@microsoft/omnichannel-chat-widget 0.1.0-main.01a30be

package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js

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+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect } from "react";
+import { LoadingPane } from "@microsoft/omnichannel-chat-components";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultGeneralLoadingPaneStyleProps } from "./common/defaultStyleProps/defaultgeneralLoadingPaneStyleProps";
+import { findAllFocusableElement } from "../../common/utils";
+import useChatContextStore from "../../hooks/useChatContextStore";
+import useWindowDimensions from "../../hooks/useWindowDimensions";
+import { errorUILoadingPaneStyleProps } from "./common/errorUIStyleProps/errorUILoadingPaneStyleProps";
+export const LoadingPaneStateful = props => {
+  var _props$styleProps;
+  const [state] = useChatContextStore();
+  const generalStyleProps = Object.assign({}, defaultGeneralLoadingPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps);
+  const styleProps = {
+    ...props.styleProps,
+    generalStyleProps: generalStyleProps
+  };
+  const errorUIStyleProps = {
+    ...errorUILoadingPaneStyleProps
+  };
+  const controlProps = {
+    id: "oc-lcw-loading-pane",
+    dir: state.domainStates.globalDir,
+    ...props.controlProps
+  };
+  const errorUIControlProps = {
+    id: "oc-lcw-alert-pane",
+    dir: state.domainStates.globalDir,
+    titleText: "Chat is failing to load.",
+    subtitleText: "Please Close the chat and try again.",
+    hideSpinner: true,
+    hideSpinnerText: true,
+    ...props.controlProps
+  };
+  const {
+    height,
+    width
+  } = useWindowDimensions();
+
+  // Move focus to the first button
+  useEffect(() => {
+    const firstElement = findAllFocusableElement(`#${state.domainStates.widgetElementId}`);
+    if (firstElement && firstElement[0]) {
+      firstElement[0].focus();
+    }
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.LoadingPaneLoaded,
+      Description: "Loading pane loaded."
+    });
+  }, []);
+  return /*#__PURE__*/React.createElement(LoadingPane, {
+    componentOverrides: props.componentOverrides,
+    controlProps: state.appStates.isStartChatFailing ? errorUIControlProps : controlProps,
+    styleProps: state.appStates.isStartChatFailing ? errorUIStyleProps : styleProps,
+    windowWidth: width,
+    windowHeight: height
+  });
+};
+export default LoadingPaneStateful;

package/lib/esm/components/loadingpanestateful/common/defaultStyleProps/defaultgeneralLoadingPaneStyleProps.js

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+export const defaultGeneralLoadingPaneStyleProps = {
+  position: "initial",
+  width: "100%",
+  height: "100%",
+  left: "0%",
+  top: "0%",
+  borderRadius: "0 0 4px 4px",
+  borderWidth: "0px",
+  backgroundColor: "#315FA2"
+};

package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js

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+import { ImageFit } from "@fluentui/react";
+import { AlertIcon } from "../../../../assets/Icons";
+export const errorUILoadingPaneStyleProps = {
+  generalStyleProps: {
+    position: "initial",
+    width: "100%",
+    height: "100%",
+    left: "0%",
+    top: "0%",
+    borderRadius: "0 0 4px 4px",
+    borderWidth: "0px",
+    backgroundColor: "#FFFFFF"
+  },
+  titleStyleProps: {
+    fontFamily: "'Segoe UI',Arial,sans-serif",
+    fontWeight: "normal",
+    fontSize: "18px",
+    color: "#36454F",
+    textAlign: "center",
+    display: "flex",
+    order: 2,
+    alignSelf: "auto"
+  },
+  subtitleStyleProps: {
+    fontFamily: "'Segoe UI',Arial,sans-serif",
+    fontWeight: "normal",
+    fontSize: "18px",
+    color: "#36454F",
+    textAlign: "center",
+    display: "flex",
+    order: 3,
+    alignSelf: "auto"
+  },
+  iconStyleProps: {
+    display: "flex",
+    order: 1,
+    alignSelf: "auto",
+    backgroundColor: "#FFFFFF",
+    boxShadow: "#FFFFFF 0px 0px 0px 0px",
+    margin: "0px 0px 0px 0px"
+  },
+  iconImageProps: {
+    src: AlertIcon,
+    imageFit: ImageFit.center,
+    width: "86px",
+    height: "86px",
+    shouldFadeIn: false,
+    shouldStartVisible: true
+  }
+};

