@microsoft/omnichannel-chat-widget 0.1.0-main.01a30be

package/lib/cjs/common/telemetry/TelemetryHelper.js

@@ -0,0 +1,255 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.TelemetryHelper = void 0;
+var _TelemetryConstants = require("./TelemetryConstants");
+var _utils = require("../utils");
+var _TelemetryManager = require("./TelemetryManager");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+class TelemetryHelper {
+  static buildTelemetryEvent(level, input) {
+    switch (input.scenarioType) {
+      case _TelemetryConstants.ScenarioType.LOAD:
+        return TelemetryHelper.conformToLoadContract(level, input);
+      case _TelemetryConstants.ScenarioType.IC3_CLIENT:
+        return TelemetryHelper.conformToIC3ClientContract(level, input);
+      case _TelemetryConstants.ScenarioType.WEBCHAT:
+        return TelemetryHelper.conformToWebChatContract(level, input);
+      case _TelemetryConstants.ScenarioType.OCCHATSDK:
+        return TelemetryHelper.conformToOCChatSDKContract(level, input);
+      case _TelemetryConstants.ScenarioType.ACTIONS:
+        return TelemetryHelper.conformToActionsContract(level, input);
+      case _TelemetryConstants.ScenarioType.CALLING:
+        return TelemetryHelper.conformToCallingContract(level, input);
+      case _TelemetryConstants.ScenarioType.ACS_ADAPTER:
+        return TelemetryHelper.conformToACSAdapterContract(level, input);
+      default:
+      case _TelemetryConstants.ScenarioType.CONFIG_VALIDATION:
+        return TelemetryHelper.conformToConfigValidationContract(level, input);
+    }
+  }
+  static populateBasicProperties(level,
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  telemetryData) {
+    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7;
+    return {
+      WidgetId: ((_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.widgetId) ?? "",
+      ChatId: ((_TelemetryManager$Int2 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.chatId) ?? "",
+      ChannelId: ((_TelemetryManager$Int3 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : _TelemetryManager$Int3.channelId) ?? "lcw2.0",
+      ConversationId: ((_TelemetryManager$Int4 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.conversationId) ?? "",
+      OrganizationId: ((_TelemetryManager$Int5 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : _TelemetryManager$Int5.orgId) ?? "",
+      LCWRuntimeId: ((_TelemetryManager$Int6 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.lcwRuntimeId) ?? "",
+      CurrentRequestId: ((_TelemetryManager$Int7 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : _TelemetryManager$Int7.currentRequestId) ?? "",
+      LogLevel: level
+    };
+  }
+  static populate(level, telemetryData, configure) {
+    const base = TelemetryHelper.populateBasicProperties(level, telemetryData);
+    const event = base;
+    configure(event);
+    return event;
+  }
+  static conformToActionsContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Event = payload.Event;
+      event.ActionType = payload.ActionType;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
+      event.CustomProperties = JSON.stringify(payload.CustomProperties);
+    });
+  }
+  static conformToWebChatContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Event = payload.type;
+      event.EventInfo = payload.name;
+      event.Dimensions = payload.dimensions;
+      event.Data = payload.data;
+      event.Duration = payload.duration;
+      event.ExceptionDetails = JSON.stringify(payload.error);
+    });
+  }
+  static conformToConfigValidationContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int8, _TelemetryManager$Int9, _TelemetryManager$Int10;
+      event.Event = payload.Event;
+      event.RequestId = payload.RequestId;
+      event.LCWVersion = (_TelemetryManager$Int8 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.environmentVersion;
+      event.CloudType = payload.CloudType;
+      event.Domain = (_TelemetryManager$Int9 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int9 === void 0 ? void 0 : _TelemetryManager$Int9.hostName;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Language = ((_TelemetryManager$Int10 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.chatWidgetLocaleLCID) || "";
+      event.Description = payload.Data;
+    });
+  }
+  static conformToLoadContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
+      event.Event = payload.Event;
+      event.ResourcePath = payload.ResourcePath;
+      event.WidgetState = payload.WidgetState;
+      event.ChatState = payload.ChatState;
+      event.ChatType = payload.ChatType;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.OCChatSDKVersion = ((_TelemetryManager$Int11 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.OCChatSDKVersion) ?? "";
+      event.OCChatWidgetVersion = ((_TelemetryManager$Int12 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.chatWidgetVersion) ?? "";
