@webex/contact-center 3.11.0 → 3.12.0-auth-prejoin-fetch.1

package/dist/services/task/constants.js.map

@@ -1 +1 @@
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'RoutingMessage';\nexport const TASK_API = '/v1/tasks/';\nexport const HOLD = '/hold';\nexport const UNHOLD = '/unhold';\nexport const CONSULT = '/consult';\nexport const CONSULT_ACCEPT = '/consult/accept';\nexport const CONSULT_END = '/consult/end';\nexport const TRANSFER = '/transfer';\nexport const CONSULT_TRANSFER = '/consult/transfer';\nexport const PAUSE = '/record/pause';\nexport const RESUME = '/record/resume';\nexport const WRAPUP = '/wrapup';\nexport const END = '/end';\nexport const CONSULT_CONFERENCE = '/consult/conference';\nexport const CONFERENCE_EXIT = '/conference/exit';\nexport const CONFERENCE_TRANSFER = '/conference/transfer';\nexport const TASK_MANAGER_FILE = 'taskManager';\nexport const TASK_FILE = 'task';\n\n/**\n * Task data field names that should be preserved during reconciliation\n * These fields are retained even if not present in new data during updates\n */\nexport const PRESERVED_TASK_DATA_FIELDS = {\n  /** Indicates if the task is in consultation state 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+{"version":3,"names":["_types","require","TASK_MESSAGE_TYPE","exports","TASK_API","HOLD","UNHOLD","CONSULT","CONSULT_ACCEPT","CONSULT_END","TRANSFER","ENTRY_POINT_TRANSFER_DESTINATION_TYPE","CONSULT_TRANSFER","PAUSE","RESUME","WRAPUP","END","CONSULT_CONFERENCE","CONFERENCE_EXIT","CONFERENCE_TRANSFER","DIALER_API","CAMPAIGN_PREVIEW_ACCEPT","CAMPAIGN_PREVIEW_SKIP","CAMPAIGN_PREVIEW_REMOVE","TIMEOUT_PREVIEW_ACCEPT","TASK_MANAGER_FILE","TASK_FILE","PRESERVED_TASK_DATA_FIELDS","IS_CONSULTED","WRAP_UP_REQUIRED","IS_CONFERENCE_IN_PROGRESS","IS_AUTO_ANSWERING","KEYS_TO_NOT_DELETE","Object","values","METHODS","ACCEPT","TOGGLE_MUTE","DECLINE","PAUSE_RECORDING","RESUME_RECORDING","END_CONSULT","DROP_CONFERENCE_PARTICIPANT","EXIT_CONFERENCE","TRANSFER_CONFERENCE","UPDATE_TASK_DATA","RECONCILE_DATA","HANDLE_INCOMING_WEB_CALL","REGISTER_TASK_LISTENERS","HANDLE_REAL_TIME_WEBSOCKET_EVENT","REMOVE_TASK_FROM_COLLECTION","HANDLE_TASK_CLEANUP","GET_TASK","GET_ALL_TASKS","GET_TASK_MANAGER","SETUP_AUTO_WRAPUP_TIMER","CANCEL_AUTO_WRAPUP_TIMER","REQUEST_REAL_TIME_TRANSCRIPTS","TRANSCRIPT_EVENT_MAP","CC_EVENTS","AGENT_CONTACT_ASSIGNED","AGENT_CONSULTING","AGENT_CONSULT_CONFERENCED","AGENT_WRAPUP","AGENT_CONSULT_ENDED","PARTICIPANT_LEFT_CONFERENCE"],"sources":["constants.ts"],"sourcesContent":["/**\n * Constants for Task Service\n * @module @webex/contact-center/services/task/constants\n * @ignore\n */\n\nimport {CC_EVENTS} from '../config/types';\n\nexport const TASK_MESSAGE_TYPE = 'RoutingMessage';\nexport const TASK_API = '/v1/tasks/';\nexport const HOLD = '/hold';\nexport const UNHOLD = '/unhold';\nexport const CONSULT = '/consult';\nexport const CONSULT_ACCEPT = '/consult/accept';\nexport const CONSULT_END = '/consult/end';\nexport const TRANSFER = '/transfer';\n/** Backend destination value for direct entry-point transfers through the vteam endpoint. */\nexport const ENTRY_POINT_TRANSFER_DESTINATION_TYPE = 'entrypointDialNumber';\nexport const CONSULT_TRANSFER = '/consult/transfer';\nexport const PAUSE = '/record/pause';\nexport const RESUME = '/record/resume';\nexport const WRAPUP = '/wrapup';\nexport const END = '/end';\nexport const CONSULT_CONFERENCE = '/consult/conference';\nexport const CONFERENCE_EXIT = '/conference/exit';\nexport const CONFERENCE_TRANSFER = '/conference/transfer';\nexport const DIALER_API = '/v1/dialer';\nexport const CAMPAIGN_PREVIEW_ACCEPT = '/accept';\nexport const CAMPAIGN_PREVIEW_SKIP = '/skip';\nexport const CAMPAIGN_PREVIEW_REMOVE = '/remove';\n/** 80-second timeout for accepting preview contact (outbound call setup takes longer than default 20s) */\nexport const TIMEOUT_PREVIEW_ACCEPT = 80000;\nexport const TASK_MANAGER_FILE = 'taskManager';\nexport const TASK_FILE = 'task';\n\n/**\n * Task data field names that should be preserved during reconciliation\n * These fields are retained even if not present in new data during updates\n */\nexport const PRESERVED_TASK_DATA_FIELDS = {\n  /** Indicates if the task is in consultation state */\n  IS_CONSULTED: 'isConsulted',\n  /** Indicates if wrap-up is required for this task */\n  WRAP_UP_REQUIRED: 'wrapUpRequired',\n  /** Indicates if a conference is currently in progress (2+ active agents) */\n  IS_CONFERENCE_IN_PROGRESS: 'isConferenceInProgress',\n  /** Indicates if auto-answer is in progress for this task */\n  IS_AUTO_ANSWERING: 'isAutoAnswering',\n};\n\n/**\n * Array of task data field names that should not be deleted during reconciliation\n * Used by reconcileData method to preserve important task state fields\n */\nexport const KEYS_TO_NOT_DELETE: string[] = Object.values(PRESERVED_TASK_DATA_FIELDS);\n\n/**\n * Consultation status constants derived from state machine\n * These values are computed and available in task.data.consultStatus\n */\n// METHOD NAMES\nexport const METHODS = {\n  // Task class methods\n  ACCEPT: 'accept',\n  TOGGLE_MUTE: 'toggleMute',\n  DECLINE: 'decline',\n  HOLD: 'hold',\n  RESUME: 'resume',\n  END: 'end',\n  WRAPUP: 'wrapup',\n  PAUSE_RECORDING: 'pauseRecording',\n  RESUME_RECORDING: 'resumeRecording',\n  CONSULT: 'consult',\n  END_CONSULT: 'endConsult',\n  TRANSFER: 'transfer',\n  CONSULT_TRANSFER: 'consultTransfer',\n  CONSULT_CONFERENCE: 'consultConference',\n  DROP_CONFERENCE_PARTICIPANT: 'dropConferenceParticipant',\n  EXIT_CONFERENCE: 'exitConference',\n  TRANSFER_CONFERENCE: 'transferConference',\n  UPDATE_TASK_DATA: 'updateTaskData',\n  RECONCILE_DATA: 'reconcileData',\n\n  // TaskManager class methods\n  HANDLE_INCOMING_WEB_CALL: 'handleIncomingWebCall',\n  REGISTER_TASK_LISTENERS: 'registerTaskListeners',\n  HANDLE_REAL_TIME_WEBSOCKET_EVENT: 'handleRealtimeWebsocketEvent',\n  REMOVE_TASK_FROM_COLLECTION: 'removeTaskFromCollection',\n  HANDLE_TASK_CLEANUP: 'handleTaskCleanup',\n  GET_TASK: 'getTask',\n  GET_ALL_TASKS: 'getAllTasks',\n  GET_TASK_MANAGER: 'getTaskManager',\n  SETUP_AUTO_WRAPUP_TIMER: 'setupAutoWrapupTimer',\n  CANCEL_AUTO_WRAPUP_TIMER: 'cancelAutoWrapupTimer',\n  REQUEST_REAL_TIME_TRANSCRIPTS: 'requestRealTimeTranscripts',\n};\n\nexport const TRANSCRIPT_EVENT_MAP = {\n  [CC_EVENTS.AGENT_CONTACT_ASSIGNED]: 'START',\n  [CC_EVENTS.AGENT_CONSULTING]: 'START',\n  [CC_EVENTS.AGENT_CONSULT_CONFERENCED]: 'START',\n  [CC_EVENTS.AGENT_WRAPUP]: 'STOP',\n  [CC_EVENTS.AGENT_CONSULT_ENDED]: 'STOP',\n  [CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE]: 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package/dist/services/task/contact.js

@@ -487,6 +487,35 @@ function routingContact(aqm) {
         errId: 'Service.aqm.task.consultConference'
       }
     })),
+    /*
+     * Drop another participant from an active conference
+     */
+    dropConferenceParticipant: aqm.req(p => ({
+      url: `${_constants3.TASK_API}${p.interactionId}/conference/participants/${encodeURIComponent(p.participantId)}/drop`,
+      data: {},
+      host: _constants.WCC_API_GATEWAY,
