purecloudplatformclientv2 2.0.6

data/docs/ConversationsApi.md

@@ -0,0 +1,4864 @@
+---
+title: ConversationsApi
+---
+
+## PureCloud::ConversationsApi
+
+All URIs are relative to *https://api.mypurecloud.com*
+
+Method | Description
+------------- | ------------- | -------------
+[**delete_conversation_participant_code**](ConversationsApi.html#delete_conversation_participant_code) | Delete a code used to add a communication to this participant
+[**delete_conversations_call_participant_consult**](ConversationsApi.html#delete_conversations_call_participant_consult) | Cancel the transfer
+[**delete_conversations_email_messages_draft_attachment**](ConversationsApi.html#delete_conversations_email_messages_draft_attachment) | Delete attachment from draft
+[**get_analytics_conversation_details**](ConversationsApi.html#get_analytics_conversation_details) | Get a conversation by id
+[**get_conversation**](ConversationsApi.html#get_conversation) | Get conversation
+[**get_conversation_participant_wrapup**](ConversationsApi.html#get_conversation_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversation_participant_wrapupcodes**](ConversationsApi.html#get_conversation_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations**](ConversationsApi.html#get_conversations) | Get conversations
+[**get_conversations_call**](ConversationsApi.html#get_conversations_call) | Get call conversation
+[**get_conversations_call_participant_wrapup**](ConversationsApi.html#get_conversations_call_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversations_call_participant_wrapupcodes**](ConversationsApi.html#get_conversations_call_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations_callback**](ConversationsApi.html#get_conversations_callback) | Get callback conversation
+[**get_conversations_callback_participant_wrapup**](ConversationsApi.html#get_conversations_callback_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversations_callback_participant_wrapupcodes**](ConversationsApi.html#get_conversations_callback_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations_callbacks**](ConversationsApi.html#get_conversations_callbacks) | Get callback conversations
+[**get_conversations_calls**](ConversationsApi.html#get_conversations_calls) | Get recent conversations
+[**get_conversations_calls_history**](ConversationsApi.html#get_conversations_calls_history) | Get call history
+[**get_conversations_calls_maximumconferenceparties**](ConversationsApi.html#get_conversations_calls_maximumconferenceparties) | Get the maximum number of participants that this user can have on a conference
+[**get_conversations_chat**](ConversationsApi.html#get_conversations_chat) | Get chat conversation
+[**get_conversations_chat_participant_wrapup**](ConversationsApi.html#get_conversations_chat_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversations_chat_participant_wrapupcodes**](ConversationsApi.html#get_conversations_chat_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations_chats**](ConversationsApi.html#get_conversations_chats) | Get recent chat conversations
+[**get_conversations_cobrowsesession**](ConversationsApi.html#get_conversations_cobrowsesession) | Get cobrowse conversation
+[**get_conversations_cobrowsesession_participant_wrapup**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversations_cobrowsesession_participant_wrapupcodes**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations_cobrowsesessions**](ConversationsApi.html#get_conversations_cobrowsesessions) | Get recent cobrowse conversations
+[**get_conversations_email**](ConversationsApi.html#get_conversations_email) | Get email conversation
+[**get_conversations_email_message**](ConversationsApi.html#get_conversations_email_message) | Get conversation message
+[**get_conversations_email_messages**](ConversationsApi.html#get_conversations_email_messages) | Get conversation messages
+[**get_conversations_email_messages_draft**](ConversationsApi.html#get_conversations_email_messages_draft) | Get conversation draft reply
+[**get_conversations_email_participant_wrapup**](ConversationsApi.html#get_conversations_email_participant_wrapup) | Get the wrap-up for this conversation participant. 
+[**get_conversations_email_participant_wrapupcodes**](ConversationsApi.html#get_conversations_email_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
+[**get_conversations_emails**](ConversationsApi.html#get_conversations_emails) | Get recent email conversations
+[**patch_conversation_participant**](ConversationsApi.html#patch_conversation_participant) | Update a participant.
+[**patch_conversation_participant_attributes**](ConversationsApi.html#patch_conversation_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_call**](ConversationsApi.html#patch_conversations_call) | Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+[**patch_conversations_call_participant**](ConversationsApi.html#patch_conversations_call_participant) | Update conversation participant
+[**patch_conversations_call_participant_attributes**](ConversationsApi.html#patch_conversations_call_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_call_participant_communication**](ConversationsApi.html#patch_conversations_call_participant_communication) | Update conversation participant's communication by disconnecting it.
+[**patch_conversations_call_participant_consult**](ConversationsApi.html#patch_conversations_call_participant_consult) | Change who can speak
+[**patch_conversations_callback**](ConversationsApi.html#patch_conversations_callback) | Update a conversation by disconnecting all of the participants
+[**patch_conversations_callback_participant**](ConversationsApi.html#patch_conversations_callback_participant) | Update conversation participant
+[**patch_conversations_callback_participant_attributes**](ConversationsApi.html#patch_conversations_callback_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_callback_participant_communication**](ConversationsApi.html#patch_conversations_callback_participant_communication) | Update conversation participant's communication by disconnecting it.
