@escalated-dev/escalated 0.8.0 → 0.11.1

package/src/components/WorkflowActionConfig.vue

@@ -1,287 +1,287 @@
-<script setup>
-import { computed } from 'vue';
-import VariableTokenInput from './VariableTokenInput.vue';
-
-const props = defineProps({
-    actionType: { type: String, required: true },
-    modelValue: { type: Object, default: () => ({}) },
-});
-
-const emit = defineEmits(['update:modelValue']);
-
-const headersPlaceholder = '{"Authorization": "Bearer ..."}';
-const config = computed(() => props.modelValue || {});
-
-function update(key, value) {
-    emit('update:modelValue', { ...config.value, [key]: value });
-}
-
-const statusOptions = [
-    'open',
-    'in_progress',
-    'waiting_on_customer',
-    'waiting_on_agent',
-    'escalated',
-    'resolved',
-    'closed',
-];
-const priorityOptions = ['low', 'medium', 'high', 'urgent', 'critical'];
-const assignModes = [
-    { value: 'specific', label: 'Specific agent' },
-    { value: 'least_busy', label: 'Least busy agent' },
-    { value: 'round_robin', label: 'Round robin' },
-];
-const delayUnits = [
-    { value: 'minutes', label: 'Minutes' },
-    { value: 'hours', label: 'Hours' },
-    { value: 'days', label: 'Days' },
-];
-const webhookMethods = ['POST', 'PUT', 'PATCH'];
-
-const inputClass =
-    'w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]';
-const selectClass =
-    'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none';
-const labelClass = 'block text-xs font-medium text-[var(--esc-panel-text-muted)] mb-1';
-</script>
-
-<template>
-    <div class="space-y-3 pt-2">
-        <!-- Assign Agent -->
-        <template v-if="actionType === 'assign_agent'">
-            <div>
-                <label :class="labelClass">Assignment mode</label>
-                <select
-                    :class="selectClass"
-                    :value="config.mode || 'specific'"
-                    @change="update('mode', $event.target.value)"
-                >
-                    <option v-for="m in assignModes" :key="m.value" :value="m.value">{{ m.label }}</option>
-                </select>
-            </div>
-            <div v-if="(config.mode || 'specific') === 'specific'">
-                <label :class="labelClass">Agent</label>
-                <input
-                    :class="inputClass"
-                    :value="config.agent || ''"
-                    placeholder="Agent ID or email"
-                    @input="update('agent', $event.target.value)"
-                />
-            </div>
-        </template>
-
-        <!-- Change Status -->
-        <template v-else-if="actionType === 'change_status'">
-            <div>
-                <label :class="labelClass">New status</label>
-                <select
-                    :class="selectClass"
-                    :value="config.status || ''"
-                    @change="update('status', $event.target.value)"
-                >
-                    <option value="">Select status...</option>
-                    <option v-for="s in statusOptions" :key="s" :value="s">{{ s }}</option>
-                </select>
-            </div>
-        </template>
-
-        <!-- Change Priority -->
-        <template v-else-if="actionType === 'change_priority'">
-            <div>
-                <label :class="labelClass">New priority</label>
-                <select
-                    :class="selectClass"
-                    :value="config.priority || ''"
-                    @change="update('priority', $event.target.value)"
-                >
-                    <option value="">Select priority...</option>
-                    <option v-for="p in priorityOptions" :key="p" :value="p">{{ p }}</option>
-                </select>
-            </div>
-        </template>
-
-        <!-- Add / Remove Tag -->
-        <template v-else-if="actionType === 'add_tag' || actionType === 'remove_tag'">
-            <div>
-                <label :class="labelClass">Tag name</label>
-                <input
-                    :class="inputClass"
-                    :value="config.tag || ''"
-                    placeholder="Enter tag name"
-                    @input="update('tag', $event.target.value)"
-                />
-            </div>
-        </template>
-
-        <!-- Move Department -->
-        <template v-else-if="actionType === 'move_department'">
-            <div>
-                <label :class="labelClass">Department</label>
-                <input
-                    :class="inputClass"
-                    :value="config.department || ''"
-                    placeholder="Department name or ID"
-                    @input="update('department', $event.target.value)"
-                />
-            </div>
-        </template>
-
-        <!-- Add Internal Note -->
-        <template v-else-if="actionType === 'add_note'">
-            <div>
-                <label :class="labelClass">Note content</label>
-                <VariableTokenInput
-                    :model-value="config.body || ''"
-                    :multiline="true"
-                    placeholder="Write the note..."
