purecloudplatformclientv2 2.0.6
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- checksums.yaml +7 -0
- data/README.md +56 -0
- data/docs/ADFS.md +20 -0
- data/docs/Actions.md +13 -0
- data/docs/ActivityCode.md +20 -0
- data/docs/ActivityCodeContainer.md +13 -0
- data/docs/AcwSettings.md +14 -0
- data/docs/Address.md +17 -0
- data/docs/AddressableEntityUser.md +14 -0
- data/docs/AddressableLicenseDefinition.md +14 -0
- data/docs/Adjacents.md +15 -0
- data/docs/Agent.md +13 -0
- data/docs/AgentActivity.md +19 -0
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- data/docs/AggregateViewData.md +14 -0
- data/docs/AggregationQuery.md +20 -0
- data/docs/AggregationRange.md +14 -0
- data/docs/AggregationResult.md +17 -0
- data/docs/AggregationResultEntry.md +16 -0
- data/docs/AlertingApi.md +2129 -0
- data/docs/AnalyticsApi.md +1347 -0
- data/docs/AnalyticsConversation.md +17 -0
- data/docs/AnalyticsConversationQueryResponse.md +14 -0
- data/docs/AnalyticsConversationSegment.md +36 -0
- data/docs/AnalyticsEvaluation.md +22 -0
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- data/docs/AnalyticsProperty.md +15 -0
- data/docs/AnalyticsQueryAggregation.md +17 -0
- data/docs/AnalyticsQueryClause.md +14 -0
- data/docs/AnalyticsQueryFilter.md +15 -0
- data/docs/AnalyticsQueryPredicate.md +20 -0
- data/docs/AnalyticsRoutingStatusRecord.md +16 -0
- data/docs/AnalyticsSession.md +44 -0
- data/docs/AnalyticsUserDetail.md +15 -0
- data/docs/AnalyticsUserDetailsQueryResponse.md +14 -0
- data/docs/AnalyticsUserPresenceRecord.md +17 -0
- data/docs/AnalyticsView.md +16 -0
- data/docs/Annotation.md +30 -0
- data/docs/AnswerOption.md +15 -0
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- data/docs/Bullseye.md +13 -0
- data/docs/Calibration.md +28 -0
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- data/docs/Call.md +31 -0
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- data/docs/Callback.md +30 -0
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- data/docs/Certificate.md +13 -0
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- data/docs/Change.md +16 -0
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- data/docs/ConsumedResourcesEntityListing.md +22 -0
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- data/docs/Conversation.md +23 -0
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- data/docs/Email.md +26 -0
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- data/docs/Geolocation.md +23 -0
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- data/docs/Greeting.md +24 -0
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- data/lib/purecloudplatformclientv2/models/voicemail_search_criteria.rb +287 -0
- data/lib/purecloudplatformclientv2/models/voicemail_search_request.rb +246 -0
- data/lib/purecloudplatformclientv2/models/voicemail_user_policy.rb +209 -0
- data/lib/purecloudplatformclientv2/models/voicemails_search_response.rb +287 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_entity_listing.rb +180 -0
- data/lib/purecloudplatformclientv2/models/workspace.rb +302 -0
- data/lib/purecloudplatformclientv2/models/workspace_create.rb +201 -0
- data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +261 -0
- data/lib/purecloudplatformclientv2/models/workspace_member.rb +271 -0
- data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +261 -0
- data/lib/purecloudplatformclientv2/models/workspace_summary.rb +187 -0
- data/lib/purecloudplatformclientv2/models/wrap_up_code_mapping.rb +252 -0
- data/lib/purecloudplatformclientv2/models/wrap_up_code_mapping_notification.rb +236 -0
- data/lib/purecloudplatformclientv2/models/wrapup.rb +241 -0
- data/lib/purecloudplatformclientv2/models/wrapup_code.rb +241 -0
- data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +261 -0
- data/lib/purecloudplatformclientv2/version.rb +19 -0
- data/purecloudplatformclientv2.gemspec +32 -0
- data/spec/api_client_spec.rb +273 -0
- data/spec/configuration_spec.rb +25 -0
- data/spec/spec_helper.rb +99 -0
- metadata +2050 -0
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metadata.gz: a6b4c07d6e26cf5b61c83c8c537521f74b3a3acc
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SHA512:
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data.tar.gz: 302b27f8ab7d2a0117b27ab9df9c1b21e56139bbe9fe6a6246b42fb92d4ae282d7f3d36fc91df20c4ac95b6e66b4b2f6ddcfa515a8a489480422f00920067097
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data/README.md
ADDED
@@ -0,0 +1,56 @@
|
|
1
|
+
---
|
2
|
+
title: PureCloud Ruby Gem
|
3
|
+
---
|
4
|
+
|
5
|
+
PureCloud - the Ruby gem for the PureCloud Platform API
|
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|
+
|
7
|
+
With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
|
8
|
+
|
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|
+
This SDK is automatically generated by the [Swagger Codegen](https://github.com/swagger-api/swagger-codegen) project:
|
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+
|
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+
- API version: v2
|
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|
+
- Package version: 2.0.6
|
