@escalated-dev/escalated 0.7.1 → 0.9.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (117) hide show
  1. package/LICENSE +21 -21
  2. package/README.md +380 -357
  3. package/package.json +85 -81
  4. package/src/components/ActiveChatsPanel.vue +246 -246
  5. package/src/components/AdminDashboard.stories.js +1423 -1423
  6. package/src/components/AttachmentList.vue +65 -65
  7. package/src/components/ChatActionBar.vue +226 -226
  8. package/src/components/ChatBubble.vue +162 -162
  9. package/src/components/ChatComposer.vue +308 -308
  10. package/src/components/ChatQueue.vue +222 -222
  11. package/src/components/ChatThread.vue +197 -197
  12. package/src/components/CustomTicketActions.stories.js +71 -0
  13. package/src/components/CustomTicketActions.vue +101 -0
  14. package/src/components/EscalatedLayout.vue +619 -598
  15. package/src/components/FollowButton.vue +20 -1
  16. package/src/components/MentionDropdown.vue +154 -154
  17. package/src/components/MetricComparison.vue +89 -89
  18. package/src/components/PercentileChart.vue +67 -67
  19. package/src/components/PeriodSelector.vue +98 -98
  20. package/src/components/PresenceIndicator.vue +228 -213
  21. package/src/components/ReplyComposer.vue +336 -336
  22. package/src/components/ReplyThread.vue +153 -153
  23. package/src/components/ReportChart.vue +395 -395
  24. package/src/components/ReportExportButton.vue +108 -108
  25. package/src/components/SaveViewDialog.vue +172 -172
  26. package/src/components/SavedViewSidebar.vue +208 -208
  27. package/src/components/SkillTagManager.vue +29 -22
  28. package/src/components/SnoozeButton.vue +247 -247
  29. package/src/components/TicketFilters.vue +270 -270
  30. package/src/components/TicketList.vue +655 -655
  31. package/src/components/TicketSidebar.vue +4 -0
  32. package/src/components/TicketSplitDialog.vue +98 -98
  33. package/src/components/TicketSubjects.stories.js +63 -0
  34. package/src/components/TicketSubjects.vue +107 -0
  35. package/src/components/TwoFactorSetup.vue +1 -37
  36. package/src/components/VariableTokenInput.vue +111 -111
  37. package/src/components/WorkflowActionConfig.vue +287 -287
  38. package/src/components/WorkflowActionList.vue +350 -350
  39. package/src/components/WorkflowConditionBuilder.vue +265 -265
  40. package/src/components/WorkflowTriggerSelector.vue +125 -125
  41. package/src/components/admin/newsletters/AnalyticsTiles.stories.js +14 -0
  42. package/src/components/admin/newsletters/AnalyticsTiles.vue +55 -0
  43. package/src/components/admin/newsletters/DeliveriesTable.stories.js +28 -0
  44. package/src/components/admin/newsletters/DeliveriesTable.vue +104 -0
  45. package/src/components/admin/newsletters/DynamicFilterBuilder.stories.js +11 -0
  46. package/src/components/admin/newsletters/DynamicFilterBuilder.vue +53 -0
  47. package/src/components/admin/newsletters/ListMemberTable.stories.js +12 -0
  48. package/src/components/admin/newsletters/ListMemberTable.vue +53 -0
  49. package/src/components/admin/newsletters/MarkdownEditor.stories.js +6 -0
  50. package/src/components/admin/newsletters/MarkdownEditor.vue +53 -0
  51. package/src/components/admin/newsletters/MergeFieldDropdown.stories.js +6 -0
  52. package/src/components/admin/newsletters/MergeFieldDropdown.vue +84 -0
  53. package/src/components/admin/newsletters/PreviewIframe.stories.js +7 -0
  54. package/src/components/admin/newsletters/PreviewIframe.vue +40 -0
  55. package/src/components/admin/newsletters/SummaryTiles.stories.js +8 -0
  56. package/src/components/admin/newsletters/SummaryTiles.vue +63 -0
  57. package/src/composables/useChat.js +187 -187
  58. package/src/composables/useI18n.js +30 -8
  59. package/src/composables/useMentions.js +134 -134
