@open-mercato/core 0.10.1-develop.7717.1.2befe9c634 → 0.10.1-develop.7721.1.b5c4a00a68

package/dist/modules/staff/migrations/Migration20261009180543_staff.js

@@ -0,0 +1,42 @@
+import { Migration } from "@mikro-orm/migrations";
+import { buildEncryptionMapBackfillSql } from "@open-mercato/shared/lib/encryption/migration-backfill";
+class Migration20261009180543_staff extends Migration {
+  constructor() {
+    super(...arguments);
+    this.name = "Migration20261009180543";
+  }
+  up() {
+    this.addSql(`create table "staff_support_routing_rules" ("id" uuid not null default gen_random_uuid(), "tenant_id" uuid not null, "organization_id" uuid not null, "category_value" text null, "time_project_id" uuid not null, "is_active" boolean not null default true, "created_at" timestamptz not null, "updated_at" timestamptz not null, "deleted_at" timestamptz null, primary key ("id"));`);
+    this.addSql(`create index "staff_support_routing_rules_tenant_org_idx" on "staff_support_routing_rules" ("tenant_id", "organization_id");`);
+    this.addSql(`create unique index "staff_support_routing_rules_category_unique_idx" on "staff_support_routing_rules" ("tenant_id", "organization_id", coalesce("category_value", '')) where "deleted_at" is null;`);
+    this.addSql(`create table "staff_support_tickets" ("id" uuid not null default gen_random_uuid(), "tenant_id" uuid not null, "organization_id" uuid not null, "task_id" uuid not null, "customer_snapshot" jsonb null, "reported_by_customer_user_id" uuid null, "support_reference" text not null, "support_sequence_number" int not null, "category_value" text not null, "category_snapshot" jsonb not null, "routed_via" text not null, "customer_request_snapshot" jsonb not null, "unnotified_at" timestamptz null, "portal_status_published" text null, "created_at" timestamptz not null, "updated_at" timestamptz not null, "deleted_at" timestamptz null, primary key ("id"));`);
+    this.addSql(`create unique index "staff_support_tickets_reference_unique_idx" on "staff_support_tickets" ("tenant_id", "organization_id", "support_reference") where "deleted_at" is null;`);
+    this.addSql(`create index "staff_support_tickets_sequence_idx" on "staff_support_tickets" ("tenant_id", "organization_id", "support_sequence_number");`);
+    this.addSql(`create unique index "staff_support_tickets_task_unique_idx" on "staff_support_tickets" ("tenant_id", "organization_id", "task_id") where "deleted_at" is null;`);
+    this.addSql(`create index "staff_support_tickets_tenant_org_idx" on "staff_support_tickets" ("tenant_id", "organization_id");`);
+    this.addSql(`alter table "staff_time_projects" add "default_assignee_staff_member_id" uuid null;`);
+    this.addSql(`alter table "staff_time_project_members" add "is_assigner" boolean not null default false;`);
+    this.addSql(`create index "staff_time_project_members_assigner_idx" on "staff_time_project_members" ("tenant_id", "organization_id", "time_project_id") where "is_assigner" = true and "status" = 'active' and "deleted_at" is null;`);
+    this.addSql(`alter table "staff_time_tasks" add "source" text not null default 'internal', add "customer_id" uuid null;`);
+    this.addSql(`create index "staff_time_tasks_portal_customer_idx" on "staff_time_tasks" ("tenant_id", "organization_id", "customer_id", "updated_at") where "source" = 'portal' and "deleted_at" is null;`);
+    this.addSql(`alter table "staff_time_task_comments" add "visibility" text not null default 'internal', add "author_kind" text not null default 'staff', add "author_customer_user_id" uuid null, add "author_display_snapshot" jsonb null;`);
+    this.addSql(buildEncryptionMapBackfillSql({
+      entityId: "staff:staff_support_ticket",
+      fields: [{ field: "customer_request_snapshot" }]
+    }));
+  }
+  down() {
+    this.addSql(`drop table if exists "staff_support_tickets";`);
+    this.addSql(`drop table if exists "staff_support_routing_rules";`);
+    this.addSql(`drop index "staff_time_project_members_assigner_idx";`);
+    this.addSql(`alter table "staff_time_project_members" drop column "is_assigner";`);
+    this.addSql(`alter table "staff_time_projects" drop column "default_assignee_staff_member_id";`);
+    this.addSql(`alter table "staff_time_task_comments" drop column "visibility", drop column "author_kind", drop column "author_customer_user_id", drop column "author_display_snapshot";`);
+    this.addSql(`drop index "staff_time_tasks_portal_customer_idx";`);
+    this.addSql(`alter table "staff_time_tasks" drop column "source", drop column "customer_id";`);
+  }
+}
+export {
+  Migration20261009180543_staff
+};
+//# sourceMappingURL=Migration20261009180543_staff.js.map

