opts)
+      return data
+    end
+
+    # Get email conversation
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailConversation, Fixnum, Hash)>] EmailConversation data, response status code and response headers
+    def get_conversations_email_with_http_info(email_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email" if email_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get conversation message
+    # 
+    # @param email_id emailId
+    # @param message_id messageId
+    # @param [Hash] opts the optional parameters
+    # @return [EmailMessage]
+    def get_conversations_email_message(email_id, message_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_message_with_http_info(email_id, message_id, opts)
+      return data
+    end
+
+    # Get conversation message
+    # 
+    # @param email_id emailId
+    # @param message_id messageId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def get_conversations_email_message_with_http_info(email_id, message_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_message ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email_message" if email_id.nil?
+      # verify the required parameter 'message_id' is set
+      fail ArgumentError, "Missing the required parameter 'message_id' when calling ConversationsApi.get_conversations_email_message" if message_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages/{messageId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get conversation messages
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [EmailMessageListing]
+    def get_conversations_email_messages(email_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_messages_with_http_info(email_id, opts)
+      return data
+    end
+
+    # Get conversation messages
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailMessageListing, Fixnum, Hash)>] EmailMessageListing data, response status code and response headers
+    def get_conversations_email_messages_with_http_info(email_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_messages ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email_messages" if email_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailMessageListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get conversation draft reply
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [EmailMessage]
+    def get_conversations_email_messages_draft(email_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_messages_draft_with_http_info(email_id, opts)
+      return data
+    end
+
+    # Get conversation draft reply
+    # 
+    # @param email_id emailId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def get_conversations_email_messages_draft_with_http_info(email_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_messages_draft ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email_messages_draft" if email_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages/draft".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_email_participant_wrapup(email_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_participant_wrapup_with_http_info(email_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_email_participant_wrapup_with_http_info(email_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_participant_wrapup ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email_participant_wrapup" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_email_participant_wrapup" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_email_participant_wrapupcodes(email_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_email_participant_wrapupcodes_with_http_info(email_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_email_participant_wrapupcodes_with_http_info(email_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_participant_wrapupcodes ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.get_conversations_email_participant_wrapupcodes" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_email_participant_wrapupcodes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get recent email conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [EmailConversationEntityListing]
+    def get_conversations_emails(opts = {})
+      data, _status_code, _headers = get_conversations_emails_with_http_info(opts)
+      return data
+    end
+
+    # Get recent email conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers
+    def get_conversations_emails_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_emails ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/conversations/emails".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a participant.
+    # Update conversation participant.
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversation_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update a participant.
+    # Update conversation participant.
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversation_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant_attributes ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant_attributes" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant_attributes" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant_attributes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_call(call_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_with_http_info(call_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by setting it&#39;s recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_call_with_http_info(call_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.patch_conversations_call" if call_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Participant request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_call_participant(call_id, participant_id, body, opts = {})
+      patch_conversations_call_participant_with_http_info(call_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Participant request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_call_participant_with_http_info(call_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.patch_conversations_call_participant" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_call_participant_attributes(call_id, participant_id, body, opts = {})
+      patch_conversations_call_participant_attributes_with_http_info(call_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_call_participant_attributes_with_http_info(call_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_attributes ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_attributes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant's communication by disconnecting it.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Empty]
+    def patch_conversations_call_participant_communication(call_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_participant_communication_with_http_info(call_id, participant_id, communication_id, body, opts)
+      return data
+    end
+
+    # Update conversation participant&#39;s communication by disconnecting it.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_call_participant_communication_with_http_info(call_id, participant_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_communication ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if participant_id.nil?