+[**patch_conversations_chat**](ConversationsApi.html#patch_conversations_chat) | Update a conversation by disconnecting all of the participants
+[**patch_conversations_chat_participant**](ConversationsApi.html#patch_conversations_chat_participant) | Update conversation participant
+[**patch_conversations_chat_participant_attributes**](ConversationsApi.html#patch_conversations_chat_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_chat_participant_communication**](ConversationsApi.html#patch_conversations_chat_participant_communication) | Update conversation participant's communication by disconnecting it.
+[**patch_conversations_cobrowsesession**](ConversationsApi.html#patch_conversations_cobrowsesession) | Update a conversation by disconnecting all of the participants
+[**patch_conversations_cobrowsesession_participant**](ConversationsApi.html#patch_conversations_cobrowsesession_participant) | Update conversation participant
+[**patch_conversations_cobrowsesession_participant_attributes**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_cobrowsesession_participant_communication**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_communication) | Update conversation participant's communication by disconnecting it.
+[**patch_conversations_email**](ConversationsApi.html#patch_conversations_email) | Update a conversation by disconnecting all of the participants
+[**patch_conversations_email_participant**](ConversationsApi.html#patch_conversations_email_participant) | Update conversation participant
+[**patch_conversations_email_participant_attributes**](ConversationsApi.html#patch_conversations_email_participant_attributes) | Update the attributes on a conversation participant.
+[**patch_conversations_email_participant_communication**](ConversationsApi.html#patch_conversations_email_participant_communication) | Update conversation participant's communication by disconnecting it.
+[**post_analytics_conversation_details_properties**](ConversationsApi.html#post_analytics_conversation_details_properties) | Index conversation properties
+[**post_analytics_conversations_aggregates_query**](ConversationsApi.html#post_analytics_conversations_aggregates_query) | Query for conversation aggregates
+[**post_analytics_conversations_details_query**](ConversationsApi.html#post_analytics_conversations_details_query) | Query for conversation details
+[**post_conversation_participant_callbacks**](ConversationsApi.html#post_conversation_participant_callbacks) | Create a new callback for the specified participant on the conversation.
+[**post_conversation_participant_replace**](ConversationsApi.html#post_conversation_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_call**](ConversationsApi.html#post_conversations_call) | Add a new call to a conversation
+[**post_conversations_call_participant_consult**](ConversationsApi.html#post_conversations_call_participant_consult) | Initiate and update consult transfer
+[**post_conversations_call_participant_monitor**](ConversationsApi.html#post_conversations_call_participant_monitor) | Listen in on the conversation from the point of view of a given participant.
+[**post_conversations_call_participant_replace**](ConversationsApi.html#post_conversations_call_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_call_participants**](ConversationsApi.html#post_conversations_call_participants) | Add participants to a conversation
+[**post_conversations_callback_participant_replace**](ConversationsApi.html#post_conversations_callback_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_callbacks**](ConversationsApi.html#post_conversations_callbacks) | Create a Callback
+[**post_conversations_calls**](ConversationsApi.html#post_conversations_calls) | Create a call conversation
+[**post_conversations_chat_participant_replace**](ConversationsApi.html#post_conversations_chat_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_chats**](ConversationsApi.html#post_conversations_chats) | Create a web chat conversation
+[**post_conversations_cobrowsesession_participant_replace**](ConversationsApi.html#post_conversations_cobrowsesession_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_email_messages**](ConversationsApi.html#post_conversations_email_messages) | Send an email reply
+[**post_conversations_email_participant_replace**](ConversationsApi.html#post_conversations_email_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversations_emails**](ConversationsApi.html#post_conversations_emails) | Create an email conversation
+[**post_conversations_faxes**](ConversationsApi.html#post_conversations_faxes) | Create Fax Conversation
+[**put_conversations_email_messages_draft**](ConversationsApi.html#put_conversations_email_messages_draft) | Update conversation draft reply
+{: class="table table-striped"}
+
+<a name="delete_conversation_participant_code"></a>
+
+## - delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)
+
+Delete a code used to add a communication to this participant
+
+
+
+Wraps DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+add_communication_code = "add_communication_code_example" # String | addCommunicationCode
+
+
+begin
+  #Delete a code used to add a communication to this participant
+  api_instance.delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->delete_conversation_participant_code: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **add_communication_code** | **String**| addCommunicationCode | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_conversations_call_participant_consult"></a>
+
+## -String** delete_conversations_call_participant_consult(call_id, participant_id)
+
+Cancel the transfer
+
+
+
+Wraps DELETE /api/v2/conversations/calls/{callId}/participants/{participantId}/consult 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Cancel the transfer
+  result = api_instance.delete_conversations_call_participant_consult(call_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->delete_conversations_call_participant_consult: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+**String**
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_conversations_email_messages_draft_attachment"></a>
+
+## -String** delete_conversations_email_messages_draft_attachment(email_id, attachment_id)
+
+Delete attachment from draft
+
+
+
+Wraps DELETE /api/v2/conversations/emails/{emailId}/messages/draft/attachments/{attachmentId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+attachment_id = "attachment_id_example" # String | attachmentId
+
+
+begin
+  #Delete attachment from draft
+  result = api_instance.delete_conversations_email_messages_draft_attachment(email_id, attachment_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->delete_conversations_email_messages_draft_attachment: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **attachment_id** | **String**| attachmentId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+**String**
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_analytics_conversation_details"></a>
+
+## -[**AnalyticsConversation**](AnalyticsConversation.html) get_analytics_conversation_details(conversation_id)
+
+Get a conversation by id
+
+
+
+Wraps GET /api/v2/analytics/conversations/{conversationId}/details 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversationId
+
+
+begin
+  #Get a conversation by id
+  result = api_instance.get_analytics_conversation_details(conversation_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_analytics_conversation_details: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversationId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**AnalyticsConversation**](AnalyticsConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversation"></a>
+
+## -[**Conversation**](Conversation.html) get_conversation(conversation_id)
+
+Get conversation
+
+
+
+Wraps GET /api/v2/conversations/{conversationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+
+begin
+  #Get conversation
+  result = api_instance.get_conversation(conversation_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversation: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversation_participant_wrapup"></a>
+
+## -[**WrapupCode**](WrapupCode.html) get_conversation_participant_wrapup(conversation_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversation_participant_wrapup(conversation_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**WrapupCode**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversation_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversation_participant_wrapupcodes(conversation_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversation_participant_wrapupcodes(conversation_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations"></a>
+
+## -[**ConversationEntityListing**](ConversationEntityListing.html) get_conversations(opts)
+
+Get conversations
+
+
+
+Wraps GET /api/v2/conversations 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+opts = { 
+  communication_type: "communication_type_example" # String | Call or Chat communication filtering
+}
+
+begin
+  #Get conversations
+  result = api_instance.get_conversations(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **communication_type** | **String**| Call or Chat communication filtering | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ConversationEntityListing**](ConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_call"></a>
+
+## -[**CallConversation**](CallConversation.html) get_conversations_call(call_id)
+
+Get call conversation
+
+
+
+Wraps GET /api/v2/conversations/calls/{callId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+
+begin
+  #Get call conversation
+  result = api_instance.get_conversations_call(call_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_call: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CallConversation**](CallConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_call_participant_wrapup"></a>
+
+## -[**Wrapup**](Wrapup.html) get_conversations_call_participant_wrapup(call_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/calls/{callId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversations_call_participant_wrapup(call_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Wrapup**](Wrapup.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_call_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_call_participant_wrapupcodes(call_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/calls/{callId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversations_call_participant_wrapupcodes(call_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_callback"></a>
+
+## -[**CallbackConversation**](CallbackConversation.html) get_conversations_callback(callback_id)
+
+Get callback conversation
+
+
+
+Wraps GET /api/v2/conversations/callbacks/{callbackId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+
+begin
+  #Get callback conversation
+  result = api_instance.get_conversations_callback(callback_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_callback: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CallbackConversation**](CallbackConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_callback_participant_wrapup"></a>
+
+## -[**Wrapup**](Wrapup.html) get_conversations_callback_participant_wrapup(callback_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversations_callback_participant_wrapup(callback_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Wrapup**](Wrapup.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_callback_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_callback_participant_wrapupcodes(callback_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversations_callback_participant_wrapupcodes(callback_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_callbacks"></a>
+
+## -[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html) get_conversations_callbacks
+
+Get callback conversations
+
+
+
+Wraps GET /api/v2/conversations/callbacks 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get callback conversations
+  result = api_instance.get_conversations_callbacks
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_callbacks: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_calls"></a>
+
+## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls
+
+Get recent conversations
+
+
+
+Wraps GET /api/v2/conversations/calls 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get recent conversations
+  result = api_instance.get_conversations_calls
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_calls: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CallConversationEntityListing**](CallConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_calls_history"></a>
+
+## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls_history(opts)
+
+Get call history
+
+
+
+Wraps GET /api/v2/conversations/calls/history 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  interval: "interval_example" # String | Interval string; format is ISO-8601. Separate start and end times with forward slash '/'
+}
+
+begin
+  #Get call history
+  result = api_instance.get_conversations_calls_history(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_calls_history: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+ **interval** | **String**| Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39; | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CallConversationEntityListing**](CallConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_calls_maximumconferenceparties"></a>
+
+## -[**MaxParticipants**](MaxParticipants.html) get_conversations_calls_maximumconferenceparties
+
+Get the maximum number of participants that this user can have on a conference
+
+
+
+Wraps GET /api/v2/conversations/calls/maximumconferenceparties 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get the maximum number of participants that this user can have on a conference
+  result = api_instance.get_conversations_calls_maximumconferenceparties
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_calls_maximumconferenceparties: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**MaxParticipants**](MaxParticipants.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_chat"></a>
+
+## -[**ChatConversation**](ChatConversation.html) get_conversations_chat(chat_id)
+
+Get chat conversation
+
+
+
+Wraps GET /api/v2/conversations/chats/{chatId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+
+begin
+  #Get chat conversation