package/dist/modules/staff/migrations/Migration20261009180543_staff.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/migrations/Migration20261009180543_staff.ts"],
+  "sourcesContent": ["import { Migration } from '@mikro-orm/migrations';\nimport { buildEncryptionMapBackfillSql } from '@open-mercato/shared/lib/encryption/migration-backfill';\n\nexport class Migration20261009180543_staff extends Migration {\n\n  override name = 'Migration20261009180543';\n\n  override up(): void | Promise<void> {\n    this.addSql(`create table \"staff_support_routing_rules\" (\"id\" uuid not null default gen_random_uuid(), \"tenant_id\" uuid not null, \"organization_id\" uuid not null, \"category_value\" text null, \"time_project_id\" uuid not null, \"is_active\" boolean not null default true, \"created_at\" timestamptz not null, \"updated_at\" timestamptz not null, \"deleted_at\" timestamptz null, primary key (\"id\"));`);\n    this.addSql(`create index \"staff_support_routing_rules_tenant_org_idx\" on \"staff_support_routing_rules\" (\"tenant_id\", \"organization_id\");`);\n    this.addSql(`create unique index \"staff_support_routing_rules_category_unique_idx\" on \"staff_support_routing_rules\" (\"tenant_id\", \"organization_id\", coalesce(\"category_value\", '')) where \"deleted_at\" is null;`);\n\n    this.addSql(`create table \"staff_support_tickets\" (\"id\" uuid not null default gen_random_uuid(), \"tenant_id\" uuid not null, \"organization_id\" uuid not null, \"task_id\" uuid not null, \"customer_snapshot\" jsonb null, \"reported_by_customer_user_id\" uuid null, \"support_reference\" text not null, \"support_sequence_number\" int not null, \"category_value\" text not null, \"category_snapshot\" jsonb not null, \"routed_via\" text not null, \"customer_request_snapshot\" jsonb not null, \"unnotified_at\" timestamptz null, \"portal_status_published\" text null, \"created_at\" timestamptz not null, \"updated_at\" timestamptz not null, \"deleted_at\" timestamptz null, primary key (\"id\"));`);\n    this.addSql(`create unique index \"staff_support_tickets_reference_unique_idx\" on \"staff_support_tickets\" (\"tenant_id\", \"organization_id\", \"support_reference\") where \"deleted_at\" is null;`);\n    this.addSql(`create index \"staff_support_tickets_sequence_idx\" on \"staff_support_tickets\" (\"tenant_id\", \"organization_id\", \"support_sequence_number\");`);\n    this.addSql(`create unique index \"staff_support_tickets_task_unique_idx\" on \"staff_support_tickets\" (\"tenant_id\", \"organization_id\", \"task_id\") where \"deleted_at\" is null;`);\n    this.addSql(`create index \"staff_support_tickets_tenant_org_idx\" on \"staff_support_tickets\" (\"tenant_id\", \"organization_id\");`);\n\n    this.addSql(`alter table \"staff_time_projects\" add \"default_assignee_staff_member_id\" uuid null;`);\n\n    this.addSql(`alter table \"staff_time_project_members\" add \"is_assigner\" boolean not null default false;`);\n    this.addSql(`create index \"staff_time_project_members_assigner_idx\" on \"staff_time_project_members\" (\"tenant_id\", \"organization_id\", \"time_project_id\") where \"is_assigner\" = true and \"status\" = 'active' and \"deleted_at\" is null;`);\n\n    this.addSql(`alter table \"staff_time_tasks\" add \"source\" text not null default 'internal', add \"customer_id\" uuid null;`);\n    this.addSql(`create index \"staff_time_tasks_portal_customer_idx\" on \"staff_time_tasks\" (\"tenant_id\", \"organization_id\", \"customer_id\", \"updated_at\") where \"source\" = 'portal' and \"deleted_at\" is null;`);\n\n    this.addSql(`alter table \"staff_time_task_comments\" add \"visibility\" text not null default 'internal', add \"author_kind\" text not null default 'staff', add \"author_customer_user_id\" uuid null, add \"author_display_snapshot\" jsonb null;`);\n\n    this.addSql(buildEncryptionMapBackfillSql({\n      entityId: 'staff:staff_support_ticket',\n      fields: [{ field: 'customer_request_snapshot' }],\n    }));\n  }\n\n  override down(): void | Promise<void> {\n    this.addSql(`drop table if exists \"staff_support_tickets\";`);\n    this.addSql(`drop table if exists \"staff_support_routing_rules\";`);\n\n    this.addSql(`drop index \"staff_time_project_members_assigner_idx\";`);\n    this.addSql(`alter table \"staff_time_project_members\" drop column \"is_assigner\";`);\n\n    this.addSql(`alter table \"staff_time_projects\" drop column \"default_assignee_staff_member_id\";`);\n\n    this.addSql(`alter table \"staff_time_task_comments\" drop column \"visibility\", drop column \"author_kind\", drop column \"author_customer_user_id\", drop column \"author_display_snapshot\";`);\n\n    this.addSql(`drop index \"staff_time_tasks_portal_customer_idx\";`);\n    this.addSql(`alter table \"staff_time_tasks\" drop column \"source\", drop column \"customer_id\";`);\n  }\n\n}\n"],
+  "mappings": "AAAA,SAAS,iBAAiB;AAC1B,SAAS,qCAAqC;AAEvC,MAAM,sCAAsC,UAAU;AAAA,EAAtD;AAAA;AAEL,SAAS,OAAO;AAAA;AAAA,EAEP,KAA2B;AAClC,SAAK,OAAO,yXAAyX;AACrY,SAAK,OAAO,8HAA8H;AAC1I,SAAK,OAAO,qMAAqM;AAEjN,SAAK,OAAO,4oBAA4oB;AACxpB,SAAK,OAAO,+KAA+K;AAC3L,SAAK,OAAO,2IAA2I;AACvJ,SAAK,OAAO,gKAAgK;AAC5K,SAAK,OAAO,kHAAkH;AAE9H,SAAK,OAAO,qFAAqF;AAEjG,SAAK,OAAO,4FAA4F;AACxG,SAAK,OAAO,yNAAyN;AAErO,SAAK,OAAO,4GAA4G;AACxH,SAAK,OAAO,6LAA6L;AAEzM,SAAK,OAAO,+NAA+N;AAE3O,SAAK,OAAO,8BAA8B;AAAA,MACxC,UAAU;AAAA,MACV,QAAQ,CAAC,EAAE,OAAO,4BAA4B,CAAC;AAAA,IACjD,CAAC,CAAC;AAAA,EACJ;AAAA,EAES,OAA6B;AACpC,SAAK,OAAO,+CAA+C;AAC3D,SAAK,OAAO,qDAAqD;AAEjE,SAAK,OAAO,uDAAuD;AACnE,SAAK,OAAO,qEAAqE;AAEjF,SAAK,OAAO,mFAAmF;AAE/F,SAAK,OAAO,2KAA2K;AAEvL,SAAK,OAAO,oDAAoD;AAChE,SAAK,OAAO,iFAAiF;AAAA,EAC/F;AAEF;",
+  "names": []
+}

package/dist/modules/staff/notifications.js

@@ -239,6 +239,98 @@ const notificationTypes = [
     linkHref: "/backend/staff/time-tracking/timesheet",
     expiresAfterHours: 168
     // 7 days
+  },
+  {
+    // Customer support tickets: raised for every portal ticket. The audience is the
+    // assignee (when the project default applied) plus the project's active
+    // assigners, falling back through owner and organization project managers.
+    type: "staff.support_ticket.created",
+    channels: ["in_app", "email"],
+    module: "staff",
+    titleKey: "staff.notifications.supportTicket.created.title",
+    bodyKey: "staff.notifications.supportTicket.created.body",
+    icon: "life-buoy",
+    severity: "info",
+    actions: [
+      {
+        id: "open-ticket",
+        labelKey: "staff.notifications.supportTicket.actions.open",
+        variant: "default",
+        icon: "external-link",
+        href: "/backend/staff/time-tracking/support?task={sourceEntityId}"
+      }
+    ],
+    primaryActionId: "open-ticket",
+    linkHref: "/backend/staff/time-tracking/support?task={sourceEntityId}",
+    expiresAfterHours: 336
+  },
+  {
+    type: "staff.support_ticket.customer_replied",
+    channels: ["in_app", "email"],
+    module: "staff",
+    titleKey: "staff.notifications.supportTicket.customerReplied.title",
+    bodyKey: "staff.notifications.supportTicket.customerReplied.body",
+    icon: "message-square",
+    severity: "info",
+    actions: [
+      {
+        id: "open-ticket",
+        labelKey: "staff.notifications.supportTicket.actions.open",
+        variant: "default",
+        icon: "external-link",
+        href: "/backend/staff/time-tracking/support?task={sourceEntityId}"
+      }
+    ],
+    primaryActionId: "open-ticket",
+    linkHref: "/backend/staff/time-tracking/support?task={sourceEntityId}",
+    expiresAfterHours: 336
+  },
+  {
+    // A task in the project became unassigned (released or cleared): tells the
+    // project's assigners there is claimable work.
+    type: "staff.timesheets.time_task.released",
+    channels: ["in_app"],
+    module: "staff",
+    titleKey: "staff.notifications.timeTask.released.title",
+    bodyKey: "staff.notifications.timeTask.released.body",
+    icon: "hand",
+    severity: "info",
+    actions: [
+      {
+        id: "open-task",
+        labelKey: "staff.notifications.timeTask.actions.open",
+        variant: "default",
+        icon: "external-link",
+        href: "/backend/staff/time-tracking/board?task={sourceEntityId}"
+      }
+    ],
+    primaryActionId: "open-task",
+    linkHref: "/backend/staff/time-tracking/board?task={sourceEntityId}",
+    expiresAfterHours: 168
+  },
+  {
+    // Someone else assigned the recipient to a task through the task editor. Not sent
+    // for claims (self-assignment) or for the portal default assignee, who hears
+    // about the intake once through `staff.support_ticket.created`.
+    type: "staff.timesheets.time_task.assigned",
+    channels: ["in_app"],
+    module: "staff",
+    titleKey: "staff.notifications.timeTask.assigned.title",
+    bodyKey: "staff.notifications.timeTask.assigned.body",
+    icon: "user-check",
+    severity: "info",
+    actions: [
+      {
+        id: "open-task",
+        labelKey: "staff.notifications.timeTask.actions.open",
+        variant: "default",
+        icon: "external-link",
+        href: "/backend/staff/time-tracking/board?task={sourceEntityId}"
+      }
+    ],
+    primaryActionId: "open-task",
+    linkHref: "/backend/staff/time-tracking/board?task={sourceEntityId}",
+    expiresAfterHours: 168
   }
 ];
 var notifications_default = notificationTypes;

