@intentsolutions/blueprint 2.0.0 → 2.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/cli.js +1 -1
- package/dist/cli.js.map +1 -1
- package/dist/core/index.d.ts +62 -0
- package/dist/core/index.d.ts.map +1 -0
- package/dist/core/index.js +137 -0
- package/dist/core/index.js.map +1 -0
- package/dist/index.d.ts +9 -0
- package/dist/index.d.ts.map +1 -0
- package/dist/index.js +11 -0
- package/dist/index.js.map +1 -0
- package/dist/mcp/index.d.ts +7 -0
- package/dist/mcp/index.d.ts.map +1 -0
- package/dist/mcp/index.js +216 -0
- package/dist/mcp/index.js.map +1 -0
- package/package.json +30 -10
- package/templates/core/01_prd.md +465 -0
- package/templates/core/02_adr.md +432 -0
- package/templates/core/03_generate_tasks.md +418 -0
- package/templates/core/04_process_task_list.md +430 -0
- package/templates/core/05_market_research.md +483 -0
- package/templates/core/06_architecture.md +561 -0
- package/templates/core/07_competitor_analysis.md +462 -0
- package/templates/core/08_personas.md +367 -0
- package/templates/core/09_user_journeys.md +385 -0
- package/templates/core/10_user_stories.md +582 -0
- package/templates/core/11_acceptance_criteria.md +687 -0
- package/templates/core/12_qa_gate.md +737 -0
- package/templates/core/13_risk_register.md +605 -0
- package/templates/core/14_project_brief.md +477 -0
- package/templates/core/15_brainstorming.md +653 -0
- package/templates/core/16_frontend_spec.md +1479 -0
- package/templates/core/17_test_plan.md +878 -0
- package/templates/core/18_release_plan.md +994 -0
- package/templates/core/19_operational_readiness.md +1100 -0
- package/templates/core/20_metrics_dashboard.md +1375 -0
- package/templates/core/21_postmortem.md +1122 -0
- package/templates/core/22_playtest_usability.md +1624 -0
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# 📊 Executive Project Brief
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**Metadata**
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- Last Updated: {{DATE}}
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- Maintainer: AI-Dev Toolkit
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- Related Docs: 01_prd.md, 03_generate_tasks.md, 11_roadmap.md, 13_implementation_plan.md
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> **🎯 Executive Summary**
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> A comprehensive project brief that provides leadership with essential project information for decision-making, resource allocation, and strategic alignment. This document serves as the single source of truth for project justification and high-level planning.
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---
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## 🚀 1. Project Overview & Business Case
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### 1.1 Project Vision Statement
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**Vision:** _[One-sentence description of what success looks like]_
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**Example:**
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> "Deliver a next-generation customer analytics platform that reduces time-to-insight from days to minutes, driving 25% improvement in customer retention through data-driven decision making."
