@microsoft/omnichannel-chat-widget 0.1.0-main.01a30be

package/lib/esm/components/livechatwidget/common/defaultStyles/defaultLiveChatWidgetGeneralStyles.js

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+export const defaultLiveChatWidgetGeneralStyles = {
+  position: "absolute",
+  justifyContent: "center",
+  alignItems: "center"
+};

package/lib/esm/components/livechatwidget/common/disposeTelemetryLoggers.js

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+import { disposeLoggers } from "../../../common/telemetry/TelemetryManager";
+export const disposeTelemetryLoggers = () => {
+  disposeLoggers();
+};

package/lib/esm/components/livechatwidget/common/endChat.js

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+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { ConversationState } from "../../../contexts/common/ConversationState";
+import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
+import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+import { getWidgetEndChatEventName } from "../../../common/utils";
+import { getAuthClientFunction, handleAuthentication } from "./authHelper";
+import { checkPostChatEnabled, initiatePostChat } from "./setPostChatContextAndLoadSurvey";
+import { ConversationEndEntity } from "../../../contexts/common/ConversationEndEntity";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
+  //Unable to end chat if token has expired
+  if (props.getAuthToken) {
+    const authClientFunction = getAuthClientFunction(props.chatConfig);
+    if (props.getAuthToken && authClientFunction) {
+      // set auth token to chat sdk before end chat
+      const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
+      if (!authSuccess) {
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.GetAuthTokenFailed,
+          ExceptionDetails: {
+            exception: "Unable to get auth token during end chat"
+          }
+        });
+      }
+    }
+  }
+  const isPostChatEnabled = checkPostChatEnabled(props, state);
+  if (isPostChatEnabled) {
+    try {
+      await initiatePostChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
+    } catch (error) {
+      // Ending chat because something went wrong
+      await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
+    }
+  } else {
+    if (state.appStates.conversationEndedBy === ConversationEndEntity.Agent) {
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
+        payload: undefined
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+        payload: undefined
+      });
+    } else {
+      await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
+    }
+  }
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
+  if (!skipEndChatSDK) {
+    try {
+      TelemetryHelper.logSDKEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.EndChatSDKCall
+      });
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
+    } catch (ex) {
+      TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.EndChatSDKCallFailed,
+        ExceptionDetails: {
+          exception: ex
+        }
+      });
+      postMessageToOtherTab = false;
+    }
+  }
+  // Need to clear these states immediately when chat ended from OC.
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
+    payload: undefined
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
+    payload: undefined
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+    payload: undefined
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+    payload: undefined
+  });
+  if (!skipCloseChat) {
+    try {
+      var _props$webChatContain;
+      adapter === null || adapter === void 0 ? void 0 : adapter.end();
+      setAdapter(undefined);
+      setWebChatStyles({
+        ...defaultWebChatContainerStatefulProps.webChatStyles,
+        ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
+      });
+      WebChatStoreLoader.store = null;
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.Closed
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_POST_CHAT_WORKFLOW_IN_PROGRESS,
+        payload: false
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_SHOULD_USE_BOT_SURVEY,
+        payload: false
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED,
+        payload: false
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,
+        payload: undefined
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+        payload: undefined
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
+        payload: null
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
+      if (postMessageToOtherTab) {
+        var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps;
+        const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+        BroadcastService.postMessage({
+          eventName: endChatEventName
+        });
+      }
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.CloseChatCall,
+        Description: "Chat was closed succesfully"
+      });
+    } catch (error) {
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.CloseChatMethodException,
+        ExceptionDetails: {
+          exception: `Failed to endChat: ${error}`
+        }
+      });
+    } finally {
+      dispatch({
+        type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
+        payload: 0
+      });
+    }
+  }
+};
+export { prepareEndChat, endChat };