+      err: _Utils.createErrDetailsObject,
+      redactSensitiveLogs: true,
+      notifSuccess: {
+        bind: {
+          type: _constants3.TASK_MESSAGE_TYPE,
+          data: {
+            type: _types.CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE,
+            interactionId: p.interactionId
+          }
+        },
+        msg: {}
+      },
+      notifFail: {
+        bind: {
+          type: _constants3.TASK_MESSAGE_TYPE,
+          data: {
+            type: _types.CC_EVENTS.PARTICIPANT_DROP_CONFERENCE_FAILED
+          }
+        },
+        errId: 'Service.aqm.task.dropConferenceParticipant'
+      }
+    })),
     /*
      * Exit conference
      */

package/dist/services/task/contact.js.map

@@ -1 +1 @@
-{"version":3,"names":["_types","require","_Utils","_constants","_constants2","_constants3","_types2","routingContact","aqm","accept","req","p","url","TASK_API","interactionId","host","WCC_API_GATEWAY","data","err","notifSuccess","bind","type","TASK_MESSAGE_TYPE","CC_EVENTS","AGENT_CONTACT_ASSIGNED","msg","notifFail","AGENT_CONTACT_ASSIGN_FAILED","errId","hold","HOLD","AGENT_CONTACT_HELD","AGENT_CONTACT_HOLD_FAILED","unHold","UNHOLD","AGENT_CONTACT_UNHELD","AGENT_CONTACT_UNHOLD_FAILED","pauseRecording","PAUSE","CONTACT_RECORDING_PAUSED","CONTACT_RECORDING_PAUSE_FAILED","resumeRecording","RESUME","CONTACT_RECORDING_RESUMED","CONTACT_RECORDING_RESUME_FAILED","consult","CONSULT","timeout","destinationType","DESTINATION_TYPE","QUEUE","TIMEOUT_REQ","AGENT_CONSULT_CREATED","AGENT_CTQ_FAILED","AGENT_CONSULT_FAILED","notifCancel","consultEnd","isConsult","isSecondaryEpDnAgent","queueId","CONSULT_END","AGENT_CTQ_CANCELLED","CONTACT_ENDED","AGENT_CONSULT_ENDED","AGENT_CONSULT_CONFERENCE_ENDED","AGENT_CTQ_CANCEL_FAILED","AGENT_CONSULT_END_FAILED","consultAccept","CONSULT_ACCEPT","AGENT_CONSULTING","blindTransfer","TRANSFER","AGENT_BLIND_TRANSFERRED","AGENT_BLIND_TRANSFER_FAILED","vteamTransfer","AGENT_VTEAM_TRANSFERRED","AGENT_VTEAM_TRANSFER_FAILED","consultTransfer","CONSULT_TRANSFER","AGENT_CONSULT_TRANSFERRED","AGENT_CONSULT_TRANSFERRING","AGENT_CONSULT_TRANSFER_FAILED","end","END","AGENT_WRAPUP","AGENT_CONTACT_END_FAILED","wrapup","WRAPUP","AGENT_WRAPPEDUP","AGENT_WRAPUP_FAILED","cancelTask","cancelCtq","consultConference","CONSULT_CONFERENCE","AGENT_CONSULT_CONFERENCED","AGENT_CONSULT_CONFERENCING","AGENT_CONSULT_CONFERENCE_FAILED","exitConference","CONFERENCE_EXIT","PARTICIPANT_LEFT_CONFERENCE","PARTICIPANT_LEFT_CONFERENCE_FAILED","conferenceTransfer","CONFERENCE_TRANSFER","AGENT_CONFERENCE_TRANSFER_FAILED"],"sources":["contact.ts"],"sourcesContent":["import {CC_EVENTS} from '../config/types';\nimport {createErrDetailsObject as err} from '../core/Utils';\nimport {WCC_API_GATEWAY} from '../constants';\nimport AqmReqs from '../core/aqm-reqs';\nimport {TIMEOUT_REQ} from '../core/constants';\nimport {\n  CONSULT,\n  CONSULT_ACCEPT,\n  CONSULT_END,\n  CONSULT_TRANSFER,\n  END,\n  HOLD,\n  PAUSE,\n  RESUME,\n  TASK_API,\n  TASK_MESSAGE_TYPE,\n  TRANSFER,\n  UNHOLD,\n  WRAPUP,\n  CONSULT_CONFERENCE,\n  CONFERENCE_EXIT,\n  CONFERENCE_TRANSFER,\n} from './constants';\nimport * as Contact from './types';\nimport {DESTINATION_TYPE} from './types';\n\nexport default function routingContact(aqm: AqmReqs) {\n  return {\n    /*\n     * Accept incoming task\n     */\n    accept: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}/accept`,\n      host: WCC_API_GATEWAY,\n      data: {},\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGNED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED, interactionId: p.interactionId},\n        },\n        errId: 'Service.aqm.task.accept',\n      },\n    })),\n\n    /*\n     * Hold task\n     */\n    hold: aqm.req((p: {interactionId: string; data: Contact.HoldResumePayload}) => ({\n      url: `${TASK_API}${p.interactionId}${HOLD}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_HELD, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_HOLD_FAILED},\n        },\n        errId: 'Service.aqm.task.hold',\n      },\n    })),\n\n    /*\n     * Unhold task\n     */\n    unHold: aqm.req((p: {interactionId: string; data: Contact.HoldResumePayload}) => ({\n      url: `${TASK_API}${p.interactionId}${UNHOLD}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_UNHELD, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_UNHOLD_FAILED},\n        },\n        errId: 'Service.aqm.task.unHold',\n      },\n    })),\n\n    /*\n     * Pause Recording\n     */\n    pauseRecording: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${PAUSE}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_RECORDING_PAUSED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_RECORDING_PAUSE_FAILED},\n        },\n        errId: 'Service.aqm.task.pauseRecording',\n      },\n    })),\n\n    /*\n     * Resume Recording\n     */\n    resumeRecording: aqm.req(\n      (p: {interactionId: string; data: Contact.ResumeRecordingPayload}) => ({\n        url: `${TASK_API}${p.interactionId}${RESUME}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.CONTACT_RECORDING_RESUMED, interactionId: p.interactionId},\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.CONTACT_RECORDING_RESUME_FAILED},\n          },\n          errId: 'Service.aqm.task.resumeRecording',\n        },\n      })\n    ),\n\n    /*\n     * Consult contact\n     */\n    consult: aqm.req((p: {interactionId: string; data: Contact.ConsultPayload}) => ({\n      url: `${TASK_API}${p.interactionId}${CONSULT}`,\n      data: p.data,\n      timeout:\n        p.data && p.data.destinationType === DESTINATION_TYPE.QUEUE ? 'disabled' : TIMEOUT_REQ,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONSULT_CREATED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type:\n              p.data && p.data.destinationType === DESTINATION_TYPE.QUEUE\n                ? CC_EVENTS.AGENT_CTQ_FAILED\n                : CC_EVENTS.AGENT_CONSULT_FAILED,\n          },\n        },\n        errId: 'Service.aqm.task.consult',\n      },\n      notifCancel: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelled', interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n    })),\n\n    /*\n     * Consult End\n     */\n    consultEnd: aqm.req((p: {interactionId: string; data: Contact.ConsultEndPayload}) => {\n      // Setting false value for optional attribute\n      const {isConsult, isSecondaryEpDnAgent = false, queueId} = p.data;\n\n      return {\n        url: `${TASK_API}${p.interactionId}${CONSULT_END}`,\n        host: WCC_API_GATEWAY,\n        data: queueId\n          ? {\n              queueId,\n            }\n          : {},\n        err,\n        notifSuccess: {\n          bind: {\n            type: 'RoutingMessage',\n            data: {\n              type: (() => {\n                if (queueId) return CC_EVENTS.AGENT_CTQ_CANCELLED;\n                if (isSecondaryEpDnAgent) return CC_EVENTS.CONTACT_ENDED;\n                if (isConsult) return CC_EVENTS.AGENT_CONSULT_ENDED;\n\n                return CC_EVENTS.AGENT_CONSULT_CONFERENCE_ENDED;\n              })(),\n              interactionId: p.interactionId,\n            },\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: 'RoutingMessage',\n            data: {\n              type: p.data.queueId\n                ? CC_EVENTS.AGENT_CTQ_CANCEL_FAILED\n                : CC_EVENTS.AGENT_CONSULT_END_FAILED,\n            },\n          },\n          errId: p.data.queueId ? 