+      event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
+    });
+  }
+  static conformToIC3ClientContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int14;
+      event.Event = payload.Event;
+      event.IC3ClientVersion = (_TelemetryManager$Int14 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
+      event.SubscriptionId = payload.SubscriptionId;
+      event.EndpointUrl = payload.EndpointUrl;
+      event.EndpointId = payload.EndpointId;
+      event.ErrorCode = payload.ErrorCode;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.ShouldBubbleToHost = payload.ShouldBubbleToHost;
+      event.Description = payload.Description;
+    });
+  }
+  static conformToACSAdapterContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Description = payload.Description;
+      event.ACSUserId = payload.ACSUserId;
+      event.ChatThreadId = payload.ChatThreadId;
+      event.ChatMessageId = payload.ChatMessageId;
+      event.TimeStamp = payload.TimeStamp;
+      event.Event = payload.Event;
+      event.ErrorCode = payload.ErrorCode;
+      event.ExceptionDetails = payload.ExceptionDetails;
+    });
+  }
+  static conformToCallingContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.CallId = payload.CallId;
+      event.Event = payload.Event;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
+    });
+  }
+  static conformToOCChatSDKContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.RequestId = payload.RequestId;
+      event.Event = payload.Event;
+      event.OCChatSDKVersion = _TelemetryManager.TelemetryManager.InternalTelemetryData.OCChatSDKVersion ?? "";
+      event.TransactionId = payload.TransactionId;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+    });
+  }
+  static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {
+    var _chatConfig$ChatWidge;
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.chatWidgetLocaleLCID = (_chatConfig$ChatWidge = chatConfig.ChatWidgetLanguage) === null || _chatConfig$ChatWidge === void 0 ? void 0 : _chatConfig$ChatWidge.msdyn_localeid;
+    return telemetryDataLocal;
+  }
+  static addWidgetDataToTelemetry(telemetryConfig, telemetryInternalData) {
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.widgetId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.appId;
+    telemetryDataLocal.orgId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgId;
+    telemetryDataLocal.orgUrl = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgUrl;
+    telemetryDataLocal.lcwRuntimeId = telemetryConfig.LCWRuntimeId ?? (0, _utils.newGuid)();
+    return telemetryDataLocal;
+  }
+  static addSessionDataToTelemetry(chatSession, telemetryInternalData) {
+    var _chatSession$chatToke, _chatSession$chatToke2;
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.chatId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke = chatSession.chatToken) === null || _chatSession$chatToke === void 0 ? void 0 : _chatSession$chatToke.chatId;
+    telemetryDataLocal.currentRequestId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke2 = chatSession.chatToken) === null || _chatSession$chatToke2 === void 0 ? void 0 : _chatSession$chatToke2.requestId;
+    return telemetryInternalData;
+  }
+  static addConversationDataToTelemetry(liveWorkItem, telemetryInternalData) {
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.conversationId = liveWorkItem.conversationId;
+    return telemetryDataLocal;
+  }
+}
+exports.TelemetryHelper = TelemetryHelper;
+_defineProperty(TelemetryHelper, "callId", void 0);
+_defineProperty(TelemetryHelper, "elapsedTime", void 0);
+_defineProperty(TelemetryHelper, "logCallingEvent", (logLevel, payload, callId) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: {
+      ...payload,
+      CallId: callId
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+_defineProperty(TelemetryHelper, "logLoadingEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: {
+      ...payload
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+_defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: {
+      ...payload
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+_defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
+  var _TelemetryManager$Int15;
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: {
+      ...payload,
+      TransactionId: (0, _utils.newGuid)(),
+      RequestId: (_TelemetryManager$Int15 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+_defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: {
+      ...payload
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+_defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: _TelemetryConstants.TelemetryEvent.WebChatEvent,
+    logLevel: logLevel,
+    payload: {
+      ...payload,
+      type: _TelemetryConstants.TelemetryEvent.WebChatEvent,
+      scenarioType: _TelemetryConstants.ScenarioType.WEBCHAT
+    }
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});