package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js

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+import { shouldShowChatButton, shouldShowProactiveChatPane } from "../../../controller/componentController";
+import { defaultLiveChatWidgetGeneralStyles } from "./defaultStyles/defaultLiveChatWidgetGeneralStyles";
+export const getGeneralStylesForButton = state => {
+  let generalStylesForButton = defaultLiveChatWidgetGeneralStyles;
+  if (!shouldShowChatButton(state) && !shouldShowProactiveChatPane(state)) {
+    generalStylesForButton = Object.assign({}, defaultLiveChatWidgetGeneralStyles, {
+      boxShadow: "0px 0px 2px rgba(0, 0, 0, 0.16), 0px 4px 8px rgba(0, 0, 0, 0.12)",
+      MozBoxShadow: "0px 0px 2px rgba(0, 0, 0, 0.16), 0px 4px 8px rgba(0, 0, 0, 0.12)",
+      WebkitBoxShadow: "0px 0px 2px rgba(0, 0, 0, 0.16), 0px 4px 8px rgba(0, 0, 0, 0.12)",
+      borderRadius: "4px",
+      padding: "0.5"
+    });
+  }
+  return generalStylesForButton;
+};

package/lib/esm/components/livechatwidget/common/initCallingSdk.js

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+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const initCallingSdk = async (chatSDK, setVoiceVideoCallingSDK) => {
+  try {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    if (chatSDK.getVoiceVideoCalling) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      const callingSDK = await chatSDK.getVoiceVideoCalling();
+      setVoiceVideoCallingSDK(callingSDK);
+      TelemetryHelper.logCallingEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.CallingSDKLoadSuccess
+      });
+      return true;
+    }
+    return false;
+  } catch (error) {
+    TelemetryHelper.logCallingEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.CallingSDKLoadFailed,
+      ExceptionDetails: {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        exception: error.message
+      }
+    });
+    return false;
+  }
+};

package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js

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+import { defaultConfirmationPaneLocalizedTexts } from "../../confirmationpanestateful/common/defaultProps/defaultConfirmationPaneLocalizedTexts";
+export const initConfirmationPropsComposer = props => {
+  var _props$confirmationPa, _props$footerProps, _props$footerProps$co, _props$footerProps2, _props$footerProps2$c, _props$confirmationPa2;
+  const confirmationPanelocalizedTexts = {
+    ...defaultConfirmationPaneLocalizedTexts,
+    ...(props === null || props === void 0 ? void 0 : (_props$confirmationPa = props.confirmationPaneProps) === null || _props$confirmationPa === void 0 ? void 0 : _props$confirmationPa.confirmationPaneLocalizedTexts)
+  };
+  let confirmationPaneInputs;
+  const emailTranscriptDisabled = ((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : (_props$footerProps$co = _props$footerProps.controlProps) === null || _props$footerProps$co === void 0 ? void 0 : _props$footerProps$co.hideEmailTranscriptButton) ?? false;
+  const downloadTranscriptDisabled = ((_props$footerProps2 = props.footerProps) === null || _props$footerProps2 === void 0 ? void 0 : (_props$footerProps2$c = _props$footerProps2.controlProps) === null || _props$footerProps2$c === void 0 ? void 0 : _props$footerProps2$c.hideDownloadTranscriptButton) ?? false;
+  if (!emailTranscriptDisabled && !downloadTranscriptDisabled) {
+    confirmationPaneInputs = {
+      title: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_TITLE_FOR_EMAIL_AND_DOWNLOAD_TRANSCRIPT_ENABLED,
+      description: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_DESCRIPTION_FOR_EMAIL_AND_DOWNLOAD_TRANSCRIPT_ENABLED
+    };
+  } else if (emailTranscriptDisabled && !downloadTranscriptDisabled) {
+    confirmationPaneInputs = {
+      title: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_TITLE_FOR_DOWNLOAD_TRANSCRIPT_ENABLED,
+      description: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_DESCRIPTION_FOR_DOWNLOAD_TRANSCRIPT_ENABLED
+    };
+  } else if (!emailTranscriptDisabled && downloadTranscriptDisabled) {
+    confirmationPaneInputs = {
+      title: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_TITLE_FOR_EMAIL_TRANSCRIPT_ENABLED,
+      description: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_DESCRIPTION_FOR_EMAIL_TRANSCRIPT_ENABLED
+    };
+  } else {
+    confirmationPaneInputs = {
+      title: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_TITLE_DEFAULT,
+      description: confirmationPanelocalizedTexts.CLOSE_CONFIRMATION_DIALOG_DESCRIPTION_DEFAULT
+    };
+  }
+  const confirmationPaneProps = {
+    ...props.confirmationPaneProps,
+    controlProps: {
+      titleText: confirmationPaneInputs.title,
+      subtitleText: confirmationPaneInputs.description,
+      ...((_props$confirmationPa2 = props.confirmationPaneProps) === null || _props$confirmationPa2 === void 0 ? void 0 : _props$confirmationPa2.controlProps)
+    }
+  };
+  return confirmationPaneProps;
+};

