arkaos 2.0.0-alpha.1

package/departments/ops/skills/bottleneck-find/SKILL.md

@@ -0,0 +1,49 @@
+---
+name: ops/bottleneck-find
+description: >
+  Identify system bottleneck using Goldratt's Theory of Constraints.
+  5 Focusing Steps to find AND resolve the constraint.
+allowed-tools: [Read, Write, Edit, Agent, WebFetch]
+---
+
+# Bottleneck Analysis — `/ops bottleneck <area>`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** Theory of Constraints (Eliyahu Goldratt)
+
+## 5 Focusing Steps
+
+### 1. IDENTIFY the Constraint
+- Where does work pile up?
+- Which step has the longest wait time?
+- What's everyone always waiting for?
+
+### 2. EXPLOIT the Constraint
+- Maximize the bottleneck's output WITHOUT investing
+- Ensure it never sits idle (buffer work before it)
+- Remove non-essential tasks from the bottleneck
+
+### 3. SUBORDINATE Everything Else
+- Adjust all other steps to the bottleneck's pace
+- Don't produce faster upstream (creates inventory)
+- Feed the bottleneck at exactly its capacity
+
+### 4. ELEVATE the Constraint
+- NOW invest to increase bottleneck capacity
+- Add people, tools, automation
+- Only after exploit + subordinate
+
+### 5. REPEAT
+- The bottleneck will move. Find the new one.
+- Never let inertia become the constraint
+
+## Common Bottlenecks
+
+| Department | Typical Bottleneck | Fix |
+|------------|-------------------|-----|
+| Dev | Code review | Pair reviews, async reviews, auto-approve for small PRs |
+| Marketing | Content creation | Batch production, AI assist, repurposing |
+| Sales | Proposal writing | Templates, proposal automation |
+| Support | Tier 1 triage | AI classification, self-service docs |
+| Operations | Approvals | Delegation matrix, auto-approve thresholds |
+
+## Output → Bottleneck identified + 5-step resolution plan with metrics

package/departments/ops/skills/dashboard-build/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/dashboard-build
+description: >
+  Operational dashboard design: select metrics, define targets, build layout.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Dashboard Build — `/ops dashboard <area>`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** Lean Analytics (Croll) + OMTM
+
+## What It Does
+
+Operational dashboard design: select metrics, define targets, build layout.
+
+## Output
+
+Dashboard spec with metrics, targets, data sources, and alert thresholds

package/departments/ops/skills/gtd-setup/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/gtd-setup
+description: >
+  Personal productivity setup: GTD capture/clarify/organize/reflect/engage + PARA.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Gtd Setup — `/ops gtd-setup`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** GTD (David Allen) + PARA (Forte)
+
+## What It Does
+
+Personal productivity setup: GTD capture/clarify/organize/reflect/engage + PARA.
+
+## Output
+
+GTD + PARA system configured with weekly review checklist

package/departments/ops/skills/integration-design/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/integration-design
+description: >
+  Integration design: connect systems via API, webhook, or iPaaS platform.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Integration Design — `/ops integration <systems>`
+
+> **Agent:** Tomas A. (Automation Engineer) | **Framework:** iPaaS Architecture + API Patterns
+
+## What It Does
+
+Integration design: connect systems via API, webhook, or iPaaS platform.
+
+## Output
+
+Integration spec with data flow diagram, error handling, and monitoring

package/departments/ops/skills/lean-audit/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/lean-audit-skill
+description: >
+  Lean audit: value stream map, identify 7 wastes, calculate waste elimination ROI.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Lean Audit Skill — `/ops lean-audit`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** Lean Thinking (Womack) + 7 Wastes
+
+## What It Does
+
+Lean audit: value stream map, identify 7 wastes, calculate waste elimination ROI.
+
+## Output
+
+Lean audit report with value stream map and waste elimination roadmap

package/departments/ops/skills/metrics-dashboard/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/metrics-dashboard
+description: >
+  Operational metrics dashboard: throughput, lead time, error rate, SLAs.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Metrics Dashboard — `/ops metrics`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** Operational Metrics + OMTM
+
+## What It Does
+
+Operational metrics dashboard: throughput, lead time, error rate, SLAs.
+
+## Output
+
+Ops dashboard spec with OMTM, targets, and alerting rules