package/dist/modules/staff/notifications.js.map

@@ -1,7 +1,7 @@
 {
   "version": 3,
   "sources": ["../../../src/modules/staff/notifications.ts"],
-  "sourcesContent": ["import type { NotificationTypeDefinition } from '@open-mercato/shared/modules/notifications/types'\n\nexport const notificationTypes: NotificationTypeDefinition[] = [\n  {\n    type: 'staff.leave_request.pending',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.pending.title',\n    bodyKey: 'staff.notifications.leaveRequest.pending.body',\n    icon: 'calendar-off',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'approve',\n        labelKey: 'staff.notifications.leaveRequest.actions.approve',\n        variant: 'default',\n        icon: 'check',\n        commandId: 'staff.leave-requests.accept',\n      },\n      {\n        id: 'reject',\n        labelKey: 'staff.notifications.leaveRequest.actions.reject',\n        variant: 'destructive',\n        icon: 'x',\n        commandId: 'staff.leave-requests.reject',\n      },\n    ],\n    primaryActionId: 'approve',\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168,\n  },\n  {\n    type: 'staff.leave_request.approved',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.approved.title',\n    bodyKey: 'staff.notifications.leaveRequest.approved.body',\n    icon: 'calendar-check',\n    severity: 'success',\n    actions: [\n      {\n        id: 'view',\n        labelKey: 'common.view',\n        variant: 'outline',\n        href: '/backend/staff/leave-requests/{sourceEntityId}',\n        icon: 'external-link',\n      },\n    ],\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    type: 'staff.leave_request.rejected',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.rejected.title',\n    bodyKey: 'staff.notifications.leaveRequest.rejected.body',\n    icon: 'calendar-x',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'view',\n        labelKey: 'common.view',\n        variant: 'outline',\n        href: '/backend/staff/leave-requests/{sourceEntityId}',\n        icon: 'external-link',\n      },\n    ],\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    // Spec D-6: the \"Request access\" button on screens 2 and 17 raises a real\n    // notification for every `staff.timesheets.projects.manage` holder. The\n    // subscriber overrides `linkHref` with the requester-specific deep link so\n    // the project team drawer opens with the requester pre-selected.\n    type: 'staff.timesheets.project_access.requested',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeProjectAccess.requested.title',\n    bodyKey: 'staff.notifications.timeProjectAccess.requested.body',\n    icon: 'user-plus',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-team',\n        labelKey: 'staff.notifications.timeProjectAccess.actions.openTeam',\n        variant: 'default',\n        icon: 'users',\n        href: '/backend/staff/time-tracking/projects/{sourceEntityId}?panel=team',\n      },\n    ],\n    primaryActionId: 'open-team',\n    linkHref: '/backend/staff/time-tracking/projects',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    // Screen 4 budget card: \"Ostrzezenie przy 80% i 100% wykorzystania\". One type\n    // covers both thresholds \u2014 the subscriber raises the severity to `error` for the\n    // 100% crossing and carries the numbers in `bodyVariables`, so the two alerts\n    // read differently without splitting the notification id.\n    type: 'staff.timesheets.time_project.budget_threshold_reached',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeProjectBudget.thresholdReached.title',\n    bodyKey: 'staff.notifications.timeProjectBudget.thresholdReached.body',\n    icon: 'gauge',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-project',\n        labelKey: 'staff.notifications.timeProjectBudget.actions.openProject',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/projects/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-project',\n    linkHref: '/backend/staff/time-tracking/projects/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48. Raised by `subscribers/time-report-approved-notification.ts` when a\n     * report is closed \u2014 closing IS the approval in this module: it freezes every\n     * per-entry value and locks the entries, and `staff.timesheets.lock` is the\n     * feature that gates it. The recipient is the person who drafted the report,\n     * who otherwise learns about it only by reopening the screen.\n     */\n    type: 'staff.timesheets.time_report.approved',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeReport.approved.title',\n    bodyKey: 'staff.notifications.timeReport.approved.body',\n    icon: 'file-check',\n    severity: 'success',\n    actions: [\n      {\n        id: 'open-report',\n        labelKey: 'staff.notifications.timeReport.actions.openReport',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-report',\n    linkHref: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. The module has exactly one report\n     * transition \u2014 draft \u2192 closed \u2014 so there is no \"submitted, awaiting a second\n     * pair of eyes\" state for core to announce. This id exists so the multi-step\n     * approval a `registerReportApprovalPolicy` contribution (EP-41) implements\n     * has a published notification to raise instead of inventing its own, and so\n     * the renderer and delivery preferences are already in place when it does.\n     */\n    type: 'staff.timesheets.time_report.ready_for_approval',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeReport.readyForApproval.title',\n    bodyKey: 'staff.notifications.timeReport.readyForApproval.body',\n    icon: 'file-clock',\n    severity: 'info',\n    actions: [\n      {\n        id: 'review-report',\n        labelKey: 'staff.notifications.timeReport.actions.reviewReport',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'review-report',\n    linkHref: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. \"This timer has been running for six\n     * hours\" needs something that wakes up on a schedule and looks at open\n     * timers; the module ships no periodic job and inventing one to justify an id\n     * would be the tail wagging the dog. The id is the contract for a module that\n     * does ship one.\n     */\n    type: 'staff.timesheets.time_entry.timer_running_long',\n    channels: ['in_app'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeEntryTimer.runningLong.title',\n    bodyKey: 'staff.notifications.timeEntryTimer.runningLong.body',\n    icon: 'timer',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-timesheet',\n        labelKey: 'staff.notifications.timesheet.actions.openTimesheet',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/timesheet',\n      },\n    ],\n    primaryActionId: 'open-timesheet',\n    linkHref: '/backend/staff/time-tracking/timesheet',\n    expiresAfterHours: 24,\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. Whether a period is \"incomplete\" is\n     * the capacity provider's question (EP-40), and the built-in provider spreads\n     * one flat daily number over the caller's working days on demand \u2014 it has no\n     * schedule and no opinion about when to complain. A contributed provider that\n     * knows contract hours and leave is the thing that can raise this honestly.\n     */\n    type: 'staff.timesheets.timesheet.period_incomplete',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timesheet.periodIncomplete.title',\n    bodyKey: 'staff.notifications.timesheet.periodIncomplete.body',\n    icon: 'calendar-clock',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-timesheet',\n        labelKey: 'staff.notifications.timesheet.actions.openTimesheet',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/timesheet',\n      },\n    ],\n    primaryActionId: 'open-timesheet',\n    linkHref: '/backend/staff/time-tracking/timesheet',\n    expiresAfterHours: 168, // 7 days\n  },\n]\n\nexport default notificationTypes\n"],
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+  "sourcesContent": ["import type { NotificationTypeDefinition } from '@open-mercato/shared/modules/notifications/types'\n\nexport const notificationTypes: NotificationTypeDefinition[] = [\n  {\n    type: 'staff.leave_request.pending',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.pending.title',\n    bodyKey: 'staff.notifications.leaveRequest.pending.body',\n    icon: 'calendar-off',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'approve',\n        labelKey: 'staff.notifications.leaveRequest.actions.approve',\n        variant: 'default',\n        icon: 'check',\n        commandId: 'staff.leave-requests.accept',\n      },\n      {\n        id: 'reject',\n        labelKey: 'staff.notifications.leaveRequest.actions.reject',\n        variant: 'destructive',\n        icon: 'x',\n        commandId: 'staff.leave-requests.reject',\n      },\n    ],\n    primaryActionId: 'approve',\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168,\n  },\n  {\n    type: 'staff.leave_request.approved',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.approved.title',\n    bodyKey: 'staff.notifications.leaveRequest.approved.body',\n    icon: 'calendar-check',\n    severity: 'success',\n    actions: [\n      {\n        id: 'view',\n        labelKey: 'common.view',\n        variant: 'outline',\n        href: '/backend/staff/leave-requests/{sourceEntityId}',\n        icon: 'external-link',\n      },\n    ],\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    type: 'staff.leave_request.rejected',\n    // Ships without push \u2014 operators re-enable it per type from the Notification Delivery settings.