+  result = api_instance.get_conversations_chat(chat_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_chat: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ChatConversation**](ChatConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_chat_participant_wrapup"></a>
+
+## -[**Wrapup**](Wrapup.html) get_conversations_chat_participant_wrapup(chat_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversations_chat_participant_wrapup(chat_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Wrapup**](Wrapup.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_chat_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_chat_participant_wrapupcodes(chat_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversations_chat_participant_wrapupcodes(chat_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_chats"></a>
+
+## -[**ChatConversationEntityListing**](ChatConversationEntityListing.html) get_conversations_chats
+
+Get recent chat conversations
+
+
+
+Wraps GET /api/v2/conversations/chats 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get recent chat conversations
+  result = api_instance.get_conversations_chats
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_chats: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ChatConversationEntityListing**](ChatConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_cobrowsesession"></a>
+
+## -[**CobrowseConversation**](CobrowseConversation.html) get_conversations_cobrowsesession(cobrowse_id)
+
+Get cobrowse conversation
+
+
+
+Wraps GET /api/v2/conversations/cobrowsesessions/{cobrowseId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+
+begin
+  #Get cobrowse conversation
+  result = api_instance.get_conversations_cobrowsesession(cobrowse_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CobrowseConversation**](CobrowseConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_cobrowsesession_participant_wrapup"></a>
+
+## -[**Wrapup**](Wrapup.html) get_conversations_cobrowsesession_participant_wrapup(cobrowse_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversations_cobrowsesession_participant_wrapup(cobrowse_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Wrapup**](Wrapup.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_cobrowsesession_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_cobrowsesession_participant_wrapupcodes(cobrowse_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversations_cobrowsesession_participant_wrapupcodes(cobrowse_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_cobrowsesessions"></a>
+
+## -[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html) get_conversations_cobrowsesessions
+
+Get recent cobrowse conversations
+
+
+
+Wraps GET /api/v2/conversations/cobrowsesessions 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get recent cobrowse conversations
+  result = api_instance.get_conversations_cobrowsesessions
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesessions: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email"></a>
+
+## -[**EmailConversation**](EmailConversation.html) get_conversations_email(email_id)
+
+Get email conversation
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+
+begin
+  #Get email conversation
+  result = api_instance.get_conversations_email(email_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailConversation**](EmailConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email_message"></a>
+
+## -[**EmailMessage**](EmailMessage.html) get_conversations_email_message(email_id, message_id)
+
+Get conversation message
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId}/messages/{messageId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+message_id = "message_id_example" # String | messageId
+
+
+begin
+  #Get conversation message
+  result = api_instance.get_conversations_email_message(email_id, message_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email_message: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **message_id** | **String**| messageId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailMessage**](EmailMessage.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email_messages"></a>
+
+## -[**EmailMessageListing**](EmailMessageListing.html) get_conversations_email_messages(email_id)
+
+Get conversation messages
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId}/messages 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+
+begin
+  #Get conversation messages
+  result = api_instance.get_conversations_email_messages(email_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email_messages: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailMessageListing**](EmailMessageListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email_messages_draft"></a>
+
+## -[**EmailMessage**](EmailMessage.html) get_conversations_email_messages_draft(email_id)
+
+Get conversation draft reply
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId}/messages/draft 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+
+begin
+  #Get conversation draft reply
+  result = api_instance.get_conversations_email_messages_draft(email_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email_messages_draft: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailMessage**](EmailMessage.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email_participant_wrapup"></a>
+
+## -[**Wrapup**](Wrapup.html) get_conversations_email_participant_wrapup(email_id, participant_id, opts)
+
+Get the wrap-up for this conversation participant. 
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapup 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
+}
+
+begin
+  #Get the wrap-up for this conversation participant. 
+  result = api_instance.get_conversations_email_participant_wrapup(email_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapup: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+ **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Wrapup**](Wrapup.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_email_participant_wrapupcodes"></a>
+
+## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_email_participant_wrapupcodes(email_id, participant_id)
+
+Get list of wrapup codes for this conversation participant
+
+
+
+Wraps GET /api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapupcodes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Get list of wrapup codes for this conversation participant
+  result = api_instance.get_conversations_email_participant_wrapupcodes(email_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapupcodes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Array&lt;WrapupCode&gt;**](WrapupCode.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversations_emails"></a>
+
+## -[**EmailConversationEntityListing**](EmailConversationEntityListing.html) get_conversations_emails
+
+Get recent email conversations
+
+
+
+Wraps GET /api/v2/conversations/emails 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+begin
+  #Get recent email conversations
+  result = api_instance.get_conversations_emails
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversations_emails: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailConversationEntityListing**](EmailConversationEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversation_participant"></a>
+
+## - patch_conversation_participant(conversation_id, participant_id, body)
+
+Update a participant.