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

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+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { createStore } from "botframework-webchat";
+import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
+import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
+import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
+import channelDataMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware";
+import { createActivityMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
+import createAttachmentMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
+import createAttachmentUploadValidatorMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware";
+import { createAvatarMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
+import createConversationEndMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware";
+import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
+import { createMarkdown } from "./createMarkdown";
+import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
+import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
+import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+import { getLocaleStringFromId } from "@microsoft/omnichannel-chat-sdk";
+import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware";
+import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
+import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
+import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
+import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
+import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
+import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const initWebChatComposer = (props, chatSDK, setAdapter, state, dispatch, adapter, setWebChatStyles) => {
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21, _props$webChatContain22;
+  const localizedTexts = {
+    ...defaultMiddlewareLocalizedTexts,
+    ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.localizedTexts)
+  };
+  const disableNewLineMarkdownSupport = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.disableNewLineMarkdownSupport) ?? defaultWebChatContainerStatefulProps.disableNewLineMarkdownSupport;
+  // eslint-disable-next-line @typescript-eslint/no-non-null-assertion
+  const markdown = createMarkdown(((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.disableMarkdownMessageFormatting) ?? defaultWebChatContainerStatefulProps.disableMarkdownMessageFormatting, disableNewLineMarkdownSupport);
+  // Initialize Web Chat's redux store
+  let webChatStore = WebChatStoreLoader.store;
+  if (!webChatStore) {
+    var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _props$webChatContain6;
+    const conversationEndCallback = async () => {
+      var _props$webChatContain4, _props$webChatContain5;
+      if ((props === null || props === void 0 ? void 0 : (_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.renderingMiddlewareProps) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.hideSendboxOnConversationEnd) !== false) {
+        setWebChatStyles(styles => {
+          return {
+            ...styles,
+            hideSendBox: true
+          };
+        });
+      }
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED,
+        payload: true
+      });
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.ConversationEndedThreadEventReceived,
+        Description: "Conversation end by agent side or by timeout event received."
+      });
+    };
+    webChatStore = createStore({},
+    //initial state
+    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), channelDataMiddleware, createConversationEndMiddleware(conversationEndCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware, createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware,
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    ...(((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.storeMiddlewares) ?? []));
+    WebChatStoreLoader.store = webChatStore;
+  }
+
+  // Initialize the remaining Web Chat props
+  const webChatProps = {
+    ...defaultWebChatContainerStatefulProps.webChatProps,
+    dir: state.domainStates.globalDir,