package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js

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+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect } from "react";
+import { OutOfOfficeHoursPane } from "@microsoft/omnichannel-chat-components";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultGeneralStyleProps } from "./common/defaultStyleProps/defaultgeneralOOOHPaneStyleProps";
+import { findAllFocusableElement } from "../../common/utils";
+import useChatContextStore from "../../hooks/useChatContextStore";
+export const OutOfOfficeHoursPaneStateful = props => {
+  var _props$styleProps;
+  const [state] = useChatContextStore();
+  const generalStyleProps = Object.assign({}, defaultGeneralStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps);
+  const styleProps = {
+    ...props.styleProps,
+    generalStyleProps: generalStyleProps
+  };
+  const controlProps = {
+    id: "oc-lcw-outofofficehours-pane",
+    dir: state.domainStates.globalDir,
+    ...props.controlProps
+  };
+
+  // Move focus to the first button
+  useEffect(() => {
+    const firstElement = findAllFocusableElement(`#${state.domainStates.widgetElementId}`);
+    if (firstElement && firstElement[0]) {
+      firstElement[0].focus();
+    }
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.OutOfOfficePaneLoaded
+    });
+  }, []);
+  return /*#__PURE__*/React.createElement(OutOfOfficeHoursPane, {
+    componentOverrides: props.componentOverrides,
+    controlProps: controlProps,
+    styleProps: styleProps
+  });
+};
+export default OutOfOfficeHoursPaneStateful;

package/lib/esm/components/ooohpanestateful/common/defaultStyleProps/defaultgeneralOOOHPaneStyleProps.js

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+export const defaultGeneralStyleProps = {
+  position: "initial",
+  width: "100%",
+  height: "100%",
+  borderRadius: "0px 0px 4px 4px",
+  borderWidth: "0px",
+  backgroundColor: "#FFFFFF"
+};

package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js

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+import React, { useEffect } from "react";
+import { LoadingPane } from "@microsoft/omnichannel-chat-components";
+import { defaultGeneralPostChatLoadingPaneStyleProps } from "./common/defaultgeneralPostChatLoadingPaneStyleProps";
+import { findAllFocusableElement } from "../../common/utils";
+import useChatContextStore from "../../hooks/useChatContextStore";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+export const PostChatLoadingPaneStateful = props => {
+  var _props$styleProps;
+  const [state] = useChatContextStore();
+  const generalStyleProps = Object.assign({}, defaultGeneralPostChatLoadingPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps);
+  const styleProps = {
+    ...props.styleProps,
+    generalStyleProps: generalStyleProps
+  };
+  const controlProps = {
+    id: "oc-lcw-postchatloading-pane",
+    dir: state.domainStates.globalDir,
+    hideIcon: true,
+    hideTitle: true,
+    hideSpinner: true,
+    hideSpinnerText: true,
+    subtitleText: "Please take a moment to give us feedback about your chat experience. We are loading the survey for you now.",
+    ...props.controlProps
+  };
+
+  // Move focus to the first button
+  useEffect(() => {
+    const firstElement = findAllFocusableElement(`#${state.domainStates.widgetElementId}`);
+    if (firstElement && firstElement[0]) {
+      firstElement[0].focus();
+    }
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.PostChatSurveyLoadingPaneLoaded
+    });
+  }, []);
+  return /*#__PURE__*/React.createElement(LoadingPane, {
+    componentOverrides: props.componentOverrides,
+    controlProps: controlProps,
+    styleProps: styleProps
+  });
+};
+export default PostChatLoadingPaneStateful;

package/lib/esm/components/postchatloadingpanestateful/common/defaultgeneralPostChatLoadingPaneStyleProps.js