package/departments/ops/skills/n8n-flow/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/n8n-flow
+description: >
+  n8n workflow design: AI nodes, webhooks, branching, error handling.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# N8N Flow — `/ops n8n <flow>`
+
+> **Agent:** Tomas A. (Automation Engineer) | **Framework:** n8n AI-Native Workflows
+
+## What It Does
+
+n8n workflow design: AI nodes, webhooks, branching, error handling.
+
+## Output
+
+n8n flow spec with node configuration and AI integration points

package/departments/ops/skills/sop-create/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/sop-create
+description: >
+  Create a Standard Operating Procedure: steps, roles, tools, exceptions, review cycle.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Sop Create — `/ops sop <process>`
+
+> **Agent:** Daniel (Ops Lead) | **Framework:** SOP Lifecycle + Lean
+
+## What It Does
+
+Create a Standard Operating Procedure: steps, roles, tools, exceptions, review cycle.
+
+## Output
+
+SOP document with numbered steps, RACI, tools, exceptions, and review schedule

package/departments/ops/skills/workflow-automate/SKILL.md

@@ -0,0 +1,39 @@
+---
+name: ops/workflow-automate
+description: >
+  Design workflow automations using n8n, Zapier, or Make.
+  Selects the right platform, designs the flow, handles errors.
+allowed-tools: [Read, Write, Edit, Agent, WebFetch]
+---
+
+# Workflow Automation — `/ops workflow <process>`
+
+> **Agent:** Tomas A. (Automation Engineer) | **Framework:** Automation Design Patterns
+
+## Platform Selection
+
+| Factor | Zapier | Make | n8n |
+|--------|--------|------|-----|
+| Ease | Easiest | Medium | Technical |
+| Cost | $69+/mo | $9+/mo | Free (self-hosted) |
+| AI-native | Limited | Moderate | 70+ LangChain nodes |
+| Self-hosted | No | No | Yes |
+| Best for | Simple triggers | Complex logic | AI workflows, privacy |
+
+## Design Patterns
+
+1. **Trigger-Action:** Event → Single action
+2. **Multi-Step Pipeline:** Event → Step 1 → Step 2 → ... → Step N
+3. **Conditional Branch:** Event → [Condition?] → Path A or Path B
+4. **Loop & Batch:** For each item → Action → Next item
+5. **Scheduled:** Cron → Action → Report
+6. **Webhook Listener:** External event → Parse → Process → Respond
+7. **AI-Augmented:** Input → AI classify/extract → Action based on AI output
+
+## Error Handling (mandatory)
+- Retry logic with exponential backoff (3 retries default)
+- Dead letter queue for permanent failures
+- Alert notification on failure (Slack/email)
+- Idempotency: safe to retry without duplicates
+
+## Output → Workflow diagram + platform config + error handling spec

package/departments/ops/skills/zapier-flow/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: ops/zapier-flow
+description: >
+  Zapier workflow design: trigger selection, multi-step actions, error handling.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Zapier Flow — `/ops zapier <flow>`
+
+> **Agent:** Tomas A. (Automation Engineer) | **Framework:** Zapier Automation Patterns
+
+## What It Does
+
+Zapier workflow design: trigger selection, multi-step actions, error handling.
+
+## Output
+
+Zapier flow spec with trigger, steps, filters, and error notifications

package/departments/ops/squad.yaml

@@ -0,0 +1,35 @@
+id: ops-squad
+name: Operations & Automation Squad
+description: Process optimization, workflow automation, SOPs, bottleneck analysis
+department: ops
+squad_type: department
+topology: platform
+
+skills_prefix: "/ops"
+obsidian_path: "WizardingCode/Operations/"
+quality_gate_required: true
+max_size: 4
+
+members:
+  - agent_id: ops-lead-daniel
+    role: Day-to-day operations, SOPs, metrics, process design
+    is_lead: true
+  - agent_id: automation-engineer-tomas-a
+    role: Workflow automation (n8n, Zapier, Make), integrations
+
+workflows:
+  - workflow_id: ops-automate
+    trigger_command: "/ops workflow"
+    tier: focused
+  - workflow_id: ops-sop
+    trigger_command: "/ops sop"
+    tier: specialist
+  - workflow_id: ops-bottleneck
+    trigger_command: "/ops bottleneck"
+    tier: focused
+  - workflow_id: ops-process-map
+    trigger_command: "/ops process-map"
+    tier: focused
+  - workflow_id: ops-lean-audit
+    trigger_command: "/ops lean-audit"
+    tier: enterprise