+    locale: changeLanguageCodeFormatForWebChat(getLocaleStringFromId((_state$domainStates$l4 = state.domainStates.liveChatConfig) === null || _state$domainStates$l4 === void 0 ? void 0 : (_state$domainStates$l5 = _state$domainStates$l4.ChatWidgetLanguage) === null || _state$domainStates$l5 === void 0 ? void 0 : _state$domainStates$l5.msdyn_localeid)),
+    store: webChatStore,
+    activityMiddleware: (_props$webChatContain7 = props.webChatContainerProps) !== null && _props$webChatContain7 !== void 0 && (_props$webChatContain8 = _props$webChatContain7.renderingMiddlewareProps) !== null && _props$webChatContain8 !== void 0 && _props$webChatContain8.disableActivityMiddleware ? undefined : createActivityMiddleware((_state$domainStates$r = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r === void 0 ? void 0 : _state$domainStates$r.systemMessageStyleProps, (_state$domainStates$r2 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r2 === void 0 ? void 0 : _state$domainStates$r2.userMessageStyleProps),
+    attachmentMiddleware: (_props$webChatContain9 = props.webChatContainerProps) !== null && _props$webChatContain9 !== void 0 && (_props$webChatContain10 = _props$webChatContain9.renderingMiddlewareProps) !== null && _props$webChatContain10 !== void 0 && _props$webChatContain10.disableAttachmentMiddleware ? undefined : createAttachmentMiddleware(((_state$domainStates$r3 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r3 === void 0 ? void 0 : (_state$domainStates$r4 = _state$domainStates$r3.attachmentProps) === null || _state$domainStates$r4 === void 0 ? void 0 : _state$domainStates$r4.enableInlinePlaying) ?? defaultAttachmentProps.enableInlinePlaying),
+    activityStatusMiddleware: (_props$webChatContain11 = props.webChatContainerProps) !== null && _props$webChatContain11 !== void 0 && (_props$webChatContain12 = _props$webChatContain11.renderingMiddlewareProps) !== null && _props$webChatContain12 !== void 0 && _props$webChatContain12.disableActivityStatusMiddleware ? undefined : (_defaultWebChatContai = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.activityStatusMiddleware,
+    renderMarkdown: ((_props$webChatContain13 = props.webChatContainerProps) === null || _props$webChatContain13 === void 0 ? void 0 : (_props$webChatContain14 = _props$webChatContain13.webChatProps) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.renderMarkdown) ?? (disableNewLineMarkdownSupport ? markdown.renderInline.bind(markdown) : markdown.render.bind(markdown)),
+    avatarMiddleware: (_props$webChatContain15 = props.webChatContainerProps) !== null && _props$webChatContain15 !== void 0 && (_props$webChatContain16 = _props$webChatContain15.renderingMiddlewareProps) !== null && _props$webChatContain16 !== void 0 && _props$webChatContain16.disableAvatarMiddleware ? undefined : createAvatarMiddleware((_state$domainStates$r5 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r5 === void 0 ? void 0 : _state$domainStates$r5.avatarStyleProps, (_state$domainStates$r6 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r6 === void 0 ? void 0 : _state$domainStates$r6.avatarTextStyleProps),
+    groupActivitiesMiddleware: (_props$webChatContain17 = props.webChatContainerProps) !== null && _props$webChatContain17 !== void 0 && (_props$webChatContain18 = _props$webChatContain17.renderingMiddlewareProps) !== null && _props$webChatContain18 !== void 0 && _props$webChatContain18.disableGroupActivitiesMiddleware ? undefined : (_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.groupActivitiesMiddleware,
+    typingIndicatorMiddleware: (_props$webChatContain19 = props.webChatContainerProps) !== null && _props$webChatContain19 !== void 0 && (_props$webChatContain20 = _props$webChatContain19.renderingMiddlewareProps) !== null && _props$webChatContain20 !== void 0 && _props$webChatContain20.disableTypingIndicatorMiddleware ? undefined : (_defaultWebChatContai3 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai3 === void 0 ? void 0 : _defaultWebChatContai3.typingIndicatorMiddleware,
+    onTelemetry: createWebChatTelemetry(),
+    cardActionMiddleware: createCardActionMiddleware(((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.botMagicCode) || undefined),
+    sendTypingIndicator: true,
+    ...((_props$webChatContain22 = props.webChatContainerProps) === null || _props$webChatContain22 === void 0 ? void 0 : _props$webChatContain22.webChatProps)
+  };
+  return webChatProps;
+};