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+export const defaultGeneralPostChatLoadingPaneStyleProps = {
+  position: "initial",
+  width: "100%",
+  height: "100%",
+  left: "0%",
+  top: "0%",
+  borderRadius: "0 0 4px 4px",
+  borderWidth: "0px",
+  backgroundColor: "#315FA2"
+};

package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js

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+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect } from "react";
+import { PostChatSurveyPane } from "@microsoft/omnichannel-chat-components";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultGeneralPostChatSurveyPaneStyleProps } from "./common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps";
+import { findAllFocusableElement } from "../../common/utils";
+import useChatContextStore from "../../hooks/useChatContextStore";
+import { PostChatSurveyMode } from "./enums/PostChatSurveyMode";
+import { CustomerVoiceEvents } from "./enums/CustomerVoiceEvents";
+export const PostChatSurveyPaneStateful = props => {
+  var _state$domainStates$l, _state$domainStates$l2, _props$styleProps, _props$controlProps;
+  const [state] = useChatContextStore();
+  const postChatSurveyMode = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveymode;
+  const generalStyleProps = Object.assign({}, defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
+    display: state.appStates.isMinimized ? "none" : ""
+  });
+  let surveyInviteLink = "";
+  if (state.appStates.shouldUseBotSurvey && state.domainStates.postChatContext.botSurveyInviteLink) {
+    surveyInviteLink = state.domainStates.postChatContext.botSurveyInviteLink + "&embed=" + (postChatSurveyMode === PostChatSurveyMode.Embed).toString() + "&compact=" + (props.isCustomerVoiceSurveyCompact ?? true).toString() + "&lang=" + (state.domainStates.postChatContext.formsProLocale ?? "en") + "&showmultilingual=false";
+  } else {
+    surveyInviteLink = state.domainStates.postChatContext.surveyInviteLink + "&embed=" + (postChatSurveyMode === PostChatSurveyMode.Embed).toString() + "&compact=" + (props.isCustomerVoiceSurveyCompact ?? true).toString() + "&lang=" + (state.domainStates.postChatContext.formsProLocale ?? "en") + "&showmultilingual=false";
+  }
+  const styleProps = {
+    ...props.styleProps,
+    generalStyleProps: generalStyleProps
+  };
+  const controlProps = {
+    id: "oc-lcw-postchatsurvey-pane",
+    surveyURL: ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.surveyURL) ?? surveyInviteLink,
+    ...props.controlProps
+  };
+
+  // Move focus to the first button
+  useEffect(() => {
+    const firstElement = findAllFocusableElement(`#${controlProps.id}`);
+    if (firstElement && firstElement[0]) {
+      firstElement[0].focus();
+    }
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.PostChatSurveyLoaded
+    });
+
+    //Customer Voice Telemetry Events
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    window.addEventListener("message", message => {
+      const {
+        data
+      } = message;
+      if (!data) return;
+      if (data === CustomerVoiceEvents.ResponsePageLoaded) {
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.CustomerVoiceResponsePageLoaded
+        });
+      } else if (data === CustomerVoiceEvents.FormResponseSubmitted) {
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.CustomerVoiceFormResponseSubmitted
+        });
+      } else if (data === CustomerVoiceEvents.FormResponseError) {
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.CustomerVoiceFormResponseError
+        });
+      }
+    });
+  }, []);
+  return /*#__PURE__*/React.createElement(PostChatSurveyPane, {
+    controlProps: controlProps,
+    styleProps: styleProps
+  });
+};
+export default PostChatSurveyPaneStateful;

package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js

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+export const defaultGeneralPostChatSurveyPaneStyleProps = {
+  position: "initial",
+  height: "100%",
+  width: "100%",
+  left: "0%",
+  top: "0%",
+  borderRadius: "0 0 4px 4px",
+  borderWidth: "0px",
+  maxHeight: "calc(100% - 80px)"
+};