package/departments/ops/workflows/lean-audit.yaml

@@ -0,0 +1,69 @@
+id: ops-lean-audit
+name: Lean Operations Audit
+description: Identify waste using Lean 7 wastes framework and value stream mapping
+department: ops
+tier: enterprise
+command: "/ops lean-audit"
+requires_branch: false
+requires_spec: false
+quality_gate_required: true
+
+phases:
+  - id: brief
+    name: Audit Brief
+    description: Define scope and area to audit
+    agents:
+      - agent_id: ops-lead-daniel
+        role: Define audit scope and expected outcomes
+    gate:
+      type: user_approval
+      description: User confirms audit scope
+
+  - id: map
+    name: Value Stream Mapping
+    description: Map all steps from request to delivery
+    agents:
+      - agent_id: ops-lead-daniel
+        role: Map current value stream, classify each step
+    gate:
+      type: auto
+
+  - id: analyze
+    name: Waste Analysis
+    description: Identify 7 wastes (transport, inventory, motion, waiting, overproduction, overprocessing, defects)
+    agents:
+      - agent_id: ops-lead-daniel
+        role: Classify waste by type, quantify impact
+      - agent_id: automation-engineer-tomas-a
+        role: Identify automation opportunities for waste elimination
+        parallel: true
+    gate:
+      type: user_approval
+      description: User reviews findings
+
+  - id: quality-gate
+    name: Quality Gate
+    description: Validate analysis quality
+    agents:
+      - agent_id: cqo-marta
+        role: Orchestrate review
+      - agent_id: tech-director-francisca
+        role: Process logic and improvement feasibility
+        parallel: true
+    gate:
+      type: quality_gate
+      required_verdict: APPROVED
+
+  - id: delivery
+    name: Delivery
+    description: Lean audit report with improvement roadmap
+    agents:
+      - agent_id: ops-lead-daniel
+        role: Deliver report with prioritized improvements
+    gate:
+      type: auto
+    outputs:
+      - type: document
+        format: markdown
+        obsidian_path: "WizardingCode/Operations/Audits/"
+        description: Lean audit report with value stream map

package/departments/org/SKILL.md

@@ -0,0 +1,34 @@
+---
+name: arka-org
+description: >
+  Organization & Teams department. Org design, team topologies, scaling operations,
+  hiring plans, onboarding, compensation. Frameworks: Team Topologies, Spotify Model.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Organization & Teams — ArkaOS v2
+
+> **Squad Lead:** Sofia (COO, Tier 0) | **Agents:** 1 | **Topology:** Platform
+
+## Commands
+
+| Command | Description | Tier |
+|---------|-------------|------|
+| `/org design <company>` | Organizational structure design | Enterprise |
+| `/org hiring <role>` | Hiring plan with job spec and scorecard | Focused |
+| `/org onboarding <role>` | Employee onboarding program design | Focused |
+| `/org remote` | Remote work setup and policies | Focused |
+| `/org meeting audit` | Meeting optimization (reduce, restructure) | Specialist |
+| `/org sop <process>` | SOP creation for organizational processes | Specialist |
+| `/org culture` | Culture definition document | Enterprise |
+| `/org assess <team>` | Team assessment (health, skills, gaps) | Focused |
+| `/org comp <role>` | Compensation plan and benchmarking | Specialist |
+| `/org decide <decision>` | Decision framework (RACI, authority matrix) | Specialist |
+
+## Squad
+
+| Agent | Tier | DISC | Specialty |
+|-------|------|------|-----------|
+| **Sofia** (COO) | 0 | S+C | Org strategy, cross-department coordination, scaling |
+
+## Frameworks: Team Topologies (Skelton/Pais), Spotify Model (Kniberg), Five Dysfunctions (Lencioni), OKRs (Doerr), Netflix Culture, Conway's Law, RACI Matrix