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+
- Build date: 2017-04-04T09:37:51.893-06:00
|
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|
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|
+
For more information, please visit [https://developer.mypurecloud.com](https://developer.mypurecloud.com)
|
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+
|
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|
+
## Installation
|
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|
+
|
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|
+
### from rubygems.org
|
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|
+
|
21
|
+
gem 'purecloudplatformclientv2', '~> 2.0.6'
|
22
|
+
|
23
|
+
### Install from Git
|
24
|
+
|
25
|
+
If the Ruby gem is hosted at a git repository: https://github.com/mypurecloud/purecloud_api_sdk_ruby, then add the following in the Gemfile:
|
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+
|
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+
gem 'purecloudplatformclientv2', :git => 'https://github.com/mypurecloud/purecloud_api_sdk_ruby.git'
|
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+
|
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|
+
|
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|
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## Getting Started
|
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|
+
|
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|
+
Please follow the [installation](#installation) procedure and then run the following code:
|
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|
+
|
34
|
+
~~~ruby
|
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|
+
# Load the gem
|
36
|
+
require 'purecloudplatformclientv2'
|
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|
+
|
38
|
+
# Setup authorization
|
39
|
+
PureCloud.configure do |config|
|
40
|
+
# Configure OAuth2 access token for authorization: PureCloud Auth
|
41
|
+
config.access_token = 'YOUR ACCESS TOKEN'
|
42
|
+
end
|
43
|
+
|
44
|
+
api_instance = PureCloud::AlertingApi.new
|
45
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+
|
46
|
+
alert_id = "alert_id_example" # String | Alert ID
|
47
|
+
|
48
|
+
|
49
|
+
begin
|
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|
+
#Delete a heart beat alert
|
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|
+
api_instance.delete_alerting_heartbeat_alert(alert_id)
|
52
|
+
rescue PureCloud::ApiError => e
|
53
|
+
puts "Exception when calling AlertingApi->delete_alerting_heartbeat_alert: #{e}"
|
54
|
+
end
|
55
|
+
|
56
|
+
~~~
|
data/docs/ADFS.md
ADDED
@@ -0,0 +1,20 @@
|
|
1
|
+
---
|
2
|
+
title: ADFS
|
3
|
+
---
|
4
|
+
## PureCloud::ADFS
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **name** | **String** | | [optional] |
|
12
|
+
| **relying_party_identifier** | **String** | | [optional] |
|
13
|
+
| **certificate** | **String** | | [optional] |
|
14
|
+
| **sso_target_uri** | **String** | | [optional] |
|
15
|
+
| **issuer_uri** | **String** | | [optional] |
|
16
|
+
| **disabled** | **BOOLEAN** | | [optional] |
|
17
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
18
|
+
{: class="table table-striped"}
|
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|
+
|
20
|
+
|
data/docs/Actions.md
ADDED
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|
|
1
|
+
---
|
2
|
+
title: Actions
|
3
|
+
---
|
4
|
+
## PureCloud::Actions
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **skills_to_remove** | [**Array<SkillsToRemove>**](SkillsToRemove.html) | | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,20 @@
|
|
1
|
+
---
|
2
|
+
title: ActivityCode
|
3
|
+
---
|
4
|
+
## PureCloud::ActivityCode
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | The activity code's name | [optional] |
|
11
|
+
| **is_active** | **BOOLEAN** | Whether this activity code is active or only used for historical schedules | [optional] |
|
12
|
+
| **is_default** | **BOOLEAN** | Whether this is a default activity code | [optional] |
|
13
|
+
| **category** | **String** | The activity code's category | [optional] |
|
14
|
+
| **length_in_minutes** | **Integer** | The default length of the activity in minutes | [optional] |
|
15
|
+
| **counts_as_paid_time** | **BOOLEAN** | Whether an agent is paid while performing this activity | [optional] |
|
16
|
+
| **counts_as_work_time** | **BOOLEAN** | Indicates whether or not the activity should be counted as work time | [optional] |
|
17
|
+
| **is_agent_time_off_selectable** | **BOOLEAN** | Whether an agent can select this activity code when creating or editing a time off request | [optional] |
|
18
|
+
{: class="table table-striped"}
|
19
|
+
|
20
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: ActivityCodeContainer
|
3
|
+
---
|
4
|
+
## PureCloud::ActivityCodeContainer
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **activity_codes** | [**Hash<String, ActivityCode>**](ActivityCode.html) | Map of activity code id to activity code | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
data/docs/AcwSettings.md
ADDED