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### 1.2 Strategic Alignment
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| Strategic Pillar | Alignment Score | Justification |
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|------------------|----------------|---------------|
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| **Digital Transformation** | High/Medium/Low | _[How this project advances digital initiatives]_ |
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| **Customer Experience** | High/Medium/Low | _[Impact on customer satisfaction/retention]_ |
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| **Operational Excellence** | High/Medium/Low | _[Process improvements and efficiency gains]_ |
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| **Market Leadership** | High/Medium/Low | _[Competitive advantage and market position]_ |
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### 1.3 Business Justification
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- **Problem Statement:** _[Clear articulation of the business problem]_
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- **Opportunity Size:** _[Market opportunity, revenue potential, cost savings]_
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- **Strategic Importance:** _[Why this project matters to the organization]_
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- **Risk of Inaction:** _[Consequences of not proceeding]_
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---
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## 💰 2. Financial Impact & ROI Analysis
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### 2.1 Investment Summary
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| Category | Year 1 | Year 2 | Year 3 | Total |
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|----------|--------|--------|--------|-------|
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| **Development Costs** | $X | $X | $X | $X |
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| **Infrastructure** | $X | $X | $X | $X |
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| **Personnel** | $X | $X | $X | $X |
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| **Third-party Services** | $X | $X | $X | $X |
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| ****Total Investment** | **$X** | **$X** | **$X** | **$X** |
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### 2.2 Expected Returns
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| Benefit Category | Year 1 | Year 2 | Year 3 | Total |
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|------------------|--------|--------|--------|-------|
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| **Revenue Generation** | $X | $X | $X | $X |
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| **Cost Reduction** | $X | $X | $X | $X |
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| **Efficiency Gains** | $X | $X | $X | $X |
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| **Risk Mitigation** | $X | $X | $X | $X |
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| ****Total Benefits** | **$X** | **$X** | **$X** | **$X** |
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### 2.3 ROI Metrics
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- **Net Present Value (NPV):** _$[Amount] over 3 years_
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- **Internal Rate of Return (IRR):** _[Percentage]%_
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- **Payback Period:** _[Months] months_
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- **Break-even Point:** _[Date/milestone]_
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### 2.4 Sensitivity Analysis
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| Scenario | Probability | NPV Impact | Risk Mitigation |
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|----------|------------|------------|-----------------|
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| **Best Case** | 20% | +$X | _[Upside capture strategy]_ |
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| **Base Case** | 60% | $X | _[Standard execution plan]_ |
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| **Worst Case** | 20% | -$X | _[Risk mitigation measures]_ |
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---
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## 🎯 3. Objectives & Success Criteria
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### 3.1 Primary Objectives
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1. **Business Objective:** _[High-level business goal]_
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- **Metric:** _[How success is measured]_
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- **Target:** _[Specific numeric goal]_
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- **Timeline:** _[Target achievement date]_
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2. **Technical Objective:** _[Key technical achievement]_
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- **Metric:** _[Performance/quality measure]_
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- **Target:** _[Specific benchmark]_
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- **Timeline:** _[Delivery milestone]_