  60. package/src/composables/usePermissions.js +31 -0
  61. package/src/composables/useRealtime.js +182 -182
  62. package/src/index.js +85 -84
  63. package/src/locales/README.md +13 -0
  64. package/src/locales/ar.json +727 -727
  65. package/src/locales/de.json +690 -690
  66. package/src/locales/en.json +889 -729
  67. package/src/locales/es.json +691 -691
  68. package/src/locales/fr.json +691 -691
  69. package/src/locales/index.js +16 -16
  70. package/src/locales/it.json +727 -727
  71. package/src/locales/ja.json +727 -727
  72. package/src/locales/ko.json +727 -727
  73. package/src/locales/nl.json +727 -727
  74. package/src/locales/pl.json +727 -727
  75. package/src/locales/pt-BR.json +727 -727
  76. package/src/locales/ru.json +727 -727
  77. package/src/locales/tr.json +727 -727
  78. package/src/locales/zh-CN.json +727 -727
  79. package/src/pages/Admin/Newsletters/Compose.vue +192 -0
  80. package/src/pages/Admin/Newsletters/Edit.vue +24 -0
  81. package/src/pages/Admin/Newsletters/Index.vue +141 -0
  82. package/src/pages/Admin/Newsletters/Lists/Create.vue +64 -0
  83. package/src/pages/Admin/Newsletters/Lists/Index.vue +59 -0
  84. package/src/pages/Admin/Newsletters/Lists/Show.vue +53 -0
  85. package/src/pages/Admin/Newsletters/Settings.vue +85 -0
  86. package/src/pages/Admin/Newsletters/Show.vue +140 -0
  87. package/src/pages/Admin/Newsletters/Templates/Create.vue +11 -0
  88. package/src/pages/Admin/Newsletters/Templates/Index.vue +54 -0
  89. package/src/pages/Admin/Newsletters/Templates/Show.vue +65 -0
  90. package/src/pages/Admin/Newsletters/usePreview.js +44 -0
  91. package/src/pages/Admin/Reports/AgentDetail.vue +132 -132
  92. package/src/pages/Admin/Reports/AgentRanking.vue +246 -246
  93. package/src/pages/Admin/Reports/Cohorts.vue +180 -180
  94. package/src/pages/Admin/Reports/Comparison.vue +141 -141
  95. package/src/pages/Admin/Reports/Dashboard.vue +226 -226
  96. package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -164
  97. package/src/pages/Admin/Reports/ResponseTimes.vue +164 -164
  98. package/src/pages/Admin/Reports/SlaTrends.vue +183 -183
  99. package/src/pages/Admin/Settings/SsoSettings.vue +157 -4
  100. package/src/pages/Admin/Settings/TwoFactor.vue +32 -6
  101. package/src/pages/Admin/Settings.vue +1008 -1008
  102. package/src/pages/Admin/Skills/Form.vue +164 -4
  103. package/src/pages/Admin/Skills/Index.vue +14 -3
  104. package/src/pages/Admin/Tickets/Index.vue +126 -126
  105. package/src/pages/Admin/Tickets/Show.vue +254 -249
  106. package/src/pages/Admin/Users/Index.vue +145 -0
  107. package/src/pages/Admin/Workflows/Builder.vue +207 -207
  108. package/src/pages/Admin/Workflows/Index.vue +235 -235
  109. package/src/pages/Admin/Workflows/Logs.vue +286 -286
  110. package/src/pages/Agent/TicketIndex.vue +112 -112
  111. package/src/pages/Agent/TicketShow.vue +547 -494
  112. package/src/pages/Customer/Index.vue +26 -1
  113. package/src/pages/Customer/KnowledgeBase/Article.vue +129 -129
  114. package/src/plugin.js +175 -175
  115. package/src/utils/mentionHighlight.js +24 -24
  116. package/src/widget/EscalatedWidget.vue +804 -804
  117. package/src/widget/index.js +254 -254
@@ -0,0 +1,145 @@
1
+ <script setup>
2
+ import { ref } from 'vue';
3
+ import { router } from '@inertiajs/vue3';
4
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
5
+
6
+ const props = defineProps({
7
+ users: Object,
8
+ filters: { type: Object, default: () => ({}) },
9
+ currentUserId: { type: [Number, String], default: null },
10
+ });
11
+
12
+ const search = ref(props.filters?.search ?? '');
13
+
14
+ function applySearch() {
15
+ router.get(
16
+ route('escalated.admin.users.index'),
17
+ { search: search.value },