\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.leaveRequest.rejected.title',\n    bodyKey: 'staff.notifications.leaveRequest.rejected.body',\n    icon: 'calendar-x',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'view',\n        labelKey: 'common.view',\n        variant: 'outline',\n        href: '/backend/staff/leave-requests/{sourceEntityId}',\n        icon: 'external-link',\n      },\n    ],\n    linkHref: '/backend/staff/leave-requests/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    // Spec D-6: the \"Request access\" button on screens 2 and 17 raises a real\n    // notification for every `staff.timesheets.projects.manage` holder. The\n    // subscriber overrides `linkHref` with the requester-specific deep link so\n    // the project team drawer opens with the requester pre-selected.\n    type: 'staff.timesheets.project_access.requested',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeProjectAccess.requested.title',\n    bodyKey: 'staff.notifications.timeProjectAccess.requested.body',\n    icon: 'user-plus',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-team',\n        labelKey: 'staff.notifications.timeProjectAccess.actions.openTeam',\n        variant: 'default',\n        icon: 'users',\n        href: '/backend/staff/time-tracking/projects/{sourceEntityId}?panel=team',\n      },\n    ],\n    primaryActionId: 'open-team',\n    linkHref: '/backend/staff/time-tracking/projects',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    // Screen 4 budget card: \"Ostrzezenie przy 80% i 100% wykorzystania\". One type\n    // covers both thresholds \u2014 the subscriber raises the severity to `error` for the\n    // 100% crossing and carries the numbers in `bodyVariables`, so the two alerts\n    // read differently without splitting the notification id.\n    type: 'staff.timesheets.time_project.budget_threshold_reached',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeProjectBudget.thresholdReached.title',\n    bodyKey: 'staff.notifications.timeProjectBudget.thresholdReached.body',\n    icon: 'gauge',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-project',\n        labelKey: 'staff.notifications.timeProjectBudget.actions.openProject',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/projects/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-project',\n    linkHref: '/backend/staff/time-tracking/projects/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48. Raised by `subscribers/time-report-approved-notification.ts` when a\n     * report is closed \u2014 closing IS the approval in this module: it freezes every\n     * per-entry value and locks the entries, and `staff.timesheets.lock` is the\n     * feature that gates it. The recipient is the person who drafted the report,\n     * who otherwise learns about it only by reopening the screen.\n     */\n    type: 'staff.timesheets.time_report.approved',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeReport.approved.title',\n    bodyKey: 'staff.notifications.timeReport.approved.body',\n    icon: 'file-check',\n    severity: 'success',\n    actions: [\n      {\n        id: 'open-report',\n        labelKey: 'staff.notifications.timeReport.actions.openReport',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-report',\n    linkHref: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. The module has exactly one report\n     * transition \u2014 draft \u2192 closed \u2014 so there is no \"submitted, awaiting a second\n     * pair of eyes\" state for core to announce. This id exists so the multi-step\n     * approval a `registerReportApprovalPolicy` contribution (EP-41) implements\n     * has a published notification to raise instead of inventing its own, and so\n     * the renderer and delivery preferences are already in place when it does.\n     */\n    type: 'staff.timesheets.time_report.ready_for_approval',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeReport.readyForApproval.title',\n    bodyKey: 'staff.notifications.timeReport.readyForApproval.body',\n    icon: 'file-clock',\n    severity: 'info',\n    actions: [\n      {\n        id: 'review-report',\n        labelKey: 'staff.notifications.timeReport.actions.reviewReport',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'review-report',\n    linkHref: '/backend/staff/time-tracking/reports/{sourceEntityId}',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. \"This timer has been running for six\n     * hours\" needs something that wakes up on a schedule and looks at open\n     * timers; the module ships no periodic job and inventing one to justify an id\n     * would be the tail wagging the dog. The id is the contract for a module that\n     * does ship one.\n     */\n    type: 'staff.timesheets.time_entry.timer_running_long',\n    channels: ['in_app'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeEntryTimer.runningLong.title',\n    bodyKey: 'staff.notifications.timeEntryTimer.runningLong.body',\n    icon: 'timer',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-timesheet',\n        labelKey: 'staff.notifications.timesheet.actions.openTimesheet',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/timesheet',\n      },\n    ],\n    primaryActionId: 'open-timesheet',\n    linkHref: '/backend/staff/time-tracking/timesheet',\n    expiresAfterHours: 24,\n  },\n  {\n    /**\n     * EP-48, contributable-only by design. Whether a period is \"incomplete\" is\n     * the capacity provider's question (EP-40), and the built-in provider spreads\n     * one flat daily number over the caller's working days on demand \u2014 it has no\n     * schedule and no opinion about when to complain. A contributed provider that\n     * knows contract hours and leave is the thing that can raise this honestly.\n     */\n    type: 'staff.timesheets.timesheet.period_incomplete',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timesheet.periodIncomplete.title',\n    bodyKey: 'staff.notifications.timesheet.periodIncomplete.body',\n    icon: 'calendar-clock',\n    severity: 'warning',\n    actions: [\n      {\n        id: 'open-timesheet',\n        labelKey: 'staff.notifications.timesheet.actions.openTimesheet',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/timesheet',\n      },\n    ],\n    primaryActionId: 'open-timesheet',\n    linkHref: '/backend/staff/time-tracking/timesheet',\n    expiresAfterHours: 168, // 7 days\n  },\n  {\n    // Customer support tickets: raised for every portal ticket. The audience is the\n    // assignee (when the project default applied) plus the project's active\n    // assigners, falling back through owner and organization project managers.\n    type: 'staff.support_ticket.created',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.supportTicket.created.title',\n    bodyKey: 'staff.notifications.supportTicket.created.body',\n    icon: 'life-buoy',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-ticket',\n        labelKey: 'staff.notifications.supportTicket.actions.open',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/support?task={sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-ticket',\n    linkHref: '/backend/staff/time-tracking/support?task={sourceEntityId}',\n    expiresAfterHours: 336,\n  },\n  {\n    type: 'staff.support_ticket.customer_replied',\n    channels: ['in_app', 'email'],\n    module: 'staff',\n    titleKey: 'staff.notifications.supportTicket.customerReplied.title',\n    bodyKey: 'staff.notifications.supportTicket.customerReplied.body',\n    icon: 'message-square',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-ticket',\n        labelKey: 'staff.notifications.supportTicket.actions.open',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/support?task={sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-ticket',\n    linkHref: '/backend/staff/time-tracking/support?task={sourceEntityId}',\n    expiresAfterHours: 336,\n  },\n  {\n    // A task in the project became unassigned (released or cleared): tells the\n    // project's assigners there is claimable work.\n    type: 'staff.timesheets.time_task.released',\n    channels: ['in_app'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeTask.released.title',\n    bodyKey: 'staff.notifications.timeTask.released.body',\n    icon: 'hand',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-task',\n        labelKey: 'staff.notifications.timeTask.actions.open',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/board?task={sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-task',\n    linkHref: '/backend/staff/time-tracking/board?task={sourceEntityId}',\n    expiresAfterHours: 168,\n  },\n  {\n    // Someone else assigned the recipient to a task through the task editor. Not sent\n    // for claims (self-assignment) or for the portal default assignee, who hears\n    // about the intake once through `staff.support_ticket.created`.\n    type: 'staff.timesheets.time_task.assigned',\n    channels: ['in_app'],\n    module: 'staff',\n    titleKey: 'staff.notifications.timeTask.assigned.title',\n    bodyKey: 'staff.notifications.timeTask.assigned.body',\n    icon: 'user-check',\n    severity: 'info',\n    actions: [\n      {\n        id: 'open-task',\n        labelKey: 'staff.notifications.timeTask.actions.open',\n        variant: 'default',\n        icon: 'external-link',\n        href: '/backend/staff/time-tracking/board?task={sourceEntityId}',\n      },\n    ],\n    primaryActionId: 'open-task',\n    linkHref: '/backend/staff/time-tracking/board?task={sourceEntityId}',\n    expiresAfterHours: 168,\n  },\n]\n\nexport default notificationTypes\n"],
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package/dist/modules/staff/setup.js