-                    @update:model-value="update('body', $event)"
-                />
-            </div>
-        </template>
-
-        <!-- Send Email -->
-        <template v-else-if="actionType === 'send_email'">
-            <div>
-                <label :class="labelClass">To</label>
-                <VariableTokenInput
-                    :model-value="config.to || ''"
-                    placeholder="Recipient email or variable"
-                    @update:model-value="update('to', $event)"
-                />
-            </div>
-            <div>
-                <label :class="labelClass">Subject</label>
-                <VariableTokenInput
-                    :model-value="config.subject || ''"
-                    placeholder="Email subject"
-                    @update:model-value="update('subject', $event)"
-                />
-            </div>
-            <div>
-                <label :class="labelClass">Body</label>
-                <VariableTokenInput
-                    :model-value="config.body || ''"
-                    :multiline="true"
-                    placeholder="Email body..."
-                    @update:model-value="update('body', $event)"
-                />
-            </div>
-        </template>
-
-        <!-- Send Webhook -->
-        <template v-else-if="actionType === 'send_webhook'">
-            <div>
-                <label :class="labelClass">URL</label>
-                <input
-                    :class="inputClass"
-                    :value="config.url || ''"
-                    placeholder="https://..."
-                    @input="update('url', $event.target.value)"
-                />
-            </div>
-            <div>
-                <label :class="labelClass">Method</label>
-                <select
-                    :class="selectClass"
-                    :value="config.method || 'POST'"
-                    @change="update('method', $event.target.value)"
-                >
-                    <option v-for="m in webhookMethods" :key="m" :value="m">{{ m }}</option>
-                </select>
-            </div>
-            <div>
-                <label :class="labelClass">Headers (JSON)</label>
-                <input
-                    :class="inputClass"
-                    :value="config.headers || ''"
-                    :placeholder="headersPlaceholder"
-                    @input="update('headers', $event.target.value)"
-                />
-            </div>
-            <div>
-                <label :class="labelClass">Body template</label>
-                <VariableTokenInput
-                    :model-value="config.body || ''"
-                    :multiline="true"
-                    placeholder="JSON body with variables..."
-                    @update:model-value="update('body', $event)"
-                />
-            </div>
-        </template>
-
-        <!-- Delay -->
-        <template v-else-if="actionType === 'delay'">
-            <div class="flex items-center gap-3">
-                <div class="flex-1">
-                    <label :class="labelClass">Duration</label>
-                    <input
-                        type="number"
-                        min="1"
-                        :class="inputClass"
-                        :value="config.duration || 1"
-                        @input="update('duration', parseInt($event.target.value) || 1)"
-                    />
-                </div>
-                <div class="flex-1">
-                    <label :class="labelClass">Unit</label>
-                    <select
-                        :class="selectClass + ' w-full'"
-                        :value="config.unit || 'hours'"
-                        @change="update('unit', $event.target.value)"
-                    >
-                        <option v-for="u in delayUnits" :key="u.value" :value="u.value">{{ u.label }}</option>
-                    </select>
-                </div>
-            </div>
-            <div class="rounded-lg bg-orange-500/10 px-3 py-2 text-xs text-orange-400">
-                Wait {{ config.duration || 1 }} {{ config.unit || 'hours' }}, then continue...
-            </div>
-        </template>
-
-        <!-- Apply Macro -->
-        <template v-else-if="actionType === 'apply_macro'">
-            <div>
-                <label :class="labelClass">Macro</label>
-                <input
-                    :class="inputClass"
-                    :value="config.macro || ''"
-                    placeholder="Macro name or ID"
-                    @input="update('macro', $event.target.value)"
-                />
-            </div>
-        </template>
-
-        <!-- Snooze -->
-        <template v-else-if="actionType === 'snooze'">
-            <div class="flex items-center gap-3">
-                <div class="flex-1">
-                    <label :class="labelClass">Duration</label>
-                    <input
-                        type="number"
-                        min="1"
-                        :class="inputClass"
-                        :value="config.duration || 1"
-                        @input="update('duration', parseInt($event.target.value) || 1)"
-                    />
-                </div>
-                <div class="flex-1">
-                    <label :class="labelClass">Unit</label>
-                    <select
-                        :class="selectClass + ' w-full'"
-                        :value="config.unit || 'hours'"
-                        @change="update('unit', $event.target.value)"
-                    >
-                        <option v-for="u in delayUnits" :key="u.value" :value="u.value">{{ u.label }}</option>
-                    </select>
-                </div>
-            </div>
-        </template>
-
-        <!-- Close Ticket (no config needed) -->
-        <template v-else-if="actionType === 'close_ticket'">
-            <p class="text-xs text-[var(--esc-panel-text-muted)]">
-                This action closes the ticket immediately. No configuration needed.