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: AcwSettings
|
3
|
+
---
|
4
|
+
## PureCloud::AcwSettings
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **wrapup_prompt** | **String** | This field controls how the UI prompts the agent for a wrapup. | [optional] |
|
11
|
+
| **timeout_ms** | **Integer** | The amount of time the agent can stay in ACW (Min: 1 sec, Max: 1 day). Can only be used when ACW is MANDATORY_TIMEOUT or MANDATORY_FORCED_TIMEOUT. | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
data/docs/Address.md
ADDED
@@ -0,0 +1,17 @@
|
|
1
|
+
---
|
2
|
+
title: Address
|
3
|
+
---
|
4
|
+
## PureCloud::Address
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | This will be nameRaw if present, or a locality lookup of the address field otherwise. | [optional] |
|
11
|
+
| **name_raw** | **String** | The name as close to the bits on the wire as possible. | [optional] |
|
12
|
+
| **address_normalized** | **String** | The normalized address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table. | [optional] |
|
13
|
+
| **address_raw** | **String** | The address as close to the bits on the wire as possible. | [optional] |
|
14
|
+
| **address_displayable** | **String** | The displayable address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table. | [optional] |
|
15
|
+
{: class="table table-striped"}
|
16
|
+
|
17
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: AddressableEntityUser
|
3
|
+
---
|
4
|
+
## PureCloud::AddressableEntityUser
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: AddressableLicenseDefinition
|
3
|
+
---
|
4
|
+
## PureCloud::AddressableLicenseDefinition
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
data/docs/Adjacents.md
ADDED
@@ -0,0 +1,15 @@
|
|
1
|
+
---
|
2
|
+
title: Adjacents
|
3
|
+
---
|
4
|
+
## PureCloud::Adjacents
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **superiors** | [**Array<User>**](User.html) | | [optional] |
|
11
|
+
| **siblings** | [**Array<User>**](User.html) | | [optional] |
|
12
|
+
| **direct_reports** | [**Array<User>**](User.html) | | [optional] |
|
13
|
+
{: class="table table-striped"}
|
14
|
+
|
15
|
+
|
data/docs/Agent.md
ADDED
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: Agent
|
3
|
+
---
|
4
|
+
## PureCloud::Agent
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **stage** | **String** | The current stage for this agent | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,19 @@
|
|
1
|
+
---
|
2
|
+
title: AgentActivity
|
3
|
+
---
|
4
|
+
## PureCloud::AgentActivity
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **name** | **String** | | [optional] |
|
12
|
+
| **agent** | [**User**](User.html) | | [optional] |
|
13
|
+
| **num_evaluations** | **Integer** | | [optional] |
|
14
|
+
| **average_evaluation_score** | **Integer** | | [optional] |
|
15
|
+
| **agent_evaluator_activity_list** | [**Array<AgentEvaluatorActivity>**](AgentEvaluatorActivity.html) | | [optional] |
|
16
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
17
|
+
{: class="table table-striped"}
|
18
|
+
|
19
|
+
|
@@ -0,0 +1,22 @@
|
|
1
|
+
---
|
2
|
+
title: AgentActivityEntityListing
|
3
|
+
---
|
4
|
+
## PureCloud::AgentActivityEntityListing
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **entities** | [**Array<AgentActivity>**](AgentActivity.html) | | [optional] |
|
11
|
+
| **page_size** | **Integer** | | [optional] |
|
12
|
+
| **page_number** | **Integer** | | [optional] |
|
13
|
+
| **total** | **Integer** | | [optional] |
|
14
|
+
| **self_uri** | **String** | | [optional] |
|
15
|
+
| **first_uri** | **String** | | [optional] |
|
16
|
+
| **previous_uri** | **String** | | [optional] |
|
17
|
+
| **next_uri** | **String** | | [optional] |
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
19
|
+
| **page_count** | **Integer** | | [optional] |
|
20
|
+
{: class="table table-striped"}
|
21
|
+
|
22
|
+
|
@@ -0,0 +1,19 @@
|
|
1
|
+
---
|
2
|
+
title: AgentEvaluatorActivity
|
3
|
+
---
|
4
|
+
## PureCloud::AgentEvaluatorActivity
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **name** | **String** | | [optional] |
|
12
|
+
| **agent** | [**User**](User.html) | | [optional] |
|
13
|
+
| **evaluator** | [**User**](User.html) | | [optional] |
|
14
|
+
| **num_evaluations** | **Integer** | | [optional] |
|
15
|
+
| **average_evaluation_score** | **Integer** | | [optional] |
|
16
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
17
|
+
{: class="table table-striped"}
|
18
|
+
|
19
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: AggregateDataContainer
|
3
|
+
---
|
4
|
+
## PureCloud::AggregateDataContainer
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **group** | **Hash<String, String>** | A mapping from dimension to value | [optional] |
|
11
|
+
| **data** | [**Array<StatisticalResponse>**](StatisticalResponse.html) | | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,15 @@
|
|
1
|
+
---
|
2
|
+
title: AggregateMetricData
|
3
|
+
---
|
4
|
+
## PureCloud::AggregateMetricData
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **metric** | **String** | | [optional] |
|
11
|
+
| **qualifier** | **String** | | [optional] |