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3. **User Experience Objective:** _[UX/customer impact goal]_
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- **Metric:** _[User satisfaction measure]_
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- **Target:** _[Improvement percentage]_
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- **Timeline:** _[Measurement period]_
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### 3.2 Key Performance Indicators (KPIs)
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| KPI Category | Metric | Current Baseline | Target | Measurement Method |
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|--------------|--------|------------------|--------|--------------------|
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| **Business** | _[Business metric]_ | _[Current state]_ | _[Goal]_ | _[How measured]_ |
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| **Technical** | _[Performance metric]_ | _[Current state]_ | _[Goal]_ | _[How measured]_ |
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| **User** | _[User metric]_ | _[Current state]_ | _[Goal]_ | _[How measured]_ |
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| **Operational** | _[Ops metric]_ | _[Current state]_ | _[Goal]_ | _[How measured]_ |
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### 3.3 Success Criteria by Phase
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#### Phase 1: Foundation (Months 1-3)
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- [ ] _[Foundational milestone 1]_
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- [ ] _[Foundational milestone 2]_
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- [ ] _[Foundational milestone 3]_
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#### Phase 2: Development (Months 4-8)
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- [ ] _[Development milestone 1]_
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- [ ] _[Development milestone 2]_
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- [ ] _[Development milestone 3]_
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#### Phase 3: Launch (Months 9-12)
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- [ ] _[Launch milestone 1]_
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- [ ] _[Launch milestone 2]_
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- [ ] _[Launch milestone 3]_
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---
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## 👥 4. Team Structure & Governance
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### 4.1 Executive Sponsorship
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| Role | Name | Responsibilities | Time Commitment |
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|------|------|------------------|-----------------|
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| **Executive Sponsor** | _[Name]_ | Strategic alignment, resource approval | 2-4 hours/month |
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| **Business Owner** | _[Name]_ | Requirements, acceptance, ROI tracking | 8-12 hours/week |
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| **Technical Sponsor** | _[Name]_ | Architecture decisions, technical risk | 4-6 hours/week |
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### 4.2 Core Team Structure
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```mermaid
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graph TD
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A[Project Manager] --> B[Technical Lead]
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A --> C[Business Analyst]
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A --> D[UX/UI Lead]
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B --> E[Backend Developers]
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B --> F[Frontend Developers]
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B --> G[DevOps Engineer]
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C --> H[Data Analyst]
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D --> I[UX Researcher]
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D --> J[UI Designer]
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```
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### 4.3 Team Roles & Responsibilities
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| Role | Name | Primary Responsibilities | Skills Required |
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|------|------|-------------------------|-----------------|
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| **Project Manager** | _[Name]_ | Timeline, budget, risk management | PMP, Agile, stakeholder management |
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| **Technical Lead** | _[Name]_ | Architecture, code quality, technical decisions | 8+ years experience, cloud platforms |
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| **Business Analyst** | _[Name]_ | Requirements, process design, user stories | Business analysis, domain expertise |
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| **UX/UI Lead** | _[Name]_ | User research, design, usability testing | UX research, design systems, prototyping |