-            </p>
-        </template>
-    </div>
-</template>
+<script setup>
+import { computed } from 'vue';
+import VariableTokenInput from './VariableTokenInput.vue';
+
+const props = defineProps({
+    actionType: { type: String, required: true },
+    modelValue: { type: Object, default: () => ({}) },
+});
+
+const emit = defineEmits(['update:modelValue']);
+
+const headersPlaceholder = '{"Authorization": "Bearer ..."}';
+const config = computed(() => props.modelValue || {});
+
+function update(key, value) {
+    emit('update:modelValue', { ...config.value, [key]: value });
+}
+
+const statusOptions = [
+    'open',
+    'in_progress',
+    'waiting_on_customer',
+    'waiting_on_agent',
+    'escalated',
+    'resolved',
+    'closed',
+];
+const priorityOptions = ['low', 'medium', 'high', 'urgent', 'critical'];
+const assignModes = [
+    { value: 'specific', label: 'Specific agent' },
+    { value: 'least_busy', label: 'Least busy agent' },
+    { value: 'round_robin', label: 'Round robin' },
+];
+const delayUnits = [
+    { value: 'minutes', label: 'Minutes' },
+    { value: 'hours', label: 'Hours' },
+    { value: 'days', label: 'Days' },
+];
+const webhookMethods = ['POST', 'PUT', 'PATCH'];
+
+const inputClass =
+    'w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]';
+const selectClass =
+    'rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none';
+const labelClass = 'block text-xs font-medium text-[var(--esc-panel-text-muted)] mb-1';
+</script>
+
+<template>
+    <div class="space-y-3 pt-2">
+        <!-- Assign Agent -->
+        <template v-if="actionType === 'assign_agent'">
+            <div>
+                <label :class="labelClass">Assignment mode</label>
+                <select
+                    :class="selectClass"
+                    :value="config.mode || 'specific'"
+                    @change="update('mode', $event.target.value)"
+                >
+                    <option v-for="m in assignModes" :key="m.value" :value="m.value">{{ m.label }}</option>
+                </select>
+            </div>
+            <div v-if="(config.mode || 'specific') === 'specific'">
+                <label :class="labelClass">Agent</label>
+                <input
+                    :class="inputClass"
+                    :value="config.agent || ''"
+                    placeholder="Agent ID or email"
+                    @input="update('agent', $event.target.value)"
+                />
+            </div>
+        </template>
+
+        <!-- Change Status -->
+        <template v-else-if="actionType === 'change_status'">
+            <div>
+                <label :class="labelClass">New status</label>
+                <select
+                    :class="selectClass"
+                    :value="config.status || ''"
+                    @change="update('status', $event.target.value)"
+                >
+                    <option value="">Select status...</option>
+                    <option v-for="s in statusOptions" :key="s" :value="s">{{ s }}</option>
+                </select>
+            </div>
+        </template>
+
+        <!-- Change Priority -->
+        <template v-else-if="actionType === 'change_priority'">
+            <div>
+                <label :class="labelClass">New priority</label>
+                <select
+                    :class="selectClass"
+                    :value="config.priority || ''"
+                    @change="update('priority', $event.target.value)"
+                >
+                    <option value="">Select priority...</option>
+                    <option v-for="p in priorityOptions" :key="p" :value="p">{{ p }}</option>
+                </select>
+            </div>
+        </template>
+
+        <!-- Add / Remove Tag -->
+        <template v-else-if="actionType === 'add_tag' || actionType === 'remove_tag'">
+            <div>
+                <label :class="labelClass">Tag name</label>
+                <input
+                    :class="inputClass"
+                    :value="config.tag || ''"
+                    placeholder="Enter tag name"
+                    @input="update('tag', $event.target.value)"
+                />
+            </div>
+        </template>
+
+        <!-- Move Department -->
+        <template v-else-if="actionType === 'move_department'">
+            <div>
+                <label :class="labelClass">Department</label>
+                <input
+                    :class="inputClass"
+                    :value="config.department || ''"
+                    placeholder="Department name or ID"
+                    @input="update('department', $event.target.value)"
+                />
+            </div>
+        </template>
+
+        <!-- Add Internal Note -->
+        <template v-else-if="actionType === 'add_note'">
+            <div>
+                <label :class="labelClass">Note content</label>
+                <VariableTokenInput
+                    :model-value="config.body || ''"
+                    :multiline="true"
+                    placeholder="Write the note..."