'Service.aqm.task.cancelCtq' : 'Service.aqm.task.consultEnd',\n        },\n      };\n    }),\n\n    /*\n     * Consult Accept contact\n     */\n    consultAccept: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONSULT_ACCEPT}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONSULTING, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED},\n        },\n        errId: 'Service.aqm.task.consultAccept',\n      },\n    })),\n\n    /*\n     * BlindTransfer contact\n     */\n    blindTransfer: aqm.req((p: {interactionId: string; data: Contact.TransferPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${TRANSFER}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_BLIND_TRANSFERRED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_BLIND_TRANSFER_FAILED},\n        },\n        errId: 'Service.aqm.task.AgentBlindTransferFailedEvent',\n      },\n    })),\n\n    /*\n     * VteamTransfer contact\n     */\n    vteamTransfer: aqm.req((p: {interactionId: string; data: Contact.TransferPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${TRANSFER}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_VTEAM_TRANSFERRED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_VTEAM_TRANSFER_FAILED},\n        },\n        errId: 'Service.aqm.task.AgentVteamTransferFailed',\n      },\n    })),\n\n    /*\n     * Consult Transfer contact\n     */\n    consultTransfer: aqm.req(\n      (p: {interactionId: string; data: Contact.ConsultTransferPayLoad}) => ({\n        url: `${TASK_API}${p.interactionId}${CONSULT_TRANSFER}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {\n              type: [CC_EVENTS.AGENT_CONSULT_TRANSFERRED, CC_EVENTS.AGENT_CONSULT_TRANSFERRING],\n              interactionId: p.interactionId,\n            },\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.AGENT_CONSULT_TRANSFER_FAILED},\n          },\n          errId: 'Service.aqm.task.AgentConsultTransferFailed',\n        },\n      })\n    ),\n\n    /*\n     * End contact\n     */\n    end: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${END}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPUP, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_END_FAILED},\n        },\n        errId: 'Service.aqm.task.end',\n      },\n    })),\n\n    /*\n     * Wrapup contact\n     */\n    wrapup: aqm.req((p: {interactionId: string; data: Contact.WrapupPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${WRAPUP}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPPEDUP, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPUP_FAILED},\n        },\n        errId: 'Service.aqm.task.wrapup',\n      },\n    })),\n\n    /*\n     * Cancel popover\n     */\n    cancelTask: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${END}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_ENDED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_END_FAILED},\n        },\n        errId: 'Service.aqm.task.end',\n      },\n    })),\n\n    /*\n     * Cancel Ctq request\n     */\n    cancelCtq: aqm.req((p: {interactionId: string; data: Contact.cancelCtq}) => ({\n      url: `${TASK_API}${p.interactionId}/cancelCtq`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelled', interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelFailed'},\n        },\n        errId: 'Service.aqm.task.cancelCtq',\n      },\n    })),\n\n    /*\n     * Start consult conference\n     */\n    consultConference: aqm.req(\n      (p: {interactionId: string; data: Contact.ConsultConferenceData}) => ({\n        url: `${TASK_API}${p.interactionId}${CONSULT_CONFERENCE}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {\n              type: [CC_EVENTS.AGENT_CONSULT_CONFERENCED, CC_EVENTS.AGENT_CONSULT_CONFERENCING],\n              interactionId: p.interactionId,\n            }, // any of the two events can be received for API success event\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.AGENT_CONSULT_CONFERENCE_FAILED},\n          },\n          errId: 'Service.aqm.task.consultConference',\n        },\n      })\n    ),\n\n    /*\n     * Exit conference\n     */\n    exitConference: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONFERENCE_EXIT}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE_FAILED}, // to be finalized\n        },\n        errId: 'Service.aqm.task.consultConference',\n      },\n    })),\n\n    /*\n     * Transfer conference\n     */\n    conferenceTransfer: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONFERENCE_TRANSFER}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONFERENCE_TRANSFER_FAILED},\n        },\n        errId: 'Service.aqm.task.consultConference',\n      },\n    })),\n  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+{"version":3,"names":["_types","require","_Utils","_constants","_constants2","_constants3","_types2","routingContact","aqm","accept","req","p","url","TASK_API","interactionId","host","WCC_API_GATEWAY","data","err","notifSuccess","bind","type","TASK_MESSAGE_TYPE","CC_EVENTS","AGENT_CONTACT_ASSIGNED","msg","notifFail","AGENT_CONTACT_ASSIGN_FAILED","errId","hold","HOLD","AGENT_CONTACT_HELD","AGENT_CONTACT_HOLD_FAILED","unHold","UNHOLD","AGENT_CONTACT_UNHELD","AGENT_CONTACT_UNHOLD_FAILED","pauseRecording","PAUSE","CONTACT_RECORDING_PAUSED","CONTACT_RECORDING_PAUSE_FAILED","resumeRecording","RESUME","CONTACT_RECORDING_RESUMED","CONTACT_RECORDING_RESUME_FAILED","consult","CONSULT","timeout","destinationType","DESTINATION_TYPE","QUEUE","TIMEOUT_REQ","AGENT_CONSULT_CREATED","AGENT_CTQ_FAILED","AGENT_CONSULT_FAILED","notifCancel","consultEnd","isConsult","isSecondaryEpDnAgent","queueId","CONSULT_END","AGENT_CTQ_CANCELLED","CONTACT_ENDED","AGENT_CONSULT_ENDED","AGENT_CONSULT_CONFERENCE_ENDED","AGENT_CTQ_CANCEL_FAILED","AGENT_CONSULT_END_FAILED","consultAccept","CONSULT_ACCEPT","AGENT_CONSULTING","blindTransfer","TRANSFER","AGENT_BLIND_TRANSFERRED","AGENT_BLIND_TRANSFER_FAILED","vteamTransfer","AGENT_VTEAM_TRANSFERRED","AGENT_VTEAM_TRANSFER_FAILED","consultTransfer","CONSULT_TRANSFER","AGENT_CONSULT_TRANSFERRED","AGENT_CONSULT_TRANSFERRING","AGENT_CONSULT_TRANSFER_FAILED","end","END","AGENT_WRAPUP","AGENT_CONTACT_END_FAILED","wrapup","WRAPUP","AGENT_WRAPPEDUP","AGENT_WRAPUP_FAILED","cancelTask","cancelCtq","consultConference","CONSULT_CONFERENCE","AGENT_CONSULT_CONFERENCED","AGENT_CONSULT_CONFERENCING","AGENT_CONSULT_CONFERENCE_FAILED","dropConferenceParticipant","encodeURIComponent","participantId","redactSensitiveLogs","PARTICIPANT_LEFT_CONFERENCE","PARTICIPANT_DROP_CONFERENCE_FAILED","exitConference","CONFERENCE_EXIT","PARTICIPANT_LEFT_CONFERENCE_FAILED","conferenceTransfer","CONFERENCE_TRANSFER","AGENT_CONFERENCE_TRANSFER_FAILED"],"sources":["contact.ts"],"sourcesContent":["import {CC_EVENTS} from '../config/types';\nimport {createErrDetailsObject