package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js

@@ -0,0 +1,122 @@
+import "regenerator-runtime/runtime";
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { handleAuthentication, removeAuthTokenProvider } from "./authHelper";
+import { isNullOrEmptyString, isNullOrUndefined } from "../../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { ConversationState } from "../../../contexts/common/ConversationState";
+import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const handleChatReconnect = async (chatSDK, props, dispatch, setAdapter, initStartChat, state) => {
+  var _props$chatConfig, _props$chatConfig$Liv;
+  if (!isReconnectEnabled(props.chatConfig)) return;
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const isAuthenticatedChat = (_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction ? true : false;
+
+  // Get chat reconnect context
+  const reconnectChatContext = await getChatReconnectContext(chatSDK, props.chatConfig, props, isAuthenticatedChat);
+  if (hasReconnectId(reconnectChatContext)) {
+    var _props$reconnectChatP2, _props$reconnectChatP3;
+    //Redirect if enabled
+    if (reconnectChatContext.redirectURL && !isNullOrEmptyString(reconnectChatContext.redirectURL)) {
+      var _props$reconnectChatP;
+      redirectPage(reconnectChatContext.redirectURL, (_props$reconnectChatP = props.reconnectChatPaneProps) === null || _props$reconnectChatP === void 0 ? void 0 : _props$reconnectChatP.redirectInSameWindow);
+      return;
+    }
+
+    //if reconnect id is provided in props, don't show reconnect pane
+    if ((_props$reconnectChatP2 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP2 !== void 0 && _props$reconnectChatP2.reconnectId && !isNullOrEmptyString((_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId)) {
+      const reconnectChatContext = await getChatReconnectContext(chatSDK, props.chatConfig, props, isAuthenticatedChat);
+      await setReconnectIdAndStartChat(isAuthenticatedChat, chatSDK, props, dispatch, setAdapter, reconnectChatContext.reconnectId ?? "", initStartChat);
+      return;
+    }
+
+    //show reconnect pane
+    state.appStates.conversationState = ConversationState.ReconnectChat;
+    dispatch({
+      type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+      payload: reconnectChatContext.reconnectId ?? ""
+    });
+    dispatch({
+      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: ConversationState.ReconnectChat
+    });
+    return;
+  }
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const getChatReconnectContext = async (chatSDK, chatConfig, props, isAuthenticatedChat) => {
+  try {
+    var _props$reconnectChatP4;
+    const chatReconnectOptionalParams = {
+      reconnectId: (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId
+    };
+    // Get auth token for getting chat reconnect context
+    if (isAuthenticatedChat) {
+      await handleAuthentication(chatSDK, chatConfig, props.getAuthToken);
+    }
+    const reconnectChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
+    if (isAuthenticatedChat) {
+      // remove auth token after reconnectId is fetched
+      // AuthToken will be reset later at start chat
+      removeAuthTokenProvider(chatSDK);
+    }
+    return reconnectChatContext;
+  } catch (error) {
+    TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.GetChatReconnectContextSDKCallFailed,
+      ExceptionDetails: {
+        exception: error
+      }
+    });
+  }
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const setReconnectIdAndStartChat = async (isAuthenticatedChat, chatSDK, props, dispatch, setAdapter, reconnectId, initStartChat) => {
+  if (!isAuthenticatedChat) {
+    const startUnauthenticatedReconnectChat = {
+      eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
+    };
+    BroadcastService.postMessage(startUnauthenticatedReconnectChat);
+  }
+  const optionalParams = {
+    reconnectId: reconnectId
+  };
+  dispatch({
+    type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+    payload: reconnectId
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: ConversationState.Loading
+  });
+  await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams);
+};
+const redirectPage = (redirectURL, redirectInSameWindow) => {
+  const redirectPageRequest = {
+    eventName: BroadcastEvent.RedirectPageRequest,
+    payload: {
+      redirectURL: redirectURL
+    }
+  };
+  BroadcastService.postMessage(redirectPageRequest);
+  if (redirectInSameWindow) {
+    window.location.href = redirectURL;
+  }
+};
+const isReconnectEnabled = chatConfig => {
+  if (chatConfig) {
+    var _chatConfig$LiveWSAnd, _chatConfig$LiveWSAnd2;
+    const reconnectEnabled = ((_chatConfig$LiveWSAnd = chatConfig.LiveWSAndLiveChatEngJoin) === null || _chatConfig$LiveWSAnd === void 0 ? void 0 : (_chatConfig$LiveWSAnd2 = _chatConfig$LiveWSAnd.msdyn_enablechatreconnect) === null || _chatConfig$LiveWSAnd2 === void 0 ? void 0 : _chatConfig$LiveWSAnd2.toLowerCase()) === "true";
+    return reconnectEnabled;
+  }
+  return false;
+};
+const hasReconnectId = reconnectAvailabilityResponse => {
+  return reconnectAvailabilityResponse && !isNullOrUndefined(reconnectAvailabilityResponse.reconnectId);
+};
+export { handleChatReconnect, isReconnectEnabled, getChatReconnectContext };