+                    @update:model-value="update('body', $event)"
+                />
+            </div>
+        </template>
+
+        <!-- Send Email -->
+        <template v-else-if="actionType === 'send_email'">
+            <div>
+                <label :class="labelClass">To</label>
+                <VariableTokenInput
+                    :model-value="config.to || ''"
+                    placeholder="Recipient email or variable"
+                    @update:model-value="update('to', $event)"
+                />
+            </div>
+            <div>
+                <label :class="labelClass">Subject</label>
+                <VariableTokenInput
+                    :model-value="config.subject || ''"
+                    placeholder="Email subject"
+                    @update:model-value="update('subject', $event)"
+                />
+            </div>
+            <div>
+                <label :class="labelClass">Body</label>
+                <VariableTokenInput
+                    :model-value="config.body || ''"
+                    :multiline="true"
+                    placeholder="Email body..."
+                    @update:model-value="update('body', $event)"
+                />
+            </div>
+        </template>
+
+        <!-- Send Webhook -->
+        <template v-else-if="actionType === 'send_webhook'">
+            <div>
+                <label :class="labelClass">URL</label>
+                <input
+                    :class="inputClass"
+                    :value="config.url || ''"
+                    placeholder="https://..."
+                    @input="update('url', $event.target.value)"
+                />
+            </div>
+            <div>
+                <label :class="labelClass">Method</label>
+                <select
+                    :class="selectClass"
+                    :value="config.method || 'POST'"
+                    @change="update('method', $event.target.value)"
+                >
+                    <option v-for="m in webhookMethods" :key="m" :value="m">{{ m }}</option>
+                </select>
+            </div>
+            <div>
+                <label :class="labelClass">Headers (JSON)</label>
+                <input
+                    :class="inputClass"
+                    :value="config.headers || ''"
+                    :placeholder="headersPlaceholder"
+                    @input="update('headers', $event.target.value)"
+                />
+            </div>
+            <div>
+                <label :class="labelClass">Body template</label>
+                <VariableTokenInput
+                    :model-value="config.body || ''"
+                    :multiline="true"
+                    placeholder="JSON body with variables..."
+                    @update:model-value="update('body', $event)"
+                />
+            </div>
+        </template>
+
+        <!-- Delay -->
+        <template v-else-if="actionType === 'delay'">
+            <div class="flex items-center gap-3">
+                <div class="flex-1">
+                    <label :class="labelClass">Duration</label>
+                    <input
+                        type="number"
+                        min="1"
+                        :class="inputClass"
+                        :value="config.duration || 1"
+                        @input="update('duration', parseInt($event.target.value) || 1)"
+                    />
+                </div>
+                <div class="flex-1">
+                    <label :class="labelClass">Unit</label>
+                    <select
+                        :class="selectClass + ' w-full'"
+                        :value="config.unit || 'hours'"
+                        @change="update('unit', $event.target.value)"
+                    >
+                        <option v-for="u in delayUnits" :key="u.value" :value="u.value">{{ u.label }}</option>
+                    </select>
+                </div>
+            </div>
+            <div class="rounded-lg bg-orange-500/10 px-3 py-2 text-xs text-orange-400">
+                Wait {{ config.duration || 1 }} {{ config.unit || 'hours' }}, then continue...
+            </div>
+        </template>
+
+        <!-- Apply Macro -->
+        <template v-else-if="actionType === 'apply_macro'">
+            <div>
+                <label :class="labelClass">Macro</label>
+                <input
+                    :class="inputClass"
+                    :value="config.macro || ''"
+                    placeholder="Macro name or ID"
+                    @input="update('macro', $event.target.value)"
+                />
+            </div>
+        </template>
+
+        <!-- Snooze -->
+        <template v-else-if="actionType === 'snooze'">
+            <div class="flex items-center gap-3">
+                <div class="flex-1">
+                    <label :class="labelClass">Duration</label>
+                    <input
+                        type="number"
+                        min="1"
+                        :class="inputClass"
+                        :value="config.duration || 1"
+                        @input="update('duration', parseInt($event.target.value) || 1)"
+                    />
+                </div>
+                <div class="flex-1">
+                    <label :class="labelClass">Unit</label>
+                    <select
+                        :class="selectClass + ' w-full'"
+                        :value="config.unit || 'hours'"
+                        @change="update('unit', $event.target.value)"
+                    >
+                        <option v-for="u in delayUnits" :key="u.value" :value="u.value">{{ u.label }}</option>
+                    </select>
+                </div>
+            </div>
+        </template>
+
+        <!-- Close Ticket (no config needed) -->
+        <template v-else-if="actionType === 'close_ticket'">
+            <p class="text-xs text-[var(--esc-panel-text-muted)]">
+                This action closes the ticket immediately. No configuration needed.
+            </p>
+        </template>
+    </div>
+</template>