purecloudplatformclientv2 2.0.6

data/lib/purecloudplatformclientv2/api/alerting_api.rb

@@ -0,0 +1,2016 @@
+=begin
+PureCloud Platform API
+
+With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
+
+OpenAPI spec version: v2
+Contact: DeveloperEvangelists@inin.com
+Generated by: https://github.com/swagger-api/swagger-codegen.git
+
+License: ININ
+http://www.inin.com
+
+Terms of Service: https://developer.mypurecloud.com/tos
+
+=end
+
+require "uri"
+
+module PureCloud
+  class AlertingApi
+    attr_accessor :api_client
+
+    def initialize(api_client = ApiClient.default)
+      @api_client = api_client
+    end
+
+    # Delete a heart beat alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_heartbeat_alert(alert_id, opts = {})
+      delete_alerting_heartbeat_alert_with_http_info(alert_id, opts)
+      return nil
+    end
+
+    # Delete a heart beat alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_heartbeat_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_heartbeat_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_heartbeat_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_heartbeat_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a heart beat rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_heartbeat_rule(rule_id, opts = {})
+      delete_alerting_heartbeat_rule_with_http_info(rule_id, opts)
+      return nil
+    end
+
+    # Delete a heart beat rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_heartbeat_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_heartbeat_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_heartbeat_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete an interaction stats alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_interactionstats_alert(alert_id, opts = {})
+      delete_alerting_interactionstats_alert_with_http_info(alert_id, opts)
+      return nil
+    end
+
+    # Delete an interaction stats alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_interactionstats_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_interactionstats_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_interactionstats_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete an interaction stats rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_interactionstats_rule(rule_id, opts = {})
+      delete_alerting_interactionstats_rule_with_http_info(rule_id, opts)
+      return nil
+    end
+
+    # Delete an interaction stats rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_interactionstats_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_interactionstats_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a routing status alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_routingstatus_alert(alert_id, opts = {})
+      delete_alerting_routingstatus_alert_with_http_info(alert_id, opts)
+      return nil
+    end
+
+    # Delete a routing status alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_routingstatus_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_routingstatus_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_routingstatus_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_routingstatus_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a routing status rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_routingstatus_rule(rule_id, opts = {})
+      delete_alerting_routingstatus_rule_with_http_info(rule_id, opts)
+      return nil
+    end
+
+    # Delete a routing status rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_routingstatus_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_routingstatus_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_routingstatus_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a user presence alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_userpresence_alert(alert_id, opts = {})
+      delete_alerting_userpresence_alert_with_http_info(alert_id, opts)
+      return nil
+    end
+
+    # Delete a user presence alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_userpresence_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_userpresence_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_userpresence_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_userpresence_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a user presence rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_alerting_userpresence_rule(rule_id, opts = {})
+      delete_alerting_userpresence_rule_with_http_info(rule_id, opts)
+      return nil
+    end
+
+    # Delete a user presence rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_userpresence_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_userpresence_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_userpresence_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a heart beat alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatAlert]
+    def get_alerting_heartbeat_alert(alert_id, opts = {})
+      data, _status_code, _headers = get_alerting_heartbeat_alert_with_http_info(alert_id, opts)
+      return data
+    end
+
+    # Get a heart beat alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatAlert, Fixnum, Hash)>] HeartBeatAlert data, response status code and response headers
+    def get_alerting_heartbeat_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_heartbeat_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatAlert')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get heart beat alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatAlertContainer]
+    def get_alerting_heartbeat_alerts(opts = {})
+      data, _status_code, _headers = get_alerting_heartbeat_alerts_with_http_info(opts)
+      return data
+    end
+
+    # Get heart beat alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatAlertContainer, Fixnum, Hash)>] HeartBeatAlertContainer data, response status code and response headers
+    def get_alerting_heartbeat_alerts_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_alerts ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/alerts".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatAlertContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a heart beat rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatRule]
+    def get_alerting_heartbeat_rule(rule_id, opts = {})
+      data, _status_code, _headers = get_alerting_heartbeat_rule_with_http_info(rule_id, opts)
+      return data
+    end
+
+    # Get a heart beat rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
+    def get_alerting_heartbeat_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_heartbeat_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a heart beat rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatRuleContainer]
+    def get_alerting_heartbeat_rules(opts = {})
+      data, _status_code, _headers = get_alerting_heartbeat_rules_with_http_info(opts)
+      return data
+    end
+
+    # Get a heart beat rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatRuleContainer, Fixnum, Hash)>] HeartBeatRuleContainer data, response status code and response headers
+    def get_alerting_heartbeat_rules_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_rules ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatRuleContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get an interaction stats alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsAlert]
+    def get_alerting_interactionstats_alert(alert_id, opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alert_with_http_info(alert_id, opts)
+      return data
+    end
+
+    # Get an interaction stats alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsAlert, Fixnum, Hash)>] InteractionStatsAlert data, response status code and response headers
+    def get_alerting_interactionstats_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_interactionstats_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsAlert')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get interaction stats alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsAlertContainer]
