@microsoft/omnichannel-chat-widget 0.1.0-main.01a30be

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js

@@ -0,0 +1,119 @@
+/******
+ * HTMLTextMiddleware
+ * 
+ * Ensures that links within messages are processed so that the caller website cannot be traced.
+ ******/
+
+import { Constants, HtmlAttributeNames } from "../../../../../common/Constants";
+import DOMPurify from "dompurify";
+import { WebChatActionType } from "../../enums/WebChatActionType";
+import { TelemetryHelper } from "../../../../../common/telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../../../../common/telemetry/TelemetryConstants";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const convertTextToHtmlNode = text => {
+  if (!text) return "";
+  const element = document.createElement(HtmlAttributeNames.div);
+  try {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    text = DOMPurify.sanitize(text);
+    element.innerHTML = text;
+  } catch (e) {
+    const errorMessage = `Failed to purify and set innertHTML with text: ${text}`;
+    TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.ProcessingHTMLTextMiddlewareFailed,
+      ExceptionDetails: {
+        ErrorData: errorMessage,
+        Exception: e
+      }
+    });
+  }
+  return element;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const processHTMLText = (action, text) => {
+  const htmlNode = convertTextToHtmlNode(text);
+  const aNodes = htmlNode.getElementsByTagName(HtmlAttributeNames.aTagName);
+  if ((aNodes === null || aNodes === void 0 ? void 0 : aNodes.length) > 0) {
+    try {
+      for (let index = 0; index < aNodes.length; index++) {
+        var _aNode$tagName;
+        const aNode = aNodes[index];
+        // Skip if the node is not valid or the node's tag name is not equal to 'a', or the node href is empty.
+        if (((_aNode$tagName = aNode.tagName) === null || _aNode$tagName === void 0 ? void 0 : _aNode$tagName.toLowerCase()) !== HtmlAttributeNames.aTagName || !aNode.href) {
+          continue;
+        }
+
+        // Add target to 'a' node if target is missing or does not equal to blank
+        if (!aNode.target || aNode.target !== Constants.blank) {
+          aNode.target = Constants.blank;
+        }
+
+        // If rel is missing or rel does not include noopener and noreferrer, add them
+        if (!aNode.rel) {
+          aNode.rel = `${HtmlAttributeNames.noopenerTag} ${HtmlAttributeNames.noreferrerTag}`;
+        } else {
+          if (aNode.rel.indexOf(HtmlAttributeNames.noopenerTag) === -1) {
+            aNode.rel += ` ${HtmlAttributeNames.noopenerTag}`;
+          }
+          if (aNode.rel.indexOf(HtmlAttributeNames.noreferrerTag) === -1) {
+            aNode.rel += ` ${HtmlAttributeNames.noreferrerTag}`;
+          }
+        }
+      }
+
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      action = window.simpleUpdateIn(action, [Constants.payload, Constants.activity, Constants.text], () => htmlNode.innerHTML);
+    } catch (e) {
+      let errorMessage = "Failed to apply action: ";
+      try {
+        errorMessage += JSON.stringify(action);
+      } catch (e) {
+        errorMessage += " (unable to stringify action)";
+      }
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.ProcessingHTMLTextMiddlewareFailed,
+        ExceptionDetails: {
+          ErrorData: errorMessage,
+          Exception: e
+        }
+      });
+    }
+  }
+  return action;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+const htmlTextMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (action.type === WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
+      try {
+        var _action$payload, _action$payload$activ;
+        const text = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : (_action$payload$activ = _action$payload.activity) === null || _action$payload$activ === void 0 ? void 0 : _action$payload$activ.text;
+        if (text) {
+          action = processHTMLText(action, text);
+        }
+      } catch (e) {
+        let errorMessage = "Failed to validate action.";
+        try {
+          errorMessage += JSON.stringify(action);
+        } catch (e) {
+          errorMessage += " (unable to stringify action)";
+        }
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.ProcessingHTMLTextMiddlewareFailed,
+          ExceptionDetails: {
+            ErrorData: errorMessage,
+            Exception: e
+          }
+        });
+      }
+    }
+    return next(action);
+  };
+};
+export default htmlTextMiddleware;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js