+
+Update conversation participant.
+
+Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request
+
+
+begin
+  #Update a participant.
+  api_instance.patch_conversation_participant(conversation_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversation_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversation_participant_attributes"></a>
+
+## - patch_conversation_participant_attributes(conversation_id, participant_id, body)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes
+
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversation_participant_attributes(conversation_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversation_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_call"></a>
+
+## -[**Conversation**](Conversation.html) patch_conversations_call(call_id, body)
+
+Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+
+
+
+Wraps PATCH /api/v2/conversations/calls/{callId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+  result = api_instance.patch_conversations_call(call_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_call: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_call_participant"></a>
+
+## - patch_conversations_call_participant(call_id, participant_id, body)
+
+Update conversation participant
+
+
+
+Wraps PATCH /api/v2/conversations/calls/{callId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant request
+
+
+begin
+  #Update conversation participant
+  api_instance.patch_conversations_call_participant(call_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_call_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_call_participant_attributes"></a>
+
+## - patch_conversations_call_participant_attributes(call_id, participant_id, body)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/calls/{callId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes
+
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversations_call_participant_attributes(call_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_call_participant_communication"></a>
+
+## -[**Empty**](Empty.html) patch_conversations_call_participant_communication(call_id, participant_id, communication_id, body)
+
+Update conversation participant's communication by disconnecting it.
+
+
+
+Wraps PATCH /api/v2/conversations/calls/{callId}/participants/{participantId}/communications/{communicationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+communication_id = "communication_id_example" # String | communicationId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant's communication by disconnecting it.
+  result = api_instance.patch_conversations_call_participant_communication(call_id, participant_id, communication_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_communication: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **communication_id** | **String**| communicationId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Empty**](Empty.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_call_participant_consult"></a>
+
+## -[**ConsultTransferResponse**](ConsultTransferResponse.html) patch_conversations_call_participant_consult(call_id, participant_id, body)
+
+Change who can speak
+
+
+
+Wraps PATCH /api/v2/conversations/calls/{callId}/participants/{participantId}/consult 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ConsultTransferUpdate.new # ConsultTransferUpdate | new speak to
+
+
+begin
+  #Change who can speak
+  result = api_instance.patch_conversations_call_participant_consult(call_id, participant_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_consult: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ConsultTransferUpdate**](ConsultTransferUpdate.html)| new speak to | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ConsultTransferResponse**](ConsultTransferResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_callback"></a>
+
+## -[**Conversation**](Conversation.html) patch_conversations_callback(callback_id, body)
+
+Update a conversation by disconnecting all of the participants
+
+
+
+Wraps PATCH /api/v2/conversations/callbacks/{callbackId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Update a conversation by disconnecting all of the participants
+  result = api_instance.patch_conversations_callback(callback_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_callback: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_callback_participant"></a>
+
+## - patch_conversations_callback_participant(callback_id, participant_id, body)
+
+Update conversation participant
+
+
+
+Wraps PATCH /api/v2/conversations/callbacks/{callbackId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant
+  api_instance.patch_conversations_callback_participant(callback_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_callback_participant_attributes"></a>
+
+## - patch_conversations_callback_participant_attributes(callback_id, participant_id, body)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Attributes
+
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversations_callback_participant_attributes(callback_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Attributes | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_callback_participant_communication"></a>
+
+## -[**Empty**](Empty.html) patch_conversations_callback_participant_communication(callback_id, participant_id, communication_id, body)
+
+Update conversation participant's communication by disconnecting it.
+
+
+
+Wraps PATCH /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/communications/{communicationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+communication_id = "communication_id_example" # String | communicationId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant's communication by disconnecting it.
+  result = api_instance.patch_conversations_callback_participant_communication(callback_id, participant_id, communication_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_communication: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+ **communication_id** | **String**| communicationId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Empty**](Empty.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_chat"></a>
+
+## -[**Conversation**](Conversation.html) patch_conversations_chat(chat_id, body)
+
+Update a conversation by disconnecting all of the participants
+
+
+
+Wraps PATCH /api/v2/conversations/chats/{chatId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Update a conversation by disconnecting all of the participants
+  result = api_instance.patch_conversations_chat(chat_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_chat: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_chat_participant"></a>
+
+## - patch_conversations_chat_participant(chat_id, participant_id, body)
+
+Update conversation participant
+
+
+
+Wraps PATCH /api/v2/conversations/chats/{chatId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request
+
+
+begin
+  #Update conversation participant
+  api_instance.patch_conversations_chat_participant(chat_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_chat_participant_attributes"></a>
+
+## - patch_conversations_chat_participant_attributes(chat_id, participant_id, body)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/chats/{chatId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes
+
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversations_chat_participant_attributes(chat_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_chat_participant_communication"></a>
+
+## -[**Empty**](Empty.html) patch_conversations_chat_participant_communication(chat_id, participant_id, communication_id, body)
+
+Update conversation participant's communication by disconnecting it.