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### 4.4 Governance Structure
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#### Steering Committee
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- **Meeting Cadence:** Monthly
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- **Attendees:** Executive sponsors, project manager, technical lead
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- **Decisions:** Budget approval, scope changes, resource allocation
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#### Project Review Board
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- **Meeting Cadence:** Bi-weekly
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- **Attendees:** Core team, business stakeholders
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- **Decisions:** Sprint planning, priority adjustments, issue resolution
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#### Technical Advisory Group
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- **Meeting Cadence:** Weekly
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- **Attendees:** Technical leads, architects, senior developers
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- **Decisions:** Technical design, tool selection, quality standards
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---
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## 📅 5. Timeline & Milestones
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### 5.1 High-Level Timeline
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```mermaid
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gantt
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title Project Timeline
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dateFormat YYYY-MM-DD
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section Planning
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Project Initiation :done, init, 2024-01-01, 2024-01-15
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Requirements Gathering :done, req, 2024-01-16, 2024-02-15
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section Development
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Phase 1 Development :active, dev1, 2024-02-16, 2024-05-15
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Phase 2 Development :dev2, 2024-05-16, 2024-08-15
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section Launch
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Testing & QA :test, 2024-08-16, 2024-09-15
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Production Launch :launch, 2024-09-16, 2024-10-01
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```
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### 5.2 Critical Milestones
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| Milestone | Target Date | Success Criteria | Dependencies | Risk Level |
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|-----------|-------------|------------------|--------------|------------|
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| **Project Kickoff** | _[Date]_ | Team assembled, charter approved | Funding approval | Low |
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| **Requirements Freeze** | _[Date]_ | BRD/PRD signed off | Stakeholder alignment | Medium |
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| **MVP Delivery** | _[Date]_ | Core features functional | Development completion | High |
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| **Beta Launch** | _[Date]_ | Limited user testing | MVP + testing | Medium |
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| **Production Launch** | _[Date]_ | Full feature availability | Beta feedback incorporation | High |
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| **Post-Launch Review** | _[Date]_ | Success metrics achieved | 30-day production run | Low |
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### 5.3 Sprint Planning Overview
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#### Sprint 1-4: Foundation (Months 1-2)
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- **Focus:** Infrastructure setup, core architecture
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- **Key Deliverables:** Development environment, CI/CD pipeline, data models
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- **Success Metrics:** All development tools operational, team onboarded
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#### Sprint 5-8: Core Development (Months 3-4)
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- **Focus:** Core business logic, primary user workflows
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- **Key Deliverables:** User authentication, primary features, basic UI
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- **Success Metrics:** Core functionality demonstrable, unit tests passing
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#### Sprint 9-12: Advanced Features (Months 5-6)
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- **Focus:** Advanced functionality, integrations, performance optimization
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- **Key Deliverables:** Third-party integrations, reporting, analytics