@@ -1,6 +1,8 @@
 import { appendWidgetsToRoles } from "@open-mercato/core/modules/dashboards/lib/role-widgets";
 import { seedStaffAddressTypes, seedStaffTeamExamples } from "./lib/seeds.js";
 import { seedStaffTimeTrackingExamples } from "./lib/timeTrackingSeeds.js";
+import { resolveContainerProjectCodeGenerator, seedSupportDefaults } from "./lib/support/seedDefaults.js";
+import { resolveTranslations } from "@open-mercato/shared/lib/i18n/server";
 const TIMESHEETS_DASHBOARD_WIDGET_IDS = [
   "staff.timesheets.timeReporting",
   "staff.timesheets.hoursByProject"
@@ -9,6 +11,8 @@ const setup = {
   seedDefaults: async (ctx) => {
     const scope = { tenantId: ctx.tenantId, organizationId: ctx.organizationId };
     await seedStaffAddressTypes(ctx.em, scope);
+    const { translate } = await resolveTranslations();
+    await seedSupportDefaults(ctx.em, scope, { translate, generateCode: resolveContainerProjectCodeGenerator(ctx.container) });
     await appendWidgetsToRoles(ctx.em, {
       tenantId: ctx.tenantId,
       organizationId: ctx.organizationId,
@@ -48,8 +52,8 @@ const setup = {
    * `portal_admin` holds `portal.*` and needs no entry.
    */
   defaultCustomerRoleFeatures: {
-    buyer: ["portal.time_reports.view"],
-    viewer: ["portal.time_reports.view"]
+    buyer: ["portal.time_reports.view", "portal.support_tickets.view", "portal.support_tickets.manage"],
+    viewer: ["portal.time_reports.view", "portal.support_tickets.view"]
   }
 };
 var setup_default = setup;

package/dist/modules/staff/setup.js.map

@@ -1,7 +1,7 @@
 {
   "version": 3,
   "sources": ["../../../src/modules/staff/setup.ts"],
-  "sourcesContent": ["import type { ModuleSetupConfig } from '@open-mercato/shared/modules/setup'\nimport { appendWidgetsToRoles } from '@open-mercato/core/modules/dashboards/lib/role-widgets'\nimport { seedStaffAddressTypes, seedStaffTeamExamples } from './lib/seeds'\nimport { seedStaffTimeTrackingExamples } from './lib/timeTrackingSeeds'\n\nconst TIMESHEETS_DASHBOARD_WIDGET_IDS = [\n  'staff.timesheets.timeReporting',\n  'staff.timesheets.hoursByProject',\n]\n\nexport const setup: ModuleSetupConfig = {\n  seedDefaults: async (ctx) => {\n    const scope = { tenantId: ctx.tenantId, organizationId: ctx.organizationId }\n    await seedStaffAddressTypes(ctx.em, scope)\n    await appendWidgetsToRoles(ctx.em, {\n      tenantId: ctx.tenantId,\n      organizationId: ctx.organizationId,\n      roleNames: ['superadmin', 'admin', 'employee'],\n      widgetIds: TIMESHEETS_DASHBOARD_WIDGET_IDS,\n    })\n  },\n\n  seedExamples: async (ctx) => {\n    const scope = { tenantId: ctx.tenantId, organizationId: ctx.organizationId }\n    await seedStaffTeamExamples(ctx.em, scope)\n    // Runs after the team examples because every project it staffs, every task it\n    // assigns and every hour it logs points at a staff member those seeds create.\n    await seedStaffTimeTrackingExamples(ctx.em, scope)\n  },\n\n  defaultRoleFeatures: {\n    admin: ['staff.*', 'staff.leave_requests.manage'],\n    employee: [\n      'staff.leave_requests.send',\n      'staff.my_availability.view',\n      'staff.my_availability.manage',\n      'staff.my_leave_requests.view',\n      'staff.my_leave_requests.send',\n      'staff.timesheets.view',\n      'staff.timesheets.manage_own',\n      'staff.timesheets.projects.view',\n      'staff.timesheets.tasks.view',\n      'staff.timesheets.tasks.manage',\n      'staff.timesheets.rates.view',\n    ],\n  },\n\n  /**\n   * EP-50. `portal.time_reports.view` is a **customer** feature, granted through\n   * `CustomerRoleAcl`, and it is deliberately absent from `acl.ts` \u2014 that file is\n   * the staff feature catalog and the two namespaces are graded by different RBAC\n   * services.\n   *\n   * `viewer` gets it as well as `buyer`: reading the hours already delivered is a\n   * read, and a client who may see their invoices may see what they paid for.\n   * `portal_admin` holds `portal.*` and needs no entry.\n   */\n  defaultCustomerRoleFeatures: {\n    buyer: ['portal.time_reports.view'],\n    viewer: ['portal.time_reports.view'],\n  },\n}\n\nexport default setup\n"],
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+  "sourcesContent": ["import type { ModuleSetupConfig } from '@open-mercato/shared/modules/setup'\nimport { appendWidgetsToRoles } from '@open-mercato/core/modules/dashboards/lib/role-widgets'\nimport { seedStaffAddressTypes, seedStaffTeamExamples } from './lib/seeds'\nimport { seedStaffTimeTrackingExamples } from './lib/timeTrackingSeeds'\nimport { resolveContainerProjectCodeGenerator, seedSupportDefaults } from './lib/support/seedDefaults'\nimport { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'\n\nconst TIMESHEETS_DASHBOARD_WIDGET_IDS = [\n  'staff.timesheets.timeReporting',\n  'staff.timesheets.hoursByProject',\n]\n\nexport const setup: ModuleSetupConfig = {\n  seedDefaults: async (ctx) => {\n    const scope = { tenantId: ctx.tenantId, organizationId: ctx.organizationId }\n    await seedStaffAddressTypes(ctx.em, scope)\n    const { translate } = await resolveTranslations()\n    await seedSupportDefaults(ctx.em, scope, { translate, generateCode: resolveContainerProjectCodeGenerator(ctx.container) })\n    await appendWidgetsToRoles(ctx.em, {\n      tenantId: ctx.tenantId,\n      organizationId: ctx.organizationId,\n      roleNames: ['superadmin', 'admin', 'employee'],\n      widgetIds: TIMESHEETS_DASHBOARD_WIDGET_IDS,\n    })\n  },\n\n  seedExamples: async (ctx) => {\n    const scope = { tenantId: ctx.tenantId, organizationId: ctx.organizationId }\n    await seedStaffTeamExamples(ctx.em, scope)\n    // Runs after the team examples because every project it staffs, every task it\n    // assigns and every hour it logs points at a staff member those seeds create.\n    await seedStaffTimeTrackingExamples(ctx.em, scope)\n  },\n\n  defaultRoleFeatures: {\n    admin: ['staff.*', 'staff.leave_requests.manage'],\n    employee: [\n      'staff.leave_requests.send',\n      'staff.my_availability.view',\n      'staff.my_availability.manage',\n      'staff.my_leave_requests.view',\n      'staff.my_leave_requests.send',\n      'staff.timesheets.view',\n      'staff.timesheets.manage_own',\n      'staff.timesheets.projects.view',\n      'staff.timesheets.tasks.view',\n      'staff.timesheets.tasks.manage',\n      'staff.timesheets.rates.view',\n    ],\n  },\n\n  /**\n   * EP-50. `portal.time_reports.view` is a **customer** feature, granted through\n   * `CustomerRoleAcl`, and it is deliberately absent from `acl.ts` \u2014 that file is\n   * the staff feature catalog and the two namespaces are graded by different RBAC\n   * services.\n   *\n   * `viewer` gets it as well as `buyer`: reading the hours already delivered is a\n   * read, and a client who may see their invoices may see what they paid for.\n   * `portal_admin` holds `portal.*` and needs no entry.\n   */\n  defaultCustomerRoleFeatures: {\n    buyer: ['portal.time_reports.view', 'portal.support_tickets.view', 'portal.support_tickets.manage'],\n    viewer: ['portal.time_reports.view', 'portal.support_tickets.view'],\n  },\n}\n\nexport default setup\n"],
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package/dist/modules/staff/subscribers/support-portal-comment-created.js