18
+ { preserveState: true, preserveScroll: true },
19
+ );
20
+ }
21
+
22
+ function toggleRole(user, role) {
23
+ const value = role === 'admin' ? !user.is_admin : !user.is_agent;
24
+ router.patch(route('escalated.admin.users.role', user.id), { role, value }, { preserveScroll: true });
25
+ }
26
+
27
+ function isSelf(user) {
28
+ return props.currentUserId !== null && String(user.id) === String(props.currentUserId);
29
+ }
30
+ </script>
31
+
32
+ <template>
33
+ <EscalatedLayout title="Users">
34
+ <div class="mb-4 flex items-center justify-between gap-4">
35
+ <form class="flex-1 max-w-sm" @submit.prevent="applySearch">
36
+ <input
37
+ v-model="search"
38
+ type="search"
39
+ placeholder="Search by name or email"
40
+ class="w-full rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] px-3 py-2 text-sm text-[var(--esc-panel-text)] placeholder-[var(--esc-panel-text-muted)] focus:border-[var(--esc-panel-accent)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-accent)]"
41
+ />
42
+ </form>
43
+ </div>
44
+
45
+ <div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
46
+ <table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
47
+ <thead>
48
+ <tr class="bg-[var(--esc-panel-hover)]">
49
+ <th
50
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
51
+ >
52
+ User
53
+ </th>
54
+ <th
55
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
56
+ >
57
+ Email
58
+ </th>
59
+ <th
60
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
61
+ >
62
+ Admin
63
+ </th>
64
+ <th
65
+ class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
66
+ >
67
+ Agent
68
+ </th>
69
+ </tr>
70
+ </thead>
71
+ <tbody class="divide-y divide-[var(--esc-panel-border)]">
72
+ <tr v-if="!users?.data?.length">
73
+ <td colspan="4" class="px-4 py-12 text-center text-sm text-[var(--esc-panel-text-muted)]">
74
+ No users found.
75
+ </td>
76
+ </tr>
77
+ <tr v-for="user in users?.data || []" :key="user.id" class="hover:bg-[var(--esc-panel-hover)]">
78
+ <td class="whitespace-nowrap px-4 py-3 text-sm text-[var(--esc-panel-text)]">
79
+ <span>{{ user.name || '—' }}</span>
80
+ <span
81
+ v-if="isSelf(user)"
82
+ class="ml-2 rounded-full bg-[var(--esc-panel-accent)]/15 px-2 py-0.5 text-[10px] font-medium uppercase tracking-wider text-[var(--esc-panel-accent)]"
83
+ >
84
+ You
85
+ </span>
86
+ </td>
87
+ <td class="whitespace-nowrap px-4 py-3 text-sm text-[var(--esc-panel-text-muted)]">
88
+ {{ user.email }}
89
+ </td>
90
+ <td class="px-4 py-3">
91
+ <button
92
+ type="button"
93
+ :disabled="isSelf(user) && user.is_admin"
94
+ :title="isSelf(user) && user.is_admin ? 'You cannot remove your own admin role.' : ''"
95
+ class="inline-flex h-6 w-11 items-center rounded-full transition-colors disabled:cursor-not-allowed disabled:opacity-50"
96
+ :class="user.is_admin ? 'bg-indigo-600' : 'bg-gray-300'"
97
+ @click="toggleRole(user, 'admin')"
98
+ >
99
+ <span
100
+ class="inline-block h-4 w-4 transform rounded-full bg-white shadow transition-transform"
101
+ :class="user.is_admin ? 'translate-x-6' : 'translate-x-1'"
102
+ />
103
+ </button>
104
+ </td>
105
+ <td class="px-4 py-3">
106
+ <button
107
+ type="button"
108
+ class="inline-flex h-6 w-11 items-center rounded-full transition-colors"
109
+ :class="user.is_agent ? 'bg-indigo-600' : 'bg-gray-300'"
110
+ @click="toggleRole(user, 'agent')"
111
+ >
112
+ <span
113
+ class="inline-block h-4 w-4 transform rounded-full bg-white shadow transition-transform"
114
+ :class="user.is_agent ? 'translate-x-6' : 'translate-x-1'"
115
+ />
116
+ </button>
117
+ </td>
118
+ </tr>
119
+ </tbody>
120
+ </table>
121
+ </div>
122
+
123
+ <div v-if="users?.links?.length > 3" class="mt-4 flex items-center justify-end gap-1">
124
+ <template v-for="(link, idx) in users.links" :key="idx">