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- **Success Metrics:** Performance benchmarks met, integration tests passing
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#### Sprint 13-16: Testing & Launch (Months 7-8)
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- **Focus:** QA, user acceptance testing, production deployment
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- **Key Deliverables:** Bug fixes, documentation, monitoring setup
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- **Success Metrics:** All acceptance criteria met, production ready
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---
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## ⚠️ 6. Risk Assessment & Mitigation
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### 6.1 Risk Register
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| Risk Category | Risk Description | Probability | Impact | Risk Score | Mitigation Strategy |
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|---------------|------------------|-------------|--------|------------|-------------------|
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| **Technical** | _[Technical risk]_ | High/Med/Low | High/Med/Low | _[1-25]_ | _[Mitigation approach]_ |
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| **Business** | _[Business risk]_ | High/Med/Low | High/Med/Low | _[1-25]_ | _[Mitigation approach]_ |
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| **Resource** | _[Resource risk]_ | High/Med/Low | High/Med/Low | _[1-25]_ | _[Mitigation approach]_ |
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| **External** | _[External risk]_ | High/Med/Low | High/Med/Low | _[1-25]_ | _[Mitigation approach]_ |
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### 6.2 Top 5 Critical Risks
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1. **[Risk Name]**
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- **Impact:** _[Detailed impact description]_
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- **Probability:** _[Likelihood assessment]_
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- **Mitigation:** _[Prevention/response strategy]_
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- **Contingency:** _[Backup plan]_
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- **Owner:** _[Risk owner]_
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2. **[Risk Name]**
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- **Impact:** _[Detailed impact description]_
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- **Probability:** _[Likelihood assessment]_
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- **Mitigation:** _[Prevention/response strategy]_
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- **Contingency:** _[Backup plan]_
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- **Owner:** _[Risk owner]_
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### 6.3 Risk Monitoring & Escalation
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- **Risk Review Frequency:** Weekly team review, monthly steering committee
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- **Escalation Triggers:** Risk score >15, new critical risks, mitigation failure
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- **Escalation Process:** Team Lead → Project Manager → Executive Sponsor
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- **Risk Documentation:** All risks logged in project management system
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---
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## 🔄 7. Dependencies & Integration Points
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### 7.1 External Dependencies
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| Dependency | Type | Owner | Required Date | Status | Risk Level |
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|------------|------|-------|---------------|--------|------------|
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| _[System/Service]_ | Technical | _[Team/Vendor]_ | _[Date]_ | Green/Yellow/Red | High/Med/Low |
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| _[Approval/Decision]_ | Business | _[Stakeholder]_ | _[Date]_ | Green/Yellow/Red | High/Med/Low |
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| _[Resource/Budget]_ | Financial | _[Department]_ | _[Date]_ | Green/Yellow/Red | High/Med/Low |
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### 7.2 Integration Architecture
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```mermaid
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graph LR
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A[Current System] --> B[Integration Layer]
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B --> C[New System]
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B --> D[Third-party APIs]
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B --> E[Data Warehouse]
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C --> F[User Interface]
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E --> G[Analytics Platform]
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```
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268
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+
|
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269