package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js

@@ -0,0 +1,40 @@
+import { RegisterLoggers, TelemetryManager } from "../../../common/telemetry/TelemetryManager";
+import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { defaultAriaConfig } from "../../../common/telemetry/defaultConfigs/defaultAriaConfig";
+import { defaultInternalTelemetryData } from "../../../common/telemetry/defaultConfigs/defaultTelemetryInternalData";
+import { defaultTelemetryConfiguration } from "../../../common/telemetry/defaultConfigs/defaultTelemetryConfiguration";
+export const registerTelemetryLoggers = (props, dispatch) => {
+  var _props$liveChatContex, _props$liveChatContex2;
+  const telemetryConfig = {
+    ...defaultTelemetryConfiguration,
+    ...props.telemetryConfig
+  };
+  if ((_props$liveChatContex = props.liveChatContextFromCache) !== null && _props$liveChatContex !== void 0 && (_props$liveChatContex2 = _props$liveChatContex.domainStates) !== null && _props$liveChatContex2 !== void 0 && _props$liveChatContex2.telemetryInternalData) {
+    var _props$liveChatContex3, _props$liveChatContex4;
+    TelemetryManager.InternalTelemetryData = (_props$liveChatContex3 = props.liveChatContextFromCache) === null || _props$liveChatContex3 === void 0 ? void 0 : (_props$liveChatContex4 = _props$liveChatContex3.domainStates) === null || _props$liveChatContex4 === void 0 ? void 0 : _props$liveChatContex4.telemetryInternalData;
+  } else {
+    var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$chatSDK3, _props$chatSDK3$omnic;
+    let telemetryData = {
+      ...defaultInternalTelemetryData,
+      telemetryConfig: Object.assign({}, defaultTelemetryConfiguration, telemetryConfig),
+      ariaConfig: Object.assign({}, defaultAriaConfig, telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.ariaConfigurations)
+    };
+    if (props.chatConfig) {
+      telemetryData = TelemetryHelper.addChatConfigDataToTelemetry(props === null || props === void 0 ? void 0 : props.chatConfig, telemetryData);
+    }
+    telemetryData = TelemetryHelper.addWidgetDataToTelemetry(telemetryConfig, telemetryData);
+    telemetryData.OCChatSDKVersion = telemetryConfig.OCChatSDKVersion ?? "0.0.0-0";
+    telemetryData.chatComponentVersion = telemetryConfig.chatComponentVersion ?? "0.0.0-0";
+    telemetryData.chatWidgetVersion = telemetryConfig.chatWidgetVersion ?? "0.0.0-0";
+    telemetryData.orgId = (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId;
+    telemetryData.widgetId = (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId;
+    telemetryData.orgUrl = (_props$chatSDK3 = props.chatSDK) === null || _props$chatSDK3 === void 0 ? void 0 : (_props$chatSDK3$omnic = _props$chatSDK3.omnichannelConfig) === null || _props$chatSDK3$omnic === void 0 ? void 0 : _props$chatSDK3$omnic.orgUrl;
+    TelemetryManager.InternalTelemetryData = telemetryData;
+    dispatch({
+      type: LiveChatWidgetActionType.SET_TELEMETRY_DATA,
+      payload: telemetryData
+    });
+  }
+  RegisterLoggers();
+};