@@ -0,0 +1,31 @@
+/******
+ * MaxMessageSizeValidator
+ * 
+ * Enforces a max character limit that the sender can send to comply to Omnichannel chat services' limitation.
+ ******/
+
+import { NotificationHandler } from "../../notification/NotificationHandler";
+import { NotificationScenarios } from "../../enums/NotificationScenarios";
+import { WebChatActionType } from "../../enums/WebChatActionType";
+import { WebChatMiddlewareConstants } from "../../../../../common/Constants";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+const createMaxMessageSizeValidator = localizedTexts => _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (action.type === WebChatActionType.WEB_CHAT_SET_SEND_BOX) {
+      var _action$payload, _action$payload$text;
+      const textLength = ((_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : (_action$payload$text = _action$payload.text) === null || _action$payload$text === void 0 ? void 0 : _action$payload$text.length) || 0;
+      if (textLength > WebChatMiddlewareConstants.maxTextLength) {
+        NotificationHandler.notifyError(NotificationScenarios.MaxSizeError, localizedTexts.MIDDLEWARE_MAX_CHARACTER_COUNT_EXCEEDED);
+        return next(action);
+      } else {
+        NotificationHandler.dismissNotification(NotificationScenarios.MaxSizeError);
+      }
+    }
+    return next(action);
+  };
+};
+export default createMaxMessageSizeValidator;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js

@@ -0,0 +1,44 @@
+/******
+ * PreProcessingMiddleware
+ * 
+ * Adds necessary fields for the activity for the other middlewares to function as expected.
+ ******/
+
+import { Constants } from "../../../../../common/Constants";
+import { WebChatActionType } from "../../enums/WebChatActionType";
+
+// eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+const preProcessingMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => async action => {
+    if (action.type === WebChatActionType.DIRECT_LINE_POST_ACTIVITY) {
+      const {
+        activity
+      } = action.payload;
+      if (!activity.from || activity.from.role === Constants.userMessageTag) {
+        action = {
+          ...action,
+          payload: {
+            ...action.payload,
+            activity: {
+              ...action.payload.activity,
+              textFormat: Constants.markdown
+            }
+          }
+        };
+      }
+    }
+    if (action.type === WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
+      const {
+        activity
+      } = action.payload;
+      if (activity) {
+        action.payload.activity[Constants.actionType] = WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY;
+      }
+    }
+    return next(action);
+  };
+};
+export default preProcessingMiddleware;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js

@@ -0,0 +1,51 @@
+/******
+ * SanitizationMiddleware
+ * 
+ * Sanitizes the text.
+ ******/
+
+import DOMPurify from "dompurify";
+import { LogLevel, TelemetryEvent } from "../../../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../../../common/telemetry/TelemetryHelper";
+import { WebChatActionType } from "../../enums/WebChatActionType";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+const sanitizationMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (action.type === WebChatActionType.WEB_CHAT_SEND_MESSAGE) {
+      try {
+        var _action$payload;
+        let text = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.text;
+        if (text) {
+          text = DOMPurify.sanitize(text) ?? " ";
+        }
+      } catch (e) {
+        const copyDataForTelemetry = {
+          ...action,
+          payload: {
+            ...action.payload,
+            text: undefined
+          }
+        };
+        let errorMessage = "Failed to apply action: ";
+        try {
+          errorMessage += JSON.stringify(copyDataForTelemetry);
+        } catch (e) {
+          errorMessage += " (unable to stringify action)";
+        }
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.ProcessingSanitizationMiddlewareFailed,
+          ExceptionDetails: {
+            ErrorData: errorMessage,
+            Exception: e
+          }
+        });
+      }
+    }
+    return next(action);
+  };
+};
+export default sanitizationMiddleware;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -0,0 +1,69 @@
+import { HtmlClassNames, HtmlIdNames } from "../../../../common/Constants";
+import { NotificationLevel } from "../enums/NotificationLevel";
+import { WebChatActionType } from "../enums/WebChatActionType";
+import { WebChatStoreLoader } from "../WebChatStoreLoader";
+import { setFocusOnSendBox } from "../../../../common/utils";
+export class NotificationHandler {
+  static notify(id, level, message) {
+    if (WebChatStoreLoader.store) {
+      WebChatStoreLoader.store.dispatch({
+        type: WebChatActionType.WEB_CHAT_SET_NOTIFICATION,
+        payload: {
+          id,
+          level,
+          message
+        }
+      });
+      NotificationHandler.setFocusOnNotificationCloseButton();
+    }
+  }
+  static dismissNotification(id) {
+    if (WebChatStoreLoader.store) {
+      WebChatStoreLoader.store.dispatch({
+        type: WebChatActionType.WEB_CHAT_DISMISS_NOTIFICATION,
+        payload: {
+          id
+        }
+      });
+    }
+  }
+  static notifyError(id, message) {
+    this.notify(id, NotificationLevel.Error, message);
+  }
+  static notifyWarning(id, message) {
+    this.notify(id, NotificationLevel.Warning, message);
+  }
+  static notifyInfo(id, message) {
+    this.notify(id, NotificationLevel.Info, message);
+  }
+  static notifySuccess(id, message) {
+    this.notify(id, NotificationLevel.Success, message);
+  }
+  static notifyWithLevel(id, message, level) {
+    if (!level) {
+      this.notifyInfo(id, message);
+    } else {
+      this.notify(id, level, message);
+    }
+  }
+
+  /* Bypass WebChat behavior and focus on banner close button */
+  static setFocusOnNotificationCloseButton() {
+    const expandButton = document.querySelector(`#${HtmlIdNames.MSLiveChatWidget} .${HtmlClassNames.webChatBannerExpandButton}`);
+    if (expandButton) {
+      expandButton.focus();
+      return;
+    }
+    const closeButton = document.querySelector(`#${HtmlIdNames.MSLiveChatWidget} .${HtmlClassNames.webChatBannerCloseButton}`);
+    if (closeButton) {
+      closeButton.focus();
+      NotificationHandler.registerOnCloseEvent(closeButton);
+      return;
+    }
+  }
+  static registerOnCloseEvent(button) {
+    button.onclick = () => {
+      setFocusOnSendBox();
+    };
+  }
+}