125
+ <button
126
+ v-if="link.url"
127
+ type="button"
128
+ class="rounded-md px-3 py-1 text-sm"
129
+ :class="
130
+ link.active
131
+ ? 'bg-[var(--esc-panel-accent)] text-white'
132
+ : 'text-[var(--esc-panel-text-muted)] hover:bg-[var(--esc-panel-hover)]'
133
+ "
134
+ @click="router.get(link.url, {}, { preserveState: true, preserveScroll: true })"
135
+ v-html="link.label"
136
+ />
137
+ <span
138
+ v-else
139
+ class="rounded-md px-3 py-1 text-sm text-[var(--esc-panel-text-muted)]/40"
140
+ v-html="link.label"
141
+ />
142
+ </template>
143
+ </div>
144
+ </EscalatedLayout>
145
+ </template>
@@ -1,207 +1,207 @@
1
- <script setup>
2
- import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
- import WorkflowTriggerSelector from '../../../components/WorkflowTriggerSelector.vue';
4
- import WorkflowConditionBuilder from '../../../components/WorkflowConditionBuilder.vue';
5
- import WorkflowActionList from '../../../components/WorkflowActionList.vue';
6
- import { useForm } from '@inertiajs/vue3';
7
- import { ref, computed } from 'vue';
8
-
9
- const props = defineProps({
10
- workflow: { type: Object, default: null },
11
- });
12
-
13
- const form = useForm({
14
- name: props.workflow?.name || '',
15
- description: props.workflow?.description || '',
16
- trigger: props.workflow?.trigger || '',
17
- conditions: props.workflow?.conditions || { match: 'all', conditions: [] },
18
- actions: props.workflow?.actions || [],
19
- active: props.workflow?.active ?? true,
20
- });
21
-
22
- const expandedStep = ref(props.workflow ? null : 1);
23
-
24
- function toggleStep(step) {
25
- expandedStep.value = expandedStep.value === step ? null : step;
26
- }
27
-
28
- function submit() {
29
- if (props.workflow) {
30
- form.put(route('escalated.admin.workflows.update', props.workflow.id));
31
- } else {
32
- form.post(route('escalated.admin.workflows.store'));
33
- }
34
- }
35
-
36
- const isValid = computed(() => {
37
- return form.name && form.trigger && form.actions.length > 0;
38
- });
39
-
40
- const stepBorderColors = {
41
- 1: 'border-l-blue-500',
42
- 2: 'border-l-amber-500',
43
- 3: 'border-l-emerald-500',
44
- };
45
-
46
- const stepDotColors = {
47
- 1: 'bg-blue-500',
48
- 2: 'bg-amber-500',
49
- 3: 'bg-emerald-500',
50
- };
51
-
52
- const stepLabels = {
53
- 1: 'Trigger Event',
54
- 2: 'Conditions',
55
- 3: 'Actions',
56
- };
57
-
58
- const stepDescriptions = {
59
- 1: 'When this happens...',
60
- 2: 'Only if these conditions are met...',
61
- 3: 'Then do this...',
62
- };
63
-
64
- function stepHasData(step) {
65
- switch (step) {
66
- case 1:
67
- return !!form.trigger;
68
- case 2:
69
- return form.conditions?.conditions?.length > 0;
70
- case 3:
71
- return form.actions?.length > 0;
72
- default:
73
- return false;
74
- }
75
- }
76
- </script>
77
-
78
- <template>
79
- <EscalatedLayout :title="workflow ? 'Edit Workflow' : 'Create Workflow'">
80
- <form class="mx-auto max-w-3xl space-y-6" @submit.prevent="submit">
81
- <!-- Header -->
82
- <div class="rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-6">
83
- <div class="space-y-4">
84
- <div>
85
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
86
- >Workflow Name</label
87
- >
88
- <input
89
- v-model="form.name"
90
- type="text"
91
- required
92
- placeholder="e.g. Auto-assign urgent tickets"
93
- class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
94
- />
95
- <p v-if="form.errors.name" class="mt-1 text-xs text-rose-400">{{ form.errors.name }}</p>
96
- </div>
97
- <div>
98
- <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
99
- >Description</label
100
- >
101
- <textarea
102
- v-model="form.description"
103
- rows="2"
104
- placeholder="What does this workflow do?"