as err} from '../core/Utils';\nimport {WCC_API_GATEWAY} from '../constants';\nimport AqmReqs from '../core/aqm-reqs';\nimport {TIMEOUT_REQ} from '../core/constants';\nimport {\n  CONSULT,\n  CONSULT_ACCEPT,\n  CONSULT_END,\n  CONSULT_TRANSFER,\n  END,\n  HOLD,\n  PAUSE,\n  RESUME,\n  TASK_API,\n  TASK_MESSAGE_TYPE,\n  TRANSFER,\n  UNHOLD,\n  WRAPUP,\n  CONSULT_CONFERENCE,\n  CONFERENCE_EXIT,\n  CONFERENCE_TRANSFER,\n} from './constants';\nimport * as Contact from './types';\nimport {DESTINATION_TYPE} from './types';\n\nexport default function routingContact(aqm: AqmReqs) {\n  return {\n    /*\n     * Accept incoming task\n     */\n    accept: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}/accept`,\n      host: WCC_API_GATEWAY,\n      data: {},\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGNED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED, interactionId: p.interactionId},\n        },\n        errId: 'Service.aqm.task.accept',\n      },\n    })),\n\n    /*\n     * Hold task\n     */\n    hold: aqm.req((p: {interactionId: string; data: Contact.HoldResumePayload}) => ({\n      url: `${TASK_API}${p.interactionId}${HOLD}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_HELD, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_HOLD_FAILED},\n        },\n        errId: 'Service.aqm.task.hold',\n      },\n    })),\n\n    /*\n     * Unhold task\n     */\n    unHold: aqm.req((p: {interactionId: string; data: Contact.HoldResumePayload}) => ({\n      url: `${TASK_API}${p.interactionId}${UNHOLD}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_UNHELD, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_UNHOLD_FAILED},\n        },\n        errId: 'Service.aqm.task.unHold',\n      },\n    })),\n\n    /*\n     * Pause Recording\n     */\n    pauseRecording: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${PAUSE}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_RECORDING_PAUSED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_RECORDING_PAUSE_FAILED},\n        },\n        errId: 'Service.aqm.task.pauseRecording',\n      },\n    })),\n\n    /*\n     * Resume Recording\n     */\n    resumeRecording: aqm.req(\n      (p: {interactionId: string; data: Contact.ResumeRecordingPayload}) => ({\n        url: `${TASK_API}${p.interactionId}${RESUME}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.CONTACT_RECORDING_RESUMED, interactionId: p.interactionId},\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.CONTACT_RECORDING_RESUME_FAILED},\n          },\n          errId: 'Service.aqm.task.resumeRecording',\n        },\n      })\n    ),\n\n    /*\n     * Consult contact\n     */\n    consult: aqm.req((p: {interactionId: string; data: Contact.ConsultPayload}) => ({\n      url: `${TASK_API}${p.interactionId}${CONSULT}`,\n      data: p.data,\n      timeout:\n        p.data && p.data.destinationType === DESTINATION_TYPE.QUEUE ? 'disabled' : TIMEOUT_REQ,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONSULT_CREATED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type:\n              p.data && p.data.destinationType === DESTINATION_TYPE.QUEUE\n                ? CC_EVENTS.AGENT_CTQ_FAILED\n                : CC_EVENTS.AGENT_CONSULT_FAILED,\n          },\n        },\n        errId: 'Service.aqm.task.consult',\n      },\n      notifCancel: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelled', interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n    })),\n\n    /*\n     * Consult End\n     */\n    consultEnd: aqm.req((p: {interactionId: string; data: Contact.ConsultEndPayload}) => {\n      // Setting false value for optional attribute\n      const {isConsult, isSecondaryEpDnAgent = false, queueId} = p.data;\n\n      return {\n        url: `${TASK_API}${p.interactionId}${CONSULT_END}`,\n        host: WCC_API_GATEWAY,\n        data: queueId\n          ? {\n              queueId,\n            }\n          : {},\n        err,\n        notifSuccess: {\n          bind: {\n            type: 'RoutingMessage',\n            data: {\n              type: (() => {\n                if (queueId) return CC_EVENTS.AGENT_CTQ_CANCELLED;\n                if (isSecondaryEpDnAgent) return CC_EVENTS.CONTACT_ENDED;\n                if (isConsult) return CC_EVENTS.AGENT_CONSULT_ENDED;\n\n                return CC_EVENTS.AGENT_CONSULT_CONFERENCE_ENDED;\n              })(),\n              interactionId: p.interactionId,\n            },\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: 'RoutingMessage',\n            data: {\n              type: p.data.queueId\n                ? CC_EVENTS.AGENT_CTQ_CANCEL_FAILED\n                : CC_EVENTS.AGENT_CONSULT_END_FAILED,\n            },\n          },\n          errId: p.data.queueId ? 'Service.aqm.task.cancelCtq' : 'Service.aqm.task.consultEnd',\n        },\n      };\n    }),\n\n    /*\n     * Consult Accept contact\n     */\n    consultAccept: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONSULT_ACCEPT}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONSULTING, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED},\n        },\n        errId: 'Service.aqm.task.consultAccept',\n      },\n    })),\n\n    /*\n     * BlindTransfer contact\n     */\n    blindTransfer: aqm.req((p: {interactionId: string; data: Contact.TransferPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${TRANSFER}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_BLIND_TRANSFERRED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_BLIND_TRANSFER_FAILED},\n        },\n        errId: 'Service.aqm.task.AgentBlindTransferFailedEvent',\n      },\n    })),\n\n    /*\n     * VteamTransfer contact\n     */\n    vteamTransfer: aqm.req((p: {interactionId: string; data: Contact.TransferPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${TRANSFER}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_VTEAM_TRANSFERRED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_VTEAM_TRANSFER_FAILED},\n        },\n        errId: 'Service.aqm.task.AgentVteamTransferFailed',\n      },\n    })),\n\n    /*\n     * Consult Transfer contact\n     */\n    consultTransfer: aqm.req(\n      (p: {interactionId: string; data: Contact.ConsultTransferPayLoad}) => ({\n        url: `${TASK_API}${p.interactionId}${CONSULT_TRANSFER}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {\n              type: [CC_EVENTS.AGENT_CONSULT_TRANSFERRED, CC_EVENTS.AGENT_CONSULT_TRANSFERRING],\n              interactionId: p.interactionId,\n            },\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.AGENT_CONSULT_TRANSFER_FAILED},\n          },\n          errId: 'Service.aqm.task.AgentConsultTransferFailed',\n        },\n      })\n    ),\n\n    /*\n     * End contact\n     */\n    end: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${END}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPUP, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_END_FAILED},\n        },\n        errId: 'Service.aqm.task.end',\n      },\n    })),\n\n    /*\n     * Wrapup contact\n     */\n    wrapup: aqm.req((p: {interactionId: string; data: Contact.WrapupPayLoad}) => ({\n      