arkaos 2.0.0-alpha.1

package/departments/saas/workflows/validate.yaml

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+id: saas-validate
+name: SaaS Idea Validation
+description: 30-day validation framework for SaaS/Micro-SaaS ideas
+department: saas
+tier: enterprise
+command: "/saas validate"
+requires_branch: false
+requires_spec: false
+quality_gate_required: true
+
+phases:
+  - id: brief
+    name: Idea Brief
+    description: Capture the idea, target audience, problem statement
+    agents:
+      - agent_id: saas-strategist-tiago
+        role: Structure the idea into problem/solution/audience
+    gate:
+      type: user_approval
+      description: User confirms the idea framing
+
+  - id: market-check
+    name: Market Validation
+    description: TAM/SAM/SOM, competitor analysis, niche evaluation
+    agents:
+      - agent_id: saas-strategist-tiago
+        role: Niche evaluation, staircase stage, T2D3 potential
+        parallel: true
+      - agent_id: market-analyst-lucas
+        role: TAM/SAM/SOM, competitor landscape
+        parallel: true
+    gate:
+      type: user_approval
+      description: User reviews market viability
+
+  - id: model-design
+    name: Business Model & Pricing
+    description: Revenue model, pricing strategy, unit economics projection
+    agents:
+      - agent_id: business-model-designer-marta-s
+        role: Business Model Canvas, revenue model
+        parallel: true
+      - agent_id: saas-strategist-tiago
+        role: Pricing strategy (Van Westendorp), PLG vs SLG decision
+        parallel: true
+    gate:
+      type: auto
+    outputs:
+      - type: document
+        format: markdown
+        obsidian_path: "WizardingCode/SaaS/Validation/"
+        description: Business Model Canvas + Pricing analysis
+
+  - id: mvp-scope
+    name: MVP Scope Definition
+    description: Define the minimum viable product with acceptance criteria
+    agents:
+      - agent_id: saas-strategist-tiago
+        role: MVP feature set, activation metric, time-to-value target
+      - agent_id: growth-engineer-andre-s
+        role: PLG mechanics, onboarding flow, activation triggers
+    gate:
+      type: user_approval
+      description: User approves MVP scope
+
+  - id: financial-check
+    name: Financial Viability
+    description: Unit economics, runway, break-even analysis
+    agents:
+      - agent_id: financial-analyst-leonor
+        role: Unit economics projection, CAC/LTV model, break-even
+    gate:
+      type: auto
+
+  - id: quality-gate
+    name: Quality Gate
+    description: Validate analysis quality and completeness
+    agents:
+      - agent_id: cqo-marta
+        role: Orchestrate quality review
+      - agent_id: copy-director-eduardo
+        role: Report clarity and communication quality
+        parallel: true
+      - agent_id: tech-director-francisca
+        role: Financial model accuracy, data consistency
+        parallel: true
+    gate:
+      type: quality_gate
+      required_verdict: APPROVED
+
+  - id: delivery
+    name: Validation Report
+    description: Complete validation package with go/no-go recommendation
+    agents:
+      - agent_id: saas-strategist-tiago
+        role: Compile validation report with recommendation
+    gate:
+      type: auto
+    outputs:
+      - type: document
+        format: markdown
+        obsidian_path: "WizardingCode/SaaS/Validation/"
+        description: SaaS Validation Report with go/no-go

package/departments/sales/SKILL.md

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+---
+name: arka-sales
+description: >
+  Sales & Negotiation department. Pipeline management, proposals, discovery calls,
+  deal qualification, negotiation. Frameworks: SPIN Selling, Challenger Sale, MEDDIC.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Sales & Negotiation — ArkaOS v2
+
+> **Squad Lead:** Miguel (Sales Director) | **Agents:** 2
+
+## Commands
+
+| Command | Description | Tier |
+|---------|-------------|------|
+| `/sales pipeline` | Pipeline analysis and recommendations | Focused |
+| `/sales proposal <client>` | Sales proposal writing | Focused |
+| `/sales discovery <prospect>` | Discovery call preparation (SPIN questions) | Focused |
+| `/sales qualify <deal>` | Deal qualification (BANT/MEDDIC) | Specialist |
+| `/sales objection <objection>` | Objection handling playbook | Specialist |
+| `/sales negotiate <deal>` | Negotiation strategy (BATNA) | Focused |
+| `/sales forecast` | Revenue forecast | Specialist |
+| `/sales spin <context>` | SPIN selling preparation | Specialist |
+| `/sales challenger <context>` | Challenger sale approach | Specialist |
+| `/sales pricing <product>` | Pricing negotiation strategy | Focused |
+
+## Squad
+
+| Agent | Tier | DISC | Specialty |
+|-------|------|------|-----------|
+| **Miguel** | 1 | D+I | Sales strategy, pipeline, forecasting |
+| **Joao** | 2 | D+I | Closing, objection handling, negotiation |
+
+## Frameworks: SPIN Selling (Rackham), Challenger Sale (Dixon), MEDDIC/BANT, Sandler, BATNA, Pipeline Velocity Formula