+
+
+
+Wraps PATCH /api/v2/conversations/chats/{chatId}/participants/{participantId}/communications/{communicationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+communication_id = "communication_id_example" # String | communicationId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant's communication by disconnecting it.
+  result = api_instance.patch_conversations_chat_participant_communication(chat_id, participant_id, communication_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_communication: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+ **communication_id** | **String**| communicationId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Empty**](Empty.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_cobrowsesession"></a>
+
+## -[**Conversation**](Conversation.html) patch_conversations_cobrowsesession(cobrowse_id, body)
+
+Update a conversation by disconnecting all of the participants
+
+
+
+Wraps PATCH /api/v2/conversations/cobrowsesessions/{cobrowseId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Update a conversation by disconnecting all of the participants
+  result = api_instance.patch_conversations_cobrowsesession(cobrowse_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_cobrowsesession_participant"></a>
+
+## - patch_conversations_cobrowsesession_participant(cobrowse_id, participant_id, opts)
+
+Update conversation participant
+
+
+
+Wraps PATCH /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | 
+}
+
+begin
+  #Update conversation participant
+  api_instance.patch_conversations_cobrowsesession_participant(cobrowse_id, participant_id, opts)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)|  | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_cobrowsesession_participant_attributes"></a>
+
+## - patch_conversations_cobrowsesession_participant_attributes(cobrowse_id, participant_id, opts)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  body: PureCloud::ParticipantAttributes.new # ParticipantAttributes | 
+}
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversations_cobrowsesession_participant_attributes(cobrowse_id, participant_id, opts)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)|  | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_cobrowsesession_participant_communication"></a>
+
+## -[**Empty**](Empty.html) patch_conversations_cobrowsesession_participant_communication(cobrowse_id, participant_id, communication_id, body)
+
+Update conversation participant's communication by disconnecting it.
+
+
+
+Wraps PATCH /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/communications/{communicationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+communication_id = "communication_id_example" # String | communicationId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant's communication by disconnecting it.
+  result = api_instance.patch_conversations_cobrowsesession_participant_communication(cobrowse_id, participant_id, communication_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_communication: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+ **communication_id** | **String**| communicationId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Empty**](Empty.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_email"></a>
+
+## -[**Conversation**](Conversation.html) patch_conversations_email(email_id, body)
+
+Update a conversation by disconnecting all of the participants
+
+
+
+Wraps PATCH /api/v2/conversations/emails/{emailId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Update a conversation by disconnecting all of the participants
+  result = api_instance.patch_conversations_email(email_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_email: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_email_participant"></a>
+
+## - patch_conversations_email_participant(email_id, participant_id, body)
+
+Update conversation participant
+
+
+
+Wraps PATCH /api/v2/conversations/emails/{emailId}/participants/{participantId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request
+
+
+begin
+  #Update conversation participant
+  api_instance.patch_conversations_email_participant(email_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_email_participant: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_email_participant_attributes"></a>
+
+## - patch_conversations_email_participant_attributes(email_id, participant_id, body)
+
+Update the attributes on a conversation participant.
+
+
+
+Wraps PATCH /api/v2/conversations/emails/{emailId}/participants/{participantId}/attributes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes
+
+
+begin
+  #Update the attributes on a conversation participant.
+  api_instance.patch_conversations_email_participant_attributes(email_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_attributes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_conversations_email_participant_communication"></a>
+
+## -[**Empty**](Empty.html) patch_conversations_email_participant_communication(email_id, participant_id, communication_id, body)
+
+Update conversation participant's communication by disconnecting it.
+
+
+
+Wraps PATCH /api/v2/conversations/emails/{emailId}/participants/{participantId}/communications/{communicationId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+communication_id = "communication_id_example" # String | communicationId
+
+body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant
+
+
+begin
+  #Update conversation participant's communication by disconnecting it.
+  result = api_instance.patch_conversations_email_participant_communication(email_id, participant_id, communication_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_communication: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+ **communication_id** | **String**| communicationId | 
+ **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Empty**](Empty.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_analytics_conversation_details_properties"></a>
+
+## -[**PropertyIndexRequest**](PropertyIndexRequest.html) post_analytics_conversation_details_properties(conversation_id, body)
+
+Index conversation properties
+
+
+
+Wraps POST /api/v2/analytics/conversations/{conversationId}/details/properties 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversationId
+
+body = PureCloud::PropertyIndexRequest.new # PropertyIndexRequest | request
+
+
+begin
+  #Index conversation properties
+  result = api_instance.post_analytics_conversation_details_properties(conversation_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_analytics_conversation_details_properties: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversationId | 
+ **body** | [**PropertyIndexRequest**](PropertyIndexRequest.html)| request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**PropertyIndexRequest**](PropertyIndexRequest.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_analytics_conversations_aggregates_query"></a>
+
+## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_analytics_conversations_aggregates_query(body)
+
+Query for conversation aggregates
+
+
+
+Wraps POST /api/v2/analytics/conversations/aggregates/query 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::AggregationQuery.new # AggregationQuery | query
+
+
+begin
+  #Query for conversation aggregates
+  result = api_instance.post_analytics_conversations_aggregates_query(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_analytics_conversations_aggregates_query: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**AggregationQuery**](AggregationQuery.html)| query | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**AggregateQueryResponse**](AggregateQueryResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_analytics_conversations_details_query"></a>
+
+## -[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html) post_analytics_conversations_details_query(body)
+
+Query for conversation details
+
+
+
+Wraps POST /api/v2/analytics/conversations/details/query 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::ConversationQuery.new # ConversationQuery | query
+
+
+begin
+  #Query for conversation details
+  result = api_instance.post_analytics_conversations_details_query(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_analytics_conversations_details_query: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**ConversationQuery**](ConversationQuery.html)| query | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversation_participant_callbacks"></a>
+
+## - post_conversation_participant_callbacks(conversation_id, participant_id, opts)
+
+Create a new callback for the specified participant on the conversation.