url: `${TASK_API}${p.interactionId}${WRAPUP}`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPPEDUP, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_WRAPUP_FAILED},\n        },\n        errId: 'Service.aqm.task.wrapup',\n      },\n    })),\n\n    /*\n     * Cancel popover\n     */\n    cancelTask: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${END}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CONTACT_ENDED, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_CONTACT_END_FAILED},\n        },\n        errId: 'Service.aqm.task.end',\n      },\n    })),\n\n    /*\n     * Cancel Ctq request\n     */\n    cancelCtq: aqm.req((p: {interactionId: string; data: Contact.cancelCtq}) => ({\n      url: `${TASK_API}${p.interactionId}/cancelCtq`,\n      data: p.data,\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelled', interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: 'AgentCtqCancelFailed'},\n        },\n        errId: 'Service.aqm.task.cancelCtq',\n      },\n    })),\n\n    /*\n     * Start consult conference\n     */\n    consultConference: aqm.req(\n      (p: {interactionId: string; data: Contact.ConsultConferenceData}) => ({\n        url: `${TASK_API}${p.interactionId}${CONSULT_CONFERENCE}`,\n        data: p.data,\n        host: WCC_API_GATEWAY,\n        err,\n        notifSuccess: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {\n              type: [CC_EVENTS.AGENT_CONSULT_CONFERENCED, CC_EVENTS.AGENT_CONSULT_CONFERENCING],\n              interactionId: p.interactionId,\n            }, // any of the two events can be received for API success event\n          },\n          msg: {} as Contact.AgentContact,\n        },\n        notifFail: {\n          bind: {\n            type: TASK_MESSAGE_TYPE,\n            data: {type: CC_EVENTS.AGENT_CONSULT_CONFERENCE_FAILED},\n          },\n          errId: 'Service.aqm.task.consultConference',\n        },\n      })\n    ),\n\n    /*\n     * Drop another participant from an active conference\n     */\n    dropConferenceParticipant: aqm.req((p: {interactionId: string; participantId: string}) => ({\n      url: `${TASK_API}${p.interactionId}/conference/participants/${encodeURIComponent(\n        p.participantId\n      )}/drop`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      redactSensitiveLogs: true,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE,\n            interactionId: p.interactionId,\n          },\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_DROP_CONFERENCE_FAILED},\n        },\n        errId: 'Service.aqm.task.dropConferenceParticipant',\n      },\n    })),\n\n    /*\n     * Exit conference\n     */\n    exitConference: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONFERENCE_EXIT}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE_FAILED}, // to be finalized\n        },\n        errId: 'Service.aqm.task.consultConference',\n      },\n    })),\n\n    /*\n     * Transfer conference\n     */\n    conferenceTransfer: aqm.req((p: {interactionId: string}) => ({\n      url: `${TASK_API}${p.interactionId}${CONFERENCE_TRANSFER}`,\n      data: {},\n      host: WCC_API_GATEWAY,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.PARTICIPANT_LEFT_CONFERENCE, interactionId: p.interactionId},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          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package/dist/services/task/dialer.js

@@ -6,6 +6,7 @@ Object.defineProperty(exports, "__esModule", {
 exports.default = aqmDialer;
 var _types = require("../config/types");
 var _constants = require("../constants");
+var _types2 = require("../../types");
 var _Utils = require("../core/Utils");
 var _constants2 = require("./constants");
 /**
@@ -54,6 +55,134 @@ function aqmDialer(aqm) {
         },
         errId: 'Service.aqm.dialer.startOutdial'
       }
+    })),
+    /**
+     * Accepts a campaign preview contact, initiating the outbound call.
+     *
+     * @param {Object} p - Parameters object.
+     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.
+     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.
+     *
+     * Emits:
+     * - `CC_EVENTS.AGENT_CONTACT_ASSIGNED` on success
+     * - `CC_EVENTS.CAMPAIGN_PREVIEW_ACCEPT_FAILED` on failure
+     * @ignore
+     */
+    acceptPreviewContact: aqm.req(p => ({
+      url: `${_constants2.DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${p.data.interactionId}${_constants2.CAMPAIGN_PREVIEW_ACCEPT}`,
+      host: _constants.WCC_API_GATEWAY,
+      data: {},
+      method: _types2.HTTP_METHODS.POST,
+      timeout: _constants2.TIMEOUT_PREVIEW_ACCEPT,
+      err: _Utils.createErrDetailsObject,
+      notifSuccess: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: [_types.CC_EVENTS.AGENT_CONTACT_ASSIGNED, _types.CC_EVENTS.CONTACT_ENDED],
+            __typeMap: {
+              typeField: 'type',
+              conditions: {
+                [_types.CC_EVENTS.AGENT_CONTACT_ASSIGNED]: {
+                  reservationInteractionId: p.data.interactionId
+                },
+                [_types.CC_EVENTS.CONTACT_ENDED]: {
+                  interactionId: p.data.interactionId
+                }
+              }
+            }
+          }
+        },
+        msg: {}
+      },
+      notifFail: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: _types.CC_EVENTS.CAMPAIGN_PREVIEW_ACCEPT_FAILED,
+            campaignId: p.data.campaignId
+          }
+        },
+        errId: 'Service.aqm.dialer.acceptPreviewContact'
+      }
+    })),
+    /**
+     * Skips a campaign preview contact, requesting the next contact from the campaign.
+     *
+     * @param {Object} p - Parameters object.
+     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.
+     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.
+     *
+     * Emits:
+     * - `CC_EVENTS.CAMPAIGN_CONTACT_UPDATED` or `CC_EVENTS.CONTACT_ENDED` on success
+     * - `CC_EVENTS.CAMPAIGN_PREVIEW_SKIP_FAILED` on failure
+     * @ignore
+     */
+    skipPreviewContact: aqm.req(p => ({
+      url: `${_constants2.DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${p.data.interactionId}${_constants2.CAMPAIGN_PREVIEW_SKIP}`,
+      host: _constants.WCC_API_GATEWAY,
+      data: {},
+      method: _types2.HTTP_METHODS.POST,
+      err: _Utils.createErrDetailsObject,
+      notifSuccess: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: [_types.CC_EVENTS.CAMPAIGN_CONTACT_UPDATED, _types.CC_EVENTS.CONTACT_ENDED],
+            interactionId: p.data.interactionId
+          }
+        },
+        msg: {}
+      },
+      notifFail: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: _types.CC_EVENTS.CAMPAIGN_PREVIEW_SKIP_FAILED,
+            campaignId: p.data.campaignId
+          }
+        },
+        errId: 'Service.aqm.dialer.skipPreviewContact'
+      }
+    })),
+    /**
+     * Removes a campaign preview contact from the campaign list entirely.
+     *
+     * @param {Object} p - Parameters object.
+     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.
+     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.