package/lib/cjs/common/telemetry/TelemetryManager.js

@@ -0,0 +1,79 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.disposeLoggers = exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
+var _TelemetryConstants = require("./TelemetryConstants");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _ariaTelemetryLogger = require("./loggers/ariaTelemetryLogger");
+var _consoleLogger = require("./loggers/consoleLogger");
+var _defaultAriaConfig = require("./defaultConfigs/defaultAriaConfig");
+var _TelemetryHelper = require("./TelemetryHelper");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+class TelemetryTimers {}
+exports.TelemetryTimers = TelemetryTimers;
+_defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
+_defineProperty(TelemetryTimers, "ProactiveChatScreenTimer", void 0);
+_defineProperty(TelemetryTimers, "WidgetLoadTimer", void 0);
+class TelemetryManager {}
+exports.TelemetryManager = TelemetryManager;
+_defineProperty(TelemetryManager, "InternalTelemetryData", void 0);
+const loggers = [];
+const disposeLoggers = () => {
+  loggers.map(logger => {
+    logger.dispose();
+  });
+};
+exports.disposeLoggers = disposeLoggers;
+const RegisterLoggers = () => {
+  const registerLoggers = () => {
+    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
+    if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
+      _omnichannelChatComponents.BroadcastService.getAnyMessage().subscribe(event => {
+        if (event.payload && event.eventName in _TelemetryConstants.TelemetryEvent) {
+          logTelemetry(event);
+        }
+      });
+    }
+    if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
+      loggers.push((0, _consoleLogger.consoleLogger)());
+    }
+    if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
+      var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
+      if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
+        var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
+        loggers.push((0, _ariaTelemetryLogger.ariaTelemetryLogger)(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? _defaultAriaConfig.defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? _defaultAriaConfig.defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryApplicationName));
+      }
+      const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
+      if (customLoggers) {
+        customLoggers.map(logger => {
+          loggers.push(logger);
+        });
+      }
+    }
+  };
+  const parseInput = function (payload) {
+    let scenarioType = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : _TelemetryConstants.ScenarioType.UNDEFINED;
+    return {
+      scenarioType: scenarioType == _TelemetryConstants.ScenarioType.UNDEFINED ? _TelemetryConstants.TelemetryConstants.mapEventToScenario(payload.Event) : scenarioType,
+      payload: payload
+    };
+  };
+  const logTelemetry = telemetryEvent => {
+    loggers.map(logger => {
+      var _payload;
+      const logLevel = telemetryEvent.logLevel ?? _TelemetryConstants.LogLevel.INFO;
+      const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? _TelemetryConstants.ScenarioType.UNDEFINED;
+      const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
+      telemetryInput.telemetryInfo = {
+        telemetryInfo: _TelemetryHelper.TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
+      };
+      logger.log(logLevel, telemetryInput);
+    });
+  };
+  return registerLoggers();
+};
+exports.RegisterLoggers = RegisterLoggers;

package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js

@@ -0,0 +1,13 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultAriaConfig = void 0;
+const defaultAriaConfig = {
+  collectorUriForTelemetry: "",
+  ariaTelemetryKey: "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083",
+  ariaTelemetryApplicationName: "D365_Omnichannel_Client_Public_Prod",
+  disableCookieUsage: true
+};
+exports.defaultAriaConfig = defaultAriaConfig;

package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js

@@ -0,0 +1,17 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultTelemetryConfiguration = void 0;
+var _defaultAriaConfig = require("./defaultAriaConfig");
+const defaultTelemetryConfiguration = {
+  telemetryDisabled: false,
+  disableConsoleLog: false,
+  telemetryLoggers: [],
+  ariaConfigurations: _defaultAriaConfig.defaultAriaConfig,
+  chatWidgetVersion: "0.0.0-0",
+  chatComponentVersion: "0.0.0-0",
+  OCChatSDKVersion: "0.0.0-0"
+};
+exports.defaultTelemetryConfiguration = defaultTelemetryConfiguration;

package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryInternalData.js

@@ -0,0 +1,12 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultInternalTelemetryData = void 0;
+const defaultInternalTelemetryData = {
+  environmentVersion: "test",
+  chatWidgetLocaleLCID: "1033",
+  channelId: "lcw2.0"
+};
+exports.defaultInternalTelemetryData = defaultInternalTelemetryData;