+
+
+
+Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+opts = { 
+  body: PureCloud::CreateCallbackCommand.new # CreateCallbackCommand | 
+}
+
+begin
+  #Create a new callback for the specified participant on the conversation.
+  api_instance.post_conversation_participant_callbacks(conversation_id, participant_id, opts)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversation_participant_callbacks: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)|  | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversation_participant_replace"></a>
+
+## - post_conversation_participant_replace(conversation_id, participant_id, body)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+body = PureCloud::TransferRequest.new # TransferRequest | Transfer request
+
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversation_participant_replace(conversation_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversation_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID | 
+ **participant_id** | **String**| participant ID | 
+ **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_call"></a>
+
+## -[**Conversation**](Conversation.html) post_conversations_call(call_id, body)
+
+Add a new call to a conversation
+
+
+
+Wraps POST /api/v2/conversations/calls/{callId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+body = PureCloud::CallCommand.new # CallCommand | Conversation
+
+
+begin
+  #Add a new call to a conversation
+  result = api_instance.post_conversations_call(call_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_call: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **body** | [**CallCommand**](CallCommand.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_call_participant_consult"></a>
+
+## -[**ConsultTransferResponse**](ConsultTransferResponse.html) post_conversations_call_participant_consult(call_id, participant_id, body)
+
+Initiate and update consult transfer
+
+
+
+Wraps POST /api/v2/conversations/calls/{callId}/participants/{participantId}/consult 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::ConsultTransfer.new # ConsultTransfer | Destination address & initial speak to
+
+
+begin
+  #Initiate and update consult transfer
+  result = api_instance.post_conversations_call_participant_consult(call_id, participant_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_call_participant_consult: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**ConsultTransfer**](ConsultTransfer.html)| Destination address &amp; initial speak to | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ConsultTransferResponse**](ConsultTransferResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_call_participant_monitor"></a>
+
+## - post_conversations_call_participant_monitor(call_id, participant_id)
+
+Listen in on the conversation from the point of view of a given participant.
+
+
+
+Wraps POST /api/v2/conversations/calls/{callId}/participants/{participantId}/monitor 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+
+begin
+  #Listen in on the conversation from the point of view of a given participant.
+  api_instance.post_conversations_call_participant_monitor(call_id, participant_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_call_participant_monitor: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_call_participant_replace"></a>
+
+## - post_conversations_call_participant_replace(call_id, participant_id, body)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/calls/{callId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::TransferRequest.new # TransferRequest | Transfer request
+
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversations_call_participant_replace(call_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_call_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_call_participants"></a>
+
+## -[**Conversation**](Conversation.html) post_conversations_call_participants(call_id, body)
+
+Add participants to a conversation
+
+
+
+Wraps POST /api/v2/conversations/calls/{callId}/participants 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+call_id = "call_id_example" # String | callId
+
+body = PureCloud::Conversation.new # Conversation | Conversation
+
+
+begin
+  #Add participants to a conversation
+  result = api_instance.post_conversations_call_participants(call_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_call_participants: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **call_id** | **String**| callId | 
+ **body** | [**Conversation**](Conversation.html)| Conversation | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Conversation**](Conversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_callback_participant_replace"></a>
+
+## - post_conversations_callback_participant_replace(callback_id, participant_id, body)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+callback_id = "callback_id_example" # String | callbackId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::TransferRequest.new # TransferRequest | Transfer request
+
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversations_callback_participant_replace(callback_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_callback_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **callback_id** | **String**| callbackId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_callbacks"></a>
+
+## -[**CreateCallbackResponse**](CreateCallbackResponse.html) post_conversations_callbacks(body)
+
+Create a Callback
+
+
+
+Wraps POST /api/v2/conversations/callbacks 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::CreateCallbackCommand.new # CreateCallbackCommand | Callback
+
+
+begin
+  #Create a Callback
+  result = api_instance.post_conversations_callbacks(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_callbacks: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)| Callback | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CreateCallbackResponse**](CreateCallbackResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_calls"></a>
+
+## -[**CreateCallResponse**](CreateCallResponse.html) post_conversations_calls(body)
+
+Create a call conversation
+
+
+
+Wraps POST /api/v2/conversations/calls 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::CreateCallRequest.new # CreateCallRequest | Call request
+
+
+begin
+  #Create a call conversation