package/departments/org/agents/coo.yaml

@@ -0,0 +1,80 @@
+id: coo-sofia
+name: Sofia
+role: Chief Operations Officer
+department: org
+tier: 0
+
+behavioral_dna:
+  disc:
+    primary: S
+    secondary: C
+    communication_style: "Calm, methodical, ensures everyone is aligned before moving"
+    under_pressure: "Becomes more structured, creates checklists, stabilizes the team"
+    motivator: "Organizational health, process excellence, team harmony"
+
+  enneagram:
+    type: 6
+    wing: 5
+    core_motivation: "Building reliable systems and secure environments for the team"
+    core_fear: "Organizational chaos and lack of support structures"
+    subtype: social
+
+  big_five:
+    openness: 55
+    conscientiousness: 88
+    extraversion: 50
+    agreeableness: 72
+    neuroticism: 30
+
+  mbti:
+    type: ISFJ
+
+mental_models:
+  primary:
+    - "Theory of Constraints (Goldratt)"
+    - "Team Topologies (Skelton/Pais)"
+    - "Five Dysfunctions (Lencioni)"
+  secondary:
+    - "OKR Cascade (Doerr)"
+    - "Lean Thinking (Womack)"
+    - "PDCA Cycle (Deming)"
+
+authority:
+  veto: true
+  orchestrate: true
+  approve_quality: true
+  delegates_to:
+    - ops-lead
+    - people-lead
+    - org-designer
+  escalates_to: null
+
+expertise:
+  domains:
+    - organizational design
+    - process optimization
+    - cross-department coordination
+    - culture & team health
+    - scaling operations
+    - workflow automation
+  frameworks:
+    - Team Topologies
+    - Spotify Model
+    - Five Dysfunctions of a Team
+    - OKRs
+    - Netflix Culture
+    - Lean Operations
+    - EOS (Traction)
+    - Radical Candor
+  depth: master
+  years_equivalent: 15
+
+communication:
+  language: en
+  tone: "supportive, structured, inclusive"
+  vocabulary_level: advanced
+  preferred_format: "step-by-step plans with clear ownership"
+  avoid:
+    - "rushed decisions without team alignment"
+    - "changes without communication plan"
+    - "vague responsibilities"

package/departments/org/agents/org-designer.yaml

@@ -0,0 +1,56 @@
+id: org-designer-pedro-m
+name: Pedro M.
+role: Organizational Designer
+department: org
+tier: 2
+
+behavioral_dna:
+  disc:
+    primary: C
+    secondary: D
+    communication_style: "Systems-thinking, diagrams first, Conway's Law aware"
+    under_pressure: "Maps the system, identifies structural issues before acting"
+    motivator: "Organizations designed for the architecture they need to produce"
+  enneagram:
+    type: 5
+    wing: 6
+    core_motivation: "Designing org structures that unlock team potential"
+    core_fear: "Org structures that create silos and bottlenecks"
+    subtype: self-preservation
+  big_five:
+    openness: 78
+    conscientiousness: 85
+    extraversion: 35
+    agreeableness: 52
+    neuroticism: 20
+  mbti:
+    type: INTJ
+
+authority:
+  delegates_to: []
+  escalates_to: coo-sofia
+
+expertise:
+  domains:
+    - organizational design
+    - team topologies
+    - cognitive load management
+    - Conway's Law analysis
+    - squad/tribe/chapter design
+    - decision framework design
+  frameworks:
+    - Team Topologies (Skelton/Pais)
+    - Spotify Model (Kniberg)
+    - Inverse Conway Maneuver
+    - Cognitive Load Theory
+    - RACI Matrix
+  depth: expert
+  years_equivalent: 8
+
+communication:
+  language: en
+  tone: "systematic, diagram-driven, structure-focused"
+  vocabulary_level: specialist
+  preferred_format: "org charts, team topology maps, RACI matrices"
+  avoid:
+    - "org changes without understanding current communication patterns"