105
- class="mt-1 w-full resize-y rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
106
- />
107
- </div>
108
- <div>
109
- <label class="flex items-center gap-2 text-sm text-[var(--esc-panel-text-secondary)]">
110
- <input
111
- v-model="form.active"
112
- type="checkbox"
113
- class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] text-cyan-500 focus:ring-cyan-500/20"
114
- />
115
- Active
116
- </label>
117
- </div>
118
- </div>
119
- </div>
120
-
121
- <!-- Steps -->
122
- <div class="relative space-y-4">
123
- <!-- Vertical connector line -->
124
- <div class="absolute top-0 bottom-0 left-6 w-px bg-[var(--esc-panel-border)]" />
125
-
126
- <!-- Step 1: Trigger -->
127
- <div
128
- v-for="step in [1, 2, 3]"
129
- :key="step"
130
- class="relative rounded-xl border border-[var(--esc-panel-border)] border-l-4 bg-[var(--esc-panel-surface)] transition-all"
131
- :class="stepBorderColors[step]"
132
- >
133
- <!-- Step dot -->
134
- <div
135
- class="absolute -left-[11px] top-4 flex h-5 w-5 items-center justify-center rounded-full"
136
- :class="stepDotColors[step]"
137
- >
138
- <span v-if="stepHasData(step)" class="text-[10px] font-bold text-white">
139
- <svg class="h-3 w-3" fill="none" stroke="currentColor" stroke-width="3" viewBox="0 0 24 24">
140
- <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5" />
141
- </svg>
142
- </span>
143
- <span v-else class="text-[10px] font-bold text-white">{{ step }}</span>
144
- </div>
145
-
146
- <!-- Step header -->
147
- <button
148
- type="button"
149
- class="flex w-full items-center gap-3 px-6 py-4 text-left"
150
- @click="toggleStep(step)"
151
- >
152
- <div class="flex-1">
153
- <h3 class="text-sm font-semibold text-[var(--esc-panel-text-secondary)]">
154
- {{ stepLabels[step] }}
155
- <span
156
- v-if="step === 2"
157
- class="ml-1 text-xs font-normal text-[var(--esc-panel-text-muted)]"
158
- >(optional)</span
159
- >
160
- </h3>
161
- <p class="text-xs text-[var(--esc-panel-text-muted)]">{{ stepDescriptions[step] }}</p>
162
- </div>
163
- <svg
164
- class="h-4 w-4 text-[var(--esc-panel-text-muted)] transition-transform"
165
- :class="expandedStep === step ? 'rotate-180' : ''"
166
- fill="none"
167
- stroke="currentColor"
168
- stroke-width="2"
169
- viewBox="0 0 24 24"
170
- >
171
- <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
172
- </svg>
173
- </button>
174
-
175
- <!-- Step content -->
176
- <div v-if="expandedStep === step" class="border-t border-[var(--esc-panel-border)] px-6 py-4">
177
- <!-- Trigger selector -->
178
- <WorkflowTriggerSelector v-if="step === 1" v-model="form.trigger" />
179
-
180
- <!-- Condition builder -->
181
- <WorkflowConditionBuilder v-if="step === 2" v-model="form.conditions" />
182
-
183
- <!-- Action list -->
184
- <WorkflowActionList v-if="step === 3" v-model="form.actions" />
185
- </div>
186
- </div>
187
- </div>
188
-
189
- <!-- Footer buttons -->
190
- <div class="flex items-center gap-3 pt-2">
191
- <button
192
- type="submit"
193
- :disabled="form.processing || !isValid"
194
- class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-6 py-2.5 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
195
- >
196
- {{ form.processing ? 'Saving...' : workflow ? 'Update Workflow' : 'Create Workflow' }}
197
- </button>
198
- <a
199
- :href="route('escalated.admin.workflows.index')"
200