+    def get_alerting_interactionstats_alerts(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alerts_with_http_info(opts)
+      return data
+    end
+
+    # Get interaction stats alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsAlertContainer, Fixnum, Hash)>] InteractionStatsAlertContainer data, response status code and response headers
+    def get_alerting_interactionstats_alerts_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/alerts".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsAlertContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Gets user unread count of interaction stats alerts.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [UnreadMetric]
+    def get_alerting_interactionstats_alerts_unread(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alerts_unread_with_http_info(opts)
+      return data
+    end
+
+    # Gets user unread count of interaction stats alerts.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(UnreadMetric, Fixnum, Hash)>] UnreadMetric data, response status code and response headers
+    def get_alerting_interactionstats_alerts_unread_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts_unread ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/unread".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UnreadMetric')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts_unread\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get an interaction stats rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsRule]
+    def get_alerting_interactionstats_rule(rule_id, opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_rule_with_http_info(rule_id, opts)
+      return data
+    end
+
+    # Get an interaction stats rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
+    def get_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_interactionstats_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get an interaction stats rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsRuleContainer]
+    def get_alerting_interactionstats_rules(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_rules_with_http_info(opts)
+      return data
+    end
+
+    # Get an interaction stats rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsRuleContainer, Fixnum, Hash)>] InteractionStatsRuleContainer data, response status code and response headers
+    def get_alerting_interactionstats_rules_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rules ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsRuleContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a routing status alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusAlert]
+    def get_alerting_routingstatus_alert(alert_id, opts = {})
+      data, _status_code, _headers = get_alerting_routingstatus_alert_with_http_info(alert_id, opts)
+      return data
+    end
+
+    # Get a routing status alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusAlert, Fixnum, Hash)>] RoutingStatusAlert data, response status code and response headers
+    def get_alerting_routingstatus_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_routingstatus_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusAlert')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get routing status alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusAlertContainer]
+    def get_alerting_routingstatus_alerts(opts = {})
+      data, _status_code, _headers = get_alerting_routingstatus_alerts_with_http_info(opts)
+      return data
+    end
+
+    # Get routing status alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusAlertContainer, Fixnum, Hash)>] RoutingStatusAlertContainer data, response status code and response headers
+    def get_alerting_routingstatus_alerts_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_alerts ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/alerts".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusAlertContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a routing status rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusRule]
+    def get_alerting_routingstatus_rule(rule_id, opts = {})
+      data, _status_code, _headers = get_alerting_routingstatus_rule_with_http_info(rule_id, opts)
+      return data
+    end
+
+    # Get a routing status rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
+    def get_alerting_routingstatus_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_routingstatus_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a routing status rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusRuleContainer]
+    def get_alerting_routingstatus_rules(opts = {})
+      data, _status_code, _headers = get_alerting_routingstatus_rules_with_http_info(opts)
+      return data
+    end
+
+    # Get a routing status rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusRuleContainer, Fixnum, Hash)>] RoutingStatusRuleContainer data, response status code and response headers
+    def get_alerting_routingstatus_rules_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_rules ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusRuleContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a user presence alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceAlert]
+    def get_alerting_userpresence_alert(alert_id, opts = {})
+      data, _status_code, _headers = get_alerting_userpresence_alert_with_http_info(alert_id, opts)
+      return data
+    end
+
+    # Get a user presence alert
+    # 
+    # @param alert_id Alert ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceAlert, Fixnum, Hash)>] UserPresenceAlert data, response status code and response headers
+    def get_alerting_userpresence_alert_with_http_info(alert_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_userpresence_alert" if alert_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceAlert')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get user presence alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceAlertContainer]
+    def get_alerting_userpresence_alerts(opts = {})
+      data, _status_code, _headers = get_alerting_userpresence_alerts_with_http_info(opts)
+      return data
+    end
+
+    # Get user presence alert list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceAlertContainer, Fixnum, Hash)>] UserPresenceAlertContainer data, response status code and response headers
+    def get_alerting_userpresence_alerts_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_alerts ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/alerts".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceAlertContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a user presence rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceRule]
+    def get_alerting_userpresence_rule(rule_id, opts = {})
+      data, _status_code, _headers = get_alerting_userpresence_rule_with_http_info(rule_id, opts)
+      return data
+    end
+
+    # Get a user presence rule.
+    # 
+    # @param rule_id Rule ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
+    def get_alerting_userpresence_rule_with_http_info(rule_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_userpresence_rule" if rule_id.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a user presence rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceRuleContainer]
+    def get_alerting_userpresence_rules(opts = {})
+      data, _status_code, _headers = get_alerting_userpresence_rules_with_http_info(opts)
+      return data
+    end
+
+    # Get a user presence rule list.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceRuleContainer, Fixnum, Hash)>] UserPresenceRuleContainer data, response status code and response headers
+    def get_alerting_userpresence_rules_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_rules ..."