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if communication_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_communication" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Empty')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Change who can speak
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body new speak to
+    # @param [Hash] opts the optional parameters
+    # @return [ConsultTransferResponse]
+    def patch_conversations_call_participant_consult(call_id, participant_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_participant_consult_with_http_info(call_id, participant_id, body, opts)
+      return data
+    end
+
+    # Change who can speak
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body new speak to
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
+    def patch_conversations_call_participant_consult_with_http_info(call_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_consult ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_consult" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ConsultTransferResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param callback_id callbackId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_callback(callback_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_callback_with_http_info(callback_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param callback_id callbackId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_callback_with_http_info(callback_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.patch_conversations_callback" if callback_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_callback_participant(callback_id, participant_id, body, opts = {})
+      patch_conversations_callback_participant_with_http_info(callback_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_callback_participant_with_http_info(callback_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.patch_conversations_callback_participant" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_callback_participant_attributes(callback_id, participant_id, body, opts = {})
+      patch_conversations_callback_participant_attributes_with_http_info(callback_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_callback_participant_attributes_with_http_info(callback_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_attributes ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant's communication by disconnecting it.
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Empty]
+    def patch_conversations_callback_participant_communication(callback_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_callback_participant_communication_with_http_info(callback_id, participant_id, communication_id, body, opts)
+      return data
+    end
+
+    # Update conversation participant&#39;s communication by disconnecting it.
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_callback_participant_communication_with_http_info(callback_id, participant_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_communication ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if participant_id.nil?
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if communication_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_communication" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Empty')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param chat_id chatId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_chat(chat_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_chat_with_http_info(chat_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param chat_id chatId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_chat_with_http_info(chat_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.patch_conversations_chat" if chat_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_chat_participant(chat_id, participant_id, body, opts = {})
+      patch_conversations_chat_participant_with_http_info(chat_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_chat_participant_with_http_info(chat_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.patch_conversations_chat_participant" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_chat_participant_attributes(chat_id, participant_id, body, opts = {})
+      patch_conversations_chat_participant_attributes_with_http_info(chat_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_chat_participant_attributes_with_http_info(chat_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_attributes ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant's communication by disconnecting it.
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Empty]
+    def patch_conversations_chat_participant_communication(chat_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_chat_participant_communication_with_http_info(chat_id, participant_id, communication_id, body, opts)
+      return data
+    end
+
+    # Update conversation participant&#39;s communication by disconnecting it.
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_chat_participant_communication_with_http_info(chat_id, participant_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_communication ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if participant_id.nil?
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if communication_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_communication" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Empty')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_cobrowsesession(cobrowse_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_cobrowsesession_with_http_info(cobrowse_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_cobrowsesession_with_http_info(cobrowse_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.patch_conversations_cobrowsesession" if cobrowse_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [nil]
+    def patch_conversations_cobrowsesession_participant(cobrowse_id, participant_id, opts = {})
+      patch_conversations_cobrowsesession_participant_with_http_info(cobrowse_id, participant_id, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_cobrowsesession_participant_with_http_info(cobrowse_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
+    # @return [nil]
+    def patch_conversations_cobrowsesession_participant_attributes(cobrowse_id, participant_id, opts = {})
+      patch_conversations_cobrowsesession_participant_attributes_with_http_info(cobrowse_id, participant_id, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_cobrowsesession_participant_attributes_with_http_info(cobrowse_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_attributes ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant's communication by disconnecting it.
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Empty]
+    def patch_conversations_cobrowsesession_participant_communication(cobrowse_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_cobrowsesession_participant_communication_with_http_info(cobrowse_id, participant_id, communication_id, body, opts)
+      return data
+    end
+
+    # Update conversation participant&#39;s communication by disconnecting it.
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_cobrowsesession_participant_communication_with_http_info(cobrowse_id, participant_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_communication ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if participant_id.nil?
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if communication_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Empty')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param email_id emailId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_email(email_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_email_with_http_info(email_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by disconnecting all of the participants
+    # 
+    # @param email_id emailId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_email_with_http_info(email_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.patch_conversations_email" if email_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_email_participant(email_id, participant_id, body, opts = {})
+      patch_conversations_email_participant_with_http_info(email_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_email_participant_with_http_info(email_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.patch_conversations_email_participant" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_email_participant_attributes(email_id, participant_id, body, opts = {})
+      patch_conversations_email_participant_attributes_with_http_info(email_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_email_participant_attributes_with_http_info(email_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_attributes ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_attributes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant's communication by disconnecting it.