package/lib/cjs/common/telemetry/definitions/Contracts.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/definitions/Payload.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/interfaces/IAriaConfigurations.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/interfaces/IChatSDKLogger.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/interfaces/IInternalTelemetryData.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/interfaces/ITelemetryConfig.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/interfaces/ITelemetryEvents.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -0,0 +1,89 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.ariaTelemetryLogger = void 0;
+var _utils = require("../../utils");
+var _AriaSDK = require("@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AriaSDK");
+var _Enums = require("@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums");
+var _Constants = require("../../Constants");
+var _TelemetryManager = require("../TelemetryManager");
+const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
+  let _logger;
+  const logger = () => {
+    if ((0, _utils.isNullOrUndefined)(_logger) && !(0, _utils.isNullOrEmptyString)(ariaTelemetryKey)) {
+      const configuration = {
+        disableCookiesUsage: disabledCookieUsage
+      };
+      if (!(0, _utils.isNullOrEmptyString)(collectiorUriForTelemetry)) {
+        configuration.collectorUri = collectiorUriForTelemetry;
+      } else {
+        if (_TelemetryManager.TelemetryManager.InternalTelemetryData.environmentVersion == _Constants.EnvironmentVersion.prod) {
+          var _TelemetryManager$Int;
+          const orgUrl = (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.orgUrl;
+          if (!(0, _utils.isNullOrUndefined)(orgUrl)) {
+            // If the given org is a Production EU org, modify the Aria collector uri
+            const region = (0, _utils.getDomain)(orgUrl);
+            if (region === _Constants.AriaTelemetryConstants.EU) {
+              configuration.collectorUri = _Constants.AriaTelemetryConstants.EUROPE_ENDPOINT;
+            }
+          }
+        }
+      }
+      try {
+        _logger = _AriaSDK.AWTLogManager.initialize(ariaTelemetryKey, configuration);
+        if (_logger === undefined) {
+          _logger = _AriaSDK.AWTLogManager.getLogger(ariaTelemetryKey);
+        }
+      } catch (error) {
+        console.log(error);
+      }
+    }
+    return _logger;
+  };
+  const ariaLogger = {
+    log: (logLevel, telemetryInput) => {
+      try {
+        var _telemetryInput$telem;
+        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : (_telemetryInput$telem = telemetryInput.telemetryInfo) === null || _telemetryInput$telem === void 0 ? void 0 : _telemetryInput$telem.telemetryInfo;
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        const eventProperties = {
+          name: telemetryInput.scenarioType,
+          properties: {}
+        };
+        if (telemetryInfo) {
+          // eslint-disable-next-line @typescript-eslint/no-unused-vars
+          Object.keys(telemetryInfo).forEach((key, index) => {
+            if (!(0, _utils.isNullOrUndefined)(telemetryInfo[key]) && !(0, _utils.isNullOrEmptyString)(telemetryInfo[key])) {
+              const property = {
+                value: typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key],
+                type: typeof telemetryInfo[key] === "number" ? _Enums.AWTPropertyType.Double : _Enums.AWTPropertyType.String,
+                pii: _Enums.AWTPiiKind.NotSet,
+                cc: _Enums.AWTCustomerContentKind.NotSet
+              };
+              eventProperties.properties[key] = property;
+            }
+          });
+          const nameProperty = {
+            value: _Constants.Constants.LiveChatWidget,
+            type: _Enums.AWTPropertyType.String,
+            pii: _Enums.AWTPiiKind.GenericData,
+            cc: _Enums.AWTCustomerContentKind.NotSet
+          };
+          eventProperties.properties[ariaTelemetryApplicationName] = nameProperty;
+        }
+        logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+      } catch (error) {
+        console.error("Error in logging telemetry to Aria logger:" + error);
+      }
+    },
+    dispose: () => {
+      _AriaSDK.AWTLogManager.flush(function () {
+        console.log("Aria logger disposed");
+      });
+    }
+  };
+  return ariaLogger;
+};
+exports.ariaTelemetryLogger = ariaTelemetryLogger;

package/lib/cjs/common/telemetry/loggers/consoleLogger.js

@@ -0,0 +1,42 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.consoleLogger = void 0;
+var _Constants = require("../../Constants");
+var _TelemetryConstants = require("../TelemetryConstants");
+const consoleLogger = () => {
+  const consoleLogger = {
+    log: (logLevel, telemetryInput) => {
+      const payload = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.payload && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload : "";
+      const telemetryInfo = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.telemetryInfo && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo : "";
+      try {
+        switch (logLevel) {
+          case _TelemetryConstants.LogLevel.INFO:
+            console.info(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
+            break;
+          case _TelemetryConstants.LogLevel.DEBUG:
+            console.debug(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
+            break;
+          case _TelemetryConstants.LogLevel.WARN:
+            console.warn(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
+            break;
+          case _TelemetryConstants.LogLevel.ERROR:
+            console.error(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
+            break;
+          default:
+            console.debug(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
+            break;
+        }
+      } catch (ex) {
+        console.error("An unexpected error occurred in the Telemetry client: " + ex);
+      }
+    },
+    dispose: () => {
+      console.log("disposing loggers");
+    }
+  };
+  return consoleLogger;
+};
+exports.consoleLogger = consoleLogger;

package/lib/cjs/common/types/types.d.js

@@ -0,0 +1 @@
+"use strict";