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js

@@ -0,0 +1,27 @@
+import { LogLevel } from "../../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../../common/telemetry/TelemetryHelper";
+export function createWebChatTelemetry() {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const handleTelemetry = event => {
+    const {
+      level
+    } = event;
+    const loglevel = level ? level.toUpperCase() : "";
+    switch (loglevel) {
+      case LogLevel.DEBUG:
+        TelemetryHelper.logWebChatEvent(LogLevel.DEBUG, event);
+        break;
+      case LogLevel.WARN:
+        TelemetryHelper.logWebChatEvent(LogLevel.WARN, event);
+        break;
+      case LogLevel.ERROR:
+        TelemetryHelper.logWebChatEvent(LogLevel.ERROR, event);
+        break;
+      case LogLevel.INFO:
+      default:
+        TelemetryHelper.logWebChatEvent(LogLevel.INFO, event);
+        break;
+    }
+  };
+  return handleTelemetry;
+}

package/lib/esm/contexts/ChatAdapterStore.js

@@ -0,0 +1,4 @@
+import { createContext } from "react";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars, @typescript-eslint/no-empty-function
+export const ChatAdapterStore = /*#__PURE__*/createContext([undefined, adapter => {}]);

package/lib/esm/contexts/ChatContextStore.js

@@ -0,0 +1,4 @@
+import { createContext } from "react";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const ChatContextStore = /*#__PURE__*/createContext(undefined);

package/lib/esm/contexts/ChatSDKStore.js

@@ -0,0 +1,4 @@
+import { createContext } from "react";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const ChatSDKStore = /*#__PURE__*/createContext(undefined);

package/lib/esm/contexts/common/ConversationEndEntity.js

@@ -0,0 +1,5 @@
+export let ConversationEndEntity;
+(function (ConversationEndEntity) {
+  ConversationEndEntity[ConversationEndEntity["Customer"] = 0] = "Customer";
+  ConversationEndEntity[ConversationEndEntity["Agent"] = 1] = "Agent";
+})(ConversationEndEntity || (ConversationEndEntity = {}));

package/lib/esm/contexts/common/ConversationState.js

@@ -0,0 +1,13 @@
+export let ConversationState;
+(function (ConversationState) {
+  ConversationState[ConversationState["Prechat"] = 0] = "Prechat";
+  ConversationState[ConversationState["Loading"] = 1] = "Loading";
+  ConversationState[ConversationState["ReconnectChat"] = 2] = "ReconnectChat";
+  ConversationState[ConversationState["OutOfOffice"] = 3] = "OutOfOffice";
+  ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
+  ConversationState[ConversationState["Active"] = 5] = "Active";
+  ConversationState[ConversationState["InActive"] = 6] = "InActive";
+  ConversationState[ConversationState["PostchatLoading"] = 7] = "PostchatLoading";
+  ConversationState[ConversationState["Postchat"] = 8] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 9] = "Closed";
+})(ConversationState || (ConversationState = {}));

package/lib/esm/contexts/common/ILiveChatWidgetAction.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/contexts/common/ILiveChatWidgetContext.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/contexts/common/ILiveChatWidgetLocalizedTexts.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/contexts/common/LiveChatWidgetActionType.js