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+
### 7.3 Data Flow Dependencies
|
|
270
|
+
1. **Upstream Systems:** _[Systems providing data/services]_
|
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271
|
+
2. **Downstream Systems:** _[Systems consuming our outputs]_
|
|
272
|
+
3. **Integration Points:** _[APIs, databases, file transfers]_
|
|
273
|
+
4. **SLA Requirements:** _[Performance, availability, data freshness]_
|
|
274
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+
|
|
275
|
+
---
|
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276
|
+
|
|
277
|
+
## 📊 8. Quality & Compliance Requirements
|
|
278
|
+
|
|
279
|
+
### 8.1 Quality Standards
|
|
280
|
+
| Category | Standard | Measurement | Target | Verification Method |
|
|
281
|
+
|----------|----------|-------------|--------|-------------------|
|
|
282
|
+
| **Performance** | Response time | API latency | <200ms | Load testing |
|
|
283
|
+
| **Reliability** | Uptime | System availability | 99.9% | Monitoring |
|
|
284
|
+
| **Security** | Data protection | Vulnerability score | 0 critical | Security scans |
|
|
285
|
+
| **Usability** | User experience | Task completion rate | >95% | User testing |
|
|
286
|
+
|
|
287
|
+
### 8.2 Compliance Requirements
|
|
288
|
+
#### Data Privacy & Security
|
|
289
|
+
- [ ] GDPR compliance assessment completed
|
|
290
|
+
- [ ] Data classification and handling procedures defined
|
|
291
|
+
- [ ] Security controls implemented and tested
|
|
292
|
+
- [ ] Privacy impact assessment conducted
|
|
293
|
+
|
|
294
|
+
#### Industry Standards
|
|
295
|
+
- [ ] SOC 2 Type II readiness assessment
|
|
296
|
+
- [ ] ISO 27001 compliance gap analysis
|
|
297
|
+
- [ ] Industry-specific regulations reviewed
|
|
298
|
+
- [ ] Audit trail requirements implemented
|
|
299
|
+
|
|
300
|
+
### 8.3 Testing Strategy
|
|
301
|
+
#### Testing Levels
|
|
302
|
+
1. **Unit Testing:** 90% code coverage minimum
|
|
303
|
+
2. **Integration Testing:** All API endpoints and data flows
|
|
304
|
+
3. **System Testing:** End-to-end workflows and performance
|
|
305
|
+
4. **User Acceptance Testing:** Business scenarios and edge cases
|
|
306
|
+
|
|
307
|
+
#### Quality Gates
|
|
308
|
+
- **Gate 1:** Code review and unit tests (Development)
|
|
309
|
+
- **Gate 2:** Integration testing and security scan (Testing)
|
|
310
|
+
- **Gate 3:** Performance testing and UAT (Pre-production)
|
|
311
|
+
- **Gate 4:** Production readiness review (Deployment)
|
|
312
|
+
|
|
313
|
+
---
|
|
314
|
+
|
|
315
|
+
## 🚀 9. Launch Strategy & Go-to-Market
|
|
316
|
+
|
|
317
|
+
### 9.1 Launch Phases
|
|
318
|
+
#### Soft Launch (Week 1-2)
|
|
319
|
+
- **Audience:** Internal users and beta testers
|
|
320
|
+
- **Scope:** Core functionality only
|
|
321
|
+
- **Success Criteria:** No critical issues, basic workflows functional
|
|
322
|
+
- **Feedback Collection:** In-app feedback, user interviews
|
|
323
|
+
|
|
324
|
+
#### Limited Launch (Week 3-6)
|
|
325
|
+
- **Audience:** Select customer segments
|
|
326
|
+
- **Scope:** Full feature set with monitoring
|
|
327
|
+
- **Success Criteria:** Performance targets met, user adoption >50%
|
|
328
|
+
- **Support:** Enhanced support team availability
|
|
329
|
+
|
|
330
|
+
#### Full Launch (Week 7+)
|
|
331
|
+
- **Audience:** All target customers
|
|
332
|
+
- **Scope:** Complete product experience
|
|
333
|
+
- **Success Criteria:** All KPIs met, customer satisfaction >4.5/5
|
|
334
|
+
- **Marketing:** Full marketing campaign activation
|
|
335
|
+
|
|
336
|
+
### 9.2 Communication Plan
|
|
337
|
+
| Audience | Message | Channel | Timing | Owner |
|
|
338
|
+
|----------|---------|---------|--------|-------|
|
|
339
|
+
| **Internal Team** | Progress updates | Weekly standup | Weekly | Project Manager |
|
|
340
|
+
| **Executives** | Status dashboard | Executive briefing | Monthly | Business Owner |
|
|
341
|
+
| **End Users** | Feature announcements | Email, in-app | Milestone-based | Product Marketing |
|
|
342
|
+
| **Customers** | Value proposition | Marketing channels | Launch phases | Marketing Team |
|
|
343
|
+
|
|
344
|
+
### 9.3 Training & Enablement
|
|
345
|
+
#### Internal Training
|
|
346
|
+
- [ ] Technical training for support teams
|
|
347
|
+
- [ ] Sales training on new capabilities
|
|
348
|
+
- [ ] Customer success playbook development
|
|
349
|
+
- [ ] Documentation and knowledge base updates
|
|
350
|
+
|
|
351
|
+
#### Customer Enablement
|
|
352
|
+
- [ ] User onboarding experience design
|
|
353
|
+
- [ ] Tutorial and help content creation
|
|
354
|
+
- [ ] Webinar and training program development
|
|
355
|
+
- [ ] Customer success outreach plan
|
|
356
|
+
|
|
357
|
+
---
|
|
358
|
+
|
|
359
|
+
## 📈 10. Success Measurement & Reporting
|
|
360
|
+
|
|
361
|
+
### 10.1 Metrics Dashboard
|
|
362
|
+
#### Business Metrics
|
|
363
|
+
- **Revenue Impact:** Monthly recurring revenue growth
|
|
364
|
+
- **Cost Savings:** Operational cost reduction percentage
|
|
365
|
+
- **Customer Satisfaction:** NPS score and CSAT ratings
|
|
366
|
+
- **Market Position:** Competitive analysis and market share
|
|
367
|
+
|
|
368
|
+
#### Technical Metrics
|
|
369
|
+
- **Performance:** System response times and throughput
|
|
370
|
+
- **Reliability:** Uptime percentage and error rates
|
|