package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js

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+export let CustomerVoiceEvents;
+(function (CustomerVoiceEvents) {
+  CustomerVoiceEvents["ResponsePageLoaded"] = "ResponsePageLoaded";
+  CustomerVoiceEvents["FormResponseSubmitted"] = "FormResponseSubmitted";
+  CustomerVoiceEvents["FormResponseError"] = "FormResponseError";
+})(CustomerVoiceEvents || (CustomerVoiceEvents = {}));

package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js

@@ -0,0 +1,5 @@
+export let PostChatSurveyMode;
+(function (PostChatSurveyMode) {
+  PostChatSurveyMode["Embed"] = "192350000";
+  PostChatSurveyMode["Link"] = "192350001";
+})(PostChatSurveyMode || (PostChatSurveyMode = {}));

package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js

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+export {};

package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

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+import { HtmlAttributeNames, Regex } from "../../common/Constants";
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect } from "react";
+import { extractPreChatSurveyResponseValues, findAllFocusableElement, getStateFromCache, isUndefinedOrEmpty, parseAdaptiveCardPayload } from "../../common/utils";
+import { ConversationState } from "../../contexts/common/ConversationState";
+import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
+import { PreChatSurveyPane } from "@microsoft/omnichannel-chat-components";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultGeneralPreChatSurveyPaneStyleProps } from "./common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps";
+import { defaultPreChatSurveyLocalizedTexts } from "./common/defaultProps/defaultPreChatSurveyLocalizedTexts";
+import useChatContextStore from "../../hooks/useChatContextStore";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const PreChatSurveyPaneStateful = props => {
+  var _surveyProps$stylePro, _props$surveyProps, _props$surveyProps$co;
+  const [state, dispatch] = useChatContextStore();
+  const {
+    surveyProps,
+    initStartChat
+  } = props;
+  const generalStyleProps = Object.assign({}, defaultGeneralPreChatSurveyPaneStyleProps, surveyProps === null || surveyProps === void 0 ? void 0 : (_surveyProps$stylePro = surveyProps.styleProps) === null || _surveyProps$stylePro === void 0 ? void 0 : _surveyProps$stylePro.generalStyleProps, {
+    display: state.appStates.isMinimized ? "none" : ""
+  });
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const setPreChatResponseEmail = preChatResponse => {
+    if (preChatResponse) {
+      for (let index = 0; index < preChatResponse.length; index++) {
+        if (new RegExp(Regex.EmailRegex).test(preChatResponse[index].value)) {
+          dispatch({
+            type: LiveChatWidgetActionType.SET_PRECHAT_RESPONSE_EMAIL,
+            payload: preChatResponse[index].value
+          });
+        }
+      }
+    }
+  };
+  const getAdaptiveCardPayload = (payload, requiredFieldMissingMessage) => {
+    try {
+      return parseAdaptiveCardPayload(payload, requiredFieldMissingMessage);
+    } catch (ex) {
+      TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.ParseAdaptiveCardFailed,
+        Description: "Adaptive Card JSON Parse Failed.",
+        ExceptionDetails: {
+          exception: ex
+        }
+      });
+    }
+  };
+  const requiredFieldMissingMessage = ((_props$surveyProps = props.surveyProps) === null || _props$surveyProps === void 0 ? void 0 : (_props$surveyProps$co = _props$surveyProps.controlProps) === null || _props$surveyProps$co === void 0 ? void 0 : _props$surveyProps$co.requiredFieldMissingMessage) ?? defaultPreChatSurveyLocalizedTexts.PRECHAT_REQUIRED_FIELD_MISSING_MESSAGE;
+  const controlProps = {
+    id: "oc-lcw-prechatsurvey-pane",