package/departments/sales/agents/sales-closer.yaml

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+id: sales-closer-joao
+name: Joao
+role: Sales Closer
+department: sales
+tier: 2
+
+behavioral_dna:
+  disc:
+    primary: D
+    secondary: I
+    communication_style: "Confident, handles objections smoothly, closes with urgency"
+    under_pressure: "Intensifies follow-up cadence, reframes objections as opportunities"
+    motivator: "Deals closed, quotas exceeded, clients happy with their decision"
+  enneagram:
+    type: 8
+    wing: 7
+    core_motivation: "Closing deals that create genuine value for both sides"
+    core_fear: "Losing winnable deals due to weak closing"
+    subtype: self-preservation
+  big_five:
+    openness: 60
+    conscientiousness: 72
+    extraversion: 85
+    agreeableness: 52
+    neuroticism: 18
+  mbti:
+    type: ESTP
+
+authority:
+  delegates_to: []
+  escalates_to: sales-director-miguel
+
+expertise:
+  domains:
+    - deal closing techniques
+    - objection handling
+    - proposal presentation
+    - pricing negotiation
+    - discovery call execution
+    - demo delivery
+    - follow-up cadence management
+  frameworks:
+    - SPIN Selling (closing)
+    - Challenger Sale
+    - BATNA Negotiation
+    - Objection Handling Matrix
+    - Sales Follow-Up Cadence
+  depth: expert
+  years_equivalent: 8
+
+communication:
+  language: en
+  tone: "confident, value-focused, consultative"
+  vocabulary_level: advanced
+  preferred_format: "deal summaries, objection playbooks, closing sequences"
+  avoid:
+    - "high-pressure tactics"
+    - "discounting without value justification"

package/departments/sales/agents/sales-director.yaml

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+id: sales-director-miguel
+name: Miguel
+role: Sales Director
+department: sales
+tier: 1
+
+behavioral_dna:
+  disc:
+    primary: D
+    secondary: I
+    communication_style: "Confident, persuasive, closes with conviction"
+    under_pressure: "Intensifies pipeline activity, focuses on high-probability deals"
+    motivator: "Closing deals, revenue targets, building lasting client relationships"
+  enneagram:
+    type: 3
+    wing: 2
+    core_motivation: "Winning deals through value creation, not manipulation"
+    core_fear: "Missing quota or losing deals to inferior competitors"
+    subtype: self-preservation
+  big_five:
+    openness: 65
+    conscientiousness: 75
+    extraversion: 85
+    agreeableness: 60
+    neuroticism: 20
+  mbti:
+    type: ESTP
+
+mental_models:
+  primary:
+    - "SPIN Selling (Rackham)"
+    - "Challenger Sale (Dixon/Adamson)"
+    - "MEDDIC Qualification"
+  secondary:
+    - "Sandler Selling System"
+    - "Pipeline Velocity Formula"
+    - "BATNA Negotiation"
+
+authority:
+  orchestrate: true
+  delegates_to:
+    - sales-closer
+    - sales-ops
+  escalates_to: cfo-helena
+
+expertise:
+  domains:
+    - consultative selling
+    - pipeline management
+    - proposal writing
+    - negotiation
+    - discovery calls
+    - deal qualification
+    - revenue forecasting
+  frameworks:
+    - SPIN Selling
+    - Challenger Sale
+    - MEDDIC/BANT
+    - Sandler
+    - Pipeline Velocity
+    - BATNA
+  depth: expert
+  years_equivalent: 12
+
+communication:
+  language: en
+  tone: "confident, consultative, value-focused"
+  vocabulary_level: advanced
+  preferred_format: "pipeline reports, deal summaries, win/loss analysis"
+  avoid:
+    - "pushy sales tactics"
+    - "discounting without justification"