371
|
+
- **Security:** Vulnerability count and security incidents
|
|
372
|
+
- **Quality:** Defect density and customer-reported issues
|
|
373
|
+
|
|
374
|
+
#### User Metrics
|
|
375
|
+
- **Adoption:** Daily/monthly active users
|
|
376
|
+
- **Engagement:** Feature usage and session duration
|
|
377
|
+
- **Retention:** User retention rates by cohort
|
|
378
|
+
- **Support:** Ticket volume and resolution times
|
|
379
|
+
|
|
380
|
+
### 10.2 Reporting Schedule
|
|
381
|
+
| Report Type | Frequency | Audience | Content | Owner |
|
|
382
|
+
|-------------|-----------|----------|---------|-------|
|
|
383
|
+
| **Executive Dashboard** | Weekly | C-suite | KPIs, risks, milestones | Project Manager |
|
|
384
|
+
| **Operational Report** | Daily | Operations team | System health, incidents | Technical Lead |
|
|
385
|
+
| **Business Review** | Monthly | Business stakeholders | ROI, metrics, insights | Business Owner |
|
|
386
|
+
| **Technical Review** | Weekly | Engineering team | Performance, quality, debt | Technical Lead |
|
|
387
|
+
|
|
388
|
+
### 10.3 Post-Launch Analysis
|
|
389
|
+
#### 30-Day Review
|
|
390
|
+
- **Metrics Analysis:** Compare actual vs. projected KPIs
|
|
391
|
+
- **User Feedback:** Compilation and analysis of user feedback
|
|
392
|
+
- **Issue Resolution:** Review of post-launch issues and fixes
|
|
393
|
+
- **Lessons Learned:** Documentation of key learnings
|
|
394
|
+
|
|
395
|
+
#### 90-Day Review
|
|
396
|
+
- **ROI Assessment:** Actual financial impact vs. projections
|
|
397
|
+
- **User Adoption:** Deep dive into adoption patterns and behaviors
|
|
398
|
+
- **Performance Analysis:** System performance under production load
|
|
399
|
+
- **Strategic Alignment:** Validation of strategic objectives achievement
|
|
400
|
+
|
|
401
|
+
---
|
|
402
|
+
|
|
403
|
+
## 🔄 11. Post-Launch Roadmap
|
|
404
|
+
|
|
405
|
+
### 11.1 Enhancement Pipeline
|
|
406
|
+
#### Short-term (0-3 months)
|
|
407
|
+
- **Priority 1:** _[Critical improvements based on user feedback]_
|
|
408
|
+
- **Priority 2:** _[Performance optimizations]_
|
|
409
|
+
- **Priority 3:** _[Minor feature additions]_
|
|
410
|
+
|
|
411
|
+
#### Medium-term (3-6 months)
|
|
412
|
+
- **Feature Set 2:** _[Next major feature release]_
|
|
413
|
+
- **Platform Expansion:** _[Additional integrations or platforms]_
|
|
414
|
+
- **Scale Optimization:** _[Improvements for larger user base]_
|
|
415
|
+
|
|
416
|
+
#### Long-term (6-12 months)
|
|
417
|
+
- **Strategic Evolution:** _[Major platform evolution]_
|
|
418
|
+
- **Market Expansion:** _[New market segments or use cases]_
|
|
419
|
+
- **Technology Advancement:** _[Next-generation technology adoption]_
|
|
420
|
+
|
|
421
|
+
### 11.2 Continuous Improvement Process
|
|
422
|
+
- **Feedback Loops:** Regular user feedback collection and analysis
|
|
423
|
+
- **Performance Monitoring:** Continuous monitoring and optimization
|
|
424
|
+
- **Competitive Analysis:** Ongoing market and competitor assessment
|
|
425
|
+
- **Technology Evolution:** Regular technology stack evaluation and updates
|
|
426
|
+
|
|
427
|
+
---
|
|
428
|
+
|
|
429
|
+
## 📋 12. Appendices
|
|
430
|
+
|
|
431
|
+
### Appendix A: Detailed Financial Model
|
|
432
|
+
_[Link to comprehensive financial spreadsheet]_
|
|
433
|
+
|
|
434
|
+
### Appendix B: Technical Architecture Diagrams
|
|
435
|
+
_[Link to detailed technical specifications]_
|
|
436
|
+
|
|
437
|
+
### Appendix C: User Research and Market Analysis
|
|
438
|
+
_[Link to user research reports and market studies]_
|
|
439
|
+
|
|
440
|
+
### Appendix D: Risk Assessment Details
|
|
441
|
+
_[Link to comprehensive risk register and analysis]_
|
|
442
|
+
|
|
443
|
+
### Appendix E: Compliance Documentation
|
|
444
|
+
_[Link to legal and compliance requirements documentation]_
|
|
445
|
+
|
|
446
|
+
---
|
|
447
|
+
|
|
448
|
+
## 📞 13. Key Contacts & Escalation
|
|
449
|
+
|
|
450
|
+
### Project Team Contacts
|
|
451
|
+
| Role | Name | Email | Phone | Availability |
|
|
452
|
+
|------|------|-------|-------|-------------|
|
|
453
|
+
| **Project Manager** | _[Name]_ | _[Email]_ | _[Phone]_ | Business hours |
|
|
454
|
+
| **Technical Lead** | _[Name]_ | _[Email]_ | _[Phone]_ | Business hours + on-call |
|
|
455
|
+
| **Business Owner** | _[Name]_ | _[Email]_ | _[Phone]_ | Business hours |
|
|
456
|
+
|
|
457
|
+
### Escalation Matrix
|
|
458
|
+
1. **Level 1:** Project team and direct manager
|
|
459
|
+
2. **Level 2:** Department head and business owner
|
|
460
|
+
3. **Level 3:** Executive sponsor and C-level
|
|
461
|
+
4. **Level 4:** CEO and board (critical business impact)
|
|
462
|
+
|
|
463
|
+
---
|
|
464
|
+
|
|
465
|
+
**Document Control:**
|
|
466
|
+
- **Version:** 1.0
|
|
467
|
+
- **Last Review:** 2025-09-16
|
|
468
|
+
- **Next Review:** _[Date + 30 days]_
|
|
469
|
+
- **Approval Status:** Draft/Under Review/Approved
|
|
470
|
+
- **Digital Signature:** _[Electronic signature block]_
|
|
471
|
+
|
|
472
|
+
**Template Usage Notes:**
|
|
473
|
+
- Replace all placeholders marked with _[brackets]_
|
|
474
|
+
- Update 2025-09-16 with current date
|
|
475
|
+
- Customize sections based on project complexity
|
|
476
|
+
- Remove unused sections for smaller projects
|
|
477
|
+
- Maintain version control for all changes
|