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Empty]
+    def patch_conversations_email_participant_communication(email_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_email_participant_communication_with_http_info(email_id, participant_id, communication_id, body, opts)
+      return data
+    end
+
+    # Update conversation participant&#39;s communication by disconnecting it.
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_email_participant_communication_with_http_info(email_id, participant_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_communication ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if participant_id.nil?
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if communication_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_communication" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Empty')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Index conversation properties
+    # 
+    # @param conversation_id conversationId
+    # @param body request
+    # @param [Hash] opts the optional parameters
+    # @return [PropertyIndexRequest]
+    def post_analytics_conversation_details_properties(conversation_id, body, opts = {})
+      data, _status_code, _headers = post_analytics_conversation_details_properties_with_http_info(conversation_id, body, opts)
+      return data
+    end
+
+    # Index conversation properties
+    # 
+    # @param conversation_id conversationId
+    # @param body request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(PropertyIndexRequest, Fixnum, Hash)>] PropertyIndexRequest data, response status code and response headers
+    def post_analytics_conversation_details_properties_with_http_info(conversation_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversation_details_properties ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_analytics_conversation_details_properties" if conversation_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversation_details_properties" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/analytics/conversations/{conversationId}/details/properties".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'PropertyIndexRequest')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversation_details_properties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Query for conversation aggregates
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [AggregateQueryResponse]
+    def post_analytics_conversations_aggregates_query(body, opts = {})
+      data, _status_code, _headers = post_analytics_conversations_aggregates_query_with_http_info(body, opts)
+      return data
+    end
+
+    # Query for conversation aggregates
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(AggregateQueryResponse, Fixnum, Hash)>] AggregateQueryResponse data, response status code and response headers
+    def post_analytics_conversations_aggregates_query_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversations_aggregates_query ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversations_aggregates_query" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/analytics/conversations/aggregates/query".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'AggregateQueryResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversations_aggregates_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Query for conversation details
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [AnalyticsConversationQueryResponse]
+    def post_analytics_conversations_details_query(body, opts = {})
+      data, _status_code, _headers = post_analytics_conversations_details_query_with_http_info(body, opts)
+      return data
+    end
+
+    # Query for conversation details
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(AnalyticsConversationQueryResponse, Fixnum, Hash)>] AnalyticsConversationQueryResponse data, response status code and response headers
+    def post_analytics_conversations_details_query_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversations_details_query ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversations_details_query" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/analytics/conversations/details/query".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'AnalyticsConversationQueryResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversations_details_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a new callback for the specified participant on the conversation.
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [CreateCallbackCommand] :body 
+    # @return [nil]
+    def post_conversation_participant_callbacks(conversation_id, participant_id, opts = {})
+      post_conversation_participant_callbacks_with_http_info(conversation_id, participant_id, opts)
+      return nil
+    end
+
+    # Create a new callback for the specified participant on the conversation.
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [CreateCallbackCommand] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversation_participant_callbacks_with_http_info(conversation_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_callbacks ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_callbacks" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_callbacks" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversation_participant_replace(conversation_id, participant_id, body, opts = {})
+      post_conversation_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversation_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_replace ..."
+      end
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_replace" if conversation_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_replace" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversation_participant_replace" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Add a new call to a conversation
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def post_conversations_call(call_id, body, opts = {})
+      data, _status_code, _headers = post_conversations_call_with_http_info(call_id, body, opts)
+      return data
+    end
+
+    # Add a new call to a conversation
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def post_conversations_call_with_http_info(call_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.post_conversations_call" if call_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Initiate and update consult transfer
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Destination address &amp; initial speak to
+    # @param [Hash] opts the optional parameters
+    # @return [ConsultTransferResponse]
+    def post_conversations_call_participant_consult(call_id, participant_id, body, opts = {})
+      data, _status_code, _headers = post_conversations_call_participant_consult_with_http_info(call_id, participant_id, body, opts)
+      return data
+    end
+
+    # Initiate and update consult transfer
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Destination address &amp; initial speak to
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
+    def post_conversations_call_participant_consult_with_http_info(call_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_consult ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.post_conversations_call_participant_consult" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_consult" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participant_consult" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ConsultTransferResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Listen in on the conversation from the point of view of a given participant.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_call_participant_monitor(call_id, participant_id, opts = {})
+      post_conversations_call_participant_monitor_with_http_info(call_id, participant_id, opts)
+      return nil
+    end
+
+    # Listen in on the conversation from the point of view of a given participant.