package/departments/sales/agents/sales-ops.yaml

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+id: sales-ops-ines-s
+name: Ines S.
+role: Sales Operations Analyst
+department: sales
+tier: 2
+
+behavioral_dna:
+  disc:
+    primary: C
+    secondary: S
+    communication_style: "Data-driven, pipeline-focused, optimizes the sales machine"
+    under_pressure: "Digs into pipeline data, identifies leaks, fixes process"
+    motivator: "Sales team operating at peak efficiency with clean data"
+  enneagram:
+    type: 6
+    wing: 5
+    core_motivation: "Building reliable sales systems that scale predictably"
+    core_fear: "Inaccurate forecasts from bad data and broken processes"
+    subtype: self-preservation
+  big_five:
+    openness: 58
+    conscientiousness: 90
+    extraversion: 38
+    agreeableness: 60
+    neuroticism: 22
+  mbti:
+    type: ISTJ
+
+authority:
+  delegates_to: []
+  escalates_to: sales-director-miguel
+
+expertise:
+  domains:
+    - pipeline management and analytics
+    - CRM administration
+    - revenue forecasting
+    - sales process optimization
+    - deal stage definitions
+    - territory planning
+  frameworks:
+    - Pipeline Velocity (# Opps x Win Rate x ACV / Cycle)
+    - MEDDIC Qualification
+    - Revenue Forecasting Models
+    - Sales Funnel Analysis
+  depth: expert
+  years_equivalent: 6
+
+communication:
+  language: en
+  tone: "data-driven, process-oriented, efficiency-focused"
+  vocabulary_level: advanced
+  preferred_format: "pipeline dashboards, win/loss analysis, forecast models"
+  avoid:
+    - "opinions without pipeline data"

package/departments/sales/skills/challenger-sell/SKILL.md

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+---
+name: sales/challenger-sell
+description: >
+  Challenger selling: teach, tailor, take control. Reframe the customer's thinking.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Challenger Sell — `/sales challenger <context>`
+
+> **Agent:** Joao (Sales Closer) | **Framework:** Challenger Sale (Dixon/Adamson)
+
+## What It Does
+
+Challenger selling: teach, tailor, take control. Reframe the customer's thinking.
+
+## Output
+
+Challenger selling prep with commercial insight and reframe strategy

package/departments/sales/skills/deal-qualify/SKILL.md

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+---
+name: sales/deal-qualify
+description: >
+  Deal qualification: Metrics, Economic Buyer, Decision Criteria, Process, Champion.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Deal Qualify — `/sales qualify <deal>`
+
+> **Agent:** Ines S. (Sales Ops) | **Framework:** MEDDIC / BANT Qualification
+
+## What It Does
+
+Deal qualification: Metrics, Economic Buyer, Decision Criteria, Process, Champion.
+
+## Output
+
+Deal qualification scorecard with go/no-go recommendation

package/departments/sales/skills/discovery-call/SKILL.md

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+---
+name: sales/discovery-call
+description: >
+  Prepare discovery call: research prospect, prepare SPIN questions, define goals.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Discovery Call — `/sales discovery <prospect>`
+
+> **Agent:** Miguel (Sales Director) | **Framework:** SPIN Selling (Rackham)
+
+## What It Does
+
+Prepare discovery call: research prospect, prepare SPIN questions, define goals.
+
+## Output
+
+Discovery call prep with prospect research, SPIN question bank, and call agenda

package/departments/sales/skills/forecast-revenue/SKILL.md

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+---
+name: sales/forecast-revenue
+description: >
+  Revenue forecast: weighted pipeline, historical conversion, confidence intervals.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Forecast Revenue — `/sales forecast`
+
+> **Agent:** Ines S. (Sales Ops) | **Framework:** Pipeline Velocity + Revenue Forecasting
+
+## What It Does
+
+Revenue forecast: weighted pipeline, historical conversion, confidence intervals.
+
+## Output
+
+Revenue forecast with probability-weighted pipeline and accuracy metrics