+     *
+     * Emits:
+     * - `CC_EVENTS.CAMPAIGN_CONTACT_UPDATED` or `CC_EVENTS.CONTACT_ENDED` on success
+     * - `CC_EVENTS.CAMPAIGN_PREVIEW_REMOVE_FAILED` on failure
+     * @ignore
+     */
+    removePreviewContact: aqm.req(p => ({
+      url: `${_constants2.DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${p.data.interactionId}${_constants2.CAMPAIGN_PREVIEW_REMOVE}`,
+      host: _constants.WCC_API_GATEWAY,
+      data: {},
+      method: _types2.HTTP_METHODS.POST,
+      err: _Utils.createErrDetailsObject,
+      notifSuccess: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: [_types.CC_EVENTS.CAMPAIGN_CONTACT_UPDATED, _types.CC_EVENTS.CONTACT_ENDED],
+            interactionId: p.data.interactionId
+          }
+        },
+        msg: {}
+      },
+      notifFail: {
+        bind: {
+          type: _constants2.TASK_MESSAGE_TYPE,
+          data: {
+            type: _types.CC_EVENTS.CAMPAIGN_PREVIEW_REMOVE_FAILED,
+            campaignId: p.data.campaignId
+          }
+        },
+        errId: 'Service.aqm.dialer.removePreviewContact'
+      }
     }))
   };
 }

package/dist/services/task/dialer.js.map

@@ -1 +1 @@
-{"version":3,"names":["_types","require","_constants","_Utils","_constants2","aqmDialer","aqm","startOutdial","req","p","url","TASK_API","host","WCC_API_GATEWAY","data","err","notifSuccess","bind","type","TASK_MESSAGE_TYPE","CC_EVENTS","AGENT_OFFER_CONTACT","msg","notifFail","AGENT_OUTBOUND_FAILED","errId"],"sources":["dialer.ts"],"sourcesContent":["import {CC_EVENTS} from '../config/types';\nimport {WCC_API_GATEWAY} from '../constants';\nimport {createErrDetailsObject as err} from '../core/Utils';\nimport {TASK_MESSAGE_TYPE, TASK_API} from './constants';\nimport * as Contact from './types';\nimport AqmReqs from '../core/aqm-reqs';\n\n/**\n * Returns an object with AQM dialer functions used for outbound contact handling.\n *\n * @param {AqmReqs} aqm - An instance of AQM request handler.\n * @returns {{\n *   startOutdial: (params: {data: Contact.DialerPayload}) => Promise<any>\n * }} Object containing methods for outbound dialing.\n * @ignore\n */\nexport default function aqmDialer(aqm: AqmReqs) {\n  return {\n    /**\n     * Initiates an outbound contact (outdial) request.\n     *\n     * @param {Object} p - Parameters object.\n     * @param {Contact.DialerPayload} p.data - Payload for the outbound call.\n     * @returns {Promise<any>} A promise that resolves or rejects based on the outbound call response.\n     *\n     * Emits:\n     * - `CC_EVENTS.AGENT_OFFER_CONTACT` on success\n     * - `CC_EVENTS.AGENT_OUTBOUND_FAILED` on failure\n     * @ignore\n     */\n    startOutdial: aqm.req((p: {data: Contact.DialerPayload}) => ({\n      url: `${TASK_API}`,\n      host: WCC_API_GATEWAY,\n      data: p.data,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_OFFER_CONTACT},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_OUTBOUND_FAILED},\n        },\n        errId: 'Service.aqm.dialer.startOutdial',\n      },\n    })),\n  };\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,OAAA;AACA,IAAAC,UAAA,GAAAD,OAAA;AACA,IAAAE,MAAA,GAAAF,OAAA;AACA,IAAAG,WAAA,GAAAH,OAAA;AAIA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACe,SAASI,SAASA,CAACC,GAAY,EAAE;EAC9C,OAAO;IACL;AACJ;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;IACIC,YAAY,EAAED,GAAG,CAACE,GAAG,CAAEC,CAAgC,KAAM;MAC3DC,GAAG,EAAE,GAAGC,oBAAQ,EAAE;MAClBC,IAAI,EAAEC,0BAAe;MACrBC,IAAI,EAAEL,CAAC,CAACK,IAAI;MACZC,GAAG,EAAHA,6BAAG;MACHC,YAAY,EAAE;QACZC,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAACC;UAAmB;QAC5C,CAAC;QACDC,GAAG,EAAE,CAAC;MACR,CAAC;MACDC,SAAS,EAAE;QACTN,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAACI;UAAqB;QAC9C,CAAC;QACDC,KAAK,EAAE;MACT;IACF,CAAC,CAAC;EACJ,CAAC;AACH","ignoreList":[]}
+{"version":3,"names":["_types","require","_constants","_types2","_Utils","_constants2","aqmDialer","aqm","startOutdial","req","p","url","TASK_API","host","WCC_API_GATEWAY","data","err","notifSuccess","bind","type","TASK_MESSAGE_TYPE","CC_EVENTS","AGENT_OFFER_CONTACT","msg","notifFail","AGENT_OUTBOUND_FAILED","errId","acceptPreviewContact","DIALER_API","encodeURIComponent","campaignId","interactionId","CAMPAIGN_PREVIEW_ACCEPT","method","HTTP_METHODS","POST","timeout","TIMEOUT_PREVIEW_ACCEPT","AGENT_CONTACT_ASSIGNED","CONTACT_ENDED","__typeMap","typeField","conditions","reservationInteractionId","CAMPAIGN_PREVIEW_ACCEPT_FAILED","skipPreviewContact","CAMPAIGN_PREVIEW_SKIP","CAMPAIGN_CONTACT_UPDATED","CAMPAIGN_PREVIEW_SKIP_FAILED","removePreviewContact","CAMPAIGN_PREVIEW_REMOVE","CAMPAIGN_PREVIEW_REMOVE_FAILED"],"sources":["dialer.ts"],"sourcesContent":["import {CC_EVENTS} from '../config/types';\nimport {WCC_API_GATEWAY} from '../constants';\nimport {HTTP_METHODS} from '../../types';\nimport {createErrDetailsObject as err} from '../core/Utils';\nimport {\n  TASK_MESSAGE_TYPE,\n  TASK_API,\n  DIALER_API,\n  CAMPAIGN_PREVIEW_ACCEPT,\n  CAMPAIGN_PREVIEW_SKIP,\n  CAMPAIGN_PREVIEW_REMOVE,\n  TIMEOUT_PREVIEW_ACCEPT,\n} from './constants';\nimport * as Contact from './types';\nimport AqmReqs from '../core/aqm-reqs';\n\n/**\n * Returns an object with AQM dialer functions used for outbound contact handling.\n *\n * @param {AqmReqs} aqm - An instance of AQM request handler.\n * @returns {{\n *   startOutdial: (params: {data: Contact.DialerPayload}) => Promise<any>\n * }} Object containing methods for outbound dialing.\n * @ignore\n */\nexport default function aqmDialer(aqm: AqmReqs) {\n  return {\n    /**\n     * Initiates an outbound contact (outdial) request.\n     *\n     * @param {Object} p - Parameters object.\n     * @param {Contact.DialerPayload} p.data - Payload for the outbound call.\n     * @returns {Promise<any>} A promise that resolves or rejects based on the outbound call response.\n     *\n     * Emits:\n     * - `CC_EVENTS.AGENT_OFFER_CONTACT` on success\n     * - `CC_EVENTS.AGENT_OUTBOUND_FAILED` on failure\n     * @ignore\n     */\n    startOutdial: aqm.req((p: {data: Contact.DialerPayload}) => ({\n      url: `${TASK_API}`,\n      host: WCC_API_GATEWAY,\n      data: p.data,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_OFFER_CONTACT},\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.AGENT_OUTBOUND_FAILED},\n        },\n        errId: 'Service.aqm.dialer.startOutdial',\n      },\n    })),\n\n    /**\n     * Accepts a campaign preview contact, initiating the outbound call.\n     *\n     * @param {Object} p - Parameters object.\n     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.\n     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.\n     *\n     * Emits:\n     * - `CC_EVENTS.AGENT_CONTACT_ASSIGNED` on success\n     * - `CC_EVENTS.CAMPAIGN_PREVIEW_ACCEPT_FAILED` on failure\n     * @ignore\n     */\n    acceptPreviewContact: aqm.req((p: {data: Contact.PreviewContactPayload}) => ({\n      url: `${DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${\n        p.data.interactionId\n      }${CAMPAIGN_PREVIEW_ACCEPT}`,\n      host: WCC_API_GATEWAY,\n      data: {},\n      method: HTTP_METHODS.POST,\n      timeout: TIMEOUT_PREVIEW_ACCEPT,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type: [CC_EVENTS.AGENT_CONTACT_ASSIGNED, CC_EVENTS.CONTACT_ENDED],\n            __typeMap: {\n              typeField: 'type',\n              conditions: {\n                [CC_EVENTS.AGENT_CONTACT_ASSIGNED]: {\n                  reservationInteractionId: p.data.interactionId,\n                },\n                [CC_EVENTS.CONTACT_ENDED]: {interactionId: p.data.interactionId},\n              },\n            },\n          },\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CAMPAIGN_PREVIEW_ACCEPT_FAILED, campaignId: p.data.campaignId},\n        },\n        errId: 'Service.aqm.dialer.acceptPreviewContact',\n      },\n    })),\n\n    /**\n     * Skips a campaign preview contact, requesting the next contact from the campaign.