|
12
|
+
| **stats** | [**StatisticalSummary**](StatisticalSummary.html) | | [optional] |
|
13
|
+
{: class="table table-striped"}
|
14
|
+
|
15
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: AggregateQueryResponse
|
3
|
+
---
|
4
|
+
## PureCloud::AggregateQueryResponse
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **results** | [**Array<AggregateDataContainer>**](AggregateDataContainer.html) | | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: AggregateViewData
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---
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## PureCloud::AggregateViewData
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **name** | **String** | | [optional] |
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| **stats** | [**StatisticalSummary**](StatisticalSummary.html) | | [optional] |
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{: class="table table-striped"}
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---
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title: AggregationQuery
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---
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## PureCloud::AggregationQuery
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **interval** | **String** | Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
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| **granularity** | **String** | Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H | [optional] |
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| **time_zone** | **String** | Sets the time zone for the query interval, defaults to UTC. Time zones are represented as an ISO-8601 string. For example: UTC, UTC+01:00, or Europe/London | [optional] |
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| **group_by** | **Array<String>** | Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group. | [optional] |
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| **filter** | [**AnalyticsQueryFilter**](AnalyticsQueryFilter.html) | Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters | [optional] |
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| **metrics** | **Array<String>** | Behaves like a SQL SELECT clause. Enables retrieving only named metrics. If omitted, all metrics that are available will be returned (like SELECT *). | [optional] |
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| **flatten_multivalued_dimensions** | **BOOLEAN** | Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c') | [optional] |
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| **views** | [**Array<AnalyticsView>**](AnalyticsView.html) | Custom derived metric views | [optional] |
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{: class="table table-striped"}
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---
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title: AggregationRange
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---
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## PureCloud::AggregationRange
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **gte** | **Float** | Greater than or equal to | [optional] |
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| **lt** | **Float** | Less than | [optional] |
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{: class="table table-striped"}
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---
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title: AggregationResult
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---
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## PureCloud::AggregationResult
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **type** | **String** | | [optional] |
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| **dimension** | **String** | For termFrequency aggregations | [optional] |
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| **metric** | **String** | For numericRange aggregations | [optional] |
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| **count** | **Integer** | | [optional] |
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| **results** | [**Array<AggregationResultEntry>**](AggregationResultEntry.html) | | [optional] |
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---
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title: AggregationResultEntry
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---
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## PureCloud::AggregationResultEntry
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **count** | **Integer** | | [optional] |
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| **value** | **String** | For termFrequency aggregations | [optional] |
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| **gte** | **Float** | For numericRange aggregations | [optional] |
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| **lt** | **Float** | For numericRange aggregations | [optional] |
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{: class="table table-striped"}
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