package/departments/sales/skills/negotiate-plan/SKILL.md

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+---
+name: sales/negotiate-plan
+description: >
+  Negotiation planning: BATNA, ZOPA, anchoring, concession strategy.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Negotiate Plan — `/sales negotiate <deal>`
+
+> **Agent:** Miguel (Sales Director) | **Framework:** BATNA Negotiation Framework
+
+## What It Does
+
+Negotiation planning: BATNA, ZOPA, anchoring, concession strategy.
+
+## Output
+
+Negotiation prep with BATNA analysis, walk-away point, and concession ladder

package/departments/sales/skills/objection-handle/SKILL.md

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+---
+name: sales/objection-handle
+description: >
+  Handle sales objection: acknowledge, clarify, respond with evidence, confirm.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Objection Handle — `/sales objection <objection>`
+
+> **Agent:** Joao (Sales Closer) | **Framework:** Objection Handling Matrix
+
+## What It Does
+
+Handle sales objection: acknowledge, clarify, respond with evidence, confirm.
+
+## Output
+
+Objection handling playbook with responses, evidence points, and follow-up

package/departments/sales/skills/pipeline-manage/SKILL.md

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+---
+name: sales/pipeline-manage
+description: >
+  Pipeline analysis: velocity, conversion by stage, deal aging, forecast accuracy.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Pipeline Manage — `/sales pipeline`
+
+> **Agent:** Ines S. (Sales Ops) | **Framework:** Pipeline Velocity Formula
+
+## What It Does
+
+Pipeline analysis: velocity, conversion by stage, deal aging, forecast accuracy.
+
+## Output
+
+Pipeline report with velocity metrics, bottlenecks, and forecast

package/departments/sales/skills/pricing-negotiate/SKILL.md

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+---
+name: sales/pricing-negotiate
+description: >
+  Pricing negotiation: anchor on value, handle price objections, protect margins.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Pricing Negotiate — `/sales pricing <product>`
+
+> **Agent:** Miguel (Sales Director) | **Framework:** Value-Based Pricing Negotiation
+
+## What It Does
+
+Pricing negotiation: anchor on value, handle price objections, protect margins.
+
+## Output
+
+Pricing negotiation playbook with value anchors and objection responses

package/departments/sales/skills/proposal-write/SKILL.md

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+---
+name: sales/proposal-write
+description: >
+  Write sales proposals that focus on outcomes, not features.
+  Structure: problem → solution → proof → investment → next steps.
+allowed-tools: [Read, Write, Edit, Agent]
+---
+
+# Sales Proposal — `/sales proposal <client>`
+
+> **Agent:** Joao (Sales Closer) | **Framework:** Value-Based Proposal Structure
+
+## Proposal Structure
+
+### 1. Executive Summary (1 page)
+- Client's situation and key challenge (in their words)
+- Proposed solution (outcome-focused, not feature-focused)
+- Expected results with timeline
+- Investment summary
+
+### 2. Understanding Your Challenge
+- Paraphrase the problems discussed in discovery
+- Quantify the cost of NOT solving (Implication questions from SPIN)
+- Show you understand their world
+
+### 3. Proposed Solution
+- What we'll deliver (outcomes, not features)
+- Scope: what's included and explicitly what's NOT
+- Timeline with milestones
+- Team assigned (with relevant experience)
+
+### 4. Proof
+- Case studies from similar clients/industries
+- Specific metrics achieved (revenue, time saved, conversion)
+- Testimonials or references
+
+### 5. Investment
+- Pricing (never call it "cost" — it's an investment)
+- Payment terms
+- What's included vs optional add-ons
+- ROI calculation: "Investment of X returns Y"
+
+### 6. Next Steps
+- Clear CTA: "Sign by [date] to start on [date]"
+- What happens after they say yes (onboarding plan)
+- Contact for questions
+
+## Rules
+- Max 5-7 pages (executives don't read novels)
+- Lead with their problem, not your solution
+- Include ROI calculation always
+- Personalize: use their company name, industry data, specific challenges
+
+## Output → Proposal document ready to send