+  result = api_instance.post_conversations_calls(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_calls: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**CreateCallRequest**](CreateCallRequest.html)| Call request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**CreateCallResponse**](CreateCallResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_chat_participant_replace"></a>
+
+## - post_conversations_chat_participant_replace(chat_id, participant_id, body)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/chats/{chatId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+chat_id = "chat_id_example" # String | chatId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::TransferRequest.new # TransferRequest | Transfer request
+
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversations_chat_participant_replace(chat_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_chat_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **chat_id** | **String**| chatId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_chats"></a>
+
+## -[**ChatConversation**](ChatConversation.html) post_conversations_chats(body)
+
+Create a web chat conversation
+
+
+
+Wraps POST /api/v2/conversations/chats 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::CreateWebChatRequest.new # CreateWebChatRequest | Create web chat request
+
+
+begin
+  #Create a web chat conversation
+  result = api_instance.post_conversations_chats(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_chats: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**CreateWebChatRequest**](CreateWebChatRequest.html)| Create web chat request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ChatConversation**](ChatConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_cobrowsesession_participant_replace"></a>
+
+## - post_conversations_cobrowsesession_participant_replace(cobrowse_id, participant_id, opts)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/cobrowsesessions/{cobrowseId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+cobrowse_id = "cobrowse_id_example" # String | cobrowseId
+
+participant_id = "participant_id_example" # String | participantId
+
+opts = { 
+  body: PureCloud::TransferRequest.new # TransferRequest | 
+}
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversations_cobrowsesession_participant_replace(cobrowse_id, participant_id, opts)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_cobrowsesession_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **cobrowse_id** | **String**| cobrowseId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**TransferRequest**](TransferRequest.html)|  | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_email_messages"></a>
+
+## -[**EmailMessage**](EmailMessage.html) post_conversations_email_messages(email_id, body)
+
+Send an email reply
+
+
+
+Wraps POST /api/v2/conversations/emails/{emailId}/messages 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+body = PureCloud::EmailMessage.new # EmailMessage | Reply
+
+
+begin
+  #Send an email reply
+  result = api_instance.post_conversations_email_messages(email_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_email_messages: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **body** | [**EmailMessage**](EmailMessage.html)| Reply | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailMessage**](EmailMessage.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_email_participant_replace"></a>
+
+## - post_conversations_email_participant_replace(email_id, participant_id, body)
+
+Replace this participant with the specified user and/or address
+
+
+
+Wraps POST /api/v2/conversations/emails/{emailId}/participants/{participantId}/replace 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+participant_id = "participant_id_example" # String | participantId
+
+body = PureCloud::TransferRequest.new # TransferRequest | Transfer request
+
+
+begin
+  #Replace this participant with the specified user and/or address
+  api_instance.post_conversations_email_participant_replace(email_id, participant_id, body)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_email_participant_replace: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **participant_id** | **String**| participantId | 
+ **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_emails"></a>
+
+## -[**EmailConversation**](EmailConversation.html) post_conversations_emails(body)
+
+Create an email conversation
+
+
+
+Wraps POST /api/v2/conversations/emails 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::CreateEmailRequest.new # CreateEmailRequest | Create email request
+
+
+begin
+  #Create an email conversation
+  result = api_instance.post_conversations_emails(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_emails: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**CreateEmailRequest**](CreateEmailRequest.html)| Create email request | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailConversation**](EmailConversation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_conversations_faxes"></a>
+
+## -[**FaxSendResponse**](FaxSendResponse.html) post_conversations_faxes(body)
+
+Create Fax Conversation
+
+
+
+Wraps POST /api/v2/conversations/faxes 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+body = PureCloud::FaxSendRequest.new # FaxSendRequest | Fax
+
+
+begin
+  #Create Fax Conversation
+  result = api_instance.post_conversations_faxes(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversations_faxes: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**FaxSendRequest**](FaxSendRequest.html)| Fax | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**FaxSendResponse**](FaxSendResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="put_conversations_email_messages_draft"></a>
+
+## -[**EmailMessage**](EmailMessage.html) put_conversations_email_messages_draft(email_id, body)
+
+Update conversation draft reply
+
+
+
+Wraps PUT /api/v2/conversations/emails/{emailId}/messages/draft 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+email_id = "email_id_example" # String | emailId
+
+body = PureCloud::EmailMessage.new # EmailMessage | Draft
+
+
+begin
+  #Update conversation draft reply
+  result = api_instance.put_conversations_email_messages_draft(email_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->put_conversations_email_messages_draft: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **email_id** | **String**| emailId | 
+ **body** | [**EmailMessage**](EmailMessage.html)| Draft | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EmailMessage**](EmailMessage.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+