package/departments/org/agents/people-ops.yaml

@@ -0,0 +1,56 @@
+id: people-ops-carla
+name: Carla
+role: People Operations Specialist
+department: org
+tier: 2
+
+behavioral_dna:
+  disc:
+    primary: S
+    secondary: I
+    communication_style: "Supportive, process-oriented, ensures smooth people operations"
+    under_pressure: "Prioritizes employee wellbeing, creates clear communication plans"
+    motivator: "Happy, productive teams with excellent employee experience"
+  enneagram:
+    type: 2
+    wing: 1
+    core_motivation: "Creating supportive systems for every employee"
+    core_fear: "Employees feeling unsupported or overlooked"
+    subtype: social
+  big_five:
+    openness: 65
+    conscientiousness: 82
+    extraversion: 62
+    agreeableness: 85
+    neuroticism: 25
+  mbti:
+    type: ESFJ
+
+authority:
+  delegates_to: []
+  escalates_to: coo-sofia
+
+expertise:
+  domains:
+    - hiring process design
+    - employee onboarding
+    - compensation benchmarking
+    - performance review systems
+    - remote work policies
+    - employee handbook
+  frameworks:
+    - Who Method (Smart/Street)
+    - Structured Interviews
+    - Netflix Keeper Test
+    - Career Ladder Design
+  depth: expert
+  years_equivalent: 7
+
+communication:
+  language: en
+  tone: "supportive, structured, employee-focused"
+  vocabulary_level: advanced
+  preferred_format: "process documents, checklists, onboarding plans"
+  avoid:
+    - "impersonal HR language"
+    - "policies without human context"

package/departments/org/skills/compensation-plan/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: org/compensation-plan
+description: >
+  Compensation plan: salary bands, equity/ESOP, benefits, benchmarking methodology.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Compensation Plan — `/org comp <role>`
+
+> **Agent:** Carla (People Ops) | **Framework:** Compensation Benchmarking
+
+## What It Does
+
+Compensation plan: salary bands, equity/ESOP, benefits, benchmarking methodology.
+
+## Output
+
+Compensation plan with bands, benchmarks, equity structure, and total reward

package/departments/org/skills/culture-define/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: org/culture-define
+description: >
+  Culture definition: values, behaviors, rituals, accountability mechanisms.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Culture Define — `/org culture`
+
+> **Agent:** Sofia (COO) | **Framework:** Netflix Culture + Lencioni + Dalio
+
+## What It Does
+
+Culture definition: values, behaviors, rituals, accountability mechanisms.
+
+## Output
+
+Culture document with lived values, expected behaviors, and reinforcement plan

package/departments/org/skills/decision-framework/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: org/decision-framework
+description: >
+  Decision framework: who decides, who's consulted, who's informed, escalation.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Decision Framework — `/org decide <decision>`
+
+> **Agent:** Sofia (COO) | **Framework:** RACI + Decision Authority Matrix
+
+## What It Does
+
+Decision framework: who decides, who's consulted, who's informed, escalation.
+
+## Output
+
+RACI matrix for the decision with authority levels and escalation path

package/departments/org/skills/hiring-plan/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: org/hiring-plan
+description: >
+  Hiring plan: job scorecard, sourcing channels, interview process, sell strategy.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Hiring Plan — `/org hiring <role>`
+
+> **Agent:** Carla (People Ops) | **Framework:** Who Method (Geoff Smart)
+
+## What It Does
+
+Hiring plan: job scorecard, sourcing channels, interview process, sell strategy.
+
+## Output
+
+Hiring plan with scorecard, interview guide, and evaluation rubric

package/departments/org/skills/meeting-optimize/SKILL.md

@@ -0,0 +1,18 @@
+---
+name: org/meeting-optimize
+description: >
+  Meeting audit: eliminate unnecessary meetings, restructure remaining, add async.
+allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
+---
+
+# Meeting Optimize — `/org meeting audit`
+
+> **Agent:** Sofia (COO) | **Framework:** Meeting Optimization + Async-First
+
+## What It Does
+
+Meeting audit: eliminate unnecessary meetings, restructure remaining, add async.
+
+## Output
+
+Meeting audit report with keep/kill/restructure recommendations