+    dir: state.domainStates.globalDir,
+    // eslint-disable-next-line @typescript-eslint/no-non-null-assertion
+    payload: getAdaptiveCardPayload(state.domainStates.preChatSurveyResponse, requiredFieldMissingMessage),
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    onSubmit: async values => {
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.PrechatSubmitted
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.Loading
+      });
+      try {
+        var _state$domainStates, _state$domainStates$t, _state$domainStates$t2, _persistedState$domai, _persistedState$appSt;
+        const persistedState = getStateFromCache(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "", state.domainStates.widgetInstanceId ?? "");
+        let optionalParams = {};
+
+        //Connect to Active chats and chat is not popout
+        if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : _persistedState$domai.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active && state.appStates.hideStartChatButton === false) {
+          var _persistedState$domai2;
+          optionalParams = {
+            liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai2 = persistedState.domainStates) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.liveChatContext
+          };
+          await initStartChat(optionalParams, persistedState);
+        } else {
+          const prechatResponseValues = extractPreChatSurveyResponseValues(state.domainStates.preChatSurveyResponse, values);
+          optionalParams = {
+            preChatResponse: prechatResponseValues
+          };
+          setPreChatResponseEmail(values);
+          await initStartChat(optionalParams);
+        }
+      } catch (ex) {
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.PreChatSurveyStartChatMethodFailed,
+          Description: "PreChat survey start chat failed.",
+          ExceptionDetails: {
+            exception: `PreChat survey start chat failed: ${ex}`
+          }
+        });
+      }
+    },
+    ...(surveyProps === null || surveyProps === void 0 ? void 0 : surveyProps.controlProps)
+  };
+  const styleProps = {
+    ...(surveyProps === null || surveyProps === void 0 ? void 0 : surveyProps.styleProps),
+    generalStyleProps: generalStyleProps
+  };
+  useEffect(() => {
+    // Set Aria-Label Attribute for Inputs
+    const adaptiveCardElements = document.getElementsByClassName(HtmlAttributeNames.adaptiveCardClassName);
+    if (adaptiveCardElements && adaptiveCardElements.length > 0) {
+      const children = adaptiveCardElements[0].children;
+      let value = "";
+      for (let index = 0; index < children.length; index++) {
+        const current = children[index];
+        if (current && current.className == HtmlAttributeNames.adaptiveCardTextBlockClassName) {
+          value = current.innerHTML;
+        }
+        if (current && current.tagName.toLowerCase() == HtmlAttributeNames.div && current.childElementCount > 0) {
+          const input = current.children[0].children;
+          if ((input === null || input === void 0 ? void 0 : input.length) > 0 && input[0].className != HtmlAttributeNames.adaptiveCardToggleInputClassName && input[0].className != HtmlAttributeNames.adaptiveCardActionSetClassName) {
+            input[0].setAttribute(HtmlAttributeNames.ariaLabel, value);
+          }
+        }
+      }
+    }
+    // Move focus to the first button
+    const firstElement = findAllFocusableElement(`#${controlProps.id}`);
+    if (firstElement && firstElement[0]) {
+      firstElement[0].focus();
+    }
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.PrechatSurveyLoaded
+    });
+  }, []);
+  return /*#__PURE__*/React.createElement(PreChatSurveyPane, {
+    controlProps: controlProps,
+    styleProps: styleProps
+  });
+};
+export default PreChatSurveyPaneStateful;