- class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2.5 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]"
201
- >
202
- Cancel
203
- </a>
204
- </div>
205
- </form>
206
- </EscalatedLayout>
207
- </template>
1
+ <script setup>
2
+ import EscalatedLayout from '../../../components/EscalatedLayout.vue';
3
+ import WorkflowTriggerSelector from '../../../components/WorkflowTriggerSelector.vue';
4
+ import WorkflowConditionBuilder from '../../../components/WorkflowConditionBuilder.vue';
5
+ import WorkflowActionList from '../../../components/WorkflowActionList.vue';
6
+ import { useForm } from '@inertiajs/vue3';
7
+ import { ref, computed } from 'vue';
8
+
9
+ const props = defineProps({
10
+ workflow: { type: Object, default: null },
11
+ });
12
+
13
+ const form = useForm({
14
+ name: props.workflow?.name || '',
15
+ description: props.workflow?.description || '',
16
+ trigger: props.workflow?.trigger || '',
17
+ conditions: props.workflow?.conditions || { match: 'all', conditions: [] },
18
+ actions: props.workflow?.actions || [],
19
+ active: props.workflow?.active ?? true,
20
+ });
21
+
22
+ const expandedStep = ref(props.workflow ? null : 1);
23
+
24
+ function toggleStep(step) {
25
+ expandedStep.value = expandedStep.value === step ? null : step;
26
+ }
27
+
28
+ function submit() {
29
+ if (props.workflow) {
30
+ form.put(route('escalated.admin.workflows.update', props.workflow.id));
31
+ } else {
32
+ form.post(route('escalated.admin.workflows.store'));
33
+ }
34
+ }
35
+
36
+ const isValid = computed(() => {
37
+ return form.name && form.trigger && form.actions.length > 0;
38
+ });
39
+
40
+ const stepBorderColors = {
41
+ 1: 'border-l-blue-500',
42
+ 2: 'border-l-amber-500',
43
+ 3: 'border-l-emerald-500',
44
+ };
45
+
46
+ const stepDotColors = {
47
+ 1: 'bg-blue-500',
48
+ 2: 'bg-amber-500',
49
+ 3: 'bg-emerald-500',
50
+ };
51
+
52
+ const stepLabels = {
53
+ 1: 'Trigger Event',
54
+ 2: 'Conditions',
55
+ 3: 'Actions',
56
+ };
57
+
58
+ const stepDescriptions = {
59
+ 1: 'When this happens...',
60
+ 2: 'Only if these conditions are met...',
61
+ 3: 'Then do this...',
62
+ };
63
+
64
+ function stepHasData(step) {
65
+ switch (step) {
66
+ case 1:
67
+ return !!form.trigger;
68
+ case 2:
69
+ return form.conditions?.conditions?.length > 0;
70
+ case 3:
71
+ return form.actions?.length > 0;
72
+ default:
73
+ return false;
74
+ }
75
+ }
76
+ </script>
77
+
78
+ <template>
79
+ <EscalatedLayout :title="workflow ? 'Edit Workflow' : 'Create Workflow'">
80
+ <form class="mx-auto max-w-3xl space-y-6" @submit.prevent="submit">
81
+ <!-- Header -->
82
+ <div class="rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)] p-6">
83
+ <div class="space-y-4">
84
+ <div>
85
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
86
+ >Workflow Name</label
87
+ >
88
+ <input
89
+ v-model="form.name"
90
+ type="text"
91
+ required
92
+ placeholder="e.g. Auto-assign urgent tickets"
93
+ class="mt-1 w-full rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
94
+ />
95
+ <p v-if="form.errors.name" class="mt-1 text-xs text-rose-400">{{ form.errors.name }}</p>
96
+ </div>
97
+ <div>
98
+ <label class="block text-sm font-medium text-[var(--esc-panel-text-secondary)]"
99
+ >Description</label
100
+ >
101
+ <textarea
102
+ v-model="form.description"
103
+ rows="2"
104
+ placeholder="What does this workflow do?"