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_call_participant_monitor_with_http_info(call_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_monitor ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.post_conversations_call_participant_monitor" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_monitor" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/monitor".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_monitor\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_call_participant_replace(call_id, participant_id, body, opts = {})
+      post_conversations_call_participant_replace_with_http_info(call_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param call_id callId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_call_participant_replace_with_http_info(call_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_replace ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.post_conversations_call_participant_replace" if call_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_replace" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participant_replace" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Add participants to a conversation
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def post_conversations_call_participants(call_id, body, opts = {})
+      data, _status_code, _headers = post_conversations_call_participants_with_http_info(call_id, body, opts)
+      return data
+    end
+
+    # Add participants to a conversation
+    # 
+    # @param call_id callId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def post_conversations_call_participants_with_http_info(call_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participants ..."
+      end
+      # verify the required parameter 'call_id' is set
+      fail ArgumentError, "Missing the required parameter 'call_id' when calling ConversationsApi.post_conversations_call_participants" if call_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participants" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{callId}/participants".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participants\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_callback_participant_replace(callback_id, participant_id, body, opts = {})
+      post_conversations_callback_participant_replace_with_http_info(callback_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param callback_id callbackId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_callback_participant_replace_with_http_info(callback_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_callback_participant_replace ..."
+      end
+      # verify the required parameter 'callback_id' is set
+      fail ArgumentError, "Missing the required parameter 'callback_id' when calling ConversationsApi.post_conversations_callback_participant_replace" if callback_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_callback_participant_replace" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_callback_participant_replace" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_callback_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a Callback
+    # 
+    # @param body Callback
+    # @param [Hash] opts the optional parameters
+    # @return [CreateCallbackResponse]
+    def post_conversations_callbacks(body, opts = {})
+      data, _status_code, _headers = post_conversations_callbacks_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a Callback
+    # 
+    # @param body Callback
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CreateCallbackResponse, Fixnum, Hash)>] CreateCallbackResponse data, response status code and response headers
+    def post_conversations_callbacks_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_callbacks ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_callbacks" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/callbacks".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CreateCallbackResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a call conversation
+    # 
+    # @param body Call request
+    # @param [Hash] opts the optional parameters
+    # @return [CreateCallResponse]
+    def post_conversations_calls(body, opts = {})
+      data, _status_code, _headers = post_conversations_calls_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a call conversation
+    # 
+    # @param body Call request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CreateCallResponse, Fixnum, Hash)>] CreateCallResponse data, response status code and response headers
+    def post_conversations_calls_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_calls ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_calls" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/calls".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'CreateCallResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_chat_participant_replace(chat_id, participant_id, body, opts = {})
+      post_conversations_chat_participant_replace_with_http_info(chat_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param chat_id chatId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_chat_participant_replace_with_http_info(chat_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_chat_participant_replace ..."