@@ -0,0 +1,26 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
+import { publishTicketReply, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-comment-created" });
+const metadata = {
+  event: "staff.timesheets.time_task_comment.created",
+  persistent: false,
+  id: "staff:support-portal-comment-created"
+};
+async function handle(payload, ctx) {
+  try {
+    if (payload.portalVisible !== true) return;
+    const scope = readEventScope(payload);
+    const commentId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !commentId) return;
+    await publishTicketReply(ctx.resolve("em").fork(), commentId, scope);
+  } catch (err) {
+    logger.error("staff:support-portal-comment-created failed", { err, id: payload?.id ?? null });
+    getTelemetryRuntime()?.reportError(err, { module: "staff", code: "staff.support_portal_comment_created_failed" });
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-comment-created.js.map

package/dist/modules/staff/subscribers/support-portal-comment-created.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-comment-created.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { publishTicketReply, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-comment-created' })\n\n/**\n * Ephemeral on purpose: `portal_updated` is portal-only, and the event bus does not\n * relay portal-only events across processes (open issue #2973). Run inline in the web\n * process that executed the command, where the portal SSE stream lives. Make this\n * persistent again once #2973 lands.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task_comment.created',\n  persistent: false,\n  id: 'staff:support-portal-comment-created',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    if (payload.portalVisible !== true) return\n    const scope = readEventScope(payload)\n    const commentId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !commentId) return\n    await publishTicketReply((ctx.resolve('em') as EntityManager).fork(), commentId, scope)\n  } catch (err) {\n    logger.error('staff:support-portal-comment-created failed', { err, id: payload?.id ?? null })\n    getTelemetryRuntime()?.reportError(err, { module: 'staff', code: 'staff.support_portal_comment_created_failed' })\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AACpC,SAAS,oBAAoB,sBAAsB;AAEnD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,6CAA6C,CAAC;AAQ/F,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,QAAI,QAAQ,kBAAkB,KAAM;AACpC,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,YAAY,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAChE,QAAI,CAAC,SAAS,CAAC,UAAW;AAC1B,UAAM,mBAAoB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,WAAW,KAAK;AAAA,EACxF,SAAS,KAAK;AACZ,WAAO,MAAM,+CAA+C,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AAC5F,wBAAoB,GAAG,YAAY,KAAK,EAAE,QAAQ,SAAS,MAAM,8CAA8C,CAAC;AAAA,EAClH;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-portal-comment-deleted.js

@@ -0,0 +1,26 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
+import { publishTicketReply, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-comment-deleted" });
+const metadata = {
+  event: "staff.timesheets.time_task_comment.deleted",
+  persistent: false,
+  id: "staff:support-portal-comment-deleted"
+};
+async function handle(payload, ctx) {
+  try {
+    if (payload.portalVisible !== true) return;
+    const scope = readEventScope(payload);
+    const commentId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !commentId) return;
+    await publishTicketReply(ctx.resolve("em").fork(), commentId, scope);
+  } catch (err) {
+    logger.error("staff:support-portal-comment-deleted failed", { err, id: payload?.id ?? null });
+    getTelemetryRuntime()?.reportError(err, { module: "staff", code: "staff.support_portal_comment_deleted_failed" });
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-comment-deleted.js.map

package/dist/modules/staff/subscribers/support-portal-comment-deleted.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-comment-deleted.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { publishTicketReply, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-comment-deleted' })\n\n/**\n * Ephemeral on purpose: `portal_updated` is portal-only, and the event bus does not\n * relay portal-only events across processes (open issue #2973). Run inline in the web\n * process that executed the command, where the portal SSE stream lives. Make this\n * persistent again once #2973 lands.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task_comment.deleted',\n  persistent: false,\n  id: 'staff:support-portal-comment-deleted',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    if (payload.portalVisible !== true) return\n    const scope = readEventScope(payload)\n    const commentId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !commentId) return\n    await publishTicketReply((ctx.resolve('em') as EntityManager).fork(), commentId, scope)\n  } catch (err) {\n    logger.error('staff:support-portal-comment-deleted failed', { err, id: payload?.id ?? null })\n    getTelemetryRuntime()?.reportError(err, { module: 'staff', code: 'staff.support_portal_comment_deleted_failed' })\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AACpC,SAAS,oBAAoB,sBAAsB;AAEnD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,6CAA6C,CAAC;AAQ/F,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,QAAI,QAAQ,kBAAkB,KAAM;AACpC,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,YAAY,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAChE,QAAI,CAAC,SAAS,CAAC,UAAW;AAC1B,UAAM,mBAAoB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,WAAW,KAAK;AAAA,EACxF,SAAS,KAAK;AACZ,WAAO,MAAM,+CAA+C,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AAC5F,wBAAoB,GAAG,YAAY,KAAK,EAAE,QAAQ,SAAS,MAAM,8CAA8C,CAAC;AAAA,EAClH;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-portal-comment-updated.js