105
+ class="mt-1 w-full resize-y rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] px-3 py-2 text-sm text-[var(--esc-panel-text-secondary)] focus:border-[var(--esc-panel-border-input)] focus:outline-none focus:ring-1 focus:ring-[var(--esc-panel-border-input)]"
106
+ />
107
+ </div>
108
+ <div>
109
+ <label class="flex items-center gap-2 text-sm text-[var(--esc-panel-text-secondary)]">
110
+ <input
111
+ v-model="form.active"
112
+ type="checkbox"
113
+ class="rounded border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-surface-alt)] text-cyan-500 focus:ring-cyan-500/20"
114
+ />
115
+ Active
116
+ </label>
117
+ </div>
118
+ </div>
119
+ </div>
120
+
121
+ <!-- Steps -->
122
+ <div class="relative space-y-4">
123
+ <!-- Vertical connector line -->
124
+ <div class="absolute top-0 bottom-0 left-6 w-px bg-[var(--esc-panel-border)]" />
125
+
126
+ <!-- Step 1: Trigger -->
127
+ <div
128
+ v-for="step in [1, 2, 3]"
129
+ :key="step"
130
+ class="relative rounded-xl border border-[var(--esc-panel-border)] border-l-4 bg-[var(--esc-panel-surface)] transition-all"
131
+ :class="stepBorderColors[step]"
132
+ >
133
+ <!-- Step dot -->
134
+ <div
135
+ class="absolute -left-[11px] top-4 flex h-5 w-5 items-center justify-center rounded-full"
136
+ :class="stepDotColors[step]"
137
+ >
138
+ <span v-if="stepHasData(step)" class="text-[10px] font-bold text-white">
139
+ <svg class="h-3 w-3" fill="none" stroke="currentColor" stroke-width="3" viewBox="0 0 24 24">
140
+ <path stroke-linecap="round" stroke-linejoin="round" d="M4.5 12.75l6 6 9-13.5" />
141
+ </svg>
142
+ </span>
143
+ <span v-else class="text-[10px] font-bold text-white">{{ step }}</span>
144
+ </div>
145
+
146
+ <!-- Step header -->
147
+ <button
148
+ type="button"
149
+ class="flex w-full items-center gap-3 px-6 py-4 text-left"
150
+ @click="toggleStep(step)"
151
+ >
152
+ <div class="flex-1">
153
+ <h3 class="text-sm font-semibold text-[var(--esc-panel-text-secondary)]">
154
+ {{ stepLabels[step] }}
155
+ <span
156
+ v-if="step === 2"
157
+ class="ml-1 text-xs font-normal text-[var(--esc-panel-text-muted)]"
158
+ >(optional)</span
159
+ >
160
+ </h3>
161
+ <p class="text-xs text-[var(--esc-panel-text-muted)]">{{ stepDescriptions[step] }}</p>
162
+ </div>
163
+ <svg
164
+ class="h-4 w-4 text-[var(--esc-panel-text-muted)] transition-transform"
165
+ :class="expandedStep === step ? 'rotate-180' : ''"
166
+ fill="none"
167
+ stroke="currentColor"
168
+ stroke-width="2"
169
+ viewBox="0 0 24 24"
170
+ >
171
+ <path stroke-linecap="round" stroke-linejoin="round" d="M19.5 8.25l-7.5 7.5-7.5-7.5" />
172
+ </svg>
173
+ </button>
174
+
175
+ <!-- Step content -->
176
+ <div v-if="expandedStep === step" class="border-t border-[var(--esc-panel-border)] px-6 py-4">
177
+ <!-- Trigger selector -->
178
+ <WorkflowTriggerSelector v-if="step === 1" v-model="form.trigger" />
179
+
180
+ <!-- Condition builder -->
181
+ <WorkflowConditionBuilder v-if="step === 2" v-model="form.conditions" />
182
+
183
+ <!-- Action list -->
184
+ <WorkflowActionList v-if="step === 3" v-model="form.actions" />
185
+ </div>
186
+ </div>
187
+ </div>
188
+
189
+ <!-- Footer buttons -->
190
+ <div class="flex items-center gap-3 pt-2">
191
+ <button
192
+ type="submit"
193
+ :disabled="form.processing || !isValid"
194
+ class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-6 py-2.5 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)] disabled:opacity-50"
195
+ >
196
+ {{ form.processing ? 'Saving...' : workflow ? 'Update Workflow' : 'Create Workflow' }}
197
+ </button>
198
+ <a
199
+ :href="route('escalated.admin.workflows.index')"
200
+ class="rounded-lg border border-[var(--esc-panel-border-input)] bg-[var(--esc-panel-hover)] px-4 py-2.5 text-sm font-medium text-[var(--esc-panel-text-secondary)] transition-colors hover:bg-[var(--esc-panel-hover)]"
201
+ >
202
+ Cancel
203
+ </a>
204
+ </div>
205
+ </form>
206
+ </EscalatedLayout>
207
+ </template>