+      end
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+            auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceRuleContainer')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a heart beat rule.
+    # 
+    # @param body HeartBeatRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatRule]
+    def post_alerting_heartbeat_rules(body, opts = {})
+      data, _status_code, _headers = post_alerting_heartbeat_rules_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a heart beat rule.
+    # 
+    # @param body HeartBeatRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
+    def post_alerting_heartbeat_rules_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_heartbeat_rules ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_heartbeat_rules" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_heartbeat_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create an interaction stats rule.
+    # 
+    # @param body AlertingRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsRule]
+    def post_alerting_interactionstats_rules(body, opts = {})
+      data, _status_code, _headers = post_alerting_interactionstats_rules_with_http_info(body, opts)
+      return data
+    end
+
+    # Create an interaction stats rule.
+    # 
+    # @param body AlertingRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
+    def post_alerting_interactionstats_rules_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_interactionstats_rules ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_interactionstats_rules" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a routing status rule.
+    # 
+    # @param body RoutingStatusRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusRule]
+    def post_alerting_routingstatus_rules(body, opts = {})
+      data, _status_code, _headers = post_alerting_routingstatus_rules_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a routing status rule.
+    # 
+    # @param body RoutingStatusRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
+    def post_alerting_routingstatus_rules_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_routingstatus_rules ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_routingstatus_rules" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_routingstatus_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create a user presence rule.
+    # 
+    # @param body UserPresenceRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceRule]
+    def post_alerting_userpresence_rules(body, opts = {})
+      data, _status_code, _headers = post_alerting_userpresence_rules_with_http_info(body, opts)
+      return data
+    end
+
+    # Create a user presence rule.
+    # 
+    # @param body UserPresenceRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
+    def post_alerting_userpresence_rules_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_userpresence_rules ..."
+      end
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_userpresence_rules" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/rules".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_userpresence_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a heart beat rule
+    # 
+    # @param rule_id Rule ID
+    # @param body HeartBeatRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [HeartBeatRule]
+    def put_alerting_heartbeat_rule(rule_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_heartbeat_rule_with_http_info(rule_id, body, opts)
+      return data
+    end
+
+    # Update a heart beat rule
+    # 
+    # @param rule_id Rule ID
+    # @param body HeartBeatRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
+    def put_alerting_heartbeat_rule_with_http_info(rule_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_heartbeat_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_heartbeat_rule" if rule_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_heartbeat_rule" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'HeartBeatRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update an interaction stats alert read status
+    # 
+    # @param alert_id Alert ID
+    # @param body InteractionStatsAlert
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UnreadStatus]
+    def put_alerting_interactionstats_alert(alert_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts)
+      return data
+    end
+
+    # Update an interaction stats alert read status
+    # 
+    # @param alert_id Alert ID
+    # @param body InteractionStatsAlert
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UnreadStatus, Fixnum, Hash)>] UnreadStatus data, response status code and response headers
+    def put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_alert ..."
+      end
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.put_alerting_interactionstats_alert" if alert_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_alert" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UnreadStatus')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update an interaction stats rule
+    # 
+    # @param rule_id Rule ID
+    # @param body AlertingRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [InteractionStatsRule]
+    def put_alerting_interactionstats_rule(rule_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts)
+      return data
+    end
+
+    # Update an interaction stats rule
+    # 
+    # @param rule_id Rule ID
+    # @param body AlertingRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
+    def put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_interactionstats_rule" if rule_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_rule" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'InteractionStatsRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a routing status rule
+    # 
+    # @param rule_id Rule ID
+    # @param body RoutingStatusRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [RoutingStatusRule]
+    def put_alerting_routingstatus_rule(rule_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_routingstatus_rule_with_http_info(rule_id, body, opts)
+      return data
+    end
+
+    # Update a routing status rule
+    # 
+    # @param rule_id Rule ID
+    # @param body RoutingStatusRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
+    def put_alerting_routingstatus_rule_with_http_info(rule_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_routingstatus_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_routingstatus_rule" if rule_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_routingstatus_rule" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingStatusRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a user presence rule
+    # 
+    # @param rule_id Rule ID
+    # @param body UserPresenceRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [UserPresenceRule]
+    def put_alerting_userpresence_rule(rule_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_userpresence_rule_with_http_info(rule_id, body, opts)
+      return data
+    end
+
+    # Update a user presence rule
+    # 
+    # @param rule_id Rule ID
+    # @param body UserPresenceRule
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :expand Which fields, if any, to expand
+    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
+    def put_alerting_userpresence_rule_with_http_info(rule_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_userpresence_rule ..."
+      end
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_userpresence_rule" if rule_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_userpresence_rule" if body.nil?
+      # resource path
+      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'UserPresenceRule')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+  end
+end