@@ -0,0 +1,26 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
+import { publishTicketReply, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-comment-updated" });
+const metadata = {
+  event: "staff.timesheets.time_task_comment.updated",
+  persistent: false,
+  id: "staff:support-portal-comment-updated"
+};
+async function handle(payload, ctx) {
+  try {
+    if (payload.portalVisible !== true) return;
+    const scope = readEventScope(payload);
+    const commentId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !commentId) return;
+    await publishTicketReply(ctx.resolve("em").fork(), commentId, scope);
+  } catch (err) {
+    logger.error("staff:support-portal-comment-updated failed", { err, id: payload?.id ?? null });
+    getTelemetryRuntime()?.reportError(err, { module: "staff", code: "staff.support_portal_comment_updated_failed" });
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-comment-updated.js.map

package/dist/modules/staff/subscribers/support-portal-comment-updated.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-comment-updated.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { publishTicketReply, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-comment-updated' })\n\n/**\n * Ephemeral on purpose: `portal_updated` is portal-only, and the event bus does not\n * relay portal-only events across processes (open issue #2973). Run inline in the web\n * process that executed the command, where the portal SSE stream lives. Make this\n * persistent again once #2973 lands.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task_comment.updated',\n  persistent: false,\n  id: 'staff:support-portal-comment-updated',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    if (payload.portalVisible !== true) return\n    const scope = readEventScope(payload)\n    const commentId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !commentId) return\n    await publishTicketReply((ctx.resolve('em') as EntityManager).fork(), commentId, scope)\n  } catch (err) {\n    logger.error('staff:support-portal-comment-updated failed', { err, id: payload?.id ?? null })\n    getTelemetryRuntime()?.reportError(err, { module: 'staff', code: 'staff.support_portal_comment_updated_failed' })\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AACpC,SAAS,oBAAoB,sBAAsB;AAEnD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,6CAA6C,CAAC;AAQ/F,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,QAAI,QAAQ,kBAAkB,KAAM;AACpC,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,YAAY,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAChE,QAAI,CAAC,SAAS,CAAC,UAAW;AAC1B,UAAM,mBAAoB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,WAAW,KAAK;AAAA,EACxF,SAAS,KAAK;AACZ,WAAO,MAAM,+CAA+C,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AAC5F,wBAAoB,GAAG,YAAY,KAAK,EAAE,QAAQ,SAAS,MAAM,8CAA8C,CAAC;AAAA,EAClH;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-portal-status-column-updated.js

@@ -0,0 +1,24 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { fanOutStatusColumn, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-status-column-updated" });
+const metadata = {
+  event: "staff.timesheets.time_task_status.updated",
+  persistent: true,
+  id: "staff:support-portal-status-column-updated"
+};
+async function handle(payload, ctx) {
+  try {
+    const scope = readEventScope(payload);
+    const statusId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !statusId) return;
+    await fanOutStatusColumn(ctx.resolve("em").fork(), statusId, scope);
+  } catch (err) {
+    logger.error("staff:support-portal-status-column-updated failed", { err, id: payload?.id ?? null });
+    throw err;
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-status-column-updated.js.map

package/dist/modules/staff/subscribers/support-portal-status-column-updated.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-status-column-updated.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { fanOutStatusColumn, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-status-column-updated' })\n\n/**\n * Persistent, unlike the other support-portal subscribers: re-deriving every portal\n * ticket in a column is the one potentially expensive fan-out, so it runs on the\n * queue (retried on failure; `publishTaskPortalStatus` is compare-and-publish, so a\n * retry is idempotent) instead of inside the admin's request. Column flag edits are\n * rare, and until #2973 lands a `portal_updated` emitted from the worker may not\n * reach an open portal page live; the portal derives status on read, so the page is\n * correct on its next load.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task_status.updated',\n  persistent: true,\n  id: 'staff:support-portal-status-column-updated',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    const scope = readEventScope(payload)\n    const statusId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !statusId) return\n    await fanOutStatusColumn((ctx.resolve('em') as EntityManager).fork(), statusId, scope)\n  } catch (err) {\n    logger.error('staff:support-portal-status-column-updated failed', { err, id: payload?.id ?? null })\n    throw err\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,oBAAoB,sBAAsB;AAEnD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,mDAAmD,CAAC;AAWrG,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,WAAW,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAC/D,QAAI,CAAC,SAAS,CAAC,SAAU;AACzB,UAAM,mBAAoB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,UAAU,KAAK;AAAA,EACvF,SAAS,KAAK;AACZ,WAAO,MAAM,qDAAqD,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AAClG,UAAM;AAAA,EACR;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-portal-task-status-changed.js

@@ -0,0 +1,25 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
+import { publishTaskPortalStatus, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-task-status-changed" });
+const metadata = {
+  event: "staff.timesheets.time_task.status_changed",
+  persistent: false,
+  id: "staff:support-portal-task-status-changed"
+};
+async function handle(payload, ctx) {
+  try {
+    const scope = readEventScope(payload);
+    const taskId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !taskId) return;
+    await publishTaskPortalStatus(ctx.resolve("em").fork(), taskId, scope, { always: true });
+  } catch (err) {
+    logger.error("staff:support-portal-task-status-changed failed", { err, id: payload?.id ?? null });
+    getTelemetryRuntime()?.reportError(err, { module: "staff", code: "staff.support_portal_task_status_changed_failed" });
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-task-status-changed.js.map

package/dist/modules/staff/subscribers/support-portal-task-status-changed.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-task-status-changed.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { publishTaskPortalStatus, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-task-status-changed' })\n\n/**\n * Ephemeral on purpose: `portal_updated` is portal-only, and the event bus does not\n * relay portal-only events across processes (open issue #2973). Run inline in the web\n * process that executed the command, where the portal SSE stream lives. Make this\n * persistent again once #2973 lands.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task.status_changed',\n  persistent: false,\n  id: 'staff:support-portal-task-status-changed',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    const scope = readEventScope(payload)\n    const taskId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !taskId) return\n    await publishTaskPortalStatus((ctx.resolve('em') as EntityManager).fork(), taskId, scope, { always: true })\n  } catch (err) {\n    logger.error('staff:support-portal-task-status-changed failed', { err, id: payload?.id ?? null })\n    getTelemetryRuntime()?.reportError(err, { module: 'staff', code: 'staff.support_portal_task_status_changed_failed' })\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AACpC,SAAS,yBAAyB,sBAAsB;AAExD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,iDAAiD,CAAC;AAQnG,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,SAAS,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAC7D,QAAI,CAAC,SAAS,CAAC,OAAQ;AACvB,UAAM,wBAAyB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,QAAQ,OAAO,EAAE,QAAQ,KAAK,CAAC;AAAA,EAC5G,SAAS,KAAK;AACZ,WAAO,MAAM,mDAAmD,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AAChG,wBAAoB,GAAG,YAAY,KAAK,EAAE,QAAQ,SAAS,MAAM,kDAAkD,CAAC;AAAA,EACtH;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-portal-task-updated.js