\n     *\n     * @param {Object} p - Parameters object.\n     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.\n     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.\n     *\n     * Emits:\n     * - `CC_EVENTS.CAMPAIGN_CONTACT_UPDATED` or `CC_EVENTS.CONTACT_ENDED` on success\n     * - `CC_EVENTS.CAMPAIGN_PREVIEW_SKIP_FAILED` on failure\n     * @ignore\n     */\n    skipPreviewContact: aqm.req((p: {data: Contact.PreviewContactPayload}) => ({\n      url: `${DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${\n        p.data.interactionId\n      }${CAMPAIGN_PREVIEW_SKIP}`,\n      host: WCC_API_GATEWAY,\n      data: {},\n      method: HTTP_METHODS.POST,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type: [CC_EVENTS.CAMPAIGN_CONTACT_UPDATED, CC_EVENTS.CONTACT_ENDED],\n            interactionId: p.data.interactionId,\n          },\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CAMPAIGN_PREVIEW_SKIP_FAILED, campaignId: p.data.campaignId},\n        },\n        errId: 'Service.aqm.dialer.skipPreviewContact',\n      },\n    })),\n\n    /**\n     * Removes a campaign preview contact from the campaign list entirely.\n     *\n     * @param {Object} p - Parameters object.\n     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.\n     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.\n     *\n     * Emits:\n     * - `CC_EVENTS.CAMPAIGN_CONTACT_UPDATED` or `CC_EVENTS.CONTACT_ENDED` on success\n     * - `CC_EVENTS.CAMPAIGN_PREVIEW_REMOVE_FAILED` on failure\n     * @ignore\n     */\n    removePreviewContact: aqm.req((p: {data: Contact.PreviewContactPayload}) => ({\n      url: `${DIALER_API}/campaign/${encodeURIComponent(p.data.campaignId)}/preview-task/${\n        p.data.interactionId\n      }${CAMPAIGN_PREVIEW_REMOVE}`,\n      host: WCC_API_GATEWAY,\n      data: {},\n      method: HTTP_METHODS.POST,\n      err,\n      notifSuccess: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {\n            type: [CC_EVENTS.CAMPAIGN_CONTACT_UPDATED, CC_EVENTS.CONTACT_ENDED],\n            interactionId: p.data.interactionId,\n          },\n        },\n        msg: {} as Contact.AgentContact,\n      },\n      notifFail: {\n        bind: {\n          type: TASK_MESSAGE_TYPE,\n          data: {type: CC_EVENTS.CAMPAIGN_PREVIEW_REMOVE_FAILED, campaignId: p.data.campaignId},\n        },\n        errId: 'Service.aqm.dialer.removePreviewContact',\n      },\n    })),\n  };\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,OAAA;AACA,IAAAC,UAAA,GAAAD,OAAA;AACA,IAAAE,OAAA,GAAAF,OAAA;AACA,IAAAG,MAAA,GAAAH,OAAA;AACA,IAAAI,WAAA,GAAAJ,OAAA;AAYA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACe,SAASK,SAASA,CAACC,GAAY,EAAE;EAC9C,OAAO;IACL;AACJ;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;IACIC,YAAY,EAAED,GAAG,CAACE,GAAG,CAAEC,CAAgC,KAAM;MAC3DC,GAAG,EAAE,GAAGC,oBAAQ,EAAE;MAClBC,IAAI,EAAEC,0BAAe;MACrBC,IAAI,EAAEL,CAAC,CAACK,IAAI;MACZC,GAAG,EAAHA,6BAAG;MACHC,YAAY,EAAE;QACZC,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAACC;UAAmB;QAC5C,CAAC;QACDC,GAAG,EAAE,CAAC;MACR,CAAC;MACDC,SAAS,EAAE;QACTN,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAACI;UAAqB;QAC9C,CAAC;QACDC,KAAK,EAAE;MACT;IACF,CAAC,CAAC,CAAC;IAEH;AACJ;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;IACIC,oBAAoB,EAAEpB,GAAG,CAACE,GAAG,CAAEC,CAAwC,KAAM;MAC3EC,GAAG,EAAE,GAAGiB,sBAAU,aAAaC,kBAAkB,CAACnB,CAAC,CAACK,IAAI,CAACe,UAAU,CAAC,iBAClEpB,CAAC,CAACK,IAAI,CAACgB,aAAa,GACnBC,mCAAuB,EAAE;MAC5BnB,IAAI,EAAEC,0BAAe;MACrBC,IAAI,EAAE,CAAC,CAAC;MACRkB,MAAM,EAAEC,oBAAY,CAACC,IAAI;MACzBC,OAAO,EAAEC,kCAAsB;MAC/BrB,GAAG,EAAHA,6BAAG;MACHC,YAAY,EAAE;QACZC,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YACJI,IAAI,EAAE,CAACE,gBAAS,CAACiB,sBAAsB,EAAEjB,gBAAS,CAACkB,aAAa,CAAC;YACjEC,SAAS,EAAE;cACTC,SAAS,EAAE,MAAM;cACjBC,UAAU,EAAE;gBACV,CAACrB,gBAAS,CAACiB,sBAAsB,GAAG;kBAClCK,wBAAwB,EAAEjC,CAAC,CAACK,IAAI,CAACgB;gBACnC,CAAC;gBACD,CAACV,gBAAS,CAACkB,aAAa,GAAG;kBAACR,aAAa,EAAErB,CAAC,CAACK,IAAI,CAACgB;gBAAa;cACjE;YACF;UACF;QACF,CAAC;QACDR,GAAG,EAAE,CAAC;MACR,CAAC;MACDC,SAAS,EAAE;QACTN,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAACuB,8BAA8B;YAAEd,UAAU,EAAEpB,CAAC,CAACK,IAAI,CAACe;UAAU;QACtF,CAAC;QACDJ,KAAK,EAAE;MACT;IACF,CAAC,CAAC,CAAC;IAEH;AACJ;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;IACImB,kBAAkB,EAAEtC,GAAG,CAACE,GAAG,CAAEC,CAAwC,KAAM;MACzEC,GAAG,EAAE,GAAGiB,sBAAU,aAAaC,kBAAkB,CAACnB,CAAC,CAACK,IAAI,CAACe,UAAU,CAAC,iBAClEpB,CAAC,CAACK,IAAI,CAACgB,aAAa,GACnBe,iCAAqB,EAAE;MAC1BjC,IAAI,EAAEC,0BAAe;MACrBC,IAAI,EAAE,CAAC,CAAC;MACRkB,MAAM,EAAEC,oBAAY,CAACC,IAAI;MACzBnB,GAAG,EAAHA,6BAAG;MACHC,YAAY,EAAE;QACZC,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YACJI,IAAI,EAAE,CAACE,gBAAS,CAAC0B,wBAAwB,EAAE1B,gBAAS,CAACkB,aAAa,CAAC;YACnER,aAAa,EAAErB,CAAC,CAACK,IAAI,CAACgB;UACxB;QACF,CAAC;QACDR,GAAG,EAAE,CAAC;MACR,CAAC;MACDC,SAAS,EAAE;QACTN,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAAC2B,4BAA4B;YAAElB,UAAU,EAAEpB,CAAC,CAACK,IAAI,CAACe;UAAU;QACpF,CAAC;QACDJ,KAAK,EAAE;MACT;IACF,CAAC,CAAC,CAAC;IAEH;AACJ;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;IACIuB,oBAAoB,EAAE1C,GAAG,CAACE,GAAG,CAAEC,CAAwC,KAAM;MAC3EC,GAAG,EAAE,GAAGiB,sBAAU,aAAaC,kBAAkB,CAACnB,CAAC,CAACK,IAAI,CAACe,UAAU,CAAC,iBAClEpB,CAAC,CAACK,IAAI,CAACgB,aAAa,GACnBmB,mCAAuB,EAAE;MAC5BrC,IAAI,EAAEC,0BAAe;MACrBC,IAAI,EAAE,CAAC,CAAC;MACRkB,MAAM,EAAEC,oBAAY,CAACC,IAAI;MACzBnB,GAAG,EAAHA,6BAAG;MACHC,YAAY,EAAE;QACZC,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YACJI,IAAI,EAAE,CAACE,gBAAS,CAAC0B,wBAAwB,EAAE1B,gBAAS,CAACkB,aAAa,CAAC;YACnER,aAAa,EAAErB,CAAC,CAACK,IAAI,CAACgB;UACxB;QACF,CAAC;QACDR,GAAG,EAAE,CAAC;MACR,CAAC;MACDC,SAAS,EAAE;QACTN,IAAI,EAAE;UACJC,IAAI,EAAEC,6BAAiB;UACvBL,IAAI,EAAE;YAACI,IAAI,EAAEE,gBAAS,CAAC8B,8BAA8B;YAAErB,UAAU,EAAEpB,CAAC,CAACK,IAAI,CAACe;UAAU;QACtF,CAAC;QACDJ,KAAK,EAAE;MACT;IACF,CAAC,CAAC;EACJ,CAAC;AACH","ignoreList":[]}

package/dist/services/task/digital/Digital.js

@@ -0,0 +1,78 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var _constants = require("../../../constants");
+var _Utils = require("../../core/Utils");
+var _Task = _interopRequireDefault(require("../Task"));
+var _loggerProxy = _interopRequireDefault(require("../../../logger-proxy"));
+var _MetricsManager = _interopRequireDefault(require("../../../metrics/MetricsManager"));
+var _constants2 = require("../../../metrics/constants");
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+class Digital extends _Task.default {
+  constructor(contact, data, wrapupData, agentId, consultTransferConfig) {
+    super(contact, data, {
+      isEndTaskEnabled: true,
+      isEndConsultEnabled: false,
+      isRecordingEnabled: false,
+      consultTransferConfig
+    }, wrapupData, agentId);
+  }
+
+  /**
+   * Refresh the digital task with the latest backend payload and recompute UI controls.