package/lib/esm/components/prechatsurveypanestateful/common/defaultProps/defaultPreChatSurveyLocalizedTexts.js

@@ -0,0 +1,3 @@
+export const defaultPreChatSurveyLocalizedTexts = {
+  PRECHAT_REQUIRED_FIELD_MISSING_MESSAGE: "{0} field is required"
+};

package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js

@@ -0,0 +1,10 @@
+export const defaultGeneralPreChatSurveyPaneStyleProps = {
+  borderStyle: "solid",
+  borderRadius: "inherit",
+  borderWidth: "0px",
+  backgroundColor: "#FFFFFF",
+  borderColor: "#F1F1F1",
+  overflowY: "auto",
+  height: "inherit",
+  width: "inherit"
+};

package/lib/esm/components/prechatsurveypanestateful/interfaces/IPreChatSurveyPaneStatefulParams.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js

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+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useState } from "react";
+import { createTimer, setFocusOnElement } from "../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { Constants } from "../../common/Constants";
+import { ConversationState } from "../../contexts/common/ConversationState";
+import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
+import { ProactiveChatPane } from "@microsoft/omnichannel-chat-components";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { TelemetryTimers } from "../../common/telemetry/TelemetryManager";
+import useChatContextStore from "../../hooks/useChatContextStore";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const ProactiveChatPaneStateful = props => {
+  var _proactiveChatProps$c;
+  const [state, dispatch] = useChatContextStore();
+  const {
+    proactiveChatProps,
+    startChat
+  } = props;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const [timeoutRemoved, setTimeoutRemoved] = useState(false);
+  const handleProactiveChatInviteTimeout = () => {
+    if (!timeoutRemoved) {
+      setTimeoutRemoved(true);
+      dispatch({
+        type: LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.Closed
+      });
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.ProactiveChatRejected,
+        ElapsedTimeInMilliseconds: TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
+        Description: "Proactive chat invitation timed out."
+      });
+    }
+  };
+  const controlProps = {
+    id: "oc-lcw-proactivechat",
+    dir: state.domainStates.globalDir,
+    onStart: async () => {
+      var _state$domainStates$l, _state$domainStates$l2;
+      setTimeoutRemoved(true);
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.ProactiveChatAccepted,
+        Description: "Proactive chat accepted."
+      });
+      if (state.appStates.proactiveChatStates.proactiveChatInNewWindow) {
+        // TODO: BroadcastService: replace with the sdk broadcast service, when in place
+        const startPopoutChatEvent = {
+          eventName: BroadcastEvent.ProactiveChatStartPopoutChat
+        };
+        BroadcastService.postMessage(startPopoutChatEvent);
+        dispatch({
+          type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+          payload: ConversationState.Closed
+        });
+      } else if (((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True") {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
+          payload: true
+        });
+        dispatch({
+          type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+          payload: ConversationState.OutOfOffice
+        });
+      } else {
+        const proactiveChatStarted = {
+          eventName: BroadcastEvent.ProactiveChatStartChat
+        };
+        BroadcastService.postMessage(proactiveChatStarted);
+        await startChat();
+      }
+    },
+    onClose: () => {
+      setTimeoutRemoved(true);
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.ProactiveChatClosed,
+        Description: "Proactive chat closed."
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.Closed
+      });
+    },
+    ...(proactiveChatProps === null || proactiveChatProps === void 0 ? void 0 : proactiveChatProps.controlProps),
+    bodyTitleText: state.appStates.proactiveChatStates.proactiveChatBodyTitle ? state.appStates.proactiveChatStates.proactiveChatBodyTitle : proactiveChatProps === null || proactiveChatProps === void 0 ? void 0 : (_proactiveChatProps$c = proactiveChatProps.controlProps) === null || _proactiveChatProps$c === void 0 ? void 0 : _proactiveChatProps$c.bodyTitleText
+  };
+  useEffect(() => {
+    setFocusOnElement(document.getElementById(controlProps.id + "-startbutton"));
+    TelemetryTimers.ProactiveChatScreenTimer = createTimer();
+    const timeoutEvent = setTimeout(() => {
+      handleProactiveChatInviteTimeout();
+    }, (proactiveChatProps === null || proactiveChatProps === void 0 ? void 0 : proactiveChatProps.ProactiveChatInviteTimeoutInMs) ?? Constants.ProactiveChatInviteTimeoutInMs);
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.ProactiveChatPaneLoaded
+    });
+    return () => {
+      clearTimeout(timeoutEvent);
+    };
+  }, []);
+  return /*#__PURE__*/React.createElement(ProactiveChatPane, {
+    componentOverrides: proactiveChatProps === null || proactiveChatProps === void 0 ? void 0 : proactiveChatProps.componentOverrides,
+    controlProps: controlProps,
+    styleProps: proactiveChatProps === null || proactiveChatProps === void 0 ? void 0 : proactiveChatProps.styleProps
+  });
+};
+export default ProactiveChatPaneStateful;

package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatPaneStatefulProps.js

@@ -0,0 +1 @@
+export {};