@@ -0,0 +1,43 @@
+export let LiveChatWidgetActionType;
+(function (LiveChatWidgetActionType) {
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_ELEMENT_ID"] = 0] = "SET_WIDGET_ELEMENT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RENDERING_MIDDLEWARE_PROPS"] = 1] = "SET_RENDERING_MIDDLEWARE_PROPS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MIDDLEWARE_LOCALIZED_TEXTS"] = 2] = "SET_MIDDLEWARE_LOCALIZED_TEXTS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 3] = "SET_GLOBAL_DIR";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 4] = "SET_MINIMIZED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 5] = "SET_CONVERSATION_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILING"] = 7] = "SET_START_CHAT_FAILING";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 8] = "SET_OUTSIDE_OPERATING_HOURS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 9] = "SET_PRE_CHAT_SURVEY_RESPONSE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 10] = "SET_CUSTOM_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 11] = "SET_SHOW_CONFIRMATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 12] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 13] = "SET_PRECHAT_RESPONSE_EMAIL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 14] = "SET_AUDIO_NOTIFICATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 15] = "SET_E2VV_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 16] = "SET_POST_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 17] = "SHOW_CALLING_CONTAINER";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 18] = "SET_INCOMING_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 19] = "DISABLE_VIDEO_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 20] = "DISABLE_LOCAL_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 21] = "DISABLE_REMOTE_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 22] = "SET_CHAT_TOKEN";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_BUTTON_DISPLAY"] = 23] = "SET_START_CHAT_BUTTON_DISPLAY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 24] = "SET_PROACTIVE_CHAT_PARAMS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 25] = "SET_TELEMETRY_DATA";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 26] = "SET_RECONNECT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 27] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 28] = "SET_FOCUS_CHAT_BUTTON";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 29] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 30] = "SET_CONVERSATION_ENDED_BY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 31] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 32] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 33] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 34] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 35] = "SET_WIDGET_INSTANCE_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 36] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 37] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 38] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 39] = "SET_SHOULD_USE_BOT_SURVEY";
+})(LiveChatWidgetActionType || (LiveChatWidgetActionType = {}));

package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js

@@ -0,0 +1,66 @@
+import { ConversationState } from "./ConversationState";
+import { defaultMiddlewareLocalizedTexts } from "../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { getWidgetCacheId, isNullOrUndefined } from "../../common/utils";
+import { defaultClientDataStoreProvider } from "../../common/storage/default/defaultClientDataStoreProvider";
+import { Constants } from "../../common/Constants";
+export const getLiveChatWidgetContextInitialState = props => {
+  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$controlProps2, _props$webChatContain;
+  const widgetCacheId = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+  const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
+  const initialState = defaultClientDataStoreProvider(cacheTtlInMins).getData(widgetCacheId, "localStorage");
+  if (!isNullOrUndefined(initialState)) {
+    return JSON.parse(initialState);
+  }
+  const LiveChatWidgetContextInitialState = {
+    domainStates: {
+      liveChatConfig: props.chatConfig,
+      widgetElementId: "",
+      renderingMiddlewareProps: (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.renderingMiddlewareProps,
+      middlewareLocalizedTexts: defaultMiddlewareLocalizedTexts,
+      preChatSurveyResponse: "{}",
+      chatToken: undefined,
+      postChatContext: undefined,
+      telemetryInternalData: {},
+      globalDir: "ltr",
+      liveChatContext: undefined,
+      customContext: undefined,
+      widgetSize: undefined,
+      widgetInstanceId: "",
+      initialChatSdkRequestId: ""
+    },
+    appStates: {
+      conversationState: ConversationState.Closed,
+      isMinimized: false,
+      previousElementIdOnFocusBeforeModalOpen: null,
+      isStartChatFailing: false,
+      outsideOperatingHours: false,
+      preChatResponseEmail: "",
+      isAudioMuted: null,
+      newMessage: false,
+      hideStartChatButton: false,
+      reconnectId: undefined,
+      proactiveChatStates: {
+        proactiveChatBodyTitle: "",
+        proactiveChatEnablePrechat: false,
+        proactiveChatInNewWindow: false
+      },
+      e2vvEnabled: false,
+      unreadMessageCount: 0,
+      conversationEndedByAgentEventReceived: false,
+      conversationEndedBy: undefined,
+      postChatWorkflowInProgress: false,
+      shouldUseBotSurvey: false
+    },
+    uiStates: {
+      showConfirmationPane: false,
+      showEmailTranscriptPane: false,
+      showCallingPopup: false,
+      isIncomingCall: true,
+      disableVideoCall: true,
+      disableRemoteVideo: true,
+      disableSelfVideo: true,
+      focusChatButton: false
+    }
+  };
+  return LiveChatWidgetContextInitialState;
+};