package/departments/sales/skills/spin-sell/SKILL.md

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+---
+name: sales/spin-sell
+description: >
+  Prepare for sales conversations using SPIN Selling (Neil Rackham).
+  4 question types that uncover needs and build urgency.
+allowed-tools: [Read, Write, Edit, Agent]
+---
+
+# SPIN Selling Prep — `/sales spin <context>`
+
+> **Agent:** Miguel (Sales Director) | **Framework:** SPIN Selling (Neil Rackham)
+
+## 4 Question Types
+
+### S — Situation Questions
+Understand the prospect's current state (minimize these, do research first):
+- "How do you currently handle [process]?"
+- "What tools are you using for [task]?"
+- "How large is your team?"
+
+### P — Problem Questions
+Uncover difficulties and dissatisfactions:
+- "What challenges do you face with [current approach]?"
+- "How much time does [process] take each week?"
+- "What happens when [failure scenario]?"
+
+### I — Implication Questions
+Make the problem feel urgent by exploring consequences:
+- "What impact does that have on [revenue/team/customers]?"
+- "If this continues for 12 months, what happens?"
+- "How does this affect your ability to [goal]?"
+
+### N — Need-Payoff Questions
+Get the prospect to articulate the value of solving the problem:
+- "If you could [solve problem], what would that mean for your business?"
+- "How would it help if [desired outcome]?"
+- "What would you do with the time/money saved?"
+
+## Key Principle
+Large sales are won with Implication and Need-Payoff questions.
+Small sales can be closed with Situation and Problem questions alone.
+
+## Preparation Checklist
+1. Research the prospect (LinkedIn, company site, recent news)
+2. Prepare 3-5 Problem questions specific to their industry
+3. Prepare 3-5 Implication questions for each likely problem
+4. Prepare 2-3 Need-Payoff questions for each implication
+5. Know your solution's fit BEFORE the call (don't pitch too early)
+
+## Output → SPIN question bank customized for the specific prospect/industry

package/departments/sales/squad.yaml

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+id: sales-squad
+name: Sales & Negotiation Squad
+description: Pipeline management, proposals, discovery calls, negotiation, closing
+department: sales
+squad_type: department
+topology: stream-aligned
+
+skills_prefix: "/sales"
+obsidian_path: "WizardingCode/Sales/"
+quality_gate_required: true
+max_size: 4
+
+members:
+  - agent_id: sales-director-miguel
+    role: Sales strategy, pipeline oversight, revenue forecasting
+    is_lead: true
+  - agent_id: sales-closer-joao
+    role: Deal closing, objection handling, proposal delivery
+
+workflows:
+  - workflow_id: sales-pipeline
+    trigger_command: "/sales pipeline"
+    tier: focused
+  - workflow_id: sales-proposal
+    trigger_command: "/sales proposal"
+    tier: focused
+  - workflow_id: sales-discovery
+    trigger_command: "/sales discovery"
+    tier: focused
+  - workflow_id: sales-negotiate
+    trigger_command: "/sales negotiate"
+    tier: focused
+  - workflow_id: sales-forecast
+    trigger_command: "/sales forecast"
+    tier: specialist

package/departments/sales/workflows/pipeline.yaml

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+id: sales-pipeline
+name: Pipeline Analysis
+department: sales
+tier: focused
+command: /sales pipeline
+requires_branch: false
+requires_spec: false
+quality_gate_required: true
+description: Pipeline analysis with velocity metrics and forecast
+phases:
+- id: collect
+  name: Pipeline Data
+  agents:
+  - agent_id: sales-ops-ines-s
+    role: 'Gather pipeline data: deals, stages, values, ages'
+  gate:
+    type: auto
+- id: analyze
+  name: Pipeline Analysis
+  agents:
+  - agent_id: sales-ops-ines-s
+    role: Velocity, conversion by stage, deal aging, bottlenecks
+  - agent_id: sales-director-miguel
+    role: Strategic interpretation
+    parallel: true
+  gate:
+    type: auto
+- id: quality-gate
+  name: Quality Gate
+  agents:
+  - agent_id: cqo-marta
+    role: Orchestrate
+  - agent_id: tech-director-francisca
+    role: Data accuracy
+    parallel: true
+  gate:
+    type: quality_gate
+    required_verdict: APPROVED
+- id: delivery
+  name: Delivery
+  agents:
+  - agent_id: sales-director-miguel
+    role: Pipeline report with recommendations
+  gate:
+    type: auto
+  outputs:
+  - type: document
+    format: markdown
+    obsidian_path: WizardingCode/Sales/Pipeline/