@@ -0,0 +1,25 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
+import { publishTaskPortalStatus, readEventScope } from "../lib/support/portalBroadcast.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-portal-task-updated" });
+const metadata = {
+  event: "staff.timesheets.time_task.updated",
+  persistent: false,
+  id: "staff:support-portal-task-updated"
+};
+async function handle(payload, ctx) {
+  try {
+    const scope = readEventScope(payload);
+    const taskId = typeof payload.id === "string" ? payload.id : null;
+    if (!scope || !taskId) return;
+    await publishTaskPortalStatus(ctx.resolve("em").fork(), taskId, scope);
+  } catch (err) {
+    logger.error("staff:support-portal-task-updated failed", { err, id: payload?.id ?? null });
+    getTelemetryRuntime()?.reportError(err, { module: "staff", code: "staff.support_portal_task_updated_failed" });
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-portal-task-updated.js.map

package/dist/modules/staff/subscribers/support-portal-task-updated.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-portal-task-updated.ts"],
+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { createLogger } from '@open-mercato/shared/lib/logger'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { publishTaskPortalStatus, readEventScope } from '../lib/support/portalBroadcast'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-portal-task-updated' })\n\n/**\n * Ephemeral on purpose: `portal_updated` is portal-only, and the event bus does not\n * relay portal-only events across processes (open issue #2973). Run inline in the web\n * process that executed the command, where the portal SSE stream lives. Make this\n * persistent again once #2973 lands.\n */\nexport const metadata = {\n  event: 'staff.timesheets.time_task.updated',\n  persistent: false,\n  id: 'staff:support-portal-task-updated',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    const scope = readEventScope(payload)\n    const taskId = typeof payload.id === 'string' ? payload.id : null\n    if (!scope || !taskId) return\n    await publishTaskPortalStatus((ctx.resolve('em') as EntityManager).fork(), taskId, scope)\n  } catch (err) {\n    logger.error('staff:support-portal-task-updated failed', { err, id: payload?.id ?? null })\n    getTelemetryRuntime()?.reportError(err, { module: 'staff', code: 'staff.support_portal_task_updated_failed' })\n  }\n}\n"],
+  "mappings": "AACA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AACpC,SAAS,yBAAyB,sBAAsB;AAExD,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,0CAA0C,CAAC;AAQ5F,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,UAAM,QAAQ,eAAe,OAAO;AACpC,UAAM,SAAS,OAAO,QAAQ,OAAO,WAAW,QAAQ,KAAK;AAC7D,QAAI,CAAC,SAAS,CAAC,OAAQ;AACvB,UAAM,wBAAyB,IAAI,QAAQ,IAAI,EAAoB,KAAK,GAAG,QAAQ,KAAK;AAAA,EAC1F,SAAS,KAAK;AACZ,WAAO,MAAM,4CAA4C,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AACzF,wBAAoB,GAAG,YAAY,KAAK,EAAE,QAAQ,SAAS,MAAM,2CAA2C,CAAC;AAAA,EAC/G;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-ticket-created-notification.js

@@ -0,0 +1,25 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { notifySupportTicket } from "../lib/support/notifications.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-ticket-created-notification" });
+const metadata = {
+  event: "staff.support_ticket.created",
+  persistent: true,
+  id: "staff:support-ticket-created-notification"
+};
+async function handle(payload, ctx) {
+  try {
+    const taskId = typeof payload.taskId === "string" ? payload.taskId : null;
+    const tenantId = typeof payload.tenantId === "string" ? payload.tenantId : null;
+    const organizationId = typeof payload.organizationId === "string" ? payload.organizationId : null;
+    if (!taskId || !tenantId || !organizationId) return;
+    await notifySupportTicket(ctx, { taskId, tenantId, organizationId, kind: "created" });
+  } catch (err) {
+    logger.error("staff:support-ticket-created-notification failed", { err, id: payload?.id ?? null });
+    throw err;
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-ticket-created-notification.js.map

package/dist/modules/staff/subscribers/support-ticket-created-notification.js.map

@@ -0,0 +1,7 @@
+{
+  "version": 3,
+  "sources": ["../../../../src/modules/staff/subscribers/support-ticket-created-notification.ts"],
+  "sourcesContent": ["import { createLogger } from '@open-mercato/shared/lib/logger'\nimport { notifySupportTicket } from '../lib/support/notifications'\n\nconst logger = createLogger('staff').child({ component: 'subscribers/support-ticket-created-notification' })\n\nexport const metadata = {\n  event: 'staff.support_ticket.created',\n  persistent: true,\n  id: 'staff:support-ticket-created-notification',\n}\n\ntype ResolverContext = { resolve: <T = unknown>(name: string) => T }\n\ntype Payload = Record<string, unknown>\n\nexport default async function handle(payload: Payload, ctx: ResolverContext): Promise<void> {\n  try {\n    const taskId = typeof payload.taskId === 'string' ? payload.taskId : null\n    const tenantId = typeof payload.tenantId === 'string' ? payload.tenantId : null\n    const organizationId = typeof payload.organizationId === 'string' ? payload.organizationId : null\n    if (!taskId || !tenantId || !organizationId) return\n    await notifySupportTicket(ctx, { taskId, tenantId, organizationId, kind: 'created' })\n  } catch (err) {\n    logger.error('staff:support-ticket-created-notification failed', { err, id: payload?.id ?? null })\n    throw err\n  }\n}\n"],
+  "mappings": "AAAA,SAAS,oBAAoB;AAC7B,SAAS,2BAA2B;AAEpC,MAAM,SAAS,aAAa,OAAO,EAAE,MAAM,EAAE,WAAW,kDAAkD,CAAC;AAEpG,MAAM,WAAW;AAAA,EACtB,OAAO;AAAA,EACP,YAAY;AAAA,EACZ,IAAI;AACN;AAMA,eAAO,OAA8B,SAAkB,KAAqC;AAC1F,MAAI;AACF,UAAM,SAAS,OAAO,QAAQ,WAAW,WAAW,QAAQ,SAAS;AACrE,UAAM,WAAW,OAAO,QAAQ,aAAa,WAAW,QAAQ,WAAW;AAC3E,UAAM,iBAAiB,OAAO,QAAQ,mBAAmB,WAAW,QAAQ,iBAAiB;AAC7F,QAAI,CAAC,UAAU,CAAC,YAAY,CAAC,eAAgB;AAC7C,UAAM,oBAAoB,KAAK,EAAE,QAAQ,UAAU,gBAAgB,MAAM,UAAU,CAAC;AAAA,EACtF,SAAS,KAAK;AACZ,WAAO,MAAM,oDAAoD,EAAE,KAAK,IAAI,SAAS,MAAM,KAAK,CAAC;AACjG,UAAM;AAAA,EACR;AACF;",
+  "names": []
+}

package/dist/modules/staff/subscribers/support-ticket-customer-replied-notification.js

@@ -0,0 +1,25 @@
+import { createLogger } from "@open-mercato/shared/lib/logger";
+import { notifySupportTicket } from "../lib/support/notifications.js";
+const logger = createLogger("staff").child({ component: "subscribers/support-ticket-customer-replied-notification" });
+const metadata = {
+  event: "staff.support_ticket.customer_replied",
+  persistent: true,
+  id: "staff:support-ticket-customer-replied-notification"
+};
+async function handle(payload, ctx) {
+  try {
+    const taskId = typeof payload.taskId === "string" ? payload.taskId : null;
+    const tenantId = typeof payload.tenantId === "string" ? payload.tenantId : null;
+    const organizationId = typeof payload.organizationId === "string" ? payload.organizationId : null;
+    if (!taskId || !tenantId || !organizationId) return;
+    await notifySupportTicket(ctx, { taskId, tenantId, organizationId, kind: "customer_replied" });
+  } catch (err) {
+    logger.error("staff:support-ticket-customer-replied-notification failed", { err, id: payload?.id ?? null });
+    throw err;
+  }
+}
+export {
+  handle as default,
+  metadata
+};
+//# sourceMappingURL=support-ticket-customer-replied-notification.js.map