+   */
+  updateTaskData(newData, shouldOverwrite = false) {
+    super.updateTaskData(newData, shouldOverwrite);
+    return this;
+  }
+
+  /**
+   * This is used for incoming digital task accept by agent.
+   *
+   * @returns Promise<TaskResponse>
+   * @throws Error
+   * @example
+   * ```typescript
+   * task.accept().then(()=>{}).catch(()=>{})
+   * ```
+   */
+  async accept() {
+    try {
+      _loggerProxy.default.info(`Accepting task`, {
+        module: _constants.CC_FILE,
+        method: _constants.METHODS.ACCEPT,
+        interactionId: this.data.interactionId
+      });
+      this.metricsManager.timeEvent([_constants2.METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS, _constants2.METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED]);
+      const response = await this.contact.accept({
+        interactionId: this.data.interactionId
+      });
+      this.metricsManager.trackEvent(_constants2.METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS, {
+        taskId: this.data.interactionId,
+        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(response)
+      }, ['operational', 'behavioral', 'business']);
+      _loggerProxy.default.log(`Task accepted successfully`, {
+        module: _constants.CC_FILE,
+        method: _constants.METHODS.ACCEPT,
+        trackingId: response.trackingId,
+        interactionId: this.data.interactionId
+      });
+      return response;
+    } catch (error) {
+      const {
+        error: detailedError
+      } = (0, _Utils.getErrorDetails)(error, _constants.METHODS.ACCEPT, _constants.CC_FILE);
+      this.metricsManager.trackEvent(_constants2.METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED, {
+        taskId: this.data.interactionId,
+        error: error.toString(),
+        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(error.details || {})
+      }, ['operational', 'behavioral', 'business']);
+      throw detailedError;
+    }
+  }
+}
+exports.default = Digital;
+//# sourceMappingURL=Digital.js.map

package/dist/services/task/digital/Digital.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["_constants","require","_Utils","_Task","_interopRequireDefault","_loggerProxy","_MetricsManager","_constants2","e","__esModule","default","Digital","Task","constructor","contact","data","wrapupData","agentId","consultTransferConfig","isEndTaskEnabled","isEndConsultEnabled","isRecordingEnabled","updateTaskData","newData","shouldOverwrite","accept","LoggerProxy","info","module","CC_FILE","method","METHODS","ACCEPT","interactionId","metricsManager","timeEvent","METRIC_EVENT_NAMES","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","response","trackEvent","taskId","MetricsManager","getCommonTrackingFieldForAQMResponse","log","trackingId","error","detailedError","getErrorDetails","toString","getCommonTrackingFieldForAQMResponseFailed","details","exports"],"sources":["Digital.ts"],"sourcesContent":["import {CC_FILE, METHODS} from '../../../constants';\nimport {getErrorDetails} from '../../core/Utils';\nimport {ConsultTransferDestinationConfig, IDigital, TaskResponse, TaskData} from '../types';\nimport {WrapupData} from '../../config/types';\nimport Task from '../Task';\nimport routingContact from '../contact';\nimport LoggerProxy from '../../../logger-proxy';\nimport MetricsManager from '../../../metrics/MetricsManager';\nimport {METRIC_EVENT_NAMES} from '../../../metrics/constants';\n\nexport default class Digital extends Task implements IDigital {\n  constructor(\n    contact: ReturnType<typeof routingContact>,\n    data: TaskData,\n    wrapupData?: WrapupData,\n    agentId?: string,\n    consultTransferConfig?: ConsultTransferDestinationConfig\n  ) {\n    super(\n      contact,\n      data,\n      {\n        isEndTaskEnabled: true,\n        isEndConsultEnabled: false,\n        isRecordingEnabled: false,\n        consultTransferConfig,\n      },\n      wrapupData,\n      agentId\n    );\n  }\n\n  /**\n   * Refresh the digital task with the latest backend payload and recompute UI controls.\n   */\n  public updateTaskData(newData: TaskData, shouldOverwrite = false): IDigital {\n    super.updateTaskData(newData, shouldOverwrite);\n\n    return this;\n  }\n\n  /**\n   * This is used for incoming digital task accept by agent.\n   *\n   * @returns Promise<TaskResponse>\n   * @throws Error\n   * @example\n   * ```typescript\n   * task.accept().then(()=>{}).catch(()=>{})\n   * ```\n   */\n  public async accept(): Promise<TaskResponse> {\n    try {\n      LoggerProxy.info(`Accepting task`, {\n        module: CC_FILE,\n        method: METHODS.ACCEPT,\n        interactionId: this.data.interactionId,\n      });\n\n      this.metricsManager.timeEvent([\n        METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS,\n        METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED,\n      ]);\n\n      const response = await this.contact.accept({interactionId: this.data.interactionId});\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS,\n        {\n          taskId: this.data.interactionId,\n          ...MetricsManager.getCommonTrackingFieldForAQMResponse(response),\n        },\n        ['operational', 'behavioral', 'business']\n      );\n      LoggerProxy.log(`Task accepted successfully`, {\n        module: CC_FILE,\n        method: METHODS.ACCEPT,\n        trackingId: response.trackingId,\n        interactionId: this.data.interactionId,\n      });\n\n      return response;\n    } catch (error) {\n      const {error: detailedError} = getErrorDetails(error, METHODS.ACCEPT, CC_FILE);\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED,\n        {\n          taskId: this.data.interactionId,\n          error: error.toString(),\n          ...MetricsManager.getCommonTrackingFieldForAQMResponseFailed(error.details || {}),\n        },\n        ['operational', 'behavioral', 'business']\n      );\n      throw detailedError;\n    }\n  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