+      end
+      # verify the required parameter 'chat_id' is set
+      fail ArgumentError, "Missing the required parameter 'chat_id' when calling ConversationsApi.post_conversations_chat_participant_replace" if chat_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_chat_participant_replace" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_chat_participant_replace" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_chat_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a web chat conversation
+    # 
+    # @param body Create web chat request
+    # @param [Hash] opts the optional parameters
+    # @return [ChatConversation]
+    def post_conversations_chats(body, opts = {})
+      data, _status_code, _headers = post_conversations_chats_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a web chat conversation
+    # 
+    # @param body Create web chat request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ChatConversation, Fixnum, Hash)>] ChatConversation data, response status code and response headers
+    def post_conversations_chats_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_chats ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_chats" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/chats".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ChatConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [TransferRequest] :body 
+    # @return [nil]
+    def post_conversations_cobrowsesession_participant_replace(cobrowse_id, participant_id, opts = {})
+      post_conversations_cobrowsesession_participant_replace_with_http_info(cobrowse_id, participant_id, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param cobrowse_id cobrowseId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [TransferRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_cobrowsesession_participant_replace_with_http_info(cobrowse_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_cobrowsesession_participant_replace ..."
+      end
+      # verify the required parameter 'cobrowse_id' is set
+      fail ArgumentError, "Missing the required parameter 'cobrowse_id' when calling ConversationsApi.post_conversations_cobrowsesession_participant_replace" if cobrowse_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_cobrowsesession_participant_replace" if participant_id.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'cobrowseId' + '}', cobrowse_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_cobrowsesession_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Send an email reply
+    # 
+    # @param email_id emailId
+    # @param body Reply
+    # @param [Hash] opts the optional parameters
+    # @return [EmailMessage]
+    def post_conversations_email_messages(email_id, body, opts = {})
+      data, _status_code, _headers = post_conversations_email_messages_with_http_info(email_id, body, opts)
+      return data
+    end
+
+    # Send an email reply
+    # 
+    # @param email_id emailId
+    # @param body Reply
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def post_conversations_email_messages_with_http_info(email_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_email_messages ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.post_conversations_email_messages" if email_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_email_messages" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_email_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_email_participant_replace(email_id, participant_id, body, opts = {})
+      post_conversations_email_participant_replace_with_http_info(email_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param email_id emailId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_email_participant_replace_with_http_info(email_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_email_participant_replace ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.post_conversations_email_participant_replace" if email_id.nil?
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_email_participant_replace" if participant_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_email_participant_replace" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_email_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create an email conversation
+    # 
+    # @param body Create email request
+    # @param [Hash] opts the optional parameters
+    # @return [EmailConversation]
+    def post_conversations_emails(body, opts = {})
+      data, _status_code, _headers = post_conversations_emails_with_http_info(body, opts)
+      return data
+    end
+
+    # Create an email conversation
+    # 
+    # @param body Create email request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailConversation, Fixnum, Hash)>] EmailConversation data, response status code and response headers
+    def post_conversations_emails_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_emails ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_emails" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create Fax Conversation
+    # 
+    # @param body Fax
+    # @param [Hash] opts the optional parameters
+    # @return [FaxSendResponse]
+    def post_conversations_faxes(body, opts = {})
+      data, _status_code, _headers = post_conversations_faxes_with_http_info(body, opts)
+      return data
+    end
+
+    # Create Fax Conversation
+    # 
+    # @param body Fax
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(FaxSendResponse, Fixnum, Hash)>] FaxSendResponse data, response status code and response headers
+    def post_conversations_faxes_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_faxes ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_faxes" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/faxes".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'FaxSendResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_faxes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation draft reply
+    # 
+    # @param email_id emailId
+    # @param body Draft
+    # @param [Hash] opts the optional parameters
+    # @return [EmailMessage]
+    def put_conversations_email_messages_draft(email_id, body, opts = {})
+      data, _status_code, _headers = put_conversations_email_messages_draft_with_http_info(email_id, body, opts)
+      return data
+    end
+
+    # Update conversation draft reply
+    # 
+    # @param email_id emailId
+    # @param body Draft
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def put_conversations_email_messages_draft_with_http_info(email_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.put_conversations_email_messages_draft ..."
+      end
+      # verify the required parameter 'email_id' is set
+      fail ArgumentError, "Missing the required parameter 'email_id' when calling ConversationsApi.put_conversations_email_messages_draft" if email_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.put_conversations_email_messages_draft" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/conversations/emails/{emailId}/messages/draft".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#put_conversations_email_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+  end
+end